Restaurant Palmensaal in Leipzig

We went to eat at the Palmengarten as a group on Monday. The prices are reasonable, the portion sizes are also good, and the food is good. What's a shame is that there were no senior citizen portions for our elderly guests, but only small-meal portions, like pasta with tomato sauce and nuggets – which is more for kids :). So, people end up ordering regular portions, and in the worst case, food ends up being thrown away.

The breakfast concept in the Palmensaal has changed. There's no longer a buffet, but you can choose between a savory or sweet breakfast, which is served accordingly. Drinks are ordered separately, so everything is billed separately, and there's no flat rate for breakfast like in the other two restaurants in the zoo. It's a bit more expensive overall, but it's relatively quiet, and there's plenty of space and peace for breakfast.

We were at the zoo this Sunday and wanted to have dinner. There were two service employees on the terrace at the time we visited. In our opinion, a friendly permanent employee (Vanessa) and a slightly annoyed trainee or intern. The three meals came quickly and were also delicious. The only problem was that some of my fried fish was raw. I reported this without making any demands. The younger employee then came back with the same plate and said: I can give you an espresso, that's all there is to it. You could have simply fried it again and put it on a new plate - that's all we wanted. We really didn't ask for anything, but the manner was really not hospitable - plus espresso or nothing? What about not drinking coffee in theory? Unfortunately I was stuck with the fish. Well next time it will probably be a different restaurant.

We had breakfast in the palm hall for the first time as a group. The ambience is great, the room is bright and spacious. The staff attentive and very, very friendly. And although the menu specifies certain details on the breakfast board, you could swap them out, which we thought was great. What we missed was colorful fresh fruit and something green - a lettuce leaf, for example. In the current strawberry season, for example, this fruit would have provided a very nice splash of color on the sterile arrangement of the dishes. Don't see it as a criticism, but as an idea for a more loving preparation. As we all know, your eyes eat with you!

We celebrated a child's birthday. Very friendly staff. We really liked the atmosphere. The table was decorated in a child-friendly manner and the food was tasty. One star deducted for the food as there was little choice for the adults. We would recommend the restaurant.

Rotten potatoes in the brawn are not acceptable. The salad looked a bit old.

Service takes a long time, not very friendly, could be more responsive to the guests and complain less about the amount of work

Everything was great, child friendly, food delicious, atmosphere also very pleasant

It is a cozy restaurant that has a special flair. The waitresses are attentive and friendly. The food is very good and recommended.

Reserved a table online but couldn't get access on site because we didn't have a zoo ticket. Where does it say that a ticket is necessary? We wanted to have breakfast with the family. Thanks for nothing!

Unfortunately there are deficits in the children's menus. There was no surprise. Delivery problems were only reported after we asked. Children's noodles watery, overcooked, sauce tasted bitter

Food is rather mediocre, we were there for breakfast, the scrambled eggs were only lukewarm and a bit watery, the rolls were very small and definitely a cheaply baked roll, the cold cuts were very smoky, and for that price you could expect something better.

We had reserved a table for breakfast. When we arrived the whole restaurant was empty. No one greeted or served us, so we found ourselves (the only reserved) table. When I pointed out us and cleared my throat loudly in a friendly manner, the bartender, who was engrossed in his smartphone, pointed out that his colleague, rather than him, was responsible for me. It was clear from the overpriced breakfast that the Palmensaal probably had no breakfast guests in winter. The doll-sized bun was so hard that I cut my hand with the knife when I cut it open. Some of the sausage was older and had a discolored edge, and it also smelled a little. The scrambled eggs were good. The cappuccino for €4 had a cafeteria feel and the straw was twice as long as the juice glass. The only thing is that the ambience was nice and with a higher number of visitors the quality might be better. However, with such quality I would no longer offer breakfast.

Very nice atmosphere within the zoo. The food and cocktails are very tasty. We have had the experience of saying clearly what should be served as a first and main course. Unfortunately we got both at once. You should also bring some time with you. All in all a very nice restaurant.

The ambience was very nice. The quality and taste of the food did not convince us. Neither is the service.

Price wise okay. Eat less. The surprise was forgotten in the children's menu. One meal was fried instead of baked and the other meal was more than cooked 😅 As beautiful as the zoo is, the restaurant was unfortunately not that good

We were there for the first time. Whether we had a bad day or whether our experiences are representative - I have no idea. We arrived shortly before 2 p.m. with 2 hungry children and an infant. There were still enough free places. In the following 20 minutes, however, the room increasingly filled with guests. We chose quickly - but unfortunately a waitress didn't come to us for a long time, only after we asked aggressively. Various tables that arrived well after us were able to order before us. The service seemed chaotic. After waiting again, we were informed that a device needed to make pizza was defective. Alternative dishes must be selected for all pizzas. Stupid in a place where the focus is on pizza. Whatever happens, we chose quickly. After another wait and extremely hungry, complaining, now tired children (the other tables that arrived after us had already eaten...) we politely asked when we could expect food. The answer was that they wanted to ask. But people would probably shout at each other in the kitchen because something was wrong. Only the drinks came in a reasonable time. When the food finally came, 2 out of 4 eaters were very disillusioned. “Mozarella meets tomato” was a toasted bread with pesto, mozzarella and tomato on some side salad. For around €13 it was an absolute disgrace. 4 pieces of cheapest, very rubbery wholesale mozzarella, 1 slice of bread and mostly tomato slices. And the 7-year-old child, wiry in stature and normal eater, wasn't satisfied with the "normal" portion of pasta for adults. Price-performance poor. In comparison, the pulled pork bread was much more generous and the price was okay, and the egg tart with ice cream and cream was just about the same. Both the 0.5l "homemade lemonade" and the "unsweetened iced tea" (almost €7 each) were absolutely unconvincing in terms of taste, had indefinable content and were served in wine carafes with a straw. After a 2 hour stay we were around €70 poorer, unnerved and neither full nor satisfied. Our conclusion is that we will only stop here for coffee and something sweet. The location is beautiful and stands out in the zoo with its tranquility. But we won't be back for a main meal. It wasn't the "nice thing to eat at the zoo" that you as a family want and can expect given the prices.

Everything was perfect, friendly, and the breakfast was great. My individual requests were accommodated despite the hotel being fully booked. We'd love to come back.

We always come for breakfast and always feel very comfortable and in good hands. The staff is always very nice and attentive to the customers, big compliments to the employees. Food is lovingly prepared and very plentiful. Price performance is justified.

Unfortunately only whole eggs from the tetra pack. The entire breakfast was nothing special and the selection wasn't really that big.

The hall is really great. The food also tastes good and comes very quickly - a little more salt would be good, but it depends on individual taste. But what bothers you is the poor service. 20 minutes from the time we enter until we get a card and then we can order another 25 minutes later is not possible. Especially when not even 50% of the tables are occupied. I also find the fact that there is no receipt… strange

We were very sad that a breakfast buffet was no longer offered. There was a yawning emptiness in the restaurant.

The hall is an absolute experience! Especially when the sun is shining, the restaurant is bathed in a beautiful light. Fantastic! The food is varied and seasonal. There are also menus for children. Price-performance is perfectly fine! Even when the hall was full of people (including 2 children's birthday parties) it was pleasantly quiet. Absolutely recommended! We'll definitely be back!

This is simply outrageous. They brought me a piece of pumpkin that wasn't fresh and already had a bad smell. The child had black nuggets. Change the chef because the restaurant is very nice and the waiters are nice

Nice ambience. We had fried fish with fries. It was delicious and lots of fries. Service good and friendly. Price performance ok. Happy to visit the zoo again

Delicious breakfast. We were almost the only guests. Good and friendly service.

I went there for lunch today with my child. Free choice of seating and few guests, very pleasant atmosphere. Very nice staff, menu came quickly. Because of my child's age, I decided on a children's dish of pasta with tomato sauce and cheese, as well as a homemade lemonade. The lemonade was extremely tasty. But the pasta with tomato sauce was the nastiest thing I've ever eaten. Kind of bitter without any spice, my child ate maybe 6 noodles. I ate the rest due to the high price of €7. Paid quickly and a little something for the child was organized somewhere else.

Food was OK. However, the food is somewhat typical Marchee. More of a fast food restaurant than a real restaurant. You can really notice the system gastronomy in the food. The menu was very clear. The service was friendly and quick. You're mainly there to visit the zoo and not to eat. Nevertheless, Marche's zoo gastronomy is generally below average. You don't starve, but somehow it's not a highlight either. You could certainly offer the guest more if they were willing to pay a little more. I think it's particularly positive that you can reserve seats online. That worked fine. I found the atmosphere in the Palm Hall very good. No feeling and no acoustics of a train station hall. Really tiptoppi.

Unfortunately the breakfast was just nice. The choice was small - sweet or savory breakfast - the rolls were simple baked goods, so I don't go out for breakfast. Unfortunately there were no milk alternatives to the coffee variations. Serving on large boards was visually very nice but absolutely impractical on the small table. The service staff was friendly at first, but then we felt forgotten. Unfortunately, the dishes and the overly large boards were not cleared away after the meal, there was no request for further drinks, so we had to approach the service. To order the bill you first had to find the staff. We will not use this breakfast offer again.

We had a super delicious breakfast and the service was also super nice. We'll definitely be back :-)

I've never seen such a carelessly prepared breakfast, and the taste...well, it doesn't fit the beautiful ambiance at all. I wouldn't recommend it 👎

We were very satisfied 😊 The service was very attentive and our breakfast was bombastic.

The café is directly behind the entrance. I had taigatella with chicken and mushrooms, mushroom turkey. The noodles were too cold, the cream sauce curdled. The whole thing was bland and unseasoned. To make up for it, we had an espresso. And then another €18. An impudence. At least the service was very nice.

Unfortunately my food (pasta) was cold. The portion with the green pesto was very small. Price performance is not right here. The small salad I ordered with it had so little dressing that I asked myself why there was any dressing at all. The bread was fresh. After requesting, we were sponsored an espresso. I can't recommend either of the pasta dishes here because my husband's pasta dishes weren't that great either. The sauce had curdled and he had twice the amount of pasta.

The sweet breakfast met our expectations. During the hearty breakfast, the scrambled eggs were partly burnt and we were missing little things like fresh tomatoes and cucumber.

Great service, nice staff and good food!

We had a very good breakfast here. The breakfast was delicious and the service was friendly.

Very nice atmosphere and very nice service. We'd love to come back.

Sehr unfreundliche Bedienung. Wurden 18uhr einfach rausgeschmissen. Essen total geschmacklos aber teuer. Bin sehr sehr unzufrieden.

Apparently the option to have breakfast there hasn't been around for that long. The organization was not good. We reserved the table long enough in advance and there were nine people. The reservation was for 9:30 a.m. (it opens at 9 a.m.). We were immediately informed that the waffles were already out....? Half an hour after opening and despite calculated advance reservations? Then it took almost 20 minutes for our order to be taken. We had to wait another 30 minutes for the order. There was a small child whose breakfast came last (!). Parts of the breakfast were missing and we had to order them. Overall, the quality of the breakfast was ok, but nothing special. We would have done much better in a cafe in the city center, which is within walking distance. The service was friendly and can't help the poor organization. But it's better overall!

Food was delicious Staff a little overwhelmed. Waited 15 minutes to clear a table. And even so, after eating you thought you were dead. But otherwise a very pleasant location.

We visited their restaurant on April 3rd and reserved a table at 9am. When we arrived at the restaurant, two tables were already occupied. It took about 10 minutes until we received a card. After we ordered we had to wait about another 10 minutes for the coffee. What could be the reason that a table came after us and ordered after us. About 5 minutes, he received his drinks and food before us. Unfortunately we had to wait 45 minutes for our food. Which is a real shame considering the capacity and the limited time in the zoo. But the quality of the food was good and with better service it would certainly have been 4-5 stars.

Very rich breakfast at a reasonable price, super friendly and courteous staff and an incredibly beautiful atmosphere with real palm trees! We'll definitely be back!

Delicious breakfast, very good coffee, nice service, good price. Update. In the meantime we also had lunch. Everything tasted excellent and was fresh. The homemade lemonade is great. And the service people were very friendly. We can recommend the Palm Hall with a clear conscience.

Everything was great, very tasty and freshly prepared food. We'd love to come back.

Varied breakfast offerings in a nice atmosphere - good preparation for a long visit to the zoo. Service was very courteous and friendly. Breakfast at the zoo, again soon.

We had a super nice waitress and a delicious breakfast, so the day could only be good - we'll definitely be back!

Cozy, delicious breakfast in a great atmosphere with nice staff.

We didn't expect it to be so great... The service is friendly and courteous... The food was great and plentiful... We had breakfast and then dinner later... Great...👍👍👍

The food tasted very tasty. It was a sweet and a savory platter of goodies. (We really liked that there were small waffle bowls with jam, chocolate and honey on the sweet plate; these were edible. Great idea!) I would have liked to have had one more roll on the savory plate, but for my wife it was more than enough on the sweet one. The service person on February 14, 2024 was in a really good mood, very nice and accommodating. That's what you want. I deduct one point for the ambience, it could have been a little warmer. Overall we were very satisfied and would love to come back. Kind regards, see you soon.

Delicious food, very friendly service

Super delicious food in a nice atmosphere. Unfortunately, the service should pay more attention to cleanliness. We are there relatively often and unfortunately tables and chairs are almost never wiped down here. You always have clear traces of the previous guests.

We always enjoy having breakfast in the Palmensaal. This time as a company event. Super nice staff, a good breakfast and food selection and a relaxed atmosphere. We would love to come back...

To get your visit to Leipzig Zoo off to the right start, a rich, varied breakfast in the Palmenhaus restaurant is essential. Right behind the entrance you can get in the mood with a glass of champagne to start with and either a savory or a sweet breakfast offering everything an empty stomach and your heart desires. A top address, good service and quick staff, a little small talk and everything is fine. Thank you very much, and we'll be happy to come back.

Very nice, considerate service staff

Super nice and super relaxed atmosphere after a visit to the zoo. Also stays up longer. Pizza and salads are super fresh and well made. However, I have to deduct a point for a cold pizza. It was tasty nonetheless.

From dirty dishes to dirty seats to food that didn't taste good and overpriced prices (19 euros for a pizza), everything was there. Oh yes, and you are initially ignored for a few moments. we will never eat here again. Very unfortunate

We were there today for the tropical glow. And the food, ambience and service were great. The menu is small but there is something for every taste. The prices are also completely reasonable. For two drinks, two main courses and two desserts, just under €50 is totally OK. If we visit the zoo again, we will definitely eat here again. It is only recommended.

Sehr schön, ein Besuch lohnt sich!

Unfortunately rude waiter - otherwise good.

We often come here for breakfast and then walk around the zoo afterwards. A visit is definitely recommended.

Wir haben Kindergeburtstag gefeiert und es war rundum gelungen. Super nettes und aufmerksames Personal, toll gedeckter Tisch und schönes Ambiente. Gott sei Dank auch viel Verständnis der anderen Gäste, dass 10 Kinder nicht lange ruhig am Tisch sitzen. Wir kommen gerne wieder

Alles drum und dran wunderbar Service super lieb und nett essen sowie Getränke waren top

Sehr schönes Lokal mit erstklassigen Service. Wir haben vor dem Zoobesuch hier in Ruhe gebrunch. Die Herzhafte wie die Süssefrühstücksplatte kann man nur empfehlen. Wir werden definitiv wieder herkommen.

Sehr freundlich für Familien und leckeres Essen

Wir sind oft und eigentlich immer gerne im Palmensaal gewesen. In letzter Zeit ist das Personal jedoch immer gestresster geworden. Als wir nun wieder dort waren, hatten wir reserviert. Da wir uns um eine Viertelstunde verspätet haben, habe ich dort angerufen und dies mitgeteilt. Die Antwort am Telefon: "unschön, aber da kann man wohl nichts machen". Ich meinte: "Ja, da kann man nix machen". Daraufhin wurde aufgelegt. Nun gut, der Tisch war noch frei als wir kamen. Aber das Servicepersonal war teils sehr gestresst. Genervt brachte man uns das Essen. Als wir nach fehlenden Gerichten fragten, teilte man uns augenrollend mit, dass das Essen schon nach und nach noch kommen würde. Wenn ein Kinderessen aber erst kommt, wenn die Erwachsenen halb aufgegessen haben, ist das echt nicht toll. Wir finden auch, dass die Qualität des Essens nachgelassen hat. Der Beilagensalat ist ein Witz im Vergleich zu früher, das tolle Familienmenü mit Pizza, Pommes und Salat gibt es nicht mehr, die Pizza ist kleiner geworden. Aber alles natürlich teurer. Echt schade...

Es hat geschmeckt, wir sind schön gesessen und wurden gut und freundlich bedient, was will man mehr.

Es war ein rundum gelungener Aufenthalt. Das Frühstück war sehr lecker, das Personal sehr freundlich und das Ambiente wunderschön. Das Preis-/ Leistungsverhältnis passt!

Von der Reservierung bis hin zum Essen war alles perfekt 🤩

Das herzhafte Frühstück war in Ordnung und schmackhaft. Es war aber vieles aus der "Retorte", oder wirkte so. Das kann Marche besser.

Sehr leckeres Frühstück und angenehme Atmosphäre. Der Service war auch super. Wir kommen gern wieder.

Wir haben dort mit 3 Personen gefrühstückt ( Herzhaftes Frühstück) War eines der besten das wir bisher auswärts gegessen haben. Personal war sehr freundlich.

Nette, freundliche Bedienung. Hausgemachte Limonade ist sehr gut.

Leckeres Essen, schöne Atmosphäre unten den Palmen, sehr freundliches Personal. Auf jeden Fall zu empfehlen.

Guter Start für einen Tag im Zoo.

Wir würden super nett empfangen. Auf wünsche wurde eingegangen. Das Essen war toll angerichtet und es hat geschmeckt.

Reichliche Auswahl an Mittagessen, lecker Kaffee und Kuchen sowie Eis und eine nette Bedienung zeichnen diese Gaststätte aus. Empfehlenswert!

Leider keine Alternativen für Alergiker (Gluten, Laktose …)

Hervorragender und sehr netter Service. Man muss wissen, dass die Pasta und die Pizza keineswegs wie solche schmecken. Besteck muss man verlangen, sonst erhält man einen Löffel für Tagliatelle. Die Pizza bekommt man mit einer Schere, es gibt keine Pizzamesser, Gabeln muss man verlangen. Kaffee ist ok. Eierkuchen hervorragend. Zu teuer für das Essen.

Das Gesamtpaket hat uns (8 Personen) sehr gut gefallen - unkomplizierte Reservierung, sehr freundlicher Service, sehr gutes Essen und eine außergewöhnliche Atmosphäre unter Palmen! Wir kommen gerne wieder!

Pěkné místo. Jídlo je na místní poměry ne až tak drahé, neurazí - nenadchne.

Das Essen ist sehr gut, das Persolnal ist freundlich

Bestes Essen des Zoos. Egal was man bestellt. Es schmeckt und haben wirklich fast alles schon durch. Schöner Speisesaal, Bedienung freundlich und nett. Selbst wenn der Laden voll ist, wird das Essen in akzeptabler Zeit auf den Tisch gebracht. Hausgemachte Limo immer wieder ein Muss.

Sehr netter Kellner und schönes Ambiente

Das Ambiente war sehr gut. Auch das Essen war nicht schlecht. Allerdings konnte von den fünf anwesenden Bedienungen nur eine die Bestellung aufnehmen, was natürlich zu Verzögerungen führte und eine zweite Getränkerunde unmöglich machte und auch nur diese eine, selbe Person konnte die Abrechnung machen. Ich stand 10 Minuten an der Kasse und habe gewartet, dass ich bezahlen konnte, da niemand an unseren Tisch gekommen war (weder für eine zweite Getränkerunde, noch für die Abrechnung). Und eine der männlichen Bedienungen hatte sichtlich null Spaß am Job und sehr schlechte Laune...

Das Ambiente ist wirklich super schön:) Das Essen schmeckte jedoch für den Preis sehr gewöhnlich und nicht so gut, wie erwartet. Das Personal kam etwas längere Zeit nicht an den Tisch und wirkte eher gestresst, als freundlich (nicht alle, wohl gemerkt!:))

Sehr freundliches Personal, schneller und unkomplizierter Service, sehr üppige Portionen. Sehr gutes Preis-Leistungsverhältnis.

Wir haben ein tolles reichhaltiges Frühstück genossen. Tolle Frühstückskarte, viel auf dem Teller und geschmackvoll angerichtet. Wunderschönes Ambiente im Palmensaal. Früh hinfahren, frühstücken und dann durch den Zoo.

Sehr zu empfehlen. Super leckeres Frühstück zu einem vernüftigen Preis. Freundliches, profesionelles Personal.

Sehr nette Bedienung und sehr gutes Essen. Ist bedenkenlos zu empfehlen.

Das Frühstück war sehr lecker. Es ist auf jedenfall zu empfehlen.

Bedienung völlig unmotiviert und genervt. Es war nichts los und trotzdem waren diese überlastet

Anläßlich eines Familienausfluges haben wir unser Mittagessen in diesem Restaurant eingenommen. Die Speisebestellung wurde nett aufgenommen. Das Essen kam, wir waren begeistert. Dann ließ allerdings der Service rapide nach. Das Geschirr wurde erst so nach und nach abgeräumt, nachdem wir es an die Tischkante gestellt haben. Getränke mussten wir nachordern, indem wir die Bedienung im Lokal gesucht haben. Entsprechend haben wir das Trinkgeld reduziert, was dann so lautstark vom Servicepersonal bemängelt wurde, dass wir es mitbekommen haben. Wir sind allerdings der Meinung, dass nur guter Service auch gut bezahlt werden muss. Insgesamt ein tolles Restaurant, mit einer super leckeren Pizza, nur der Service muss verbessert werden.