Ristorante Diciannove 19 in Chieming

Today, several of us were there for an event. Unfortunately, we were ignored by the staff behind the counter for 20 minutes while we stood at the counter, not even looked at or greeted, before we could place an order. When we asked after 10 minutes who we could place an order with, we were told to go to the back of the line. That's where we were, because no one had been in front of us, and instead of serving us, they continued to stack freshly washed glasses or served and paid other guests who had come to the counter in the meantime. Thanks to the clock next to the kitchen door, we knew how long we'd been waiting without having to look at our own watches. A gentleman behind us had specifically asked the waiter about a food order because the kitchen was about to close and was also sent to the line behind us. Even the employee at the pizza oven was told to finish, clean up, etc., before even looking at us. By the time it was our turn, and the gentleman after us, the kitchen was unfortunately closed, and ordering food was no longer possible. Then, while our drinks were being prepared, two people were gossiping about the annoying customers right in front of us. I've rarely seen anything like that!!! If stacking glasses and ignoring guests is more important than taking care of customers in a queue, something is wrong!

Delicious food, friendly and attentive service. Great terrace with a beautiful view. Definitely reserve a table for the evening.