Subway in Marburg

So, Subway was recently renovated. We were craving it and ended up with a huge, cheeky surprise! Sorry in advance, but two long sandwiches as a meal with cookies and drinks totaled almost 35 euros... That was definitely my last time at Subway. What do you think you are?! It doesn't compare to the good sandwiches from before. We were disappointed; it doesn't taste the same anymore. Subway is dead for us. I'd rather go for a schnitzel with a side dish for much cheaper. 🤣

After the renovation, I would say the store is definitely worth visiting again. The food tastes great. Ordering is also much easier via the terminals. Food is also prepared much quicker and works without any problems. Definitely worth a visit again.

Top Subway, top employees, but the new prices since the renovation are just outrageous... I will now prefer other locations because they are much cheaper than here.

Ladies and Gentlemen on March 4th I visited your branch and ordered a dish with a small adjustment: less meat, more pickles - also for an additional charge. Unfortunately, my request was immediately denied without any explanation being given. Shortly afterwards, however, I observed that other customers with similar “special requests” had their requests fulfilled without any problems. This unequal treatment seemed arbitrary and unfair to me. I expect your company to provide equal and customer-friendly service for all guests. Therefore, I would like to ask for a statement as to why my wish was rejected while others were granted it. Treating people differently because of their cultural backgrounds is the last thing.

Hello. You have nice employees. The food has always been good. ... BUT ... I don't like the new, anonymous ordering process via display at all. I can handle the technology without any problems, but the ambience degenerates into a culinary-dystopian nightmare a la RoboCop 1987. You don't see any food anymore. You don't even ask in between what this or that sauce tastes like. The employees hardly talk anymore, the customers sit quietly in the corner. What's the point of all this? Does this leave a few euros more in your till at the end of the month? Sorry, I'd rather go to a simple kebab shop in the future. At some point the digital madness will come to an end. The personal and individual dish is what has so far differentiated Subway from McDonald's and Burger King. I'm out for now. Even if you are nice people :)

This store is disgraceful, I just wanted to have a drink and have been waiting for over 30 minutes now, that's rude, this store is honestly the last one.

How can it take 35 minutes to place an order😭

Far too expensive and takes forever. Fast food is no longer available for a long time...

The best subway I've ever been to. Everything is great and 1000 times better than the shitty subway in Schwalmstadt Treysa.

The coupons are not accepted because: we don't have to. OK, then why are they distributed at all? I had ordered other things with the coupon

Worst, weirdest and most disgusting subway I've ever seen. I work at Subway myself, and don't get me wrong, I like these branches with the old design. Here, however, you notice that the franchisee puts ZERO into maintaining the ambience. The place is disgusting, dirty, rancid, shabby and creepy. No coupons can be redeemed and only one from the app. I know this kind of behavior. Are austerity measures by the owner. The subs are not topped with 6 cucumbers and tomatoes, but with less. The rest of the toppings were not distributed to the ends either, and were sprinkled on little and carelessly. I'm really disappointed. Everything tasted great. But bread is old. Weird load. Fits in with the rest of Marburg: POOH!!

0 stars - wanted to order and stood in line for a few minutes, but after the employee angrily threw a sub on the floor and then put it back in the warm oven, I left. I don't even want to know what the employee in the kitchen is doing when she behaves like that in front of the guests...

Simply bad!!! Unmotivated, incredibly poorly organized in terms of on-site/online orders, taste bad too, everything cold, mushy...

: "I ordered a long foot sandwich through uber eats here, but only got a sandwich with salad instead. When I tried to report the error, I was told they couldn't help me. The service is an absolute disaster!

I placed an order via Uber Eats for a footlong sandwich. However, upon receiving the order, I was surprised to find that it consisted only of salad, missing all other expected ingredients. I promptly contacted the branch to report the issue, but I was told that they could not assist me. This response was both frustrating and unsatisfactory.I already file acomplain for the original firm and waiting to their responce

I was passing through here on a Thursday evening as there are charging stations for electric cars next door. Even though there were a few people in line ahead of me and online orders were being processed at the same time, things went quickly. The employees had organized the division of labor well and were all in a very good mood and friendly. The sandwich was also delicious, there is a good salad selection here. I'm always happy when there's corn. I'll be happy to come back the next time I take a break.

Usual subway but very nice staff and enough parking nearby 09/29/24 Currently employees who you can hardly watch while “working”. It couldn't be any slower or more disorganized Receipts in slow motion with 20 questions and 3 people running around behind the counter without a destination. 12/24 The lack of enthusiasm on the part of the staff when it comes to filling prevents any appetite

I like eating at Subway, but not here. I haven't been there in the last few months because I think the attitude of the staff is terrible. You are constantly criticizing your own company. As a customer, I want to experience Subway at Subway. Especially now, when switching from Classics to Signatures, you have to endure so much, but unfortunately constantly, not just once. You can't order the new subs online, only the classics. Coupons in the app at the time were rejected 90% of the time. If Subway sends me a promotion, it must also be redeemable. I'm summarizing my review here in the hope that something will change and that I can enjoy going there again. I think the Subway concept is better than Mcd or others. Only the bread should have less sugar.

This subway is pure chaos. The employees are very unfriendly and the store is very run down. Not recommended!

Dealing with customers and eating is a mess... It's not possible to lean on food with your arm or throw the toppings through the counter!! Tables are not washed after the visit… an absurdity! The food was delicious but I can’t recommend the visit…

That was definitely my last visit here. - In front of the counter there is a stand with subs (without price labeling, legally inadmissible), the Legendary Teriyaki PlantBased (ready assembled - no customization possible) then cost 11.80 euros instead of 11.20 euros for the freely configurable version. This cheaper alternative was not mentioned to me. - Service and approach beyond good and bad. - Prices are excessive anyway, but that applies to the entire chain. - Sad...

The cooperation between the employees is terrible. The tone in front of the customers is not working at all. Well, cleanliness also leaves a lot to be desired. Ingredients that accidentally end up on the sub are taken down and thrown back into the container. Sry but that doesn't work.

But it tastes good, very unfriendly staff and the food was simply "slapped".

Unfriendly service There is no customer orientation I had been looking forward to Subways all day and said what I wanted However, something different was done as ordered. When you asked people about it, they just made fun of you Then I left the store

We were in the store this evening. The waitress was super nice and asked if the gloves should be changed to serve the veggie subs, which I found super attentive! It was clean and the subs were well stocked. One point deducted because the toilets are really getting old and are reminiscent of a Netflix thriller.

The whole place is completely outdated, the toilets don't work at all, the service is bad, the employees ask each other what to do, it takes far too long.

The food was very tasty but it was really hot in the shop.

I've never experienced anything so disgusting! There is no such thing as hygiene! The totally unkempt staff has no place there! The sub is swimming in the sauce.🤦🏻 Not edible! And the absolute highlight when I and my better half were no longer hungry... a Sub employee seriously cut the hair of a homeless person in front of the shop... So probably during working hours... disgusting... Wouldn't even give one star!!!

Incredibly hot in there, it's cool outside and yet it's so hot and stuffy inside, you can't stand it for a minute. An unreasonable expectation for customers and employees

It's a poverty that after eating you have to go somewhere else to eat because you can't get anything there

Absolute disaster, the staff is underground. The cart with the fresh baguette is pushed from A to B with the shoes, the shoes on the baguette. People gossip about customers who have left the store.

Unhygienic, stroppy and unfriendly. Customers are obviously and loudly gossiped about.

#derukrainerwar's this is the best, most personable, sweetest and sweetest employee at Subway! No matter what, he fulfills every wish for your sub! God bless this guy 😌

Thanks for the old bread that actually belongs in the garbage can. Once and never again

Thanks to Diana, Antony and Jeremy for the great atmosphere, good advice and fast service. We have rarely felt so comfortable in a subway.

Unashamed to no end, we didn't understand you on the phone, the employee just hung up, ordered online, arrived at the store at the specified time, nothing was ready, and the old one made a fool of you and told you that you hadn't ordered anything at all, after showing you what you had already paid for They then said someone had taken the order, incredibly dirty in the store, very unfriendly person, I definitely won't be coming back here!

Friendly service and delicious vegan options!

Subway is represented worldwide and in every major city! there is at least one branch

Employees with Russian accents very unfriendly!

Very disappointing and disgraceful! • The large portion of Waffle Fries, for €3.40, was absolutely outrageous!! (unfortunately saw it too late, otherwise they would have gone back) Originally I ordered potato bites, but I was simply given waffle fries and was only asked afterwards if this was okay. • In the middle of the day, an employee walks behind the counter with a full fly screen/fly trap, which makes the employees smile... you don't want to see that while eating... just disgusting. • The employees were new and had to ask each other simple things that they still couldn't answer. In addition, these took a very long time. • Extra requests like cheese on the daily sub are not possible and you couldn't change the bread either. Also not possible for an additional charge.

This is the worst subway ever!! Employees wipe the sweat from their foreheads and then proceed to make your sub, are not friendly at all, the place is dirty and the sub stays warm for at most 1 minute once it comes out of the oven! I'd rather drive all the way to Subway in Gießen before I ever eat there again 🤮

Unfriendly and disrespectful employees who make fun of customers instead of helping them. The waitress is talking to his family members and the guest is not being noticed! As a guest you felt rather disruptive and everything was done to ensure that the customer left the store as quickly as possible. The family discussions must continue...

Subway is the best fast food restaurant anywhere

Absolutely horror you order a menu and pay 3 half subs.... Then the staff argues instead of serving.. No system in service.... Bagett not cut mmm The store is bomb full... I won't go here again

Absolutely unfriendly staff. I recommend everyone to go to McDonald’s instead.

I'll have to change my review again. I work in retail and know how annoying customers can be. I also know that this can all be quite stressful, but the customer is king. I won't let anyone tell me what to name the ingredients or how to top my sub. Also, it's really unprofessional to approach staff in the customer room... The sub was good. The service mediocre.

If you want extra things at this branch you are told: "No, not actually possible, the sub is made the way it is written there." Then you mention that you are happy to pay for the additional ingredients and then they are simply ignored. Furthermore, there are staff at the checkout who loudly announce that they are tired of it and want to go home. Absolutely crazy!

The food was a basic sub but I found it very disrespectful that a woman with a piercing told my friends that they smelled because they were wearing perfume. Unfortunately it wasn't just a comment, but the lady said several times that it was disgusting to smell like that.

I always think it's good for a quick takeaway meal. Not necessarily something for eating on site for me.

The male employee doesn't go at all. What a humble way to treat his colleague who only wanted to help him!

Typical Subway restaurant. The place is quite small and cramped, but that doesn't detract from the friendly service...

Ich finde Subway normaler Weise sehr gut, doch hier war es wirklich schlecht. Die Bedienung war unfreundlich und hat die ganze Zeit mit den Kunden gestritten. Eine Person vor mir wollte eine Zutat nicht haben, das hat er einfach verweigert. Auf meinem Sub war die falsche Soße und die Kartoffelwedges waren kalt und labbrig. Kein Wunder, sie wurden auch nur in die Mikrowelle gestellt. Insgesamt finde ich Subway sehr gut, aber diese Filiale würde ich nicht empfehlen.

Sehr unfreundliches Personal. Leider sehr viel Dreck zwischen den Lebensmittelfächern. Personal wirft mit einem derartigen unterton und Beschimpfenden wörtern umsich. Erste und letzte mal bei den heiopeis. Ein einziger mit leicht migrantischem slang war mir sympathisch und war freundlich.

Subway ist gut, leider kein Refill

Gut, war aber auch besser. Die Sanitäranlagen sind echt schlimm.

Wir waren spontan mit 12 Leuten Vorort und wurden schnell und freundlich bedient

Sehr lecker, und sehr freundliches Personal

Essen zum Abholen bestellt, alles bestens wie immer! Sonderwünsche und Kommentare wurden zur vollsten Zufriedenheit beherzigt!

Wir wurden freundlich und geduldig bedient. Alles wurde gut erklärt. Es war viel los und dennoch wurde zügig gearbeitet. Geschmeckt hat es wie immer sehr gut.

Fast jeden Tag da und immer wieder Gut🤩

War lange nicht dort, aber ich mag die Logistik der Zubereitung 😅 und wenn mal Fastfood, dann ein Sandwich ganz nach meinen Wünschen 😉🙏! Die jungen Leute hatten alles im Griff trotz vieler Kunden. Hat Spaß gemacht ihnen zuzuschauen😉🙏.

Super freundliche Bedienung, hatte zumindest noch niemanden der mich Unfreundlich bedient hat, das Arbeitstempo ist hin und und wieder mal etwas gemütlich bzw langsam🤷‍♂️😕 an manchen Tagen läuft es allerdings auch sehr schnell und zügig, es kommt wohl doch eher aufs Personal an. Essen ist generell Top, alles frisch 😘

Im Grunde ein Subway wie jeder andere auch. Noch nie Probleme mit dem Essen gehabt, alles schmeckt gut und ist frisch. Ich habe bisher nur schnelle und freundliche Mitarbeiter dort erlebt. Sauberkeit im Laden könnte noch verbessert werden, daher 1 Stern abzug.

Subway halt. Ambiente etwas in die Jahre gekommen. Service gut und freundlich.

Freundliches Personal, Essen wie man es kennt. Einrichtung schon etwas in die Jahre gekommen. Parkplätze direkt davor.

Essen war bisher immer sehr gut aber es ist schon sehr oft vorgekommen das die Angestellten sehr gestresst wirken wenn mal ein paar mehr Leute im Laden sind. Leider sind die Angestellten dann auch oft im Umgang mit den Kunden nicht mehr wirklich freundlich und man fühlt sich nicht mehr Willkommen sondern eher als würde man die Mitarbeiter stören.

Die Mitarbeiter beschäftigen sind lieber mit sich selbst, die Sandwiches schmecken nicht. Früher war das mal ein echt netter Laden, aber hier läd nichts zum wiederkommen ein!

Gebt Daniel eine Gehaltserhöhung der Mann ist einfach Mitarbeiter des Monats. Gruß und Kuss an der Stelle an seine Schwester

Hatten jeweils Sub des Tages . Wir kamen direkt vorm Feierabend. Die Mitarbeiter haben unser Essen routiniert und gut zubereitet und trotz später Stunde noch gute Laune verbreitet. Subs waren lecker.

Unfreundlicher und ungeduldiger Mitarbeiter, den seine Arbeit offensichtlich wahnsinnig nervt. Hab ihn noch nie gut gelaunt oder freundlich erlebt.

- schnelle Zubereitung - nettes Personal

Great place to pickup lunch. Very friendly Staff.

Sehr lecker und wird direkt vor deine Auge frisch zubereitet. Besuch empfehle ich sehr gerne weiter.

Das Sandwich war sehr gut. Preislich na ja, halt schon teurer aber ist ja jetzt überall so. Nur schade das man nicht sitzen konnte und Händewaschen nach dem Verzehr vor der Tür, ist auch nicht. Echt schade.

Immer alles super. Nette Leute an der Theke

Der Sub war wie immer sehr lecker. Aber mir fehlt es an einer Sitzgelegenheit im Außenbereich das wäre ein Traum…

Perfekter Subway. Nette und flotte Mitarbeiter.

Es gibt 4 Sterne - Qualität des Essens sehr gut - Mitarbeiter die nicht konzentriert bei der Arbeit gewesen sind. Das ist allerdings nur eine Momentaufnahme daher wohlwollende 4 Sterne.

Eat fresh ... die Subway-Filiale kommt diesem Claim nach. Bin immer wieder gerne dort.

3x hintereinander geholt... leider immer kühl serviert