Restaurant Steakhaus Zur Burg in Kaiserslautern

Walked in on a Wednesday night to a fairly quiet somewhat traditionally decorated German restaurant. It was noticeably cold, 🥶 I considered keeping my winter coat on but opted for a beer jacket and ordered a pils as I sat down. The small pils was pretty good. Service was ok and I ordered a T-bone with jacket potato and another 500ml white beer. The food looked good that was the end of the enjoyable experience. The potato was just warm enough for me not to send it straight back, unfortunately I later found it wasn’t really cooked very well, and the foil it was served in was a pain that should have stayed in the kitchen. The t-bone 🥩 was one of the biggest but worst I’ve ever had, and I had one just last week! Even the fillet side had connective tissue running through it, the sirloin side had a huge thread through the middle and a bicycle tyre thick edge of fat. I did mention it to the waitress who sent over the manager/owner ?? who started telling me it was normal for t-bone and half heartedly offered me another one whilst also telling me to check the middle of the sirloin. This particular must have missed the large connective band running through it and I could tell she didn’t want to swap it so I battled on. See pictures for before and after shots.

Unfortunately, we were only informed after entering the restaurant that only cash payment was possible. You then read on a DIN A4 piece of paper that a system change precludes paying without cash until further notice. Haven't you heard of alternative payment methods? PayPal, Google Play and Co. are very easy to use. The fact that you don't offer any of this is unfashionable, sobering and, at prices beyond 100 euros for 4 people, simply disappointing. What have you learned from Corona? That spoiled my impression of the good food. Addendum after your answer: You leave me speechless. How can I even recommend you after an answer like that? They complain about my comments as a reaction to the desire for modern payment methods. I shake my head.

Always leave the restaurant satisfied.

The food was really okay, but the waitress seemed very unmotivated, almost annoyed at times. Just walks away from the table while you're talking to her. There is also a small sign at the entrance that says you can only pay in cash. Of course the waitress didn't say anything and we didn't have any cash with us. I wonder why you can't pay by card anyway, but if that's the case then you can at least point it out to the guest beforehand. Looking at the food in isolation, I would come back, but unfortunately I will stay away from the shop in the future because of the waitress and the cash payment issue. Too bad

The food is good, but with larger groups (15 people) the service is unfortunately overwhelmed and annoyed. The fries with the steak are simply deposited on the cutlery, the spoon for the dessert is only brought out when the ice cream has melted. Too bad...

Extremely unfriendly and unkempt service who pretended to be the boss. Since the food is generally good, we wanted to give it another chance, even though the lady in question had already expressed her own personal dissatisfaction in this restaurant in the past. Her colleagues are also treated accordingly and react by shaking their heads. The chef seems to know his craft, but the alleged manager doesn't. In addition to her unfriendly nature, she doesn't seem very well-groomed, which of course raises questions about basic hygiene. Many positive reviews don't seem very authentic, possibly to compensate for negative ones that all go in the same direction. Anyone who visits the restaurant will probably be able to quickly understand what is often described here. Furthermore, no imprint is visible, which is generally mandatory. In this way, it would be necessary to determine whether the waitress is actually in charge or whether she simply wants to avoid complaints from higher authorities by saying that she is the owner. ----Answer to answer: Dear owner, You seem to be confusing me! I was a guest in your house 15-20 times. Furthermore, there was no incident like you described regarding pajamas, at least not for me. That was probably another guest who had unpleasant experiences with your service staff. Without intending to do so, you are publicly confirming that there are apparently other incidents that do not even end up on the Internet. You probably have a lot of arrogant and arrogant guests who don't agree with your service, as the serious reviews show, all of which go in the same direction. But questioning the service is probably not even considered. Furthermore, my review was fair, as the food was rated 4 stars, and rightly so. Unfortunately the service doesn't give more than one star, if possible it would be zero. Maybe you should work on this instead of blindly insulting guests out of frustration at criticism. Answer 2: It would be up to you to take responsibility here. Furthermore, you cannot be the person I am reporting on here, as they do not speak the German language perfectly. I have given 9 reviews in the last few years, 7 times 5 stars and 2 times one. This is your local and a now convicted fraudulent car dealer. A lot has to happen for me to give it a star. No matter how you feel about it, I'll stick to my description and I'm sure there will be many more similar experiences to come. Now the topic is over!

For a starter I had a tomato soup with cream, unfortunately it was lukewarm but still very tasty. I would have been happy to have bread with it but it was forgotten at our table. For the main course I had pork loin in garlic sauce the meat was good quality but it was There was a lot of skimping on the sauce and the meat was unfortunately charred in some places. The portions weren't really big and quite expensive.

I was there for the first time with 5 other people, we were rather negatively surprised....

The food and service was excellent, just make sure you bring cash because they do not accept credit cards

The food was, as always, very good. Friendly staff. Clean.. I'll be back.

Definitely a risk of repetition. Extremely tasty and highly recommended.

Perfect steak whether in terms of taste and the desired degree of doneness. The salad dressing was also delicious. A suggestion for improvement would be to offer a salad as a starter with the main course. The condition was very warm and attentive. The guest room is rustically furnished and the bar is depicted as a beer faucet.

We have never been treated so disrespectfully, never again!!!! We had reserved a table for 6 people and when we came in we weren't even greeted. When we arrived at the table we asked for a vase for the flowers we had been given, and the boss gave us a very unfriendly answer to our question. After 30 minutes, when the vase was brought to us, we asked if it would be possible to get the menu or at least order the drinks, to which we again received a very rude answer from the boss, asking if we couldn't see that you were greeting guests would. Since we were sitting right at the entrance, we of course saw that she was greeting guests, but there were only 2 couples in those 30 minutes. After we finally got the menu cards, she gave us a very hostile mine to quickly disappear again. After another 30 minutes, even the guests who came after us had already ordered their drinks and food. (Luckily for them, they were served by another waiter.) Although we wanted to draw attention to ourselves several times, we were simply ignored by the boss, even when she handed out tea lights to every table, our table was deliberately left out. The restaurant was relatively empty at the time, so the long wait was not at all justified. After 1 hour and 15 minutes without ordering drinks or food as we continued to be ignored, we got up to leave. At that moment the boss came with her order pad and cheekily asked, “Are you leaving?” We were simply speechless by this disrespect. When we put on our jackets and said goodbye despite this outrageous treatment, there wasn't even a goodbye in return. Since this incident I would not recommend it to anyone. We're definitely never coming back.

Very tasty, you should try these delicious steaks 🥩, good presentation, excellent service. It is better to book seats in advance

Great service !! I got the T-bone steak which was more like a porterhouse lol the food was really good ! Also had the snails which were good as well

Just a little stop by for a very first time and I am "wow" from excellent hospitality and professional service. The restaurant is located in the old town of Kaiserslautern, on the main street with restaurants, pubs, bars. The interior is typical old German style. The service is very friendly and professional with smiles on their faces and you can see all the stuff doing their job with pleasure. I ordered a regular schnitzel with an amazing sauce and the quality was far better than excellent. The meat is so tender and juicy, melting in your mouth like a butter. Was washed down with a glass of red. Real homemade cooking, made with love. Next time definitely when I come back, I will try their beef steaks from Australian meat. Five stars restaurant with reasonable prices. Totally recommend!

Had the Tomahawk Ribeye medium rare and it was amazing. Great flavor in the steak. The fries were great as well. Although I couldn’t eat all the fries because I was full from eating the steak. This was my third time at Zur Burg and the food was amazing each time. I will definitely be back.

This is the best restaurant in Kaiserslautern to get a great steak. My steak was cooked to perfection and had no fat. I have been there several times and everyone raves about the steaks. Our office had its Christmas party there last year. There were 25 of us. We all enjoyed it very much. I've had the salmon there, too. Delicious. The salads are good and have a wonderful dressing. I definitely recommend this restaurant. Bring cash. They do not take credit cards.

An excellent restaurant, have been there many times and will definitely go again. Food looks and tastes great and the service is very good. The interior and the decoration are stylish.

An excellent restaurant, have been there many times and will definitely go again. Food looks and tastes great and the service is very good. The interior and the decoration are stylish.

Food was good, took an hour to receive appetizers, waitress brought german menu even we spoke English and consistently rolled her eyes on us. You can only pay in cash or US Dollars, no cards.

Had dinner there food was very good. Service was horrible, waitress spoke German even we spoke English, gave us the German menu, rolled her eyes at us whatever we have asked her. Took an hour to receive the appetizers. You can't pay with card only cash or US Dollars. Will not go there again!

The best restaurant in all of Kaiserslautern!

Had dinner with our friends. Everyone enjoyed their food. I had the salmon and thought it was very good. I tried some of my husband’s steak and it was also very tasty. All in all we really liked this place. Definitely will be coming back.

Ich hatte bei der Suche nach einem passenden Restaurant gelesen, dass sich dieses als eines der besten Steakhäuser der Stadt bezeichnet und habe es deshalb ausgewählt. Schon bei der Vorspeise (Garnelenpfännchen) habe ich mich etwas gewundert, als diese in einer Pommes Frites Schale aus Porzellan serviert wurde. Der Geschmack war völlig ok, aber so serviert man keine Garnelen. Mein Steak hatte ich medium rare bestellt. Leider war es nahezu durchgebraten. Das darf bei dem Preis und wenn man sich selbst rühmt, ein so herausragendes Steakhouse zu sein, nicht passieren. Zur Ehrenrettung muss ich sagen, dass man mir nach meiner freundlichen Reklamation anbot, mir ein neues Steak zuzubereiten. Wegen eines anschließenden Termins habe ich darauf dann aber verzichtet. Aber auch hier: Das Steak lag lieblos auf einem nackten Teller, als einzige Deko lag eine kleine Cherrytomate daneben. Ein ganz einfacher Salat hätte dem Gesamteindruck gut getan. Fazit: Es war alles etwas lieblos. Dadurch stimmt dann am Ende auch das Preis-Leistungsverhältnis nicht. Viel Luft nach oben…

It wasn't our first time there and we are always happy with everything, the food is very tasty

Hier konnte man früher mal richtig gut essen.Jedoch seit Corona wird am falschen Ende gespart.Von 3 verschiedenen Gerichten war 1 in Ordnung und 2 eher mangelhaft. Nicht mehr wirklich empfehlenswert 👎🏼

Don't forget cash only. This is the best steakhouse in the kmc area.

Service was very friendly. The food tasted great. And these days, when everything is becoming more expensive, the prices there were really okay. But I found it a shame that there was no side salad with any meat dish, as is usual in other restaurants. But what disappointed me most was the lack of cleanliness. We sat at a window and everything was full of cobwebs. This should be paid more attention to. Otherwise very nice atmosphere.

It's a shame, a shame, a shame that it turned out this way. The castle was one of our favorite places in KL for years. We've been going there for over 20 years now. Unfortunately, as of this year there is no longer either the schnitzel evening or the steak evening. On these days you couldn't get a place without a reservation. And that for years. Even if the food was a little cheaper on these days, these guests always had something to drink and paid the normal prices for it. Many people in KL find it incomprehensible that something like this should be abolished. Nowadays it is always almost empty when you go there. The prices have risen to such a level that only the Americans can really afford it. And if you look at the design of the card, you can immediately see who is being addressed here. The normal citizen from the city is no longer welcome here. It's a shame that things have come to this after so many years of loyalty. Apparently the Americans bring in more sales than normal citizens. Despite an almost always empty restaurant.

The steaks here were great and cooked perfectly based on our preferences. The service was great, and we, for the most part, enjoyed our dinner. The one main complaint that kind of soured the experience a bit was the smoking from right outside the entrance. The smoke came right in, and we could smell it, which hampered the taste of our meal a bit. If not for that, then this would be an easy 5 stars for me.

Very good steak, needs just a little more seasoning. Only excepts cash, no cards. Overall a good experience, will go back for sure.

My steak was overcooked…but, that could just be a difference between what Germans and Americans consider medium rare (other German steak houses also overcooked my medium rare steaks) That said, it was still flavorful and the service was very good and they accommodated our large group very well

Good selection of food What we like is the selection of senior plates. Small minus point: no salad - you have to order it separately. There could be a few leaves of lettuce on the plate. It would also look more appealing

One of the best places to get steak in Kaiserslautern. The Ms. or Mr. Blockhouse steak has a nice crust finish and the medium is prepared exactly how a medium should be. Herb butter on the top adds to the already delicious flavor. You can get a baked potato as a side with sour cream and chives. They have a small selection of wine, but all very nice. Cozy atmosphere and very friendly staff.

Nice ribeye steak! Calm comfortable atmosphere. Nice table wine. Great experience overall. Cash only !!

Yes, the staff is very friendly and accommodating. The food was very tasty.

Food really delicious! No matter whether steak, schnitzel or pasta! Service is nice, but could look a little friendlier! What bothers me: there are no fried potatoes (for me it's part of the steak) and what's really not possible these days: ONLY CASH PAYMENT possible! The man next to us had to run to the bank and the other table scraped up cash!

War dahingehend enttäuscht, dass das Pfeffersteak für 32,90 € ohne Salat angeboten wird. Ein Beilagensalat kostet extra 4,90 €. Das Steak war keines falls Medium ein stückweit unter 300 gr. , max 2 Esslöffel Pfeffersoße und die Pommes waren eher zu wenig.

Classic style restaurant serving consistently good steaks!

I like writing good reviews. However, I'm already disappointed with the food yesterday. I ordered a gypsy schnitzel, which wasn't bad. But unfortunately not good either. The sauce contained corn and beans as well as peppers and mushrooms from the jar or can. It's also a shame that it's not on the menu. Because I have never had a gypsy schnitzel with beans and corn anywhere. If I had seen this before, I wouldn't have ordered it. The schnitzel cost €17.90. Unfortunately, I don't think the price-performance ratio is good. At such a price I expect quality. And therefore no things from jars and cans. Because I can do this at home for a fraction of the price. The fries could have been more well done. Unfortunately, almost none of the fries on my plate were crispy. The salad itself was okay. Only the tomatoes were mushy and no longer crisp and fresh. We also ordered a lemon iced tea. A Fuze iced tea came to the table with the bottle. Unfortunately I didn't look closely at the price, but my husband said it cost €5. Well, here too, 0.25l for €5 is quite steep. At other restaurants you also get a slice of lemon in the glass and it is presented a little nicer. The service itself regarding drinks was quick and good. Unfortunately the main courses were delivered at a different time. The food came to other tables at the same time, but unfortunately it didn't come to ours. This is a bit stupid if you want to eat together. When I got my schnitzel, food was delivered to other tables in the few minutes afterwards before my companions got their food. Too bad. All in all we won't go here again. It wasn't worth it for us. We are happy to pay reasonable money for quality.

We ate there with a group of 7 people and I have to say, I have rarely eaten such a good RIB EYE steak! Tastes incredibly good! I only have one small criticism. If the fries had been homemade it would have been PERFECT!

Good food, service also ok, and so on. But only cash payment is truly stone age in the catering industry. At least EC Cash, Visa and Mastercard must be included today.

Great steak. Both the Rib eye and the T-bone were amazing!

Tasteful ambience. The food is really very good, the prices are correspondingly high. During our visit, all other tables were occupied by US relatives, which increased the noise level enormously. So much so that a pleasant conversation between the three of us was no longer possible. Which was a shame because we had made a special reservation.

This is my go to stake house in Kaiserslautern. Every time I eat stake somewhere else, I compare it to this restaurant. Their Mr. And Mrs. Block House with butter sauce is so delicious! You cut into the stake and its full of flavor. The side salad and the baked potato complement the dish very well and you leave satisfied, not overwhelmed. We honestly recommend this restaurant to all of our friends. It is cash only but there is an ATM not too far from the restaurant and the staff is very sweet and accommodating.

There were four of us. Everyone ate something different. We all enjoyed it.

In my opinion, it's a restaurant where you can't go wrong with your choice of food. We've been to the castle several times and there's never been anything to complain about. The place just seems a bit too dark to me.

Very good steak. Presentation was lovely. Service was great. Atmosphere was good! Recommend if in the area.

The ambience is great and the food is very tasty. Top service!

Sehr gutes Essen. Qualität hat seinen Preis. Unsere Firma veranstaltet jedes Jahr seine Jubilarenfeier dort. Bis jetzt waren alle sehr zufrieden.

Tolles Essen. Super Essen. Wir waren jetzt das 2te mal da , diesmal am 26.12.23. Das Essen war genial. Sehr voll (also leider Recht laut)aber trotzdem keine grosse Wartezeit. Preis Leistung für das was wir bekommen haben auch absolut ok. Wir werden öfter kommen.

Leckeres 🤤😋 Essen 😊 mit dem Service mehr als zufrieden und aufmerksam 👍

Sehr gutes Steak - allerdings hat es seinen Preis, klasse Dessert

Das Essen war sehr lecker und reichlich

Sehr unfreundliche Bedienung! Versaut leider jegliche Lust dort essen zu gehen. Das Essen an sich schmeckt eigentlich gut, mehr positives gibt es zu diesem Restaurant leider nicht zu sagen. Um ein gutes Restaurant zu sein, reicht nur gutes Essen leider nicht aus, der Service sollte eben auch stimmen. Wie man unter negativen Bewertungen erkennen kann, wird Kritik hier nicht anerkannt sondern es wird unprofessionell geantwortet - ändert den schlechten Service jedoch nicht! Die Bedienung scheint ebenfalls Probleme mit dem Rechnen zu haben, da bei 3 Personen mit identischen Bestellungen 3 verschiedene Preise abgerechnet wurden. FAZIT: essen top, Service absoluter FLOP

Unterirdische Bedienung ala Frau Rottenmaier...... das Essen war einigermaßen gut....... Personal ruiniert das Restaurant

Bedienung Ala Frau Rottenmaier......... unterirdisc h..... gehört in die Spülküche aber nicht auf die Gäste losgelassen....... Essen lecker.... aber Personal zerstört das Ambiente

Unfreundlicher service. Anderes essen als bestellt. Diskussion mit der Kellnerin

Essen war sehr sehr gut da geh ich nochmal hin

Essen bzw. Steak sehr lecker und genau so gebraten wie es sein muss. Ambiente etwas altbacken und dass man nicht mit Karte zahlen kann ist auch etwas altbacken.

Toller Ort. Die Atmosphäre ist angenehm und warm. Der Service ist auf hohem Niveau und das Personal lächelt und ist höflich.

Had toast Hawaii after seeing it mentioned in the German series DARK on Netflix- best series ever. I was so excited. Had the onion soup too. I will come back. Often!

Sehr schöne Einrichtung das Essen ist von höchster Qualität was ich auch im Preis widerspiegelt einen fünften Stern hätte es gegeben wenn man nicht immer wieder diese billige Sprühsahne aus der Dose bekommen würde

Wir waren das erste Mal im Restaurant "Zur Burg" essen und waren komplett begeistert. Das Essen, der Service und die Freundlichkeit des Personals waren sehr lobenswert. Wir werden auf jeden Fall wiederkommen. Macht weiter so. 👍👍👍👍👍

Gibt es schon sehr lange in KL, in der Altstadt gelegen. Flair, daher ein bisschen old school, aber wem das gefällt...kein Problem. Gut besucht, Personal freundlich. Gewundert hat uns, dass man bar bezahlt, keine Kartenzahlung möglich ist und das in 2023. Steht aber an der Eingangstür. Hier gibt es lt Karte Froschschenkel.... auch eher ungewöhnlich.

Grillteller fast nicht zu schaffen. Gut und sehr viel

Das essen ist dermaßen überteuert, man glaub seinen augen kaum. Die steaks sind super aber dafür die Bedienung sehr unfreundlich.

Eines der besten wenn nicht sogar das beste Restaurant in dem ich jemals war. Das Essen ist der absolute Wahnsinn und die Mitarbeiter wie auch die Chefin sind unglaublich nett. Ich liebe es!!!! Ein richtiger Diamant in Kaiserslautern

Hier gibt es meiner Meinung nach die besten Steaks der Stadt. Ich bestelle immer das Ribeyesteak und wurde noch nie enttäuscht. Die Pommes frites waren gut und die Beilagensalate haben auch geschmeckt. Wir kommen immer wieder gerne.

Delicious food and excellent staff

Das Rumpsteak war lecker aber etwas zäh. Finger weg von den Saucen, das sind überwiegend fertige Convenience Produkte. Sehr netter und zuvorkommender Service!

Das Essen ist wirklich sehr gut. Kann man nur weiterempfehlen.

Awesome food, great service, highly recommend.

Sehr gutes Essen, vor allem die Fleischgerichte sind sehr zu empfehlen (Steak, Schnitzel, Lende, …). Das Personal ist zuvorkommend, schnell und professionell. Es gibt jeweils einen Schnitzel- und einen Steakabend.

Bier frisch und kalt, Essen sehr gut, der Service ist nett und aufmerksam und alles ist sehr sauber.

Ich war jetzt zum dritten mal zur Burg essen. Jetzt möchte ich euch auf die Reise mitnehmen. Hatte zur Vorspeise die gegrillten Peperoni in Knobi-Sahne Soße. Waren für mich der Hammer!!!! Zum Hauptgang gab es das Pfännchen mit (selbstgemachten) Spätzle, Schweinelenden und Champignons. Hätte mich reinlegen können. Kleiner Tipp: Seniorenportion mit Zwei Lenden reicht😏.... Der Service war sehr aufmerksam...clue: schnaps aufs Haus😂 Alles in allem. Sehr sehr gelungenes Resaturant✌️

Leider ist das,was auf der Speisekarte angeboten wird, nicht das was man auf dem Teller serviert bekommt.

Went here for the first time. Delicious wine and beer and a really great menu. Their steaks a really big and cooked to perfection. I ordered the schnitzel with bell pepper sauce and spatzel and goulash soup. This was probably the best schnitzel I've ever had.

leckere Steaks keine Kartenzahlung!

A very nice place for a date. The staff are nice and respectful. They have English menus option also, I plan to go back again

Gutes Essen aber auch entsprechende Preis

FYI, cash only so hit the ATM beforehand. Zur Burg is a great place! We got ribeyes and highly recommend this cut. The steaks were perfectly cooked, seared, and presented. The baked potato was filled to the top and the salad was fresh with good dressing. Portion sizes are perfect and the prices were great. The service was impeccable! We were greeted with kindness and checked on often as we ate. No drink was ever empty without a server immediately offering another. Every person working was attentive to the guests. Service with a smile! Each person was thanked and told goodbye as they left - very friendly place. The restaurant is clean and the grill smells amazing! We will be back with friends! Sorry for the photo - we forgot to take it before we devoured - yummmm!

Vorspeisen Top , Hauptgang ( wir hatten verschiedene Steaks ) sensationell .

Essen war eigentlich super lecker, nur das Ribeye war eben nicht medium. Reklamiert.Kurz darauf bringt die Chefin uns beiden ein komplettes Dessert als Wiedergutmachung. Bei anderen gibts da noch nicht einmal einen Schnaps. Das nenne ich mal Gastgeberehre. Man hätte uns auch ein Neues gebracht. Das wollten wir aber nicht. Das Fleisch war ja nicht ganz durchgebraten und wir wollten aus Respekt vor dem Tier nicht, dass das Steak in der Tonne landet. Das Personal war supernett. Aus unserer Warte ein sehr schönes Gastroerlebnis. Wir gehen da sicher wieder hin, auch wenns da kein Rumpsteak für 20 Euro gibt In bester Lage sind eben auch die Kosten höher. Leben ind leben lassen!

Das MR.blockhouse war bombe und saftig ich würde es empfehlen

Alles so wie Mann es sich wünscht ..( Steak gegessen)

The grilled pork steak with pepper sauce was amazing!! Had the spätzle with it and the salad was awesome! Service was super and atmosphere was comfortable. Super place that everyone should visit when in Kaiserslautern!! Only thing is make sure you have Euros as they do not accept cards.