Ruffs Burger & BBQ Regensburg in Regensburg

Very solid burger in a nice atmosphere with good service. Nevertheless, there could be even more selection of vegetarian burgers.

Original review: As regular vegan customers with children and dogs, we are always happy to be guests here! Simply recommended! December 6th, 2024: Unfortunately, I have to revise (somewhat) my originally very positive rating. On our last 3 visits the service was simply terrible. People would rather chat at the counter with other service colleagues than serve the guests. There are always long waiting times for the drinks, it's best to get the drinks yourself, food orders are also reluctant to be accepted and the rösti was missing a salad once and 2 röstis! It's a shame given the great quality of the food and the lovely atmosphere! However, I will definitely not suggest going to Ruffs Burger any time soon, as the last three visits made me very uncomfortable with friends and family - to whom I had previously raved about the restaurant.

Great burgers and the best garlic fries I've ever had. The ribs were pretty good, but awful little dry. Their cocktails are awful though. I ordered a classic mojito; you can taste how cheap the rum is and the proportions were all wrong, there was almost 3 full spoons of sugar sitting at the bottom so it was more like drinking gritty, lime flavored rubbing alcohol. But I will be back to have more burgers and garlic fries.

Very cozy and delicious burger, I can only recommend it, great service, I’ll be happy to come back 😉

The food was really tasty and the staff was very friendly. I can only recommend Ruff's Burgers. 😍

Burger tasted ok Absolutely overpriced Long waiting times and chaotic conditions when making reservations Poor handling of criticism I would prefer to give 0 stars for service

We have eaten at Ruffs twice so far. An order via Wolt, which unfortunately arrived cold despite the short delivery route. And once the consumption in the restaurant, which I can only rate positively. The burger shop is manageable with a clean design and enough space between the tables. I like. The service was friendly and quick. I can't understand the negative criticism here, the food was at our table straight away, as were the drinks. The truffle burger with the truffle fries was very tasty! Came to the table hot and the fries were nice and crispy. For my taste it could have been more medium, but the taste was still very tasty. We'd love to come back.

A family friendly restaurant with a nice, clean atmosphere. Always worth a visit

Delicious Double Smashed Giggle Burger. Fries with mayo and BBQ sauce were also very good. Can only be recommended

The food is good. But. Waiting time from ordering to eating more than 60 minutes. No asking if you would like another drink. Service definitely expandable. Unfortunately also very loud. We're not coming anymore.

Been there a few times now and it was great every time. The burgers are great as are the fries.

The service, really nice! The food: arrived very quickly! The taste: EXCELLENT. Delicious, delicious delicious... Keep it up 😜

Waitress Melina, such a mouse :)

I pre-ordered a burger and fries and just picked them up. Mega quality and price-performance ratio. The taste was great and the staff were very friendly and accommodating

In short, everything came quickly, the food was tasty. I'll definitely come back Clear recommendation

Burgers and chicken wings were very good! Service is super friendly and the prices are okay. Happy to come back!

I would have liked to give more points for the quality and taste of the burger, but -wait for food for over 1:20 for three people and -pay €12 for 12 poor quality chicken wings, This doesn't have to be the last time for us.

Infinite waiting time. Sitting around for over 1.5 hours and no one else in the restaurant had anything to eat. How can that be? 2 people in service and 1 chef are simply not enough. Not recommended. Better go to McDonalds. Tastes better and is probably warm.

Order taken at 7:30 p.m. 9:06 p.m. the food didn't arrive until then We got a glimpse of the kitchen from our seats and it looks quite relaxed considering that many others like us have to wait a LONG time for their food An incredibly bad experience

Just bad 1.5 hour waiting time 2 cold burgers and cold fries Rolls = cardboard And now you pay just under €50 for it Never again and not recommended. Where do 4.4 stars come from?

The burger was nice. Get an amazing burger. The French fries and a drink come in 4.90 Euros during the lunch time. It's a great place for lunch 😍

Food good, prices and service ok too. Only the waiting time was a bit annoying. Deliveries are constantly being made to pick-up and delivery services and the people in the restaurant are waiting with (almost) empty glasses for the burgers they have ordered. The restaurant was about 30% full and our food only arrived after about 45 minutes. When there were fewer people picking up food, the kitchen was also able to keep up with the orders better. If you were told about the longer waiting time when ordering, that would be progress. We'll definitely try it again, as things can go wrong...and we'll definitely allow a little more time.

The bottom line is disappointing when it comes to the quality and size of the burgers.

There were two of us yesterday and it was really just bad! It took about 15 minutes before we could order drinks. With the foresight, we ordered drinks and food together. Drinking came after 10 minutes, eating after 45 minutes. So we sat around hungry for about 60 minutes from the time we came in until we ate. The food was rather opposite, the burger was cold, the fries were hot! More exciting than good, especially when you're hungry! This was the last time I was there because we had a similar experience before and we wanted to give you another chance. The waiter wasn't interested in what there was to complain about either, because he didn't even ask if everything was OK. Out of activism, I simply told him that myself. As mentioned before, he just wasn't interested! The only thing that came quickly was the bill because the service seemed to be working somewhat again! Thank you for this repeated poor performance, so the selection is somewhat limited!

Unfortunately the service was disappointing. We had to wait 35 minutes to even order, even though it wasn't particularly busy. The drinks also took a long time to arrive and the food took over an hour to arrive. The staff seemed disorganized and overwhelmed. It's a shame, because the burgers were really tasty - the service simply should have been better.

There was wilted lettuce on the burger. The Garlic fries were swimming in oil. The atmosphere is anything but cozy... The service was non-existent! We waited 30 minutes for tickets to be brought to us. It took forever for the drinks to arrive. We received the food 75 minutes after ordering! You had to get your own salt and you also had to organize your own cutlery from the dinner table. Keller was at the table once after the food came. The drink that was ordered was also forgotten. After another 30 minutes in front of our empty plates and glasses, we ordered the additional drink at the counter and the bill. The change would have been kept by the waiter without comment...

Crispy and tasty burgers. Belgian fries are also nice.

Good burgers, good service, fast service. Gladly again

Ladies and Gentlemen the parking options were very limited. The new food that my colleague and I tried was surprisingly not tasty, as was the cheese sauce with the fries. Therefore, I recommend you not to do experiments and order normal things.

I visit this restaurant regularly and can highly recommend the truffled beef burger. The combination of juicy beef, aromatic truffle mayo and melted cheddar cheese is simply delicious. The Belgian double fried fries are the perfect accompaniment. The non-alcoholic mojito with ginger ale is also a refreshing choice and completes the experience.

We were in the mood for burgers and chose this place because of the many good reviews. So first of all, the food was good, no WOW effect but good! The staff was friendly, but we should talk about time management... We got the cards pretty quickly but then waited almost 15 minutes to place the order... By the time we had the drinks we had already been in the store for 3/4 hours! Sry but drinks have to be drunk! When it comes to eating, you have to say that the burgers taste good but are small and the fries are well fried. When it comes to the sauces, I think it's a shame that some of them have to be paid extra. The bottom line is that it's ok if you have a lot of time and not much hunger.

Recommendation!!! If you want really good burgers, this is the place for you! Burger to fill you up and the taste is a 10/10!

Unfortunately it wasn't beautifully presented. The burgers simply slapped together, salad with cheroots on top. Better served at McDonalds.

Ordered food from Lieferando, then it was 15-20 minutes after the stated delivery time, called then said there were problems in the kitchen, they were sorry but the food would be out for delivery in 5-10 minutes. 10 minutes later the delivery was canceled and no one is answering the phone.

I had the giggly smashed burger, which was very good. Combined with fries, dips, and a beer, this was almost a perfect burger dinner. Definitely recommended.

There was a very tasty gluten-free vegetarian burger!

Very nice atmosphere, delicious burgers and friendly service. Gladly again!

Ribs All you can eat was amazing❤️

Nice location. Great service and delicious burgers. Both vegan and with classic beef. Highly recommended!

Caesar salad had sand in it, wasn't washed. Avocado burger tasteless, very little meat. I don't recommend.

One of the worst experiences I've had with burgers. Taste not earth-shattering, service very poor and disorganized. Critical reviews will be happily deleted. Therefore 1/5 stars.

The burgers are delicious, the bun is especially good here! However, it has become significantly more expensive. Now, among other things, every sauce has to be paid for separately.

Food is delicious, service is good. The ambience is also good. It's a bit more remote and nice and quiet.

Had to wait 1 1/2 hours for our food

Ordered a super tasty gluten-free burger with avocado. Good advice about contamination. Everything prepared fresh and quickly. Full enthusiasm! 🤩

The food was fresh, very flavorful and exactly as described. The service was extremely friendly and accommodating. The two of us had lunch.

The burgers are really the best here. They are not dry and very tasty. The waitress is friendly and caring

Sat outside, was very comfortable. Food and drinks were top

Friendly service, unfortunately we had to wait a long time for our order (despite the restaurant being almost empty) and the vegan chicken burger wasn't really worth its hefty €12, neither in terms of taste nor portion size.

Wow, nice restaurant with a cozy beer garden in Regensburg. You can spend cozy hours there with delicious burgers, crispy fries and cool drinks. Happy to come back!

Very tasty burger restaurant with excellent service and top specialties for special periods, such as: B. Halloween or Christmas.

About a year ago we were very enthusiastic about the restaurant and the burgers. Today we thought we would pick up some food here again. Unfortunately it wasn't wearable today. The fries were ok, but you had to look for the “Bluecheesecream” on the “Bluecheesecream Burger” to find the “Bluecheesecream”. You definitely can't taste them. Lettuce leaf is definitely from last week, it looks like the roll collapsed on the 3 minute drive home and the most disgusting part, the bacon, was never fried but simply put on it raw. see pictures. Very disappointing, as I find €10.50 for the burger alone to be expensive to pick up. When I wanted to call to complain, no one answered the phone. Wasted money, one can only hope that it was an exception but I had to withdraw my 5* rating from earlier.

Update: Burger was good, unfortunately they still can't do it spicy ;-) __________ Bread is very dry, unfortunately. The spicy burger is 0.0 spicy. Nice loading.

Caring bears caring pictures we live clouds

The food tasted very good and the service was a particular plus. The service was extremely friendly.

Shortly before 5 p.m. I spontaneously went in with a friend. We were greeted warmly and were able to find a place. The service was friendly, not intrusive but present when we needed something. We ordered burgers, fries and the house soda. The burger was smaller than expected, but quite enough to fill you up. The fries were good. They could have just been a little hotter. The raspberry lemonade was top. I would go back at any time

It was very tasty and the service was very nice and friendly. There was also a separate children's menu with coloring pages and pens. Music was also pleasant and not too loud, I would like to come back and I am very satisfied.

The best burgers in Regesburg ! Top

Very friendly staff, the food was super tasty. We recommend the BBQ sauce, which you can choose to accompany the fries. The ambience is really nice. We would be happy to come back here. Next time we'll only have better weather so we can use the beautiful beer garden.

The food was delicious, the service was very friendly and the atmosphere was also very nice! Prices are unfortunately a bit high, but that's the only negative, otherwise everything is great. Definitely recommended 👍🏻👍🏻

We ordered the salad with chicken strips twice to pick up (as quickly as possible). After we got there after 10 minutes, our delivery was already ready. This is a very big plus point. However, the salad wasn't really good, few ingredients and the chicken strips tasted very cheap. Looking at the other reviews, we should have opted for the burgers. However, salad is not recommended. Above all, for the price (€15 per salad) you could have gotten something better somewhere else (unfortunately it was a holiday and the selection of open restaurants was limited).

Very friendly service, nice atmosphere, delicious burgers and fries, gluten-free buns also available (only average, but at least), we'll be happy to come back! If necessary, plan for: there are a few parking spaces in front of the door, but they were full... had to search a bit because it was a student area and parking was forbidden everywhere

super delicious food, nice staff and very nicely decorated!

I eat at Ruffs regularly, and MOST of the time they are both reliable and tasty. But sometimes you get weird service like recooked burgers and last week the guy in the kitchen in NB told me they had closed down the kitchen at ~ 9:30 already even though the hours say open till 10. I also got a request from Google to remove an old posting because it was negative and I don't really appreciate the censorship.

EDIT 2024: Since I was asked to provide proof that I was a guest, I am editing the review. Because actually this burger store was different. And just because the owners are too stupid to open a new venue, I'm now being accused of lying. So I'm updating the review now. Old review: Sometimes hot, sometimes hot. The first visit was good. Delicious burgers, nice service and above all attentive service. The second visit was a real tragedy. Waited over 15 minutes to even get the card. And that even though the employee came by my corner several times and I should have noticed her. The friendliness seemed fake but at least they acted as if... The burger was good. But I think if you take bison you can't go wrong. :D The beer garden seems somehow uncomfortable and I don't think the interior design is very successful.

Have a lawyer delete negative reviews. Reviews are therefore not meaningful.

Completely content! The food was delicious, the atmosphere in the beer garden was excellent in the bright sunshine and the staff were very nice and attentive. I would like to come back soon

Ruffs Burger is definitely my new favorite place for burgers! The quality of the food is excellent and the atmosphere is simply inviting. Every bite is a taste experience that I enjoy again and again.

Canceled again at short notice before arrival, thanks for nothing

Today we spontaneously went for a burger. The service was very good despite being understaffed. Burgers were great. We would come back.

We ordered for 6 people. For almost 100€. Everyone had a burger and two guys had fries. Almost every burger was underseasoned. The fries were not well done. But at least the food was warm.

We ordered 6 of them for just under €100. Everyone only had one burger and a total of 2 fries. For the price the burger was really very disappointing. The veggie burgers were boring, barely topped and not worth €13. Normal fries were not completely cooked. Sweet potatoes were good for that. Beef was poor quality and unseasoned. The sauces (e.g. blue cheese) were very disappointing and tasted like nothing. Generally price-performance very poor. I expect burgers like this at Burger King.

Very friendly and great food! We'd love to come back ^^

We ordered the Ruffs burger and pulled pork fries, with the homemade lime juice. Very good quality burger, and the pulled pork is very flavorful.

The lemonades are very tasty, definitely recommended :)

The lunch menu is really fair. The homemade lemonade is too sweet. Burger is an okay size and good. Delicious sauces for fries Goes pretty quickly

Good restaurant, ambience is great, cool interior.

This spot has awesome vibes, good service, and burgers with fresh patties and special buns that hit the spot. Loved it here! Definitely go for the hot and spicy crispy chicken burger—it's a winner!

I don't know if the kitchen staff was understaffed, but we had to wait 1.5 hours for the food when the restaurant was half full. My burger was now rather modest compared to other burger restaurants. The meat patty was very small and only filled half of the bun. Some of the lettuce on the burger also had brown to black edges. When I go to a restaurant, I expect fresh salad. My companion also forgot an ingredient on the burger. This was subsequently added after a complaint. The homemade lemonade was good and the staff was friendly too. Maybe we had a bad day, but overall I wasn't impressed and won't be visiting Ruffs Burgers again.

Food was very tasty. Portions are really sufficient and you will feel full. Service was also very friendly and quick.

I had lunch in this place, being a little bit in a hurry. It is a restaurant specializing in burgers, as its name indicates. If your expectations are reasonable within the limits of this type of food, if you don't have a lot of time and you are not very picky, then you will appreciate the experience. I didn't like the lemonade because it's made with concentrated juice, it's not directly from the squeezed lemon. There is a slightly disturbing smell inside. Instead, the burger was tasty, and the lady serving was kind.

My husband and I had dinner. It was absolutely full and anyone who didn't have a reservation had no chance of getting in. We waited 20 minutes to be served before they took our order. But they were very nice and apologized. Excellent burgers, homemade buns, properly processed meat, crispy bacon, simply excellent. One of the best burgers we've ever eaten.

Waited an incredibly long time for a cola, then €3.70 😩😩😩 But fries were tasty, the burger was currently too small for me for €13 😡😡😡

The food wasn't that great. Too much sauce on the salad and not enough lettuce. Very little meat and sauce on the burgers. Was very unsatisfying and unsatisfying

Very nice service. Burgers were cooked to perfection (medium is also on the menu). The selection of side dishes is not overloaded, as you would expect from a burger restaurant, and the selection of sauces is great. We were there at lunchtime with children and were really positively surprised by how child-friendly it was: an extra children's menu that they could color out, pens were available, children's menus were tailored exactly to their taste and the right size. Tables and distance to the neighboring table are large enough.

We had reserved a table there as a small group to eat there before a concert. Unfortunately, after 1.5 hours our food was still not in sight. It was busy but the other tables hadn't had their food yet. There were too many takeaway orders that were processed beforehand. The waitresses were very stressed but still very friendly. We then had to give up and just paid for our drinks so we could get to the concert on time. Very unfortunate. 3 stars because I thought the burgers were very good on my last visit.

Good burger, fries ok, dips could be improved, service very friendly but slightly overwhelmed

Great burgers and fries, good service - gladly again!

I have been a guest here for many years when I am in Regensburg. Very tasty burgers - the patty is really great and fried to perfection - and (sweet potato) fries, very friendly and fast service that is also attentive to those with allergies. I'm already looking forward to the next visit.

Good burgers, also gluten-free and with sweet potato fries available in the lunch menu. 🥰

Everything here was just perfect to feel good and enjoy!! The Smash Burger was a special treat for the palate, great service - super nice and professional, the restaurant is very comfortably furnished.

I ordered to be picked up and even though the pick up time was very far in the future, I still had to sit in the restaurant for almost an hour and wait for my order to be ready. I ate it recently and it wasn't really tasty either :/ and a small portion

Have been here twice, food excellent! We'd love to come back!

I ordered the avocado burger and sweet potato fries. Everything was very good and met my expectations.

Eating typical ruffs burgers - you can hardly complain, a delicious cold lemonade Were there at lunchtime. The order was taken promptly, the food arrived quite quickly, but unfortunately it took quite a long time before we could pay. But generally friendly and absolutely ok. The restaurant itself is chic and everything is really clean and fairly new

Very good food and short waiting times. Nice personel.

The way hamburgers are supposed to be.

Nice restaurant, the staff is very friendly, there was a children's menu for the little ones to color in. With the burgers you could clearly see that the meat patties are homemade. The burgers tasted very good.

Very positive impression the first time! Friendly young staff, the order was there in a flash, and it tasted very good (about the portion size: at least there was nothing left 🔍🤤.) The venerable Karthäuserhof has already played an outstanding role (in the truest sense) in the city's older and more recent history played - the current restaurant fits wonderfully into the ambience of the old walls.

Good burgers at a reasonable price. I recommend making a reservation! There are hardly any parking spaces in the immediate vicinity. Parking spaces are at the UNIVERSITY.