Restaurant Mama Leone in Köln

Waiter is very unfriendly to the guests

You have to pay to go to the toilet while you consume drinks and meals. Amazing …

Ordered a vegetarian pizza and it was delicious and crispy. Price-performance was also ok for the location.

We had dinner here one night as a party of three. The place was empty and we soon found out why. The service was just ok but the food was very bland. We were halfway through our meals when one of our party spotted mice scurrying around inside the restaurant. Suddenly I didn't feel so hungry, another diner pointed out the mice to the waiter. He said he knew but didn't seem bothered at all. We decided to pay and leave, the waiter actually asked for a tip at the point of paying. I'd suggest dining elsewhere when you are in Cologne.

Food 0 out of 5 stars. Zero taste, tough and carelessly prepared. We had chicken breast fillet and rump steak... Disastrous, I have never eaten such bad meat, the chicken was like rubber and both dishes had absolutely no taste.

Wir waren auf einem Kurztrip in Köln und sind, nach einen Bootstour ins Mama Leone gegangen (Außenbereich). Der Kellner war sehr freundlich und zuvorkommend. Das Essen (Penne al Curry, Pizza Diavolo) kam zeitnah und war wirklich sehr lecker. Die Pizza schön kross und die Pasta genau al dente. Dazu gab es gratis Pizzabrot und zwei extra Soßen. Die Preisgestaltung ist durchaus als etwas gehoben zu betrachten, das wird jedoch durch die tolle Lage und das leckere Essen relativiert. Wir waren sehr zufrieden und können die schlechten Bewertungen absolut nicht nachvollziehen.

Went for food and met unexpected friends. Swiss people on the table by me announced to the staff you have a rat. No that’s a mouse. It was actually a family of hungry mice scuttling under thr inside tables, chairs and radiators. Unfortunately I was near to the end of my meal or I too would have done the same as them and left. Adding insult to injury the waiter asked if I wanted to tip. I did, in the hope they get a cat. They maybe mice and they may have an infestation mice like places which aren’t clean and food is left out. So while Jerry was harmless running around my feet it doesn’t give much hope of the hygiene of the establishment. Waiters were very chilled about it which wasn’t reassuring as I tucked into my dinner.

A great place to be by the river. Great food and beers.

The food was ok, waiters are unprofessional, ask how I pay while eating and had to make it clear that it was annoying and that we wanted to order more. After we had spent €250 and later remembered to order 2 schapps, a totally bad-tempered and untrained waiter came to us who showed no respect for the customers. Since I couldn't accept it, I told him to put drinks up your ass and it almost came to a fight. We will never visit this store again, not recommended

It was delicious, but only until I found the hair. and I really hope that this hair fell from the head and not from another part of the body. 😞😞😞

Correct but nothing more. The value for money is not there at all.

This is how our table is served!! A great café with a beautiful view of the Rhine actually needs nice employees who smile and are friendly with the guests, but unfortunately that wasn't the case with us.

Very very unfriendly waiter!!!!!

So I went there to eat, it wasn't as good as I first thought. Citizens shouldn't order it, it wasn't tasty, but the birch was quite okay

Totally overpriced and doesn't taste good at all!!! Stay away.

€15 for 2 regular beers.. AVOID THIS PLACE

15 euros for 2 regular beers and all you can do is pay in cash unless you spend over 20 euros, very unfriendly staff. AVOID THIS PLACE!!!!!

Food is very average and expensive for what you get. The chicken breast was very dry on the inside and surrounded by a river of fat. The waitress was probably having a bad day or she should change jobs with how grumpy she was at our table. Advice: don't take pizza, looked like frozen pizzas with no crust, super thin and limp. Plus point: you sit next to the line.

We had dinner there with three friends in the evening. We had a Hugo and two Lillet as an aperitif. Were served in a whiskey glass...that's debatable. Lillet, on the other hand, wasn't there. The waiter was very unfriendly from the start... cutlery etc. slammed on the table or my sunglasses, accepted the order rather reluctantly etc. When the friend ordered the pasta (originally with tortellini)... she preferred penne or another tube noodle... she would first be reprimanded as to whether he should fill it... Well, long story... this warmth ran through. I had a burger (18€), the fries cost another 6€. The girlfriend had a salad with chicken breast (also 18€). The finale came when the friend with the pasta had a shard at least the size of a thumbnail in her food. Suddenly the waiter was very friendly. There was no charge for the meal, he apologized several times and all three received limoncello on the house. Still sad that it takes such an incident to be friendly. The taste of the food was okay, but the price wasn't right. The trip to the toilet and the smell are responsible for the poor rating for the ambience. Several tiles broke away...not entirely safe. We're definitely not coming back. I really forgot the photos because of the sequence of events...

Had pasta in a vodka cream sauce and salmon, it just didn't taste like anything, the bruschetta wasn't exactly the best and relatively tasteless, but then with two drinks it cost almost €43. Well, it wasn't bad, just not good either and definitely not worth €43 for me...

Nice location and food is OK. 4-cheese pizza was good! Unfortunately there is one waiter there (glasses on end of nose) who is extremely rude. Due to his behaviour, I would not return. I would guess he is the same individual highlighted in other negative reviews.

Nice location, food is fine and atmosphere good. Prices a bit high. Service OK and friendly with the exception of one waiter who was just plain rude, As a result, would not return.

Cozy, clean, friendly restaurant with a view of the Rhine! Prices have increased accordingly.

Unfortunately, I can't understand some of the good reviews. We were there yesterday and our pizza was very thin and hardly any toppings. When I wanted to make an extra request, the waiter quickly dismissed it and never came back. We had to run after them only to receive a rude answer that extra requests cost more. Which is okay, but how can you just leave... Then suddenly the bill just came with the note at 7 p.m. that the waiter wanted to get off work and we suddenly had to pay instead of another waiter just carrying on?!? When I asked about dessert, I was quickly told that there was no more ice cream at the moment. Suddenly 2 more drinks were charged on the bill, and after a short discussion we luckily got the money back. All in all a tourist trap with paid use of the toilet despite being a guest…

We wanted to have a drink in the evening. We ordered a round and the waitress didn't give us any change. She said she didn't have any change for change now. In addition, the waitress was very unfriendly!

I have to wait a long time for the food, otherwise there are a lot of people

To sum it all up, the waiters looked extremely listless, which was then proven in the service, which is a shame in the catering industry.. The food also didn't taste as described on the menu, the pizza dough wasn't cooked through and the pasta that was labeled "4 cheese" was just in a cream sauce. So it's not recommended because a frozen pizza is more appealing in terms of both appearance and taste .And finally, don't forget that the toilet is also chargeable and the waiters deliberately ignore the customers. So unfortunately it's anything but customer-oriented.

Portion Fritten 6 €. . !!! Cheeseburger war von der Stange, Burger Buns aus der Metro und ebenfalls 08/15.., Dazu bestach der Service durch seine extreme Unfreundlichkeit. Im Gastraum herrschte eine Atmosphäre wie in einem schmuddeligen Restaurant in der Bronx der 70er. . Ferner ist es nur auf dem Papier ein italienisches Restaurant. Wohlfühlfaktor gleich null,null. . Kölsch hingegen war ganz gut.

Tourist Trap! Unfriendly, overpriced, but nice view of the Rhine Everything is designed for walk-in customers without customer loyalty.

Very unfriendly service, rip off and food doesn't taste good either

The service was so bad and the worker took double the money

Just came in for a drink during a downpour. The terrace was quite empty, so the servers gathered at one table to talk and smoke. It was hard to get their attention. Drinks were fine, but rather expensive. Payment less than twenty euro could not be done with card. Even when we didn’t tip ourselves, the server just withheld some of the change. We didn’t feel like arguing, but found it very rude. Also, you need to pay fifty cents to go to the toilet. I’ve never seen anything like this at other restaurants. Very bad customer service.

Very good food and service he was very funny i recommend.🥳

Boring, simple food. Fries partly raw. Extremely expensive especially for that. Nice to sit on

This restaurant is on a great spot, right next to the river. Very good ambiance. That's were the dream ends though. Waiters were not friendly at all, prices were extremely high. After a drink we decided not to eat there. Also just way too many wasps.

Nice food on the Rhine. The prices are okay, the service outside was friendly, when it came to paying it got strange. EC card payment only indoors. There you could see how people were working in the kitchen, which I personally didn't find very hygienic, but I can't judge it. The tip was accepted without saying thank you. The chairs outside are on thrown gravel to stay stable, a bit strange in some places but ok. The food is generally really tasty and the view of the Rhine is beautiful You should avoid the toilets. A rude cleaner stood there and wanted money, which I refused as a guest of the restaurant - sorry. She also acted strangely at my 12-year-old son, who had already been talked to stupidly by an older gentleman who was initially talking to the cleaner and then wanted to go to the toilet before him. He was then told to go with the ladies, a no-go for my son. Well, whether we would go there again despite the good food---- probably not

Good service and really good food

We chose this place for the positioning by the Rhein and reasonable (tourist) prices. The food was quite good (Italian sausage and calamari) but what we hadn’t noticed was the board that said in German only (come on, this is a main tourist area) that they couldn’t accept credit cards. Strange, as the one down the road we’d eaten at earlier had, as well as the cathedral toilet (0.5€). So the waiter’s explanation that it was due to the Microsoft ‘Codeless’ security update earlier in the week didn’t really cut it with me. With insufficient cash, he was struggling to suggest how to pay. ATM, he said? I replied that they weren’t working due to the computer outrage! He obviously hadn’t thought of that. It’s clearly an excuse they jump on to avoid card charges. Eventually he asked if we had PayPal. Fortunately yes, and the confirmation that the inability to pay by card was dubious came when he insisted I pay Muhammed Gündogdu as a ‘friend’ and not ‘Goods & Services’. Shame we couldn’t leave a tip though!

The price-performance ratio is bad. The toilet costs money even for guests and you can't pay by card - which we were only told when paying.

Food was ok , very expensive. Wasn’t happy with the service so I naturally didn’t leave a tip. The waiter was confrontational and demanded a tip. Tried to explain that tipping is normal , I’ve been around Germany and it’s not expected. Then decided to demand to know where I was from to judge me based on my country. Would avoid if possible

The blonde male waiter was very rude. We waited for our order to be taken for 10 minutes and he did not come. We gave our order to the female waiter. The food is absolutely ordinary, I don't think I'll come back again.

Unfortunately, we would like to say that we were very disappointed on our first visit there. We were there for the final of the European Championships at around 9:30 p.m. The mood was accordingly but there was no rush. So the service was very quick and we got the food quickly. But you can't call that service. The waiter was impatient with our order and we felt like we were being dismissed. When the waiter came to take our order we were still unsure but wanted to order. He then just went to another table and sat there. He just didn't feel like waiting and ran away annoyed. The bill came without asking and was simply placed on the table. Even our tip - which wasn't deserved - was accepted but nothing without a thank you. No good evening, nothing. Dessert was no longer possible and neither was coffee because the machine was already off. So we were “looked out”. Conclusion: no thanks

Very rude and no respect for the customers. Nobody speaks German. I don't recommend anyone there and we were told you can only order something to drink with your food even though the other tables only had something to drink. Your neighbors (Löwenbräu Köln) are much nicer than you.

Waited 15 minutes for 2 Kölsch. When I asked, which was met with a “sorry,” the waiter said he had to call me impatient because he was still pocketing the money and asked if I was stressed. Meanwhile, the neighboring table where he collected had waited 15 minutes for the bill. Ridiculous

The service was perfect. So attentive!!!!

We had dinner here on the last day of our stay in Cologne and were very disappointed. The food (tortellini, penne and salad) came very quickly but was nothing special. The taste was rather bland and the tortellini in a large amount of cream sauce, the penne with mushy vegetables. We expected something better for the high price. The bratwurst at the Chocolate Museum is a highlight.

Nice location. Our friendly server was great, didn’t catch his name. Food was great we had pizza, pasta, fries and drinks.

Disappointed that the waiter was unhappy with my 10% tip and he told me so. The food was okay we view was why we chose it right on the Rhine

Bad atmosphere, unfriendly service, doesn't speak German, can't recommend

Just beware because they wont tell you when you order! They will not allow yo to split the bill between people in a group when you want to pay by card, and the minimum order is 20 Euro on a card.

Everything was to our satisfaction.

Beautiful view of the Rhine. Currywurst children's portion in Michelin price range

Overpriced. The ambience is nice but the prices are ridiculous in comparison!

The dishes were good, no complaints there. Great atmosphere and place. The place and setting are perfect. Regarding the service, a little extra smile doesn't hurt 😊 but we knew how to order in English. Big downside: we wanted to have a dessert but, after placing an order, the waiter came back and told us that there were no more desserts (there were only 5 on the menu), so we were take it further!

Disgusting service head waiter incredibly rude to customers

Unfortunately it wasn't even possible to eat here. All tables were full except one. It was completely covered like all the others, except that there was a cleaning bucket on top. Our thought: it was simply forgotten. We put it away and sat at the table and waited for the service. She also came and put the bucket on the map in front of us. He just said: the table is not for sitting. No hello and no friendly request to sit at another table. We got up and left. We don't understand how to waste such a well-placed table and are of the opinion that anyone who treats customers in this way has no place in service. We went to Löwenbräu Köln, which is right next door, and were super happy with everything. Service and food was top. But we couldn't even rate the food at Mama Leon... preferably 0 stars...

I recently ate at this restaurant and was very disappointed. The service was extremely unfriendly which made the entire stay unpleasant. The cutlery and glasses were dirty, which is absolutely unacceptable. To make matters worse, the fruit in my first cocktail was moldy. Overall, it was an extremely unpleasant experience and I definitely cannot recommend this place.

I came without expectations and was still disappointed.. edge waiter, and the regular beer

Wrong pizza brought to the table and outrageously expensive. Not recommendable. Very unfriendly service.

Essen leider nicht gut. Preis/Leistung passt nicht. Getränke erst vergessen, dann das Falsche gebracht. Das einzig Nette ist die Lage.

The “dough cake” served cannot be called pizza. Almost raw, tasteless, crustless, underbaked dough with a few “side dishes”. Why do so many leftover dough go back? Hardly a plate without it. “Pizzaioli” has no professional pride. Mama Leone is a classic “tourist trap”. They only come once anyway.

Having to pay for toilets if you are a costumer is absurd

The worst experience in Köln! We ordered hamburger, pasta , beef steak and pizza. The pasta was so so, the steak was tasteless and had to crew it like it was the sole of my boots, the hamburger was worse than in McDonald's, the maionese for the french fries was in small packages not even super market quality and I had better pizza from domino's or even frozen pizza from lidl. The waiter was rude and did not bring what we ordered and after all of this, he asked for tips.... DO NOT GO HERE!

Always our first stop for food in the city and the only place where we enjoy eating pizza! Best pizza in all of Cologne. Service very friendly and quick.

Tasteless food. The burgers were worse than McDonalds. I saw a mouse/rat passing the terrace. The prices to high for the quality of the food. No good service.

The food itself wasn't bad, the taste was quite good, but unfortunately my ribs were very cooked and dry. But the dessert was very tasty

The boss and her company were very, very satisfied!

Good food, alert waiters, nice location and good views of the river

Rude and disrespectful waiters.

The behavior of all the waiters was terrible. They didn't know how to deal with customers. They spoke in a completely rude tone and didn't apologize after complaining.

The waiters were very disrespectful and had terrible behavior. The service was absolutely terrible.

Food very tasty, but could be a little more. Nice location. The (very polite) waiter could only give you more time to choose the food and drinks.

The food tasted excellent and the service was super friendly. I can only recommend

Great service from a friendly Kurd Food fresh, tasty and filling Perfect place to wind down and enjoy a good meal Would come again and again!!!!!

The Kurdish waiter was great. The rest also worked.

Food was excellent and first class conditions. Very friendly and funny. The Kurd was simply great👍!

The food is great (the burger) and the service is also super nice

We ate at the restaurant yesterday because we just wanted to try something different. The restaurant was appealing so we decided to eat there. We were a little shocked when we looked at the menu but still wanted to give it a chance. A Kölsch €3.30 is clearly exaggerated. Then the food... Cheeseburger €14.50 and a portion of fries €6.00 ​​extra isn't really appropriate. Tortellini gratinated with cheese doesn't even fill up the kids and costs about €15.00... Here too the price is not appropriate... One dish was curry penne which was good and reasonable for the price... The only thing I can rate positively here is the friendly service... she was very friendly and helpful... But despite everything, we won't go there anymore, the money doesn't earn itself

Nice and cheerful service, too bad you have to pay extra for the toilet...

It's very nice to sit outside with a nice view. The service is also friendly and very fast. Maybe the food comes suspiciously too quickly. Unfortunately, the taste is just okay and seems a bit carelessly prepared quickly. For the price there is definitely better in the area.

Very nice restaurant, not the cheapest, but really not a bad choice for the location and ambience. However, the toilet attendant was very rude and made the visit to the toilet very unpleasant. Here you will be rude if you don't tip, which in my opinion is a disgrace.

Just for a drink but that's enough for me to know I won't go back. I speak neither German nor English. The waiter made it clear to me that this was the only way to communicate. He didn't make the effort to read what I showed him on the card. For now, we will have to translate the notice. 😁

The service was friendly, but resigned and dejected. Food was okay, there was a little salt missing but you can add more seasoning. We then wanted to pay by card until the waitress said “oh, oh, I forgot to say that - I usually do that”. Card payment not possible. Then you can please write this clearly on the card. And then pay extra for the toilet. I understand that money is taken from people who don't eat in a restaurant. But not when I've just eaten in a restaurant...

Nice view, but service is a bit too slow. Anyway, I'd love to come back.

Abbiamo prenotato per 11 persone, amici, donne e bambini. Sin dall’inizio il personale è stato sgradevole e sgarbato, i piatti pessimi, sono più le cose che sono rimaste sul tavolo rispetto a quelle che siamo riusciti a mangiare. Alla fine gli abbiamo fatto presente l’esigenza di dover dividere i conti, ma lui ha detto che in Germania i conti si pagano tutti insieme e non è possibile dividere le ricevute. Abbiamo cominciato a sentir dire gli altri camerieri qualcosa a proposito degli italiani, lui è tornato con il conto intero e ce l’ha sbattuto sul tavolo, senza neanche provare a trovare una soluzione insieme. Sosteneva che una volta stampato il conto intero non c’era modo di rilasciare ricevute separate per chi aveva bisogno di presentare il rimborso alla propria azienda. Alla fine ci siamo dovuti piegare chiedendo semplicemente delle copie del conto totale e mentre pagavamo abbiamo continuato a sentir dire che per lui accettare questo gruppo era stato il più grosso errore della sua vita e che non saremmo dovuti tornare mai più in quel ristorante. Un atteggiamento ingiustificabile considerando che fino al momento del conto non c’era stato neanche il minimo accenno di polemica per qualche comportamento inopportuno, se non il suo rimprovero a uno di noi che che gli stava chiedendo una bottiglia d’acqua mentre lui raccoglieva altre ordinazioni e non voleva essere disturbato. Insomma, se venite da queste parti evitate questo posto.

Price-performance not so good. Good service. The food was okay but not according to the price. Offering a small glass of Aperol for €8 is a disgrace. You should offer the same amount here as all other restaurants in Cologne.

The waiter was rude. He doesn't value the guests.

The Mama Leone restaurant in Cologne offers disappointing food that is far below expectations. Although the service was commendable, the quality of the food unfortunately cannot keep up.

Anyone who rates the food here positively has probably never eaten really well in their life. Absolutely underground... Self-made? Certainly not! The chef should be ashamed of himself. Typical tourist trap - as Cologne residents we were here for the last time.

The waiter was very unfriendly. I definitely do not recommend.

The waiter wasn't nice. We came to the restaurant first, at this time the waiter came to take the order. My husband had initially ordered a glass of water but the waiter decided to bring a bottle instead of a glass and I wanted to drink a soft drink. We said that me and my husband would have a small glass of water and a ginger ale. He said he asked us, even though he decided for himself. After this short discussion, he wanted us to get up immediately in a very rude tone. MY CONCLUSION: I DEFINITELY RECOMMEND IT!!!!!!!

We ate very well here. There was a lot going on but everything was good.

First we thought about what to drink. I wanted a glass of water. My wife still needed time. The waiter then simply said: "I'll bring you a bottle of water" and left. He basically decided for himself. I then called the cellar to change the order. He already arrived with the bottle. I then asked him that my wife would like a glass of ginger ale and I would like a glass of water. He said that I already had a bottle of water and that was what I wanted. I meant that he simply decided for us. He was annoyed and wanted us to get up immediately. Even if you change your mind, that's not how a waiter should treat customers. Very rude. Can't recommend the store.

So the spinach salmon pizza was unfortunately not worth your 19.90. Ambiance was ok and service was good too.

Food mediocre. Waiter barely talked. Would not come back.

Food is OK, nothing special, but the waiter was something special. Particularly unfriendly! If I lived there, I would avoid it in the future. The waiter was complaining the whole time and it was so loud that it could be heard 4 tables away. Yes, there was a lot going on because of Fibo, but that's not possible. We definitely won't eat there next year.

Food was ok, service was obviously not in the mood.

The food tastes okay, but it's nothing special. Especially with the pizza, the dough has risen a little too little and is clumsy. The service is very friendly and quick, even though the restaurant was very busy. Price-performance is rather poor, probably due to the direct location on the Rhine promenade.

Everything was fine, but the positions were typed incorrectly when paying, no excuse for this, probably why no card payment was possible... we found it very questionable...

Food was so so, service was terrible- severe discrimination to Asian. This old man waiter serve the next table with bright smile while giving us a black gloomy face right from the time we sat down. He has the cheek to change with tips included. Sucks!!