Restaurant Neumühle in Altensteig

Today my dear husband and I went to the Baiermühle for the first time. Wow, great atmosphere, great service and really delicious food. We would love to come back.

We booked the room for two people for my sister's wedding. The room and bathroom were fine, but a bit cold for November. Unfortunately the pillows were very soft. However, the service was absolutely unacceptable. Our hair and make-up artist from Düsseldorf came to Altensteig especially on the day of the wedding. Unfortunately, due to all the wedding hustle and bustle, we had a bit of a delay. Suddenly the boss came into our room unannounced - without knocking or prior arrangement, which is an absolute impudence and shouldn't actually be allowed. To just storm into the room and start yelling was very unprofessional. In addition, lies were spread that supposedly more people had stayed in the room. We explained that the make-up artist was only there for styling and didn't sleep there. Such false accusations are completely uncalled for, especially on a wedding anniversary. Due to our late check-out, the boss suddenly asked for an extra €40 so that we could stay until 12 p.m. and “everything had to be cleaned”. The tone was completely inappropriate. The problem could have been discussed calmly and respectfully instead of storming into the room unannounced and causing a disturbance. The money was collected, but nothing was cleaned - after all, we are guests and not cleaners. We have never experienced such disrespectful behavior. The lady can be glad that we stayed calm that day for the bride's sake, otherwise the situation would have turned out differently. You shouldn't allow yourself to behave like that. It also seemed that as foreigners we were treated even worse. Thank you very much, but we'll never come back. From now on we're going to the Hotel Traube next door.👏🏻❤️

As expected, excellent, everything was very good, kitchen and service, nothing to complain about. If you don't feel comfortable here, it's your own fault, we're there at least once a month if possible. Everything's great.

Super nice service and the food was also excellent. Hardly any food delivered to the table in a timely manner. Definitely recommended

Very tasty, home-style cuisine.