Sofitel Munich Bayerpost in München

We arrived to the Sofitel Bayerpost after an exhaustive travel day and were greeted by the friendly and accomodating staff at the hotel. Check in was smooth and efficient and once we arrived at our room we were amazed but the size and amenity. We were celebrating our 50th wedding anniversary and the staff went out of their way to accommodate our special occasion making it a most memorable stay. Thank you team.

Great stay and thanks to the staff for being so friendly and helpful.

We stayed at the Sofitel Hotel over the weekend, and it was fantastic. The service at the reception is highly trained, especially Mr. V. Mitrovic. He was extremely helpful and recommended excellent restaurants and attractions. We've stayed at many hotels, but his honest and competent manner is exceptional, and we immediately felt "at home." Keep it up!!! The cocktails and the room are 10 out of 10. We'll be back!!!

The employee who receives the car is very bad

My stay at this hotel was far from what I expected. The first room we were given was extremely worn down, with scratches all over and a generally outdated feel and was not cleaned well. After complaining, we were moved to a different room the next day, which helped slightly but didn’t make up for the overall experience. The staff did not make us feel welcomed , and the attitude throughout the stay was cold and uninviting. On top of that, every time we returned to the hotel, the valet argued with us about parking, claiming the lot was full and suggesting we park at another hotel. Why should I have to park somewhere else when I’m staying with you? Overall, I left feeling frustrated and undervalued as a guest. I would not recommend this hotel based on my experience

Architecturally remarkable, but aging rooms. Breakfast below Sofitel standards. Parking too expensive.

Our experience was disappointing due to unresolved billing issues. We arrived early in the morning because of our flight schedule and found that our reservation had been cancelled. Thankfully, the front desk helped us reinstate it, and we paid the full amount again upon arrival, which is confirmed by our receipt. Despite this, we were still charged a cancellation fee through Booking.com. Additionally, we have not yet received the remaining balance of our deposit after the parking fee deduction. We contacted the property via email to resolve this matter but are still waiting for a response. We hope the management takes action to resolve this fairly. For information and reference, our reservation was from July 22nd to July 24th, 2025. Update on August 15th, 2025: We have not been refunded for the extra charge as official credit card transaction, although being informed by the property it is processed by Booking.com. We are waiting on further clarification on refund mechanism and receipt, as we had attempted to continue communications with the property through Booking.com, but no further reply has been received so far (which indicates no intention to reach fair closure). The only documented transactions that we can reference are the payment we made to restore our preservation and the extra charge as cancellation fee processed through Booking.com.

It was a good experience in Sofitel Munich, the staff were friendly especially the duty manager Mr.Mahmood

I recently had the pleasure of staying at your hotel and I wanted to express my sincere appreciation for the exceptional experience. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring that every detail of my stay was perfect. The room was luxurious, spotless, and equipped with all the amenities I could possibly need. Additionally, the hotel’s location was perfect, allowing easy access to everything since its in center of the city, The dining options were outstanding, and I thoroughly enjoyed every meal. Special thanks to Umut who has an excellent guest relations and trying to communicate with every single guest to make their stay memorable. Overall, my stay was nothing short of phenomenal, and I will certainly be returning in the future. Thank you once again for making my visit truly memorable.

I enjoyed the service I received from the waiters and especially from the hotel manager, his name is UMUT OFKELI. He is a very nice guy and solved every problem I had.

We've stayed there many times, but this was the last time. It's actually a beautiful, luxurious hotel, centrally located... But...there's no parking space upon arrival because hotel guests can't park in their parking garage. Unfortunately, you can't reserve a parking space, and there's no one to park your car for you. Only a "manager" who says his hands are tied. So you're stuck there, stuck in a daze, having to park your car somewhere in the train station district on a Saturday evening and walk back. Even a cocktail voucher is no use... The room is actually nice...but the fan is broken, the phone in the room is dead, and calling reception to order something means going through 5 menus (press 1...) and then no one answers. Too bad...

We came from the Bodensee region. We would like to thank manager Umut for the excellent service he provided.

Hotel manager Umut welcomed us warmly and looked after us until our departure. I would recommend the Sofitel Hotel to everyone. I would like to thank Umut and the Sofitel staff again.

This Sofitel offers an appealing base for a stay and has a lot of potential. However, in my opinion, some of the finer details that define the typical Sofitel charm and the brand's special quality are missing. Compared directly to other Sofitel hotels I've visited, this hotel doesn't quite meet the usual standards in some areas. This assessment is based on my personal experience.

We felt very spoiled by the staff at the Sofitel. The staff and the facilities made this stay fantastic. We loved the breakfast. Jeffery made us feel so welcome every day with our 11 month old baby who was cute and well behaved but made a mess every morning. They had kid food, snacks and plates as well. The room was beautiful. They also provided baby soaps with the baby bed. The front desk staff was so helpful and accomodating. We enjoyed a dinner at the bar and had a great time as well. Thank you for a great stay. The gym was tight and just ok. Otherwise, it was fantastic.

Absolutely beautiful hotel, excellent location- customer service was amazing!

Feedback on our stay at the end of December 2024 1. **Welcome and Service:** - Upon arrival, other guests were served before us, which we found unusual. - There was no room tour, as is usually the case. - No welcome drinks or a surprise for our son, which is often standard in other hotels of this category. 2. **Junior Suite:** - **Amenities:** There was no soap in the bathroom and no slippers. - **Shower:** The shower was clogged, and after 2-3 minutes, the water started running again. Despite contacting reception several times (by phone, with waiting times, and no response), we reported the problem to the Duty Manager in person. We were assured that someone would take care of it. A technician arrived late in the evening but was unable to do anything, and the next day's technician was scheduled for the following morning. - **Telephone:** The telephone line in the suite was not working. There was a tangled cable (photo was shown to the duty manager), and although the telephone upstairs worked, the problem wasn't resolved by the end of our stay. 3. **Room Cleaning and Service:** - The next day, only the bed was made, but no new cups, Nespresso capsules, or water were provided. After 10:00 PM, we had to complain to reception again to receive these items. - The clogged shower continued to be a problem the next day – it filled with water again after 2-3 minutes. This problem, too, was not permanently resolved. - Turndown service was again not performed, which we also reported by phone. We were told that it was probably "forgotten." (On the first evening, the gentleman personally organized turndown service after he had dealt with the clogged shower, and this only happened after 10:00 PM.) **Conclusion:** The stay did not meet our expectations for a hotel of this category. There were repeated problems with the room and service, which were not resolved to our satisfaction despite repeated complaints. We hope that these issues will be better addressed in the future.

AMAZING EXPERIENCE AND SERVICE.. very limited for kids food

Loved the bedding, spa and breakfast. We erre close enough to old town and walked around when needed we caught uber lots of taxis outside hotel. The hotel itself is a beautiful piece of history and architecture. Front desk Alex went out of his way to make us feel welcome.

The location next to the main train station is a bit off-putting due to the crowds milling around outside. It doesn't help that Bayerstraße is a permanent construction site.

Nice and classy hotel with excellent service. I thank all the hotel staff.

We wanted a hotel near the central train station and this hotel is one of the best I’ve stayed in. Exceptional service, fair price and would stay again.

The Sofitel Munich Bayerpost offers comfortable beds and well-designed, functional rooms. However, many rooms are visibly worn down — a renovation or at least a proper facelift is clearly overdue. The breakfast experience was disappointing. While the selection is decent, the service is far from acceptable: on a Monday morning, the queue at the omelette station stretched for over 1.5 hours. Moreover, the kitchen only prepares dishes listed on the menu — and an omelette is not among them. No flexibility, even for standard items. The spa is a real highlight: beautifully designed and very relaxing. Unfortunately, the atmosphere is ruined by one staff member who starts pressuring guests right after 8 PM to leave the sauna area. She does so in a rude and unprofessional manner — walking through the spa 10 minutes before closing and shouting at guests to start showering. Completely inappropriate for a hotel of this class. The in-house restaurant serves good food, but prices are extremely high. The quality does not fully justify the cost — dishes were nicely presented but lacked refinement. Overall: a mixed experience. The hotel has strong points (spa, beds, location), but service inconsistency, aging rooms, and the breakfast chaos significantly reduce the overall value

Poor service. Our reservation was canceled while we were on our way to Germany because we were a few hours late for check-in. Note: We tried to contact them several times regarding a refund, as they were the ones who canceled the reservation, not us. However, they never responded. For your information, we arrived, rebooked, and paid again, hoping to receive a refund later, but they didn't respond.

Beautiful hotel in a great location, just a short walk into the city center. There's a parking garage underneath the hotel where you can also conveniently charge your electric car. The rooms are attractive and clean. The beds are comfortable, and there are plenty of towels. The breakfast is good, and the spa is fantastic.

Our hotel of choice when we travel to Munich.

Once inside, you forget that Munich is currently a huge construction site. The atmosphere is calm, the staff efficient but discreet, and the service combines the best of French and German character.

One of the few hotel experiences where everything went perfect. Calm room, all sockets / lights work, nice gym and spa. Very recommendable.

Nice hotel with good service. Breakfast is very delicious. Rooms are well equipped

Overall, Sofitel Bayerpost is a great hotel in Munich. The location is hard to beat, the service is excellent, and the rooms are roomy (heh) and comfortable. My biggest complaint is the gym, particularly the area with weights. You can only comfortably fit 2 people in there (and there’s only one bench), and the time I went, 2 people stayed for over an hour before I left, and I wasn’t able to use any of the weights. Hopefully they can fix this!

The staff were not honest with me at all. Breakfast was added to my bill even though I asked not to add it. I did not have breakfast at the hotel at all. Parking fees were added, and my vehicle was not in the hotel parking at all. I have never felt in any hotel before that I was deceived except this time, unfortunately.

body wash / shower gel all used up in the bathroom, i called customer services and asked them to provide quickly. a hotel staff came few minutes later and give me body lotion(?!), and said no stock of body wash / shower gel in the hotel. i said it was impossible, the staff replied in a very impolite manner and asked me to call counter. he left, very rude!!!!

Rude arrival, room wasn’t ready despite booking an early check in (although they upgraded us), room wasn’t a great design (with plenty of cobwebs), housekeeping often barged in without knocking and cleaning wasn’t great, room service was sometimes slow and had to be called again, and generally a very disappointing stay. Surrounding area is also a bit grotty. The worst Accor experience I’ve had.

A good choice and an enjoyable stay. The place is quiet and the accommodation is luxurious. We enjoyed our stay very much, especially since the hotel is very close to everything. The price is a little high.

We're always happy to stay at the Sofitel in Munich. We were particularly impressed by the top-notch service. The location is also quite good; the hotel can't be blamed for the numerous construction sites around it, but it's worth being aware of if you're arriving by car. The rooms sometimes lack that final touch of attention, as I expect from a 5-star hotel. Specifically, the sound box and the top shelf need dusting. It will be done after I mention it to the reception. But that's the only criticism I have here. So, housekeeping, put on white gloves and check a bit more. On the other hand, the breakfast is absolutely fantastic and leaves nothing to be desired. The same goes for the excellent valet parking and the staff overall.

Great hotel, large room, friendly staff, fantastic facilities, and a delicious breakfast—plus a very central location. What more could you want?

We loved the breakfast staff and the breakfast! What a beautiful way to start off the day. The evening manager helped us get tickets to the opera. He was a gem. Had a fabulous message in the spa. Loved the live orchids. They were stunning. I would have taken a class on how to get my orchids to grow like that. Loved all the little extras, like the infused water for us to enjoy, hand lotions and so much more. Thank you for a lovely visit! We will gladly recommend you and look forward to seeing you again! Thank you!

Dear Hotel Manager, I hope this message finds you well. I would like to provide feedback regarding my recent stay at Sofitel Munich. Please be informed that my reservation was made not only through the Amex Platinum The Hotel Collection but also as a Gold member of the Accor loyalty program, which entitles me to a range of benefits. Unfortunately, during my stay, none of these benefits were acknowledged or communicated by the staff — no mention of the $100 hotel credit, welcome amenities, room upgrades, early check-in, or late check-out. The experience felt no different from staying at a regular hotel without any loyalty status, which was very disappointing considering the 5-star standard and premium pricing. To be candid, if this is the level of service and recognition guests receive, then maintaining loyalty status or being part of a rewards program feels meaningless. The benefits seem nonexistent in practice. While I hesitate to compare, other hotel groups such as Hilton and IHG clearly communicate and honor their loyalty benefits, enhancing the guest experience. Some may suggest that I should have asked about these benefits myself. However, I believe it is the responsibility of the hotel to proactively inform guests rather than expecting them to inquire or chase after perks. I hope you will take this feedback seriously and consider improvements to better recognize and serve loyal guests in the future. Thank you for your attention. Kind regards

We had a magnificent stay here for the weekend! I want to thank Eddie from the reception again for all the help and infos! We enjoyed the gym, the bar and loved our room. We will definitely be back in the Sofitel when we choose to visit Munich in the future! Thanks again!

It is one of the good hotels for accommodation and is close to the center of Munich, as it is close to Arabic restaurants and also to the marina in addition to the main train station.. But what is wrong with it is the breakfast, which I do not recommend at all.. The quantities are small and are not replenished when the quantity is finished except at the request of the staff and there is no variety as well.

The building is large and beautiful, the location is excellent, and the staff are very friendly and helpful. I highly recommend it.

This is a beautiful hotel . The hotel staff and restaurant staff are wonderful - staff are very attentive. The breakfast buffet is amazing and the restaurant food quality was excellent. I look forward to staying here again one day soon 😍

The welcome at this hotel is always a bit cold, but beyond that, it's a beautiful hotel with a wonderful setting that I've been returning to for many years. A special mention goes to the delicious breakfast. The suites retain their charm over time. The bedding is very comfortable.

I was completely satisfied with my stay at the Sofitel Munich. The hotel impresses with its elegant ambience, high-quality amenities, and extremely central location, right next to the main train station yet wonderfully quiet. The service was first-class: The staff were always friendly, professional, and helpful. Check-in and check-out were quick and easy. My room was modern, very clean, and offered a high level of comfort – exactly what you would expect from a hotel of this category. I can't comment on the dining options as I didn't take advantage of them. Overall, a very pleasant stay. I would recommend the Sofitel at any time and look forward to seeing you again.

I recommend staying at the Sofitel. It's a wonderful place, elegant, and has a prime location near the old square. What made the place even more beautiful was the good treatment of (Front Dek Manager) Edris Aram. He made all the procedures easy for us and made our check-in quick. I recommend dealing with him.

The location near the train station is unbeatable, the spa is beautiful, and the bar is also great. The staff in these areas are courteous and committed to making guests happy. The welcome gift (bottle of champagne) is also very generous, as is the room upgrade for Platinum members. Unfortunately, the reception leaves a lot to be desired; there was no proactive communication, and the staff seemed disinterested and unfriendly. The breakfast was also overcrowded and of poor quality, not worthy of a Sofitel. When we asked for a late checkout at 1:00 PM, we were told no, as high-status guests were coming after us. When we checked out and were asked how our stay was, and we said "mixed," we received no feedback... We then told them what bothered us, and they said we can always offer a late checkout and we can stay if we want. We politely declined.

Julian Lindinger I would like to thank the kind employee at the hotel. He is wonderful and very helpful.

Great location, great staff, great facility = great hotel

For a 5 star hotel, the Sofitel Munich should have been much better. We found ourselves at reception one morning with no staff behind the counter, and no concierge either - had to wait a few minutes until someone noticed us standing around. Staff at breakfast were disinterested at best, and the food offering was very ordinary. Room was adequate but very dark. Worst hairdryer I have ever used in a luxury hotel. If staff are not there to provide excellent service to the customer, they probably shouldn’t be there. We have stayed at many Sofitel hotels around the world and our experience on this occasion makes us question the prestige of the brand. If you’re looking for a hotel next to the main train station, this is the one for you, but otherwise I would pass.

my stay at SOFITEL HOTEL MÜNCHEN was excellent this is the third time I have used this hotel and again it was a fantastic experience the service is really good when you arrive at the hotel you are welcomed by a professional team who are ready to help you and you can feel they do their best to ensure that you have a good experience when I arrived at the hotel I had a wish to upgrade my room it was no problem the receptionist quickly found a solution when I got to the room it was not exactly what I was looking for so I wanted to upgrade again to a larger room it was a bit of a puzzle for him to find a room but he managed He took the time to show me the rooms what options were available to me he was friendly and accommodating he made a really good effort to fulfil my wishes so five stars to the receptionists and bellhops SOFITEL HOTEL MÜNCHEN is a really nice hotel, stylish, beautiful surroundings, nice rooms, lovely spa area, swimming pool, sauna and steam bath, massage, really nice room service does it super well it's always clean super sweet staff and takes great care again five stars and the location is good, it is easy to get around the city and easy to get to from the airport if you use DB line S8, you drive directly from the airport to the hotel almost to the door for 15 € if you take a taxi around 120 € when I was checking out of the hotel I paid for my upgrade and a little bit from the minibar everything was as it should be when I got home a few days later I saw that 280 € more had been deducted from my account than we had agreed so I wrote an email to SOFITEL and asked I got a quick response from Sylwia Zawisza Back Office Manager who was able to inform me that it covered breakfast if it was not correct that I had used the breakfast at the hotel and it was completely correct that I had used breakfast I had been unsure because I had upgraded my room several times whether I could freely use breakfast or not so I had asked at the reception they were also a little unsure but they came back and said that I could use the breakfast for free I explained that to Sylwia Zawisza who again came back quickly and solved the problem so again really really good service the problem was solved also five big stars to Sylwia Zawisza Back Office Manager and SOFITEL HOTEL MÜNCHEN I highly recommend this five-star hotel All the staff do their utmost to make the guests feel welcome and comfortable Definitely a hotel I will use again.

This was my third time here. For me, it's the most beautiful hotel in Munich with the most beautiful wellness area.

Staff friendly, but cleaning not satisfying. There was dust on the surface including remote control. One day, the cleaning towel was left in the room. The water draining also slowly in the shower, so that have to take break during shower, which is quite annoying.

If you are arriving in Munich via train, this hotel is literally right outside the station. It is very convenient and also very convenient to the S and U line trains and the above ground trams that can take you around the city. The hotel has comfortable rooms with nice showers and bathrooms. The breakfast buffet that was included with our rate was wonderful and offered nice vegan/vegetarian options.

Great location and wonderful hotel to use when visiting Munich Germany. Breakfast is the bomb.

Access to our room was delayed but the hotel team was very thoughtful in providing extra touches after we received our room keys. The location is great - we walked everywhere and the central station is next door. The room is spacious.

Great service, breakfast was delicious, friendly and helpful staff.

I recently had the pleasure of staying at Sofitel Munich Bayerpost, and I wanted to express my heartfelt thanks to the Duty Manager,Mr Umut Mahmoud, for going above and beyond to ensure our stay was truly exceptional. I had a problem while checking in and I sent an email to solve the issue . From the moment he received the email, he made us feel incredibly welcome and was always available to assist with any questions or requests we had. He handled everything with such professionalism, warmth, and genuine care—it really made a difference. Thanks to Umut Mahmoud , our experience was smooth, enjoyable, and memorable. Thank you once again for making our stay so special!

I recently stayed at what is supposedly a luxurious hotel, but it was far from it. Firstly, the complimentary water was not sealed and labeled "freshly from the tap," which was concerning. The snack menu was available only from 11:30 PM to 7 AM, with undesirable options that no one would want to eat late at night. Room service had the same overpriced, limited selections as the restaurant, which was ridiculous. The air conditioning sounded like a Mack truck. The chair in the room creaked every time I sat down. The furniture and floor were scuffed and marked, and the toilet kept running water since the half flush didn’t work properly. Additionally, the electric bidet made a humming noise that was quite distracting. Concierge seemed to flee the scene without fully explaining abything about the room or hotel facilities. Very unwelcoming. This whole experience was very disappointing, and I cannot recommend this hotel based on the poor service and amenities provided.

We were here for dinner. Delicious food, friendly service, and good cocktails. We'll be back :)

Rated as a 5-star hotel, but certainly does not feel like it. On check in the reception was very warm and helpful. The room, however, was well worn and poorly designed (one sliding door shared between shower and toilet, making it impossible for both areas to be closed off at the same time). The location is very convenient to the main train station; however, that means there are no good views and lots of questionable characters in the area immediately surrounding the hotel. We booked through AMEX Travel and they did not honor our free breakfast on the last day with the manager unwilling to budge, even when provided with the receipt from AMEX. I will never stay here again and would not recommend it to others.

Room 369 – Overall a decent hotel. Since there was a trade fair in Munich, hotel prices were disproportionately high, so I won’t judge based on price vs. quality, but rather compare it to my recent hotel stays. First impression was good, with a nice touch of complimentary macarons and bottled water. However, turndown service was only provided one of the two nights. Looking more closely, the room showed signs of wear and was not particularly well cleaned. It was also far too dark. The soap dispenser in the shower didn’t work, used coffee cups were not replaced during cleaning, and the mattress topper seemed too short for the bed. Friendly staff at the bar and reception, but no one welcomed us at the door or offered to bring our luggage to the room. Conclusion: I’m sure there are better hotels in Munich within the same price range.

We only stayed here one night at the start of our trip and chose this location because of the proximity to the train station. But the hotel was lovely and the staff was extremely helpful. Would definitely stay here for a longer amount of time on a future trip.

After enjoying an all-around outstanding stay at the Sofitel in Rome last year – particularly due to the first-class service, the excellent location, the aesthetic design of the hotel, and the stylish breakfast room – we traveled to Munich with correspondingly high expectations. Unfortunately, these expectations were not met at the accommodation there. While the rooms are tastefully and high-quality furnished, the service leaves much to be desired: overall, it seems mediocre, unattentive, and rather superficial. The breakfast experience was particularly disappointing – it gives the impression of a mass processing operation. The staff primarily focuses on quickly assigning seating rather than approaching guests with personal attention and warm hospitality. In addition, there is an unpleasant background noise in the breakfast area, reminiscent of a busy train station – presumably due to the hotel's central location. Overall, our stay left a sobering impression. For this reason, we will refrain from visiting this hotel again in the future.

My family and I stayed at the Sofitel Munich for our family vacation and it was one of the best hotels we have stayed in in a long time. The hotel was beautiful, clean, and had a very nice and professional staff. We had the privilege to meet and get to know the hotel manager named Umut. He was amazing! He was very friendly, helpful and my college boys really enjoyed chatting with him. Umut and the entire hotel staff made sure our stay was perfect and that we were happy. We all agreed that when we visit Munich again, we will definitely stay at the Sofitel Munich Hotel. It was great! Umut is the best hotel manager we have ever met and enjoyed getting to know him. 😊

Excellent. Staff are fantastic and I have had a great week. Please pass on my thanks t the great team all across the hotel and services

I surprised my boyfriend who was traveling and I was impressed with the quality of the attention they gave to the case. My boyfriend loved the surprise and I asked him to thank Arturo Rubert in particular, who took care of everything! Excellent professional! 5 stars for him too. I hope to visit the hotel soon. Everything was impeccable.

It was very nice I love room service, bath, private, silent. All what I like

I had a small issue with the room upon checking in and I was contacted by the duty manager Mahmoud who made sure that the issue was resolved and his genuine hospitality and care to make our stay unforgettable was really the highlight of our stay. Mahmoud took it upon himself to personally help us which I really appreciate and I am grateful to have met Mahmoud and will look forward to our next stay! The location of the hotel is right next to the central station which is very convenient. The room is very spacious and the bed is very comfortable. The amenities are very refreshing as well!

Our group's stay was wonderful in every way. The hotel is fabulous, and the attention provided by its staff, especially Arturo's kindness and attentiveness, made our guests completely delighted. We will definitely return as soon as possible.

Ruzhen and Staff are outstanding. The hotel is conveniently located and offer terrific amenities. The spa and restaurant are outstanding. Highly recommend.

My room was super clean, and the bed was also super comfortable. I received a bath treatment from housekeeping with bath salts, a rubber duck, chocolate, and Diptyque products. The spa is not to be underestimated; even if it may not be impressive in terms of size, it scores even higher in terms of ambiance and service. We were greeted politely and immediately felt at home. In the brasserie, not only was the food fantastic, but the service was also attentive and courteous. Whether it was food or drinks, I received professional advice at all times. My evening was rounded off in the bar with excellent advice; after a brief chat with the bartender, he served my companion and me just the right cocktail for the evening. Our stay came to a perfect end with breakfast. With a large selection at the buffet and all kinds of à la carte dishes, I was completely satisfied. Check-in and check-out went smoothly, and we were in our room very quickly, despite our early arrival.

The hotel is beautiful - a perfect mix of historical elegance and modern luxury. The rooms were stylishly furnished and very clean! We felt completely at home as a family and will definitely come back. The Sofitel Munich Bayerpost is highly recommended - a real 5-star experience! A special thank you goes to the hotel manager Umut, who made our stay unforgettable with his warm and professional manner. He really fulfilled all our wishes and made us feel very special. You rarely experience such outstanding service

Nice hotel right next to the train station. The rooms are nice and we didn't notice any construction work in the surrounding area. What really bothered us was the breakfast buffet. That was clearly not enough for a German 5 star hotel. No comparison with the Andaz in Munich, for example. The service was also just “okay”, but that could also be because the hotel was almost completely booked.

Very nice hotel with a nice spa area. Only the location at the main station is not so nice in the evening, but you already know that ☺️ Staff is super friendly and accommodating. Eating in the restaurant is also highly recommended.

One of the best hotels I've stayed in so far. For the location it is really quiet, the staff is very professional and the furnishings are very luxurious.

Great location, friendly staff and comfy beds

We stayed one week in this hotel and we really enjoyed it all special thanks to hotel manager Mr. Umut. He assisted us personally during our stay and made sure everything was brilliant. He also constantly helped us with restaurant bookings and used his contacts to get even reservations where was normally not available. Room service however needs to be improved. Many times what we ordered took long time which we had to ask Mr. Umut for his assistance. He also assisted us with the doctor as we needed. He did follow up and personally arranged all our needs. We would like to thank him for everything.

As all Sofitels I have been so far, this is another successful and harmonic mix of pleasant and unobtrusive hotel culture, attentive staff and atmosphere. I confirm this 2023 and 2024 review.

Sofitel Munich Bayerpost is a stylish and luxurious hotel with a great mix of modern design and historic charm. The location next to the central station is convenient, though the area outside can be busy. Pros: - Elegant design and comfortable, well-equipped rooms - Excellent bar with great drinks and ambiance - Good parking option for those traveling by car - Professional service and high-end amenities Cons: - Expensive (rooms, parking, and drinks) - The surrounding area isn’t the most charming - Service can be slow during busy hours Final Verdict: A high-quality hotel with a premium feel. Pricey but worth it. Would stay again.

Great Hotel, very well located. Just beside the central station and very convinient to get to from Airport. Good size conference room for a big event. Rooms feel too crowded...bed are OK.

I've been coming to the Sofitel Munich Bayerpost every three weeks for seven years, and that alone speaks for itself! For me, this hotel is almost perfect - an oasis of luxury, first-class service and exceptional hospitality. Service & Employees – Excellent on every level What really sets this hotel apart is the outstanding service. The employees are absolutely professional, courteous and literally read your every wish. Whether reception, housekeeping or catering – real professionals work here who do their job with passion. Special praise to the bellboys – true masters of their craft I would like to give a very special compliment to the bell boys outside. They do an absolutely amazing job! No matter whether it's about luggage, a taxi or small favors - they are extremely helpful, friendly and always there. It's a pleasure to be greeted by them every time and they make you feel like a valued guest from the first moment. You are doing a fantastic job – thank you very much! Facilities & ambience – perfection down to the last detail The hotel itself is a real luxury hotel at the highest level. The rooms are tastefully decorated, modern yet cozy, the entire house is stylish and spotlessly clean. The wellness and spa areas in particular offer exactly the relaxation you need after a long day in Munich. Consistency over the years – a bank when it comes to quality What makes the Sofitel Munich Bayerpost so unique for me is the consistently high quality over the years. Even during the Corona period, work was carried out with maximum commitment and professionalism without any loss of quality. That is impressive and not a given! Conclusion – unreserved recommendation! If you are looking for a luxury hotel in Munich with perfect service, a fantastic team and an incomparable atmosphere, you have come to the right place. The Sofitel Munich Bayerpost offers world-class hospitality and remains the first address in Munich for me. Many thanks to the entire team – especially the bell boys! You're doing a great job!

Once again checked in at the Sofitel Bayerpost and as always very satisfied. Great, friendly staff and the rooms are great. Mega comfortable bed as always at the Sofitel. Cleaning of the rooms also very good. Hotel is very centrally located, the hotel cannot do anything about the surrounding area. We'll definitely be back.

Once again checked in at the Sofitel Bayerpost and as always very satisfied. Great, friendly staff and the rooms are great. Mega comfortable bed as always at the Sofitel. Cleaning of the rooms also very good. Hotel is very centrally located, the hotel cannot do anything about the surrounding area. We'll definitely be back.

This is the most amazing hotel I've ever stayed at in Europe! The breakfast is amazing, the service is awesome, and the rooms are very comfortable. Location is also very convenient - being next to the train station - (but there's no noise or issues related to that)

Good location Room very clean Friendly staff

Flagship Sofitel with truly classy subterranean spa complex and very nice selection of restaurants

A dream stay at the Sofitel Munich Bayerpost! As soon as you enter the hotel you can feel the special atmosphere: stylish furnishings, a luxurious ambience and a warm welcome from the friendly staff. The rooms are beautiful, modern and extremely comfortable - you immediately feel at home here. We were particularly impressed by the cool pool. The food was also first class - an excellent selection of dishes! Special praise goes to the entire team. A huge thank you to Umut, the hotel manager, who made our stay even more unforgettable with his hospitality and commitment! We will definitely be back - an absolute recommendation! ⭐⭐⭐⭐⭐

Hotel close to main station and also in heart of center with good staff and providing a good foods. But I was disappointed because I asked for a calm room without noise then I got one in 7 floor with noise of AC or lift but was all night so at the end without sleeping. Knowing also that I raised a request for an upgrade to duplex suites even to add some extra ( request number 479692302) but wasn’t then got only simple room. It will be good to keep attention to all information while hosting guests getting a better satisfaction but for me I will not back there.

Our favorite place in Munich to stay. Right outside the entrance at the Munich Bayerpost central station making access everywhere easy. Rooms have started to show a little wear, though still very nice. First time we stayed where the staff wasn’t at their best… wait at the bellman and the front desk. May have just been off-season staffing. Didn’t take great photos - just posted one from our front during our last trip for Oktoberfest. ( I’ll upload more later) Overall would stay again… but as it’s lost a bit of luster, I’ll be comparing other options next time. ( as the price is always among the highest )

Great design hotel with high-quality facilities. Right next to the main train station.

I got to Munich very early with the thought of just dropping off my luggage. Farhia was great. She was able to go ahead and check me in. Also, she was able to upgrade me with my Chase booking. Very pleased!

We've been coming here for years when passing through the Hauptbahnhof, while the hotel remains convenient we have a worse experience every time; the mildew in the shower was really a new low! This used to be a special hotel but now it's like a Hilton in Milwaukee.

Amazing service and prime location excellent price , very helpful staff thanks Minji front desk for guiding and support

A beautiful place and a unique experience, and I consider it the best hotel I've stayed in. What made the experience different to another level was Mr. Mahmoud who was hospitable and welcoming. I felt like I was in my own home but with a more luxurious experience.

Thank you Mingi for your support and exlent hotel

It was great to stay at the hotel. Great hospitality. I specially appreciated Ms. Minji for her great support and assistance. Thanks

Minji did an excellent service that is exceptional. Thank you Mis Minji

Minji did an excellent service that is exceptional. Thank you

First of all, I would like to give it 6 or 7 stars. Unfortunately, my stay started off a bit bumpy, but after very good communication at the hotel, it became the best hotel stay of my life. I was upgraded to the Oyster Suite, the Magnificent Apartment, for one night. The international team at the Sofitel Bayerpost gave me a special feeling, a V.I.P. to be a guest. I'm just a person who likes to treat myself to something within my means. From the staff, I would particularly like to thank the lady from the spa reception (she was on duty on Friday afternoon), the lady from the breakfast reception (Thank you for remembering my name.) etc. This “service” made my stay a very special experience. And don't forget the very competent lady at reception with roots in Mongolia. There isn't a single person I can say anything bad about. The breakfast also made my stay a special moment. For me, luxury is not just bling and champagne, but also a special appreciation. I had tears of joy in my eyes. Thank you for THE perfect stay at the Sofitel Bayerpost! See you soon!

The music playlists could have been better…but nonetheless, Great hotel.