Speed Pizza in Sankt Augustin

Unfortunately I have to leave a bad review here. We have been loyal customers and fans of Speed ​​for probably 10 years. However, the last two times we had terrible gastrointestinal problems after ordering, including our friends who also ordered. Of course, this is absolutely not at all clear. We will definitely never order there again and can only strongly advise everyone not to go to this place. It's a shame, but that doesn't work.

Reading is probably not in the application letter... Getting advertising despite the sign. Legally not allowed.

The food arrived after 70 minutes. You are not greeted in a friendly manner on the phone, when you ask about the food, so after the order, where does it stay. The food arrived very, very, very cold? Wasn't eating any more fun? So it tasted absolutely nothing. Sorry, this has happened many times. But we ordered anyway because you like the food. But if it is delivered so late and then still very, very cold and if you then call to ask where the food is, you will be treated so badly, thank you, never again.

Food is usually really tasty, but I have to say that the customer service is a big minus if you accidentally click on the app and press cash payment instead of online transfer and then you only get a cheeky discussion and then a cheeky slap in the face

Not worth the money... Firstly, the driver who brought the food was quite taciturn and grumpy. Secondly, I have never had such bad peanut sauce. And I know what a good peanut sauce tastes like. You can also refine those from the glass. The rice was, well, all the sauce was nothing, and the food ended up in the trash can. Tried pizza. Looked careless and like it was made for the first time. Yeah, I would recommend it to someone before you starve. So conclusion: waste of money, tasteless, unwatchable and driver 🙄

So far we have always been satisfied. Have been ordering there for years. Unfortunately the quality has deteriorated significantly. The pizza sometimes doesn't have everything on the menu, the salads consist mainly of iceberg lettuce and the taste varies greatly. We now order from Pizza Big Boy. It's more expensive, but the quality is good. SORRY! But I'd rather pay more.

Delivered quickly, but the meat tastes like old shoe soles.

Dear ladies and gentlemen, your excellent cuisine, the variety of dishes you offer is exorbitant! Excellent! I have been a regular customer of yours for years and love your works of art (truly art). Everyone in the kitchen is a little Picasso. It puts a satisfied smile on my face when I eat your food. Best regards

I specifically ordered in advance so that it would arrive during my lunch break, well what can I say.. Food came 50 minutes later than stated. Food just arrived cold. I called to let you know and all I got was "yes, what should I do? it was a long way". It's a 17 minute drive between my work and their store. The pizza has to stay warm/hot. Not even friendly on the phone. I still gave the driver €2. Ordered last time. Now I understand the bad reviews ;)

The food was terribly bad. I don't recommend anyone ordering there. The delivery person was very nice, but he can't help it.

I ordered mixed sheet pizza. After 70 minutes they brought me chicken pizza. It was a bad experience for me

Super friendly and you can even have it delivered. Ordered Kun bao and a cheeseburger with fries. Fresh and tasted fantastic. We can only recommend it

Unfriendly, has nothing to do with good food

The delivery is super fast The drivers are always friendly, even if you don't have a tip Nothing to complain about :)

For a quick in between, gladly again. Price performance great.

I had problems with nausea for days after I ate. In addition, the food arrived cold

I have to say I'm really disappointed. I have always ordered food there (over 10 years) and it usually tasted good. Every now and then something was forgotten but I won't say anything about it. Last night I ordered dinner with friends. As is often the case, something was forgotten to be delivered...My calzone, which was filled with gyros, onions and pepperoni as well as tzatziki, smelled extremely like old, spoiled fish. When I immediately called the delivery service, the employee asked me to exchange my cell phone with him so that I could send him a picture via the Watts app. He suspected that I had fish in my food. Even after a thorough “autopsy” of my calzone, no fish could be seen. The employee on the phone told me to show my food to the delivery person who would deliver the forgotten food and to call him. When it came I asked him to smell it. He just laughed and immediately said that it smelled like fish. He called his boss and told him this. He promised me a new "fresh" calzone. When it was brought from the same supplier after about 20 minutes, it also smelled like old fish. I asked the delivery person to smell it again. He just laughed and said everything was fine and it didn't smell like fish. The subsequent tasting by me and my friends proved the opposite! Just disgusting. 1 star is too high and I'm really disappointed!!! I will never order there again and neither will my friends! It would be interesting what the health department would find there...

Party pizza arrived on time, was still hot and delicious. We order here occasionally and have never had any problems. :)

Unfortunately we waited half an hour for the salad that we ordered to take away. This cannot be tolerated given the large number of employees working around there. The salad is missing from the selection!!

We have been happy with the food for years, the last two times were simply a disaster. Firstly, the completely wrong pizza was delivered and then it was also inedible. We don't order here anymore.

We ordered the first family pizza at 10:27 p.m. and even called them and asked if the address was correct, because at Speed ​​Pizza there are problems with it if you order from several addresses, because no matter which address you give, it will be sent to everyone's address First order delivered, everyone who reads this knows the problem. We called again at 11:38 p.m. and was told that all the suppliers were on their way and that the pizza should arrive in 10-20 minutes. It's now 0:36 and the pizza is still not here. Wouldn't order there again, would rather go to McDonalds.

Would like to rate the food, but it NEVER arrived! Waited over 2 hours, called twice… supposedly the pizza was supposed to arrive in 10 minutes after the second call….

Junk food for those in a hurry with fast service, good parking and outdoor dining with no space problems.

I waited 50 minutes longer than I already had to wait. After 20 minutes after the time where it was stated, I called to ask where it was because I had already ordered late and had to get up early. They made me wait on the phone for almost 5 minutes and were rude to me to say that food will be there at any moment. I waited a long 25 minutes after the call when the distance took less than 10 minutes. Wherever it came, the food was still cold.

Preferably 0 stars. Why do you pay for extra ingredients if the pizzas come without them? Pure bullshit. It was definitely the last time. Thanks for nothing.

Waited 2 hours for a lunch order, that was different. Unfriendly staff when asked on the phone. Unfortunately, the quality has also deteriorated significantly.

We ordered from Speed ​​Pizza again. The pizza tray was filled incorrectly again, it took more than 90 minutes again and the pizza was cold again. In total we have ordered from Speed ​​Pizza eight times in the last few months. - Only once were the pizzas delivered as ordered. There were never waiting times of less than 60 minutes; no matter what day of the week. This was definitely our last order from the store.

We waited 3 HOURS for our food, outrageously never again!

Under all hell I waited over 2 hours for the pizza and then the delivery service came to me and looked at me so annoyed that I wanted to tell them that they could go straight back home and that I didn't want the pizza anymore I just think it's an exaggerated impudence

Had the Kentucky pizza. About 5 hours after eating I spent the evening on the toilet and just vomited. Never again speed pizza, before that I go into the forest and eat tree bark, it goes down better in the stomach than something like that.

Usually they are always quite satisfied but today it wasn't tasty at all..... Waited over an hour for the food (I called there after an hour and asked, I was told it was very busy and the food was on the way) The food came later and then it was just a little warm, which was a shame...

I've been ordering there for several years. But in the last few weeks/months the service has seriously declined. Food always comes 30-60 minutes late. Quality is no longer the best either. If you call in, you'll only get stupid answers. Was the last time.

Unfortunately, I was very disappointed with my last order from Speed ​​Pizza. The large burger I ordered was okay, but the small burger didn't taste good at all - it looked a little like a Big Mac, but it wasn't. The Tunno pizza had hardly any flavor and the crust was very soft. The chicken nuggets in the thermal bowl had become very mushy due to the condensation and only tasted like frying fat without any consistency. The sweet and sour sauce at least made the taste bearable. The delivery was on time and the delivery person was friendly. - Most of it unfortunately ended up in the bin today. Cheers.

Wrong address and wrong order Money gone despite return. Otherwise the food was always quite okay and I liked ordering there but after the last promotion never again.

Our order was delivered to the wrong address even though everything was stated correctly. Unfortunately, when it arrived at the correct address, it was completely wrong and the driver took it away again. The driver was very nice and I feel very sorry for him because he apparently doesn't get paid for the trips he made for free. On a subsequent call, the employees were very unfriendly, so I can't make any recommendations and will never order here again.

came for euros football, very good service and food

A delivery service couldn't be worse. Rude, constantly forgetting the children's boxes and taking almost 2 hours to deliver. Just go somewhere else.

‼️After today's incident, where my wife was treated like cattle by an employee and no respect was shown, we are clearly distancing ourselves from this company after more than 12 years of long-standing customers. Something like that has no place in today's society 👋 Conversation took place today on June 5th, 2024 at 1:35 p.m

Order was not delivered and is apparently too far from Sankt Augustin to Oberpleis Boseroth. I ordered via Lieferando and was not informed. Don't order from there anymore.

Anyone who, as a pizza baker, takes something so burnt out of the oven and is satisfied that this pizza and pizza rolls will go to the customer has either completely given up on their job or is simply blind. I've never experienced anything like this. That's really hard. It's best to give this shop a wide berth, because some people have to be left behind.

So my tortellini was very soggy. The fries were very cold and I would have expected a bottle to drink for the fact that we ordered over 40 euros worth of food. And this was not taken into account with the paninis. Very disappointed

Diverse food, very nice service. You can sit inside and outside. Delicious

It took a good 70 minutes for the pizza to be delivered. Unfortunately, the quality of the pizza didn't convince me at all. I have already tried a few pizza delivery services. When contacting the pizza delivery service because of, among other things, the 70min. It said delivery time That's not unusual... it's a shame, but I am don't order anymore. All the best

My salad was forgotten upon delivery. The driver checked in the car, but then just left! When I called Speed ​​Pizza, they told me the salad was still there and would be delivered immediately. 30 minutes later I called again and was told he would be there in about 5 minutes. That's how it was. However, it was completely mushy and unappetizing due to the warm chicken meat. The container was completely fogged up. I received neither an apology nor compensation. I paid via Paypal & have used Paypal to resolve the dispute. Speed ​​Pizza does not respond to my request or complaint (reimbursement) at all. Very bad service. Once and never again.

We've been coming to Speed ​​Pizza for years. We are very satisfied. You can eat great here for little money. We especially love the salami pizza. We also like to eat the schnitzel, although I would like to highlight the hunter's sauce, which is cooked according to the house recipe. Not to mention the great pasta dishes. I would particularly like to highlight the homemade tiramisu, which tastes simply great. The team is super friendly, which is why we are there often. LG A. DRESEN U.M. MEIER

I've been a customer for over 10 years, ok everything wasn't always great but today April 6th, 2024 was a blast! Wrong delivery and the pizza that I didn't actually order was completely charred. But since we were hungry, I ate half of the charred pizza except for the edge🥴 When I called on the phone, I was passed on and told not to queue, not to eat the pizza and the driver would now bring a gyros pita .... oh dear people, that's not how you treat regular customers, I would have liked a credit of two euros or sorry... nothing more and nothing less. absolute catastrophe. I will never order from the store again. Thanks

far too long of a wait! When we ordered it said 36 minutes, the food arrived after over an hour and was cold!

The service was rude, the order was canceled without notice, and the wait was 2 hours.

The food we order tastes great. For example, the spaghetti tastes great for me personally. The other pasta dishes and pizzas are also really good. Speed ​​Pizza's second store, Speed ​​Döner, is recommended. Some restaurants can learn something from the service staff.

Real dirty shop! I ordered food at 11 a.m. which was supposed to arrive at 12 p.m., at 12:15 p.m. the supplier calls the phone number given when ordering and tells me it is 12 kilometers away from the address given, which was also given when ordering 🤬 Disaster this supplier

Food looks good and the food comes very quickly

Been a customer here for years. I would always come here to eat or order. Of course there are bad days when the order wasn't completely fulfilled. BUT that is only very, very small. Mostly always happy with everything. Especially if you eat locally at Speed ​​Pizza. The food tastes better directly on site than when it is delivered. Therefore I would recommend eating in the restaurant. All employees are friendly and accommodating. 😊 Duck with fried rice is my current favorite 😁👍🏽 02/10/24 Ate turkey schnitzel there for the first time. My goodness, it was delicious and the portion was big. Delicious. The fries were also super crispy and not too soft. Precisely.

Ordered 6 x Gyros Pita (€6.70), received salad on rolls - each with 2-3 pieces of meat. Ordered 1 pizza Margherita (€5.20), received fridge-cold pizza. When we spoke to the boss on the phone, who we had asked to make improvements, we found out that there had "never been any complaints" and that he would not make improvements.

Food always fresh and delicious Fast delivery Friendly staff

Delivering to the wrong address and blaming me for accepting the wrong food from the other address... €20 thrown out the window for these disgusting people. Unfriendly on the phone and saying it was my fault... but they don't look at the address at lieferando but at the cell phone number.

Waited 2 hours and 45 minutes total. Called after 2 hours and was assured the food was on the way. Called 45 minutes later and was told it hadn't even been done. Great service to lie to your customers. Completely dispensed with it and will never order there again.

Pizza was cold and we were put off asking where the food was

I ordered pizza and pizza rolls with herb butter and when I opened the herb butter package there was mold on it (see photo), the pizza was very greasy and the pizza rolls were quite ok So the store used to be better, unfortunately not anymore and the delivery person is no longer as motivated as he used to be, hardly spoke and was shy.

It's a shame to see how a business has developed so badly. It often takes 1 to 1 1/2 hours from order to delivery. At a distance of approx. 3km. (Yes, there can be a lot of deliveries) ... then the pizza box and its contents are completely soggy, the fries are soggy and inedible, the rice including the side dish is cold and then something else is forgotten. Dear Speed-Pizza team, it would be time for a name change to Slow-Pizza or NoGo-Pizza... In any case, you have lost us as customers.

War mal unter alter Leitung besser und leckerer

Die Panini, waren sehr pervers. Brot zu Käse Ratio ist viel zu übertrieben. Bei jedem bissen tropft massig Fett raus. Nicht nochmal. Die Nudeln waren jedoch lecker.

Sve je odlično svaka preporuka uvijek i zauvijek osjećaš se kao kod kuće tako ljubazni svi svaka preporuka

Sehr leckere Gyros. Etwas zuviel Salz. Kartenzahlung nicht möglich.

Ich habe öfter schon bei Speed bestellt. Das Essen ist immer top. Schmeckt super. Nichts auszusetzen. Leider ist die Dame am Telefon sehr unfreundlich das ich schon keine Lust mehr habe anzurufen. Keine Lust meine Bestellung aufzunehmen, sehr genervt und das seufzen am Hörer muss nicht sein.

Wenn ich könnte würde ich minussterne geben. Anderthalb Stunden vergebens auf das Essen gewartet, bis uns der fahrer angerufen hat dass er die falsche adresse von den kollegen mitbekommen hat. Seine Aussage lautete dass er in 10 Minuten da sein würde... 20 Minuten später immer noch kein Essen in Sicht. Den Fahrer erneut angerufen seine Antwort: "in 4 Minuten bin ich da" zwei Stunden später immer noch kein Essen da. Ich erneut den Fahrer angerufen und gesagt dass er seinen inzwischen kalten Fraß behalten soll und uns das geld wieder geben soll.daraufhin brüllte ee mich nur an mit den worten:"bin gleich da ist nicht mein problem wenn ihr so lange wartet" Vor Ort angerufen, wollte man nicht verstehen weshalb wir das essen nicht mehr haben und unser Geld zurück wollten. Man hatte uns zum schluss angeboten fast insgesamt 40 kilometer zu investieren um dort in dem saftladen unser geld abzuholen, dieses freche angebot lehnten wir dann mit der drohung die polizei einzuschalten dankend ab.diese Diskussion dauerte erneut gute 20 Minuten. Irgendwann klingelte es dann an der Tür und fanden unser geld vor der Haustür abgelegt vom Fahrer, der noch nichtmal die Eier hatte es uns persönlich zu überreichen. Keine Entschuldigung, nichts!!!!! Inzwischen bei Pizza König bestellt halbe Stunde war das Essen da... die wussten wie es funktioniert und wie man mit Kunden umgeht. Speed Pizza ist mit Abstand der größte drecksverein der mir je untergekommen ist!!!!! Ich werde jedem davon abraten dort was zu bestellen!!!!

Essen war sehr schnell da lecker und heiß. Fahrer ist cool und nett. Gerne wieder.

Essen wie immer lecker und sehr schnell und heiß geliefert worden. Netter Lieferand.

Haben heute da bestellt. Die Lieferung war schnell und das war es dann auch schon das essen ist leider nicht mehr so gut wie früher das Putenschnitzel, bei dem ich mir noch nicht einmal sicher bin ob das überhaupt Pute war. Ging garnicht ist in der Tonne gelandet. Echt schade. Früher waren wir immer zufrieden jetzt schon das zweite mal enttäuscht.

Liefern schnell und zuverlässig, auch bei Bestellungen, die schon mehrere Tage vorher aufgegeben wurden, kann man sich auf sie verlassen...

Essen ist super und man kann eigentlich alles sehr gut essen. Leider wird manchmal nicht auf die Adresse geachtet, welche man eingibt. Ich bestelle oft auf die Firma. Manchmal auch nachhause. Wenn ich nachhause bestelle, dann rief der Fahrer schon mehrmals an und sagte, dass er auf der Firma sei. Meine Bestellbestätigung beweist allerdings, dass ich nachhause bestellt habe.

Wenn ich bestelle dann meistens bei Speed Pizza. Das Essen ist echt gut und kommt genau wie in der App angezeigt wird und die Lieferanten sind sehr freundlich🥰 nur empfehlenswert. Außerdem haben die echt eine große Auswahl an Gerichten!😍

Leckeres Essen und sehr guter Service.

Super Essen und sehr Nettes Personal

Schnitze in der Sauce ertrunken, war lauwarm. Die Pommes waren kalt und noch roh. War sonst immer super zufrieden, nur heute nicht. Selbst mein Hund wollte das Essen nicht.

Essen schmeckt eigentlich immer gut. Die Lieferzeiten sind mittlerweile absurd. Angegeben werden 40 min. Der Fahrer braucht für 3km Weg jedesmal 1,5 Stunden. Das ist doch nickt mehr normal. Das ist das dritte mal in Folge. Nochmal bestellen wir hier nicht.

Der bre an der Kasse ist miese sympathisch 🤝🏼

Sehr freundliche Mitarbeiter. Das essen ist auch super lecker, wenn man versuchen würde die pizza am rand nicht zu verbrennen, sonst nichts auszusetzen. Lieferzeit sehr lang.

Haben uns das Essen Freitags am späten Abend ins Hotel liefern lassen und waren absolut positiv begeistert. 3 nicht wirklich kleine Pizzen für einen unschlagbaren Preis und 80 Cent pro Extratopping lassen auch keine Nörgelei zu. Die Zutaten waren frisch (Hut ab, die Jalapeños brennen heute noch 😂) und der Lieferant ein richtig korrekter Dude. Grüße an der Stelle noch einmal und Danke für den Dönertipp in Bonn! Das Ambiente können wir leider nicht bewerten, werden dies bei unserem nächsten Aufenthalt in Bonn gerne ändern.

Es war so lecker und man fühlt sich wohl bei den netten Mitarbeitern, alles sieht modern und sauber aus im Sommer kann man auch draußen gemütlich sitzen 😍

Bin seit Jahren ab und zu dort und es gefällt mir ziemlich gut. Preis-Leistungsmäßig top, Bedienung freundlich, Essen gut. Das einzige nicht empfehlenswerte ist das Liefern, da kann man schoneinmal 2 Stunden auf das essen warten, kann aber auch am Lieferservice selbst liegen.

Wir bestellen seit Jahren bei Speed und für uns kommt nichts anderes in frage! Essen super lecker, schneller Lieferung und super freundliche Fahrer! Weiter so

Super freundliches Personal, schmeißen bei Ladenschluss nicht raus. Essen schmeckt top und ist preislich verhältnismäßig.

Bester Laden! Gutes Essen! Personal schmeißt auch nicht mit Messer und Gabel!

Seriöse und zuverlässige Pizzeria. Die Pizzen schmecken vorzüglich, einer der besten Pizzerien, die ich kenne, mit sehr korrektem und freundlichem Personal.

Der Service ist der beste den es gibt Und das essen noch besser

Sehr leckeres Essen und freundliche Bedienung.

Service ist der beste und essen auch

Walla gut👌🏽preise gut essen gut

Das Eseen ist immer lecker und schön warm.Und schnell fertig

Essen ist sehr lecker, nur der Service lässt zu wünschen übrig. Super unfreundlich und beschwert sich über‘s Trinkgeld…

Super Essen, gerne auch Mittags mit Kunden !!!

Prima Essen, nette Leute. Für den schnellen Hunger perfekt