Samurai Restaurant in Fürth in Fürth

Good, cheap lunch menu. Great service (human and robot). Everything was fine, I'd love to come back.

Unfortunately, the user-friendliness of the website is not satisfactory. The announced 15% discount was not applied as expected, and the responsible service employee suddenly no longer spoke German. In addition, the EC device in the restaurant was defective - a rogue who thinks evil of it. It would be desirable if these problems could be resolved promptly. Their sushi is really excellent, but unfortunately the service - both online and in the restaurant - leaves a lot to be desired.

Have been guests at Samurai for a long time and it has always been very, very good! Unfortunately, recently, due to a change in tenant or a lack of staff, the service has been very poor. Too long a wait and with 4 people, 2 finish eating and the rest eat a long time later. It's a shame, because the food is still very good.

The visit was extremely disappointing. If you want to eat together, it is unpleasant if the starter is only served to one person and the second follows 20 minutes later. Although only five tables were occupied, the staff seemed overwhelmed. Unfortunately, friendliness was sought in vain: the main course was also served at a different time - with a delay of around 20 minutes between dishes. In addition, the order was delivered incomplete. When we decided to cancel the rest, an older service person reacted extremely unfriendly and aggressively. The quality of the food was disappointing, maximum 3 out of 10. **Conclusion:** I will definitely not visit this restaurant again.

Very pleasant atmosphere with very tasty and inexpensive food

Very great Japanese restaurant near Nuremberg! Prices are good and not too expensive, but the restaurant makes a very high quality impression. The staff is very nice! As usual, there are free bean sprouts with every meal, they go perfectly with everything :)) I've been here three more times since first discovering it, and will keep coming back!

Very tasty food. ☺️ Always my pleasure.

Unfortunately, the quality of service has declined rapidly in recent times. You can or must order via your cell phone by scanning a QR code. A robot then brings the food, but if the aisle is too narrow it stands at the table and can't get any further, which is a bit annoying. Unfortunately, it wasn't a shared meal either, as each dish came at completely different times. Just like drinks - you had to wait a long time for this...

Very tasty and friendly staff. Have eaten or ordered there many times and are very satisfied.

We just want to grab a quick, simple pasta dish for our son. This turned into a 42 minute waiting procedure.

It wasn't a hit. The starter came after the main course. The drinks still weren't there after 10 minutes. There were at least four tables occupied. You can be overwhelmed at times. The waitress knows the word friendliness more from the dictionary than in practice. The four different ducks were quite ok. You definitely won't order them a second time. Conclusion, once on the voucher block is ok, I don't have to go there a second time.

Unfortunately the opening times on the door are wrong, it is closed on Mondays. Otherwise very tasty food, even if some of the waiters offer somewhat questionable service.

Food was rather mediocre for price/performance. The service was also very slow and rather unfriendly. Two out of six orders were delivered incorrectly. Attention, no card payment possible, even though the Visa/Mastercard logo is stuck to the door.

We ate vegetarian and were happy with our choice. Diverse selection, so everyone gets their money's worth. Practical, you can order at the table using a QR code (which we noticed too late ;) Pay attention to the display on the table. Very nice, there was a small side dish for free with the starter :) The ambience inside is nice, but there is a small flaw on the outside that can be overlooked. All in all, we felt comfortable and can recommend the Samurai.

Delicious sushi, we would love to come back again and again!

Really awesome sushi, fresh, delicious and definitely worth a visit.

Food good to very good: 4.5 stars Service good to very good: 4.5 stars Ambience good, unfortunately the soy sauce containers "stick" to the table. So it doesn't seem to be completely clean. When we were there on Sunday evening, the restaurant was 30% full. We have already been there twice because we wanted to redeem a voucher in the voucher book (2 for 1) or Schlemmerblock Fürth. The first time it was lunchtime. We were told that the voucher book was not valid for lunch dishes. Ok, that's actually in the gourmet block. Then we were there again in the evening and had ordered and wanted to take food home with us. Then it didn't work again because take-away meals are excluded. We didn't find that in the Schlemmerblock. And now we were there on Sunday evening and wanted to eat sushi there. And now we're told that sushi is also exempt. Which was really annoying because it's definitely not in the gourmet block. That annoyed us, so we deducted 1 star. The rice had also been forgotten with the dish, so we asked for it. Not quite optimal.

We ordered food to pick up over the phone on a Saturday evening and were told on the phone it would take 1 hour. After the hour in question, we drove to the restaurant to pick up the food. We were initially ignored for a long time. When we arrived there, after asking on our part, we were asked to wait a short time, unfortunately the “short wait” turned into a waiting time of 45 Minutes we were neither offered anything to drink during that time nor was any insight shown. You could clearly see how overwhelmed the staff was. We were long-time customers and always enjoyed going to Samurai. Unfortunately, this is no longer the case for us from now on. The food has always been very tasty but the service leaves a lot to be desired. Why the rating.

We ordered takeout. Unfortunately we received the wrong food. The duck was a bit dry. The waiting time was also rather long, but it was also a Saturday evening.

I just love it 🥰. But it's funny how someone here complains about dry sushi, but ate everything except one piece. Notice yourself?🤣. For years, even back when there was still running sushi, my favorite place to eat sushi 🥰. And the service is super nice and accommodating ❣️

A really great restaurant, top service, very tasty food and sushi. Always happy with Samurai.

Very good food here 👍 Would love to come back

Very tasty food, very good quality, large selection at good prices. Very friendly and competent staff. Even though the restaurant was full, we were still able to have a good time. We would love to come back

The restaurant is very nice. The staff is nice and the food is delicious. It's definitely worth a visit.

Sushi delicious as always! Unfortunately the service was a bit reorganized today. Starters all came separately and sushi itself came together on one plate even though everyone ordered separately.

I've been to Samurai twice now because I was very impressed with the food and the lemonades the first time, it really tastes great!! BUT the service is terrible, no matter whether it's younger or older staff, whether there are a few tables or more tables occupied, they simply can't handle the service -> that's a fact! Because I've heard that several times, you can also read it in some of the reviews and now I've experienced it twice myself. Nevertheless, I will come back because it just tastes great :-).And after all, you go out to eat with people you like to spend time with, so you can bear the eeeennnoooorrrmmm long waiting time. I found one more point to be very crappy, I'll say, on my first visit I ordered Cola wheat and on my second visit I didn't get it, but an hour later I heard the waitress say to a neighboring table so and here their Cola wheat hmmmm what should that's it. Well the end result of this review is food top rest flop

Food looks very good, service is ok, atmosphere is nice

I love going here for a fancy meal. Central location and the sushi is very tasty and fresh. Good price-performance ratio 👍

I tried calling for an inquery, and the guy who answered refuse to speak on english and refuse to pass me the phone for one of his collegues, and laughing at me for because i questiones him about the all you can eat service that is shown outisde the restaurant, what a shame

The service is extremely bad. We got drinks with the main course and the prices are too high for the quality. The location is in the commercial area and I absolutely cannot recommend it. Rice quality wasn't good either and the rest was dry.

It was my regular restaurant. Unfortunately the prices have increased significantly, therefore a significant point deduction. Very unfortunate

As of: 8/24 We had reserved a table for six people. The three of us arrived a little earlier and registered for the time being. We wanted to sit outside and see if we could join two tables together... No problem at all!!! But there are still some coming to us and we also had a birthday child with us, which we unintentionally told the waitress. When we were full, the drinks were taken and suddenly the waitress came with a large plate of sliced ​​melons and oranges (a fruit plate) and it said "for the birthday child"! A cool gesture 👍👍 It didn't take long before a champagne cooler with a bottle of champagne including glasses was added!!! That's what I call a surprise, I've never had anything like that before👍👍👍 The taste of the food was really great, I had duck with egg noodles, the duck had a really nice crunchy crust and we were all thrilled with the taste. But also inexpensive. My recommendation, we will come back!!!

The service has virtually ceased to exist for the last six months. Complete overload and uncertainty for the employees. However, different staff work in this restaurant every week. The food is completely okay, maybe even a little above average. The owner meant very well with the last price increase for some dishes. An increase from €12.90 to €16.90 borders on being cheeky.

Terrific delicious. Ambience could be better. Delicious cocktails

Super tasty. Definitely worth a visit

Charge for tap water the price of mineral water. Very dishonest and prone to fraud. I would not recommend the restaurant. The waiter also tried not to give me enough change.

Wow! My friend and I were thrilled when we arrived at Samurai Restaurant. The food was absolutely great and the ambience was beautiful! 🥰 We also found the principle that you can order food to yourself via your cell phone with a QR code at the table to be really cool! You can also use the site to call waiters over and request the bill, but unfortunately that didn't work for us. The waiters barely looked at us, but were still always friendly! 😊 A little bit of information on the side: If you want to redeem the voucher from the gourmet block here, you should make sure to only order dishes marked as “main courses”. Unfortunately, sushi is not considered a main course there, even though it is neither included in starters nor desserts. We will therefore have to redeem the voucher another time.

The food is ok, but not a highlight, it fills you up and tastes without a wow effect. The service is catastrophic, but totally overwhelmed. 3 service staff with a maximum of 15 guests at the same time and the waiting time for orders to be taken and drinks to be brought was over 20 minutes. The food is brought by a service robot that wobbles so that some of the soup spills over onto the saucer and it is then placed on the table. The appetizer is served at the same time as the main course, so it cools down by the time you get to eating the main course. After the meal, the plates remain on the table, even though the service staff walked past empty-handed several times. We don't go there anymore.

The sushi always tastes very tasty. Unfortunately, part of our order was forgotten for the third time. Doesn't have to be!

Super nice and friendly team. Nice atmosphere Super tasty 😋. Gladly again

Food was okay. Unfortunately service wasn't very great. You don't need a second time

The special roles are particularly good

This used to be the best sushi shop in Nuremberg and Fürth, but apparently there was a change of ownership and the menu was completely revised. Unfortunately, the sushi isn't as tasty as it used to be. It's not bad, but it's not the best either.

The food is super delicious. The sushi is prepared in such a way that you can see that everything is made fresh. Orders can be made via a QR code. Then the food comes very quickly on a robot. However, if you need someone again afterwards, it is difficult to get service.

We felt very comfortable here and had a pleasant atmosphere, the service and the team were very friendly, there were little touches from the kitchen. The food was excellent, it was my first time eating sushi and it wouldn't be the last time. Thank you.

The service was friendly and reasonably quick. The food was attractively prepared and met my expectations. Duck well fried, vegetable side dish sufficient.

We eat here regularly. The food is fantastic. And the service is great

Unfortunately I have to adjust my good rating. Otherwise we were always very, very satisfied, but apparently the operator has changed (new employees, new cash register system, new cards). The quality of the food was okay, but it also deteriorated a bit; But what was particularly strange was the service. We received something wrong twice. When we brought this to the attention of the operator, she started arguing instead of simply fixing the error. She also had a hard time understanding us and was a bit overwhelmed even though there wasn't much going on. It's actually a shame, it was always very good here. But we'll probably go somewhere else for sushi first.

Food is good but not exceptional. The service is overwhelmed due to the language barrier and seems a bit contaminated. Otherwise ok.

Very good food, nice staff. Became a little more expensive.

Good sushi restaurant. Perfect for your lunch break I don't think it's a good idea that the cards can only be opened using a barcode on the cell phone.

If you want to eat in the restaurant it takes a long time to get your food because they first serve the people who pick up your food.

Food is really good. Service totally overwhelmed... Ambience could be nicer but it's ok. I have to point out again that the food itself justifies a visit.

Very expensive and not fresh first and last

They got Robots! & the food is good too. The people are friendly. But they got robots to bring out your food!👍

Very good sushi, would recommend it to everyone

Sorry, it's not possible that you have to wait an hour for starters and then they don't come anywhere near the same time! And the warm main course came after 1.5 hours after request, the sushi even later! The restaurant wasn't even half full! The food was really good, the waiting times were very bad! This definitely needs improvement!!!!

I go to this restaurant regularly (at least 2-3 times a month) it is the best sushi restaurant I have ever been to in Germany, but the customer service leaves a lot to be desired. The staff speaks little German and is very disorganized, so you sometimes have to wait a long time. The food here is the most delicious, but the service needs to be reconsidered. I don't know what the problem is, either there is no good manager to guide and help the employees or the employees are not trained in basic organization and customer focus. Still, I will always choose this place because of the quality of the sushi and hope the service will be better in the future.

I always like to order sushi to take away here. Very tasty and well priced. The sushi from the supermarket sometimes costs more. In other restaurants anyway. The selection is huge. Order online or by phone and you can pick it up after 30 minutes. Card payment without any problems. I was in the restaurant once too. It's clean, nice decoration, friendly service. Is one of my favorite restaurants.

Nice restaurant in a great atmosphere, good food and nice staff

Excellent restaurant, delicious food, friendly and competent service and always a great time! I can really recommend it! :)

Food was great, service was nice but very slow. There wasn't much going on and we still had to wait a long time. The appetizer came after the sushi and we practically had to beg to be allowed to pay at some point... Especially during lunchtime, it would be nice to be able to cash in on people quickly, you don't want to take a lunch break forever. In total it took us 1 hour 15 minutes. However, a lunch break is often only 30 or 45 minutes long

We have been here very often. Now the concept has been changed: orders are placed at the table using a QR code on your cell phone. Processing takes place depending on when the order is received. Whoever submits their order first at the table will receive their food long before the others. The first person was almost finished eating when the drinks finally arrived. The last one waited 30 minutes for his food; significantly longer than the others. Even though everyone had placed their orders at the same time within a few minutes. Drinks round 2 also took an extremely long time to arrive. The store was almost full and there were only 2 service staff there, who were noticeably overwhelmed. The prices have also been adjusted significantly upwards. It's a shame... The samurai has waned a lot.

First I would like to say that we eat here very often and are always satisfied. There were three of us this evening. However, what we had to experience today was absolutely underground. 2 cards placed on the table. After several requests for a third card, I got up myself and got the card. We then ordered drinks and food together. After 50 minutes still no drinks. I asked about it several times, complete ignorance. Totally overwhelmed in every respect. Several people have complained about this, including about eating late. Many got up and left again. In the future that means for us, only to go. Furthermore, the prices for drinks and food have risen quite a bit. At least the service should remain consistent. It's a shame, you can scare away customers and it's no fun.

Food is great but the service is terrible. We often waited 1:30 hours for the food and even had to wait more than 30 minutes for the order to be taken until a waitress came to the table. It's a shame, the food is actually really tasty but whether that makes up for the waiting time... it definitely takes far too long for me and I won't come back.

Nice ambience, nice service, very tasty food

Nice atmosphere :) Food looks very tasty

Great atmosphere. Totally great and nice service. The food is very tasty and perfectly prepared. Always my pleasure :)

Sushi was very tasty. I can only recommend. Food arrived super quickly. Offering was great

Sushi very tasty, atmosphere very inviting :)

Great sushi, terrible service - bring a lot of time if you want to eat something here.

Unfortunately, I haven't eaten here for a few years. Back then it was already a very good restaurant. Now they have innovations that make eating a little experience. The delicious food is served by an intelligent robot with a cute cat weight on it. Price-performance ratio is definitely very top 👍 definitely worth a visit. Ambience is also great.

Very large and clean restaurant. The quantity is more than enough and the price is absolutely reasonable. We recommend

Unfortunately I can't recommend it at all. Service was a disaster - there were five of us there and all the dishes came at different times (everyone ate alone, even though we ordered at the same time) + we waited forever until the drinks came.. Food was ok, but overall not worth the money.

Very tasty dishes and super friendly service

I went there with a friend at the same time and ordered my comb 5 minutes later and it didn't taste good at all If I hadn't been so hungry that day, I wouldn't have eaten anything. My girlfriend got her food 25 minutes later, so I was already finished 5 times 🫣 the machine clears more plates than it brings out food, so the service staff doesn't bake it get plates to clear away, we definitely won't be back any time soon

Food for 4 people always came individually, spread out over 40 minutes, the service didn't even check whether cutlery or anything else was available. Sushi carelessly prepared (ginger poured directly from the glass on it), some of the food was already cold when you sat down, ... the ambience was nothing special, not really nice either. Nobody got their food, we won't be coming back!

The food is very tasty and the atmosphere is great. Added to this is the cute waitress who always puts a smile on your face with her charming manner.

This is not our first time eating here and we are always very satisfied. Today there was a small drawback: the shrimp on the nigiri was a bit dry. Otherwise everything is great as always. The soup was enough for 2 without any problems. My child has developed a taste for algae. A special highlight for young and old is the service robot. The staff is extremely friendly and accommodating. We always feel welcome.

Very tasty food, very great, very happy to come again

Food was good and plentiful. Operation not always accessible.

Great sushi...pleasant atmosphere, highly recommended

Really delicious sushi, top service and great ambience!! We recommend.

The food wasn't perfect but good, I could recommend it but… Everything else doesn't work! Service is unfriendly This service robot is a disaster, always plays the same song when it drives and is just annoying at that time There are better sushi restaurants in the area

I have rarely experienced such poor and incompetent service! You wait over 30 minutes for drinks and then sit in front of your empty starter plates for just as long. The sushi took that long again. They only showed mercy to us when we called and waved. The service mainly took care of people picking them up and more or less hardly noticed the guests on site. I'd rather go back to the other Japanese restaurant that has a shop not far away, pretty much everything is right there. You had your chance.

Menu only digital, without explanation of the dishes, so you need courage when ordering. However, the digital order did not work. Delay because an analogue order also had to be made. Spelling in the card...without words (drinking, disgusting chorus,...) Service staff seemed overwhelmed and unstructured. Orders were forgotten. Staff had to be asked to clean the previously used table. My food came to the table after about 2 hours, a big surprise since it wasn't clear what I was ordering. Finally, I had to pay money to pack the leftover food. In short, really disappointing. It's a shame, the Samurai remembered it better.

We always enjoyed visiting the Samuraj often for years. Unfortunately this is the last time. The day before yesterday we reserved a table for our guests with children. We asked a few times how long it would take. After exactly 1 hour only part of our starter arrived. I would still understand if the restaurant was full, but it wasn't half full. We even had to get our high chair ourselves because no one cared. Of course you can't keep a 2 year old child still for hours, the delay meant we had to get up and leave, hungry and excited. Instead of them being ashamed of their fault and giving us the food we ordered to take home free of charge as compensation, they even charged us for the drinks that we drank while we waited!! For me it's not about the money but about the behavior that was shown here to loyal customers or customers at all. By then you should have said that the drinks were on the house. I have never experienced such impudence and I will tell everyone around me about it. Just as I had previously recommended Samuraj to every Japanese lover, I will advise everyone against it after this gruesome visit! A real shame!

Waiting almost 2 hours for the food and then finding out that the preparation hasn't even started yet... Only after 1 hour were we informed that the meal would take “a little longer”. While waiting you have to watch as online and telephone orders go out one after the other... very unwisely done. When you pay for the drinks you only get a voucher if you ask. It's a shame, I used to love being here!

Delicious food, fast service and always nice there! I can only recommend!

In sushi heaven 🤩 Huge selection, prices are completely reasonable. Fast & friendly staff 👍🏻

Customer service terrible. Samurai is a participant in a voucher booklet. We couldn't redeem it on our first visit because it had to be two main courses (it would have been cheaper for the restaurant, illogical). During today's visit I couldn't redeem the voucher again because the food was ordered to go (i.e. I would have used additional dishes and made a mess - I could have used the voucher - again illogical.) Dear Samurai team, THAT is great customer unfriendliness.

Excellent food, great service and value for money.

Food great. Very nice atmosphere & good room layout

Actually very good sushi but unfortunately there is soy sauce on everything. Normally I'm not much of a soy sauce fan, but if you like soy sauce I would recommend this restaurant.

Since the old owners left everything has been catastrophic

friendly staff Food delicious 😋 Price rather high

Simply good food. Excellent value for money

Super delicious food and great service. I always enjoy coming here 💪🏼 Simply great!

The good reviews here come about because you get sushi for free if you rate it well. A big white room, no coziness. The curry was good, the duck was a disaster. Of the four components that were on the menu, two were missing. When we pointed this out to the waitress, she took the plate back and came back about 20 minutes later with the same, now cold, meal with two cold snow peas and half a mushroom on top . From the crowd it was decoration, not part of the dish. For the price you expect more.

We usually like to go here. Today was the last time. 1/3 of the restaurant was occupied, quite little for a Sunday. We ordered shortly after we arrived. The spring rolls came before the drinks. Shortly afterwards our drinks arrived. From this point on, no one was at our table for 50 minutes and we weren't noticed either. After 50 minutes we went up and asked for our order, the waitress laughed and turned around and went into the kitchen. More minutes passed… None of the conditions came to the table to let us know that it might take longer. Simply remaining silent is the tactic here. Only when we asked again did we get the answer that the food was coming soon. At this point the plate was also cleared away before being driven. More minutes passed. The table in front of us waited 90 minutes for their food. We ended up getting the food before them. We ourselves waited 75 minutes. Nobody offered an apology. It was offered that the boss would come and she would then want to speak, but then the food came and not the boss. With a little communication and friendliness you can satisfy your guests. No customer will leave the restaurant happy if they remain silent. During the time we waited, orders outside the house were no different, with several angry customers. Even if the price is acceptable, the service and the waiting time are subpar. There was also no coffee or similar on the house. We were all laughed at and felt like we were being ripped off. —————————————————————————————————- Update 5 months later after our above recession we wanted to give them another chance and ordered online 90 minutes before pickup and what happened? We were disappointed again, apparently the order form was broken. The lady couldn’t think of anything better than to say “sorry”. Thank you, there are enough restaurateurs that we are happy to support and no longer support you!