Urban Ranch in Frankfurt am Main

The burger tasted good and didn't fall apart after 2 bites. Fries ok. Generally, a good burger but I think it's a bit small for the price. I can still recommend it

One of the best burgers I've eaten so far, super nice and friendly staff, I'll definitely be back.

After the unfortunately disappointing visit to Urban Ranch on Berger Strasse, we tried Skyline Plaza this time. In the food court there, UR joins the ranks of roasters, pasta makers, pizza makers and all sorts of other stalls. Since the crowd was manageable, we were able to order straight away and took two classics and one fries with homemade sauce. While the branch manager was very concerned about order, gave appropriate instructions to the staff and even went after the Wolt delivery person to ask him to close the bag so that the food didn't cool straight away, the employee at the checkout seemed a little sleepy; one would think. Since we weren't sure whether she had actually taken the order and entered it into the system and given us the correct beeper, we kept glancing over from our seats. As far as the seats are concerned, you sit here like you are in a school or university cafeteria. Quite a food court, where there are places for everything and everyone. While the seats were sober, our food this time was not. Whether it was because of the burger chosen this time (meat instead of Beyond Meat) that it didn't end up in a mess or whether the preparation was simply neater: I have no idea. In any case, it tasted good and was easy to eat even without a plastic apron. The fries were hot, some still had remnants of the peel on them and the sauce...., yes, there's nothing more to say about them. Delicious. So if you really want to go to Urban Ranch, you should go to Skyline Plaza. If you're generally looking for good burgers or maybe even better ones, you could find them in many other places. Nevertheless, Urban Ranch, especially in Skyline Plaza, is a recommendation.

Ordered here via a delivery service and it was simply excellent! The burgers were delicious and everything was still warm

Hello everyone, I had dinner at Urban Ranch a while ago. I ordered a chicken burger with fries. The meat was way too big for the bun and definitely too oily. Instead of tasting like a chicken burger, it tasted mostly like oil. Unfortunately the fries were too cold. I shared my feedback with the waitress, but they only responded with a “yes” – without any further interest or apology. All in all, I regretted my visit there. The worst thing, however, was that I spent the night on the toilet and vomited several times. I will definitely not recommend this restaurant to anyone.

Very good burgers. But the staff at the checkout is unfortunately overwhelmed.

Highly recommend the smashed burger. Very good bun and patty.

The burgers are a decent size and taste great, the fries are very good - only the waiting time is absurdly long. But if you don't have a problem waiting more than half an hour for your burger, you'll definitely get your money's worth here. I would choose this place over the hype burger joint that starts with "G" any day. The two stores are not comparable in price, but here you get significantly more quality for your money. The ambience is like the open restaurant area of ​​a shopping center. Not really nice, but could be worse.

The burger was really good, but the wait was way too long. It took almost an hour for my food to arrive.

Urban Ranch Frankfurt offers first-class smash burgers with a perfectly crispy crust and a juicy interior. The Urban BBQ Burger with beef bacon and house-made BBQ sauce is a particular highlight. The crispy fries and ranch sauce complete the taste experience. Friendly service and high quality make the visit absolutely worthwhile! Daisy the best!!!

One of the best burgers I’ve had. Daisy was the goat, the service was really quick as well

I love good burgers and that's exactly how a citizen should be. Clear recommendation and anyone who doesn't try it is missing out :)

What can you say? Best burger I've eaten so far!

Great burger but the fries are terrible

Burger 1* & Fries 4* A mushy burger with an almost invisible patty, therefore 0 meat taste. Smelling of oil and collapsed, less than 2cm thick.

Unfortunately the burger was very oily and greasy

Unique smash burgers in the Skyline Plaza food court. We were skeptical at first, thinking it was the next run-of-the-mill fast food. We tried it anyway and weren't disappointed. 10/10 In the picture you can see the individual burgers, including prices.

Were there for the first time... tastes ok-good... but more like a snack bar citizen. Sauce wasn't bad but thin patty - hardly any meat tasted, rather disappointing for the price.

Just too good. Rarely have I had such a good burger. 1A LG your Funky Dude

I must say this was the best Burger I had so far in Frankfurt. Very tasty, fresh and flavourful. They use halal meat. Petty they use is balanced between being juicy and crispy. Quality, taste and quantity at one place. If you’re visiting Frankfurt, this is a a must to have.

Really good Smashburger and great team. 🥳

Absolutely brilliant! The smash burger was simply next level – juicy, perfectly grilled and extremely tasty.🍔 Every bite was a dream! Will definitely come back.😎

This place is completely uninteresting to me. The burger is too dry and the meat/bun ratio is just not good. The service was mediocre and the fries were ok. In my opinion, not recommended.

Food was good but you had to wait 45 minutes to get it. And when you ask them about it you are told: “It will be ready in 10 minutes!” Impudence!!

The Thanos Burger is different people! The taste is simply first class, no penetrating barbecue sauce or anything like that. The onion, the meat, the subtle sauce, the rocket, everything is coordinated. It's a good thing the burger is so expensive, otherwise I would have gotten pretty fat.

I was eating my Bob Tschigarilo. He said it was borno

The burger was freshly made and tasted really good. You could taste the good ingredients, even if it was quite greasy. The price is quite high, but in my opinion it's okay for the quality.

Chicago Bull with double meat was outstanding. The fries and sauces are ok.

Burgers are good, but the price is way too high.

I was here with friends and we were really satisfied the BBQ Ranch burger was just great so delicious that we didn't want anything else the menu selection is quite large the smash burger is also a must the atmosphere is very relaxed and the staff was very friendly and helpful Prices are really fair if you love burgers you should definitely stop by here

The burgers and fries are super tasty and fresh. Soft buns, delicious sauces, juicy patties and crispy fries. You can tell that everything is prepared with love. The store is neat/clean and the staff is very friendly. I'll go there more often.

A few months ago I had a really tasty burger with a crispy patty here. Today I got a tasty, indefinable slush and when I complained at the counter, I was told (or woman) that it was the burger I ordered. For 14.90 the quality must be better and I won't come a third time.

Delicious, fresh burgers, the portion is fair. the price. The ambience is debatable (it's just a food court in a mall). But the employees have to be particularly praised! The chefs work neatly hand in hand and even visibly have fun with the stress. The young lady at the checkout who took the orders was really exceptionally friendly and did her job prudently - and this on December 30th. at lunchtime with a queue of at least 10 waiting guests in front of you. She also responded nicely and positively to a small complaint. Top!

What an unreliable young lady. Almost fell asleep in front of the checkout and the burgers were even worse than the staff.

Burgers 🍔 are tasty though patty was a little bit over cooked and dry but sauce and sweet onions were adding to the taste. Fries were good but it was too pricy. I went to the skyline plaza food court. Service was quite good and quick. Overall good experience.

Sometimes it tastes like this, sometimes like that. The burgers were topped differently with each order. Prices a bit too high for the taste.

Urban Ranch in Frankfurt is a standout burger restaurant known for its delicious smash burgers. Many guests praise the quality of the food and the friendly service. Some visitors even describe the burgers as the best in Frankfurt.

Mall food is generally mediocre. This place is not one of them. Burger is good, fries are good, drinks are standard anyway

Absolutely dubious. Our food was also cold because it had been “in delivery” for almost an hour. Negative reviews will be marked as defamation on Google and removed.

Very nice service and top food!!

Lovely team and nice burger. Many thanks guys.

The cheesy classy was so delicious and the portion size of the burger was really good too! The fries were good, but I've definitely had better ones. But if you want a delicious burger, this is the place for you.

UPDATE: Critical reviews are systematically removed that say “defamation.” Think carefully about whether you want to support someone who buys good ratings through a lawyer.

I was today. The exhaust system didn't work and we almost suffocated when we ordered. There was smoke in the whole store and our eyes were burning. Very dirty shop from floor to table and toilet everything was dirty. When the food arrived after 25 minutes it didn't convince me 2/10 the scales.

Good burger made with love. Gladly again!

Service at its lowest! Shouting and rude customer service. Food okay. But seriously they should be more friendly to each other. Can’t recommend. As it was really unorganized and no nice atmosphere.

Very tasty, I'm looking forward to next time, but I have to say it's a bit expensive.

The burger and fries were so underwhelming. The cashier with the braids is so unfriendly and really doesn't feel like serving the customers. My menu cost €23, which was also overpriced. I prefer to go to the vegan burger shop opposite where I pay €12 for a menu, the staff are friendly and it tastes even better!

Top burgers. Top service. Top Top Top! Always happy and with pleasure!

I ordered a burger on October 29th, 2024 at 8:00 p.m., after a long wait I see that my burger has been ready for a long time and that the employee doesn't give it out and continues to take orders. I complained that my food got cold, unfortunately very unprofessional team who have no idea how to deal with customers, Paid 20€ for a cold cola and cold fries, the cashier works at a snail's pace, they have no idea about gastronomy, the entire team because of that I wanted my money back because I wanted to save myself another headache, guess what I'll get my money back have! No, I didn't, I was offered a voucher or a burger, after a long discussion I decided on a burger, after a short wait I noticed that the employees were pissed off, so I moved on because I was afraid that someone would spit on my food or something , 20€ minus and left hungry, with the cold food that McDonalds can do much better and cheaper In my opinion, the price/performance just doesn't add up. Here's my recommendation: Avoid this burger shop

One of the best burgers in Germany so juicy so good

By far the best (smash) burger I have eaten in Germany so far. Unfortunately, there are sometimes hard waiting times on weekends, so it's better to go during the week. The guys really give it their all and put their heart and soul into it and are also very friendly and correct. Definitely a must try in FFM!

We just ordered the cheeseburger from the menu in the truck. He is currently still in the Ring Center in Offenbach. The burger is the best we've had in a long time. Even our favorite stores can't keep up. Not overly greasy, burger doesn't fall apart. The fries are to die for. Some of the shell is still on, but we love that. Not dripping with fat or salt, but just right. And they taste like potatoes. A dream for which we would also like to travel to FFM. The sauces put the ready-made sauces in the shade. The guys are super nice, competent and friendly. Always my pleasure. Only the Mio Cola wasn't quite to our taste, but that's where opinions differ

The restaurant has delicious food and the potatoes are another story

Delicious burger, soft bun, crispy patty and fresh fries. Would come back for it again for sure.

Waited 20 minutes. The Thanos Burger was made wrong to begin with, no additional patty. The burger is medium, so I would give it a 6/10. The store is totally overhyped, as some would say. No service but self-service, which is a shame. As a Frankfurter you are used to different standards. The fries were so normal that there was nothing special about them. The air everywhere is greasy, smoke accumulates, even in the very small dining area. You can tell that it is designed for to-go. By the way, the Thanos Burger probably wasn't even made again, just spiced up because it was no longer hot but warm.

We were here on Saturday lunchtime and the waiting time was less than 5 minutes. The burgers were very tasty & fresh. (Had Sloppy Joe, CCB, Cheesy Classic) Fries with Joppie sauce are also highly recommended! The employee is also super friendly. I can only recommend it!!

Ordered late but food delivered quickly

Ordering took over half an hour even though there were only 6 people in front of us. People were constantly coming, having discussions or picking up food for the delivery service, so the queue didn't move forward. From ordering to receiving the food it took another 50 (!) minutes. That would be borderline for a restaurant, but it is not acceptable for a fast food shop. We had actually planned an hour to eat before a concert in the Festhalle, but of course that didn't work out. It's no use if the burgers themselves are delicious if it takes you 1 hour and 20+ minutes to get your food - they're definitely not so tasty that they're worth the wait, even if we have endless time would have had.

If you want to eat really, really good burgers and fries, you've come to the right place! Great 😌

Waited 60 minutes for a burger and then got it wrong. Unfortunately not organized at all with a lot of orders!!! But burgers are going well for you.

Burger top, but 75 minutes of waiting time including queuing is too much, even with a lot of people.

utterly unacceptable waiting time. don't go there.

Just a great shop. The best smash burgers I've ever eaten! For anyone who loves burgers, this place is definitely a must!

Waited 30 minutes and 3 other people who ordered after me got it before me. The old man at the checkout is slow and confused. Unfriendly and expensive for the quality. I wouldn't recommend.

Very tasty, super nice service, everything was top.

Never had such a delicious burger before. Everything went great, the meat was nicely seared and seasoned, the ingredients were fresh and super tasty. Of course you have to expect waiting times but it's worth it.

By far the best burger I have ever eaten. Had the C.B.B Double with Fries and Tropical Homemade Iced Tea. Burger 10/10 especially the caramelized onions. The fries were also very good. The only minimal point of criticism would be the iced tea. I spoke to the employee about it and he said they are still in the testing phase and the final product will be there in the near future. Great, I'll always come back

Strong burger, boss was correct

It was really tasty, the people there were very nice and the boss was really correct

Very tasty and super nice staff :)

Extremmmm Nice, courteous employee, brought us our food in under 5 minutes... very, very correct

Delicious snack, incredible service

If you're looking for a juicy, fatty, perfect burger, look no further! I ate my best smash burger here. The fries are also good, I just found it a bit excessive to pay €20 for a meal.

I can only say something about the delivery. But it is catastrophic. I have an allergy to tomatoes and onions. I wrote it down so many times with an exclamation mark and received the burger with both three times. I don't understand what's so hard about leaving out the tomatoes and onions.

By far the best burger shop in the FFM area and the surrounding area.

Best burger in Frankfurt, service was very friendly, price performance A1

Perfect food to enjoy in a reasonable price

Top quality, nice people Menu could perhaps be a little more discount than 90 cents 😅

We were there at lunchtime. The employee pointed out the lunch menu, which was well priced! The place is pretty stylish and I also thought it was cool that you could pick up cucumbers and ketchup and a few other things separately at such a small corner. What I also want to emphasize again are the employees. They were really nice and said something about dinner. I felt very comfortable. I found myself in better hands there than in most restaurants

The shop is small but really good, you should wait a bit but it's really worth it. The burger is freshly prepared and there is a great selection of sauces to go with the fries. Super cool staff and great food. I can recommend it 😎👌🏼

I was at Urban Ranch once 2 years ago and wasn't particularly impressed with the smash burgers. Now I wanted to try it again, this time vegetarian. There's a vegetarian burger with a Beyond Meat patty. That gets smashed too. The taste is quite okay. But just under €13 for it? With all my love, I think that's too much for the fact that this isn't even a real restaurant. The seating in Skyline Plaza isn't particularly comfortable either.

Ordered two menus, spent almost €40 and got a completely charred patty. Not only was it inedible, it was also harmful to health!

Ordered 2 menus, left almost €40 there and got a totally charred patty. Didn't taste good and was bad for your health too. The employees were constantly yelling at each other at the checkout.

Waited for more than 1hr. Only starts taking order at 11.30am. But the burger was pretty good.

Very tasty citizens. I tried Cheesy Classy. I enjoyed the meat, cheese, vegetables and mustard sauce

Very good meat. Burgers are top

Doesn't live up to the reputation. Had a cheeseburger and fries with Joppie sauce. The fries were good and fresh. But the burger was rather mediocre.

Simply a disaster, eating cold food for a very long time, very unstructured

Superb burgers. Great Team and special thanks to Viktor

Burger very good, fries good, sauces good. 5 stars if the waiting time wasn't so long.

You have enriched my life. Best burger in Germany! Keep it up!

This was by far the best burger I have eaten. I really can't think of an alternative to this. Food top. There will be a bit of a wait, but it's worth it.

We had to wait in line for about 45 minutes and then an additional 45 minutes for the food. Although we ordered completely different burgers, we somehow got the same thing. There are also only the burgers that are shown on the board and not the ones from the website. Price is also way too expensive for what you get. But fries are delicious.

Lovely staff and lovely burger and fries

Absolute disappointment. I buy a hamburger as pictured and after a few bites all I got was bread meat and onion. More than half was missing. After commenting, they were willing to give the money back and I had to give the hamburgers back immediately. I mean it didn't taste good and I wanted to get what was in the picture, but what kind of philosophy is that??? The cashier gave some customers the information: only card but with us and others took cash. Everything's kind of weird. Clearly never again.

Funniest eating experience in a long time Really wanted to try the burger. Price for a menu 19€. It's okay, let's go for a good burger. After 15 minutes the burger was ready. Burgers looked dreary and somehow wrong. The first bite wasn't that great either. Until we noticed that the burger (contrary to the pictures) was missing any vegetables (rocket, tomatoes, onions). When asked, the cashier commented that the vegetables were out. Come on! That can't correspond to the company's philosophy. We collect the full amount and only put half on the burger in the hope that it won't be noticed. Aside from the fact that the other burger was mediocre, this behavior says everything about the place. We asked for our money back and deducted it. Thank you Urban Ranch, we will definitely remember the experience 😂

They have the best hamburgers but unfortunately the reception and service are very weak. Just absolutely incredibly weak and unfriendly

I was here a few times two or three years ago and found the burgers to be good but not excellent. After all the hype on social media, I went back yesterday and I have to say I didn't remember him wrong. Unfortunately the burgers are nothing special, my companions share my opinion. A burger that may not be available on every corner - but there are already some corners with much better burgers in Frankfurt.

DISASTER! That has nothing to do with burgers at all...