The Saloon Steakhouse in Hamburg

New owner still has to get everything settled in but it's still good 👍

Change of ownership is not like before!!!! We were eating with 9 people and after ordering drinks, 20 minutes later it was discovered that there was no beer in the barrel and there was no more draft beer at 7 p.m., there was a big TV in front of the door and a couple of fans without beer, they were completely removed. 3 people canceled and during the meal they insisted that they had to pay in full for the missing people, including 6 Unfortunately I cannot recommend this steakhouse. Service very young, nice woman, waiter very unsympathetic, hectic, very restless and (fortune teller) always knew better. See pictures, everyone can decide for themselves whether it was worth it !!!!! Next time I'd rather have McDonald's

Change of ownership... disastrous tourist rip-off... Burger King would have been a better choice

Went to the steakhouse at the weekend and unfortunately weren't satisfied... unfortunately the price-performance ratio was subpar, never again

Insanely good quality! The fries were great and we ate burgers that were absolutely amazing. If I had the chance, I would give an extra ten stars for the service. I have rarely been served so well.

During our visit today, the entire crew was having a really bad day. Service overwhelmed, meat raw and cold, baked potatoes cold and floury, salad forgotten. Starter 4 mini tortillas not recommended. Main course was not edible. However, service accepted the complaint very friendly and apologized. Staff probably fell ill at short notice. The shop is otherwise nicely done. Maybe it was a dark day there today.

I had the pleasure of visiting Garrison Steakhouse and I can safely say that it was one of the best steakhouse experiences I have ever had. **Atmosphere:** The restaurant impresses with its elegant yet cozy atmosphere. The lighting is warm and inviting, and the furnishings combine modern design with a touch of tradition. You immediately feel welcome and relaxed. **Service:** The service was impeccable. Our server was attentive, friendly and very knowledgeable about the menu. He took the time to explain the different cuts and how to prepare them, and made excellent wine recommendations that paired perfectly with our dishes. **Food:** The food was simply spectacular. We started with a starter of fresh oysters and carpaccio, both of which were outstanding. The highlight of the evening was of course the steak. I ordered a ribeye that was cooked to perfection medium-rare – juicy, tender and full of flavor. The sides, including truffle fries and roasted vegetables, were also top notch. To finish, we treated ourselves to a chocolate soufflé, which was the perfect sweet ending. **Value for money:** Although Garrison Steakhouse is on the high end, every penny is well spent. The quality of the food, the service and the overall experience completely justify the price. **Conclusion:** Garrison Steakhouse is a must for every steak lover. It not only offers outstanding food and excellent service, but also an ambience that makes every visit special. I can't wait to come back. --- This review highlights key aspects: ambiance, service, food and value for money, giving the reader a comprehensive impression of the Garrison Steakhouse dining experience.

Great little steakhouse in the middle of Altona. Very good service.

Service okay Rindertatar ging garnicht Rumpsteak ging so. Preisleistung nicht okay.

Salon Steak House used to be better! That's why the rating is a little mixed. The steaks really aren't what they used to be. The portions have generally shrunk a little. Service is great as always, but that also goes down because when there is a lot going on, the employees are very friendly but extremely stressed. The ambience also allows for a little innovation.

Delicious steaks, super friendly service

We shared the Chateaubriand Filet and it did not disappoint. I am not a regular visitor at steakhouses and this was more of a spontaneous visit but I really enjoyed the dinner. The sides dishes were surprisingly also very good and they offered a good variety of additional sauces if needed. If there is one thing I think can be improved it would be the selection of open red vines. They offer a variety of bottles however only 2 for glasses.

Service was subpar, food was OK. A little tip: For red wine, “room temperature” does not mean “23 degrees”.

Mal etwas spezielles.Ambiente und alles andere gut bis sehr gut. Immer wieder gerne

My birthday res. was canceled 3 hours before without explanation. Avoid this place!

One of the greatest burgers ever! Kind staff and good drinks. Thanks to Danesh! 🍻

Unfortunately we can't say anything about the food. We had reserved a table online, but when we arrived we were turned away very rudely. For technical reasons the restaurant was closed and our reservation wasn't even canceled. A phone call would probably have been the least. We have lost the desire to ever visit the restaurant.

Very tasty, super centrally located. Friendly staff and very tasty food

Restaurant was closed upon arrival, had to find somewhere else for steak

We had a bachelor party at the Saloon Steakhouse in Hamburg and it was just perfect! The service was outstanding and the staff responded very well to our customer requests. We were a group of 12 people and everything went smoothly. The tomahawk steak was cooked absolutely perfectly, as were the beef tenderloins and rib eye steaks our group ordered. The drinks were also excellent and served with great friendliness. Particularly noteworthy is the excellent price-performance ratio. The quality of the food and drinks was of the highest standard, and at very fair prices. Thank you for this unforgettable evening – we will definitely be back!

Fantastic food and service at a good fair price overall very good place, for a Nice dinner.

Just perfect ! Great service, super delicious food, very friendly staff. And “the best cheesecake ever”!!!!

We had a Tomahawk steak for two and my expectations were fulfilled as it was right cooked and nicely presented .It was delicious at a fair price. The service was very polite and helpful with our questions. The ambience was ok it's close to the train station. By good weather, you can sit outside although the traffic is a little bit disturbing. In summary, it was a great experience that I would be eager to try again.

Der Service war langsam und unaufmerksam. Unsere Bestellung wurde lange ignoriert obwohl in dem Restaurant Kaum etwas los war. Desweiteren wurden Getränke und essen nur schnell und unhöflich abgestellt und der Kellner ist schnellstmöglich möglich weggelaufen und ist somit einer Nachfrage nach Ketchup aus dem Weg gegangen. Das Essen war gut, der Service unterirdisch.

Fantastic waiter👍🏻 great ambience and very good food. And especially cool when it's your birthday 😜

Food was good, service also started well, but unfortunately declined significantly over time. Many tables were not cleared, although there was obviously time and unfortunately we also sat at the table for a long time with empty dishes and empty glasses.

The first impression was not overwhelming (were greeted by the bartender). Were heartlessly led to our seats. But the first impression was gone when our two funny and humorous waiters served us. The food was fresh and very tasty.

Unaufmerksamer Service, nachbestellt aber nicht geliefert.

Great atmosphere, very tasty, great service. The steaks are cooked on point. Ribs super tasty. I can really recommend it. Treat yourself to a rip eye steak. Best meat

Incredible food and service. Meat is incredible for all standards and the service personal is above and beyond! Would highly recommend when in Hamburg!

Incredible food and service. Meat is incredible for all standards and the service personal is above and beyond! Would highly recommend when in Hamburg!

A cool shop with super motivated employees. The food is incredibly delicious. There was even a DJ playing when we were there. It was really awesome!

Really great meat. Cocktails are disappointing, so is the music. But that's fine. The meat is just too great😊

We are absolutely thrilled 😍 We were quickly welcomed by a cheerful person on Saturday evening around 10.30 p.m. The candle was lit and we were asked if we would like a blanket to hang around our necks 🤗 Drinks and food were ordered and less than 4 minutes later the Hefeweizen were brought. The crisp, fresh salad was followed a short time later by the main menu on preheated plates and bowls. The steaks are medium and tender, as you couldn't wish for better. The fries are firm and slightly crispy, not over-salted, simply delicious ☺️ Salt and pepper - the pepper in a mill, which is not always the case. The super nice, male waitress wanted to know what we were doing in Hamburg and how long we would be here. Excursion with overnight stay and birthday celebration. My girlfriend's birthday was on Sunday. He responded promptly and said we would like to please remain seated. Closing time is actually midnight. The highlight came at midnight in the form of a birthday serenade from everyone!! Staff, as a surprise there were the little treats - decorated with dry ice and sparklers - which are offered as dessert 🥳🤩 World class! 😘 Fantastic 🥰 best food 😍 great staff to love 🤗 lots of laughs and fun 😅 Good, central location. Of course you notice some of the traffic, but it is limited. The decoration at its finest, great attention to detail. Very cozy inside, almost like being in your own living room. The toilets - perfectly clean, everything contactless - including the entrance door 🤗 fantastic! I'll definitely come back to you‼️🥰

Die 6 bestellten Steaks waren alle TOP und auf den Punkt! Die Vorspeise und die Beilagen waren sehr gut! Der Service war ebenso gut.

Staff doesn't seen prone to work. Closing time shown to be at 00:00, but kitchen closes at 22:00. 2 hours before? On a Friday evening? Seriously? What a joke!!

We went to dinner unannounced. We still get a place. The food is super tasty and the service is really friendly, so I can only recommend it!

The food was super tasty and good portions. On Saturday there is even a DJ for musical entertainment. Unfortunately, it took a while to order drinks at the beginning because the store was full.

Top spareribs, Philly cheesestake and cocktails. Cozy atmosphere.

Fantastic food, great selection of wine. Meat was prepared perfectly and it was very tasty. Definitely one of the place to visit in Hamburg if you like your steaks.

We have already visited several steak restaurants around the world. “The Saloon” easily falls into our top 5. We’ll definitely be back 👍🏻

It was a very tasty evening there. Service top, food so delicious, meat wonderful. We had birthday children with us... that was also surprisingly taken into account. All in all, absolutely recommended!

Ok, but don't reserve via Google, it won't work.

Sehr schönes Restaurant, die Speisen sind bezahlbar und schmecken,,absolut delicious,, gut besucht und deshalb muss man vorreservieren.

The food was great, we were particularly impressed by the lovingly and high-quality starters and desserts. The service was always friendly and tried hard to make every guest as pleasant as possible. You felt welcome. Thank you! A clear recommendation from me.

Amazing ribs The fillet steak was excellent as well Everything was good Staff are very friendly Highly recommended

Das Essen und Personal waren super toll! Die Bedienung hat sich super um uns gekümmert. Die Portionen waren echt groß und für das Geld unschlagbar! Immer wieder gerne 😊

Danesh was amazing at looking after us, when we came for dinner on our trip to Hamburg. The steak was very tasty, and we'd recommend the spinach and the sides. Comfortable chairs, nice atmosphere, good food and great service, what's not to like!! Also, we were treated to a special cocktail to finish, amazing.

High quality meat, very good wines and top advice from the waiter

The music is sometimes very loud here. We couldn't speak.

Good food, sometimes very long waiting times

The food, ambience and service were excellent. Always my pleasure.

I had dinner there this evening. I ordered fish and meat. Fish was okay, but I definitely can't recommend meat. I ordered fillet steak, but it came with fatty meat. I said it should be medium well. It was fried twice and still wasn't even medium well. As a steak lover, I can't recommend this restaurant more!

Super friendly, nice service. Great ambience and delicious food. Thanks for that, gladly again! :)

I just like the shop. The staff is nice, the food is delicious and the beer tastes good too. Up soon

I was here for the first time. Very chic restaurant. The service was very friendly and funny and we laughed a lot. The food was also very tasty. My friend even had the steak flambéed on site, which was a real highlight. I'd love to come back when I'm nearby.

The food was very tasty!👏👏👏 But unfortunately we were forgotten by the kitchen. We waited an hour and a half for the food.

Unser erster Abend in Hamburg und gleich ein Volltreffer! Super coole Lokation und ein super freundliches Team! Essen super lecker! Gerne wieder.

The "charm" of the waiters couldn't console you for the fact that the food was lukewarm. For this reason I think the offer is overpriced.

Das Essen und die Getränkeauswahl ist sehr gut, das Ambiente sehr schön. Beim letzten Mal hatten wir (2 Personen) allerdings einen Tisch für 2 Std. reserviert (17:15 Uhr Start) und wurden bereits begrüßt, dass der Tisch nur bis 18:30 frei ist. Das war okay für uns, aber als wir um 17:45 trotz mehrmaligen (für uns unangenehm) Rufen nicht gehört wurden und nichtmal Getränke bestellt hatten, sind wir dann tatsächlich gegangen, was auf Unverständnis ohne jegliche Entschuldigung stieß. Allerdings wurden zuvor schon Gäste bedient, die definitiv nach uns kamen. Vielleicht gab es Gründe, warum es an diesem Abend so mies im Service lief, aber wie haben uns nicht wohlgefühlt und kommen erstmal nicht wieder. Schade!

The meat was tender and delicious

Super nettes Personal und das Essen war mega lecker! Wir kommen gerne wieder.

Steak ok. However, I ordered medium and got it rare

Extremely bad service, totally overwhelmed! Cold food with a very long waiting time and way too overpriced! Not recommended

Nun, ich habe hier bereits einen Beitrag mit Besuchern gefunden denen es auch so ging wie uns , schlechte Platzwahl trotz Reservierung und ein unmöglicher Kellner. Die K~*in war o.K. Ich wäre am liebsten auch wieder gegangen. Da ich jedoch eingeladen hatte, habe ich bis zum Ende ausgeharrt und muß sagen es war grausam. Die French Fries verdienen grade noch die Bezeichnung Pommes. Nicht kross außen und zart innen, nein labberig. Im gemischten Vorspeiseteller halbierte Scampi über den Punkt. Ein Porterhouse Steak "dry aged" hätte mehr Abschnitt an den Kanten vertragen. So war es an den Enden natürlich hart. Der Gargrad sollte "À point" sein also rosa. Dies erreicht man in dem man das Fleisch überall, wenn das Fleisch ab einem bestimmten Zeitpunkt auf den Knochen stellt. Auf meine bitte das geschnittene Fleisch doch dann noch am Knochen liegen zu lassen, wurde mit dem kompletten Aufschnitt und verteilen auf unsere Teller erledigt. Auf Wunsch nach einem kleinen Bier wurde am Anfang ein großes gereicht. Man war bemüht das Steak am Tisch zu flambieren und zerteilen, da dies jedoch hinter dem Rücken meines Gastes passierte und nicht neben unserem Tisch , hatte ich das Gefühl das war nur eine Show für den Rest der Gäste. Schaut her wir machen außer Hamburger machen wir auch so etwas. Das war eher peinlich. Wie gesagt, ich habe mich hinterher bei meinem Gast entschuldigt. Den ich wollte den Abend nicht durch laut werden meinerseits noch mehr ruinieren. Ach so, ich befürchte für mein Sodbrennen war wohl die so genannte Trüffelmayo verantwortlich. Und die Musik mit DJ ab 20°° ist gewöhnungsbedürftig ( geschmackssache )

Great food and just extremely nice people

Am Donnerstag den 14.03.2024 gegen 20:30 wollten wir zu zweit im Saloon etwas Essen gehen. Das Restaurant war wenig besucht, insgesamt 4 Tische besetzt. Der Ober wollte uns einen Tisch geben, der direkt am Tresen war, der war uns aber zu eng und ungemütlich. Ich fragte nach einem besseren Tisch und so gab er uns einen Tisch am Fenster, etwas beengt zwischen zwei anderen Tischen. Nach 5 Minuten kam er mit der Karte – danach nie mehr. In der Zwischenzeit betraten 2 andere Personen das Restaurant, denen ein deutlich besserer Tisch zugewiesen wurde. Kaum das sie sassen, wurde ihnen die Karte gebracht und kurze Zeit später nahm man die Bestellung auf. Nach weiteren 10 Minuten der Missachtung sind wir dann gegangen. Ich bin aus dem Alter raus, wo ich die Qualität eines Restaurants an der Unfreundlichkeit des Services festmache. Hier jedenfalls werde ich nie wieder meinen Fuss hineinsetzen.

Not the cheapest, you get what you pay for. My rating says it all fantastic food, fantastic service brilliant atmosphere made so by the staff, next time I'm in altona hamburg I will be going again.

It was our first visit there. I don't think I need to say much about the price since the restaurant is already listed as expensive on Google. We paid around 130€ for 2 people. But we also had a starter, main course and dessert and 2 drinks each. Despite the prices, the restaurant was fully booked, so spontaneous guests even had to be turned away. Luckily we had reserved a few hours in advance. The food was really great. We have nothing wrong with that. The staff was very friendly. And I immediately noticed the familiar atmosphere with the regular customers. For me, these are already a positive sign for a restaurant. The ambience is beautifully rustic, as I expect in a steakhouse. I particularly liked the presentation of some of the dishes. For example, at the neighboring table we were able to watch the live flambéing of meat. And my wife's tiramisu wasn't just left there, but rather garnished right in front of her.

We came from Hanover and spontaneously decided to eat here. That was really the best decision. We would make the journey again just for the food. Really delicious and also the friendliest service we have ever experienced.

Great service, great food, highly recommended

Die Steaks sind lecker. In Spitzen Zeiten hat das Team sehr viel zu tun. Da dauert das eben etwas länger.

Sehr lebendiges Restaurant mit DJ am Samstag - allein 3 Menschen wählten diesen Ort für Ihren Geburtstag! Altona live - vielfältig, lebendig und multikulturell!

Essen wirklich absolut klasse, an der Stelle definitiv kein Grund zum meckern. Service eher maximal chaotisch 😂 Musik meist viel zu laut…

The rump steak was super tasty 😋, if we're here again, we'll definitely come back...

Zowel hoofd- als bijgerecht waren fantastisch. Geweldig verzorgd, supermals vlees, alles perfect gebakken, gegrild, gesauteerd. Grote complimenten.

Parken schwierig, Essen ok, Service gut, aber ausbaufähig. Teile der Bestellung kamen erst auf Nachfrage, es wurde auch nicht Bestelltes an den Tisch gebracht, immer freundlich!

This was, without a doubt, the worst dining experience I have ever had. I visited this restaurant on Valentine's Day, hoping for a special evening, but it turned into a complete disaster. The entire experience was appalling, from the management to the service, and particularly the food. **Food:** We opted for the four-course meal, which was a tremendous disappointment. Two hours in, we were only halfway through, and the remaining courses were still pending. Understandably, this led to frustration. When the third course finally arrived, the server seemed confused about which table it belonged to. We were never offered refills or asked if we wanted new drinks, and the seating arrangement was uncomfortably close to other diners. The food itself was excessively seasoned with salt and pepper, to the point where any Turkish restaurant in Hamburg would have been a preferable option. **Service:** The service team was clearly overwhelmed and understaffed, which significantly detracted from the Valentine's Day experience. Initially, I was sympathetic and spoke with the manager, who explained the kitchen was short-staffed and promised our meal would start soon. However, we waited another 45 minutes for service to begin and an additional 30 minutes just for our drinks. There were no offers for refills or checks on our satisfaction—a level of service that falls below that of fast-food chains. When we decided we could no longer wait for our meals, I requested to speak with the manager. The server fetched him from the basement, and it was clear he lacked leadership qualities. Instead of apologizing or offering solutions, he made excuses for the delays and poor service. His response was not only inadequate but also rude. As I refused to pay for the abysmal service and left, the manager followed me outside, yelling in German, which I do not understand. His behavior was unprofessional and inappropriate. Despite the restaurant's excellent location and ambiance, I cannot recommend dining here, even if the food were free. The only memory I have of the evening is staring at an empty glass for the first hour.

Ein sehr schönes Restaurant in Hamburg. Das Essen und die Getränke waren sehr gut! Das Personal war sehr freundlich. Wir würden jederzeit wieder kommen.

Ich war nicht zufrieden dieses Mal. Viel zulange gewartet auf die Hauptspeise. Hab falsches Steak bekommen. Brot war nicht knusprig. Leider hat es nachgelesen. Es war mal besser letztes Jahr 2023.

This was, without a doubt, the worst dining experience I have ever had. I visited this restaurant on Valentine's Day, hoping for a special evening, but it turned into a complete disaster. The entire experience was appalling, from the management to the service, and particularly the food. **Food:** We opted for the four-course meal, which was a tremendous disappointment. Two hours in, we were only halfway through, and the remaining courses were still pending. Understandably, this led to frustration. When the third course finally arrived, the server seemed confused about which table it belonged to. We were never offered refills or asked if we wanted new drinks, and the seating arrangement was uncomfortably close to other diners. The food itself was excessively seasoned with salt and pepper, to the point where any Turkish restaurant in Hamburg would have been a preferable option. **Service:** The service team was clearly overwhelmed and understaffed, which significantly detracted from the Valentine's Day experience. Initially, I was sympathetic and spoke with the manager, who explained the kitchen was short-staffed and promised our meal would start soon. However, we waited another 45 minutes for service to begin and an additional 30 minutes just for our drinks. There were no offers for refills or checks on our satisfaction—a level of service that falls below that of fast-food chains. When we decided we could no longer wait for our meals, I requested to speak with the manager. The server fetched him from the basement, and it was clear he lacked leadership qualities. Instead of apologizing or offering solutions, he made excuses for the delays and poor service. His response was not only inadequate but also rude. As I refused to pay for the abysmal service and left, the manager followed me outside, yelling in German, which I do not understand. His behavior was unprofessional and inappropriate. I cannot recommend dining here, even if the food was free.

Gute Steaks, gutes Essen, super Service, sehr freundliche und aufmerksame Bedienung. Gerne wieder!

Unfortunately, the reservation for 25 people to eat was poorly planned, some of them were seated back to back. The service staff was friendly but totally overwhelmed. Drinks take too long, no request for further orders, this only after repeated requests.... The food was average and unfortunately a bit overpriced. Sometimes something was missing completely or was delivered too late. A DJ playing entertainment was next to impossible. Just too loud for a restaurant. Unfortunately not satisfactory for an invoice amount of over €1000.

Hier kann man hervorragend essen und dabei in einer schönen Atmosphäre bewirtet werden. Der Gastgeber ist mit Witz und Elan am Tisch und hat gute Tipps zu Getränken und Essen.

Service unterirdisch. Besteck nicht eingedeckt, Beilage vergessen, Fleisch lauwarm und zäh. Bestellung wurde auch erst nach 35 Min aufgenommen. Bedienung läuft 4x vorbei ohne dass sie einen bemerkt. Wenn man Spitzenpreisd aufruft, sollte man auch Spitzenpersonal und perfektes Essen haben. Ärgerlich, da es die Einladung für einen Geschäftspartner war, selten so blamiert …

Google said “Best burger he’s ever eaten.” Our burgers were far from that. The meat was very well done and firm. At least I can't recommend the burgers. The rest looked good.

I had a perfect rump steak. The service was impeccable.

Alles wunderbar !! Sehr gut gegrillte Steaks - echt freundlicher Service und schön gepflegtes Ambiente - Alles sehr stimmig

Sehr stylisches Restaurant und super Essen alles richtig gut 👍🏻

Mega friendly service, which was unfortunately a bit understaffed and so we had to remember almost everything: beer, water, every side dish. The atmosphere is super cool, the toilets are clean and everything is really tastefully decorated in Western USA style. Unfortunately the food didn't convince us, the first ribeye was a rump steak and unfortunately cold. On the second attempt there was a delicious pepper sauce on it, but it wasn't ordered. The salad with walnuts and pomegranate seeds was ok, but without finesse. There was no bread. But you could definitely have ordered it. Side dishes apparently have to be ordered individually, so there was no herb butter or anything like that. with the steak. We probably had a bad day... but that's why we only gave it 4 stars. It was also a bit expensive.

Top, top, top 👍 👍 👍 I've rarely had such a tender, tasty ribeye steak. In addition, the bowl of spinach was extremely generously filled and also tasted excellent. The saloon is a guarantee for a great meal in a rustic atmosphere 🤗

Wir waren dort, um den Geburtstag meiner Schwester zu feiern, und das Personal überraschte uns mit einem Geburtstagsständchen und einem Dessert für sie.

Wir haben meinen Geburtstag gefeiert und waren vom Ambiente und Essen begeistert

Everyone loved the food besides one exception, with the Dry Aged Ribye steak being so thin and small could not even tell it was aged.

Can be described as excellent. If you want to come back, that's what counts for me. Tender meat and everything around it ☆

Service war sehr freundlich und sehr aufmerksam. Essen war sehr lecker, Steak wie bestellt Medium auf den Punkt und wurde im perfekten Abstand zum starter serviert.

Perfect evening with excellent food, friendly service and great ambience. Absolute recommendation

Überschaubar großes Restaurant Frischer Salat und Beilagen Fleisch auf Wunsch noch etwas angebraten (total lieb) Tolles zuvorkommendes Personal

Super tasty food, very nice service, price/performance ratio is also good, gladly again

We were there today, the food was very good, the service was also very good and I would love to come back