SUSHIdeluxe Chemnitz in Chemnitz

We've never been treated so badly by this place. We ordered at 5:30 PM for 6:30 PM, then received a call asking if we had cash because our debit card wasn't working. They said the food was ready, and it was around 6:30 PM at that point. We waited an hour, called again, and were told they don't deliver to our location and that we should try Lieferando. He said he'd check the list again. Then he hung up. That was it. It was 7:30 PM. So we left at 7:45 PM, thinking, "Okay, maybe no one will come, so we'll just pick it up." Well, halfway there, the driver called us. "Yes, the food's here... we should open the door." As expected, it was cold, some of the food was in bags, and everything was covered in sauce. We've decided not to order from this location again and will try a different sushi restaurant next time.

Ordered here for the very last time. The last two orders were about an hour late. And today we've reached a new low. At 6:09 PM, we called to ask why our order, which was supposed to arrive at 5:30 PM, hadn't arrived yet, or if the delivery driver was on their way. We were told to wait "a little longer" and that the food was on its way. Okay, fine. The food always tasted good, so these things happen. At 7:10 PM, we called again because it was now over 1.5 hours late and the driver had supposedly been out for an hour. From that moment on, we were passed from one employee to the next, and in the end, we told our story to three different employees. Apparently, our order was now lost and we could just place a new order. We have an order confirmation that included all the details, including the order status, which hadn't changed after "being freshly prepared." But the order is lost? When I called at 6:09 PM, she still hadn't left. Unfortunately, we have absolutely no understanding for this situation. Delays can happen, but not to this extent and certainly not without any notification from the delivery service. And then to act as if the order is lost. I'm sorry, as good as the food has been so far, the delivery situation makes up for it. I will never order from here again.

Delivery was delayed by one hour!!! Multiple phone calls...only empty promises!!! No cooperation from management!!!! Promised voucher not received!!!

I ordered through Lieferando this evening. It was supposed to be shipped at 6:00 PM and arrive at 7:00 PM. When did it arrive? 8:00 PM. After I explained the problem to the driver, he said there were too many orders and he was just the driver. When I opened the package, the avocado was already rotten and everything had fallen apart. The other box didn't contain any wasabi, let alone ginger. There was no sign of the breaded meat. All in all, a complete waste of money. I've had better.

I felt sick about the food, the sushi I ordered last night. It was old, dry, and nothing fresh in it. I've had bad experiences with non-delivery or long delays before, but now I definitely won't order from Sushi Deluxe again. I had planned to stop, but I kept ordering anyway. But now it's certain that yesterday's order was the last.

We ordered the food around 9:00 a.m. for delivery at 11:30 a.m. Unfortunately, the food still hadn't arrived by 12:15 p.m. After calling, they didn't show it. It was supposed to be prepared later. (Then the order suddenly arrived.) We then canceled the meal because our lunch break was over.

I ordered through Lieferando at 10:30 for 12:05. 12:35, after the app said "immediately with you," I received a call and was told it wouldn't be delivered because they were very busy.

I pre-ordered a bowl at 10:30 a.m. for 12:30 p.m. So, the delivery time was 12:30 p.m. It's now 1:15 p.m., my lunch break is over, and there's no food. I've called twice, but they just tell me the food is on its way... terrible. It's completely cold food, which can be prepared in a timely manner. If I can't keep the order, I have to contact the customer. And I would never complain about a 5-10 minute delay. But this delay is unacceptable!

I've ordered 35 times and picked up 5 times. Apart from one incorrect delivery, everything was great.

We ordered via Lieferando yesterday. It was a disaster. We waited over two hours for our food. The food arrived cold and tasted absolutely nothing. I had the crispy sushi, which was anything but crispy. It was a real shame about the food; unfortunately, it ended up in the trash. We called the restaurant and asked where the food was. All they told us was that there were a lot of orders and we should wait, not even an apology. So, to sum it up, we will never order from there again. It's a shame, actually. A few years ago, it was really good.

I've ordered twice already, and everything was great. Today, however, my order didn't arrive. I couldn't reach them by phone either. Now, two hours later, I get a message saying the order was successfully delivered, about 45 minutes after I placed it. I hope I get my money back. I'm totally disappointed.

Since we'd already had to wait a long time for a delivery, we were skeptical but wanted to give it a second chance. So we pre-ordered for 7:45 p.m. on Sunday for delivery. This was the time we were guaranteed online. When the food still hadn't arrived after 25 minutes, we called and were told it was the driver's fault. He then arrived around 8:30 p.m. and said he had only picked it up 10 minutes ago. He advised us to either forgo the on-time delivery on Sunday or, better yet, not order at all. He listened to our criticism but offered feedback, which was useless anyway. The food was good.

If we'd known it would be such a disaster, we would have left it at that. Our order arrived two hours late. When we called, no one answered. When our order finally arrived, we were absolutely disgusted. The avocado in the sushi wasn't fresh anymore, and the salmon didn't taste as good either (I think it was even frozen). I hope we don't get food poisoning. Buy the pre-packaged sushi from Rewe instead; it tastes a hundred times better!!! Some people should just let the sushi go, because what we had here was a complete disaster.

SUSHIdeluxe used to be good. Now parts of the order are being forgotten. Today we placed an order at 5:30 p.m. for 6:30 p.m. At 6:34 p.m., the order status was "completed." The driver finally arrived shortly before 8 p.m. The hot food was cold. Sushi rolls crumble at the slightest touch. Wasabi and ginger are no longer available in all boxes.

I placed an order more than two hours ago, but nothing has arrived and no one answers the phone

My order never arrived. I placed it around 9 p.m., and three hours later, the order was supposedly delivered, but there was nothing. No call from the driver, no ringing of the bell, and of course, no order. If you're overwhelmed with orders on Sunday evenings, then simply limit the order window. But this isn't acceptable. I would have accepted a delay of two to three hours, but not delivering at all and then lying is simply brazen.

Ordered another delivery yesterday and we were disappointed again. The salmon bowl was simply terrible. Upon opening the package, an unpleasant, rotten smell emanated, and the spinach leaves were already shriveled. This bowl now costs over €13, so you expect freshness. Luckily, we tolerated it, but we definitely won't order from there again. After contacting them by phone, we were offered a voucher worth the price of the bowl, but that doesn't solve the problem... The quality was already subpar with the last delivery, which was on a Sunday!

After the current greeting, the delivery guy apologized for the slightly delayed delivery. However, we had absolutely no problem with it. He was very friendly and his appearance was pleasant. Neither of these qualities is a given these days; I've had quite different experiences in this regard! Our order came to approximately €54, and I have to say the food was cleanly and neatly prepared and very appetizingly presented and packaged—you eat with your eyes, after all. I have to say, it wasn't just chic to look at, it was also incredibly delicious. This was my second order here, and I've found a new "sushi specialist." The price and performance are spot on, and I'm already looking forward to my next order. For anyone who loves sushi, this is my recommendation; 5 stars***** with a plus+. Best regards, Jörg 😃👍👍👍

The food was inedible and we wanted to return it, but they just sent us away (no goodwill whatsoever).

I've always enjoyed ordering here, but today I waited almost two hours for my food. There was no way I could reach anyone at the restaurant by phone. The sushi was rolled so carelessly that it practically fell apart just by looking at it. When I looked at the very brown avocado in the sushi, I'm glad I didn't have fish. Truly, it's a shame.

Nice selection of sushi and other dishes. The order arrived on time and tasted great.

Sorry, that was quick, but the taste has nothing to do with Tokyo or delicious spring rolls. The soup is almost tasteless. The seasoning for the spring rolls - a standard sweet and sour sauce. I can't judge sushi. The meal wasn't worth €40.

I've enjoyed ordering sushi here for a long time – the selection is good, delivery was initially reliable, and the taste was almost unbeatable. Unfortunately, this has changed noticeably recently. The quality of the food has noticeably declined: The rolls have become significantly smaller and some seem carelessly prepared. This is particularly noticeable given the increased prices – you simply get less for your money. Unfortunately, individual requests that you specify when ordering are almost never honored. This is disappointing, especially if you consciously want to avoid certain ingredients. Another increasingly frustrating point: Even if you select a specific time, you usually still have to wait 5-10 minutes for pickup. This makes the pre-order function almost superfluous. It's a shame, because the restaurant definitely had potential – but at the moment, I unfortunately see no reason to continue ordering from here regularly.

When I eat sushi, I've rarely been as disappointed as I was here. The service was terrible, no hello, no goodbye. The sushi was wrapped in a crab meat substitute (the cheapest of the cheap). What a shame! You'll find better options elsewhere. Not recommended!

We've been ordering from SushiDeluxe for years, but the last two orders were simply terrible. Once, the food we paid for didn't arrive, and we were compensated with a voucher that didn't even cover the cost of the meal. And today, there were neither chives on the Kamikaze rolls nor fried onions on the Mexican rolls, and the cream cheese on the cucumber creme makis didn't taste fresh anymore, as if it were past its best-before date. No longer recommended.

Simply bad. There's nothing more to say.

I picked up a rescue bag from Toogoodtogo. Some of the sushi was pretty bad.

The sushi was really not good. We booked a "save the sushi bag" on ToGoodToGo and were truly disappointed. The sushi was maybe okay, but the rice overpowered the ingredients, which you could barely taste. There was no attention to detail, especially for the price, which was far too high.

No German-speaking delivery drivers Reading instructions and pre-ordered times are foreign to them The food is undoubtedly excellent, but the delivery service is not recommended for pre-orders at a specific time

SushiDelux never fails to amaze with its quality and taste. Fresh ingredients, neat packaging, and attention to detail. Even if delivery is sometimes a little late, that just shows how many orders they receive – which speaks volumes about their popularity! And I'm definitely a fan. Personally tested – highly recommended!

I wholeheartedly advise you not to eat there. We ordered and had to wait an hour and a half. No one answered our call, and when it arrived, it was cold and actually not good. I had severe food poisoning and ended up at the doctor's office the day after eating it. So do yourself and your body a favor and don't eat there. As an "apology," we were given a voucher code that wasn't even redeemable. I wouldn't order anything else anyway, but if you want to stay healthy, order from somewhere else.

I had it delivered and paid with Apple Pay but it didn't arrive and I was hungry. I want my money back!!!!!

I ordered food for €50 and it just didn't arrive at all.

Absolute disappointment! The sushi arrived much later than stated on Lieferando, and the glass noodle salad contained uncooked or dried-out glass noodles. Absolutely disgusting. The sushi had no flavor, and the rice was mushy. Your quality has plummeted. We used to be very satisfied and enjoyed ordering from you, but after the last two orders, we won't be doing so again.

I picked up food today, and when I got home, the glass noodle dalat was (still) frozen. There's no need to advertise the freshness seal. The three-euro voucher to make up for it isn't going to do me any good either. And driving back wasn't an option either. What a shame.

Terribly bad. Fish smelled and was inedible. Never again.

My friend and I have ordered from there several times and had the food delivered to us. The quality of the food was always okay. Unfortunately, something was always missing from the majority of the orders. Once the food arrived more than an hour after the agreed delivery date, but otherwise it was always on time.

Ordered food at 7 p.m. Arrived at 10 p.m. Nobody answers the phone. Completely unacceptable. Never again!

Ordered an hour before closing time, at 8 p.m., it should arrive 35 minutes later. Tried to reach someone from 9 p.m. - unfortunately only voicemail or busy. Resigned after 5 calls and canceled the order with a message on the voicemail at 9:20 p.m. At PayPal we are now trying to get the 41 euros back. Fun fact: the sushi is apparently still being prepared at 10:20 p.m. It used to be good. Apparently not for a long time. Ordered from Dominos at 9:20 p.m. - pizzas were 19!!! Minutes later there. Thanks for the rescue. Of course, sushi takes longer, but if I can't get the food to people an hour later, I should take fewer orders or revise my concept.

I've been waiting for my order for 2 hours and I doubt anything will arrive...

I placed my order there the day before at 7:30 p.m. the next day... 2 out of 7 dishes were missing, which I can't understand because there is a list on the bag of everything that was ordered. To eat…. the spring rolls tasted like they were 2 days old, they were like leather…. Inedible! The sushi fell apart in the box…..just bad quality. The store didn't give me the impression that it was well-kept either... the display where the fish and chicken were was very dirty and the chicken was already dark and glassy. Very disappointing!

Food didn't come (again). It actually tastes okay if you get food at all. I have also had incorrect deliveries without replacement. I think it's really cheeky, I'm hungry and have been waiting for 2 hours without any feedback as to whether the food is still coming. Wanted to give it another chance, this was definitely the last order.

Unfortunately a very disappointing experience. We have been waiting for our order for over three hours and no one has been available by phone for 1.5 hours. I now assume that the food won't arrive at all. This has nothing to do with good service. If a restaurant can no longer handle orders, they should be canceled or not accepted at all. Now we're sitting at home without food - and €50 is gone. We used to order here often and were always satisfied. However, there was a missing dish from the last order. Nevertheless, we wanted to give the restaurant a second chance, but unfortunately it was wasted. We will look for another sushi supplier in the future.

I've ordered for pickup many times, but today was just subpar. Ordered at 6:15 p.m. also at 7:15 p.m. with the idea that Valentine's Day would definitely be busier... but still waited on site until 9 p.m. So 1 3/4 hours. And then the quality was so bad... fried sushi was barely fried, the tuna was probably bad, everything was soggy, some ingredients were missing (Tiger Deluxe Roll had either salmon or avocado on it but not both)... so that was just a waste of money.

I waited 2 hours for my food. After 1.5 hours it was already announced that it had been delivered. Unfortunately I never received anything. Nobody responded to my calls either. That was the first and last time.

Never had any problems ordering. Recently the fish has either been completely dried out or extremely mushy. Just like the rest. It tastes very stale, probably because it's from a few days ago instead of fresh. Really disgusting, could throw everything away.

They can do sushi, burgers are only half eaten and don't count at all because instead of 14 things ordered, only 12 arrived.

I ordered food at 6:53 p.m., Lieferando said it should be delivered at 7:35 p.m., when it still wasn't there at 8:10 p.m. we decided to call. Apparently the order was left outside or something, no plan. The delivery arrived after the store closed at 9 p.m. and was completely cold. So guys if you are hungry forget to order it there!! (One star was already too many)

So the delivery times don't match at all. I ordered my food today at 7 p.m. and paid online. The delivery was supposed to arrive at 7:35 p.m., I'm still waiting and it's 8:38 p.m. Now the Lieferando app says the order has been delivered, no one has rung the bell, called or anything like that. That doesn't work at all. Will definitely not order there again and would like compensation.

Have just ordered. The last few times everything was great. Today unfortunately a sushi box was missing, very disappointed.

Friends, you have deteriorated underground. The sushi is inedible and rancid. It's a shame, I've always enjoyed ordering from you. But if the sauces on the sushi look like ejaculate, the fish has changed color and the rest is falling apart, that's an imposition. Even the vegetarian sushi was inedible. I had to throw away half of the last order. The development is really a shame.

Very friendly and highly professional team. Thank you absolutely delicious, we'll be back.

The taste was ok, but the service wasn't good at all, the food was ordered and the food was supposed to be delivered after 35 minutes even though no one had delivered anything, when asked on the phone they first acted stupid, only when they asked more energetically did they say the driver was already "on the way", also a lie. From the time of the phone call to the delivery we waited another hour, a total of over 1.5 hours. Never again. That makes you feel like you're being taken for a ride. Caution!

Very awesome sushi. Always tastes good and is made fresh. But unfortunately waiting times are getting longer and longer. When you pick it up, you wait almost 20 minutes.

Ordered food and was canceled by the store after 12 minutes. So far ok, I would have gotten my money back after more than a month. Unfortunately, there was no response from the store in Chemnitz, despite two attempts on my part to contact me. Instead, only a lady from customer management for Germany has apologized to me so far. I will never order from this store again. You can get there quickly with vouchers, but you apparently have massive money problems, otherwise I can't explain such actions.

It has now become a complete disaster. We always order to be picked up... We've had to wait for several weeks (up to 30 minutes) because the food isn't ready. Although we usually order 1-2 hours in advance. Something was missing again today, there were 3 items (worth €25). In one case it was even too little. That was the last straw... It's pointless to clarify anything over the phone. Unfortunately, the taste of many things has also deteriorated. We definitely can't recommend it more.

The sushi is good. Great rice/fish/vegetable ratio. Packaging is great. The drink was nice and cold. The only thing is that the delivery time isn't right and there were no updates, which is a shame and I'm a little annoyed even now that I'm eating the delicious sushi. ----- The delivery time was given as 5:10-5:30 p.m. and was there at 6:08 p.m. - I asked for an update twice. No answer. Overall, I don't think the delivery time is that much of a problem if it were clearly communicated.

Nothing going on and 3 people work like 1. After we ordered shortly before 5 p.m. for 5:15 p.m. (for 4 things) we received our bag at 5:30 p.m. One dish was completely forgotten, so the whole program was repeated. The food was finally ready at 5:45 p.m. One was cutting and ate half of it himself in the meantime, super tasty, I always wanted strangers' spit in/on my food, hygiene is different. Started weak and slowed down a lot. never again!

Food never arrived. 4 hours waiting time. No one available by phone. Absolute bullshit. HANDS OFF !!!!

Ordered at 6 p.m., still nothing there (8:30 p.m.) when you call, no one answers. Never experienced it before. Pointless

Absolute impudence! After 12 calls, someone finally answered. Then they say they don't have a driver and the food hasn't been prepared... Sorry, but then I don't offer the service. We have now waited for over 2 hours in vain... the hunger has passed... no apology, no response, no compensation, just sad! Avoid this store! Terrible and never again!

The delivery times are an absolute disgrace, we've been waiting for over three quarters of an hour and the food still hasn't arrived. And no one can be reached by phone!

Ordered food at 11:55 and the delivery time was 12:25. After more than two hours of waiting, it was finally canceled at 2:30 p.m. No one available by phone. Four hungry people won't order anything here.

We ordered online at 3:37 p.m. After about an hour of nothing happening, when we tried to log in again we were informed that our address could no longer be delivered. We honestly have more than 13!!! Tried to call the restaurant, either no one answered or it went to voicemail. Paypal itself then recommended that we contact Sushifreunde as a contact point because they belong to the same owner. At least someone finally answered the phone there, but of course the poor man couldn't help us... it was just a very desperate attempt to achieve something on our part. We then gave up completely because, even after repeated calls, no one answered the phone. Requested a cancellation with Paypal and ordered dinner elsewhere, which we are now waiting for. But about 10 minutes ago, around 6:20 p.m., our doorbell rang and we really couldn't believe it. Not long after we submitted the cancellation, a supplier arrived with our actual order. Too late unfortunately, of course we cannot accept it if the payment process has been cancelled. I feel incredibly sorry for the supplier, especially since I would have liked to have accepted the sushi. But it's just not clear that you don't communicate properly with customers! If they had called us back and told us that it would take a little longer, we would have understood and waited/not asked for the cancellation! But it just doesn't work like that!!

The food is delicious, but I ordered food for 12:15, at 11, mind you, and stopped waiting at 1:15 p.m. Food hasn't arrived yet. Even after calling several times, there is no answer. not recommended!

Unfortunately we didn't receive the order and it was sent to another address. Despite us trying to call several times, the line was always busy!!😡

We're still waiting for the food we've already paid for, the restaurant is now closed, we ordered 1 hour and 40 minutes ago... Not the first time we've had problems but definitely the last time we'll order here just bottomless P.S. After a complaint about Lieferando, we were called and told off that there weren't enough drivers and we're now sitting there without dinner 👍 absolute impudence never again

Ordering via delivery is not recommended. The confirmation email states that the food will be there in 35 minutes. After asking several times, we were repeatedly told that the driver would be there soon. After two hours I canceled the order. If the 35 minutes cannot be met, you should point out longer waiting times when ordering. The customers would then at least be informed and could still decide whether to accept the waiting period. But it's an unnecessary delay and only achieves one thing: stay away!

I haven't ordered here for a long time because the delivery time is not possible. If you order online it says (always) that the food would be there in 35 minutes. It never was. I also waited 2.5 hours for the food. A pre-order for a later delivery also didn't arrive on time, but almost an hour later. Anyway, today I thought I'd try again, maybe they've worked on the problem. But no, after 1.5 hours still no Essan. Just state on your site in advance that you have to wait an average of 2 hours. Then you either accept it or leave it. But if 35 minutes are specified, you just feel ripped off, sorry. I won't order here again.

I received a card with voucher codes. However, these cannot be redeemed. I then called to solve my problem. A completely overwhelmed employee who couldn't be understood couldn't help me either. I should call again later. His work colleague, who has the same language barrier, can't do anything either. “You can’t redeem a code over the phone” was his statement. But that doesn't help me. "The boss isn't here." That doesn't help me either. So now I'm ordering somewhere else. That helps me.

Ordered food for 5:15pm the day before and then I arrived and it wasn't ready. Then had to wait 45 minutes. Staff were alone, so management needs to organize themselves better.

We ordered ramen with chicken. beetroot, peppers, carrots and ready-made chicken meat balls with noodles. The whole thing was seasoned with a broth that only looked brown but tasted of nothing. The chicken pieces that were specially ordered also turn out to be ready-made balls. In terms of taste, they are rather lower limit. that no health department has shut down the shop here because “dirty” is still harmless here...

I have been a regular customer for over a year and have always picked up in person. If you buy it locally it's good, but if you choose delivery it's a disaster. The order should be delivered at 5:15 p.m. At 5:48 p.m. the message came that it had been delivered and no one was there. When I called at 6pm I heard that the driver would be there in 20 minutes :) The food came but it was flat cold and tasted completely different, or rather it didn't taste at all, I think it's time To find another sushi place

Everything is great. I recommend it to those looking for cleanliness, taste and hygiene.

So far we have enjoyed ordering from SushiDeluxe Chemnitz, but the last 2 orders were simply bottom drawer. For both orders we waited about 2 hours for the food. Today (a Thursday outside holidays and/or public holidays) we ordered a special time. The delivery time was 15-40 minutes, we ordered online at 4:45 p.m. for an arrival time of 5:45 p.m. Shouldn't be a problem given the stated delivery time. For a total of €70 (!!!) we received our food shortly before 7 p.m., over an hour late. After waiting for over half an hour, we tried to call 4 times in vain, but only the voicemail was answered. We also did not receive any information from the delivery service. The cold sushi was lukewarm from the warm food and the actually warm food was also only lukewarm, rather cold. The fresh taste was gone, so I can't even judge whether the food was freshly made or had been sitting there all day. The sushi rolls fell apart one by one and were not rolled properly. It was therefore not possible to eat properly. According to the driver, we would probably receive a €3 voucher as “compensation”, but so far nothing has come and nothing has been added to the invoice. Although I find 3€ on an order of 70€ and such a delay really very cheeky and we can only redeem the 3€ next time. As a reminder, the delivery costs (which you also pay at €70) cost €2.50 alone. In the future we will probably have to look for a new sushi supplier, because I think spending my money here would be a waste.

I ordered online and it didn't arrive. When you call no one answers so not recommended.

Ordered food at 6 p.m. Delivery should take place around 6:30 p.m. 7pm marked as completed in the order status. Unfortunately there was no food, not even at 8 p.m. No one available on the phone or via email. Will repeat my money. NEVER AGAIN!!!

I've already ordered there a few times and I have to say it's gone down a lot. The last time I ordered was in June and one dish (which I had ordered) was swapped with another dish (which I had not ordered) and the delivery time was approx. 2 hours 30 minutes, so I called them to ask how we did it Since I had paid for it and got something that I didn't like, the gentleman on the phone said that I would be sent a €10 voucher by SMS. Today I ordered again and wanted to redeem the voucher and instead of €10 it only had €3 on it! My order arrived about an hour later and a dish was missing (it was exactly the same dish that was swapped last time) so I called again and was told I would get a voucher. But I refused and wanted to have my food delivered later, that was now 1 hour 30 minutes ago and there is still no one there and when I call no one answers! Outrageous That was the last time

Food is usually not bad if you get it. Ordered at 6:45 p.m. on a Wednesday and didn't receive anything until 8:45 p.m. Calling several times only succeeded in hearing the mailbox voice. Definitely never again! The last two orders already had delivery times beyond 1.5 hours.

We ordered 3 dishes. One box, 8 maki, 8 fried. We ordered around 4 p.m., delivery was scheduled for 6:15 p.m. When there was nothing there at 6:30 p.m., I wanted to call. 4 times in vain, once the line was busy. Tried to contact Liferando but didn't work. When it was 7:30 p.m., I was about to write an email to customer service when the doorbell rang. The delivery person was nice, but we were slightly annoyed. The food itself was okay, I've eaten better. To be honest, after all of this we didn't have too much confidence that the fish and avocado were particularly fresh. I cannot recommend this restaurant.

Can chicken skewers be served as suchi?

The food arrived on time and I was very excited. Unfortunately, the joy didn't last long. Sushi Deluxe has everything wrong that could be done wrong. The rice was mushy and watery, so the rolls were more like small piles. The crispy rolls were fried so quickly that the crust was still far too light. Overall, the roll and the sauce that came with it were not tasty. The avocado on a tempura roll was unripe. The fried chicken was hard and overcooked. The breading, on the other hand, had become soft again due to the rice being too moist. The miso soup was too sour and cold.

Super tasty sushi. When we are in C we will definitely come back!!!!!

Unfortunately there were a lot of bones in the fish... the sauce was missing and any requests were not taken into account...

Never had a problem before, but today I ordered vegan sushi and found tuna and caviar (?) on it. This suggests that the work surface is not being cleaned. Furthermore, we waited 1 1/2 hours for our sushi and it was weirdly warm when it arrived. Probably won't order there again.

Food received after 3 hours! When asked, rudely brushed off! We are talking about raw fish if the cold chain is interrupted for more than 30 minutes, the goods must be disposed of! Especially when the outside temperature is 30°, products don't stay fresh *(probably pre-made from the day before and kept cool) Warm products stay cold Clear case for the health department *Attention health risky ⚠️

Had ordered. After the last 3 deliveries nothing arrived after 2 hours, today something arrived after 3 hours.. soy sauce was missing.. what a shame.. but 3 hours? Without any notification that it will take longer... I definitely won't order again... For 30€ I found the food more than just dissatisfied this time... Not fresh. The fish has had better days too.. 🤢 There was hair in the extra rice, not mine! ☠️ The box that was apparently there as a “compensation” was unfortunately spoiled and I couldn’t eat it anyway due to allergies (tomato & avocado).

We have always been very satisfied and have ordered often and happily, but today was the bottom line! Unfortunately I can only agree with the reviews. Ordered, food should be with us in 35 minutes. After an hour, without food, we called and were put off... It would be busy and we should be patient for another 25 minutes and only pay €10 for everything. (Statement from the boss!!!!) Of course, the food didn't come on time again, but it arrived on time after the store closed, which confirmed my fears. The sushi was definitely not fresh. Unfortunately, just warming it up or refrigerating it isn't enough. And of course no one at the door knew it was only €10, not even the boss on the phone and put us off with vouchers that were supposed to be issued to us. I just felt sorry for the delivery service because it was the least responsible... And no, we will never order again and will not recommend anyone. A pity. Started strong and slowed down a lot...

Ordered today, unfortunately the food didn't convince us - a lot of sticky rice and the fish doesn't taste like anything 😕

We always really enjoy ordering there, but yesterday it really wasn't great. I ordered for 8:15 p.m. At 8:55 p.m. the food still wasn't there. My phone number is always included when ordering, so you could have just called. Then I called myself. Then I was informed that there was a lot of stress at the moment. I understand that kind of thing too, but then you shouldn't state in the order status that my food was on its way to me at 8:08 p.m. This time our Mexican roll was also completely carelessly made. I hope it was an exceptional case. Otherwise the food was, as always, very tasty.

I ordered sushi and no rice. Quality has deteriorated significantly! No chopsticks, wasabi etc. included which is actually standard! Food delivered cold with far too long of a wait. Telephone contact is difficult to understand because I don't speak German. Failed

The most delicious sushi in Chemnitz❤️

Unfortunately, sushi was underground and most of it ended up in the trash. Fish watery, rice sour and overall everything bland. Never again & stay away!

We ordered via Lieferando... The food was supposed to arrive at 8:30 p.m. and after 1 1/2 hours of waiting, after asking independently by telephone, we were told in very, very bad and incomprehensible German that the food was ready to be picked up in the store... Although confirmation was sent to Lieferando 1 1/2 hours ago that the food was in delivery...

Unfortunately, the quality of the sushi depends heavily on the maker. We had days when the sushi was a 10 out of 10. Left nothing to be desired. On other days (e.g. today) it wasn't sushi rolls, but sushi rice rolls. Feels like just rice with no content. Poorly prepared, carelessly designed & unfortunately far from high quality sushi. Furthermore, they were also counted incorrectly. Unfortunately there weren't a few too many, but a few too few. Unfortunately we only noticed this on the way home. All in all... no clear recommendation. You have to have a good day. Rather average sushi. I can think of a few places in Chemnitz that are on a higher level.

I order here very often and am always very satisfied. The food always comes sooner than expected, always fresh and delicious.

Never received our delivery and couldn't be reached by phone. Stay away from this restaurant. Update: After replying by phone, we were promised a voucher - not received even 5 days later, despite multiple inquiries!!

Was there today for the first time in a long time, was pleasantly surprised, very modern, food was extremely tasty, very large portion for excessive frog too, so I can recommend it to many people, especially my very special friends, who received compliments from other customers and from the employees overly motivated as if it were their own shop

Always fresh sushi and a super nice team 😊 always happy.

Ordered through uber eats and says it will arrive in 20-40 minutes. Canceled after 1 hour and 40 minutes. The driver is supposed to be on the road (for an hour) kidding someone else, Chemnitz is not Munich. Especially on a Sunday.