Die besten Restaurants mit Amerikanisches restaurant Essen in Pforzheim

Unfortunately I cannot recommend the restaurant. The service was extremely disappointing: there was no welcome or any form of customer focus. The employees seemed disinterested and overwhelmed. What was particularly annoying was that the restaurant was completely overwhelmed with the app for ordering and paying. There were numerous technical difficulties and the staff seemed to have no idea how to use the systems. This caused unnecessary frustration and a very unprofessional atmosphere. It also gave the impression that the focus here was primarily on money, without any interest in a positive customer experience. At the end of the evening I had to go to bed hungry as my order was never processed correctly. Overall it was a very disappointing experience. I hope that management will address the issues to improve service and technology.