Saravanaa Bhavan in Frankfurt am Main

The taste is not even average. Below par. And they want you to wait outside the door (to be seated) even if the tables are empty. Some of the waiters are so unprofessional that they would take your plates before you’ve finished the last bite of your food and that too without asking. Sambhar quantity with all the South Indian dishes is very less.

When we ordered we told them that we didn't have forever. After 30 minutes of waiting we asked and we were told "just ask", after 45 minutes the same game with a rude answer from the staff and we asked for the bill. The waitress then went into the kitchen and told the chef that he should now start making the dish (but we were able to cancel). If you already have such poor work processes, this has to be communicated at least(!) by the service, preferably in a friendly manner. But he was rude and unmotivated!

During my visit, I experience decent customer service; employees are kind, even amidst the busyness, and quick to help each other, especially if a patron needs help with navigating the menu. When the meal arrives at my table, I'm glad to finally eat, the food is decent, I particularly like the spices. Otherwise, I feel like I'm eating ketchup and spaghetti, a classic meal. I like the decor of the restaurant. The eatery accepts different forms of payment.

Easily the best Indian food I've had in Germany so far. This is now a must-visit for me when I'm in Frankfurt.

If it's busy then you have to wait a lot for your food. We were 2 people and my friend was done with his meal and my ordered dish was not even served. Filter coffee is nice. Good and expensive Indian food overall.

Quite good for a global chain. You can also go here in larger groups. An advantage. If you would like to focus on Indian food, that is very possible as there is both North and South Indian food.

The south indian restaurant located 5 minutes from the main train station is overhyped and is average. Saravana Bhavan has a rich history with its hotels all around the world and this specific hotel does not catch up to its hype. The service is average, the food could definitely be better. I went there with a lot of expectations as being a south indian myself I wanted to eat some good authentic food. Foods I had: 1. Poori - The dough is decent and not very oily. You get Potato sabji and A korma with it. - I would rate it a 3/5 as the dough felt very heavy and the korma was oily. 2. Masala dose - The dose was not the perfect combination of crispy and soft. It was a little too crispy which made it less appealing. - 3/5 3. Parotta - It was very hard and difficult to complete, there was the same Potato and Korma for sides - 2/5.

A total mess!! Surely the brand has some standards but this outlet is ill managed with the staff super confused and the dishes compromised on flavours. Being South Indians we know authentic flavours and here’s our honest feedback and review 1) Mysore masala dosa - the dosa is mellowed down in flavours. The red chutney which is iconic in a mysore masala dosa lacked flavour punch. Overall a miss 2) Sambar vada - soggy uncooked vada dipped in sambar. 3) Buttermilk - a complete letdown. The green chilli flavour was overpowering the drink and I would advise the chef to check the recipe 4) Saravan spcl meals - few dishes like the veg kuruma, vatha kuzhambu were really good. But thats the end of the story. Pooris were thick and doughy and the Payasam was a mess. Our food arrived really late - had to wait 45mins for the meals with no prior notice. The staff was also impatient to clear our tables before we even finished eating. I would highly advise the management to train staff better to be more professional and more patient.

The waitress (The one who forgets to Smile and be polite) made the entire experience, Very regrettable . As well as the They could serve only half of what we ordered, and that was also not too much. That was just one.dosa and one other dish . At the end, we went away without food. I had a very important appointment and went Hungry to it because of them. At the end, when I had to pay, they did not even feel apologetic about it and said yeah, it is Saturday and it’s common that it happens. I hope this review helps a lot of people, and they think twice before getting their moods spoiled like I did.

Online orders from this restaurant take an unreasonably long time to be delivered, which is quite disappointing. They seriously need to improve their online order efficiency to match the reliability of their in-house service. HIGHLY DISAPPOINTING

This was once a true Indian restaurant, but unfortunately, things have changed—not for the better. Service quality has dipped significantly, with long delays in both dine-in and takeaway orders. Food takes far too long to reach the table, and pre-ordered takeaways (initially promised in 45–50 minutes) now arrive after 1 hour and 15 minutes. If you have plenty of time to spare, you might still consider visiting. However, what was once a convenient stop—where we could dine and catch the next train within an hour—is no longer feasible.

We visited your restaurant today and the staff name, Deepa, was rude and her service was worst I have ever experienced in my life. First, we ordered masala tea again and she asked if we want with sugar to which we said yes. Yeah she was rude while taking our order. But she brought it without sugar. We called her again and asked for sugar. She rudely replied 1 minute and left. Then we requested her to pack our remaining food. She came back with a box and a bag and asked us to do it by ourselves. I have never seen customer doing this in a restaurant. She was unnecessarily rude towards us. Other staff were kind and decent. It's a request to have professional staff.

The food is passable, but there’s nothing remarkable about it. The dishes all hover in the realm of “generic,” lacking any distinct flavors or memorable touches. Even the chutneys, despite their varying colors, taste almost identical. The service is inconsistent at best. At times, dishes arrive promptly, but on other occasions, the wait feels endless without any apparent reason. This unpredictability only adds to the overall sense of mediocrity. Ultimately, while a meal here will fill you up, it won’t leave any lasting impression. There’s no spark, no excitement—just a routine dining experience that fades from memory as soon as you walk out the door.

Everything about this place is awesome. The food doesn't make me miss Indian food.

The menu offers an extensive selection of Indian dishes, showcasing a wide variety of flavors. I found myself a bit overwhelmed, as it was challenging to visualize the options. It would be beneficial if the servers could provide recommendations or descriptions while taking our order from their device. This would not only assist those unfamiliar with Indian cuisine but also promote its rich diversity. We chose four different dishes, all of which were excellent. Our child was pleasantly surprised and enjoyed the meal more than we anticipated. The Mango Lassi was particularly refreshing. To top it all off, the tea was the perfect conclusion to our dining experience. I look forward to trying some desserts on our next visit.

Unfortunately, the service was bad and the treatment was disrespectful. ARM was a disrespectful person

I went with my wife, on 22/02/2025. I ordered masala dosa and punjabi kadhai paneer Dosa was good but kadhai paneer was total waste, they provided paneer butter masala gravy with diced capsicum. Even I tried to eat it as paneer butter masala but trust me I was not able to. If you are going for south Indian dishes then it is good but don’t go for North Indian dishes.

A very diverse menu of vegetarian dishes that offers a lot of choice for all tastes. I definitely recommend trying it!

Very very worst! I visited Saravana Bhavan, Frankfurt, on Sunday, February 16, 2025, at 6:30 PM with my friend. Being from Chennai, I have always loved Saravana Bhavan for its authentic South Indian flavors and quality service. However, my experience at this branch was extremely disappointing. We ordered two plates of parotta, each containing two pieces. While eating, we found an insect in the kurma. I immediately called the server and informed him. He collected the plates and offered to replace the food, but I refused because the same kurma was being served again. He then said he would cancel the order. When I escalated the issue to the in-charge, his response was shockingly careless and unprofessional. Instead of apologizing or addressing the hygiene issue, he just said, "We canceled the food; you don't need to pay." There was no concern for customer safety, no corrective action, and absolutely no accountability. I expect much higher standards from Saravana Bhavan, especially regarding food hygiene and customer service. This experience was unacceptable, and I hope the management takes this matter seriously to ensure better hygiene and staff training. #saravanabhavan

Best Authentic South Indian vegetarian food! Mango lassi must try!

As a person with a passion for food, this place is one of the few places I visit first for the environment as an Indian and after that for the food to serve as nostalgia. Being super critical of the food itself, I doubt I can say that this is the best place for South Indian cuisine or if it’s even at par with its branches in India. Sometimes the food can be an absolute hit and miss too ( My Sambhar Vada today was not fried crisp to what I would expect any Medu Vada to be ). However, does it feel like I’m in India at any other branch of Sarvanaa Bhawan when I step in here? I absolutely do feel that - and it takes away the nuances of the flavour and cooking away for a bit. Is the food terrible? No it isn’t - it’s still a pretty decent place to be at - is it the best? I really won’t say that. However, does it feel like home? To that I can say an absolute yes and this indeed makes it worthwhile.

I will never recommend this restaurant to others. The food quality was very bad and also taking too much time

Very good south indian food and if you want to have north indian dishes it's very blant

We visited for the second time during our Frankfurt visit and We had the same experience. First thing they are not bothered about customers, second they cannot keep a track of your order , third they don't show any empathy being mistaken. I had ordered a mini meal and waited around 40 minutes to get my order. In between we asked 2 waitresses about the status of my order, both mentioned we will take a look and get back to you. Nobody came back. After 40 minutes when we asked them again the same waitress said "oh you didn't get your order, let me see" meanwhile I was starving so I asked to cancel my order and ordered mysore dosa. Someone else just threw my order on my table and left. Later we ordered two filtered coffees one with sugar and another without sugar, she served both without sugar. Highly irresponsible attitude towards customers. I would not recommend this restaurant anymore to anyone and would never visit again. Thank you for the best behavior.

It’s worst , Indian don’t expect too much and go here

Forget about their sambar, even the quality of overall food decreased immensely in last 3-5 months. They've becom lazy to even prepare food with better ingredients. It has become absolutely overrated. I have seen this frankfurt sarvana bhavan turning from best to worst in last few years. Please don't even bother to go there. There are better options available in Frankfurt for authentic food instead of this "trying to be authentic" sarvana bhavan.

I had very horrible experience with one lady waitress. She simply came to and didn’t say anything, no great and nothing. I asked her that are you here for an order? Unfriendly she said yes. She took order and gone away. It was completely uncomfortable to eat in this restaurant.

The worst South Indian food. Please consider, this is not in India

terrible location in a drugs area..not feeling safe to visit with family. Please move to a decent area..Great restaurant located in an unsafe area

The food is always great there is no doubt about it. But the experience got ruined by this waiter who out of the 4 items ordered, messed up 2 of them. And then when some other waiter delivered the food and I told that this is not what I ordered (ordered hakka fried rice got paneer fried rice) the original waiter just sat in the corner on his phone and refused to come and talk. And I know this because they were talking in a language that I understand. I couldn't have ordered paneer fried rice as the person it was for is lactose intolerant. That's how I know i didn't say paneer fried rice.

Favorite Indian. Fine, crispy dosa with excellent fillings, chutneys and side dishes.

The food was good, I believe there should be some pickle Achar with poriz. I asked and they said you have to order it separately. This was something quite awkward since pickel is served in a piece with pori. Overall we liked the taste and ambience was great.

Super delicious Indian food. Unlike other Indians in Germany. The fact that over 80 percent of the visitors are Indian alone speaks for the restaurant. However, the waiting times are very long. Otherwise I would give 5 stars.

Come here for the best dosas in town! Very delicious with a range of South and North Indian cuisines. Restaurant has a 100% vegetarian menu along with a bar. Very close to Frankfurt Hauptbahnhof (main station). Come here and enjoy the best dosas in town! Very tasty with a variety of South and North Indian dishes. The restaurant offers a 100% vegetarian menu as well as a bar. Very close to Frankfurt Central Station.

The food was tasty but service is poor

We ordered Paper Masala Dosa and Mysore Masala dosa. Service was quick but the staff seems to be confused. The ambience is okay, they tried to adjust too many tables in a small space thus making it congested. The flavor of the Mysore masala was not good and the filling inside the dosa was extra mushy.

Very tasty and authentic. A dream for vegetarians and vegans. The waitresses don't understand German, you have to order in English, but despite our chaotic ordering, everything arrived perfectly and quickly. We were kindly warned about dishes that would take some time. The only small problem were the small tables. But not that bad. And the dishes are somewhat reminiscent of prison. Also super easily accessible location. Will come back and recommend 🤌

Please remove north indian food from ur Menu… it was total disaster

It's really not recommended to visit and I wouldn't recommend it to anyone. It's practically fast food for Tamil and Indian food. The waitress didn't speak German or understandable English, so we could only communicate using numbers to order. The friendliness also left a lot to be desired. There were six of us and we all ordered food. At least 20 minutes passed between the delivery of the first and last dish. As a result, everyone started eating whenever their dish arrived - eating together was hardly possible. Why do you think we're going there together? The dosa was also disappointing. There are definitely plenty of better alternatives.

One of the best Indian food serving place in Frankfurt.

North Indian Food is totally MTR heat food. Crazy smell they must remove north indian food from their menu.

Do not waste your money. Third class place and third class food, Served cold food and was smelling bad.

Best restaurant in whole of frankfurt

Best restaurant in whole Germany and Europe as well , Authentic Indian food , service is so fast and good. People working there are so experienced and skillful in their work and the cooks are professional. Really enjoyed the time there. Awesome, I think nobody can replicate them. They are one of their own kind. We will definitely come back again. The food was so good that we ate two times , we ate lunch and again we came back to eat dinner. Once again fantastic in every way. Love the Indian culture, heritage, Indian people and their excellent food and spirituality. Nobody in the world can compete with them. They are so good. Thanks for having us 🙏

The portions were generous and the staff was friendly. Unfortunately the main course was a bit too salty.

They are very unfriendly, some don't speak German

Amazing food. Life saver in Frankfurt if you are a visitor. Cannot find vegan/Vegetarian that can satisfy the need for the spice/taste and the kick you desperately need. And top that with filter coffee.

Food was delicious as usual. Nice and fast service. Clean restaurant

Come here for the best dosas in town! Impeccable taste with a range of South and North Indian cuisines. Restaurant has a 100% vegetarian menu along with a bar. Must try the Mango Lassi. Service may sometimes be influenced by the volume of customers, especially on a weekend. Very close to Frankfurt Hauptbahnhof (main station).

Authentic Indian cuisine, very tasty, very attentive and lovely staff.

Food was great, had filter coffee and tea and loved the authenticity (filter coffee served in South Indian tumblers) of service. We were too hungry to grab pictures of our meal. We ordered masala dosas and vegetable uttapam. Disappointed that they didn't use gunpowder in Mysore masala dosa. But this is as close as it gets to an authentic Indian vegetarian food experience.

Nunca recomendaría este hotel a otros. La calidad de la comida era muy mala y también tomar demasiado tiempo. Hemos pedido Dosa y otros 3 platos y tenemos todos excepto Dosa que finalmente se sirvió después de esperar más de 40 minutos. Mejor que la dirección cierre este restaurante o que se ocupe de mejorar la calidad y el servicio.

It used to be my favorite Indian Restaurant. But the quality has gone down. The service was never great but now the food is also good anymore. Today the white chutney they were serving tasted like it had gone bad.

I've went with my Indian Friend, it was his recommendation and we have eaten already some years ago at their place (prior them moving). We had some Palak Paneer, Garlic Bread. Food was good, four stars. The service however was super unfriendly - waiters who either did not speak English or German, secondly missing plates and cutlery. After asking for more, waiters were worse. So, food is a 3-4. Atmosphere, in this new location, a 3-4. Service was definitely not more than a 2.

Service people don't speak German and speak very poor English. In the kitchen there was no indication of what the starter and main course were. The main meal came first and the starter came at the end. In total we had to wait 1.5 hours after ordering for anything to arrive. Sorry, you deserve more.😤

The food is excellent but sadly that's the only good thing about this establishment. Been visiting here regularly since the last 7 years , before they shifted to this current location and the service and the attitude of the staff is has been constantly and steadily deteorating . The staff is rude, they don't smile, don't respond to any questions , they could be least bothered about anything and that includes the manager, out of whom you generally expect better. Food quality is excellent and the taste is maintained, those were the only things pushing me to go here earlier but after today's service experience or the lack there of has completely put me off Sarvana in Frankfurt. Would not recommend coming here if you love your time and dignity.

Food is quite delicious, though it's a bit too oily. Utensils are unclean, but overall service is good. The sitting arrangements and ambiance are nice.

Visited around Christmas time, the restaurant was jam packed with people waiting outside to get a seat. Taste, impeccable. Service was also good. Only complaint, there was a hair in one of the palya of my thali.

I like the taste, the waiters called him

Typical Indian food, delicious.

It's an authentic place for Indian vegetarian cousin. Specially south indian. Recommend dosa variety, idli and vadai. The south indian meal is very good but too much for 1 person. Thank the management and the chain for being available worldwide. Waiting to come to Helsinki 🙏👌🏻

I don’t understand the attitude the servants carries at sarvana bhavan weather it is berlin or Frankfurt. We were eating and the person next to us asked for the bill and the waiteres also gave us our bill which we never asked for. She was in so hurry to finish her work. Also the food , disappointment as always. No one cared to ask us if the food was or not, may be they knew that it was worst. Last visit to sarvana bhavan in Germany. I am done giving chances

Really really bland food. I have been to their other branches, this particular branch really has the worst

Saravana Bhavan is once famous for Idly, dosa, pongal, vada and Sambar, now if you choose anyone of item you regret it immediately.. Below average...

Not the best experience compared to money they charge, Other Indian Restaurants in vicinity are better

Very tasty, friendly and fast service, highly recommended!

Violation detected on April 19, 2024 Type of complaint / product name Counter/counter: A mouse infestation was discovered. The food produced, processed and marketed at the facility was exposed to a risk of contamination. The shelf, the base cabinet, the ventilation grille, the floor and the refrigerator display case were contaminated. The walls were partly dirty. The hanging shelf was rusted. There was also a lack of means for hygienic hand drying at the handwashing sink (e.g. disposable paper towels in the dispenser). Kitchen: A cockroach infestation and a mouse infestation were found. The food produced, processed and marketed at the facility was exposed to a risk of contamination. The refrigerator table, the aluminum foil dispenser, the refrigerator display case, the door seal of the refrigerator table (mold-like), the hanging shelf, the oven, the rice cooker, the vegetable slicer, the base cabinet, the grill, the door seal of the refrigerator and the stool cooker were contaminated. In addition, ready-to-eat foods were kept warm at temperatures below 60 °C, where microorganisms can easily multiply and pose a health risk. Scullery: A mouse infestation was discovered. The food produced, processed and marketed at the facility was exposed to a risk of contamination. The dishwasher, the lighting, the dishwasher spray, the waste container and the dispenser for disposable towels were contaminated. The hand basin was also broken; There was no functional device for hygienically washing hands. Kitchen preparation sauces EC: A mouse infestation was detected. The food produced, processed and marketed at the facility was exposed to a risk of contamination. In addition, the dough kneader was contaminated. Basement preparation kitchen: A cockroach infestation and a mouse infestation were discovered. The food produced, processed and marketed at the facility was exposed to a risk of contamination. The floor drain, the side table, the ceiling and the hanging shelf were contaminated. Cold room vegetables: The shelf was dirty. A mouse infestation was also found in the 'Flour Storage' area and a mouse and cockroach infestation was found in the 'Cellar Storage' and 'Staff' areas. Due to the serious hygiene deficiencies including pest infestation (mice and cockroaches), the operator was prohibited from producing or serving food.

Is that perhaps the Indian McDonald's? In any case, the food there is pretty authentic, even if I wasn't that happy with my meal.

Food is okay but service is pathetic and they are rude!!!

The description in google says Asian restaurant but there is many many Indian food. It’s a great dish for a good price. Some waiting time and the waiters pressure you to order quickly

The food was delicious resembles price The service staff is to lazy

One of the worst experiences ever! I had ordered Schezwan Noodles, and they were horrible!! It didn't look appealing, but I still thought of tasting it before judging and it was a disaster! Never tasted such a bad dish ever in my lifetime!

That's not PINK! Very rude, no reasonable service! The food seems thawed 😥😣 This is not PINK 🤗

Average quality and pathetic customer service

I am a big fan of South Indian food but it is always a good point to taste Filter Coffee as it gives idea to the taste and quality of Food on a holistic level. For me it is a great place to try south Indian food such as Dosa, Idli , Vada there is a wide variety in the Menu and Offcourse the Filter Coffee. One point this is a known place for South Indian food not Chinese and North Indian food.

Amazing food, ambience TOP. Must try the kathi roll!

Restaurant 🍴 was clean 🤙 Employees 😊 Friendly and smiling. Toilet 🚽 clean on the first floor. Therefore not for disabled people. Food 🌯 was very tasty 😋. Greetings from Bergisch. Greet from Germany near Cologne.

This is one of the best vegetarian restaurants I’ve tried in Germany. They offer authentic South Indian dishes, which can be quite hard to find elsewhere. The staff is exceptionally friendly, adding to the overall experience. However, it can get quite crowded during peak hours, so be prepared for the possibility of a long queue outside.

Great food, good ambience and service!

"A true culinary experience! The Indian restaurant exceeds all expectations with its authentic flavors and welcoming atmosphere. The variety of dishes, from spicy tikka masala to delicious butter naan, leaves nothing to be desired. The service is attentive and friendly, so you We were particularly impressed by the quality and freshness of the ingredients. An absolute must for every lover of Indian cuisine - we will definitely be back!"

My friend and I entered this restaurant. The waiter invited us to the table, but suddenly one manager blocked the way with the words "what do u want" and looked at us as if we had stolen his wallet. We wanted to eat, that's y we came, chutia. However the food was good, we ordered Masala Dosa and I liked it

Nice staff, but the waiting time was way too long.

The feeling of hometown after a long time! I would say it is as good as what you get in India. Highly recommend!

Food is decent taste, overall service needs to improve

We ate there for the first and last time today, unfortunately very disappointing the service seemed unmotivated and unfriendly. Unfortunately we could only order dosa because it was the only thing that was relatively quick and we were told that we would have to wait over 45 minutes for other dishes. Upon request, we spoke to the manager and explained to him that the service was not okay, unfortunately he didn't even care and didn't even offer an apology or an explanation - a very disappointing impression

The food is super tasty and the price is absolutely fair.

All the dosas that they have are amazing! We go at least one per month!

Please don’t order North Indian dishes. Not worth it

Unfortunately, the visit to the Indian restaurant was disappointing. The friendliness of the employees should be highlighted positively - the staff were always polite. However, it was noticeable that despite there being a large number of employees, many of them just stood around instead of clearing the tables and making space. The prices are on the higher side, which unfortunately is not reflected in the quality of the food or the service. After the visit, we all struggled with stomach aches, which further marred the experience. Although the restaurant chain is internationally known, I unfortunately cannot recommend this location. There are significantly better Indian restaurants in the area that offer a better combination of quality and value for money.

Always a treat to eat in the Sarvanaa Bhavan! Have been to almost all the branches in Europe and it has never disappointed me. The staff also have always been friendly and courteous :) I went again today (for the 100000th time) and I forgot my water bottle. They safely kept it aside. Thank you for storing my water bottle 🙂

This used to be my go-to place if I craved South Indian food. Not anymore. I expected it to be better than the Berlin branch, but this is worse in my opinion. Of all the food we ordered, Papadam was the best. This was my last visit to any of the Sarvana Bhavan branches in Germany.

Food is so tasteless! I love the ambience(one if the best), location, service reasonable good. But very unfortunately that the basic most thing is ignored- Taste of food. I have recently tried Indian Chinese cuisines, ordered a lot but didn’t eat because it wasn’t upto mark. See the pic of hakka noodles. Rava dosa was also disappointing.

For Dosa and Idlies would recommend this place. Though it would be great if they go easy on baking soda. Staff is good, Atmosphäre is good too. Location is great.

simply fantastic. incredibly tasty, dishes I've never seen before, good service, really more than okay in price, clean... highly recommended

I ordered sambar vada but its not what it supposed to be. And i asked them if they had sent me some other dish but they mentioned it is sambar vada and they are doing it in same way since 15 years. And also quality and quantity was drastically lowered. Not worth visiting any more

Very tasty Indian cuisine that is, above all, different from what you are used to in Germany. That alone is worth a visit. The service seems very annoyed and not very motivated. The invoice did not come when requested. When paying at the counter, the manager (recognizable by his sign on his chest) made me wait for 5 minutes because he gave a higher priority to a private conversation with someone I knew. That's better.

Never experienced such unfriendly staff. Neither greeting nor farewell. Table dirty. Empty bottles are not removed from the table despite requests. Eating only moderately.

Always a great meal here! Great place to try Indian food if you’re not familiar. They have a very extensive menu (English versions available if needed). The dosas are amazing! A few times here the service has been slow, that’s why it’s 4/5. Overall I highly recommend!

Tasty, well seasoned Overwhelmingly long map Definitely based on western tastes. Quality is good but I think I made a bad choice I would advise against ordering the pancakes with Gouda. Way too much cheese in an already rather greasy dish. And especially if several things are ordered, I would only take one fried dish. Will go there again

Sometimes too crowded but good food and decent staff .