Smart Cook in Marburg

When I called the restaurant today at 6:10 p.m. to ask about my order, a young man spoke to me in a very unpleasant, unhelpful and hostile manner. The reason for my call was that the app said the delivery time would be 20-30 minutes, but then it was shown as over an hour. I asked what was true and was immediately spoken to unpleasantly. The man said he is overworked and working alone today is met with a hostile voice. I then asked if the order could be canceled (since it doesn't work on the app), whereupon the man then spoke more and more meanly. I've informed him several times that I'm sorry that he's had a bad day and is overwhelmed, but I would like him to talk to me nicer. Since he still talked at the end without answering my questions, I finally said goodbye and hung up. I feel disrespected and hope that the employee has more respect for the customers from now on.

Super nice, committed owner. Fresh ingredients, very generous toppings and the price is unbeatable in comparison - anyone complaining here is simply unfair!!!

We regularly order there from IKJG. I think the food is great for the price. The pizzas are well topped and taste good to me. Salads and casseroles are also quite good. And roller blinds are really an insider tip, very juicy and well filled.

Due to the lack of alternatives, due to the late hour, you had to pick the lesser evil from the already poor selection... of course there weren't great expectations, but why is there a strange sweet and sour sauce on the burgers???? Sweet and sour sauce... on a burger... that has nothing to do with taste, unfortunately you can't eat the burgers. Going to bed hungry today, thank you

I have ordered pizza several times, it has always been very tasty and the delivery person has always been friendly.

I let the burgers come with sprinkled cheese??? I could look for Jägerschnitzel with a can of mushrooms and sauce. The only thing that was good was the schnitzel and the only sauce I could find. Salad is an absolute disgrace. It was the first and last time I ordered there. Most of it ended up in the trash.

Best man, best store. A person couldn't be more correct

We ordered two burgers. A veggie burger and an XXL chicken burger. The veggie burger was bigger than the "XXl" ​​chicken burger itself.. the chicken on the burger was really very thin. A pity.

I just ordered from this restaurant and the driver didn't even wait for me to come downstairs. He simply put the food on the ground on the street, without a bag or plastic. I called the restaurant to discuss the situation and they didn't even apologize. They said they couldn't wait 2-3 minutes for each customer. They didn't even apologize for leaving my food outside with no plastic and the man on the phone started screaming and hung up!

Great pizza dough, good tomato sauce, very punctual, top!

Delivery time and driver: Always punctual and friendly. Food: At first I was very enthusiastic, the dishes always arrived warm and were really tasty. The first negative points came when orders were more and more often not complete. When I asked on the phone, I was given cheap excuses and even lied to ("I put more topping on it for that" - that wasn't true!) and there was never a subsequent delivery or compensation . Unfortunately, the quality of the food is consistently decreasing from time to time. I advise against ordering family pizzas! Price increase (nothing unusual) but less toppings than already, although still hot most of the pieces are bone hard and dry as there is hardly any tomato sauce on the pizza and the dough is very thin - more like tarte flambée than pizza. Unfortunately the price-performance ratio is no longer right...

I picked up pizza from here 2-3 times, they were quite good each time and the preparation time was really fast. I liked number 8, "Pizza Brasserie Spezial". The guy who works there is quite helpful, we manage to communicate even though I don't speak any German and he doesn't speak much English :D I don't understand some of the low-score reviews. It's not a high-end restaurant, it's a pizza place and I think the pizza is quite decent.

I don't think the bad reviews are fair! I ordered for my wife and I. She had a homemade burger and I had a family kebab pizza. Additionally there was garlic sauce and ayran. We have both tried everything and are 100% satisfied. The telephone discount of €5 for orders over €25 is a great addition, even though the prices are already completely reasonable. 19€ for the pizza, 7€ for the burger, 3€ for the ayran and 2€ for the sauce are okay, well you can argue about the ayran, but it's just a small thing. With the €5 discount, we paid €26. We had pre-ordered for 7:00 p.m. and the delivery was on point, Deutsche Bahn, take an example! All in all, to those who have had bad experiences, try it again and order through Smart Cook yourself, it's cheaper! Thank you for the great food ❤️! I definitely recommend the Smart Cook pizza (doner pizza) and Homemadeburger! Gladly again! photos attached

Service is brutal. The brother came in 30 cm of snow

Die Pizza war richtig lecker und schnell Lieferung. Danke

Am Liebsten würde ich gerne garkein Stern da lassen. Hatte heiß Hunger und habe mir bei Smart Cook Veggi Pasta Bestellt und kleinen Gemischten Salat. Als ich die denn Dressing probiert habe hat sich jede Pore meines Gesicht zusammengezogen so salzig hats geschmeckt. So als ich mir dann Dachte nja nicht so schlimm Fing ich an die Pasta zu Essen es blieb jedoch bei einem Biss. Wieso ? Weils nach Kotze geschmeckt hat. Also ich habe schon so viel in meinem Leben bestellt aber wenn ich ein Restaurant bewerten müsste mit der Schlechtesten Bewertung dann dieses. Ich habe auch schonmal gestellt bei dennen und hatte auch verschieden Gerichte getestet die waren damals auch nicht sonderlich Lecker. Habe das Restaurant auch über ein Halbe Jahr gemieden da einst mal ein Fahrer totales Terror Hupen gemacht hat in mitten der Nacht und als mein Nachbar meine Geht überhaupt nicht wollte der Fahre mit ihm Stress anfangen. Werde das Ganze auch bei Lieferando Melden.

I recently ordered a pizza and am seriously disappointed with my experience. First of all, I find it outrageous that I paid a whopping €19 for a pizza tray, only to receive a pizza that was extremely sparsely topped. The cheese seemed cheap and stingy, and the sucuk on top tasted old and was so dry it was barely edible. The thinnest dough can save a pizza, but not if it's as tasteless as this one. Despite its thinness, you could taste more of the dough than the meager topping. As far as the delivery service is concerned, it was absolutely rude. And as if that wasn't enough, an outrageous delivery fee of €3.50 was also charged. After repeated requests to take the shorter route to us, the supplier stubbornly refused. The result? An unnecessary 6 minute walk to a delivery person who wasn't willing to drive the extra 2 minutes. Overall a disappointing experience that I cannot recommend to anyone. I definitely won't order here again.

Not edible! We could have simply put two soles of shoes with sauce on a plate instead of ordering schnitzel. If you can't prepare something like that, you shouldn't offer it. The schnitzels were hard as stone. The pepper sauce consisted of tomato sauce. We will never order here again!

damit kommt das essen, zoomen! zum kotzen! nicht geschenkt und die jammern gegen kleber! so fest, wie dieser laden klebt bedarf es der bundeswehr! schaut euch dieses an überherblichkeit nicht zu übertreffende foto an. ja klar die boxen kommen in die haccp-conforme... na was jetzt?

Njn uaeil 3years ayi work cheyunnu orupad sthalathu ninum food kazhichittund pakshey smart cookila malabar dum biriyani pinna athu polai erachi chooru kizhi beef oru rakshay ella qulaityum kondutiyum

Sehr nettes Personal und gute Qualität der Zutaten.

Das ist das beste Essen Es ist in 5 Minuten Fertig besser als MC,Donalds

Ich Leibe das Essen dieses Restaurants. Sie haben nettes Personal und gute Essensqualität

Es war eine leckere Pizza und die Lieferung war schnell

Richtig leckeres Essen, freundliche Menschen! Verstehe die anderen Bewertungen hier gar nicht, ich finde es richtig nice!

Die Pizzen und der Auflauf waren klasse, superschnelle Lieferung. Die Stempelkarte bei Liferando und Zahlung über PayPal sind ein perfekter, zusätzlicher Service. Klare Empfehlung 👍👍

Ein mega Service. Freundlich und zuvorkommend. Das Essen ist auch sehr lecker und die Preise fair! Klare Empfehlung!! Wir bestellen gerne öfter bei euch.

Muss leider schlecht bewerten.. bisher war es echt gut, aber die letzten 2 Bestellungen waren wirklich nicht sehr gut, Bauchschmerzen und Übelkeit nach dem Essen… also ich will den Chef echt nicht beleidigen aber irgendwas stimmt mit dem Essen da nicht.. sollte mal überprüft werden…

Bis her war ich Zufrieden daher gibt es Zwei Sterne. Aber heute war es eine Frechheit. Bestellte hatte ich eine partypizza mit sauce hollandaise mit schicken. Schicken so wie sauce hatten gerade mal die mänge für eine normale Pizza nicht für eine partypizza. Die sauce hate in einer Ecke etwas und in einer anderen Ecke etwas und der Großteil hatte überhaupt keine. Schicken war auf manchen Stücken auch nicht zu sehen und im gesamten woe gesagt zu wenig. Sehr sehr schade, eigentlich haben wir sehr gerne bei euch bestellt. Ändert das wieder wie es war oder bietet es nicht an.

Richtig lecker und zu empfehlen 👍

Alles sehr lecker, besonders die Rollos! Nettes Team und kurze Wartezeiten :)

Nettes Personal, Pizza war nach 10 min abholbereit und hat gut geschmeckt. Gerne wieder.

Die Pizza schmeckt lecker, man kann diese problemlos am nächsten Tag noch warm machen und essen. Die Bedienung war sehr nett und wir haben uns gut unterhalten.

Sehr leckere Rollos, großartig!

Abslot lecker und freundliche Personal