Roosters BBQ in Mannheim

The food at BBQ Roosters has never been this bad. The fries were completely soggy, steamy, and cold. The chicken had hardly any meat, and the paper bag it was wrapped in twice was sticky with bits of meat clinging to it. The salad wasn't finely chopped, and the dressing was completely tasteless. The salad tasted like garbage, which is where it ended up. I'm used to better from this restaurant.

I ordered from Roosters today. The food was still relatively warm, but my so-called "baked potato" was simply a boiled potato with sour cream. My friend's burgers were so small (not worth the price), and secondly, the meat was frozen. In summary, the only good thing about the order were the fries.

I ordered a wrap and a stuffed potato. After about 15 minutes, I received a call and was told that no wrap was available and asked if I wanted something else. I said no and asked to cancel the order, as I couldn't do it myself. After that, they simply hung up. About 45 minutes later, someone called me and said the order had been delivered and asked where I was. I explained that I wasn't home because they had told me the order would be canceled. The driver then took the order back. When I called later to ask where my order was and how I could report it to Lieferando, the driver simply hung up. Later, he apparently just left the bag on the ground in front of my front door, where I didn't find it until two days later. Stay away from these people and restaurants – absolutely unprofessional and a disaster!

We ordered from Roosters BBQ in Mannheim today – and there was a large fly in our food. We immediately took a photo and contacted the restaurant by phone. Unfortunately, there was no cooperation: Instead of apologizing or offering a solution, we were simply told that they couldn't cancel the order because of "a fly." A refund was refused and a replacement was offered instead – which, of course, we didn't want after such an incident. Very disappointing – both in terms of hygiene and customer service. We will definitely not order from there again.

A terrible store. The delivery was incomplete, the food was mediocre. A bad review was followed by a threatening phone call. Absolutely unacceptable!

ATTENTION - when I asked again based on a gut feeling whether the meat was really Helal, the (only) employee shook his head and said no. It's 100% Helal on the menu online and in the store - but it's not at all when asked!!! NEVER again Roosters, you should be ashamed of yourself.

Food is always there 20 minutes after ordering. Top service! So far the food has always been a 10/10

It tasted very good and I would order there again and again.

Dear Rooster BBQ team, I have often and happily ordered from you, but unfortunately my experience today was so disappointing that I have decided to do so for the last time. The burger I ordered was burnt, the fries are frozen and inedible, and the fingerbites were so tiny they barely qualify as a meal. The wrap is mostly filled with lettuce, there was hardly any chicken to be seen. When I tried to make a polite complaint over the phone, I was instead treated rudely, loudly and disrespectfully by your staff. Treating customers like this is absolutely unacceptable. I had a good opinion of your restaurant so far, but after this experience I can no longer recommend it. Maybe you should urgently work on the quality of your food and the training of your staff. With disappointed greetings

Unfortunately, it wasn't such a good experience. The food was rather bland and had been in the pan a bit too long. The cutlery was dirty, and it was cold in the room. The two guys who served us were very nice, though.

Well, I have to say, I expected more. We ordered two cheese penne dishes over the phone, but were immediately told that it wasn't possible to get one without peas, or both. Well, they didn't want to use two pans. The food was ready quickly and ready to pick up in under 10 minutes, so much for the positive. However, when we opened our pasta a short time later, we were both very disappointed. The penne was swimming in cream, and there was almost no cheese to be seen or tasted. The portions were very small, as has been mentioned in other reviews here. The pasta is served with turkey ham, as advertised on the menu, so you shouldn't expect more. We each had a torn slice of supermarket ham, which is usually used as a sandwich topping, in our cream. All in all, it really wasn't a pleasant experience. We're used to better quality from Roosters in Neckarau, and this wasn't even close to what was offered tonight.

WOW!!!!!! Such good fries Great seasoning, great portion Simply tip top 👍

Never eat there, the food doesn't taste good at all and my son vomited that same night!

We have been ordering from Roosters for years and have mostly been satisfied. But that was the last time I ordered there. Since the penne cheese was changed the last time (as well as the penne itself and the preparation of the cheese sauce), I changed my favorite dish to salad. And then the biggest cheek, like the last few times, I wanted a wellness salad without corn. Apparently this is no longer possible because everything is already ready (according to the statement from the employee on the phone) - this is the first time in the catering industry that you have heard that you cannot deselect ingredients. Very unfriendly and when I said okay then I don't want that because I don't have a corn contract and I replied with okay bye. They lost me as a long-time customer.

We weren't particularly happy with our last experience at Roosters. The wrap we ordered was inedible and already smelled “musty” when the aluminum foil was opened. The cordon bleu with cheese fries we ordered for €20 was tasty in itself, but the portion was meager - instead of cheese fries, normal fries were served. It's a shame we used to like to order from Roosters often.

Delivery was simply bad, conversation over the phone was very unfriendly, no apology for me, not recommended

Pure catastrophe the citizen was wet the fries were simply open in a noodle box so expensive and we waited 1 hour for such a bad meal. The meat on the citizen was thinner than the cucumbers and we don't even need to talk about the fries, they were easily 2-3 days old and very disgusting. I had some hope for the drink but even then it felt like there was no more carbon dioxide left in it. Just tell the owner's friends if you should eat there and give honest feedback.

Top 3 worst food we have ever eaten. Wet, limp fries. Burger without any taste, completely cheap meat on it. The drink was frozen beforehand and no longer had any carbonation. Waited over an hour for food, in hindsight I wished it had never arrived. crazy, never again.

I've had diarrhea for the second day in a row now

Simply disgusting food!!!! Such a rip off, the food is disgusting, never again.

My experience with Roosters BBQ is terrible. Burgers collected a lot of water through the packaging, so the burger was very wet and the meat couldn't be called "meat". It just tasted disgusting. The meat was 100% not homemade but bought frozen from a supermarket. The quality was really zero. If I could give this 0 stars I definitely would. Tip: don't make the same mistake as me and don't get food there, it's a waste of money and you'll be annoyed afterwards and it's not worth it at all. I'll never order from them again and can't really recommend them to anyone. If I had known, I would make myself a burger. Regarding the delivery: at first it was said to take 20-45 minutes, but it only came after an unbelievable 1.30 hours. I really don't understand how you can be so rude.

Terribly bad food… just sad. Every dish was simply not edible, from cold dried out fries, to tasteless burgers, it was just a complete waste of money. The food was just like the day before. I won't order again.

Burger was very bad the meat was thinner than the cucumber will never order there again

My experience with Rooster BBQ was simply fantastic. Not only was the delivery prompt, but the packaging also showed care. I was pleasantly surprised by the currywurst from Rooster BBQ. Juicy, perfectly seasoned and with a curry ketchup that had the right kick - real craftsmanship was brought to the plate here. The crispy fries rounded off the taste experience. The customer service also deserves praise. The employees were not only polite on the phone, but also responded to my individual requests when ordering. The menu selection is impressive and it's obvious that Rooster BBQ relies on quality and fresh ingredients. This delivery service has gained my trust and I am already looking forward to my next order. Absolute recommendation for anyone who appreciates high-quality currywurst!

Super delicious food and nice staff

It's crazy that people dare to sell something like that :D By far the most disgusting thing I have ever ordered.

Tastes great. I would recommend it to anyone.

The chicken is highly recommended, the locals are also really good, and we don't even need to talk about the fries, crispy and well seasoned. Favorite in our Lieferando app

I just don't understand where the good reviews come from. How can you serve a meal like that to someone? The fries were soggy as if they had been sitting all day, the burgers simply had no taste and were cold and downright soggy due to the packaging. I had to wait 1 1/2 hours and then I get something like this? Never again.

I would prefer to give zero stars! Delivery was really super fast. Food was a complete disaster. The meat was old and inedible. Every dish that was ordered made people shake their heads. It was a complete waste of money. The only thing that tasted good were the frozen fries. But you can't do much wrong there. Big disappointment!

Food poisoning after burger! Better sneak past the health department!

When the chefs were asked what the health instructions were, the answer was: ''unnecessary''. Afterwards, work continued without washing hands. In addition, there are only standing places there. I'll never visit the store again.

Ordered once and never again. The portion was super small and was still very expensive. I didn't like it either

Best burgers in Käfertal. The Afghan is the best.

Very good shop. Employees all friendly. HIGHLY RECOMMENDED. The employee with tattoo was very friendly.

Das Essen war absolut schlecht! Das schlechteste was ich je gegessen habe, und dann noch für einen unverschämten Preis. Diese Bewertung wie sie aktuell ist hat das Restaurant keinster Weise verdient. Die Wurst war mehrere Tage alt, der Burger roh.

So leid es mir tut. Personal redet nur unter einander und nicht mit dem Kunden. Wenn man die Sprache versteht erfährt man des über den Kunden gehetzt wird und schlecht geredet. Schaut man sich die Decke an weiß man das Hygiene nicht gross geschrieben wird. Im großen und ganzen würde ich niemanden empfehlen dort zu essen !!!!

Nicht so ganz toll. In meinem Wrap war ein knochen und alles in allem schmeckt das essen sehr nach TK

Wir hatten heute Abend relativ spät noch einen Rooster bestellt, zur Abholung. Von außen hatte dieses halbe Hähnchen sehr Lecker ausgesehen. Allerdings war es in der Mitte relativ roh. Nach einem kurzen Gespräch, mit dem Geschäftsführer , wurde uns sofort eine Erstattung bzw ein Rooster gratis, bei unserer nächsten Bestellung zugesichert (inklusive Getränke) . Wir sagten dem GF das wir ihm das nur mitteilen wollten und nicht auf Ersatz oder Entschädigung aus sind. Der Geschäftsführer Bestand auf seinem Angebot. Besser geht es nicht, Service, Freundlichkeit, usw. alles top. Wir bleiben weiterhin treue Kunden 👍

Essen war top. Mitarbeiter sind immer höflich. Der Koch leistet super Arbeit. Weiter so!!

Beste Geschäft lecker und schnell immer wieder gerne

Hallo erst mal, Ich habe mit dem Essen komplett zufrieden ,schnell Lieferung und freundlichen Fahrer

Service schlecht. Essen (Hähnchen) etwas trocken

Sehr lecker und sehr guter Koch und sehr nett komme gerne wieder

Lieferzeit bei Nacht ganz ok war ein paar Minuten früher da als angegeben Überraschenderweise kam die Nudel in einer viel kleineren Verpackung als sonst und leider bemerkte ich schon zuvor dass die Preise sich erhöht haben die Enttäuschung dabei war tatsächlich dass die Portion reduziert wird.

Bestellen regelmäßig die Gemüseburger, immer alles top und wird heiß geliefert. 👍😎

Also so richtig unzufrieden. Bestellung für 18:30 getätigt, um 17 Uhr kam ein Anruf bestellung schon fertig. War noch nicht mal zu Hause. Dann keine Reaktion mehr. Mittlerweile 19:30 kein Info und nichts. Sehr unfreundlich und unpünktlich.

War ein schöner Abend mit meiner Süssen

Sehr gute Qualität, allerdings extrem hohe Lieferkosten. 3 Euro PRO Schnitzel. Das ist der einzige Kritikpunkt. Das Hähnchenschnitzel wird sogar frisch geklopft und paniert. Der Salat ist frisch und das Dressing stimmig. Wir hatten 3 Schnitzel und 2 Cordon Bleu. Summa summarum dann also 15 Euro. Wir holen in Zukunft ab! Aus diesem Grund ein Stern Abzug...

Bei Bestellung wird hier stets schnell geliefert, bestelle meistens Burger dort, sehr lecker, immer frisch zubereitet. Sehr zu empfehlen.

Top Essen Top Lieferanten nur zu empfehlen

Pommes megacross. Noch nie bei einem Lieferdienst erlebt. Cheeseburger ganz ok, Bacon war nicht cross. Zwiebelringe Mega. Fischburger eine Katastrophe. Qualität hier mau. Salat mit Hühnchenstreifen gut. Insgesamt durchwachsen. A) einfach zu teuer B) Niveau der Speisen sollte gleichwertig sein.

Cheeseburger 10/10 Baked potato 8/10 Salat 8/10 Penne Sweet Chili 0/10 penne nicht durch Zuviel Sweet Chili Soße

Sehr sehr lecker, mein absoluter Favorit ist der Knobi Rooster (Kannste ich si noch gar nicht)! Schnelle Lieferung und freundlicher Fahrer.

- sehr schnelle Lieferung (25 Minuten) - das erste mal knusprige Pommes bei einer Lieferung erlebt - knusprige Zwiebelringe - lecker

Exzellente Bäume und kompetentes Personal

Haben heute das erste mal bestellt und waren sehr enttäuscht Preis Leistung passt nicht die Burger zu klein und optisch nicht zum reinbeissen Pommes matschig

Der Beefburger mit Bacon und ohne Bürgersauce war sehr lecker. Die 5€ waren es sicher wert!

Vielleicht sollten sie in der Lage sein ihre Burger besser zu beschriften und nicht bei einem chicken Burger nur Cheeseburger rooster hinschreiben! Minus

Super freundlich und immer lecker. Die Currywurst und das Schnitzel kann ich sehr empfehlen.

Alles super! Lecker, schnell und freundlich!

Sehr lecker und reichlich! Freundliche Mitarbeiter! Sehr zu empfehlen!

Geiler Laden, cooles Personal, immer wieder gerne. Weiter so!!!

In Mannheim der beste Lieferservice überhaupt. Bis jetzt kam jede Bestellung sehr schnell an. Auch wenn die Hühnchen gut sind; ich liebe die beefburger. am liebsten mit bacon und extra Käse. Liebes roosters Team macht weiter so!

Super freundlich, geschmacklich wirklich gut, sehr frisch und vor allem warm! Pommes waren klasse. Sehr sehr netter Fahrer. Die Burger sind für Männer vlt etwas zu klein aber für alle anderen völlig ausreichend.

Naja.. da hat wohl die Hälfte gefehlt

Bedienung kann freundlicher sein... Ihr fehlt weibliche Intuition

Etwas teuer, aber sehr lecker !

würd mich interessieren wie das Essen warm schmeckt. :-(

Super leckere Gerichte. Bin öfters hier und ich kann es äußerst brutal empfehlen. 10 Sterne 👍👍