Ruff's Burger in München

Juice shop…called and told we should come over. They were told “no chance” and were sent away without an apology.

It was a soft, juicy delicious burger. Self service works.

Unfortunately the coffee machine is broken and that's why there is no tea.

Very tasty burger, not cheap, but worth it :)

Simple perfection! Kind helpful staff.

Very nice service and the food was very tasty!

Citizens: - Meat dry - Burger patty cold and not fluffy at all —> medium for a burger joint Had 3 ribs and no one wanted to eat them. Dry and unfortunately without taste. It's a shame, because it would actually be a really cool add-on to the burger :/

Service is good, the waiter will come to you to ask what’s more you need, brilliant atmosphere also

Great food! Outstanding service! I will definitely come back and recommen the restaurant to friends. We were 6 people for dinner, I had an issue with the order. It was fixed quickly. Later on a supervisor came to apologise. It was a very nice gesture and I appreciated that they heard my comments. It was a big detail that will make me remember this restaurant, the great food and the fantastic team.

They can do burgers - I've been ordering for pickup for some time now. The cheeseburger is really good, the meat used is of good quality and is not fully cooked. It's Medium. The fries are also very good. I'd love to come back!

Burgers are extremely tasty. The best I've ever eaten. Prepared the right way. The service is excellent. The waiter is kind, pleasant and professional. The boy speaks several languages, so it is a great pleasure for foreign guests. We felt at home. We will definitely come again when we visit Munich again.

Super awesome burger! Good lemonade and nice staff :)

The food is very, very tasty and the waiters are very friendly and accommodating. In addition, the cocktails are very well mixed and you can tell that they don't skimp on alcohol. Only the music is a bit loud. Overall, you can say that the prices are very fair for Munich Freedom standards.

I was here for the first time. The service is fast, friendly and well organized. My salad was delicious. The fries and burgers at the neighboring table looked good and were well received. It's just not very big and when there are groups there is a lot of noise...But if you just want to eat something...that's really ok.

Cool, relaxed location, friendly people, good prices

Rude service from all waiters. They think they are running a Michelin star restaurant when it's an overpriced McDonald's. They also remove all bad reviews with lawyers, so the rating is false.

Well, I still know Ruffs Burger, which was a single store in Munich. Back then, the burger impressed me with the incredibly good quality of the meat (local from Bavaria). Unfortunately, as I discovered on my last visit, this has declined. The meat had gristle and a high fat content. It also tasted somehow bland and different than usual. Therefore only 4 stars, I hope you raise your quality again!

Great burger, great atmosphere, very fast 💨 and everything worked fine with the NeoTaste app. And great music 😎

We are from England and would definitely recommend this welcoming local eatery.

I absolutely loved the burger restaurant! The evening began with a cocktail that was not only a visual highlight, but also perfectly rounded off in terms of taste. The food seamlessly continued this positive impression. The burger was juicy, perfectly grilled and the combination of fresh ingredients worked great. The side dishes were also excellent - crispy fries that were seasoned to perfection. Particularly noteworthy is the friendly and attentive staff, who made the visit a completely successful experience. The atmosphere was modern and cozy, ideal for a relaxed evening with friends or family. If you're looking for a restaurant that offers both fantastic cocktails and top-notch burgers, this is the place for you! Absolute recommendation!

amazing service, food- veeery tasty, would visit it again and again and again. 👍👍👍

The burgers were great! and you have to try their lemonades

The best burger in Munich and the waiter was so nice and friendly:):):)I wanna come here every dayyy

Our waiter was an amazing guy, we really like to have a dinner in here

This is a great find! The welcoming service, amazing food and great atmosphere. I can recommend the avoburger and also the truffle fries. Sorry I didn't take pics! My food was too delicious to put down. Thanks for a great evening!

Absolute favorite restaurant. Food is always good and the service is quick and friendly. You can't say more about it.

The burgers taste really great, but for the relatively high price they are incredibly small! I don't think even a child would get enough of it.

Really delicious and great service! Not the best burgers of my life but really tasty!

Smash burger was okay but nothing special or worth the money. Nice and fast service.

Pricing, quality and quantity perfect.

What a burger. It was really a pleasure. Great product, great atmosphere, fast, friendly service. Any time

Great vibes, friendly stuff. Ordered a truffle Mayo burger, meat was juicy, sauce tasty and delicious bun. Will come again when in Munich.

Amazing burgers, great service. But guys as guests we do need cheesy fries 😭 please return them to the menu✨ will definitely go here again

Amazing fries and delicious barbecue burger. Service was friendly.

It’s nice to sit outside in the summer 😌 and the burgers here never disappoint me. If I'm very hungry, a big burger always makes me feel happy😁. This time I ordered pork chops. The pork was very soft and tasty, and it was very fragrant with green onions. Basking in the sun, drinking frozen drinks, and eating meat, I was very satisfied.

Always worth a visit There are super tasty burgers that are fried medium The truffles or garlic fries are a must on every visit.

As an American visiting Germany, I can say that these are good, authentic burgers!

A very tasty burger joint! Located near the English Garden and offers a variety of burgers. We ordered a Giggly Smashed Burger and a Tyrolean Burger from the menu, which also included fries and a drink. Together we paid €33, which is okay for the location. However, there is no table service until 5 p.m. as is usual in a snack bar.

We messed up our order and they offer to replace it for free. we did not end up taking him on the offer, but it was cool

Really good fake-chicken sandwich in a city full of meat only options. We will happily return and eat way too many of them

Very good burgers, worth coming here! The service is very nice!

On Sunday we ate the giggly smashed burger and the Tyrolean burger, with normal fries and truffle fries. Everything was prepared really quickly and was also super tasty. The service was also really warm and friendly. Price-performance ratio = top Thank you for everything. :)

I ordered a cheeseburger with fries to pick up today. The employee on the phone and at the counter (same person) was super nice and took my wishes into account. Burger was ready as promised and also very tasty. Thank you

Tasty burgers for a reasonable price. Service is good and efficient. It is hard to find a table at times.

Chicken burger and truffle fries 👍🏻👍🏻👍🏻👍🏻 The taste is beautiful, bitter and delicious and the place is very clean. I recommend it

Good, juicy burgers with homemade sauces, nice location for sitting outside in the Schanigarten.m Remarkably well tapped Hofbräu Hell. Rarely enjoyed a half so much. Fast and friendly service, reasonable prices - in the middle of Altschwabing. The fries were a touch too dry for me, but still good.

I didn’t see the difference with a McDonald’s burger, which is around the corner by the way) I wanted to drink coffee but the employee said that they don't have coffee, although they have a coffee machine. 10 minutes later I saw him preparing coffee for himself, but they couldn’t sell it to guests 🤷🏻‍♂️

If you are in Munich you should go to ruffs burger. Ate a crispy chicken and an avocado burger that were super tasty. The prices are okay too.

Very good burgers with delicious sweet potato fries. The Caesar salad was also really good. Only the “service” was bad, unfriendly and annoyed. I felt really uncomfortable ordering a sauce because I didn't want to "bother" the waiter. Clearly a reason for me not to come back! Yes, the food was delicious, but I can probably get a good burger somewhere else where I, as a guest, don't feel like my presence is a burden.

Great burgers and nice staff. Unfortunately there are deductions for the ambience. The tables are too close to each other.

UPDATE: Months later I received a threatening letter from a lawyer saying that we should delete the review and that there was no business relationship. However, we were able to prove our visit by debiting it to our EC card. Absolutely disgraceful to treat customer reviews like this. This means that we will NEVER enter this store AGAIN and advise everyone not to do so. Service unfriendly and unhelpful. Eat good.

Tastes good, but a bit more expensive for a lunch menu.

We went there through Neo Taste, so it was a 2 for 1 burger - my friend and I both had a cheeseburger and it was so incredibly tasty :)

Burgers are too greasy, unfortunately I got a stomach ache. Meat was dripping with fat... McDonald's burgers are real "diet burgers" in comparison.

Very quick, nice service. The citizens were very good.

Very tasty burgers, super nice service, quick preparation. If the sauces were bottled in reusable bowls and there was no plastic waste, it would be perfect.

Delicious food, friendly staff and nice ambience - highly recommended!

Nice and friendly service Great burgers and fries and great location All in all a recommended restaurant!

Great food and top service! Perfect for a good burger day👍🏽

Best smash burger I have eaten in my life, the pommes are also delicious. The service was fast and kind.

Just great. Nice service, world class burgers and sauces. It's a shame we live so far away.

Great burgers (smashed burgers), fries okay - not very crispy and there was no salt, great lemonade (pure lemon), service seemed a bit overwhelmed/understaffed

Absolutely amazing burgers possibly one of the bests in München. Also the staff is very welcoming.

Best burger in Munich, the staff is very nice, everything was perfect!

Best burgers in town. Great service and fantastic atmosphere. Amazing and awesome place!

The food was delicious, as always, and we had a very nice waiter. Gladly again ☺️

We each had a very tasty burger and were served very quickly and warmly. That's how it should be, thank you!

Best burgers ever! Very lovely and friendly service. We would love to come back again.🤗🤗

Very good burgers. Nice place although a little noisy.

Wonderful burgers and the best service ever! It couldn't be better :)

Best staff and best burgers in Munich.

Very tasty burger and good sweet potato fries. Tegernsee Helles is also good. Service is very nice. We made a reservation because there were 8 of us. Hardly any parking spaces available. Enough places outside and some inside too. The only negative is that it is more expensive. Paid 90 euros for 2 adults and two children.

Good burger place. Burgers and fries are delicious. The truffle fries are recommended But service can be improved

Very pleasant atmosphere with great service and excellent food. I would come here to eat again.

Highly recommended, especially the burger with goat cheese and mango chutney is brilliant.

A famous restaurant with many branches in Munich, Germany. The restaurant is a Fast Casual Dining style that uses good quality ingredients to make big, juicy burgers that are satisfying for us to eat. The signature that we want you to try is 'Ruff's Burger', just like the name of the restaurant. It will be a thick burger with Blue Cheese, Bacon, various vegetables and the restaurant's special sauce. You can choose to add additional toppings (mine added Jalapenos to cut the greasy meat just right). There are also interesting ones such as the 'Tyrolean Burger' that uses Hashbrown and Ranch sauce, and the 'Caesar Burger' that uses beef with truffle oil. Fragrant, or there's also 'Avocado Burger' for people who don't eat meat. The Fries menu at this restaurant is equally famous. We can order both regular, truffle, garlic, Mexican (with sour cream). and guacamole) or Philly Cheese which has cheese topped with Japalenos as you like. They have many dipping sauces to choose from. The fries line is definitely satisfying. (During the daytime, there will be a Fries + soft drink promotion as well.)

We ordered beef and chicken burgers, really yummy and worth the it Tried it twice already and will go back again

Update: The restaurant initially apologized in response to my review but later deleted their apology. They then attempted to force me to remove my review by involving lawyers, falsely claiming I never made an order. However, I provided Google with evidence confirming my order, and their attempt failed. Ordered with Uber eats, the waiting time was 45 minutes. The driver first almost reached us (in about an hour) and then started moving in the opposite direction. Then in 40 more minutes he texted me that the restaurant mixed up the order and in 20 more minutes the order was just cancelled. Very dissatisfied.

So really one of the tastiest burgers 🍔 you have to stop by and enjoy

Very nice and competent staff. Fair prices

I had a really, really tasty burger. The size was completely okay for me and I was well fed. The service was very quick, the drinks were at the table in no time and a short time later the ordered burgers. I was satisfied and would like to come back.

Very tasty burgers and fast and friendly service

Very nice burgers given the price

Update: Ruff's Burger is now hounding lawyers about bad reviews instead of accepting constructive criticism. It couldn't be more embarrassing 😂 Unfortunately a unsuccessful evening. The ribs were almost inedible and tasted like a finished product. The BBQ burger wasn't my cup of tea either - neither the over-seasoned, dripping meat nor the sauce that was too sweet. The fries were too salty and the mini cup of sauce that came with them wasn't enough. If only the service had been good, but the lady seemed rather unfriendly and condescending. Our empty plates weren't cleared away for at least 20 minutes. We also found it very unpleasant that people got the burgers cheaper at the takeaway, had everything packed up and then sat at the tables anyway... and that was apparently welcomed. Unnecessary trash and McDonald's ambience, why would you want that in your restaurant?

Apsolutely wondeful experience! The staff are so kind, helpful and really recommend only the best from their offer! Very comfortable outside terrace, lots of flowers and the music at that moment was pretty cool 👌😀all the best

Great selection to build your own burger with or without meat. Reservation for a bigger group worked out perfectly and the service was fast and attentive. If you want a nice burger this place is for you.

UPDATE: I was also threatened by a LAWYER if I didn't delete my review on the grounds that I had no business relationship with the Ruffs Burger company. The visit and the associated recession were over 4 years ago and now something like this. Luckily we still have the receipt and can therefore prove that we were in a “business relationship”. What a disgrace when you deal with criticism like that! The answer from the lawyer is still pending! So be sure to get a receipt after consumption. It can happen that you will otherwise receive mail from the lawyer if you have a negative review. We enter the restaurant at 11.20 a.m., we are the only guests. When I asked if there was anything to eat, the answer was yes and I was told to order at the counter and we would bring it to your table. First of all, we didn't feel welcome. We had eaten here several times before, but somehow everything was different that day. So, we ordered a pastrami burger and a hamburger. The music was so loud that we asked the waiter if he could turn it down a little. He did that too, but maybe that is the explanation for what was then served to us as a burger. A pastrami burger does not consist of three slices of pastrami (for a whopping 7.80 euros) and a burger patti that was completely fried and two slices of cucumber slapped on top. (See pictures). Also the hamburger was completely fried. According to the menu, all burgers are fried medium rare, which was always the case. We didn't ask if everything was okay because the staff preferred to stand outside and smoke a cigarette. But of course we cleared our table ourselves because we didn't want to disturb the people during their break. Thank you very much too! If you don't want any guests at lunchtime, just let them. On our previous visits in the evening everything always worked well. And I don't know that kind of behavior from the staff either. The saying fits again. “When the cat is out of the house, the mice dance on the table”. Thanks, but there are plenty of other burger shops in Schwabing.

Good burger and nice choice. Unfortunately some burgers were not available last time.

Great burger (Giggly Burger 🤤) & fries! Very nice service! Highly recommended!

Update 04/2024: Just like other honest people who write an honest review, I also received information from the lawyer to delete my honest review. They claim that I wasn't even in the store. I objected and sent a screenshot of my credit card statement and a photo with metadata such as GPS coordinates as proof. This scam is really OUTRAGEOUS. Instead of having the honest reviews deleted, you should take the reviews seriously and improve. Original review: So folks, here's my honest opinion. We arrived here with high expectations after reading the reviews and having to make a reservation. The service is friendly and nice. We ordered the food and it was prepared very quickly. That's a plus point, but unfortunately it remains that way. The burger was okay, but nothing more. You can get this burger everywhere, so absolutely nothing special. I ordered Philly fries. The fries are also at best OK. It sounded very good on the card. The cheese sauce wasn't that cheesy in taste. The meat was like a shredded burger patty. I was expecting small pieces of steak. Now let's get to the coleslaw. You can get a better farmer's salad in every supermarket. Yes, farmwur salad, it wasn't anything more than that. The sauce was barely there. You can eat it once, but I won't come again.

Ordered via UberEats: We really enjoyed the BBQ burger and Ruff's burger, but the Belgian fries were a bit weak. Well, it could also have been due to the transport. Cole slaw was fine. Prices are acceptable for the size of the burgers.

Edit from 2 star to 1 star: Restaurant tried to take down my review from 4 years ago by claiming that my review is false. Unethical and dishonest business practice. Instead of paying money to remove honest reviews what about actually making an effort to improve your product? I highly recommend taking a photo of your food and receipt when you buy something from them. Original review: Really bad seasoning, basic burger and bun. I ordered cheeseburger for take away and it tasted like they only put abundant tomato sauce. Fresh ingredients and friendly service, hence the 2 stars

I actually really enjoy eating at Ruffs, but delivery services delivered cold or incorrect food. The communication from the operator was not particularly solution-oriented. Update on current communication follows.

The burgers are very tasty and of good quality. Unfortunately, the waiting times are usually far too long. Waiting at least 30 minutes is currently not uncommon. This is much quicker in the Rindermarkt branch, even if there are a lot of customers there. You should really only go to Occamstrasse if you have a lot of time to spare and are prepared to stand in the cold for a long time.

Because I had now received an email from the managing director about my 1 star rating. I was eating there about 6 years ago when I picked up a motorcycle with my brother and we thought we wouldn't have MCi again. I can't quite remember what the staff was like, but what I do know is that the burger was anything but good. Such a review is not intended to damage the business, but rather to improve it, but unfortunately I can't see any interest here. (But only delete reviews with a lawyer)

If a restaurant is committed to making good burgers, then the meat should also be juicy. The patties were completely dry. A shoe sole is nothing compared to this. The homepage said temptingly: Our Ruff's Burgers are what a fresh burger should be: handmade with the best ingredients, fresh from the grill, juicy and simply delicious. I saw the service staff take the minced meat in a "ball" form from the well-cooled drawer and then use a kitchen utensil (similar to a spatula) to press it "flat" onto the frying surface. Beautiful round patties were shown on the homepage. It's a shame that I didn't have a camera with me to film the process or show the dry pattie after it was bitten. The receipt shows that my order was recorded on September 23, 2019 at 6:40 p.m. My order was order number: 72

A wonderful restaurant that never fails to win my heart whenever I enjoy in a cheat day. 🤪Especially in spring and summer, enjoying their outdoor terrace with delicious burgers is something not to be missed. The ambiance of the outdoor terrace fulfilled with flowers creates the perfect environment for relaxation and enjoyment in the evening hours. The staff is extremely friendly and multilingual, and the cocktails they serve are a real treat and taste perfect. This is definitely a place I recommend to anyone looking to enjoy delicious food and treat themselves with some calories. All the praises! 🍔

The food was quite good so far. Unfortunately it was very, very loud. I'm not bourgeois, but if you don't understand your own words, it's just too loud.

Always worth a visit! Food and service top👍🏼

I haven't been to a Ruffs restaurant for a good two years and I've always been very impressed - yesterday the loaded fries were unfortunately still raw in the middle