HANS IM GLÜCK - REGENSBURG Innenstadt in Regensburg

Hi, I went there with my daughter and ordered potatoes twice. My portion was quite small. I explained my problem to the waitress, and she was extremely friendly and even gave us a small compensation ❤️. Thanks to Marie at this point; she's a real asset to this restaurant. Otherwise, everything was very good.

A whole page of vegan options! Also English menu available 😊 Staff was very hospitable, food was great. We were able to do takeaway but the outdoor seating is perfect! Lovely location.

As always, it was great at Hand im Glück. Even though we always eat in Rosenheim, the restaurant in Regensburg was at least as great. The waitress, Natascha, was very accommodating and friendly. Kudos for your work. Keep up the good work.

Food, service (Natascha), ambience top!!

I was very well served and looked after by Natascha

I went there briefly with my mum for a drink. Our waitress, Natascha, is such a ray of sunshine and radiates such a friendly demeanor. It immediately made me and my mum feel better. :)

very tasty burgers in the city center. fast service

I really liked the good atmosphere

Very good service! Friendly, fast, and personable. Thanks to Tuan!

Everything was great! Super friendly staff!!

We went back to Hans im Glück for burgers after about five years. The service has definitely improved; friendly, fast, and attentive. The drinks are also delicious. I like the new menu, too. The burgers were the worst. They were much better back then! Dry, flavorless meat, hardly any salad, and lots of sauce. The sweet potato fries weren't tasty either. Too bad, we won't be back.

My friends and I wanted to have a nice evening in Regensburg city centre and decided to go to Hans im Glück. When we got there, however, we were told that we couldn't eat there because we weren't yet 18. The reason for this is that on Friday and Saturday after 5 p.m. you can only eat in the restaurant if you're of legal age. However, I couldn't find anything about this on the website, which made us feel a bit lied to. After we realized that we couldn't eat there, we moved on and went to the Araber and enjoyed ourselves there.

Almost everywhere, it feels like it is getting more expensive very quickly

Delicious food, the menu looks very impressive. Slight glitch with one of the orders, but the extras that were ordered and never arrived were taken of the final bill. Stunning decor inside, and I absolutely adore the sink in the bathroom. 9.5/10, would happily come back

Great food and great service! Everything was quick and hassle-free. Special praise goes to Natascha – super friendly and helpful. We'll be back!

Went there with a group of friends and it was tasty as always! The waiter was extremely friendly and even funny as well :)

Absolutely delicious food, great selection, and tasty cocktails. Also, the service was super lousy :D (Natascha)

Very good food and very good service

The waitress Kristin was very polite and accommodating, the food was good. I can recommend it.

The food was tasty and our waitress Kristin was very friendly.

Natasha💜who served us was very nice and attentive.

If you want to pay premium prices for frozen food, you've come to the right place!

Very tasty and good food. Very nice service. In the middle of the beautiful old town of Regensburg. The location is very tastefully decorated. Everything great.

The location is really nice and the staff very friendly! I had a "Kraftprotz" burger, which was very tasty! However, the side dish was a bit of a letdown and not to my taste at all, and I couldn't finish it even if I tried it the best. Fries with garlic oil sound delicious and should have been, but I think the chef ran out of oil here, because I don't think that could have been normal. There were four people at the table, and everyone tried it and had the same opinion. The side portions could have been larger for the price. Overall, I can recommend the place 👍

The food was very good, the service was quick, very friendly and attentive. Gladly again😁 Thank you for the great service

We always come here. The employees always try to get the best out of it. Today we were served by Maru, he was very helpful and arranged. Great, definitely our recommendation! Alex and Tatiana

We were here on Easter Sunday and made a reservation online, even though there was relatively little going on in the city. The wish expressed when making the reservation to have a quiet corner because of our dog (dachshund) was granted and a water bowl was brought. Service was super friendly and very fast! There is a large selection of burgers, especially for vegetarians!

Unfortunately it has now become far too expensive. Unfortunately there is no longer even a warm drink with the lunch menu. Unfortunately, going out to eat has become a luxury. 3 stars anyway because the service and food is good. I'm curious to see how long gastronomy will last...it's getting more and more expensive and there's no end in sight😒

Never seen anything so unfriendly. We just wanted to eat a little something and just because we had someone with us who was celebrating a bachelorette party and so we weren't served and sent on, that sucks!!! Never again

Never experienced it before. We were sent on our way in a very unfriendly manner, even though we just wanted to eat something quickly. Just because of JGA. Not drunk or anything.

Actually 0 stars. Never seen anything so unfriendly. We just wanted to eat a little something and just because we had someone with us who was celebrating a bachelorette party and so we weren't served and sent on, that sucks!!! Never again

Price adjustment on the lunch menu has been huge since the beginning of April + hot drink removed from the lunch menu at the same time + manageable number of French fries, if it stays that way the chain will have lost me as a customer; Location was very nice, food tasted good

A glass of homemade lemonade, 3/4 ice, 1/4 lemonade, €6

Food is good, service very good. “Hans im Glück” also pays well for their “hip” status/reputation!

The food is good, as usual at HiG. The service is particularly friendly here. The toilets are not clean and smell bad. Soap dispenser was empty.

Excellent service, food was amazing and the place decorations 👍👍👍👍

Very nice, fast service and good atmosphere

Not recommended! Despite having a reservation we had to wait 15 minutes. After that it took another 30 minutes until we got the first drinks, and then it took another 15 minutes until all the drinks were there. Food came cold and the taste was simply 0 out of 10, there are better burgers and fries at McDonald or Burgerking, the price would have been lower and it would have been quicker!!! But the worst thing of all is that the shop smells so much like a chip shop, it's like you're standing at the deep fryer yourself! If you want to go to bars or a club in the city afterwards or have something planned in general, you have to live with the risk of smelling like an employee from the kitchen. Our request to ventilate was rejected and not taken seriously. All in all I won't go there again, there are simply better alternatives.

Definitely not recommended -Waited 15 minutes for a reserved table -It's extremely warm and stuffy on the upper floor, the waiter refuses to open the window, and afterward, you smell like you're working in the kitchen -Of seven drinks, six arrived about 10 minutes after ordering, and the seventh another 15 minutes later -Extremely inattentive staff -Burgers are frozen with soggy lettuce and a tomato slice that was at most 2mm thick All in all, the worst burger restaurant within a 50-kilometer radius. Avoid at all costs - In retrospect, it would have been better to simply not eat anything.

I tasted the frozen meat straight away and then politely let the food go back. The waitress came out 5 minutes later and said that the boss would still charge for the food. It's easy to scare away customers. Difficult to find good management. Greetings to the boss. It's unbelievable what people are used to eating now.

It was a great meal, definitely worth it 😉

Top location, service and delicious food Any time

Are very happy here. The food is really good and the people here are very nice and attentive. Would love to come back

If you want delicious and vegetarian burgers, this is the place for you. Prices are relatively high. Nice service

The food and service are great, but you feel like you're in a club - the music is so loud that you can hardly understand yourself. When I asked the waitress, she said the volume was set by the franchise.

Burger very good, service was friendly and quick. Unfortunately, the burgers and side dishes are a little too small, so you won't get full. The caps of the sauces that were on the table were also dirty.

One of the few burger joints. We liked it so much that we looked for the equivalent on our way back to Munich. Fantastic and delicious burgers in a beautifully designed space.

Racist treatment by the existing chef, especially the order taking group

I've been to this restaurant 3 times, it's very tasty. But there is a problem with the staff. The manager of this restaurant, a woman (at least she behaved like the manager and manager), did not allow me to sit on the first floor, citing the lack of waiters... (I don't know what the problem was of a waiter is to go upstairs) and told me to sit on the ground floor. She told me to wait until she ALLOWED me to sit down and to stand at the bar and wait. I would like to point out that many tables were free. She just likes to feel like a ruler. She was rude. I didn't tolerate this and left the place and saw that the lights were on on the first floor and people were sitting at some tables by the window. It was very frustrating, I was very hungry and such an unkind attitude made me cry. Very tasty burgers, my favorite with avocado. It's a pity that you don't want to come back to such good places after such treatment :(((

Went to the restaurant on Epiphany around 9:30 p.m. To my surprise it was very empty, which was good for us as we were served very quickly and the food came very quickly. The “thirst quenchers” were a change and very tasty! The avocado fries were also a change from the normal fries or sweet potatoes...absolutely recommended! Our burgers were just as delicious and there was nothing to complain about! Personally, I expected something different from the chocolate cake, it was just a cake with vanilla ice cream. Nothing big. But we came for the burgers and they were delicious!

Employees are treated really badly by their bosses. Not recommended!

So first of all: the service is top on almost every visit! I also think it's great that the sauces are at the table and you can take as much of them as you need! (I hate it when you only get one dollop of ketchup and have to pay for each additional dollop) The burgers and fries also taste good. I eat the “Cheese & Bacon” or the “Wild West” burger and the regular fries every time. There used to be the iced mint fruit salad with it, which was sooo good. Unfortunately it no longer exists, as I see it. During my last visit, I had the feeling for the first time that Hans's taste had diminished in happiness. Let's see how the next visit goes in terms of taste.

Hans im Glück is worth a visit every time you want to enjoy a delicious burger. The food was delicious as always! The large selection of vegetarian and vegan dishes is particularly positive. There is something for every taste. Can only recommend the restaurant!

Very friendly and attentive team. We were very satisfied overall. The food and drinks are super tasty and beautifully presented.

Food (burgers and fries) were only lukewarm. I ordered an iced tea 0.5l without ice. Just got a 0.4l glass. If you ask, you can only get it WITH ice cream. But it doesn't say anywhere on the menu that you ONLY get 0.5l if you order WITH ice cream. A cocktail was also ordered at the table (also 0.5l). This was made with so much ice that after 2-3 pulls on the straw, the drink was already empty. What was left was a glass full of ice and mint. And that for almost 10€?!

Very good 🍔 and side dishes. Attentive - friendly waitress.

Best burger 🍔 so far! Recommended, and everything was great, music, seats tho can get a bit crowded. The 🍸 cocktails tasted 👍🏻

Very nice location in the old town. Only about 100m from the Stone Bridge.

Cool restaurant ! The decorations are great and the food, although nothing spectacular, was really good. Plus service was polite and speedy. Prices are acceptable. Really nothing to complain about!

Overall it was a good evening. The smashed double burger was delicious! Service is great, restaurant ambience was ok, the furnishings could really use some updating. I can recommend!!!

Dining in with 5 people , the beef burger were very dry, the beacon felt like was cooked a long time ago cause it was very hard and were poor in taste. Other people suggested to go there. Maybe it was a fluke. When we asked for a glass they forgot it

Estuvimos 6 personas para comer. LOCAL: los asientos y disposición interior muy juntos, la música muy alta y poco agradable. SERVICIO: Muy corriente y no muy atento, estábamos casi solos y venían poco por la mesa. COMIDA: las hamburquesas sí estaban bastante bien al igual que las patatas fritas con las salsas (recomendable). Seguramente en la terraza se hubiera disfrutado más.

Great food, great customer service...lovely environment.

Very good burgers and side dishes at good prices with an evening menu and co.

Not the biggest fast food fan, but Hans im Glück is one of the better places among them. Friendly staff

Really nice and cozy there... We only had a drink, so I can't comment on the food.

Absolutely delicious burger. Friendly and quick hospitality.

Very attentive and friendly service staff. ((Visit the restaurant around 2 p.m./Friday). The classic burger was very good and filling for me. Good food and drinks menu. Gladly again.

Was fine. The portions are not very large, the taste is OK

The food is good, but the prices for the rather small portions are very high, especially since you also have to buy a not particularly large portion of fries

Service 1A very friendly and nice. The food was okay, although the portion size was a bit audacious for the price. Nice furnishings in a completely wooden style.

The best burgers in Regensburg, plus very nice and courteous service and a really nice ambience with lots of wood. We always enjoy coming here.

Wir haben hier zu Mittag gegessen und waren sehr begeistert 🫶🏼 Essen kam sehr schnell und war sehr lecker, Service super 💕 Wir werden wieder kommen!

Good food, burger grill. Nice employees.

Reservations are highly recommended, especially on weekends. Food excellent. On the terrace you can only order via QR code...otherwise with a card. Friendly staff. Gladly again.

Delicious burgers for in between meals. Nice and fast service. Something for everyone.

Very overpriced. Little space at the tables for 4. Price performance is not right.

Nice service and really nice hamburgers.

Food was immaculate, service was great, the waiters all spoke English as well, atmosphere was great, it looked really sophisticated and woodsy Would definitely reccomend

Tasty burgers. Lots of choice, including vegetarian and vegan menu options. Tasty cocktails to go with food.

We chose this place a bit at random... the restaurant is nice and well-kept, it's a shame that the boy who received us was arrogant and not very inclined to help those who, like us, didn't know German... instead of helping by smiling he was annoyed and hasty. The food isn't bad, but it's really expensive! Overall I wouldn't go back!

Very nice restaurant and extremely friendly service.

Excellent hamburger and beer, professional, smiling service. Very pleasant sitting....

Verrassend goede hamburger, ook te bestellen zonder broodje, met lekkere frietjes. Vlotte bediening. Druk terras met divers publiek: gezinnen, stelletjes, studenten.

In the center of Regensburg, a dynamic place with friendly staff. Very good spritz

A place where you can eat good hamburgers

Really tasty food, but a bit expensive.

Nous nous sommes arrêtés en raison de la terrasse dans un secteur pas trop bruyant de Ratisbonne. Le choix des burgers est intéressant : pains différents et garnitures. Ils étaient correctement cuisinés. La sauce mayonnaise truffée a été appréciée. Le service était agréable. Bref, un dîner sympathique

The burgers are pretty good, but not spectacular. You cannot choose the point of the meat but they make them all the same, fully cooked. So if, like me, you like them just right, you won't be able to eat them like that. Hamburgers can be included on the menu, although it is not very clear on the menu. The best: the sauces on the table and the waiters

I really enjoyed the food and drink.

HANS IM GLÜCK is always a fantastic place. We visit frequently. Today's visit was different as I ordered to go. And although I did have to wait a bit, I received the best service ever. And like always, the food was amazing.

Very tasty and nice atmosphere 🍔

Definitely only one star 🌟 You can't describe food. The people are all very nice and hardworking. Chairs are a real imposition. Never again

If I could have burgers everyday, this is it.

Unfortunately, this was the worst branch we have ever visited. The service was unfriendly and slow.Very disappointing.

Chairs outside are uncomfortable. The restaurant looks very attractive inside, the food is good and the staff who served us was very nice.

Always a nice place in Regensburg's old town. The outside seating could be a little more comfortable. Food and homemade lemonade very tasty

Hard to say, we were served like not.

EM game, nice attentive service, cold beer. Would love to come back...

You just have to like it. We think it's very good. Young, nice staff, burgers and bowls were delicious.