Subway in Herford

Food totally mashed and not really edible. The service was a complete disaster. Totally rude and ignorant. Definitely not a recommendation!!!

I think there is new management or management. Super nice, super tasty and most importantly very clean.

The subs here are often not split down the middle, but are more in the direction of 1/3 sub. As far as the rest is concerned, I can only agree with the previous speakers.

Worst sub ever. 12.10. at 1:45 p.m The only employee is sitting in front of the entrance door smoking, so you have to wait until she's finished. Then she doesn't even wash her hands. She then scratches her head several times with her gloves; she is unfriendly and sulky. Sandwich is filled incorrectly and without any effort, tables are dirty. Yes, good staff is hard to come by, but that's really not possible.

I don't think the food is tasty

A passive aggressive employee alone, he has to do everything alone and many customers have to wait in line for half an hour.

There was very little choice because many products were no longer in stock (9 p.m.). A large part of the restaurant was cordoned off and you could only sit at two tables that were already occupied. The toilet facilities were in a subterranean condition and one wondered on a Saturday evening when they were last cleaned or checked despite there being 3 people on staff in the store.

The vegan subs taste really good. The service did a great job and was very friendly. Very happy again!

Was there this afternoon (09/02/24) with a friend. We both ordered a Chick'n'Garlic, as it said on our receipts. We got something completely different. The young employee spoke on the phone with in-ear headphones while ordering and preparing the food. The order in which the subs were served was also different than what you are used to (vegetables and sauce were added to the sub before it was baked). In addition, communication was slow and German language skills were unfortunately only sparse. The employee dropped a dressing bottle open-first on the floor and didn't even wipe it down, let alone get a new bottle. We then took the subs with us because there was obviously no improvement or new subs without defects to be expected. Subway Herford used to be really good, but now it's better to switch to other branches. Too bad.

When we arrived at the parking lot, an employee was sitting in front of the door. When we got closer, she groaned and made a face the whole time as if she didn't feel like it. When we were standing at the counter, the next thing came: yes, what do you want, wow, ok, again super unfriendly while we were taking the dishes, the two girls didn't listen at all and started discussing all the time. I wouldn't have said that, no, it's clear, I'll stay silent. There was no good evening even though we said it and there was no please no thank you when paying even though we said it too. Aug 23, 2024 8:48 p.m. Super unfriendly employees who don't feel like doing their job and let all the guests feel it. No wonder that the Herford location is always empty. It's a shame after the last time the boss served me, I thought things were going up and I could come back more often, mistake on my part, I'm going to Bielefeld again. Thanks for nothing

I go to Subway very often (almost every week, often several times), usually in Bielefeld or Gütersloh. But what happened to me in Herford cannot be increased by incompetence. I wanted to redeem a reward (2x15cm sub) and the cashier refused to cash in my 30cm sub as 2x 15cm, which is normal and has worked in all branches so far. She said they weren't allowed to do it and it didn't work. This is an absolute disgrace. Because I had a good day, I paid normal. Please urgently train your staff regarding bonuses!!

During my visit to Subway today on July 27th, 24, I ordered a sub and a wrap (see also photo/name: Veggie Delite), I wanted to buy the wrap plain (without toppings). The Subway employee then said that she had to call her boss because she didn't know how to bill him. For your information: in various other Subway branches I was made aware that this wasn't an issue - but you would have to charge it like one with toppings. I was always fine with that. Back to the Subway employee from Herford, who told me after the phone call with her boss that she couldn't sell it to me like that. So I told her, just calculate it for me with toppings and then it'll be fine. No sooner said than done. Shortly before eating, I discovered a lot of green dots/spots on the wrap (on the edge and in the middle) and went straight back to the Subway employee to show her. She then replied that they were freshly delivered this morning. I told her: "If that's the case, please bring me another one." She left for a moment and came back and said there were no more wraps. That's strange, I replied, because a delivery was made today - on a Saturday and it was just before 3 p.m. Then came her answer: “7 wraps were delivered.” I told her that didn’t make any sense (we’re talking about a franchise restaurant here!). During that time, she took pictures of the wrap and sent them to her boss, saying that her colleague told her about this at the shift change with the delivery of the 7 wraps. After listening to the voicemail from her boss - she didn't tell me about his response. But I could hear the following from her boss: “maybe mold,” because she was listening to the voice message a few meters away and wasn’t holding the phone to her ear. To shorten everything because there was no understanding or suggestion for a solution from her side - I said that alternatively she could simply give me a sub without toppings. The employee should be sensitized - also to the topic: joy in dealing with customers, because right from the start there was a lack of a friendly greeting - or a greeting at all.

The worst subway I've ever eaten at. The cashier did a lot of things wrong that we had to pay over €20 more and the sub was just dry and bad. The tables were dirty and chairs were just the worst sub I've ever seen

The worst subway I've ever been in! Bread is dry, ingredients are stale and the employees know little more than the absolutely basic communication terms. Not to mention polite formulas.

I can only rate the food as my husband got it for us. In short - the worst sub I've ever eaten. I would have overlooked the absolutely unappealing appearance if the taste was as usual. Unfortunately that wasn't the case! Carelessly slapped on, too much sauce, the tuna is probably more digestible straight from the can.. Very disappointing for the price. We are NEVER coming back!

The food is very tasty, but expensive, if you are a millionaire - this is for you. Because you can find cheaper in this area. The service is good, they cook well and tasty)

Dear Managing Director, It's really unfortunate that we couldn't redeem our coupons at your branch in Herford, as it doesn't seem to be taking part in the campaign. We find this very disappointing and would like to tell you openly that you could lose more and more customers in the future. Furthermore, we were at your local branch on June 26th, 2024 at around 6 p.m. The employee who served us seemed overwhelmed and had to be told several times what we wanted on our bread. This left us with a less than professional impression. In addition, a vegetable leaf that was not desired was placed in a bread. When we consumed it, we also discovered that it contained a burnt onion, which completely spoiled our appetite. We hope that you will accept this criticism and take action to improve the situation and bring about positive changes in your branch. Otherwise we do not see a positive future for Subway Herford.

Submelts! An unappetizing bread porridge that is pressed into corrugated cardboard packaging to stick inside! Not edible without smearing or tearing everything! And not even particularly tasteful! At just under 8 euros for a really small sandwich, there wasn't even a napkin in it! It's even better with the "Golden M" and that's saying something! It's a shame, Subway is no longer an alternative!

If you come from the highway, drive to the Tesla Supercharger and then want to get a sub because the store is supposed to be open according to the poster on the side and then it's closed... Thanks for nothing

Strange but true: In this Subway you cannot take part in any offers from the official Subway app (the new app too). You will only be told this at the checkout when you notice that the 50% coupon from the official Subway app has not been applied. There is no sign anywhere and the customer can then see how to pay if they don't have enough cash with them. Service in this regard was also more than bad, you could really tell that no one there wanted to show up and wasn't prepared to take up the problem in any way. Baguettes are torn open rather than cut open and are therefore "clean" to handle when eating. It's really one of the weakest subways in the area

Typical fast food, what should you expect.

I still don't have the right words 🤔.... Baguette looked crumpled... More sauce than other ingredients... Hygiene regulations are not really adhered to when employees with long hair down work without any head covering and even though there was nothing going on the tables were dirty ... Every star too many... Herford never again 🙋🏽‍♀️

the service was catastrophic... it couldn't be more unhygienic!!!! Not even fresh gloves after a customer!! And all the subs were prepared in a mess... all in all, an unreasonable expectation for the customers and I don't understand how this shop can still be open.

The food was ok.. but the toilet was absolutely disgusting

That was just the worst place I've ever been. Bread fell apart and somehow it didn't look good either. But it could also be due to Subway in general. The food used to be much better.

Unfortunately the sub didn't look really tasty, it was too squashed (the bread) and had too much sauce on it. Toilets weren't clean. No toilet paper. Tables not wiped down. Unfortunately I won't come a second time 😶

Very nice guys behind the counter. The Nacho Chicken can only be recommended.

The staff was overwhelmed even though I was the only one. I had to repeat myself 5 times and also mention at the end that some things were missing. How can you have no idea about the job even though there is NOTHING going on in the store? Not even a fly was present. Sorry, but I'd rather drive 25km to Lemgo and be satisfied.

Those potatoes and chicken bites were already not tasty. They were just warmed up😵

Very clean, friendly service and very good sandwiches

Das Essen war kalt. Die Belegung des sub war bescheiden wenig. Der junge Mann nahm mein Geld mit dem Handschuh den er an hatte und ging anschließend mit dem gleichen Handschuhe in das essen um das Baguette zu belegen. Die Tische waren dreckig obwohl nichts los war. Dort gehen wir nie wieder essen.

Ich kann subway Herford nicht empfehlen. Zum einer viel teurer als andere und zum anderen bekommt man voll wenig auf den sub.

This subway is really big and has a lot of seating. The service is amazing and the woman at the front was amazing and knows different languages! Its very similar to the subway in the United States, but the specialty subs are entirely different. They also advertise their b.l.t more than normal.

Ein wenig zu langsam aber geschmeckt hat es gut. Glaube an dem Tag wurde jemand eingearbeitet deswegen ist das verständlich ☺️ sehr liebe nette Mädels immer wieder gerne wenn man mal in Herford ist und etwas kleines vertragen kann 👍🏼

Für das Geld was ich da gelassen habe erwarte ich eine vernünftige Bedienung und vernünftiges Essen und nicht nur halb belegt wenn man ein ganzen bestellt! z.B der käse wurde nur zur Hälfte verteilt nach dem ich gefragt hab ob man es vernünftig machen kann weil man gerne überall käse haben möchte kam nur total eingebildet von zwei Mitarbeiterinnen "dann zahlen sie 70cent pro Scheibe mehr die dürften nur 4 scheiben nehmen" aber man hätte diese 4 Scheiben ja verteilen können und nicht auf einem "haufen" legen. Dann wurde unser Brot komplett zerrissen und am Ende nicht mal durchgescjnitten. Ich habe 6x Cookies bestellt zum mitnehmen, hatte am Ende ein großen weil alle zusammen geklebt waren und das auch schon beim Einpacken! Da hätte man als Verkäufer drauf achten können- ich wollte da schon nichts mehr sagen weil sowieso keine Änderung gemacht wurde nachdem ich Sachen "kritisiert" habe und man nur eingebildet angeguckt wurde. Also bitte stellt Mitarbeiter ein die sich um die Kunden kümmern und den Job gerne machen und nicht welche die gar kein Bock auf den Job haben! Schade um das Geld was man ausgegeben hat.

Sehr nette Mitarbeiter und Mitarbeiterinnen

Klein, aber fein Dank Klimaanlage auch angenehm Subs wie gewohnt, nette Mitarbeiter

Klimaanlage im essbereich hinten 😁

Essen wie immer bei Subway gut. Allerdings scheint es hier weder Körbe für das Essen zu geben noch Servietten. Außerdem wurde im Kidsmenü keine Überraschung mitgegeben. Die Angestellten wirkten sehr desinteressiert.

Wenn man sagt das man noch nie bei Subway war, wäre es schön wenn der Mitarbeiter nicht nur sein Standartsprüche runterrasselt sondern sich auch einen kleinen Moment für die Beratung nimmt

Ich war gerade hier , Sonntag um 16.05 Uhr Die Mitarbeiterin die hier arbeitet ist super nett, hat alles super gemacht und über die Geschmack ist einfach Super lecker 😋

Der Sub war sehr lecker und der Service war auch ganz gut. Nur die Toilette war schon sehr klein. Nichts für Leute mit Klaustrophobie.

Sehr nettes Personal, lecker, kommen bestimmt nochmal wieder 😀

Der Laden ist klein, aber fein. Der Laden ist modern und sauber. Das Essen und der Service sind super.

Es ist ein typischer Subway. Er ist sauber und ordentlich. Der Service war sehr gut. Leider vermisse ich noch immer meine meatballs.

Oh Baby, wo soll ich anfangen.. Der Kunde ist König und das im wahrsten Sinne Wortes! Die beiden 17 jährigen Jungs und die 16 jährige Dame waren wie unbezahlte Comedy. Nach einer humorvollen Bedienung, welche äußerst asozial ausfiel (mein Humor) gab es am Ende noch ein Sub und ordentlich Cookies aufs Haus. Etwas dubios erschien mir die Drohung gegenüber eines Kunden: „lass mich deinen Roller fahren oder ich beschädige diesen“ (Am Ende wurde nur auf diesen gespuckt). Nachdem ich mir noch kurz das Geschehen hinter der Theke anschauen durfte ging ich mit einem großen grinsen. Alles in einem ein sehr empfehlenswerter Subway auch wenn das Niveau seines gleichen sucht.

Im Prinzip wie jeder andere Subway. Manchmal etwas voll und das Personal etwas überfordert, weil neue Mitarbeiter scheinbar mittels Learning by doing angelernt werden. Manchmal lag ein undefinierbarer, aber nicht unangenehmer Geruch im Bereich des Tresens in der Luft. Ist aber egal, wenn man das Essen mitnimmt. Qualität war in der Regel gut bis sehr gut.

Hier hat sich einiges getan !! 2 liebe Mädels da, alles sauber ☺️👍 Mega lecker und frisch Danke

Ich war bisher nicht der Typ, der gerne zu Subway gegangen ist. Aufgrund fehlender anderer Möglichkeiten sind wir dann eben hier eingekehrt. Ich habe wenig Erfahrung mit dieser Kette, war jedoch zum ersten Mal sehr positiv überrascht. Die angenehm nette Bedienung hat es tatsächlich geschafft, ein hervorragendes Sub hinzubekommen. Das Teil war wirklich lecker... Philly Steak and Cheese... 👍🏻 Das Ambiente war, naja, spartanisch könnte man sagen. Ein Subway eben. Trotzdem ist dieses Restaurant zu empfehlen.

Beim Essen kann man in einer Fastfood Kette nicht viel falsch machen, das Personal war zügig und freundlich und das Ambiente wurde einfach gehalten, aber das erwartet man nicht für schnelles Essen, dass das Ambiente toll ist.

Neuer Mitarbeiter ist voller Energie und sehr Freundlich. Sein Sub war auch stabil. 10 von 10

Nach langer Zeit mal wieder hier gewesen. Sehr sauber und freundlich. Subs sind frisch. Alles gut und gerne wieder.

Lecker nette Mitarbeiter An der Sauberkeit bei den Sitzplätzen könnte man dran arbeiten

Immer lieb und freundlich und schnell ;) Lucas und bali besten jungs

Mein Freund bestellt komische Sachen. Immer diese Menschen aus dem Norden.

Ich habe schon lange nicht mehr, 2 so sympathische und freundliche Angestellten bei Subway erlebt. Sehr sehr gut drauf die beiden Mädels mit der Brille! Top! (26.07.22) gegen 21 Uhr Die Subs waren auch super gemacht. Hammer👍

Heute war beste besuch bei irgendeinem Ort denn ich je hatte da waren 2 Mitarbeiterinnen mit Brille (beide ) und die waren voller Energie mega nett super Hübsch alles 10/10 wurde immer wieder kommen egal wie viel die bezahlt werden sie sollten mehr verdienen

Eigentlich sehr lecker nur das einzigste was mich stört is es wird schnell kalt aber das passiert bei solchen Gerichten schnell aber trotzdem sehr lecker

Schmeckt verdammt lecker und man kann zusehen und sagen was ich alles drauf haben will

Immer liebes personal und frisch und lecker Und Alex ist der beste sub Macher der Welt:)

Sehr Lecker,aber ein bisschen teuer. Man bekommt 30cm für 8,60 € wobei noch extra Kosten dazu kommen könnten,wenn man einen Zusatzkäse da drauf bestellt

Würde die Subway card empfehlen und das sub des Tages nehmen um Geld zu sparen

Sehr nette Bedienung und gute Sandwiches 🌯🥖🥑🌽🍅