Serways Raststätte Aurach Nord in Erlangen

The staff were very friendly upon arrival. However, when I returned the reusable cups, I was completely ignored. After asking a few times, they finally gave me my €2. Horrible girl, yuck.

I only stretched my legs there to break up the drive and didn't go inside! The grounds look tidy, neat, and safe. There's ample parking for any size vehicle, and there are picnic tables, but there's no shade, which is a drawback on sunny days.

If you know one Serways rest stop, you know them all. It's just always the same old thing.

Like any rest stop on German highways. Overcrowded with trucks, not child-friendly, ridiculously expensive, and the restrooms are barely acceptable. The Serways voucher is a disgrace when you have to shell out over €2 for a bar of chocolate.

Ample parking. Quiet. But the toilets are a disaster – filth and more filth. It's a shame 😐

Im großen und ganzen eine guter Rastplatz, getankt haben wir nicht haben nur die Sanitäter Anlage besucht die leider nicht sehr sauber waren. Parkplätze könnten etwas sauberer sein die Mülltonnen waren alle leider überfüllt. Letztes Jahr sah es etwas besser aus. Der Betreiber sollte auf jedenfall hier handeln um Besserung zu schaffen.

Small rest stop with even smaller restroom facilities – even the men's restrooms are full of people… Otherwise, the service is fine. The parking lot in front of the rest stop is, unfortunately, a garbage dump.

The toilet area is small compared to the parking lot (although there is another one at the end of the truck parking lot). The service area is very hot, but the vendors are nice. There are basic things, ice cream, and other food. The parking lot is large.

It's just a rest stop...you can't really say anything positive about it...like everywhere else...

I highly recommend this rest stop. I was there for lunch with a tour group. The staff was super friendly and the food was delicious 😋 I forgot my backpack there. I called and asked. They were very understanding, and they sent it to me immediately. I'm so grateful. 🙂🙏

We think the air conditioning was broken... The food was disappointing. The hamburger from the freezer was thrown onto a plate, the lid closed, and the timer on. A sticker on the display case said they like to make everything fresh. The employee couldn't handle three orders, grabbed the burger, and walked away. The drinks weren't cold. The staff was unusual and not friendly. It's a shame we stopped; it's definitely not worth the €50. And then another euro for the toilet seat; the seat was clean, but it's cleaned automatically. Participating in Undercover Boss is a good idea.

A normal large parking lot with a space toilet.

Poorly and chaotically organized, unfriendly staff

We needed gas. It's a dirty parking lot. The road was littered with cigarette butts, trash, etc.

Rest stop, the parking situation is terrible.

Standard roadway stop with all the standard facilities.

In Germany, you pay money for this toilet! Absolutely disgusting. So extremely dirty! It's no wonder people do their business outside.

Clean, friendly, and good rest stops. Unfortunately, like all rest stops, the prices are ridiculously expensive – a simple coffee costs €4!

Clean, good selection, good service

Tasty sausages in dough are delicious for 6.99€. We also bought a mini pizza for 4.99€. Nice polite service, with humor and smiles. Toilet costs 1€

Typical Serways rest stop with clean Sanifair toilet

Everyday Hero – 4 Stars Big shoutout to the calm, experienced man behind the hamburger counter today – middle aged, shorter, and clearly the one holding it all together. While the rest of the crew seemed overwhelmed, he handled a packed line, impatient tourists, a new staff member needing support, and demanding customers – all with a smile, patience, and a sense of humor. He was the true professional of the day. The burger was just okay, and the queue system was chaotic (people skipped ahead while I waited), so I can’t give more than 4 stars. But this man alone deserves 5. Thank you – I hope this reaches you somehow.

The price is overstated for all grades of fuel by 40 cents

Top top top perfect for eating good and inexpensive, don’t hesitate to stop by!

Expensive and small selection of food.

Nice and clean. There is a parking space. I was satisfied.

Clean showers, 4 euros payable in gastro 👌

Top meeting place for Blablacar or ride sharing!

So far, yes, except that the men's toilets are broken and there is no replacement for the big business

The rest stop was clean, BUT the sanitary facilities were broken, the shower heater was broken, and there was no hot water for showering. Two of the four men's restrooms were broken, and that was on a holiday. This isn't a service for truck drivers, because we supply people and industry (economy).

The rest stop may be small, but it has everything you need: good restrooms, healthy baguettes, a coffee machine (not in use during our stay), and indoor and outdoor play areas. High chairs are also available. The staff were also very friendly.

Unfriendly, understaffed and poorly organized

Many broken toilets. Cleanliness is mediocre.

I didn't pay attention and start filling the gas when i saw price 2.05€/L diesel. You can find ~10-15km from there another Aral gas station with 1.55€/L. I get it, it's Autobahn but thats too much. Stuf inside are very nice. There is Toilette also for 1€, very nice and clean. Only the fuel prices are 📈

Everything okay, small rest stop

Impeccable gas station, impeccable service! I regularly stop at this gas station, and I must say it's one of the best I've ever visited! Everything is designed to offer a fast, seamless, and pleasant experience, even for a simple fill-up. As soon as you arrive, you'll notice that the station is very well located and easily accessible, whether you're coming from the highway or the city center. The entrance is wide, traffic flow is well-organized, and above all, the parking lot is spacious, which avoids any stress, even when it's a bit busy. The pumps are always clean, functional, and well-maintained. The equipment is recent, and payments are quick and smooth (you can pay by card directly at the pump, very convenient!). And, unusually, gloves, paper towels, and windshield washer fluid are always available, which demonstrates real attention to detail and regular maintenance. The staff on site is welcoming, professional, and helpful. You're always greeted warmly and with a smile, which is increasingly rare these days. If you have any concerns or questions, they take the time to answer them, without ever feeling like they're intruding. The station's shop is also a real plus: clean, well-stocked, and pleasant. You'll find everything there: cold drinks, snacks, car care products, and even a few extras in case you forget something. There are also clean restrooms, which is a huge plus when you're on the road. In short: a clean, well-managed, easily accessible place with excellent staff and all the services you'd expect from a modern station. A true model to follow in the area. I highly recommend it, whether it's for refueling or a quick break on the road!

It costs 4 euros. They give you a voucher in exchange for the same value.

Very accessible with a great kitchen and clean toilets, a great stop after a long journey. Please note that refuelling in Germany along the road is expensive, as in the Netherlands, refuelling at a car park is much cheaper.

Very good rest area, very clean sanitary facilities, large and plenty of parking spaces for cars.

1 euro card and cash accepted 50 cent receipt issued 50 cents Clean with about 5 women's stalls

It has a huge parking lot, nice people

Toilet a disgrace! Several closed and not clean..... the food - and that's what we got the 2 stars for (!) was okay.

Bring cash, the card is not always accepted at the terminal!

Parking is great! I recommend it to anyone who wants to rest and also take a shower! This is one of the few gas stations in Germany! You are beautiful!

What do you actually charge money for in the Serways toilets? The women's toilets are very unclean, some are broken and have an absolutely disgusting smell. 1 star is still too much!!!

The gaming machine does not work!!! More precisely, it only works for its owner!!! The child wanted to take out the toy, but the money was taken from the card and this scam does not work!!! The child was very upset!!! I hope this money will go to the treatment of the owner of this device!!! 3 euros is not a pity, it’s a pity for the child’s mood!!!

Full, toilets are fine, queue long

Everything is clean, everyone is friendly. You can stop there

Clean rest stop, friendly service

If you want to take a shower, definitely not here. Shower dirty, water cold and no pressure. You have to be glued to the wall to take a shower.

Welcome a hot meal, on a long journey!

Busy on a Saturday during the spring break

Friendly man at the cash register

Extensive range and a clean toilet despite the crowds

Clean and tidy. Good parking options.

Staff OK, especially the individual from Egypt, very friendly and helpful, the Germans have a lot to learn from him in the relationship with customers.

Large parking lot, 2.5 m high, so buses and large cars will not enter the passenger parking spaces, 90% of the passenger parking spaces are free. Toilet and shower

A clean parking lot and serves you super nicely

The shower is clean and has hot water, you pay 3 euros, but they also accept a sanifair voucher. He takes the key from the restaurant and the truck keys are exchanged.

It is necessary to expand all parking lots and build new ones

Dirty old frying fat that really smells so bad that it just makes you feel bad. Ff toilet and on.

Signs on the highway advertise Segafredo coffee. Unfortunately, none is offered at the rest area, only vending machine coffee. Too bad.

Good, clean rest stop. Short stopover and snack and onward journey.

Great for a pit stop. The food was fine and the kids had a special kids menu for free included with the parents main course. The prices were quite ok considering it was an Autobahn stop.

A prime example of how not to do it!! The employees hardly speak or understand German, which is difficult in the bistro area. The sanitary facilities were either poorly cleaned or defective, and the sanitary service staff were unfriendly when they pointed out the cleanliness and the lack of paper in the toilets and towel dispensers.

Usual small motorway bike station.

Our order was prepared quickly. Everything was delicious from a long journey, exactly what few people needed.. the person at the checkout speaks Russian, I recommend it

- Caffè delicious - staff friendly

Very clean and well-kept Serways. Large, illuminated parking lot. Benches with tables in the parking lot. Showers and toilets are perfect. Children's playground

I like this parking lot. Lots of space for trucks, showers, free toilets (at the end of the parking lot) and you can go for a walk. Great 👍

So nice and clean toilet and shower good Worker here.

After 7 p.m. you no longer need to go to Tank&Rast in Germany unless you have a certain need. The service goes to sleep very promptly, the displays are empty and I definitely won't buy a well-seasoned currywurst sausage for €10. And who eats stale meatloaf out of the box? The state-protected monopolist is overpriced beyond competition and can do without good service. On the other hand, the smell from using the toilet that arises after the journey continues remains a fond memory.

Friendly staff, clean, shower 3€ There is enough parking space...

Only Serways is evaluated here: Who actually says that robber barons are extinct in Germany? No, it still lurks by the side of the road to prey on the traveler. You only stop here because you HAVE TO!

Good, clean rest stop, always happy to stop there.

Since we had children, we regularly stop here on the way to visit family. The Sanifair concept means you have (almost) everything you need for your offspring. Unfortunately the heating wasn't on in November? It was almost dangerously cold for babies! That doesn't work at all!

Shower works 24/7 and costs three euros. I didn't notice any communication problems with the employees at the checkout. The showers are very clean for Serway's standards. I'd love to come back 👍🏼

On a weekday, closer to 18-00, it is already difficult to find a place in the Christmas trees.

Very expensive, cleaning was better

Everything was fine, no problems, I was satisfied. Absolutely recommended...

Expensive and lousy quality. Just Serways.

The parking lot is large. On Thursday at 21.00 there are still places even in the districts.

This rest stop is great for a break with children. There are some playground equipment set up in front of the store where the kids can let off steam while the parents use the seating outside. If the weather is bad, there is also an indoor play area. The changing room is also clean and well equipped (even with a fan heater). We were pleasantly surprised and happy to have stopped here by chance.

Very clean, friendly staff, slightly larger space for trucks, happy pasture

Like all other rest stops, simple and functional!

Very clean rest stop Price super fueled 2.23E Great price performance

Normal German Serways car park.

Only refueling euro 95.5 very expensive

Clean and good service. One point deducted because the good Illy coffee was replaced by 0815 Dallmayer from the machine.

Good selection and very friendly service. Unfortunately language problems.

Toilet was clean, coffee was good too

Catastrophe, 6 of 8 toilets are defective, 2 of 3 sinks are unclean without soap or paper towels - 1 coffee machine that worked! No recommendation.

Very clean, food way too expensive!

For a small hunger, okay, but nothing more. The staff was very friendly, something you don't find everywhere. It's a shame that the doors are not wheelchair accessible.

It's nice. You can eat well and you have choice.

Goulash soup was tasty, but only lukewarm. The price of 6.95 was ok.

Ate delicious Pomeranian with currywurst

Like everywhere else on the highway, food is too expensive. Toilet but clean.

The toilets were clean. You couldn't complain about that. The parking lot was empty and you got a good place to park your car. Unfortunately, I observed that some men were unable to use the toilets. They simply went to the edge and relieved themselves there. And they weren't truck drivers. I hadn't redeemed two vouchers on the way there and wanted to redeem them here along with the third. This was refused to me and stated that there was only one voucher per item.

Parking 10 euros, 7 of which are consumed (24 hours) Showers 2.50, is clean and big enough... Friendly service...