Subway in Leipzig

Everything was great, as always

Great deal – good food, fantastic atmosphere, friendly staff. Digital monitors for ordering. Card payment is also a plus. Overall, a well-rounded experience: smart, smooth, and healthy food.

Unfortunately, this was a complete disappointment. While the employee was complaining about another customer, she accidentally put the wrong sauce on my sandwich. I saw it (and heard her realize her mistake) but didn't say anything because it wasn't my responsibility at that moment, and I wanted to wait and see what would happen. Well, ten seconds later, my "finished" sandwich was handed to me. When I spoke to her, she assured me twice that it had yogurt sauce on it. Only when I unwrapped the sandwich and pointed out the orange sauce did they both remember that there was a second sauce on it, and asked if I hadn't wanted that one. They claimed it was a mistake and they hadn't noticed. I took the sandwich because I don't want to waste food, but I find it incredibly rude to lie to a customer instead of simply admitting that a mistake had been made. It's okay, nobody's perfect, but guys... people can watch your work, so you really shouldn't lie 😂

It's truly appalling how incompetent the staff are. They're completely inept at their own ordering system, which only works via automated machines. If you're not careful, you might not get the items you paid extra for on your sub/wrap. On top of that, the staff puts the least amount of vegetables on the subs/wraps I've ever seen at a Subway. Clear recommendation: Avoid this store at all costs! Absolutely terrible!

What can I say? You have to choose which roll, which cheese, which topping, which sauce, but then half the rolls are sold out. Ideally, you'd also be able to choose the shape of the cheese and how many grains on the roll; then the concept would make sense. Not recommended. It didn't taste good, very limp, the chicken was a bit old, and the lattice potatoes looked like they'd been run over. Not recommended. Long wait. Overpriced. You're better off going to Backwerk and getting significantly more for your money, in terms of taste too.

The staff is very friendly and the food is extremely good.

Very friendly staff, clean and well-furnished branch. The food was also excellent.

Friendly staff, who understandably can get stressed depending on the time of day and how busy it is. Nevertheless, the tables are always clean, the food is always fresh, and there's a wide selection. Perfectly acceptable for a restaurant near the main train station. I'll definitely be back.

Friendly staff and a tidy shop. Ordering via trays is fine, considering how busy it is. You'll have to decide for yourselves. ✨

It's called Subway, but it's not participating in the Telekom promotion...it's completely unclear to me if not all Subways are the same.

The vegan teriyaki is really delicious and the staff are very nice too!

Don't order the extras. This is the second time I've ordered extra avocado and they didn't add it. I asked the staff if they had made sure there was avocado, and they lied. Don't order the extras. This is the second time I've ordered extra avocado and they didn't add it. When I asked the staff if they had made sure there was avocado, they lied.

Chicken tandoori is by far the best. Perfect when you need good food in a hurry.

Very tasty and always very fast

Unfortunately, I can't recommend this place. The staff seems overworked and stressed, which is exactly how you feel as a guest. The food was rather average, and something was forgotten in my order.

• Employee role • You can also decide whether you want to order at the food bank or from the staff

I love the terminals and the employees are always friendly :)

Very clean, modern and the staff are friendly

Very friendly staff and the terminals are great. No crowding, and everything stays clean and tidy.

Mega delicious food, easy to order and quickly prepared

You can decide what you want on it. The selection is huge. It tastes simply delicious.

Very friendly service, you feel at home, your wishes are taken care of, the cleanliness is also good, and the food is delicious. Always recommended.

The food tastes very good the service is wonderful

Don't do it if your health is important to you. 🙏

Everything was as usual. Classic Subway, top-notch in terms of taste, quality, and freshness! We arrived shortly after 10 a.m., and everything went quickly and as usual.

Ahm…the food is really good, but as for the cookies, I don't know if they are too boring or what, but today when I ate the chocolate chip cookie, I saw a hair in the cookie...a little disappointed, but I will still support them because the food is really good

Food average Subway style, bad comment all goes to the male waiter, bad attitude not only to the customer also to his colleague. What’s your pride coming for

My order wasn't made correctly. Ingredients were forgotten, and others were added that I hadn't even ordered. The staff made me feel like they weren't focused on their work and were just chatting.

There was a very friendly employee who was happy to advise me and help me with my selection. Thank you!

Baba! Ever since I started eating at Subway, I've been able to read minds and am always the little spoon!! 100% Guarantee

One of the worst subs of my life. I arrived on time at 18:10 on Sunday, 07/09/2025. I ordered two small subs and asked for cheese with a vegan patty. The cheese was completely covered with beef, and the girl used that cheese mixed with beef. After that, in the salad section, I met another girl who made it even worse. When I told her everything I wanted on my sub, she added it like salt—just a tiny amount. Even the sauce was applied so lightly you could hardly see it on the sub. I will complain about this to the Subway owner as well. To be honest, even if you gave me a free sub, I would not want it prepared like this. Shame on you, Subway. Is this really your quality?

Unfriendly staff he was unfriendly to us but then flirted with the next customer

We ordered chicken tarayaki(30cm), and was very very very little chicken in it. Never again!

Super fast and super friendly. Top notch.

The staff are okay with preparing the subs. Ordering via computer is a bit tricky at first, but you get the hang of it after the second try. There are a few places to sit, but it's more of a pinch.

the asian guy was very rude tonight... i left without buying...

I found the staff very polite and helpful, so even if you're not familiar with the place, they'll be happy to help you out. The food was also very tasty and I would definitely recommend it.

The store looks extremely messy on a Sunday evening at 8:30 p.m., with trash everywhere on the tables. Ordering at the self-service kiosks works well, but payment is only possible by card. Unfortunately, the bread I wanted wasn't available, and I had to swap my desired macadamia cookie for a chocolate cookie at the counter, as that was also out of stock. Why can't they adjust the kiosks to indicate that certain items are out of stock? This way, customer frustration is reduced to zero right from the start. The staff seemed unmotivated, but they were very friendly. The biggest downside is that the self-service kiosk doesn't print a VAT receipt. I had to ask for one separately at the counter, which caused some frustration with the young employee, as he didn't want or couldn't understand the difference between the order receipt from the kiosk and an invoice... At least the sub was filled as requested and quite tasty. Unfortunately, the price also got quite expensive.

The Subway restaurant was clean and tidy, the staff friendly and prompt. The ingredients seemed fresh, and the sandwich was made exactly as requested. Overall, a solid visit—exactly as expected.

Subway has become really bad. Not only have the prices skyrocketed, but the worst thing is the non-functional new self-checkouts, which cause more frustration than usefulness. Did they also cut back on the gram quantities of ingredients (smaller bread, less vegetables)? I get the feeling the poor staff has to put up with the customers' bad moods. I'd rather not go to Subway again—my last two experiences were so negative that after 10 years, I won't eat there again.

I'd say the Wallah sandwich tasted good. I give it 5 stars 👍🏻 The staff are all very friendly, and the atmosphere is very nice.

Everything is nice and clean, good service and tastes very good.

The new ordering machines make ordering quick and easy. The staff are very friendly, and the food tastes great!

I really enjoy coming to this restaurant. Very modern ambiance, very friendly staff who always strive to fulfill every customer request. Everything is top-notch 👍

After the voucher didn't work, I was told to just ask if I couldn't do it. Maybe it would work next time. Rude and condescending. And the store was dirty, too. Disgusting.

Food is very good and nice service

The switch to terminals has significantly reduced service. The bills are being incorrectly entered, and the codes from the app are only read after the third attempt or aren't accepted at all. Furthermore, the waiting times for five open orders are truly outrageous (about 25 minutes). Unfortunately, my good opinion has been ruined.

only buggy dysfunctional terminals, no customization. heavily annoying, bad interface, doesnt work 2/4 times. the place i went to because of customization turned bad. was a loyal customer but this takes the cake. subway killed itsself with service terminals

Only four open orders, 20 minutes until the train leaves... but the three guys behind the counter prefer to fool around and never finish. In the end, I paid €11.19 for a sub I didn't get, and was yelled at for not being so impatient. A customer in front of me also had things placed on her sub she hadn't ordered and is allergic to...

I quickly went to Subway while changing trains! Very friendly and efficient employees, and they didn't skimp on the vegan chicken teriyaki like many others do! Awesome sandwich experience 😃

I'm also beyond disappointed. When they still had personal service, ordering went better. It's happened to me twice now that I didn't get what I ordered at the terminal. The young woman at the counter was more concerned that the customer in front of me hadn't ordered any sauce on his sub than with properly processing my order. The wrong vegetables, the wrong sauce. It's a miracle I didn't get tuna instead of chicken. Not recommended!

Apparently, salad is now worth every gram like pure gold? Otherwise, I can't explain why the lady with the tattoos and the Berlin accent has to be so stingy with it. Originally 7-8 small snippets for a footlong? And the rest is basically the same. Sorry, I have zero understanding for that, and that was the last time for me.

Since switching to terminals, I can't recommend it anymore... Card payments aren't available, and if you speak to the staff, they simply disappear into the kitchen without responding.

Good afternoon. I'm appalled and won't be coming back. Who, pray tell, came up with the idea of ​​setting up terminals? That's unsympathetic and puts me off a lot.

We were always enthusiastic. But with the new system, everything is very impersonal. The sauces were way too much. You can't specify anywhere that you want your onions toasted. It's all just complicated and annoying. We won't be coming back again.

The switch to terminals is a terrible move. Mistakes are made when making receipts that you only notice at home, and you can't watch the receipts being made. A lot of the atmosphere is lost. I won't be coming back as long as there are terminals.

Very nice, everything worked out great, thank you! :)

Great service, very friendly staff

Everything was great, friendly staff.

I didn't get much meat. The cashier was in a bad mood, so she gave me little meat.

The improvement with the terminal is truly ingenious, and I hope it will be implemented across Germany. Otherwise, everything at this branch is top-notch. 5 out of 5 stars!👍

Super unfriendly staff, incorrect order information, and then not even the right order! My sandwich had extra tomatoes, corn, and an unknown sauce, all things I didn't order. Plus, the guy at the cashier didn't even give me a bag and yelled at me because I almost got the wrong bag... because my order was the ONLY one that showed as "ready for pickup." Cool.

Tastes good and very friendly service

It's always delicious and the service is always nice. I can't complain

It is very tasty and the sellers are very nice and always check if everything is OK. I can highly recommend eating there.

Come by, it can only be very tasty here recommend

Average Subway restaurant, there‘s nothing more to mention.

The food is very tasty and the employees are very nice

Calm dining atmosphere with delicious sandwiches and helpful staff. The sandwiches are made and served with the finest feeling. Only recommended!

They are very polite and clean and the food tastes great 😍

It's chaotic is an understatement, ordering the subs went better before the terminals were introduced.

I was looked after by very nice staff.

Leipzig Central Station is a stressful area. People rush around and get canceled due to canceled trains, toilets cost one euro and the food is poor (most of the time anyway). In this sad place, the only bright spot is getting a 1 meter churro (if it's available :( ) or a tasty sub prepared by the lovely staff Roman and Carla. Every time I feel like picking flowers again, entering the small shop empty-handed and leaving with a happier feeling and a 30cm sandwich.

Always nice staff here and the food is fresh and delicious.

2025 and no dogs are allowed in. No more subway for me and my family.

Delicious and the employees are super nice. Steffi in particular was really cool and helpful!

Very tasty and the staff is also very friendly

New order terminals have a touchscreen that only recognizes something after 30 taps. When asked whether payment via normal cash register was also possible, this was answered in the negative.

Ordering system at the machine doesn't work at all. The machines sometimes need 10 seconds to process a simple input. At the same time, the staff is FORBIDDEN to take the order verbally. Which quixotic armchair fart in management came up with this rubbish. It took almost 10 minutes to order for 2 people because the system hung up several times. Then why can't the staff just take the order? Let people talk to each other and take orders. And throw these PCs in the trash if they don't have more CPU than a Tamagotchi has.

Very good restaurant. The food tastes fresh, and the service was fast and friendly. The ordering system needs an update. It hangs quite a bit and can be quite annoying.

Very friendly service. Super delicious food. It was very quick! Highly recommended!

Very tasty, clean and nice service

Catastrophic ordering terminals, unusable

We ordered food through Lieferando. The order was accepted and canceled 20 minutes later. I won't order from there again.

IT USED TO BE GREAT, BEFORE THE TERMINALS! The sandwich is thinner than ever, wrong sauce on it and instead of double cheese and double salami, everything individually and that for 12 euros (with Pepsi for 3€). Of course, I only noticed this on the train at takeaway... On top of that, the terminal is incredibly slow and you almost have to beat the thing up to get it to react... Plus, you can't make any changes in a timely manner because even the slice is gone... I'll only go there again when it's back to the way it was before, that's purer crappy!

I am very happy with my order. Staff was also very friendly

Extremely pathetic service the lady who was preparing the stuff knows how to speak English but still did not even though I was trying to speak Deutsch she was very rude while talking, which made me feel very unwelcomed and uncomfortable for the first time in Deutschland I felt discriminated. I would never go back here again. Also I would like to ask the lady to get a life and stop bullying others due to her internal insecurities.

Some employees have a hard time understanding you

Very nice, my order was ready in 2 minutes because otherwise I would have missed my train

Just happened: I actually wanted to order a Chicken Terriyaki sub & Pepsi but when I asked (with a smile) "I only have 5 minutes, is that okay?" All the employee said was a bored “I hope so.” Yes, well, then not. It's not like the place was buzzing. 🤷🏼‍♀️

Food as always very tasty. Very friendly staff and clean store!

Very friendly staff! Helps patiently with problems and questions about orders! Recommendation👍🏻

Very clean and modern and now also with order terminals which makes putting things together easier. Recommended ✌🏻

The food is very good, the staff is nice, but the atmosphere could be freshened up with music, but overall it's a good shop.

A friend and I ordered subs and neither of them were properly topped as we ordered them. I even had to throw mine away because it had a very strange tasting mixture of ingredients on it.

So far I have always been very satisfied with your service and found the food to be very tasty. However, since the introduction of self-service machines, I have found the ordering process to be stressful as it now takes longer. I only wanted my food to be slightly spicy and it was made really spicy. Unfortunately, the machines do not offer the option to enter such individual requests, which means that my food is often too spicy for my taste. Thank you for your understanding.

New ordering system - try it out now! The boom in self-service checkouts isn't going unnoticed by Subway, so let's give it a try. An intuitive menu has been added, the ordering order remains the same, everything is very uncomplicated! Despite a minor system error, the problem was quickly found, also thanks to the usual friendly staff. I really hope that many people will be inspired by it. I cannot understand the criticism mentioned so far. So dear ones, keep it up! As usual, the food is fresh and delicious. There's nothing new to say about that ;-)

The new concept... It's shit. I went to the store today to get a sub, of course why else... Before, even if something was going on, I would be out after 5-7 minutes. Today you order from a vending machine (hello McDonalds) and then the product is prepared. If I hadn't stopped the process I would have missed my train. This is a 0 number and I will every store Avoid those who rely on it. The employees were and are super friendly here and are happy to help, but that's not an option for me. The time easily doubles. Thanks for the years before, a loyal customer says Adioz

All super nice employees and a clean restaurant🎀

S-s-s-ubtastic (but please adjust wages)