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3,8

Basierend auf 5.474 Bewertungen gefunden auf 2 Websites

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Nº 1783 unter 2297 unter Köln

Nº 180 von 200 Italienisches Restaurant unter Köln

KUNDEN KOMMENTIEREN IHRE..kaffeesteakschonsalatmussnaturlichpizzanudelnpastagemuseschinkenverbranntcalzonespaghettitiramisu
Ergebnis

comment_iconStellungnahmen

Very nicely served by Gisi, great food

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Julika Hackenbroch . 2025-09-06

WEITERE KOMMENTARE IN Google

Very tasty food. Service is fast despite the crowd.

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Seppe . 2025-09-05

WEITERE KOMMENTARE IN Google

Unfortunately, it smells strongly of sewage outside and the seats are not very comfortable, 4 out of 5 pepper mills are broken and the pizza and salad were ok but not more the young dark-skinned waiter was super nice attentive and courteous

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Thomas Dieter Schmitz . 2025-08-30

WEITERE KOMMENTARE IN Google

The service is very slow and unfriendly. €15 for this Caprese salad is also a complete disgrace.

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Alexander . 2025-08-28

WEITERE KOMMENTARE IN Google

One of the better restaurants in the tourist area. Positive: Professional welcome. Delicious, perfectly cooked salmon, a tasty ham dish that we enjoyed as an aperitif. The gratin was rather dry. Friendly service. Slightly less impressive. The spinach on the main course was very salty. The waiter was knowledgeable when choosing the wine.

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wilfried de hert . 2025-08-25

WEITERE KOMMENTARE IN Google

If you are visiting Cologne Germany. This is a must go. Delicious food. Great service. Amazing location.

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Karen Garcia-Tunon . 2025-08-25

WEITERE KOMMENTARE IN Google

A slightly upscale pizzeria atmosphere, with friendly staff who, when it gets busy, can sometimes be overwhelmed. The pizzas we ate were delicious! I would definitely come back!

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Astrid Pape . 2025-08-24

WEITERE KOMMENTARE IN Google

Delicious food and good service

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Dagmar S . 2025-08-24

WEITERE KOMMENTARE IN Google

The restaurant's interior looks beautiful and rustic. It appears well-kept, and the service is friendly. The food was delicious, except for the chicken, which was not very good quality. The idea of ​​a seasonal menu is something different and suits the restaurant.

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Florian Romer . 2025-08-23

WEITERE KOMMENTARE IN Google

Had a delicious meal with friendly service. Top!

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L B . 2025-08-19

WEITERE KOMMENTARE IN Google

We had a lovely evening with delicious food. Gisi served us very warmly - thank you 🤗

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Aref Maleki . 2025-08-15

WEITERE KOMMENTARE IN Google

Seven of us had dinner (salad/pasta/pizza). Despite the excellent service, the dishes were very expensive compared to the quantity/quality. I paid an extra €3 for burratta on my pasta, but the burratta seemed to have come straight from the freezer, solid, and tasteless (see photo). Personally, I wouldn't recommend it; it's more of a tourist trap than good food.

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Henri Bnk . 2025-08-12

WEITERE KOMMENTARE IN Google

On a sunny Saturday, we spontaneously grabbed a bite to eat with our destination musical. We went to the best restaurant, we both had a delicious pizza, the staff all had a smile on their faces, everything went quickly as planned, the only criticism was that the knife was a bit blunt, the plate was warm, and so was the food.

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Petersilie Junggomat . 2025-08-09

WEITERE KOMMENTARE IN Google

The XII Apostel salad and the Tiramisu were absolutely delishes

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Bernd Pelz . 2025-08-07

WEITERE KOMMENTARE IN Google

The hotel's location can't be topped. Simply perfect. However, we wouldn't want to stay longer than one night; the rooms are small, not particularly well-equipped, and, aside from the cleanliness, they're okay for a quick night's sleep. The service at the reception was friendly. The breakfast was nothing special, but adequate. €15 is okay in terms of value for money, though. However, you can also get some really tasty things locally for that price.

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Ariam67 . 2025-08-04

WEITERE KOMMENTARE IN Google

You leave very satisfied and look forward to the next time

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Ralf “Lu” Lubitz . 2025-08-04

WEITERE KOMMENTARE IN Google

Great time and very good meal thanks to Abdul and the top service!!!!

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Melha Bedia . 2025-07-28

WEITERE KOMMENTARE IN Google

Abdul gave us a very warm welcome, the food is excellent, I recommend it.

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Christelle Coudoux . 2025-07-28

WEITERE KOMMENTARE IN Google

The very aggressive manager told us, and continues to tell us at the end, that we have to think for ourselves. Unacceptable behavior. He doesn't differentiate between formal and informal conversations.

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Marina Capcelea . 2025-07-26

WEITERE KOMMENTARE IN Google

All of the pizzas were incredibly dry. And the scampi or salmon scampi pizza only had three tiny pieces of salmon and three small scampi. All in all, unfortunately, it was very disappointing. I wish I'd read the reviews beforehand, as I celebrated my birthday there yesterday with 12 people and spent a lot of money, none of whom liked their pizza. Unfortunately, that made it a complete disappointment.

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A. Elke . 2025-07-25

WEITERE KOMMENTARE IN Google

Tasty pasta and pizza!! Topper ♡♡♡

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Anita Motmans . 2025-07-25

WEITERE KOMMENTARE IN Google

More than 17€ for a poor BURRATTA (photos as proof) I call this theft and it's July so tomato season (the one I received is hard, not even ripe and tasteless) the Burrata is hard as a rock and very small in size too we wonder if it's not wholesalers like Metro. Too bad because I've been coming here for years to eat pizzas which are excellent and now I won't set foot there again because I'm often in Cologne for work... I hope to get a response from the establishment on this scam!!

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mouhcine el mamoun . 2025-07-21

WEITERE KOMMENTARE IN Google

Unfortunately, the food has declined considerably compared to the past. The pasta used to be the tastiest in the area, but unfortunately, neither the pizza nor the pasta are particularly tasty. The service and atmosphere were excellent.

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Sarah Kohn . 2025-07-20

WEITERE KOMMENTARE IN Google

The pizza was very dry, with neither tomatoes nor mozzarella visible or tasty. The Italian ham and arugula looked unappetizing to me, as if they'd been "thrown on" with the cheese. Especially the "Parmesan" I requested (unfortunately, Grana Padano) from the plastic container—a no-go for an Italian restaurant. I might as well just eat a ready-made pizza. It's a real shame, because overall it's a lovely restaurant in a great location! The staff were very friendly, though!

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Monika Schubert . 2025-07-13

WEITERE KOMMENTARE IN Google

My wife and I ate there yesterday and both had different pasta dishes. Both dishes tasted completely bland, and the pasta was mushy. Due to the way the dish was served and after eating the first portion of the pasta, I left the dish (almost entirely). The waiter asked why. I explained it to him objectively and politely, which he then reported to his shift supervisor, who said he would ask for an alternative. However, even after about 15 minutes, there was no response, and I asked for the bill. When I paid the bill, another waiter came and told me that the shift supervisor had "flipped" him and said he wasn't allowed to do anything, not even as a courtesy. The waiter's last remark was: "Unfortunately, this happens quite often here, but no customer ever says anything, and if they do, they get stubborn."

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Marcus Händel . 2025-07-06

WEITERE KOMMENTARE IN Google

Really terrible food for the price. Both fish and meat badly cooked, even the potatoes. I was there for work but a real disappointment

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R G . 2025-06-26

WEITERE KOMMENTARE IN Google

Fast, uncomplicated, and delicious. We stopped by for a quick snack, and it was perfect!

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Marcel Kühn . 2025-06-24

WEITERE KOMMENTARE IN Google

Good food at reasonable prices. Despite the hustle and bustle of the Heumarkt, the staff is courteous and the service is excellent.

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kerim abdallah . 2025-06-22

WEITERE KOMMENTARE IN Google

A truly fantastic shop, always a pleasure to visit. The best view of the Heumarkt. The staff is extremely friendly and accommodating... In my opinion, the prices are reasonable for such a place!

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Berny Bigbad . 2025-06-21

WEITERE KOMMENTARE IN Google

Quite okay, the service very nice, but the food a bit boring, nothing special

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Maria Fuchs . 2025-06-19

WEITERE KOMMENTARE IN Google

Not a big selection but delicious 😋

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Dirk Windt . 2025-06-18

WEITERE KOMMENTARE IN Google

A scam. In 2020, no allergen labeling should be disqualification enough. When asked what the vegan Bolognese consists of, the first response is the humorously high-brow "meat." Upon repeated questioning, the kitchen is asked, and the more precise answer is "vegetables." No mention of the soy flakes. Thanks very much.

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M G . 2025-06-16

WEITERE KOMMENTARE IN Google

This used to be a good Italian restaurant. Between 2006 and 2013, I ate here quite often and stayed in the "attached hotel." Today, it seems rather mediocre to me, and at 9:20 p.m., you're told that the kitchen is closing. There was still a Caesar salad in the menu. It was okay and well prepared. Only the dressing was more like mayonnaise than Caesar dressing. A poor performance for just under 20 euros. I asked if I could sit in the inner garden. This was declined because "it's closing now." From the outside, you have a good view over the Heumarkt, but the passing beggars and accordion terrorists spoil the fun a bit. Next time, I'll only come if I can sit either inside in the garden or in the restaurant. Then I'd also like to try a hot dish (pizza, pasta) from the kitchen. Try harder. You can do better.

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Michael D. . 2025-06-16

WEITERE KOMMENTARE IN Google

Highly recommended restaurant serving Italian cuisine. Friendly service, excellent food, and good value for money.

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AL Foto . 2025-06-15

WEITERE KOMMENTARE IN Google

Unfortunately, this store is continually declining. The location is great, and I've been a big fan for a long time. But recently, I've been repeatedly disappointed by little things, and now I've finally moved on as a customer. What a shame! ...also, the store advertises a Sunday brunch online, but in reality, it's closed on Sundays!

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John Doe . 2025-06-15

WEITERE KOMMENTARE IN Google

Service was friendly and courteous. A salad for €15.30 is simply outrageous. Four large lettuce leaves, four slices of cucumber, one quartered tomato, and two peppers for €15.30!

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Lina P . 2025-06-13

WEITERE KOMMENTARE IN Google

Very good food. Child-friendly. Service caters to every request. The staff knows their job very well.

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Peter Pater . 2025-06-10

WEITERE KOMMENTARE IN Google

Super delicious, but unfortunately the salad menu has changed. You now have to order everything separately. But otherwise, great as always.

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Jürgen Ewertz . 2025-06-09

WEITERE KOMMENTARE IN Google

Unfortunately, we were very disappointed with the food. We've never had such bland spaghetti, and the pizzas were nothing special and undercooked. However, the service was good! It's a shame, it tasted much better at the Aposteln in Berlin!

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Ela Trunk . 2025-06-05

WEITERE KOMMENTARE IN Google

Pizzas tasted great. I'd go back again and again.

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Heinz Becker . 2025-05-30

WEITERE KOMMENTARE IN Google

Delicious pizza. Right in the middle of it all!

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Dagmar Otte-Wiese . 2025-05-30

WEITERE KOMMENTARE IN Google

Disappointed with the food 😞 Two stars because the service and ambience were good.

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Nicole Petrow . 2025-05-30

WEITERE KOMMENTARE IN Google

The pizza was delicious and the service was very efficient. 👍

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Rainer Haas . 2025-05-28

WEITERE KOMMENTARE IN Google

A delicious brunch! Everything your heart desires. The back room is a bit dark, but otherwise perfect! :)

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Annika E. . 2025-05-26

WEITERE KOMMENTARE IN Google

Always worth a visit whenever we're in Cologne. The atmosphere is great, the service is friendly, and the food is always good.

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Annegret Bünnagel . 2025-05-26

WEITERE KOMMENTARE IN Google

The service and food were very good. Thank you very much.

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Markus Betge . 2025-05-26

WEITERE KOMMENTARE IN Google

Rudeness is the order of the day, the elderly waiter with glasses insistently asked me for a tip, I didn't give it and he made a scene. He should learn the job and know how to be with people

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R M . 2025-05-24

WEITERE KOMMENTARE IN Google

Had a quick lunch and two glasses of wine. The portions were large and the food fantastic. Gisi from Cameroon served us, he is a legend!

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marius van der walt . 2025-05-24

WEITERE KOMMENTARE IN Google

Fantastic and large meals, great scenery, the server Gisi was wonderful

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Jackson Doak . 2025-05-24

WEITERE KOMMENTARE IN Google

Lots of choice and a very tasty pizza and excellent service

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Melanie Rausch . 2025-05-24

WEITERE KOMMENTARE IN Google

Very good Italian cuisine. The pizza is especially recommended. Prices are a bit higher, but the location is prime on the Heumarkt.

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kasandra . 2025-05-19

WEITERE KOMMENTARE IN Google

Foods are delicious. Enjoyed it.

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A sh . 2025-05-18

WEITERE KOMMENTARE IN Google

Our Wedding at Restaurant XII Apostel am Heumarkt – An Unforgettable Moment Our wedding day was very special for us – a day full of emotion, love, and hopefully, no worries. To truly enjoy this day, I made the best decision ever: I reserved a table at Restaurant XII Apostel am Heumarkt. Thanks to the incredibly attentive and professional staff, I didn't have to worry about anything. The team was superbly organized, friendly, and there for us at all times. They ensured that we, together with our friends and families, experienced a wonderful moment – ​​full of flavor and emotion. The Italian cuisine was a poem – prepared with love, fresh, aromatic, and simply heavenly. Although the roots are clearly Italian, the enjoyment was international. Each dish told its own story and was a perfect fit for our day: authentic, loving, and unforgettable. We are grateful for this experience and would do it again anytime. The XII Apostel made our special day even more beautiful.

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Diego Carvalho . 2025-05-17

WEITERE KOMMENTARE IN Google

The antipasti and pizza were very, very tasty. The service was courteous and prompt. We didn't have to wait long. The courtyard is a lovely place to sit.

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Manuela Gorka . 2025-05-15

WEITERE KOMMENTARE IN Google

We had a group booking of 45 people. The service was absolutely fantastic. The food was also fantastic. We had a private area with our own terrace. A beautiful restaurant and a 100% recommendation!

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Sabrina Schneider . 2025-05-14

WEITERE KOMMENTARE IN Google

We had a very tasty meal, huge compliments to the kitchen

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Andre Red . 2025-05-12

WEITERE KOMMENTARE IN Google

Everything is in the green area 👍🏻

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Andreas Rausch . 2025-05-12

WEITERE KOMMENTARE IN Google

We ate there on a Friday evening, it was delicious and our waiter Gisi was extremely warm, funny and accommodating! Gladly again!

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Dominik Müller . 2025-05-11

WEITERE KOMMENTARE IN Google

Very good restaurant, nice atmosphere, nice fast service

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Oliver Zimmermann . 2025-05-10

WEITERE KOMMENTARE IN Google

Nice location, delicious food and nice service

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Dieter Kühle . 2025-05-04

WEITERE KOMMENTARE IN Google

I was out with friends and it started to rain. So we went in there and got a spot. We ordered drinks and food. The service worked excellently. The drinks and food came quite quickly. Unfortunately my food was missing. After a while, I asked. After that the food came quickly.

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Holger Meyer . 2025-05-04

WEITERE KOMMENTARE IN Google

I have eaten at XII Apostle twice with my family so far. Both evenings were great and we had a really nice table in the courtyard. In addition to the food, the staff, especially the waiter Gisi, was a highlight for us with his good mood and funny, cheerful manner! We will definitely come back!!

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Kiara K . 2025-05-03

WEITERE KOMMENTARE IN Google

Here you can sit outside beautifully and eat very well, the service is very good. And the ambience cannot be topped when the weather is nice. The price/performance ratio is very good for the location. There's nothing to complain about, on the contrary, the dough was too thin in the middle for the generous topping. is readily accepted for the very good quality of the ingredients.

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Hummel 65 . 2025-04-29

WEITERE KOMMENTARE IN Google

Unfortunately very disappointing with room for improvement Unfortunately, our visit to the XII Apostle didn't convince us, even though we were expecting a cozy Italian atmosphere and good food. The food: The dishes were clearly too lightly seasoned and seemed as if the kitchen had shown a little too much restraint. Even after seasoning, the typical Italian flavor kick was missing. It's a shame - more would have been possible here! The hygiene: The toilets weren't as clean (all the toilet seats were pissed on) as one would like, and the unpleasant smell spoiled the stay. A little more cleanliness would really be desirable. Price-performance: The prices are certainly fair, but if the taste and cleanliness are not right, that quickly becomes relativized. Conclusion: The XII Apostle could certainly score points with more attention to detail in the kitchen and more regular cleaning. Unfortunately, we are left disappointed and will think twice about eating here next time.

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Manfred Weingartz . 2025-04-28

WEITERE KOMMENTARE IN Google

Food was very, very tasty. We ordered lasagna and I thought it was a bit small. The service was very attentive and friendly, everything was very clean. The ambience is also nice. Bigger with nice high ceilings. Unfortunately, table at the table. It was very quiet and empty for us that day. I can imagine that when it's full it could get loud and the cozy feeling gets lost and becomes cramped. But otherwise highly recommended.

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Karina Barcia Brito . 2025-04-27

WEITERE KOMMENTARE IN Google

Good food, reasonable prices, friendly service.

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Marcus Hektor . 2025-04-23

WEITERE KOMMENTARE IN Google

I was there as a customer and would always love to stop by there again

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Matthias Bak . 2025-04-19

WEITERE KOMMENTARE IN Google

Amazing location in Heumarkt...

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Sai Iyer . 2025-04-15

WEITERE KOMMENTARE IN Google

Pizza was very crispy and dark, but the ambience is nice and the service is also very nice

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Dominique Bischof . 2025-04-15

WEITERE KOMMENTARE IN Google

The waiter was top. But change the kitchen chef. The Geilenkirchen Teller Apostle grill plate has been top for the last 5 years. Now flop.

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ENERGY O MAT EOM . 2025-04-13

WEITERE KOMMENTARE IN Google

The restaurants here are so beautiful and big, the food is served very quickly, and the waiters are also very friendly. They will ask you if you want to order more, or how is today's dish? It feels very good.

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C X . 2025-04-12

WEITERE KOMMENTARE IN Google

Really cozy restaurant, super nice shop and the food was super delicious!

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Ana Maria Yamagami . 2025-04-10

WEITERE KOMMENTARE IN Google

The pizza was very tasty and the service was also great. We'll be back.

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Matthias Fahrenholz . 2025-04-10

WEITERE KOMMENTARE IN Google

delicious food and very nice service :)

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Max Wardenbach . 2025-04-08

WEITERE KOMMENTARE IN Google

You can feel at home here, super friendly service, lots of laughter... Drinks are served very nicely. Food looks very tasty, whether pasta or pizza. And if you don't want to leave there so quickly, you can also stay upstairs in a nice, clean hotel... Simply TOP

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Anna Schütt . 2025-04-08

WEITERE KOMMENTARE IN Google

More appearance than reality. Food cold, on the second 4 person grill plate only the top meat was replaced The rest was cold too! Unfortunately not recommended!

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Jürgen Urbansky . 2025-04-05

WEITERE KOMMENTARE IN Google

March 2023 Very nice restaurant with quite a large menu printed in the style of a newspaper which is a nice touch. Beer was good and waiter was ok, I would use again. Seems I was correct, I visited again March 2025, it was even better, and the waiter was very helpful, suggesting great dishes. We will be back.

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Simon . 2025-04-04

WEITERE KOMMENTARE IN Google

The food was ok but maybe not worth its price. Kölsch was good and location is great. The terrace could be a hit. But we were only inside this time

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Pauli Ruuttunen . 2025-03-31

WEITERE KOMMENTARE IN Google

Excellent international cuisine

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Andrea Martini . 2025-03-29

WEITERE KOMMENTARE IN Google

Peak italian pasta experience. Our table was a bit wobbly but other than that, very nice :-)

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Niclas Klugmann . 2025-03-29

WEITERE KOMMENTARE IN Google

Ana amazing antipasto and beef to share

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David Turrell . 2025-03-27

WEITERE KOMMENTARE IN Google

Rictig gutes italienisches Lokal im Herzen von Köln. Wir haben Pizzen gegessen, die beide sehr frisch und lecker waren. Service war extrem aufmerksam und Preis-/Leistung hat auch gepasst. Kann man empfehlen.

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Deejay-MyT-Chris . 2025-03-26

WEITERE KOMMENTARE IN TripAdvisor

Didn't eat there so can't judge food. Check-in was without staff so no interaction or experience with customer service. The location is very good but this hotel clearly needs an upgrade. Carpets in stair case are dirty and worn.

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Thorwald Westmaas . 2025-03-25

WEITERE KOMMENTARE IN Google

Some employees are very rude. The pizza is very dry. When I said that, he smiled mockingly and said, “Would you like coffee or something?” I don't recommend it.

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Rabia Davranmaz . 2025-03-22

WEITERE KOMMENTARE IN Google

It's a very large place, and even though the staff is friendly and the service was fast, the food was at best passable. That is, any Italian person would probably blow a fuse. Would not recommend.

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Douwe Krooshof . 2025-03-18

WEITERE KOMMENTARE IN Google

Super delicious food, great service to make you feel good.

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Cosima L . 2025-03-14

WEITERE KOMMENTARE IN Google

We had 2 salads. The chicken was very dry and I personally didn't like the bread provided. The prices are far too high for the quality. 7.9€ for a bottle of water. I can't recommend the restaurant and won't be coming back myself.

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Dennis B. . 2025-03-13

WEITERE KOMMENTARE IN Google

In my opinion, every pizza delivery service has a better pizza. Also very loud, you can hardly have a conversation.

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Olli G . 2025-03-08

WEITERE KOMMENTARE IN Google

The food was really great, you really get something for the money here. We ordered pizza and were amazed by the taste and size of the pizza. The ambience is cozy just a little too dark and a little too loud. Otherwise nice to enjoy. Unfortunately, the toilets were very poorly cleaned and do not reflect the standard of the restaurant. There could really be improvements there.

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Patrick S . 2025-03-08

WEITERE KOMMENTARE IN Google

Delicious food and drinks, top service

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Micha Kölsch . 2025-03-06

WEITERE KOMMENTARE IN Google

I've always had good experiences here so far. Friendly staff greet guests. Food (pizza) was great and tasty. In the back there is an inner courtyard in summer where you can sit and relax. Just beautiful. I'd love to come back

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Necro Deluxe . 2025-03-02

WEITERE KOMMENTARE IN Google

Sehr sehr schlecht gewesen nicht das Geld wert. Pizza höchst 2 Sterne, aber Spaghetti mit Scampi total Katastrophe noch nicht Mal ein Stern Wert

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Resort47549260487 . 2025-02-19

WEITERE KOMMENTARE IN TripAdvisor

Experiencia absolutamente excepcional! El ambiente era cálido y acogedor, haciéndote sentir como en casa. El menú es una deliciosa mezcla de sabores, y cada plato que probamos fue preparado por expertos! El servicio fue atento y amable, lo que se suma al encanto general. Muy recomendable para cualquiera que busque una experiencia gastronómica memorable! 🍽️✨

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Greyson R . 2025-02-11

WEITERE KOMMENTARE IN TripAdvisor

Yes, well, huge store, but still cozy! Food really good, service quick and very friendly! All in all a really good Italian, worth it!

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VoSch . 2025-02-08

WEITERE KOMMENTARE IN Google

Everything tasty and good service. Just too loud

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Peter Tschötschel . 2025-02-08

WEITERE KOMMENTARE IN Google

The food is tasty, even very tasty. Smiling and communicative service. Atmosphere... Italian-German :)

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Łukasz K . 2025-02-06

WEITERE KOMMENTARE IN Google

Das war wirklich das schlechteste Essen, was ich jemals gegessen habe! Die Pizza hat nach nichts geschmeckt, war in der Mitte total matschig j d sie war sehr sorsam belegt. Schöne Atmosphäre und sehr angenehme Kellner, aber ansonsten überteuert. Nie wieder! Der Caesar Salat war geschmacklos und absolut nichtssagend - für fast 20euro!!

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Elizabeth S . 2025-02-04

WEITERE KOMMENTARE IN TripAdvisor

Went for Sunday brunch today. Totally disappointed, breakfast selection was totally reduced. Very little selection of sausages. Lunch was just lukewarm. Lasagna was burnt on top. We had vouchers from 2023, valid for 2 years, a surcharge of €3 per person had to be paid because the prices had been raised. This surcharge is not noted anywhere and it is not clear that this can happen. Besides, I don't think that's legal, I have signed a contract.

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Marlene Meyer . 2025-02-02

WEITERE KOMMENTARE IN Google

Super nice staff, Abdul in particular fulfills every wish. Even off the map. We really like the “large” children’s pizza for children up to 12 years old. You can really go out to eat with two children without spending a fortune. Always happy.

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Markus Hasenberg . 2025-01-29

WEITERE KOMMENTARE IN Google

Ate delicious pizza there. The floor is delicious 😋

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Anja . 2025-01-23

WEITERE KOMMENTARE IN Google

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1769 Stellungnahmen

location-iconSchanzenstraße 6-20
Italienisches Restaurant
outdoor_seating_27783takeaway_27783delivery_27783

I tried to contact Purino personally twice and received no response. Unfortunately, I must now voice my criticism here. I don't know what disappoints me more, the ignorance afterward or the disappointing evening. My daughter celebrated her birthday at Purino that evening. We go out to eat for every family birthday, so we have a basis for comparison. The reason for the reservation was stated in advance. When we arrived, my daughter wore a birthday crown and proudly announced that it was her birthday. The waiter was completely ignorant, not even a congratulations! He was generally very annoyed by our four children. I then asked again if the pizza could be shaped into a heart, or if there was a small candle, etc. I was then snapped at: "No, and we're closing right away!" Excuse me? Several guests ordered after us. Officially, they were open for another two hours. Other restaurants invariably offered small birthday gifts, but not here! Then the food was served at different times, which was very poorly organized, and on my birthday. Some dishes were missing ingredients. The pasta was completely overcooked and a complete mess. The pizza was okay. It's a shame; we used to come here often, but I've never experienced such poor service. If Purino gets in touch and explains what happened, I'll of course edit this review, but we won't be coming back. It's a shame about their previously good reputation.

restaurant_img
3,9

241 Stellungnahmen

location-iconDürener Str. 218
Italienisches Restaurant
outdoor_seating_25181takeaway_25181delivery_25181

In our search for THE pizza in Lindenthal, we tried this pizzeria. It's edible, but the flavor is absolutely not amazing. The service is poor. You get bread for your starter, but without any dip or oil. The ambiance isn't coherent. Card payments aren't accepted anymore. I'll keep looking.