Weinhexenkeller in Cochem

The worst service we ever experienced anywhere. We arrived, sat down and 1 minute later, a better table freed up, with good view of the castle and river. We asked to change tables for it, and the head waiter simply said we could not. Why we asked, the answer was you must sit in the back table with no explanantion, and rudely told us, ordered us to sit at the back table. We had not even ordered anything yet. So rude, we were so surprised and did not feel comfortable and felt we had to leave. Unbelievable.

Friendly and fast staff. Unfortunately, the food was a point deducted for a pre-frozen schnitzel. A restaurant like this should be able to make a good schnitzel itself.

Quite good 👍 Not too crowded 😊 Nice view 🤗🤗 Beer garden atmosphere, and the food reflects that. 🤔 It's not a 🌟🌟GOURMET kitchen🌟🌟! 🤭 Delicious cake 🎂 😋 I'll be stopping by more often. ☺️🤗

The white wine we were given wasn't cold... and then we had to drink it from glasses from the 70s... A disappointment both in terms of taste and appearance.

Delicious food. Smooth and very friendly service.

We only had a drink, which was reasonably priced. The server was friendly. Of the two women's restrooms (very dated), one was broken, and the flush in the other was very weak.

We only stopped here for a short break. But it was a really nice place to sit. The staff was super friendly and uncomplicated. We quickly got a table. Great.

We took a break and enjoyed a delicious drink

So, this place/restaurant is absolutely not recommended, but not because of the ambiance! The service there is so unfriendly! As soon as we entered the terrace, he told us it would take a while because he was alone, and then he blamed us for getting confused while taking our order. As if that wasn't enough, he then threw the menu onto another table with noticeably more anger/annoyance! He was also so unfriendly to other guests and kept making annoyed noises! This is definitely a state of affairs that we can't afford in this industry, and this was the first time we've experienced something like this! It's just a shame that we didn't react properly and didn't just leave!! One star is definitely too much for this service!

I'd like to rate it higher, but we weren't served at all. The waiter walked past us twice, and the tables next to us were served, but we weren't even given a second glance. He must have been an Olympic waiter, who only comes by every four years. One star is simply too many...

Today, we came out onto the terrace with the family and wanted a drink. The waiter yelled at us as we walked past without even saying hello: "The kitchen won't open until later. If you just want a drink, you'll have to wait. I'm alone." No table offered, nothing. I followed him to the kitchen door and asked: "Can we sit down, because we just want a drink?" Then I was yelled at again with the same remark: "If we're patient, we can sit down, otherwise we can leave..." Incredible!! I've never experienced anything like that in my life. We then went to the next restaurant, where we were greeted warmly and offered a seat. The terrace was almost completely full, with more people than here, and they even served us food – and: there was only one waiter – but he handled everything super quickly. I strongly recommend reconsidering the staff... or just not bothering if you don't feel like it. So, sorry...

5⭐ Lovely location across the main city center is Cochem. Plenty of seating. Great service and delicious food!

Clearly designed for one-time tourists! You probably won't be a regular here. The view of the Moselle is much more appealing than the quality. The decor is very mismatched and dated. The schnitzel we chose was pressed meat with ready-made parnade, drenched in oil. It's more like a motorway service station from the 80s.

Nice place to eat on the terrace, with a view of the Moselle

Nice view, ok for a drink, but I can't recommend the food, bad and expensive K

Caution !!! Training of employees in customer friendliness strongly recommended!!! Unfortunately, very harsh service. After the sun had moved, we changed tables, but she just said very rudely that it was her territory and not her colleague's. We would have to sit back and not ask any questions. This situation could have been solved differently. Too bad. We got up and left despite having already ordered. We won't allow ourselves to be treated like that.

I would like to expressly thank the unfriendly waiter again. If he hadn't sent us away so rudely, we certainly wouldn't have found the excellent restaurant a little further away. Thanks for that. We will definitely go to the other local one again on our next vacation.

No. My husband and I wanted to eat here. After we stood at the sign “Please wait here” for 5 minutes and several waiters walked past us, we just shook our heads and gave a hand signal along the lines of “no more tables available, go away.”. We found that impossible. We would have accepted a friendly “Sorry, there are no tables left” with understanding. But it's impossible to scare us away with a wave of your hand. This is not how you welcome customers. We then went out for a delicious meal at a few local places.

Upon arrival we were received in a questionable manner by the waiter. Finally we took a seat near the kitchen and were able to enjoy the complaints about the guests and the workload, the terrace was half full. Bruschetta was tasty but the main course (Holzfeller steak) was substandard. Some of the meager beilage salat still contained sand or at least something suspiciously 'crunchy'. Asked several times for the bill but was always postponed. When we decided to get up and 'walk away' the bill was delivered in no time. Admittedly, the poor woman had to do three quarters of the work alone because the other waiter did all the work. Much can be achieved here with better, friendlier communication and a more efficient approach to service. Not recommended for now, only the view is beautiful.

Chic from the outside and magnificent view but clearly a tourist trap. Ready-made Aperol Spritz, poor quality whipped cream, Fanta 0.4cl at €4.90 but served at 0.30-0.35cl. The waiter didn't even say thank you or goodbye after collecting the bill (really to say, you didn't leave a tip, get out).

Delicious lunch on the terrace with a beautiful view. Nice beer and good wine. Very affordable.

No. Even though there wasn't much going on, we would be ignored, overlooked or something else. 3 families came after us and were served before us. Maybe we weren't loud enough? Not dressed conspicuously? After a long wave, we were finally noticed. No apologies or sorry.

Nice terrace and friendly service. We had the spit roast with rösti. It was very good, the meat was very tender and the gravy was really tasty.

Mediocre to avoid explicit request for a tip by the waiter and charges for the ketchup of my schnitzel which looks like compress!!!!!!!!

We came for coffee. On the recommendation of the service staff, we ordered the warm apple cake with cream and ice cream. It was brought to us early. The warm apple cake was VERY good. The ice cream was also homemade and very tasty. All in all a good visit to the cafe. It's also very nice and would come again every time. The staff were also very attentive. Always

The tarte flambée was very tasty. The staff was friendly and there was a nice view of the Moselle.

A very nice restaurant with delicious food and good Federweißer and wine. Very friendly service too. I would love to come back.

Cellar smell, ancient furniture. Waiters very attentive and friendly. Food and drinks come quickly The food: Bruscetta over-peppered and no olive oil taste. Tarte flambée hot, good. Spit roast with tasty jus, hot and the rösti average. You get full for an average price. Please light up the stairs urgently. Output from the vault does not illuminate and the stairs to the street also illuminated. Very daring!

We went for dinner with a small group (in the evening). The various dishes were “standard goods” in the catering industry. The Lumberjack STEAK was a non-breaded schnitzel and was served burnt (on both sides). [What do I do if I order the steak English or medium? Give it a quick stroke with a hairdryer?] We saw the prices quoted for this (when we stayed in Cochem) in the top region; On the other bank of the Moselle you can eat much cheaper with comparable quality.

The food was okay. Not really special, but still tasty. Definitely a good choice for quick hunger pangs. Very friendly staff and the food was served quickly. The staff also responded very well to additional requests for food. The only thing that wasn't invested much time or attention was the sanitary facilities. Unfortunately, everything was there, from very loose fittings to non-functioning toilet flushes. Too bad!

Friendly and polite service staff. Two of our meals were as expected and the other two we imagined were different. The schnitzel was fried far too dark and dry, the onions were partly black and the minced steak was at best standard. It should also be mentioned here that after the sun was gone, it wasn't particularly crowded anymore. After our complaint, the service staff acted well as far as they could. The food and the friendly service staff and the location together result in a rating of 3 stars. From our point of view, there is still room for improvement. Prices are reasonable. We hope that our evaluation helps to identify and implement potential for improvement.

Always a must. Great location. Great atmosphere

We booked a room in the hotel there. Great service and really friendly owner. Were very satisfied. Unfortunately the restaurant was not recommended, the staff was nice, but had to pay in between because it was after work. In the event of a “drinks accident” that we caused ourselves (a glass fell over), the waiter immediately replaced it without asking. In our opinion, the food was rather subterranean. At a normal price it's not much, but it's probably frozen and carelessly prepared, the salad portion is negligible. The minced steak was particularly bad, without words. So overall you can eat much better. We would definitely not recommend this restaurant for food. It's a shame given the excellent location.

After a wonderful visit to the Cochem Castle, a sunset dinner at Weinhexenkeller is the perfect spot to finish (or start) your day at Cochem. With a spectacular view of the Cochem Castle and Village, you will certainly enjoy its food, service, and atmosphere. Enjoy...

classic tourist trap! Please don't. I ordered 2 drinks and went to the toilet. Drinks left, paid for and left. There's no need to write more about it...

Nice Weinböhla, nice staff. We only drank a few glasses of delicious model wine, therefore I can't comment on the food.

I give two stars for the quality of the service and its kindness but I couldn't even eat, the kitchen closed at 8:25 p.m.

We were there in August with a group of four people. We have all never eaten such salty food in our lives. The starter “cheese platter” was subpar. Salted pretzels were sticky and the cheese cubes from the package were already sweaty. Our “cheese plate” is usually understood to mean something different. When asked whether one could just have fried potatoes with salad as a main course, the response was not very enthusiastic. The toilets were also dirty and off-putting. It's a real shame when the pride of restaurateurs is missing... especially in this beautiful location, right on the water.

Actually a location in a beautiful location, directly on the banks of the Moselle. The wine was quite okay. However, our meal, schnitzel with chanterelle sauce and Viennese style, didn't work at all. The schnitzel tasted like pieces of thinly pounded and breaded pork rind. The chanterelle was a limp paste, tasteless and cold. I lost my last hope with my fried potatoes with the chanterelle schnitzel. Actually you can't do anything wrong. Except the poor potato slices were probably drowned in hot fat and then fried to death. The fries with the Wiener Schnitzel suffered the same mistreatment. To top it all off, one of the waiters wrung out a snotty wiping cloth on the floor right next to our table as we walked past... unbelievable. Conclusion: There is something like self-flagellation about eating there. I classify this borderline experience as gastronomic comedy. But unfortunately they didn't deserve a second chance, nor did they deserve a tip. For something like that I'd rather go to the local chip shop for a much cheaper price. ... jinxed ...

On Friday afternoon (in June '24) 4 people attempted to sit on the terrace to drink and eat. It had just rained. Upon arrival we were told by a very unfriendly waiter: we would rather not do anything. You dare to drink first in Keller and drink and drink for a while. Unbelievable! Of course we left thanks to the big bald waiter! Fortunately, the guests present could also hear what he said. Retake on September 3. We saw other chairs and 'new' staff walking around. So we had a few beers, wine, Aperol, Flammkuchen, etc. that was okay. Unfortunately, there was a grumpy gray waiter (with beard) walking around who ignored some service. He refused to bring me another beer, it wasn't 'his' table. 🥴Zum Hexenkeller is now the end for us...never again. Too bad about such a location.

The staff are both service minded and sweet. The food better than expected. The price good.

We were turned away because we just wanted a bite to eat. We actually have to be grateful to the shop because there is a great wine cafe opposite the bridge. The witch seems to be just a tourist trick.

You get a very friendly welcome there and the kitchen seems to be open longer than other pubs/restaurants in Cochem. The food was very good. We had a salad with chicken breast strips and a rump steak with chanterelles and fried potatoes. We sat outside and had a wonderful view of Cochem and the Moselle

We had a great meal here. The food was not special, but the staff was friendly and the location was beautiful on the water with a view over Cochem.

Simply without words. I would like to give stars. Despite many free and unreserved tables, we were turned away. As some others have already written here. You can't just drink here, even at 30 degrees! Why there is wine in the name is absolutely incomprehensible!

The view of the Moselle was very beautiful. Unfortunately, the food wasn't particularly special and reflected the reviews of the others. (Sauce from the bag, tarte flambée with very little topping and 1 small slice of salmon (mind you it was the salmon tarte flambée). The staff was very nice, but did not pass on the special requests (fries instead of rösti) to the kitchen. We asked We received fries, which we had to pay for at the end.

Have been here several years now, the previous years were always excellent. However, this year we received a very unfriendly welcome. 1 waiter was very busy when guests came to eat, it took him too long to take the order and he was very pushy. The food itself had also deteriorated considerably. The bratkartoffeln that were so great before are now not even cooked. According to the staff, this could be due to the fact that the kitchen staff did not speak German. It also turned out afterwards that the bratkartoffeln had charged double. Unpleasant experience. Next time we won't go here.

What a particularly customer-unfriendly place this is. You will be warmly welcomed on the terrace for a drink. Another waiter comes to take your order and you are asked to leave, because you don't yet know whether you want food in addition to drinks. So as indicated at the beginning, you first want to order a drink with five people. Fortunately, we were very welcome at the neighbors 'Bistro am Hafen', whatever we ordered; and we could enjoy the view of Cochem and delicious drinks and dishes!

We ate very well, outside on the beautiful terrace and the Gabze garnished with first-class service 🤩 we will definitely be back 👍👍☀️☀️❤️❤️❤️

Service was excellent, waiters were fast and friendly. Had beer and flammkuchen, both were very good. Don't understand bad service reviews, our waitress even brought a bowl of water to our table without us asking. I think tourists expect too much, the place is very busy so the service staff don't have a lot of time to appease the egos of needy people. Highly recommended!

I just wanted to drink one or two beers, but was sent away with the remark: "Only with food, boss needs sales." So if I need sales, I take everything with me, especially drinks. Why used to go there for a nightcap, that's probably over now!

Very nice and romantic place. Good food but limited menu. Still highly recommended. The warm apple pie dessert with ice cream is a killer!!!

Visited once, food, let me say, not mine. E.g. Jägerschnitzel, dipped in fat... I'll be happy when it disappears from my healthy body ☝️ If you like it, ok... I or we didn't have fun eating .. and very, very expensive...

Since we just wanted to order something to drink, we had to leave the terrace even though only a few tables were occupied..

Great food. Price performance is definitely right. Very, very friendly staff, very attentive and accommodating. It won't be the last time we'll be here when we end up in Cochem.

Unfortunately the schnitzel seemed to be a sticky frozen schnitzel. Nothing special in terms of taste. It's a shame...we won't come again.

Very nice terrace with a great view of the old town of Cochem. Better than sitting on the old town side. The wine was very tasty. The accompanying cheese plate was okay but not special.

Price performance was great and very friendly staff. The highlight was the view!

Inexperienced cook; Both minced steaks were already cut while frying. There was a fly in the chanterelle tagliatelle and the sauce wasn't tasty either. You really only pay for the beautiful view of the Moselle and the castle. In fairness the tagliatelle were cancelled.

We don't understand why this place has such low ratings. Food very good, great service, great location. We recommend this place with full responsibility.

Very good service and friendly staff. The food is also too good and fully recommended in terms of price/performance. In summary, a very honest restaurant with a great view of the Moselle and the castle.

Not so friendly service. Toilet not so clean either.

The only good thing about this restaurant is the location, you have a very nice view of Cochem. That was what attracted us there too. We didn't have any hot food, just drinks and ice cream. The ice cream didn't taste good and then there was also the spray cream from the can, put together carelessly. Then it's better not to have ice cream on the menu.

Food was nothing special now. Service was okay. Location very nice view and quiet.

A snack-like restaurant with great potential: - Very good location directly on the Moselle - Well-dressed and friendly waitresses - Very simple - Cola was warm and non-carbonated - Beer and wine were OK We didn't eat but would only recommend it for a quick drink!

Great location especially in the sun. Good service and enjoyed the thin German pizza (Flammkuchen and wine, coffee and apple pie) Good prices. Wine should have been more chilled

Everything great. The food was to die for and the view was beautiful.

Gorgeous view of the castle, great service, and good food. Lots of wine choices. Tidy patio and directly by the water. I’ll come here again! I only wish they had shirts or glasses with their name on it.

Very great restaurant with a wonderful ambience and a great view of the Moselle. Super friendly, attentive staff; my wife had schnitzel with asparagus & the lemon slices were missing from the schnitzel. The waiter immediately noticed this just 2 minutes later, went into the kitchen and immediately brought it out to the table. Mega delicious food, which is perhaps a little more expensive than elsewhere in Cochem, but is worth every euro.

Can't understand many one star reviews. We arrived and were greeted very friendly. Minced steak with fries and a Bolognese were good and the beer was delicious. The surroundings are perfect on the bridge and there is hardly any traffic in front of you. Prices are okay and reasonable.

The restaurant or the waiters are the last. Despite there being little activity, I was consistently ignored by two waitresses. Someone picked up the menus that were on the table, but didn't even look at me. After sitting there for 10 minutes I left. Rarely have I experienced such arrogant and unfriendly service, but it seems to be common in Cochem!

We went there spontaneously this evening without a reservation. The staff was there for us immediately and tried to find a table for us. After a maximum of 2 minutes we were sitting at a nice table with a great view of the Moselle and the city. The food was great, the service was friendly, and the price-performance ratio was very good. We will be back definitely. Thanks for a great dinner!

We are here on a motorcycle tour and staying overnight for a day. The reception was very friendly and the room was clean and OK. We then ate on the beautiful terrace. We received a very friendly welcome there and were served very well. The food is good and OK. The service was friendly and helpful. At no time did one have the feeling that the staff were overwhelmed. They were always available. We will visit this restaurant/hotel several times again. Thanks to the staff.

We wanted to stop there at 8:15 p.m.! On the terrace we were very unfriendly and nothing more today, we are now closing and turned away. Apparently they close so early because of wealth. A few meters further on we were warmly welcomed on a heated terrace.

Great location, super nice service and really tasty food too. Goulash soup and schnitzel were really good. Thank you for the lovely evening

Wow . What a tourist trap . Worst / most pathetic Jägerschnitzel in Germany (and I’ve been living here for 4 years…)

The terrace is nice. People who just wanted a drink would be turned away. The food wasn't particularly good. The cream schnitzel with fries was not fresh and the sauce was a mess. The restaurant is not recommended.

Tuesday May 14th, 2024 at 8:30 p.m. they were rudely expelled from the store because they couldn't do it anymore. Would work 7 days a week. Then they should do it...

Nice restaurant with a terrace, nice view of the castle and the Cochem promenade as well as the Moselle, the staff is friendly and the food was good, but we knew from previous visits that at certain times you can not only have a drink, but also eat must. 😉

Best views of Cochem, Not so many tourists, realistic food and drink prices; that is just a quick walk across the bridge.

Nice price quality! Friendly. Top location!

Food just okay, not outstanding quality (salad and minced steak), service friendly but you had the impression that you wanted to call it a day. Overall not recommended, the view of the Moselle doesn't make up for it.

We already saw the terrace from the castle and set off. Unfortunately, you can only get a seat if you order at least 2 main courses, which was communicated to us in a very unkind manner.

If you want mass processing, this is the right place. Schnitzel from the freezer with a handful of ready-made fries and cream sauce from the bag... Never had such a bad meal. Every chip shop is better. Even the staff knows how bad the food tastes because they behave accordingly

The restaurant has a nice atmosphere and a nice terrace. Unfortunately we were turned away as guests because we just wanted to have a drink at 4:45 p.m. In principle, it would be possible to eat a little something, but not today. They weren't friendly to us. Very unfortunate and not recommended

Unfortunately a big disappointment! At first it was said that they didn't make reservations for a stay on the terrace! When my wife and I arrived and sat down, I saw that the boss had made a reservation outside on the terrace, apparently for friends! When I asked about it, he became aggressive and loud and shouted at me! The table is reserved, there is no discussion! Child-friendliness: Grade 6! We won't let ourselves be shouted at and treated like second-class citizens! I paid for the drinks and we left! Not recommended!

Unfortunately I can't say anything about the food, because that didn't happen because the boss was very unfriendly, arrogant and aggressive to us and treated us like second-class people. So definitely not recommended!

Friendly and attentive service, knowledgeable about the wines on the menu. Terrace with a view is simply wonderful. Food was solid and tasted good (bruschetta, schnitzel, spit roast). Only the hash browns could have been crispier. The Kirner is great. We are very happy we went :)

A good service from nice people. Clean rooms and everything was great. We will come back.

We had a great meal here with a beautiful view.

Nothing to complain about. Service was friendly. Price-quality ratio of the food (bratwurst fries/salmon salad) was also excellent. The salmon salad in particular tasted very fresh.

Onion cake was warmed up and only warm in the middle. The chicken fillet with noodles and gravy so so la. Unfortunately not that convincing. A lot of money for not so great food. Is very touristy. But that's my personal feeling.

Very tasty schnitzel, great wine service and a very nice atmosphere. We would love to come back here.

We really felt at home here... Food was great... Service was great and the ambience right on the Moselle couldn't be beat ♡

must be 0 star. rude, very bad experience

Unfortunately, the staff and the strangely acting waiter were so unfriendly that I left the Hexenkeller before ordering. As I was about to sit down at a small table with a beautiful view of the river, it was given to two other guests who had just arrived. Instead, I should sit at a table with five empty chairs in front of the food counter. I why?". He: “Because I say so.” I have now found a much nicer place with beach chairs right on the river (in Valvig). Somehow I'm grateful to the pathetic waiter...

Unsure if it's racial profiling but the waiter was extremely rude. We entered asking for a table for 4 to drink and they were unable to give us a table as they were only open to dining customers. This is fine, but the waiter rudely dismissed us with "No. Dining only. Goodbye" Whilst we didn't experience the service, I can't imagine it being that great.

Bediening mag is attenter/sneller, zijn wel aardig. Lekker eten Mooi uitzicht en een fijn terras!

Ambiente gut aber sehr touristisch und wenig Charm. Personal gut. Essen eher schlecht. Vegetarischen Flammkuchen bestellt der leider sehr nach Speck geschmeckt hat und zwischendurch auch Speck drauf war. Nach dem Medaillon Magen Probleme gehabt.

Sehr frisches und leckeres Essen 👍🏼