Sushi Yana Neukölln in Berlin

Institution. Sushi is always great, delivery too. Prices reasonable. If you order directly via the website, there are often nice vouchers (€8 for orders of €20 or more today), so it's worth it. Based on experience with other suppliers, I can still say that you shouldn't order somewhere else because of 1 or 2€, you'd rather have it on time and fresh, especially with sushi ;) So good people, hence good criticism

No, it's not just that I like the food there! It's also the people who draw my friends and me there. The heroes in the kitchen are so motivated and work damn hard... (you have insight), the girls are so patient with the customers and are always polite and respectful! And the boss is often in the store and always has a smile on his face. Thanks to the whole Yana team! You are great! ❤️

Everything was delicious and the service was great.

Food used to be better. Instead they just became more expensive. Noodles with vegetables are basically noodles with a couple of carrot stripes and 5 pieces of spring onion. That shouldn’t be allowed to call noodles with vegetables.

I ordered sushi and gyoza around 23:30 and everything was delicious

The food is very tasty. But it always takes at least an hour for the food to arrive. The drivers are very incompetent and the telephone operator cannot help. Despite several calls. Very bad service. No accommodating.

I have been to many "Sushi Yanaha" but this is now my favorite place of all, the staff is very friendly and kind, cook very good, ordered fried rice with chicken, a friend took fried sushi, portions are large, and prices are quite low. I would also like to add about cleanliness, very tidy, nice to sit. I will come back here again ! the receptionist girl is gold

Someone orders food and comes after 2 hours! After 2 hours they can eat it themselves😅🤣😂. Not normal really!

Ordered sushi menu + beef chop suey: sushi lukewarm and of a strange taste… left standing. Chip Suey: A handful of vegetables + beef drowned in a tasteless brown mess. No recommendation.

I ordered a dish here today. I order this dish regularly at another branch and have always been satisfied. Today I was visiting Neukölln and ordered the same dish - unfortunately a bitter disappointment. The bowl was about 50% smaller than usual, the vegetables were burnt, and on top of that I had to pay even more than usual. You get the feeling that this branch is saving and skimping on every corner - at the expense of quality and customer satisfaction. Absolutely unacceptable - there shouldn't be such a difference in quality within a chain!

The best sushi shop in Neukölln. Service very friendly. Everything is great. Gladly again at any time

Ordered sushi yesterday. All three of us had some severe stomach problems later in the evening. It's definitely not always the case, but it still wasn't nice.

Ordered 2 sushi menus, received the wrong menus. (delivery time 45 min) Called and asked us to take a photo of the wrong menus with a receipt and send the picture - taken - then we were told the correct menus should be delivered and we should give the wrong menus back to the driver. Another 45 minutes later I ask the driver what he wants to do with the old, incorrect menus. He calls his boss, I talk to the boss, he tells me he still wants to sell them... I tell him you have to throw them away, maybe I touched them or spit on them or something, he doesn't know me... Apart from that: Fish is a fresh hygiene product and quickly becomes harmful to health; was driven through the city, stood around with me, was taken away again and then sold to someone else - TOP Maybe your food was already with another customer and he touched it first or something like that. Lost customers for years!

I ordered food an hour ago and it just wasn't good... raw vegetable pieces, a roasted duck with no taste, GYOZA with chicken: No, they came vegetarian! A big portion! And all without sauce!

We ordered there for the first time yesterday, we were super happy with all of them 👍🏻 fresh vegetables 🥒

Very good and fresh food, friendly service

i can't say anything about the place, bc i only order from wolt, but i flavour is incredible!

When I’m alone, I always order the fried roll, 6*chicken, 6*salmon, 6*prawn, to take away. I really like the sauce that comes with. The rice is chewy, like Japanese style. I like this set.

eat great if it were to arrive completely. Every time at least one thing is missing... it really can't be that difficult

Tastes good and you can pay in cash.

Nette Bedienungen, gute Preise, leckere Gerichte

We ordered via Uber Eats: After an hour the (Uber) driver called, it turned out that he went to the wrong address, they (allegedly) gave him the wrong address. He urged us to send him the correct address via WhatsApp, which we ended up doing so we could get our food. After making several phone calls, he said he had other customers he needed to deliver to and he would be there in 20 minutes. After half an hour we called and we were pushed away, after a while the message that the order had been canceled. We called the restaurant saying we had been waiting for our order for 2 hours. Instead of apologizing for the inconvenience, they tried to shift the blame onto the driver by saying they had given him the correct address. He returned the order and was sent off again by another driver. It's a shame that they didn't let you know again, instead you have to make a phone call afterwards. The driver was supposed to be there in 7-10 minutes, he was only there after 20 minutes. I also had to ask whether the food had at least been warmed up again. You even had to ask your colleague about that?!? Had the feeling of ZERO customer service...which I find very unfortunate. The food was cold and so-so. But we won't be ordering there again... In the end we just felt lied to. We don't care what the problem was, but the customer shouldn't have to iron out the mistakes themselves for cold food.

The food was really old, the carrots were black, it was ice cold when I bit into an ice cream for you. I called and no one answered. I would like to have my money refunded.

“Great restaurant with delicious food and friendly service! The atmosphere is pleasant and the dishes are fresh and excellently prepared. Absolutely recommended!”

Was there for the first time yesterday and ate Asian (rice with crispy chicken) again after more than 10 years. It was an absolute taste experience. Definitely coming by more often. Food arrived quickly, although the price is a bit high but the abundance does justice to it. Ambience very warm and wintry. I really liked it.

I ordered a bowl and found an entire tissue in the middle of it. I've never experienced anything like that. I've completely lost my appetite. The food is now in the trash and there will be no further orders. The money was refunded to me but a small apology in the form of a voucher or something else was rejected.

My visit to Sushi Yana was the last 4 times unfortunately anything but satisfactory. The chicken wasn't cooked through and the crispy chicken tasted like rubber!! This was simply disgusting and completely ruined my appetite. I often order from Sushi yana but 4 chances are enough..

You have steadily declined in quality over the years, like all Yana branches, but this time it was consistently bad - unfortunately I wouldn't order again, it's a shame

The chicken tastes totally like dishwashing liquid and the noodles are dry. But the spring rolls are the icing on the cake...they taste like fish and are barely filled. They taste more like rolls from the supermarket cooler...what a shame

A disaster, my food never arrived, the money was taken from my card, when I called on the phone the call was dropped...,

If you bring fewer things than you ordered and paid for, then when you contact them you will simply be hung up on. Never again

Very fast delivery. Menus are very tasty in my opinion. Suppliers very friendly.

Ordered. But didn't get it. Never again.

Food is pretty alright but the fact that they tried to scam me & to then even have the audacity to become mad & rude is just insane & unacceptable. Avoid for your own peace except if you're looking for fights

Nowadays a regular delivery time of 70 minutes with a 2.3km journey. Too bad.

I've ordered there several times - each time the delivery came quickly and the food was very tasty. I can't say anything about the atmosphere because I've never been to the store. Will definitely order there again.

We almost exclusively order our sushi here and have never been disappointed. The delivery is quick and the food is delicious!🤤😁

Unfortunately no sauces were provided although I wrote down please add Siraca and soy (pasta with baked chicken). Food not edible, unfortunately very dry. Delivery was quick!

Super fast shipping and everything always arrives hot and fresh. Keep it up. Just a request, keep the food straight or my meat will be soaked instead of crispy chicken! Thanks

Very good red curry and fast delivery

The only downside is that they don't deliver to my address

Order on Lieferando. Ive done it 20 times from this location. Last three were worse and worse quality, until the last one tasted like cleaning product. Threw it all away.

Was delicious Nice service except that I had to go to them for it. Fair prices! — Conclusion the next day I had extreme flatulence

I can't judge the ambience because I always have it delivered. The food is always delicious and the drivers are very friendly. Consistently good quality! Highly recommended

Good price-performance ratio, loving food presentation, very tasty and fresh. The delivery service is also very good.

I bought Susi, they put mayonnaise in the package there was no soy, wasabi, ingver. I bought a plate of fried duck with peanuts, there were no peanuts and spoiled mushrooms in it.

sad. Just avoid!!! terribly bad food.

Orders delivered have always been complete, tasty and really good! If I feel like Asian food then it's from here... the competition just can't really keep up!!

So service is really a disaster, I really thought about calling the table and then ordering so that the waitress would finally come. No idea about service, really! Also answered questions really stupidly. I would have preferred to give minus stars for the service! But the food is delicious.

We ordered here almost every week. Today the chicken when ordered was bad. The meat was dark and tough. We called to complain, but the rude employee on the phone didn't believe us and wanted us to dig the sushi out of the trash. I think the lady needs training on how to deal with customers.

That's just sickening. Food is just cold. Sometimes the things you ordered don't come. And sometimes the soy sauce is really salty

You can always rely on Sushi Yana! Always tasty, hot and fast delivery. After two orders from other providers were canceled that same evening, I finally got something to eat here.

2 for 1 action still only got 1

Super tasty, in contrast to the other Sushi Yana branches. The employees have always been friendly and patient. Extra wished no problem, it is always beautifully presented. The only negative is the heat and stuffy air in the store itself.

Esswn was good service more than bad and in a bad mood!!!

I ordered there once by chance because my favorite sushi restaurant was already closed... that was the best coincidence that could have happened to me since the day I only order here, the food is super tasty, everyone is very friendly, I can only recommend it if you You definitely want to eat good sushi here! 🫶🏻

I ordered on June 30th and didn't receive my order. Both on the day of the order and on the following days, my concerns were not taken seriously on the phone. Each time I was told that my concerns would be forwarded to the “boss”, but I never received any feedback. I literally had to chase my money. A repayment has not yet been made. Never again.

Delivered very quickly and friendly. The Poke Bowls are currently the best there is. The sushi well done. Delicious and fresh. Gladly again.

The bowls are amazing, the starters and sushi menus are delicious and so freshly prepared. I just didn't like the curry dishes and the fried noodles.

I wouldn’t necessarily order sushi from here based on the other reviews, but sometimes they have some great deals on Wolt if you’re looking for affordable Poke bowls. Like that they’re definitely worth the price, though I would order an extra portion of ginger or sauce to compliment them as they are heavy on the rice.

I visit your restaurant regularly as I have always been very satisfied with the food and service. But unfortunately I have to inform you that my last visit on July 27th was very disappointing. As usual, the food was extremely tasty, but the service was a complete disaster. The two employees were extremely unfriendly and forgot half of our order. My food wasn't served until my family was already finished. Furthermore, the employee was unable to clean the table properly, which is simply unacceptable for a restaurant of this quality. Unfortunately, if the service is bad, you quickly lose the desire to come back.

We were just there to eat something there, the little waitress or whatever she is, deliberately ignored us! She served the guy who came after us first.And didn't pay any attention to us the whole time.All the tables were dirty and not tidy.It's not possible.You've definitely lost a regular customer.We're not always there, but we order regularly home or to work. From now on never again!!

Unfortunately, requests are no longer taken into account, even though you write it down in the online order. Like again today, unfortunately. - If I don't want fried onions on my dishes or if I don't want wasabi & ginger with sushi, then it's there. I see it's not being read. Things used to be different. If that changes again that would be great customer service. Since I always only order online, I can't rate the service and ambience.

You didn't like it at all, an Arab woman working there, she doesn't take care of the customers well and it smells like chemicals inside.

Very bad food and delivery about 85 minutes.

Great service and delicious food

Great team sushi very tasty everything wonderful. The shop was very clean and smelled really pleasant. !!! Thank you

I can't say anything about the ambience since I've only ever ordered online, but the sushi is always perfect and is always delivered very quickly and the discount offers are always tempting. :)

Food is delicious. Delivery up to 70 minutes depending on the day.

Waited an unbelievable 2 hours despite calling twice. Food was cold and the meat had a rubbery consistency. Plus the vegetables weren't even cooked through.

I ordered 5 wonton soups for my small children and chop suey with chicken. and then I saw cauliflower with mold.. in all 5 wonton soups and chop suey.. (don't tell me there is no mold, see photos). I paid over 30 euros for it

Very tasty and so friendly staff 🥺

These sushi were really tasty, thank you. I ordered Single Menu 1 and I really enjoyed it.

I had noodle with chicken, it was mediocre but nothing to compare with the sweet-and-sour chicken, that was one of the most disgusting things I have ever had in my life. I throw it away.

If you're looking for a place with lovely staff who deliver great food for a good price, you've definitely come to the right place. I've eaten sushi so many times but it tastes incredibly delicious here

Ordering sushi from Sushi Yana at least once a week for over 2 years! Always very fresh and delicious 😋

The food is just really bad. I ordered fried rice with vegetables and got plain white rice with vegetables in an oily, striking neon yellow sauce that really just tasted like nothing other than oil. I also had a red curry, which was also simply poorly prepared, it has nothing to do with Asian food.

simply bomb, delicious, super fast. 👍😍👍😍👍

First of all, totally likeable and sweet service person (light hair, pretty lady, compliment - no come on 😅 I'm also female) Well, unfortunately the surrounding area isn't a bit nice to look at. Sat outside - very loud, too close together and not very inviting. Things looked better inside. However... the toilet 🚽 (dear staff, should be checked more often) is a terrible sight. The employees can't do anything about it, but the toilet is the business card of a restaurant. The food was okeeeee. But that's a matter of taste, I don't want to say anything more about it.

Absolutely amazing food!! It arrived quickly, warm and the eye ate it ❤️ Thank you

This is literally the worst food and food delivery experience in my whole ducking life!!!!!

At first I had my concerns when I read the reviews, but where I was there, everything was great. Food was great, delicious, ambience was very good and very friendly staff, especially the employee at the counter and cash register.

I ordered via UberEats and the sushi was absolutely amazing. The salmon and shrimp in my rolls were massively overcooked, the fried sushi just tasted sticky and fell apart completely every time I touched it... the chicken was also more than inadequate. The only good thing about my order was the price... but that's probably irrelevant if the food doesn't taste good.

Evaluation: I had a very disappointing experience at the Sushi Yana branch on Flughafenstrasse. Despite my request to swap the chicken yana rolls for a vegetarian option and swap the shrimp for tuna, the staff was unwilling to adjust my menu. Unfortunately, the lack of customer service and inflexibility had a very negative impact on my visit. In the future, I will prefer other sushi restaurants that are willing to respond to customer requests.

Fresh and delicious sushi, fast delivery, what more could you want. Always my pleasure :)

Don't understand the bad reviews here. Prices are great and the food is pretty good too. Nothing special, but it's good to eat. Delivery always takes between half an hour and an hour

Delicious 😋 Everything very clean

Sufficient staff was nice on tt too

Meat totally bad! After calling, he wanted the food back, then offered a 50 percent discount. Then the driver suddenly came and only got €11 back. Bad shop, bad sushi. Never again!!!!!!!!!!!!!

Food arrived cold Sushi rice dry, Soup quite okay

Order Sushi Schreiber expressly what you should pay attention to. It's ignored when you call, you're rejected, I'm sorry, and the staff are friendly. I don't think the food is cleaned very disappointed.

Under no circumstances order there. I've never had such terrible service. They hung up on me and didn't answer after something was wrong with an order. Just kidding

BEWARE OF FOOD POISONING AND POOR CUSTOMER SERVICE! I ordered dinner and something extra for lunch the next day on April 14, 2024. Sushi Yana was the only thing I ate that day and a few hours after I was violently ill for the rest of the night- I was unable to even keep down water until 11am the next morning. I had ordered a bowl for my lunch the next day too, that I had to throw out because I had no idea what ingredients had been tainted. I reported the food poisoning to Lieferando (the delivery company I ordered through), and asked for a refund, which, given how sick I was, I think that’s fair. Lieferando tried to contact the restaurant with no response. After a WEEK of trying to get in touch, the restaurant finally responded that they would not refund my money for the order. There wasn’t even an apology for making me sick! I spent quite a bit of money on this order and had to waste half because it gave me food poisoning. I think it is only fair to be refunded, considering how extremely sick I was. I will never EVER eat anything from here again and you should consider finding a different restaurant too. Clearly they do not care about their customers.

I had a fantastic dining experience at Sushi Yana. The atmosphere was inviting and the food was deliciously prepared with fresh ingredients. The service was friendly and attentive. I was particularly impressed by the variety of Asian dishes on the menu. I can fully recommend this restaurant and am already looking forward to my next visit

Not the first time I ate there. Always super nice service and very good quality.

I had ordered the food, it came 50 minutes later than planned, it was still cold, the driver or delivery person was incredibly disrespectful, only the taste was ok and the nice lady I spoke to on the phone twice was friendly, the rest for the ton

I ordered there and unfortunately I only saw the reviews afterwards and unfortunately they were 100% correct. The food was cold, it looked like rubber and tasted like it too. The worst sushi I have ever eaten...

Excellent store! Don't understand people's negative attitude. The food was great, very clean and, above all, delicious! Gladly again and again Greetings Angie

Although Lieferando predicted delivery in 45 minutes, it took 1.5 hours. We ordered 3 different sushi €42, chicken skewers €5 and noodle pan €8. A 4.8 rating on Lieferando is completely incomprehensible. 3.3 here on Google is more appropriate, unfortunately I didn't look on Google before ordering, but only when I was looking for the phone number to call the restaurant after 1h20 and ask about delivery. Unfortunately everything was very disappointing in terms of taste. Seldom eaten so badly for €55. Price/performance ratio is very bad here. In any case, we will never order here again.

I ordered here yesterday through Liferando, I'll never do it again! You really have to be afraid. The delivery person was rude and on top of that he doesn't accept change??? no copper coins??? what's that supposed to mean? But that's not even the worst thing, after I had to go get the money because he didn't have any money, and I paid and had my food and was back in the apartment, the doorbell starts ringing. A very aggressive ringing for 5 minutes, constantly non-stop. I got really scared and tried to communicate with him over the intercom, which worked perfectly. He just said: should I keep ringing. Such behavior is unacceptable. What's the point, I couldn't enjoy my food at all! I don't pay €30 for food and then something like that!!!!!!????? Maybe you shouldn't hire just anyone!