Road Stop in Mettmann

It's actually very nice there. But you sometimes have to wait over an hour for the food. The burgers were better last year, both in terms of taste and toppings. This has gone down a bit. The waiters were quite friendly, great, and very friendly when it came to paying. The waiters, well, they only cleared our table after we asked them to, as they were still there from the guests before. After 10 minutes, we politely asked if they could clear it away. After another 10 minutes, it was done. And it wasn't that busy. As I said, it's gone down a bit compared to last year, which is a shame.

Yes, plenty of parking, interesting ambience

I was only there for brunch and didn't see the rooms. I had the impression that the buffet's quantity was tailored to the reservations. It's great to sit outside and due to the good weather there were probably more guests than planned.

Arrived at 1230, got the menu myself at 1 p.m. because no one was coming, the waiter came at 1:15 p.m., ordered food. At 2:40 p.m. there was no food and nobody came to ask again about drinks. Never again, really bad

Very tasty steak. All good there. BUT: When paying by card, the waitress points out that you should tip as a percentage. And then only having 7% or 10% or 15% to choose from is audacious. For a bill over €200, that's a MINIMUM tip of €14 or €20 or €30. You can also overdo it. Next time I'll pay cash. Also introduces 5% and 3%. Then it's ok. Not like that.

Delicious food in American style and American ambience makes a visit to a restaurant of a different kind interesting. The staff is always very friendly and fulfills almost every wish. In the adjacent motel you can stay in the themed room and enjoy the American breakfast in the morning. In summer the children can play outside and various events round off the offer. There are enough parking spaces and it always makes sense to reserve a table so that you can enjoy the food during a limited visit.

We were only there to eat. Ambience very nice.

I can actually only thank the staff. Thanks to the ignorance that we experienced in the store for 20 minutes (many staff members stood around, passed us, looked at us and then immediately looked away, all at 5:30 p.m. in an empty store), we ended up stranded in a great restaurant "Dalmatino". We were incredibly lucky there and got the last available spot. The Dalmatino is only recommended!! :-)

As always there for breakfast, everything was great. This is how the weekend can start ☺️😉

We had reserved for 4 people and were simply ignored until we left. 3 employees stand at the bar and do nothing... The worst impression of all the road stops, because unfortunately we can't say anything other than the bad service

Food was good. Service friendly. Ambiance is cozy. Nice American presentation.

From favorite store to major disappointment – ​​customer service? None at all. I was a real fan of RoadStop for years – especially because of the great atmosphere and the really good food. The burgers? Top-notch! The sauces? Sometimes so good that we preferred to take them home – which was even possible thanks to the "Sauce To Go" offer. Until recently. What happened next is unfortunately a prime example of poor service and even worse communication: In two different branches, I was given completely different answers about which sauces I could buy to-go. Sometimes it was possible, sometimes I was given a surprised look as if I'd asked something absurd. Things got even worse when I tried to politely email the manufacturer of a sauce so I could enjoy it privately – no secret, no recipe, just the supplier. Instead of a friendly response, I got... nothing. For weeks. Only after repeated inquiries did a rude email arrive from headquarters stating that they "won't be pressured" and "generally don't disclose their recipes." As if I'd threatened to steal a patent—but it was just a matter of showing a little customer service. I would have liked to have simply been treated with respect as a long-time customer. Instead, I feel ignored, not taken seriously, and almost lectured. And all because of a few sauces you yourself once sold. Bottom line: Delicious food alone isn't enough—when service and customer communication are so disappointing, you lose even your most loyal fans. Unfortunately, that was my last visit to RoadStop.

The service is great, the burgers and spare ribs are highly recommended, it was the best burger I have ever eaten

Good store with an American flair. The burgers are delicious. Not an absolute highlight, but they are definitely very good burgers in terms of taste

This was my third time here and I'm still very impressed! Be it burgers, wraps, side dishes, house soda or dessert - so far everything has tasted really good. 🤗 There is a generous selection of food and drink for both omnivores and plant eaters! The location itself is nice and big, thematically appealing and suitable for large and small groups or duos. The service checks in regularly and is reliable and friendly. ☺️ There are also more than enough parking spaces.

We ate there for the first time today because we were disappointed with the road stop food. We ordered our food and drinks, after 20 minutes we still had no drinks. The waitress came to us and asked if we hadn't gotten any drinks yet, to which we replied "no, not yet." She went straight away and brought us the drinks and apologized profusely for the long wait. We got the food after 30 minutes, we will always go there! Parking is a dream, as is the friendly service and ambience.

American restaurant with delicious dishes and a typical American atmosphere. There is a large selection of burgers and loaded fries. You can also sit outside when the weather is nice. The Caesars Salad is delicious. The prices are not a bargain but okay. During our visit, a shake appeared on the bill that we hadn't consumed, but it was then removed from the bill without any discussion. The service was friendly and the food was brought to us relatively quickly. There is also a large bar. There are also 2 great pinball machines in the front area. In the photos you can see the loaded fries and the Caesar salad.

Today I was with my husband. Road Stop is a nice restaurant but the food took a long time. My New York hamburger 🍔 wasn't good the tomatoes 🍅 🍅 didn't taste good and we ordered sweet potato fries 🍟 but very dark and lukewarm that's a disaster 😫☹️

Rooms are decorated cool depending on the theme. They are clean and you have everything you need. We think it's great value for money. We have also eaten there several times. Cool American atmosphere. Even if it's full you can still have a normal conversation. The food and drinks are very tasty, the portions are more than sufficient and everyone can find something for themselves when it comes to drinks. We come back regularly 👍🏻

I now remember why I haven't been here for three years. The service was questionable - after we politely commented that the beer was stale, there was no replacement or a word of apology. The burger buns and the meat were badly burnt, unfortunately the taste was not enjoyable. The onion rings and curly fries, which were ordered separately, were also average at best. The prices are clearly too high for the level offered - it just doesn't add up. It's a shame, we expected more.

Food was very tasty and service was good. You don't need anything more.

Great burgers - top service - we'll be happy to come back.

Super delicious and great service

I was very pleasantly surprised by the smash burgers! I've been searching for good burgers for years, and I'd also eaten here before, so they definitely changed the recipe or did something, because the burger is incredibly delicious! The bun is as spongy as it should be, the meat, well, everything! The best burger I've had in all of Germany. If you're familiar with US burgers, then I definitely recommend this one! 11/10

This restaurant is a no go. My wife has finished eating. My food is probably still overseas. Go get something to drink in the car now or I'll die of thirst. Next time I'll drive 100 m further to Mac Donald.

The food is OK. Unfortunately my burger was swapped. But that can happen sometimes. Unfortunately the service is an absolute disaster. You wait almost an hour for food. Empty glasses are ignored. No matter how many there are.

If you like American style, this is the place for you, the food was a bit too greasy for us.

There is little to complain about in terms of taste in the restaurant. The burgers in particular stand out from the competition. The various homemade offerings are also appealing. A big drawback is that the prices are far too expensive. The price-performance ratio for the portions is not justified.

Friendly but very slow in service.

Today we ate there again after a long time. We used to visit this restaurant often and were one of the first guests after the lockdown during the pandemic. Back then the quality had suffered significantly and we weren't there for a long time. Today, as I said, tested it again and I have to ask the question... Do you notice anything else in terms of price? Two mini burgers (comparable to an 0-8-15 hamburger in a Fritzenbude), a fries and a shandy and a Coke for almost 45 euros. Unbelievable.

Had a larger birthday party there and absolutely loved it. Great service and everything worked perfectly. Many thanks to the team 👍

Super tasty burgers and drinks. Whether it's your own beer or homemade lemonade... there's something for every taste. Great ambience. This is how you imagine a real American diner. We are there regularly and happily.

At Roadstop in Mettmann you can sit outside and eat well in a very nice location with a great view. Unfortunately, because there are so many families, it is always very loud and there are a lot of screaming children. At lunchtime and in the afternoon the food comes very quickly. In the evenings there are usually slightly longer waiting times. The burgers taste ok, but nothing special. Unfortunately, the cheese sauce for the Vulcano Burger was already cold and rather thick. In my opinion the prices are clearly set too high. Here you pay over €70 for a burger with a side dish and a sauce and a drink each. This is really intense. Menus should be introduced, otherwise it would be too expensive for what you get. The side orders fries etc. are tasty but far too expensive for side dishes. The sauces are also priced individually. Nevertheless, the waitresses are always very nice and accommodating.

Breakfast on Sunday is awesome.

Truly a nice American style hotel/motel. Really nice and cool rooms.

When you go to an American restaurant, you also want dishes and portions that are typical of the country. This is absolutely not the case here. There are actually only burgers here. There are also ribs and steaks. The burger for 16.95 EUR was small and extremely sparsely topped. The McBacon from McDonalds is larger and juicier and costs EUR 5.95. Fries and salad cost extra. US cuisine is more than just burgers. Pasta, seafood, chicken, etc. are missing here. There is also no US beer in this restaurant. Bud Light, Michelob or Samuel Adams would fit. Conclusion - You can eat a totally overpriced burger here that tastes average, but it really has nothing to do with US food.

The restaurant offers very tasty burgers

There was only good burgers and steaks at fair prices in the restaurant

Very tasty food & cool ambience, unfortunately we had to wait an hour for the food

Waited well over an hour for food, then only fries came, the burgers after another 5 minutes and the rest of the food only after another 10 minutes. So they couldn't eat together. Doesn't work for us at all. If the waitresses hadn't been so nice, we would have left the restaurant without eating.

Great, as always. Delicious food in a great atmosphere, service super nice and attentive.

Had breakfast today with 25 people. Super accommodating, nice people, good food. Thank you Inge, we would love to come back.

Roadstop is expensive but otherwise always worth a pit stop

You can drive there. Food tastes good. But nothing special either. Waiting 1 hour 45 minutes for food for 5 people is quite sporty. Even if it was a Saturday evening. Staff friendly but unfortunately not particularly attentive. We would definitely have ordered more to drink.

Nice motel with different themed rooms! Clean and tidy. We had the basketball room. The prices are also right for breakfast.

Very nice welcoming shop. But unfortunately you wait forever for your food. Had a table at 8:30pm and the food arrived at 9:56pm. In the meantime, I politely asked a waiter when the food would come. He had complete disinterest and just left again. Another waitress took better care of us and asked in the kitchen and, as an apology, took the drinks off our bill. Food was ok. Very good side dishes. Very good burger buns but unfortunately the smashed burger wasn't smashed.

Magnificent burgers and french fries. You must taste the Ceasar Salad! Highly recommended!

Went there for brunch with the US Car group and it was really great

The burger I ate was very tasty and definitely worth the price. Nice service

I often go there for breakfast with friends on Saturdays. The price of just under €13 for the all-you-can-eat breakfast buffet, including coffee, tea, juice, and spritzer, is unbeatable. There's bread (with a handy holder for cutting), toast, various rolls, croissants, etc., a wide selection of cold cuts and cheeses, including vegetarian options, antipasti, meat salad, muesli, jams, Nutella, and, above all, scrambled eggs and bacon. So, you can't complain. Upon request, they even provided separately packaged gluten-free rolls 🤗 Such nice, friendly staff. Highly recommended!!!!!

Was there again today for breakfast. This time the buffet was set up differently. I liked it much better. It's much more spacious this way. The breakfast in general is varied and fresh. The location is cozy and very nicely decorated. The service staff is friendly, warm and prompt in every situation.

We went to the Road Stop restaurant in Mettmann today and were thrilled! Great ambience, super nice and fast service and excellent food! I had the mixed plate with spare ribs and wings, both super tasty and tender and above all, the ribs are not soaked in BBQ sauce (I don't like BBQ sauce) but you can decide for yourself whether and which sauce you want with it. Here I can finally enjoy ribs!! My husband had the Oklahoma Smash Burger and absolutely loved it too! The Homemade Ice Tea Peach is also highly recommended, as is the chocolate milkshake. All in all, an absolutely successful concept, we will definitely be back!! ❤️

Food was "okay", but you just wait an hour for it. I didn't think it was that cool. Otherwise quite ok. However, prices are quite high

Dinner was delicious. We would have to wait a very long time.

Very nice ambience and very stylish and extremely fascinating in the decoration. The staff is very friendly and accommodating! Combining the motel and restaurant in this way is really great! A visit is always worth it! Good food and good staff!

Always nice, especially when you can sit outside.

A very nice motel with great themed rooms and great food. Everything is sparkling clean and the food is great. For me a price/performance winner.

Very tasty food and friendly service. Furnishings in keeping with American style. Unfortunately quite expensive (fries and sauces cost extra) and the waiting time is quite long.

Restaurant Road Stop Mettmann… Recommended 👌

Was here for lunch with my son. Very good, delicious, freshly prepared food, very cozy, nice service! Great, large beer garden/outdoor area! Unfortunately I can't provide any information about the motel.

Service, drinks and food was good

Phew, mixed feelings. Atmosphere is good, if not American. American deco doesn't make it American. But good. Food was basically ok, although my burger wasn't hot. The service, however, was not good. Only untrained staff, not very motivated. If you want it to be American, service is king! There was somehow a lack of someone who had something to say.

Yes, I had breakfast there, best and lots of choice. Ambiance 1A

I have never experienced such poor service in my life. The starter (onion rings) came with the main course. Fries came without a burger. My fries without the mayonnaise I ordered extra. A friend's main course came half an hour after the sides and my main course didn't come at all. Catastrophic

Great location, delicious food. Great, friendly/customer-oriented service, thanks to the great Nova!!! We had a lovely evening with friends.

Nova, our waitress was very friendly and helpful. She even fished a bottle cap out of the “bucket” for us at our request. (Because we collect these) That's what I call full commitment to satisfied customers :) 👍🏻

I was booked at the location as an event DJ for a company Christmas party. A really great location with a great atmosphere! The team on site is friendly and professional, working together was really fun. Thank you for your support – kind regards, DJ Marcel Baudach 🎶🎧

Optimal, great ambience, great food, super tasty... Price performance fits...

This was our second time here for a barbecue course. Absolutely recommended. Mega tasty and varied. The price includes all drinks (without limit).

I went to dinner with a friend and am familiar with the road stop in Essen. Prices have already risen sharply. Non-alcoholic drinks are the same as alcoholic drinks. Crodino Sprizz 0.2 for €7.20, Aperol Sprizz also €7.20. The burger prices are still ok, but without any side dishes, they cost extra, and even the usual ketchup/mustard bottles on the tables are no longer available. That also costs extra. In addition, there is unmotivated service. The next surprise comes during the payment process, just like pre-made taps for tips in the USA, 7%, 15%, 20%, is that still possible?

Great service, great rooms, everything very clean. The breakfast buffet is great, as is the food for lunch and dinner! Great outdoor area

Road Stop Mettmann is a great experience. It's perfect for dining with friends

Food is quite good, nothing earth-shattering. Food prices are a bit above average.

Always happy to be there, as always everything is great.

Booked breakfast buffet with several people. Overall, decent. Unfortunately it only corresponds to a normal German breakfast. For an American-oriented restaurant like "road stop" one would have liked more American-style breakfast, such as pancaks, maple syrup, milkshake, small sausages. Bagel, Hash BROWNS. Would also like per person. pay more for it. It was a German buffet to eat your fill of, otherwise just like breakfast in a bakery.

Very good vegan and vegetarian menu

The food was great. I only know the road stop as super loud and full and busy. Here the atmosphere is much more pleasant and you can have a relaxed conversation at your table. Service is normal. You are served nicely but you have to fight for your attention.

We also had a not so nice experience, the service was hectic and annoyed, we had to wait a long time for the food and I would have liked to apologize for being there. So somewhere else you are treated kindly and you are grateful that I left my money there.

Eigentlich ein nettes Ambiente. Jetzt kommt aber das große ABER: ungelernte Servicekräfte. Brechend voll. Man muss erwähnen,dass wir zu 5 spontan ohne Reservierung angefragt haben und sie uns in einen hinteren Raum geführt haben, in dem wohl die Heizung kaputt gewesen ist. Super kalt. Die Kinder und wir saßen in Jacken. Unser Essen wurde fälschlicherweise an den Nachbartisch geliefert. Die Nachbarn waren nach ein paar Minuten verwundert über die Lieferung,denn sie hatten erst kurz vorher bestellt. Also alles rüber zu uns auf den Tisch,obwohl das Essen da schon länger gestanden hat. Aus hygienischen Gründen ein absolutes no go. Mein Mann hat Spinat bestellt,der wahrscheinlich nach dem ganzen Chaos noch mal in der Mikrowelle aufgewärmt wurde. Preise sehr gesalzen. Fazit: nein Danke,aber wir kommen nicht mehr wieder.

We were only in the restaurant...It's decorated in an exceptionally cool American style. Delicious drinks and good food.. It just seems a little difficult with warmth.. Our legs quickly got cold.. even though we sat somewhere else twice. And the potatoes were only lukewarm...but otherwise everything was very tasty.

Yes, to eat. I don't know the room.

Once and never again! Wanted to try another “road stop”. Prices are high, staff not very accommodating or even demotivated. Waiting time for 2 burgers with fries more than 4 minutes, canceled order and only paid for drinks. Thanks, that's it. Next time we'll be back at the Road Stop in Essen. It's a different, better league!

Ambiance, service good, I find the cutlery and napkins already on the table unhygienic, menus dingy. Eating all fast food, and very expensive, that was it for us, 3 chicken nuggets almost 11€, ribs with almost no meat and no side dishes 18€, we paid over 100€ for almost nothing, the place is no longer my favorite.

Good food if you like ribs. Too greasy for me but still good for those who like it.

This is for the restaurant. It was Sunday breakfast buffet. A little pricey but if you are a big eater it's worth it. Lunch menu looks interesting with lots of vegetarian options.

Service very good, friendly and accommodating. The food is quite good, unfortunately we had to wait a long time, but with many guests you have to accept that. A few beautification works could be done here and there, unfortunately it is getting old. Nevertheless we will come back!

Spacious restaurant in the commercial area with plenty of parking. Good American cuisine with fresh preparation, unfortunately our group had to wait over an hour for the food

The two of us had dinner here...Large restaurant with a large menu...but with few service people...waited more than an hour for the food...

Unfortunately our first experience at the road stop this afternoon was poor. After we were asked to go to another place because the waitress literally didn't want to walk that far, we placed our order. After we got our drinks in an unmotivated way (drinks were handed out and when we asked which was the Cola Zero and which was sugary, we responded with annoyance), we waited for our food and it took forever until we received our order. Which in itself wouldn't be the problem if we hadn't just been left there like that. What made things outrageous was that guests around us who had arrived far after us got their food much earlier. After 45 minutes we started asking why fries and burgers would take so long, and the response was also annoyed and uncomprehending. It's okay that mistakes happen, but we were left standing several times and no one was interested in our order until another waitress brought our order. For the price we'll go somewhere else next time..

You book a month in advance, go there, and the room you booked has a broken whirlpool, which the team knows about. The boss lets you check in and doesn't mention anything about it. You try to get the thing on for half an hour, time passes and you ask questions. Of course the boss is gone and suddenly they say that the whirlpool is broken, which is known. Time gone, day gone – the worst hotel there is! No remorse, no insight, no apology - just the offer to accommodate us in terms of price, which is an outrage. Don’t go there, never!”

Unfortunately we didn't get a place that day

A truly heavenly room, no other room has made such an impression on me, especially with a beautiful wooden bathtub with a view through the window! It would be 5 stars, but there was no desk and chair where people traveling on business could work... a big oversight. Next, there were no sockets where there was a mini table! The only sockets were in the bed, the laptop cable did not reach... there was none in the wall, only near the bathroom. It's a pity... Despite everything, I'm tempted to come back to you. As for the restaurant, great atmosphere, friendly service, and delicious dishes, including hamburgers.

The food was bad, the fries were unreasonable and we had to wait 1 hour and 30 minutes.

Super easy to reach! Staff super nice! Food very tasty! All in all I was very satisfied!

We recently visited the Road Stop in Mettmann with the family and had an overall pleasant stay. The restaurant impresses with an authentic American diner atmosphere and great attention to detail. The breakfast buffet in particular is a real highlight - for just €9.95 per person (including drinks) from Monday to Saturday, the price-performance ratio is truly unbeatable. There are also individual prices for children, which are also fair. The selection at the buffet is clear, but completely sufficient. There is something for every taste here. Drinks, including coffee and juices, are also included in the price, which we found very pleasant. A small point of criticism: Some plates were not washed completely clean. Otherwise everything was perfect and the friendly staff were attentive and helpful at all times. The games corner is particularly family-friendly, where the children could keep themselves busy while we were able to enjoy our breakfast in peace. Overall, a recommendable restaurant with good value for money, a welcoming atmosphere and a well-thought-out offering. We'd love to come back!

As always everything was great: Rooms, staff and of course the food!!!

While the ambience was undoubtedly charming, the long wait times and disappointing service ensured that I was unable to fully enjoy the food and drinks. Unfortunately, the spare ribs didn't do any better than the goods you can buy at Penny. It's sad to see such a promising venue failing to live up to its potential due to poor service quality. There is an urgent need for action here to improve the culinary experience and to provide guests with appropriate care. In addition, I have to emphasize that I can only recommend A la Carte, because the buffet was noticeably different.

Great atmosphere - good dishes, although not cheap

I can highly recommend the Road Stop in Mettmann. The menu offers an impressive variety and has something for every taste. The food was excellently prepared and very tasty. The service was also courteous and friendly. I'd love to come back.

As always. The food was very good and the atmosphere was very cozy.