Vapiano Kassel Opernstraße in Kassel

I was there with two colleagues for a business lunch, and probably for the last time. Food & Drink: You can't go wrong with Coca-Cola, but the glass wasn't clean. The latte macchiato tasted good, but it could have been a bit bigger, the price was okay. The pasta was very bland and the quantity was quite small, and the price was poor. The large coffee was more like a small coffee and also very expensive. Panacotta was the only good thing, unfortunately. For almost €40 for these things, I expect more. Service: The lady tried to be friendly, but unfortunately her bad mood prevailed, and everything was served carelessly and disinterestedly. Ambience: A matter of taste. I don't think it's bad in terms of style, but it's not suitable for people who don't use smartphones much. There's a touchscreen at the entrance for ordering or a QR code at the table. It was stated at the entrance that you'd be served at your table, but no one came. Perhaps they meant that the food would be brought after you ordered 🤷🏻?! Conclusion: I probably won't be a guest again because of the price/performance ratio.

The three of us were there for the first time today. Service "uninterested" brought food and drink. 1 pasta dish with supposedly cream sauce, mushrooms 15.-€??? (Approximately 250-300 grams) . There was no sign of cream sauce and no noticeable taste. Cappuccino lukewarm, more foam than drink. Glass for cola, dusty. We will never go in there again!!!!

Very poor value for money... For the price you don't even get noodles that are fully cooked, so the quality leaves a lot to be desired. Sauce wasn't really seasoned and soaked in oil… Not recommended!

The food was great and the staff was extremely accommodating and nice! Keep it up 👏

very tasty and there is a children's corner

Best pasta in the whole country. Workers are very kind. Place is so cozy and relaxed. There is one guy (i think the boss) loves what he do.

Mega great reception and staff.. Really nice and friendly..great people on site today. We were visiting from Lower Saxony! Thanks so much

We ate at Vapiano today and were served very, very friendly by a young gentleman who always smiled and was patient with us, even though it took us a while to finally make a decision. the food was delicious and fresh. always happy :)

The food was a complete disaster. It didn't taste good at all. There wasn't a service person in sight so that we could talk to you about it. Definitely no longer worth a visit from my side!

Some of the best pasta in town. Two points deducted because of the outrageous prices for the drinks. How can a Coca Cola 0.33l cost €4.20? You can get it cheaper in Paris at the Eifel Tower. You can't explain it to anyone. Therefore, despite the good food and service, I won't go there again until the drinks prices are at normal competitive levels. 4.20€ for a 0.33l cola. I won't be able to finish it. Do you pay the same at Pascha in Ibiza. Craziness

The very open concept seemed very inviting to us. The extremely friendly advice and service was great, never intrusive, really very pleasant. The portions are sufficient and definitely worth the money. It was definitely not the last time we were there...

Were there yesterday. We paid over €60 for 1x pasta, 1x pinsa, 2x small salad and 2 drinks, which is pretty cheeky there. The salad was good, but unfortunately the rest wasn't. Which is a shame because you can make the food really great if you know what you're doing. Waited 45 minutes for food even though there was hardly anything going on. A dish also stood under the thermal bridge for about 20 minutes. The employees in the kitchen also had no agreement or communication. The young gentleman in service was great, very friendly. Never again Vapiano Kassel.

There were 5 of us in the Vapiano. We had a view of where the food was being picked up but saw that the lasagne had been there for a while. At some point the food came. Both lasagne were only lukewarm as were the noodles. I gave my pasta back to Pomodoro because it was only lukewarm. The service team apologized and said it would be freshened up again. Not even two minutes later she came back, apologized and said it was fresh now. Which can't be right because it was just warmed up again. But again it was only lukewarm and it didn't taste good. We didn't want to wait any longer. I was at Vapiano Hamburg just two weeks ago and I can definitely say how hot the noodles can be and taste. It's a shame it just wasn't a nice ending with my friends

Unfortunately the food was very disappointing, nothing compared to before. The pinsa tasted like a frozen pizza and the noodles were relatively tasteless. The price-performance ratio doesn't fit at all. Very expensive for poor quality. You can't really rate the service because you have almost no contact with the staff.

Food/products used to be of higher quality. Pinsa Diavolo was unimaginatively seasoned. Overall it tasted more like frozen food. Caesar salad was good.

I went there for the first time this evening with my best friend. We each ordered a pasta dish. Unfortunately only my girlfriend gets pasta with 2 slices of bread and cheese. Afterwards, only pasta was brought to me, without the two side dishes :( And now I know that was a mistake on the part of the service person. I even stupidly paid a tip in the end. Noodle was delicious. Portion is relatively small.

Vapiano in Kassel unfortunately the biggest dirt, we always go to Göttingen because we are never disappointed. When it opened again we were unfortunately dissatisfied. There was chilli in the noodles (a lot) even though we ordered without. We gave it another chance a few days ago. Raw pasta consistency like playdough. Always delicious in Göttingen, but they didn't look anything like they did there. (Same dish). Wrong orders were given to us even though the shop was empty, mistakes can happen and then we got the right thing, the taste cannot be compared. In addition, the chefs want to undress someone with their looks, disgusting looks. Never again. Coming from Kassel but the trip to Göttingen is worth it!!!!

Very good service and nice employees. Pasta is very tasty and can only be recommended.

Very polite and friendly staff. They received their order quickly. Definitely 5 stars.

Pizza itself Tasty, but relatively small. Spaghetti Bolognese unfortunately just sticks together like paste and you have to look for the sauce with binoculars.

Kassel has its Vapiano again :) Sounds good at first and the restaurant actually looks really modern and cozy. And there is now also a small play area for children. This makes waiting times much more relaxed. The restaurant is spread over 2 floors. It is incomprehensible why there are almost only normal tables on the upper floor, which can only be reached via stairs, while there are almost only bar tables in the basement. This is rather pointless for guests with walking difficulties and wheelchair users. The ordering concept has changed: There are 3 terminals where orders are placed. Basically everything can be ordered and the dishes can also be customized. However, it is no longer possible to get a portion of pasta without sauce. Sure, you can tell the staff that, but I don't really understand why that can't be done directly when ordering. Otherwise there is the usual Vapiano menu with the appropriate ingredients. Unfortunately, prices have generally risen significantly in recent years, meaning that the price-performance ratio is by no means balanced. The drinks in particular make a visit here very expensive. It's a shame: the mini tiramisu in a glass wasn't available during our visit. The restaurant makes a clean impression, as do the toilet facilities in the basement (only accessible via stairs) and the barrier-free toilet (on the ground floor). The staff is also friendly and open to questions. The positive thing is that the Vapiano in Kassel is not extremely crowded. Even on a Saturday evening it is possible to get a seat here. However, this Vapiano is not one of our favorite restaurants in the chain.

Perfect, it was very tasty, I would love to come back

It wasn't too crowded, so it was somewhat relaxed, but the food didn't convince me. It's better to go to a real Italian restaurant.

The restaurant is easily accessible and the food tastes okay. I found the prices very high. You can order in the restaurant using a QR code or at the terminals. The food took quite a long time and wasn't that warm.

The portions are very small. You won't get full from the 11.90 euro salad. Tips are added to the ordering process before service. How can I know if there is a service that is worth this? Well, there are better Italians in Kassel.

Chilled atmosphere, courteous service, really delicious food & a super cool play area for children! It's just great to be here again and again.

8:20 p.m. and you are sent away because the kitchen closes at 9:30, although the opening times are stated as 9:00 p.m., which is a shame.

It seems to be the nicest place in Kassel. The food is not cheap, but tasty. There is a children's corner, which was a pleasant surprise.

I was recently at Vapiano in Kassel and absolutely loved it! The food was freshly prepared, the atmosphere is modern and cozy and the staff was very attentive and friendly. I felt very comfortable. I can highly recommend this Vapiano branch!

(Closed Society) Super friendly service, great food and good organization. There was enough of everything and the service was quick and professional. Gladly again :)

We were at Vapiano in the evening for an event and had a great evening. Food was great and we received friendly service! Happy to come back :)

The quality of the food was very high and the service was extremely good. Very friendly service staff who made for a special evening. I can only recommend it.

Great food and very nice service. I can especially recommend the pasta.

Great service and delicious food. The staff showed their best side and offered a high level of service. Thank you very much and see you soon

Were there on Saturday with our closed event. Mega attentive staff, very nice facility. All in all a great visit to Vapiano.

High priced chain. But the food is delicious...

That was certainly my first and last visit to a Vapiano. The food order didn't work and it took a while for someone to come to the table and take it. The drinks and the food are far too expensive for me to have to pick them up at the counter myself. The quantity in relation to the price was also not convincing.

Vapiono didn't really have any real service before. I find the ordering and payment machines set up here, which replace workers and then suggest tips that you don't know whether the employees will also receive, to be cheeky. The prices are now sometimes high for a self-service “restaurant” and you wait forever for your food. An Italian restaurant with service is much faster. However, this is not due to the employees who, I can't put it any other way, worked hard to keep the store running. The long waiting time is clearly due to understaffing. The employees are all incredibly friendly and even find time - when they don't actually exist - to ask if everything is OK. The food and drinks were delicious. Hats off to all the employees here. Without this I probably would have only given one star.

Great food, thank you very much!

I had lunch at Vapiano today and was unfortunately very disappointed. For 20.10 euros I ordered a Caesar salad with fried chicken and mushrooms and water. The biggest annoyance was the dressing. Instead of a classic Caesar dressing, which was supposed to offer a perfect balance of creamy consistency and tangy taste, I was served a vinaigrette that was far too acidic. A proper Caesar dressing should harmonize with fresh garlic, hearty Parmesan and a hint of lemon - unfortunately that wasn't the case here. The special ingredients that I ordered extra for 7.60 euros were so sparse that I had to look for them with a magnifying glass. There was barely any chicken and mushrooms on the salad, which just doesn't justify the value for money. When I asked the employee about the inadequate quality of the dressing, she offered me a coffee as an apology. Unfortunately, you don't have time for such compromises at lunchtime. Overall, my visit to Vapiano was anything but satisfactory. I cannot recommend the restaurant in this regard.

Went there spontaneously and ate penne with carbonara. It was very tasty, large and generous portion, with delicious bread.

Nice and helpful service, food and drinks good as usual, prices okay.

We were there for the first time with kids, there is a nice little corner for children to keep themselves busy while the food is being prepared. Everything looks nice, modern and clean. We were warmly welcomed and questions were answered nicely. The portions are justified, there is bread to go with the pasta, which is also delicious. The “main course” is nice and warm and super tasty! I think this isn't the last time we've been here.

We were there for the first time and it was very nice and friendly there. Even the food was A1 👍👌 We recommend.

We like going to Vapiano because we like the food very much and we like the casual atmosphere.

I had a small portion of pasta carbonara for just under 15 euros. I see this portion size more as an appetizer. The pasta itself didn't taste bad, but it was way too expensive. I think half is appropriate; we don't want to forget that the cost of goods sold here is in the low single-digit euro range. In principle there is no service, it's all self-service. Ambiance is ok for a system restaurant. The ordering machine actually suggests that I tip... That's really the pinnacle 🤣. Sorry Vapiano, it was the first and last time for me.

My wife and I loved your caprese pasta! Tried twice after the reopening, unfortunately very disappointed. Definitely too expensive and far too little fun. It wasn't even enough for the portion of pasta, let alone to dip it in with the bread. We also gave this as feedback. But tried again today, months later. Unfortunately just like the first time. You have to see it for yourself, I don't understand it. Really a shame...

It's just sobering. First you stand for 10 minutes at the entrance for wheelchair users and strollers, which is locked and no staff is interested in it. Then you want to order something to take away and the most normal types of pasta like spaghetti are not available. It was the same on our first visit since the reopening. To eat there, there are different types, but there is an absolute lack of understanding for this service and this offer. Eating itself is ok, but some things only taste good with the appropriate noodles.

After I had lukewarm to cold noodles the first time, I tried it again. Conclusion: I just don't like it in Kassel - and it's far too expensive because it just fills you up and fills you up, the taste is neglected! I won't go there again in Kassel, I've had much more positive experiences at other locations in other cities in Germany.

It's like eating McDonald's through the machine. Ordering dogs in a restaurant isn't possible at all 🤢

Expensive and nothing special I visited Vapiano and was extremely disappointed. The prices are way too high for what you get. The food is absolutely nothing special – neither in terms of taste nor quality. The dishes are bland and seem carelessly prepared. I definitely expected more for the money. I will not eat there again and cannot recommend Vapiano.

We spontaneously went there for the first time last night after the cinema. Was relatively empty. We were warmly welcomed by the chef Jan and introduced to the ordering system. Was a nice casual atmosphere. Many thanks to Jan. Unfortunately, the lady at the bar seemed a bit annoyed with me and my questions. But everything got off to a good start with the chef. I think we'll definitely come again. Thank you for dad's delicious food.

We were there in the evening during the week and it wasn't very busy. Ambiete is very nice, especially the slightly low tables and stools are very nice. I know Vapiano from 8 years ago and didn't know the new system yet. I have to say: "Great!" Order with peace of mind on your cell phone and have a snack until the food is ready. This wasn't solved so well in the previous system. Ordering works perfectly via mobile phone. Alternatively, this can be solved using terminals at the entrance, which I personally don't find charming. I cannot understand negative reviews that ordering on the cell phone doesn't work or is complicated. I was also confirmed on site that the service is happy to help, especially for people who are not very technically savvy. Drinks were brought quickly after ordering and the food itself only took about 15-20 minutes. You usually have to fetch it yourself. If there isn't much going on, the friendly service will do just that for you. As in the past, the food was very tasty and sufficient. The dishes were also cleared quickly and we asked if everything was okay. The fact is that the prices are slightly higher. But you can see that beforehand and everyone has to weigh it up for themselves. We'd love to come back!

Ate very tasty salad and pizza.

Absolute failure! There was actually nothing positive. It wasn't so bad that you could eat the food, but nothing more. It wasn't particularly good in my opinion and the portions were funny. Also far too expensive for that. Nobody at our table was full. There's a back and forth when ordering, at the counter using the app, but not when it comes to service. If you feed the app an order and at the same time someone is very thirsty, goes to the counter and orders a glass of drink for that table, the entire order is canceled in the app. So you enter it again. You really can't do it much more stupidly than that. The service refuses to provide service. I think you get better service at McDonald’s. For this frustration and what comes next, we were promised free desserts, which we didn't get. But now to the biggest problem: Due to an internal system error in the cash register, I was taken away from the table and had to pay a second time. Even though I could already see the payment in my bank account, they insisted on repeating the payment. When I asked, I was assured that a double payment would be corrected immediately if this were really the case. So I paid a second time and have been chasing my money for over a month now. The service manager Aron Costabel happens to not be there when I call and doesn't come back to the store until 2-3 days later. Great timing! 5 days after my visit he replied to an email where he assured me once again that the transaction would be returned. This has now been over 1 month and 6 calls ago. It's sad that you can't easily correct an internal error. It should be clear what this does to my attitude towards this chain. By the way, I'm happy to forego an answer from the owner in the style he does with the rest of the complaints here. You don't have to cuddle with me here and beg for a second chance, but first and foremost you have to correct your mistake! In that case I'm still waiting for my money! It's better to do a good job sometimes, so you don't have to apologize so much.

We ordered a pasta and a pinsa: the pasta stuck together and didn't look freshly prepared. The bottom of the pinsa was very hard and cutting it with scissors was also really difficult, but the surface was good! The portion was very small, so the price-performance ratio wasn't exactly great. When I ordered extra bread, I only got 3 small pieces, which was very disappointing. The service was okay because someone explained everything to us at the beginning, but there was nothing else to rate. wouldn't come here again.

Food very good and pleasant location

Were here for the first time today. We are from Dortmund and know Vapiano well. When we arrived, a friendly employee spoke to us and helped us with our take-out order. We were positively pleased. We felt so well taken care of. We would like to thank you and wish all employees all the best.

Anyone who knows the Vapiano from the old days will now have to change a little. At the entrance there are 2 ordering screens where you can put together your food accordingly, similar to McDonald's or something like that. Advantage: You get an “I’m-finished-rappler” with you to the table and can pick up your food when it’s ready, similar to Baguettski or something like that. The noodles are still very tasty. I just didn't know all the types of pasta that were on the screen at the beginning. There should be more pictures integrated, but I had already made it known. ... and you can probably also order at the table using the mobile phone app or order something later, but then you have to get it again. But overall we thought it was good, although I was in Leipzig a few days later on business... and there is still the old system, which I personally think is better.

The food is ok but not overwhelming. Compared to the quantity and taste of the food, the prices are extremely high - especially for the drinks. Orders are now mainly ordered at the terminal at the entrance or via smartphone with a QR code at the table. Drinks ordered at the table are brought, but that is the only service. As before, you get your own food. The restaurant is tidy and clean but there isn't really a feel-good atmosphere.

Pasta al dente to the point, extremely seasoned as stated, tiramisu also great 👍🏻 not too sweet & super fluffy. Service people also very helpful 👍🏻

Actually a good shop. Despite ordering via the app, it took an unusually long time (20 minutes) for the food to be ready. The food was good, as usual. The ambience has lost some of its flair, but is still pleasant.

Very nice restaurant, I can only recommend it. The service is very good. The food tastes great, just as it should at Vapiano!

Very tasty selection of freshly prepared dishes. Quality very good. Staff nice. Noodles are highly recommended.

The taste of the food is quite good, but sometimes too oily. What doesn't fit at all, however, are the extremely exorbitant prices, at least the launch deals are good as long as you don't want to order anything extra on top of them. The alcoholic drinks are often poorly mixed and contain too little content. I often travel to the catering industry and have already visited here 12 times, so a comparison is possible. Otherwise, the ambience is good for a Vapiano, the staff is friendly, it's clean, and there's potential for improvement. A corner for children to play might be nice, as the restaurant is big enough to make this possible.

Successful reopening🙏🏻delicious food, great staff, cool atmosphere😍

Poor quality of food at far too high prices in a pleasant atmosphere. Not again.

We were very disappointed. We know Vapiano well and have been to different branches frequently. The payment system was impersonal. The chosen parmesan was forgotten, the pasta was mushy and the food was lukewarm at best. The gluten-free pinsa was very rich, but only lukewarm and the vegetables were extremely oily. 22€ for the Pinsa is completely exaggerated! It's a shame there's no gluten-free pasta anymore. We don't want to go back here.

Really great for a fast food restaurant

We were there for the first time since the reopening today, our conclusion here: Food cold, scissors blunt and fell apart and unfortunately the knife was also blunt. Price performance not good. 46 € for both people. That `s not worth it. Service is nice, ambience is nice, but that doesn't make the food any hotter! As an apology, the service wanted to offer us an espresso, but I was afraid that it would also be cold... We won't be back.

Outrageous... I first ordered a Pomodoro to take away for 15 euros, which is quite steep, but when you've already paid 3.80 euros extra for Morzarella and it's still missing... pretty disappointing. Pasta with tomato sauce for 15 euros, I'm really speechless.

It is always freshly prepared and the bread is free and warm

Great...the ordering system too... It takes some getting used to at the beginning...but after 1 or 2 it becomes very clear

The food was cold and the noodles were still hard but at least the glasses were warm. There is no recommendation from me, but rather a big BUHHHHHH

Personally, I found the old concept more pleasant. So you often get caught up in the monitor. Then you want to order another small coffee and get another pager. You either pick up your food or you are served. I'm a fan of Vapiano. But somehow it was easier before. Visually it is nicer here now. The prices had to be higher but I think 15€ upwards is too high for what are more like fast food noodles. The lunch menu is top, but is only limited to 6 pasta dishes.

I ordered Penne Bolognese and was wondering where the minced meat was. If you mean well, it was a tablespoon. So please, it has nothing to do with Bolognese, so you don't have to be surprised if it goes bankrupt again.

The food was very good and filled you up. There was an error in the order, but it was corrected immediately after being noted. Otherwise, the ambience was very upscale and structured somewhat differently than the old Vapiano.

Fast, delicious food. Nice bar staff and easy ordering

They have also jumped on the Pinsa trip... So the customer ultimately receives less pizza at a higher or the same price, with reference to the special dough. It definitely tastes very good, but Pinsa always smells like a rip-off - at least to me. Ordering now takes place via terminals like those at Mecces and BK. The food was ready quickly, but it wasn't too busy. I've only been there once before, back when there was real pizza, and I didn't really want to go there after that. The Pinsa didn't make Vapiano any more attractive to me at first, but it (Pinsa Chicken Cesare) was really tasty. However, due to the high price and virtually non-existent service at the table, I can only give it 3 stars. I've adjusted my review because I apparently made a mistake when it came to tipping after comparing the amount with a friend.

Delicious food, it's just a shame there's no pizza anymore 😞

Spontan dort gewesen, Penne mit Champignons und Hähnchen gegessen. War okay, große und üppige Portion, dazu leckeres Brot. Fand aber die Bestellung am Bildschirm doof und das Getränk+Essen holt man dann auch an der Theke selber ab. Muss ich persönlich nicht nochmal hin.

Amazing order and payment system - all online. But overall, a very good place. I would visit more than once.

Sehr sehr freundliches und zuvorkommendes Personal

Super leckeres Essen, sowohl die Pinsa Diavolo, als auch die Pasta mit Garnelen. Sehr reichhaltig. Freundliches Personal. Der "Frischgepresste" ist sehr empfehlenswert. Wir kommen gerne wieder 👍😉

Ich war heute im Rahmen einer Urlaubsreise im Restaurant. Das Personal war sehr hilfsbereit, und das Essen hat auch sehr gut geschmeckt 👍👍👍Bei der nächsten Reise komme ich gerne wieder !

Das Bestellsystem über Automat bzw. Handy finde ich sehr anonym. Mit größerer Gruppe (und ungeübten oder älteren Personen) dauert es wesentlich länger, als herkömmliche Bestellaufnahmen in anderen Restaurants. Das Essen war zwar bei Buchung als Gruppenbestellung zeitgleich fertig, die Frau an der Ausgabe war aber maßlos überfordert, so dass wir geraume Zeit vor der Theke stehen mussten, bis sie sich sortiert hatte. Meine Pizza (Pinsa) war dementsprechend nur noch lauwarm und insgesamt auch nicht sonderlich schmackhaft. Für den Service und die Qualität des Essens sind die Preise nicht angemessen. Daher lieber eine andere Pizzeria vor Ort wählen, wenn man für den gleichen oder günstigeren Preis mehr Qualität und besseren Service haben möchte.

Nachdem wir unsere Bestellung abgegeben hatte, wurden uns leider die falschen Getränke gebracht (kann passieren). Nach meiner Bemerkung, wurde mir mitgeteilt, dass ich es selber umtauschen gehen soll, dies ist kein guter Service. Nachdem uns gesagt wurde, dass das Essen an den Platz gebracht wird und ich am Handy trotzdem eine Benachrichtigung bekommen habe, dass es Fertig zum Abholen ist, haben wir 5min gewartet und dann habe ich mich entschlossen es selber zu holen. Das Essen stand bereit und war leider nicht mehr richtig warm. Im 1 OG angekommen mit vollem Tablet und lauwarmen Essen, habe Ich die Mitarbeiterin darauf hingewiesen, dass wir leider kein Besteck haben. Darauf kam erneut die Antwort, dass wir uns es wieder unten holen müssen… Der Service rückt leider das gute Essen in ein schlechtes Licht. Zu zweit waren wir bei einem Preis von 53€ (2x Getränke, 2x Hauptspeißen, 1x Vorspeise), für den Preis bekommt man in anderen Restaurants wesentlich mehr zu bieten. Zum Bar bezahlen musste man danach wieder durch den ganzen Laden laufen… Ich würde sagen, das war unser letzter Besuch!

Not the best Olive oil, but overall it’s good

Eine Stunde gewartet. Qualität unterirdisch. Never ever.

Das Essen ist klasse, keine Frage. Eine echt gute Pasta-Auswahl. Das neue, unpersönliche Bestellkonzept gefällt mir hingegen gar nicht & ist hingegen (noch) nicht ausgereift. Entweder biete ich als Betreiber nur Bestell-Counter an(McD lässt grüßen), oder nur Bestellung via Handy und QR-Code. Beides in Kombination wirkt chaotisch. Die Wartezeiten sind zudem echt grenzwertig. Wir waren extra außerhalb der Stoßzeiten da und es war kaum was los. Trotzdem haben wir eine gefühlte Ewigkeit auf unser Essen gewartet. In jedem Fall deutlich länger als beim alten Konzept. Schade, aber vielleicht wird's ja im Laufe der Zeit noch besser.

Ein holpriger Start der durch große Aufmerksamkeit den Abend gerettet hat. Leider gibt es keine Karten. Man bestellt alles vom Handy aus. Das ist meiner Meinung nach überflüssig, da die Bedienung immer in der Nähe ist. Wie auch immer, Essen war gut und der Wein war perfekt zum Gericht.

Ich finde, dass das Konzept mit dem via Handy bestellen etwas umständlich für ältere Generationen werden könnte, aber da kann man etwas drüber hinweg sehen. Wozu ich ja eigentlich da war, war das Essen und dazu gibt’s nicht viel zu sagen.. Preis-Leistungs Verhältnis ist so lala, positiv anzumerken ist jedoch das kostenlose Ciabatta Brot. 🍴 Ansonsten sind die Portionen ok, für die Preise ginge aber mehr. Beim Chicken-Alfredo hätte ich irgendwie mehr vom Chicken gesehen, aber da hätte ich dann vielleicht doch das extra chicken für ein paar Euro mehr nehmen müssen. Irgendwie schade. 🫤 Geschmacklich war es gut, aber jetzt nicht so, dass es mich umgehauen hat. Das Personal muss ich jedoch loben, der nette Herr der für uns zuständig war, war sehr freundlich und aufmerksam! ☺️ Im Großen und Ganzen war es, naja, ganz ok, allerdings habe ich kein großes Verlangen danach, noch mal dort hinzugehen. 🤷🏻‍♀️

Nach der Wiedereröffnung gefällt es uns noch besser als vorher! Das Essen ist genauso gut. Der Gastraum hat jetzt mehr kleine Tische was wir sehr angenehm fanden! Man bekommt keine Karte mehr auf die die Beträge gebucht werden sondern kann ganz bequem am Tisch bestellen und über das Handy bezahlen! Zu den Nudeln konnten wir kostenlos Ciabatta Brot und extra Parmesan hinzuwählen, sehr gut 👍

Als Stammgäste des alten Vapiano, wollten wir das neue ausprobieren. Das Ambiente hat sich nicht zum Guten gewandelt. Die neue Möblierung ist belanglos. Die verbliebene alte immer noch originell. Das Bedienterminal ist prima. Aber das war es dann auch. Nach 45 Min. hatten wir unser Essen nach 2x Nachfragen. Falsches Getränk, Croutons statt Brot, ein Essen von zwei kalt. Also reklamieren und das Essen neu. Im Geschmack fallen die neuen Gerichte gegenüber den alten ab. Dafür sind die Preise z.T. 50% erhöht. Das passt nicht zusammen. Auch die neuen Bestellprozesse sind nicht zu Ende gedacht. Vor- und Hauptspeisen kommen zusammen. Sammelplätze für Tabletts fehlen. Die obere Bar ist geschlossen. Wir mussten andauernd rauf und runter rennen. Das Personal ist bemüht und nett aber hilflos. Wir werden uns das nicht noch Mal geben. Da gibt es bessere Angebote in Kassel

Toller Service, leckeres Essen :-)

Vielen Dank tolles Team, leckere Essen ( Salat und Pasta) sehr leckerer Wein

Sehr überschaubare Portionen in Relation zum Preis. Leider hat beim Essen auch die Hälfte gefehlt…

Sehr sehr laute Akustik und die Zubereitung des Essens hat zu lange gedauert.

Sehr schicke Inneneinrichtung, allerdings warte ich bereits seit anderthalb Stunden auf mein Essen. Nach einer Stunde fragte ich mal nach, wann ich denn mit meinem Essen rechnen könne, dort wurde mir sinngemäß geantwortet: „Die längste Bestellung liegt eine halbe Stunde zurück.“ Ich fühle mich langsam sehr verarscht!

Ich hatte mich wirklich gefreut, dass der Laden wieder aufgemacht hat. Nur so ist das halt nix. Service wie bei McDonalds, Preise wie beim originalen Italiener und kalt was es obendrein, laden nicht zur Wiederholung ein. Einzig, dass das Kids Menu für 5,- zu haben ist, gibt einen Gnaden-Stern. Schaue ich mir hier so die letzten Bewertungen an, war das heute die Regel und nicht die Ausnahme und das Management sollte schnell gegensteuern und Preis und Leistung in den Einklang bringen. Persönlich hat mir die Pizza oder Pinsa überhaupt nicht geschmeckt, da kalt, viel zu viel Teig und was das mit den Scheren soll?!