Subway in Karlsruhe

Very friendly and courteous staff

No vouchers are accepted and offers are advertised that do not exist.

There's nothing to say about the food - just Subway. The ambience is also typically “cool”. Toilets dirty. Update November 2024: I was over €28 for two footlongs + drink + chips. Discounts from the app are not accepted (restaurant does not participate). Subway has always been more expensive, but now more expensive has been taken up a notch.

Ordered 2 subs, one came completely without sauce. Every time something is forgotten.

Very nice employee. Despite half an hour before closing time, almost everything is still available. Fast and friendly service.

The service and food here is simply excellent! Incredibly good team - no fun!

Very nice employees who serve you quickly and reliably. Otherwise, of course, the 0815 Subway atmosphere, very sterile and, in my opinion, not very inviting. However, the employees put you in a good mood and are very friendly.

Bad service, unfriendly employees, poor hygiene

Very friendly and respectful service... And very tasty

Unfriendly wanted to call the police if I used the toilet without ordering something ridiculous

Great service and delicious food

Food was ok. I bought a sandwich and asked the manager after buying, if he can put my phone to charge since i saw he has a charger, he said no without hesitation. After I asked why he said: "What kind of a question is that, you come here to buy a sandwich and thats it." I explained my situation and that im travelling for 3h cause of delays so i need battery, but he didnt change his opinion.

Absolutely unfriendly service, vouchers from the app are only accepted if you ask multiple questions. Then you have to listen to why you want to pay with a voucher.

When I ate here about 2 years ago, I was cheated by a Pakistani-looking employee. He made me pay a price that was too high for what it actually cost. Unfortunately, I only noticed this after a while and I didn't get a receipt. Since I don't often eat at Subway, I wasn't immediately familiar with the prices and procedures and therefore came across as insecure/shy, which was taken advantage of. I was also treated disrespectfully/condescendingly/unfriendly by the employee mentioned.

Subway simply has one of the tastiest cookies, here I always have to buy 12 of them :-) and the subs are simply a delicious alternative to MC, King, etc.

Very nice staff and fast service would be happy again.😊

Great opening hours! You can eat here or come and pick up your food every day from morning to evening. The employees are nice and work super fast. There are now also some vegan variants, such as “chicken” teriyaki, “cheese” and chocolate cookies. If Subway in Karlsruhe, then this branch!

good transport connections, delicious food, but that's about it...

Great employees, seem motivated and are really nice. Food was also very good for Subway

Food is just like in any Subway. The service was a complete disaster. The guy addresses everyone as brother and tries to talk you into double cheese and meat. We wanted a cloth for the dirty chair, but were refused because the chair was clean. Absolute garbage. Human and the service. Never again.

First time such a good customer service by Subway, good job guys! Keep it up.

App offer 2 for 1 is not possible. 30 cm sub with two different sides is not possible. Edenred coupons (similar to Sodexo, which we normally accept in every subway) are not possible. Fries aren't on the menu either, although they are in the picture. There's a long list of things that don't work here, so it's annoying to eat and order here. Normally Subway is less complicated... They were also unfriendly.

App is a disaster, far too complicated. The team is great

As soon as I entered and held the vouchers in my hands, I was greeted with "Oh brother, these vouchers are bad here." The service was unfriendly and just wanted to get everything done quickly. As has often been the case when driving past, there were no customers in the store. It's a mystery to me how this store can survive with so few customers. At least the food tasted like all Subways.

The food tastes very good (of course) but I always like to go to this subway especially because of the employees there. The employees are just great and really put their hearts into it. They are very relaxed and also like to talk. They also remember regular customers and their orders and people like to laugh with customers and each other, creating a very relaxed and open atmosphere, the likes of which I have never seen in any restaurant/fast food shop. If the owner is reading this: No matter what the employees are currently earning, they deserve more.

The employees are very unfriendly. Vouchers will not be accepted and requests will not be taken into account. The voucher was not recognized, even though my companion was able to redeem the same voucher one order later. My order wasn't canceled but they said "you can try again next time". It's open until 10 p.m., but we were asked to leave at 8:30 p.m. because the European Championship game was on at 9 p.m.

Clean polite and patient. Went to Subway with my children for the first time today. The gentleman behind the counter was very patient and polite to the little ones. Toilets were clean like the rest. Will definitely stop here again

Had a nice lunch while our car was charging. Spacious Subway with plenty of seating and a terrace.

If you want to redeem vouchers, you should avoid this store! It's the same thing every time, according to the Subway app the branch is taking part in the voucher campaign (see screenshot), then when you're in the store the gentlemen tell you they won't take part, discussion is pointless. So if you specifically want to use a voucher campaign in which the branch is participating according to the website, you should avoid the store because they say EVERY TIME that you are not taking part.

The food is okay. Just like everywhere BUT... I had vouchers in my mail and wanted to redeem them, the employee rejected them: my boss said we wouldn't take part. Has anything like this ever happened at McDonnalds? Unimaginable.. very strange shop 🤡I drove away without buying anything.

The food is very good, but not cheap

Food was delicious BUT Offers are advertised right in front of the store that “according to the boss” don’t count. Not even with the app installed. The service was still nice, it's not their fault that the shop owner likes to rip off customers with false advertising 🤡🤡🤡

Staff was very nice and helpful.

Everything is annoying here. There is always something wrong or coupons from the app are not recognized. The employees are always very unmotivated and unfriendly.

Great staff. Fast, warm, tasty and clean

Unfortunately very disappointing. The food is thrown together carelessly, the staff doesn't listen to you and questions/information about allergies are ignored. A lady in front of me was even complained that she didn't know what she was talking about and that gluten-free bread and normal bread could touch each other because they are both bread The counter was dirty In addition, the staff probably lack training because they claim that points/apps cannot be used, even though you can clearly see on their display that the functionality is there. Every other subway is better

9.8/10 really cool! The food here is really fresh 🫣. Hope new customers come by

Counter was dirty. Staff was unfriendly. Staff dismissed questions about gluten free and contamination. Staff also suggested, that gluten free and "normal" bread can touch without problem, since it is both bread.

Toilet was broken the last time I was here. I can't shake the feeling that it's because of the Supercharger next door and the people who just need to go to the bathroom. Subway will certainly be happy to take the additional customers with them.

Sub simply incorrectly assigned because you don't listen to the customers. We ordered cucumbers and fried onions and got pickles and red onions. The employee simply didn't listen. Unfortunately, I ordered it to take away and it wasn't until I got home that I realized it was wrong. After it was wrong the last time, we thought it would be ok, second chance, unfortunately it was a failure again. 12€ just for the trash.

Definitely one of the good locations. Here the ingredients are fair and freshly prepared. This is not the case in all branches

You are simply ignored at the drive-in until you have left

Super super nice staff. Really very friendly. The food was also super good, everything was fresh… I was super satisfied. Clear recommendation.

Went there specifically to be told that no Subway vouchers would be accepted.

We often go to Subway and since we just had vouchers in the mail, it was a good idea to visit. Went to the drive-thru at this branch. I said straight away that I had vouchers. This is what I was told over the intercom: “Vouchers don’t work, my boss doesn’t like vouchers!” All right, go in and leave. Apparently the boss doesn't like customers either, because we will avoid this franchisee completely from now on. Thanks for nothing, end!

It's all ok. Were there twice. Nice employees and short waiting times. Always a place available at lunchtime.

2 stars because the employees are nice, but refuse to accept vouchers and offers. Unfortunately you only find out at the checkout...

Designated online as a “participating branch”. On site: “unfortunately no vouchers are applicable”.

Unfortunately, this "restaurant" does not support the offers in the app. A reason for us to move to another branch. The employee who prepared our sandwiches wasn't very motivated. Just under 22 euros for two sandwiches is quite expensive.

Was there on February 13th, 2024 around 3 p.m. ... Super friendly staff 👌 delicious subs .. big compliments to the boys 💪🏼

Very attentive and friendly staff. The workers always do a very good job. You can sit there comfortably and eat delicious food. There is a parking lot and a toilet.

I regularly visit the subway in Karlsruhe at the exit to Oststadt and have always been very satisfied. My favorite is the Italian BMT with extra South West sauce. On my last visit the bread wasn't quite as fresh, which left me a little disappointed. Nevertheless, I'm already looking forward to my next visit and hope that the bread will be fresh again. Nevertheless, I give it 5 stars because I was still full and the South West sauce just makes everything better. Subway has been offering first-class quality for decades and I look forward to it every time. I would be happy to recommend the store and would also be happy to take friends with me. See you next time!

According to the internet, vouchers are accepted. Acceptance was refused on site

After what felt like an eternity, we were finally in a subway again. This subway is a little outside. The fast food restaurant was super clean and nicely decorated. The employees are extremely friendly and the subs are delicious. Really worth a visit!

Good service, friendly staff, very clean.

Completely incompetent 10 orders 10 wrong deliveries Keep it up

The staff here are very friendly and accommodating. The subway is a bit out of the way, but worth a visit. My personal favorite SUBWAY

Der Service war gut und das Essen wie zu erwarten, kein kulinarisches Highlight aber trotzdem lecker. Zur Not gerne wieder aber ich bevorzuge doch das erst kürzlich gekochte Essen.

Sehr nettes Personal, welches die Subs ordentlich belegt. Hat sehr gut geschmeckt und wurde liebevoll zubereitet

Ich war dort essen und wurde herzlich bedient vom Personal. Essen war sehr lecker und vor allem Frisch. Das Ambiente sehr sauber. Ich werde bestimmt nur noch dort essen den ,der am hbf sind das komplette Gegenteil. Heißt für mich das es der beste Subway in Karlsruhe ist !!!

Leider wird man bei Subway nicht immer freundlich bedient. Hier ist das anders, schnell freundlich, gut. Bisher eines der besseren Subways. Gibt auch einen Drive In.

Der Service sowohl auch das Essen waren eine 10/10. Der beste Subway Filiale in Karlsruhe mit Abstand.

Bisher habe ich gerne den Umweg für das Restaurant in Kauf genommen. Heute leider maximal von einem Mitarbeiter schlecht und kundenunfreundlich behandelt worden, dass ich künftig nicht mehr vorbei kommen werde. Filialleiter hat erst weit nach der Eskalation interveniert. 2 Sterne, da als „Entschuldigung“ ein Cookie verschenkt wurde.

Wollte eigentlich nur eine Bewertung da lassen, da mir mein Besuch heute sehr gut gefallen hat, sowohl der Service als auch das Essen, als ich die vorherige Bewertung las. Ich selber war zu der Zeit anwesend, als der Kunde auf eine freundliche Bitte hin, sehr unfreundlich zum Personal und auch vulgär wurde und auf Bitte, das Lokal zu verlassen sich weigerte. Das grenzt fast an Rufschädigung und ich finde das kommt dem Personal nicht gerecht nach.

Der Subway steht zwar etwas abgelegen, aber ist der perfekte Zwischenstopp und die Atmosphäre hier macht einfach gute Laune. Die Mitarbeiter hier sind sehr herzlich und behandeln uns wie Familie. Wir gehen immer mit gutem Essen und guter Laune aus diesem Laden oder essen direkt dort mit guter alter Radio Musik in einer schön gestalteten Umgebung. LIEBLINGS-SUBWAY in ganz karlsruhe <3

An einer Hauptstraße, sehr nettes Personal, ca 10 parkplätze

Wie jeder andere auch nichts besonderes

Freundliches Personal, leider ist das bei Subway nicht immer so. Hier bin ich aber freundlich bedient worden. Qualität wie gewohnt, nichts besonderes. Schnell eben ;-) Ganz schön teuer geworden. 3 Subs (footer) circa 34 EUR OHNE Trinken und Kekse.

Sandwich war sehr lecker! Und die zwei, die den Laden schmeißen sind sehr freundlich!! Komme gerne wieder!:))

Sehr freundliches Personal und super Service. Die Baguettes sind super. Komme immer gerne wieder.

Mitarbeiter sehr freundlich. Überall Fliegen, die auch das Essen in der Auslage ungehindert berühren. Hygienisch ist es jedenfalls nicht.

Das Lokal ist ok, ein Subway eben. Die Leute vor Ort waren super nett und das Essen war lecker. Vollkommen ok für eine kurze Pause und Stärkung.

Kommen immer gerne hier her! Die Mitarbeiter sind sehr nett und lustig!

Bester Sub der Stadt. Halte hier oft, wenn ich in Karlsruhe bin. Es ist immer sauber, man kann dort nett sitzen und es schmeckt super 🤌🏼

Jetzt zum zweiten Mal besucht, immer noch gleich. Mitarbeiter Mangel, sie arbeiten aber dran. Der Laden ist klimatisierten, einigermaßen sauber und die Gerichte werden gut zubereitet.

- Pommes waren alt und latschig, da krieg ich bessere hin mit meinem AirFryer Zuhause - Null Transparenz was die Preise angeht - verstecke Aufpreise und Menü Andrehung - Keine Quittung - Service war Naja + Subs schmecken "Ok" (Darum auch zwei Sterne und nicht einen, aber gute Subs gibt es auch woanders mit besseren Service) Hat mir definitiv mal zu viel berechnet aber wollte dort kein Fass aufmachen. Wäre leicht zu überprüfen, wenn man eine Quittung wie bei Burger King oder McDonalds bekommen würde.

Super das es Glutenfreies Brot gibt , alles war frisch die Mitarbeiter sehr freundlich und schnell

Kleine Portionen, ein Löffel Fleisch wird auf das ganze Brot verteilt. Handschuhe werden für alles mögliche Verwendet.

Flott arbeitendes Personal. Gutes Essen. Fluffiges Brot. Frische Zutaten. Tolle Dressings. Schnelle Bedienung. Freie Sitzplätze. Große Auswahl an Belägen. Wollte 1/2 Sub essen & 1/2 Sub mit nach Hause nehmen: habe 2/2 Sub vor Ort verspeißt: konnte nicht warten, war leider zu schmackhaft!!! :-)

Ein sehr gutes Subway. Essen schön warm, Auswahl ist reichlich da und die Mitarbeiter sind super freundlich. Außerdem wird alles sauber gehalten. Einen Stern abzug gibt es wegen der Parksituation. Es gibt zu wenig Parkplätze. Trotzdem ist es ein gutes Restaurant für ein Mittag oder Abendessen wenn es mal schnell gehen muss.

OK und frisches Gemüse aufm Sandwich, mittlerweile aber unverhältnismäßig teuer

Mein absoluter Lieblings Subway in Karlsruhe immer freundlich und schnell und immer lecker und warm Leider ist das Restaurant selbst schon ziemlich runtergekommen und sieht nicht mehr so toll aus

Es war sehr lecker und die Küche sah sauber aus!

War heute das erste Mal da und es hat mir sehr gut gefallen. Sehr freundliche und sympathische Mitarbeiter und mein Sub hat auch super geschmeckt und würde auch großzügig belegt. Alles in allem super und komme in Zukunft auch gerne wieder 👍🏻

Superschnelle Bearbeitung der Bestellung und freundliche Mitarbeiter welche echt Lust haben an ihrem Job

Subway Vorgabe ist drei Scheiben Tomate und Gurke pro halbem Sandwich. Wird auch so auf allen Bildern beworben. Mein Sandwich wurde mit je zwei Scheiben belegt. Auf Nachfrage sagte mir der Sandwich Artist, er würde es sonst nicht mehr zuklappen können. Mal abgesehen davon, dass das sein Job ist - darf ich dann zukünftig ein Drittel weniger für mein Sandwich zahlen wenn es nur noch zu zwei Dritteln belegt wird? Definitiv keine Empfehlung!

Sehr freundliche Mitarbeiter. Die Sauberkeit des Restaurants ist top. Das Essen ist wie immer sehr lecker. 👍👍👍👍👍

Nettes Personal schnelle Bedienung

Unfreundliches Personal, Privatgesrpäche wichtiger als der Kunde, Deckel für den Becher wurde auf Nachfrage trotz Vorhandensein hinter der Theke verweigert. Diese Filiale ist definitiv kein Paradebeispiel!!

...dort gehabt. Auffallend freundliches Personal, insgesamt sehr sauber - so sollte ein Subway aussehen. Ansonsten entsprach das Essen meinen Erwartungen: 30cm, Chicken Sub - alles gut, gerne wieder!