Sakura in Kassel

Very tasty and good value for money!

The place is very cozy and the staff are very friendly

Friendly staff, cozy atmosphere, delicious food!

I've been eating there regularly with friends over the past few years. We were always very satisfied in the beginning. The ambiance is visually appealing and authentic, the location very central and therefore easy to reach. Unfortunately, the service and the food have deteriorated considerably. Today, almost half of the orders didn't arrive at our table. There were waits of up to 20 minutes between dishes. The dishes came across as very lackluster and often the wrong ones. One full drink was simply taken from the table, another never arrived. The service seemed listless and sometimes very slow. They didn't respond to criticism. Dessert didn't arrive either, which is why we were in a bad mood and just wanted to pay. Nobody wanted to bother with the payment either. Instead, half the waiters were on their smartphones. I don't think anyone would have even noticed if we had just left without paying. It's a real shame. Sakura has always been a standard address for us. Stop skimping on good staff and stick to the concept again. The other posts here say the same thing. Thanks for all the lovely evenings, but you've let up too much.

I recently ate at Sakura with my girlfriend, and unfortunately, our visit was anything but satisfactory. Right from the start, we noticed that the service was barely present – ​​you serve yourself entirely via an iPad, which would be fine if everything ran smoothly afterward. Unfortunately, the opposite was the case: We had to wait a very long time for our food, and when it finally arrived, several of our ordered dishes were missing from the first round. This problem repeated itself in the second round – many dishes simply weren't brought. Only after we directly addressed the staff about it were at least some of the missing orders brought in. They probably wouldn't have arrived at all without asking. Such behavior is truly disappointing in a restaurant of this price range. Dining should be a pleasant experience, but the poor service and constant follow-up unfortunately made the evening more stressful than relaxing for us. It's a shame, because the concept actually has potential – if it were implemented correctly.

I ate at your place today with a friend after a long time, as the hot kitchen has been closed for the last few weeks. First of all, the fact that you still have to pay the full price for the all-you-can-eat option is completely unacceptable! Then the staff, unfortunately, are very bad and inattentive. I often pointed things out or asked for things and they either forgot or simply didn't do them at all. The drinks, I had a passion fruit spritzer, 90% juice and topped up with 10% still water? Where is the spritzer??? After asking, they didn't make a new one, but topped it up with the rest of the "sparkling" water, after which it had no taste of anything. 60% of our food never arrived and the employee I spoke to either didn't understand it or just wasn't interested. Unfortunately, that's completely unacceptable! And I also find it very questionable that you can't choose the flavor of ice cream or mochi yourself. What if you're allergic to something? You can't give any information anywhere. When paying, I asked if I could speak to the manager, but the staff again didn't respond and complied with the guest's request! It's a real shame, because the restaurant otherwise has potential!

SAD! I've eaten there many times with friends. The first few times were great. Everything was fantastic, including the staff, the food, and the atmosphere. Only in the last few months, the staff and the food have deteriorated, and yesterday was the peak! Orders were practically not taken at all. Over half of the items were missing from eight rounds, which is saying something. Most of the items tasted completely different than usual, NOT IN A POSITIVE WAY. On top of that, many items were simply wrong. If I had an allergy and they had given me the wrong thing I ordered, what would have happened then?? That's impossible! On top of that, the drinks we ordered simply didn't arrive. On top of that, when our drinks arrived an hour later, they simply took away one full drink. Why? The staff were very, very bad. Please, why are you saving on staff? It wasn't like this before! Everyone there works so listlessly and without any motivation, it's really SAD. And to top it all off, we waited almost 30 minutes to pay because we'd ordered dessert at the end that never arrived... five of the employees just stood there with their phones in their hands and ignored the people. When we spoke to them, we only got a listless reply like, "We'll have one in 30 minutes!" We then went up front ourselves and finally paid.

We've been here three times. Unfortunately, the quality has declined somewhat.

It was very nice and the staff was very friendly!

Disgusting! Unfriendly bartender, sushi plates arrived dirty, there was a fly in the jug with soy sauce, which unfortunately I only noticed after the first bite!! Wasabi was already dry, who knows how long it has been waiting for the next guest. When we said that we wouldn't eat this and that I was feeling sick, we were then allowed to pay for the drinks, which were only taken in one sip! Seats dirty, placemat stuck to table! Disgusting! The health department should urgently check here unannounced!

Always great here, the food is great and the prices for the buffet are convincing.

The waiters were very distant and only set the food down, they didn't even ask us if we wanted something new to drink or something like that, I suffer from a nut allergy and after asking three times the waiter still didn't ask in the kitchen and just said he didn't know, unfortunately the food itself wasn't tasty either so unfortunately I don't have a recommendation.

Wir waren nach langer Zeit mal wieder im Sakura. Das man für den Lunchpreis kein Sternesushi erwarten kann war uns klar, aber so schlecht habe ich selten gegessen. Dazu kam, dass der Service auch nicht toll war. Sehr schade!

Already left a review, it was reported by this restaurant and removed by Google. This just shows how this restaurant can maintain its 4 stars. Absolutely bad and beyond criticism. Food bad, staff catastrophic and waiting times unacceptable. Honestly, the stay was a complete disaster!

Very tasty all u can eat, nice price listing and nice service. Good cocktails ;-)

We've been to Sakura several times and it's always been good. The service was never the best, but the food was good. Today we had totally disgusting sushi, the edamame were inedible, old and undercooked... the sushi tasted like it came from Lidl or Aldi. The sweet sauce on some sushi makes things worse. At some point I became disgusted with eating. Sushi with chicken was very bad. When we pointed out the edamame to the first waiter, he just nodded and moved on. When we pointed out the bad sushi, the boss says??! This costs €12.80. Does that mean you shouldn't expect good sushi? He definitely didn't understand why we didn't think the sushi was fresh because the shop was only open for 2 hours that day. Nobody will accommodate you.

Very nice restaurant, delicious food and super nice service! We really enjoy coming here!

Always delicious at Sakura😊 Sometimes it takes a while for the rounds you ordered to arrive, but that's okay, especially when it's busy. You have time for that, too😉 Plus, the wait can be much more pleasant with a good conversation or a drink, as they also have a small selection. Even for people who don't eat sushi (like me), there are plenty to try. You can really feel at home there, and the atmosphere is very inviting, especially if you go with friends or family. I'm already looking forward to my next visit.

Everything was great, unfortunately it depends on the time how well the food is served.

Inexpensive and good. Order via tray

Food is usually cold, service staff clearly have no idea what they are doing and how service works. Not knowing German and being extremely unfriendly is probably the order of the day. When asked what kind of dessert the answer was: yes. Plates were thrown listlessly onto the table. It also happened that there was paper lying/sponging in the food which turned out to be an order slip. The service staff walk around with a no-nonsense attitude and don't respond to the guests. A foreign language is spoken. Let's just say the restaurant had better times.

Impossible the condition...I was eating there with a friend and was shocked. Not only does the food arrive extremely late and carelessly prepared... the service was a disgrace. The food was slammed on the table, zero friendliness or any greeting and the highlight was when I asked what kind of mochi it was because it wasn't anywhere. The first waitress didn't understand German and the second cheekily said he didn't know and that I should just try it instead of just asking in the kitchen. The experience was completely thrown away by such incompetent service. You won't see me here anymore!

The food here is very, very tasty

The entire range of food is excellent and everything always comes quickly and hot. I can only recommend Sakura

The best sushi restaurant in Kassel. Top service and short waiting times. Prices are also very good.

Unfortunately I'm totally disappointed.. I saw so many people eating there, I ordered myself and I'm totally disappointed.. Unfortunately it doesn't taste fresh at all. Avocado partly brown and the sushi leaves totally old, only cartilage in the chicken..

Doesn't work at all. It doesn't taste good + a lot of things were forgotten too. When I asked, they said it would come soon, but it didn't until the end. Just under €30 per person is too much for this quality.

Terrible service, we sat down, all people in the restaurant were given tablets from the menu, we were brought a paper one. But before that, we waited for him for 10 minutes, then when we were ready to order another 10-15 minutes, no one came to us, the staff simply ignored us. The waiter went to smoke 40 times, so of course he will not have time to take the order. Terrible service, got up and just left. I do not recommend.

Never go to this place! The service is terrible. Waiting for the menu can age you years, and when you finally get it, you'll still have to wait forever for the waiter. He doesn't care how long you sit there - he can just take a smoke break and disappear. Then you wait about an hour for your food, and when it finally comes, it's tasteless and falling apart. The service is terrible, the staff is rude, and no one cares about you. DON'T GO if you don't want to spoil your mood!

I've eaten there several times and can't complain and have always been very satisfied

We had planned a weekend trip to Kassel, and it's a tradition for us to go out for sushi in every city we go on a trip to. We weren't disappointed, the sushi was great and we both really enjoyed it, the service was always quick, and the kitchen was also very fast, we hardly had to wait for our food, even though there was a lot going on, the ambience was also very nice.

Very tasty food, great atmosphere, great service! The orders came quickly and were super tasty. The employees fulfilled our wishes and answered questions about the products. It is one of the best restaurants in Kassel! Lg

Very tasty and, above all, nice and fresh

We often go to Sakura because we love the decor and the food there. Unfortunately, you can tell that things have really slowed down in the last few months. Some dishes have to be ordered several times before they reach the table. Wasabi and ginger are no longer part of the place setting and must be ordered individually. Ginger often doesn't arrive and we received as much wasabi for four people as a 10 cent piece, so it's a joke. The toilets look bad, even when the soap was empty, no one was refilled, the trash cans are overflowing, and unfortunately that wasn't just the case yesterday. We think it's a shame because it was our favorite sushi restaurant and don't know if we'll come back, even though we actually like the food :(

Very good food and great concept!!! Something for every taste.

Almost exclusively good experiences. I always enjoy going there

Have been here many times and have always been very impressed! Only recommended

Nicely furnished, but unfortunately that was almost it. The food was cold, the rice was rather sticky, and a different sauce was smeared on the sushi every time, which didn't taste good and wasn't tolerated because it was spicy. Only half of what was ordered arrived. And the ice cream, which was stated as a different flavor (which you couldn't choose yourself) was just vanilla. When we asked, we were told that there was only vanilla. So both the selection and the food itself can be had better elsewhere. Too bad

Reservations made over the phone were not implemented and the reception was very unfriendly. The food tasted ok, but there was very little choice and it wasn't really what you ordered. The waiters are very rude, they don't say what is being served or ask if everything is good or if it tastes good. The waiters continue to talk loudly at the counter and are very annoying. As a guest you don't really feel comfortable there. Order is not a priority there, as there is chaos behind the preparation station, packaging material is lying all over the place, folders are dusty and unsorted, papers are flying around. There's all sorts of stuff lying around that the staff doesn't seem to care about. They definitely haven't heard anything about hygiene. When I went to the toilet before I wanted to leave, it just smelled like shit on the way there, there was garbage all over the place, the squat toilets were full of urine and hadn't been flushed and the sink was completely dirty. More appearance than reality! I don't recommend this restaurant to anyone and I won't be visiting this restaurant again.

We were thrilled. Large selection and delicious sushi. Food came quickly and warm. Every now and then something was forgotten but that can happen. Would love to come back

Very tasty, you can also eat a la cart. Super nice boss

Great shop, good atmosphere and delicious food!!

That was really delicious. Fresh - plentiful and it feels like every bit of sushi there is! 👏 I didn't know the ordering principle at all... but I think it's great. Will definitely come back! Yes, the toilets should be overhauled - but even there, everything that needs to be done can still be done - and it's usually the customers' fault - that really can't and shouldn't detract from the overall impression of the ambience, service and food!

Nice attentive service, large selection and delicious.

Once and never again. Point 1. The all you can eat was sometimes a disaster. My son then became sick and vomited. The reason was probably the squid rings. Point 2. The name and the ambience are advertised as Japanese, as is the food, but the staff is absolutely not, so you can imagine what the outcome is. Point. 3 they have toilets that not only smell awful but won't be repaired for months. One of the two sinks is still covered, no soap came out of either soap dispenser, the flush buttons were torn out and in general it looked unclean. I'll save myself pictures because others already have the same ones. Some of the toilets have holes or mold on the walls and the paint has also been rubbed off. When it comes to wasabi I have to say that it is old and already dry and dark and not fresh and light. The green tea I ordered had leftover leaves in it. So it wasn't made traditionally Japanese.

Unfriendly waitresses who didn't even let us put the dishes together. The sushi was just as good as that from Rewe and anyone who even dares to try the all-you-can-eat of the person sitting next to them will be rudely attacked. Unfortunately not a good experience, there are better alternatives for good sushi in Kassel.

By chance we ended up at Sakura today and we are thrilled! Great sushi and hot, delicious food! We'll definitely be back!

It's just beautiful here. The food is amazing and the employees are super nice. My boyfriend and I like to go here often. “All you can eat” is recommended.

Always a pleasure to go there. Extremely fresh sushi, hot food, everything very tasty. Service was very accommodating, nice atmosphere, super friendly boss. We always like to come back.

Nice service and delicious food again and again

Sushi is ok, but there is still a lot of room for improvement. The service is also ok. It all takes a very long time and dishes were completely forgotten, so some points are deducted. For the prices you can have solid food here.

Unfortunately, the food wasn't satisfactory and we didn't particularly like the sushi. After we had finished eating, we only received the ginger we ordered, even though we had pointed out several times that it was missing.

It doesn't taste good and reservations aren't kept either

You only make it to the 6th round

Many small dishes freshly prepared. Delicious! And despite being busy, the food came very quickly!

Sushi rice was warm, chicken was raw. Tablet stuck. Owner was very unfriendly. Sometimes the food we ordered didn't arrive at all. We were very disappointed!

Very good food and super happy today

Good sushi, lots of choice and nice service. always worth a visit

It is simply wonderful, very tasty, the staff is friendly and accommodating and the atmosphere is very relaxed

Very tasty food and good team :)

There is much better sushi in Kassel.

Food was just stale. The noodles were the best. No sushi leaf could be broken by applying pressure with a fork. Warm things were never warm. Half of the dishes were not brought. The mochi was a rubber bullet and could not be divided with a fork. The wasabi was old and stale. The drinks aren't even good enough to make you look like a godless Roman in armor...cocktails are simply not drinkable... The toilet is an imposition. Be careful, there is a risk of slipping and injuries. This Chinese man is just no good…see pictures…再见 / zài jiàn

We are there almost every month :-) Come an extra 50 km.

Very disinterested and annoyed staff. Orders that took a little longer came with the next course, so you no longer had an overview. Soy sauce and wasabi were only served after several requests or not at all. However, the food was very good!

The food was delicious. But we didn't get everything we ordered. We had to ask for wasabi four times before a small dollop for seven people came. We didn't get any ginger at all. The service employees preferred not to be spoken to and were virtually unavailable.

Although you can find something to eat here for little money, the taste is pretty average and nothing special. The service, on the other hand, is an absolute disaster. We were sat down and had to wait forever for the menus, then another half hour until someone took our order. I was there with my partner, and this is how it went until we got our food: my partner's starter came first, then the drinks, then both main courses, and my starter came last. In between, food was brought to us that we hadn't even ordered. The atmosphere is anything but inviting. The owner (?) constantly shouts at the staff and also talks to the customers in an incredibly harsh way. Overall, not a good atmosphere, not good service - absolutely not recommended!

Service was a bit crappy. Waiting 50 minutes for the drinks menu wasn't as cool and the duck was completely dry like desert. Not again, I'll be honest.

Bombshell:) super delicious! Now we're waiting for our chocolate banana :) Thanks Sakura!

Everything looks great, but the employees are unfriendly and mostly short on words. We waited 50 minutes just for our drinks and the food was really bad for the price. The sushi tasted good but the rest of the menu didn't.

The waitresses are very friendly and accommodating. How is tipping handled? I'm asking myself this question after noticing the last few times that one of the owners always comes to collect the money instead of the people who served you so kindly. Are tips split among employees? I imagine that to be complicated. I always thought that everyone had an extra compartment in their wallet in which the money was collected and at the end of the shift the waiter or the waitress was allowed to take the money because it was his too? I'm anything but stingy, but the tip should go to the person it's intended for and if you're served by different people, it would be ok to split it up. But is that also done?

The employees didn't react happily to questions or other things in general, they weren't very friendly. I waited 1.5 hours for my food because they "forgot" it. Not highly recommended, plus the last course didn't come for the people who had the all you can eat buffet and sometimes the iPads didn't work and you got it twice, which wouldn't actually be a bad thing, but for us it was the drinks and so we had to pay 10€ more. In addition, the people who ordered with the card were very neglected, for example I had to wait 20 minutes before I could even order, while the people with all you can eat had already had their second course. Not recommended

The all-you-can-eat sushi is wonderful and the price is super in line with the amount of food that is included. We've been there about 5 times and it's very reminiscent of the rotation in Brazil 🇧🇷 I highly recommend it and go fasting 🤪

Unfortunately, we didn't receive all orders, even though we asked several times. For example, we ordered rice 4x over different rounds and never received it. Afterwards, our group was mocked in the presence of other guests. Service very unfriendly. Not all orders received until the end. Definitely NOT justified the money of 28.00.

Great service, the times from ordering to serving were kept short, the warm dishes were served hot and this time nothing was missing.

Always a great experience, selection, quality, service. Everything at a very good level!

Sakura has become something of a tradition with our friends whenever we are in Kassel again. Simply great atmosphere, delicious food and easy ordering via tablet. You just order what you want to eat, it's so great, nothing is left over. The homemade lemonades are also amazing. Still just as great for 5 years, thank you very much. See you next year :)

The waitress who served us was very friendly and responded to our wishes. Unfortunately, the dishes were often mixed up or not even brought. The tablet had a display damage that one of us even cut himself on. The owners collect the money themselves, which gives the impression that the tips don't reach the waitresses. The quality and taste of the food are good. Nevertheless, at a price of just under €30 per person, that's not enough and unfortunately we won't be coming back. Furthermore, the toilets were a disaster and it smelled endlessly.

Everything was very tasty and an impressive variety!

We were there on a Monday evening and unfortunately we didn't have a good experience. We had to wait a long time for food and drinks and when the sushi finally came, not everything that was ordered came. When the second round didn't arrive either, we politely asked if our order had been lost. We got the answer that there was a lot going on in the kitchen. Shortly afterwards, part of our order was placed on the table in annoyance. Also in the next round only a part came. We were really looking forward to the evening, but unfortunately it left us very disappointed. This experience was definitely not worth the money…

Unfortunately, the friendliness of the service has deteriorated extremely. If something is forgotten, the eyes are rolled and the missing plate is slammed on the table. The dishes are often mixed up or not even served. The tablet and table are very dirty and dirty bowls were also brought to us. When we mentioned this, the response was very unfriendly. The owners collect the money themselves, which gives the impression that the tips don't reach the waitresses. The quality and taste of the food are good. Nevertheless, at a price of just under €30 per person, that's not enough and unfortunately we won't be coming back.

I'll start with the food, the food is really tasty, definitely 10/10, I'm very positively surprised with the service, it's also very friendly 10/10, and the look of the restaurant has been designed very nicely also a 10/10 so 30 of us /30 points😋

It's really a great atmosphere and it tastes really delicious.

Never had such good sushi. I have never experienced the pleasant atmosphere anywhere else. I can only recommend it!

We came to Sakura regularly and somehow it was always ok. Yesterday, however, the room was cold, the food didn't come and when it did come it was cold! I haven't eaten so badly in a long time, especially since almost 30 euros isn't a gift! The quality has to improve significantly here. We won't be coming back again

We were there with several people in the evening. Even though some of the things we ordered didn't come, the food was still good BUT !!!!! THE TOILETS... IT STINKED THAT IT WAS BAD AND THERE WERE LOTS OF THICK FLIES THERE!!!! THE WHOLE AREA BELOW STINKED!!!

We have another departure but we always enjoy coming here and enjoy the variety of dishes to try. Service is great and fast.

Can you also give less than one star? The quality of the food is at the standard Chinese all-you-can-eat level, not for the weak stomach. About half of the dishes we ordered simply didn't arrive at our table, despite repeated requests from the waiter. In the end, the handful of snacks dripping with frying grease was enough to make me sick to my stomach. The service was uncoordinated and incredibly slow. The whole thing for just €28 or so, plus drinks of course. An absolute lowlight in the Kassel gastronomic landscape 👎🏼🤮

It was a wonderful experience. The fish is delicious. The service is very good. I advise you to visit this restaurant.

Wir hatten das "All you can eat" Angebot gewählt und es war top! Qualitativ hochwertiges Sushi, das Essen kommt sehr zügig an die Tische, sehr freundlich und preislich völlig in Ordnung. Es war ein sehr schöner Abend und man kann schon 3-4 Stunden dort verbringen. Von mir eine absolute Empfehlung!

I've been to Sakura many times and have always been relatively satisfied. The staff is friendly and the owner is super nice. But it has become more and more expensive and the food is getting worse!! €28.80 for an all you can eat is quite a bit, but you expect something for it. However, due to tonight's dinner, I will no longer set foot in the restaurant. All the food: COLD. You could live with it for a few dishes, but it's not very pleasant for meat dishes, croquettes, salmon and shrimp. If it had been a handful, what would have arrived cold or lukewarm... okay. But EVERYTHING? 70€ for two people and then everything cold… I'm super disappointed.

Delicious sushi at a good price, We had the All You Can Eat, the sushi was one of the best I've eaten in Germany to date and the small side dishes were also great

The sushi was okay, but not outstanding. The Aperol Sour was good. We ordered tofu which wasn't seasoned. The beef and noodle soup had coriander, which I think MUST be mentioned on the menu. The fried pack choy was good. All in all, I wouldn't recommend the store and wouldn't go there again.

Always happy to go there. The all you can eat offer honestly never disappoints me. The lady is one of the nicest service workers! Great for sushi lovers

I can't rate the food because after 25 minutes there was still no one to take my order, even though the shop was completely empty. I think it's a cheek, we made eye contact several times, but still no success.

I couldn't eat because after more than 20 minutes, after the seat was assigned, no one wanted to take the order. There was only one other person in the restaurant besides us.

The boss is super nice and the food is fantastic. The selection of sushi was impressive and every dish was freshly made and full of flavor. The atmosphere was welcoming and the staff was friendly and attentive. I highly recommend this place if you're looking for quality sushi!

Friendly staff and very tasty food. Buffet recommended.

Absolutely recommended 😌 Relaxed atmosphere, good service and the food was very tasty 😁

I was there on a Saturday, DISASTER!! My orders didn't arrive. I had to point out to the waiter several times that my orders hadn't arrived. The only thing that was tasty was the vanilla ice cream. The people who gave 5 stars were tricked into doing so because you get 5 surprises for 5 stars.. Better go somewhere else...

Delicious Different from the well-known buffet variant, where the dishes are often already stale.