Restaurant Ginza in Konstanz

Tastes really bad, there are much, much better all-you-can-eat options in Kobstanz

Very satisfied with the restaurant. The selection was excellent and everything tasted good, except for the vanilla puddings, which were bland. Unfortunately, we didn't try the grill, but we think the concept is great. Price-wise, you can't complain, even if the prices are a bit higher than indicated on Google Maps.

Not recommended. One of the worst all-you-can-eat buffets. The fried food reeked of oil. The grilled meat only came in small pieces. And the fried sushi was a disaster; it had pickles in it, nothing else. I paid almost €27 to eat rice with pickles, no, no thanks, never again. And the staff were very unfriendly, especially the older lady. I assume she was the manager because she took all the payments (and harassed the employees); she was the unfriendly one. I left half the salmon because it just wasn't tasty. Then she told me to eat the whole salmon because it was "fresh." Never again!!!!!

Very rude staff. There are some good places, but when the employees are as rude as this one, you don't go there anymore. Hopefully, the boss reads this and thinks about his staff.

The food tasted good, but a little salty and had a lot of fried food.

Dear Restaurant Team, I regret to inform you that my last visit to your restaurant was a very unpleasant experience. The problem wasn't with the food, but rather with the behavior of the staff. The lady who runs the restaurant, as well as several of the staff, were unfortunately extremely rude, arrogant, and disrespectful. In the restaurant industry—especially here in Europe—friendliness, politeness, and respectful treatment of guests are fundamental expectations. The behavior I experienced seemed more rude than professional. I sincerely hope that you will place more emphasis on the way you treat your guests in the future, as this is at least as important as the quality of the food.

Six of us went to this restaurant for lunch yesterday. I was really looking forward to it, especially since the renovations made it look very well-maintained and appealing. Unfortunately, we were disappointed! I've never had such a poor-quality buffet. They also seem to have never heard of good service. No smiles, inattentive, drinks simply placed on the edge of the table without a word, and only after we'd finished the first "plastic" plate. Unfortunately, I can't recommend this restaurant. If you're just looking for a cheap, filling meal, this is the place for you.

The wait for my barbecue order exceeded an hour. There was no information about the whereabouts of the food, and ultimately, the order was not delivered.

Fine food but an old Caren with blond hair we waited a long time for the bill

The food was delicious! But we had to wait a really long time for the bill! No staff member even bothered to ask us if we wanted anything else to drink, let alone pay! They just gave us a stupid look and walked away. But the food was cheap ;)

Ate there, hour later I felt sick

Over 50% of the meal is fried. Does this indicate the restaurant is being lazy? Or is it trying to disguise the freshness of the ingredients?

I've traveled a lot around the world, but this restaurant always brings joy: clean, delicious, lots of selection, fresh. Really good. It's rare to find a place where everything fits perfectly. Thanks, always happy to come back.

We were at the Ginza restaurant in Konstanz today with our 2-year-old daughter. She barely cried for a moment, which is perfectly normal for a toddler, when the waitress immediately came over and told us to keep the child quiet because a single guest had complained, with only six tables occupied. Instead of reacting kindly or understandingly, we were treated like troublemakers. No compassion, no courtesy, just the clear warning that our child was disturbing us. And as if that wasn't bad enough, the food was also bad. Lukewarm to cold, completely carelessly presented, and disappointing in taste. Absolutely outrageous for the prices. Such behavior, combined with lousy food, is simply unacceptable. Anyone who doesn't want children and can't even cook properly shouldn't be running a restaurant. We felt completely unwelcome. This is not how you treat guests. For us, it's clear: Never again Ginza.

There is a very large selection at the buffet.

Large selection of dishes. A very nice and well-organized buffet with something for everyone. The quality of the food is very high.

I was there again recently, after it reopened! I was very impressed! The restaurant is now very bright and attractive; it was already okay before, but now it feels even friendlier! The prices have gone up a bit, but it's still reasonable, so the value for money is good! I'll be happy to come back and bring friends, and I can recommend it to others!

When I asked to pay by card, I was refused. Instead, I was sent to the ATM. They apologized, said either the cash register or the terminal was broken, and didn't even give me a receipt. I heard the same thing from my friends. It was an unpleasant end to our dinner.

Spacious restaurant but not very bright. There were few people. The buffet was very varied. I tried kangaroo and zebra meat. I will definitely go back.

Very good food. The staff isn't the most communicative, but you go to eat, not to talk 😉 Unfortunately, the restaurant is located on the street, but as I said, if you're looking for an Asian buffet, this is the place for you.

The food was absolutely terrible. I've eaten at many buffets, but this one was by far the worst. It was almost disgusting. The manager was unfriendly.

We're happy with the food and the selection. There's something for everyone, and you'll be satisfied. The staff is friendly. For larger groups, reservations make more sense.

A very unfriendly older lady serving our 2-year-old daughter accidentally dropped food. The lady made a fuss about what was going on and that she wouldn't take it away again. We said we're sorry about one plate, but unfortunately it didn't taste good, and the lady made a fuss again, asking why we didn't read it more carefully before taking it. Simply unfriendly, wouldn't recommend it.

All you can eat.. for 16 euros we didn't miss anything and the food was really good

I don't recommend it. Everything tastes salty and tastes bad.

We had dinner there today. The food was very bad. The grill had no taste at all, like old meat, and the staff were unfriendly. The food was not good, the meat was not good. It was definitely old meat, I can guarantee it had been in storage for more than five days. We did not eat it and left some on the plate to be cleaned up. But she told us we still have to pay 10 euros if we don't eat it. I said the meat is not good and it will give me a stomach ache. I don't want to eat. We have to pay 10 euros. Why do we have to pay if the food is no longer fresh? We don't want to get sick because of the meat. We left straight away and did not eat, but we still paid 91 euros for three drinks and the grill. We didn't eat anything. They are very dangerous. Only think about money, it doesn't matter whether the other person gets sick because of the food or not...

When it comes to the food, almost everything is up to you. The chef could be a little more precise with the meats. We were there after the restaurant opened, with just a few people. Even so, it took almost 15 minutes for our plates to be ready. But we can be very satisfied with the quality. We'll definitely be back.

We had the all-you-can-eat option – it was okay, but nothing special. The selection was solid, but the taste was rather average. The atmosphere was okay, and the service was friendly, but not outstanding. Fair for the price, but not a culinary highlight.

Good selection in the evening. The staff seemed a little overwhelmed, but that's no surprise, given the number of large groups that evening.

Mouldy tomatoes. Unfriendly staff. Avoid.

unfriendly attitude and bad hygiene - food safety. wasted money and appetite

Spoiled food, poor service, and dirty tables. Paid way too much for stomach problems. Never again

The food and service were great. I'd love to come back.

We were pleasantly surprised, the quality and service were good.

The food and service at Ginza were top-notch, everything was really great. Only the manager started looking at us strangely after an hour and watched us as if we should leave. That dampened the mood a bit.

I visited the restaurant with high expectations based on the description, but was disappointed. Most of the dishes tasted like “almost nothing” and were hardly seasoned – this also applies to the grilled dishes. The selection of sauces was minimal and tasted bland. Problems in detail: - Food: Lack of spices in main courses and grill offerings, dessert cakes look like discounter goods - Hygiene: Ice cream not attractively presented (hygiene concerns), fresh fruit inconsistent next to canned fruit - Toilets: Toilet facilities are "more or less clean", but far away - unpleasant after a day with stomach problems. Conclusion: Despite some fresh fruit offerings, the negative aspects clearly outweigh the negative aspects. I cannot recommend a visit and will not be returning.

Good restaurant but one waiter was very rude.

We were there when the restaurant opened and the buffet wasn't ready. The offer was too meager. The service was bad. Dessert crazy, just Aldi Lidl sweets (foam kiss, nut corners) never again.

The food was very rich and varied. The staff was very attentive.

Good food. Meet and fish prepare on demand.

All-you-can-eat in a waiting room. If you want good, plentiful, and affordable food, this is the place to be. If you're looking for ambiance, you're better off staying outside.

The lady who collects money is unfriendly and doesn't let you speak. My friend never got his food from the grill and we tried to explain it to her and she interrupted us. We come by regularly and she is always very unfriendly. Was our last visit here

We were there for the first time, the employees were great, you could tell they weren't interested. Food was cold, ambience not nice

You get full, nothing more. No real currant juice and beer poured from plastic bottles. The selection is only moderate and the worst fried noodles ever! The men's toilet was very dirty and the plates were damaged. You won't see us again.

The food was fine, certain foods were bland Service could be friendlier and it was very cold in the restaurant

We ate at this restaurant twice. The first time, as another guest mentioned in his review, the chairs and seating areas were broken. This has now been changed and the restaurant now looks much more inviting. In terms of price and offerings, we personally think this Chinese restaurant is better than a local competitor. We'll definitely be back.

Unfriendly, service not good, food nothing special, at the end I had to show ID when paying because I didn't believe how old my daughter was...ridiculously easy

I went to this restaurant tonight and it was a complete disappointment. The food was cold, a lot of it was no longer available, and the meat looked like it was spoiled or expired - absolutely unappetizing. The plates were also dirty, which should have been the first warning signal. When I pointed this out to the staff, I was rudely brushed off and told that I should cook at home if I didn't like it - an unbelievable reaction! Customer service is obviously not a priority here. In addition, the prices are completely exorbitant. The all-you-can-eat cost €24.99, which is absolutely not justified for what was on offer. Even worse: the drinks were extremely overpriced! But the worst thing – after the visit I had severe gastrointestinal problems. I absolutely cannot recommend this restaurant and strongly advise against eating here. Hygiene, friendliness and value for money are a foreign word here!

Absolutely disappointing! The food was cold, a lot of it was no longer available, and the meat and fish seemed spoiled - the fish smelled extremely bad even after it was grilled. When we asked the staff about it, my friend was asked very rudely to stay at home next time and cook her own fresh food. The restaurant is very unprofessional, undisciplined, plates and cutlery were really dirty. For the price of €24.90 plus overpriced drinks, it's a disgrace! After eating I had severe diarrhea. Never again!

Don't eat there in the evening. Food cold/not available. If there is demand, it will be filled up, but you have to approach the people yourself. Unfortunately very disappointing & when I asked for a small compensation, we started discussing it. Unfortunately I wouldn't recommend it.

PIÇ STORE DOES NOT RECOMMEND REALLY NECK I HAD DIARRHORA FOR THREE DAYS

terrible experience, the food was old, the fish was inedible, the buffet was inedible and cold, the fish was not fresh! 'I've never had such a bad experience!!

Very unfriendly staff, we felt very uncomfortable and unwelcome. First and last time. Food wasn't good for the prices either.

First of all, I'm from Aalen...it's really delicious. Had the evening buffet...with my friend

Selection is fine. Unfortunately, most of the dishes taste like almost nothing. Almost not seasoned at all. The grilled dishes also seem to be hardly seasoned and the sauces you can choose from are very few. For the price it's not worth it.

Absolut nicht zu empfehlen! Unfreundliches Personal und die Speisen sind entweder extrem fettig oder süss. Gibt wirklich bessere China Restaurant in Konstanz zu gleichen Preisen.

Nach so viele Jahren sehr enttäuscht und verletzt Februar 2025 Heute war ich mit meiner Ehefrau und zwei Freunden zum Mittagessen im Restaurant. Als meine Frau und ich das Grillgericht bekamen, bemerkten wir, dass es nicht ausreichend durchgebraten war, aber wir reklamierten nicht. Als ich das Essen zum zweiten Mal zurückbrachte, um es auf dem Grill weiterbraten zu lassen, bat ich das Personal, es besser durchzugaren. Ich erhielt eine spöttische Antwort, dass sie das nicht verstehen würden. Ich wiederholte meine Bitte, bekam aber die gleiche Antwort. In der Nähe war auch die Chefin, der ich ebenfalls sagte, dass ich das Essen besser durchgebraten haben möchte, da ich es nicht zurückgeben und erneut nachbraten lassen wollte. Ich glaube, dass die beiden jungen Männer an der Theke ihre Brüder waren, und sie lachten darüber. Ich sagte der Chefin, dass ich ihnen eine negative Bewertung geben werde. Als ich mich wieder an den Tisch setzte, wartete ich über eine halbe Stunde auf das Grillgericht. Als ich sie rief, um zu bezahlen, sagte ich ihr erneut, dass ich eine negative Bewertung abgeben werde, obwohl ich seit über 10 Jahren regelmäßig gekommen bin. Als sie das Geld nahm, sagte sie mir, dass wir unerwünschte Gäste seien und nicht wiederkommen sollten. So etwas habe ich in meinem Leben noch nie erlebt.

The restaurant was very atmospheric. The buffet seemed very small in contrast to the restaurant itself. On weekends you have to wait in line to get to the buffet. The food wasn't bad at all. However, zebra meat, kangaroo meat and many other types are cut very small (you can only try these types with a grill). I would avoid grilling on weekend evenings unless you have patience and can wait. In terms of price it was OK. There were very few parking spaces at the restaurant but there are enough in the area, but you should look where you are allowed to park. Overall recommended but don't expect too much.

Not bad for 25 euros but service 👎🏻👎🏻👎🏻

The cook at the grill was completely overwhelmed. I had to wait 1.5 hours for my plate, then it was cold and my choice of ingredients was mixed with other plates. The organization of the grill should be completely rethought; it is not possible for the plates to be placed on top of each other.

Great place if you want to eat and very large buffet

Früher war ich gerne hier, leider hat die Qualität abgenommen und man geht gegen Bewertungen vor die unter 4 Sterne liegen. dafür geht man sogar rechtliche schritte die nicht legal sind und rechtlich strafbar. Werde nun auch Rechtlich gegen dieses Restaurant vorgehen. Einfach nur lächerlich ein solches verhalten!

I've never experienced such a bad all-you-can-eat experience. At first, everything seemed fine. There was hardly any parking, and the restaurant is really busy. But then it all started to go wrong. We stood in the lobby, and no one came until we called for our attention. A very willing waitress (ironically) then approached us and assigned us a table. We moved, however, because it was very crowded. We then received some very nasty looks. Well, we just wanted to eat well, not make friends. And since the reviews were very good, we thought...it'll be okay. Unfortunately, we were very disappointed in this regard as well. All-you-can-eat was a huge disappointment. Either the ready-made dishes were too bland, the dishes served seemed to be just marinated in salt, or fried in fat too often. The promised grilled garlic sauce was a pure salt sauce. Truly awful. I've never eaten so badly. The meat was incredibly tough, the fish was completely tasteless. Dessert consisted of ready-made slices of cake with slimy jelly and canned fruit. And the outrageous part is: if you don't eat everything, it costs an additional 5 euros per plate! 30 euros for that???? Then don't freeze the scampi five times so the skin comes off completely like fresh ones! Simply outrageous! It also took an hour before we could pay... far too few staff for so many guests. No wonder everyone else, except for two friendly ones, was in a bad mood. Never again. Check out the organization in Stuttgart; you can learn a lot there! And the scampi, lamb, and the like taste just as good there!

Always happy. Good and affordable.

A wonderful place with delicious food

We celebrated a birthday here with 17 people at the buffet. We were very satisfied with the food and especially with the friendly and courteous service.

It's cheap and the food is good.

A nice buffet with a large selection of delicious food. Top

The food was very good for an all you can eat, and the prices are really ok for the huge selection you have there. You just have to look for the staff every now and then to replace your drinks, but those who cleared the table were always available.

We often go here to eat, there is a rich buffet, sushi and fish are very tasty.

We had a very disappointing experience at this restaurant. The staff was unfriendly and even refused to bring us napkins, claiming that too many people throw them away. When I went to get the napkins myself, one of the staff members came over, took the napkins from my wife’s hand, shook her head, and walked away. We felt more like we were in a prison than a restaurant! This behavior completely ruined our meal, and we left as quickly as possible.

Service well! There is none! You are being told by the service team I have no time. We waited over 1 hour to order drinks! The food took even longer. And when it came it was all rubbery and discussing looking. That the health office allows such things beats me. For 100+ customers they were way understaffed with only 3 service staff. The food was well lets say you get what you pay for low quality cheap stuff. The buffet not seen once fresh food put on. So its old food! Service staff are unfriendly and rude!

Unfriendly, bad and expensive. I asked for two portions of rice with vegetables to take away. I was shown unappetizing leftovers of overcooked beans and fried potatoes at the buffet, which I could scoop into plastic boxes. When I wasn't satisfied with that, I was reluctantly offered to freshly fry various vegetables. Then I took it. It was ok, but nothing special. We had to add a lot of seasoning at home to make it edible. But the big thing: “Special price” 30 euros when paying in cash. With a card they even wanted 33 euros! For 2 x a handful of vegetables with rice in the plastic box to take away. Unfortunately we were very hungry after a trip, otherwise I would have returned it. In addition, the service was very reluctant and unfriendly. Never again!

Definitely not recommended. We are here on vacation and were really hungry after the long drive. Then we stumbled across this restaurant...quickly googled the rating...3 stars...hm...but the place was quite full. We thought to ourselves, it can't be that bad. We took the all you can eat...we thought something would be tasty......big mistake. Beef completely tough. Soup really sloppy, more than usual but the taste was OK. Sushi absolute disaster. Pudding watery. The food wasn't even ok for my taste. But the big hit was still to come. Each of us had 1 drink and we paid almost 60 euros. That also motivated me to write a review. Not only is the food not good, the price is also a disgrace. Price-performance = impudence

good selection, attentive staff, buffet always well filled, grilled food sometimes fried a little too long and unfortunately tough. All in all, a successful evening.

Eating goes like this... Rather loveless everything...has a train station character

Good service. Unfortunately, the quality and selection of the buffet has decreased somewhat

We have been here at Ginza several times and have always received a warm welcome. We always got a good seat from where you had a good overview of the buffet. The food tastes very good and is regularly replenished so there is always plenty of it. A big compliment to the boss too; She is always on the go leading the friendly staff for the benefit of the guests. I can only recommend this restaurant positively.

Food was good. I also liked that you could put it together at the buffet and then fry it fresh with a sauce of your choice. I would have liked something different about the dessert buffet. Since it was just unwrapped sweets (gummy bears, Jell-O, etc.), some fruit and rice balls. I would have wished for something different. But that's a matter of taste.

The whole buffet was cold, it's a shame it has improved over the years, fortunately

I don't recommend anyone to eat at a place like this. Attention, the boss is the only queen there, you think... only the boss collects, so not only 20 cents goes to the employees. The fact that the staff is unfriendly is unfortunately also due to the boss, the lady has no respect, neither are the employees treated well (unfortunately I had to find out about it myself one evening from 2 employees. The employees are not allowed to drink during working hours if the guest is there to use. The boss makes herself comfortable in her private place with food and drink until you come back. Dirty plates, cutlery, cups, glasses, tip for glasses and take a cup with you (danger of herpes) before you use it. Kitchen and food everyone should observe that when you go to the toilet, on the left you can see the kitchen and I'm sure everyone who has done that will not only give this restaurant 1 star (be careful from picking your fingers to stroking your hair, meat from the The floor is picked up again and used again. Before the raw meat and fish come to the buffet, everything was brought to the front in 5 hands WITHOUT gloves Let's watch, with his bare hands everything is transported onto the stove. From time to time he takes his cell phone in his hand (without gloves) and is content with that (not a nice gesture towards guests.) It's not worth a cent. And that's not all that we're personally told by ymot workers and former employees.

The hostess is a very unfriendly woman... the staff isn't even allowed to talk to the customers... we wanted to order 4 large bottles of water but we weren't allowed to order the hostess said 2 bottles each, yes 4 are too many... then she wanted my 5th Months baby that I take it away from the stroller because the stroller seems to be blocking space even though there was almost no one there to eat at that time... the price is OK but I love paying more for it top service and a hospitable restaurant... food was OK

Food is OK and not expensive either. But unfortunately everything sticks together dirty and tries to get ripped off when collecting money. (Not correct when added together)

The table was more smeared than cleaned. The toilets were extremely dirty and sticky. The restaurant is extremely loud, so there is hardly any room separation. The glasses are not cleared away because otherwise they no longer know how many drinks have to be charged. There were five of us at a table of six that was full of glasses at the end. If you need a waiter you will be ignored. Half the drinks had run out but were still on the menu. The food was very good. There was a huge selection and the price was fair. That will be the reason why the restaurant still exists. If there were staff training here and a cleaner, quieter atmosphere, it would be a great restaurant. What a shame!

There were times when we were there more often, after almost 6 months we wanted to eat there again, it was really the last time, everything was served by very rude staff, when we asked if we could eat outside we said no, the guests followed suit We were allowed to go out on the terrace, then it took almost 15 minutes until someone came for the drinks, eating was very difficult to chew, it was tasteless, it seemed as if the food had been warmed up, there was hair in the meat and on the plate was very unhygienic, from the floor to the food, cutlery and ladles, the "Asian" sauce like sweet and sour had a 2 cm thick layer of skin on it, the peanut sauce looked like diarrhea, then the bill came, we didn't eat any grill and We still had to pay the price with a grill even though we only ate from the buffet, thank you very much, but I'll never use the toilet again, if it continues like this I wouldn't be surprised if people go out with food poisoning.

Very unfriendly owner tried to cheat us, bill more than was consumed, no billing or invoice given! It's a shame such a person ruins the whole experience! We're definitely not coming back!

Besitzerin war sehr unfreundlich, wollte uns was haben wir nicht konsumiert berechnen, wir mussten uns rechtfertigen so das sie jede Reste von Flüssigkeiten in jede Glas kontrolliert hat , sowas noch nirgendwo erlebt, nach so peinliche Diskussion kein Abrechnung und kein Rechnung gekriegt, keine Kasse Zettel... Besitzerinf rechnet alles nur mit Kalkulator!

I think the selection is good, it's constantly refilled, fresh...

Large selection at the buffet. We were very satisfied and will definitely go back.

Food doesn't taste good, a few things were already old and spoiled, the Asian woman is very unsympathetic, her husband tries to catch the flies with his hands, paying with a card is unwanted, prefers cash... Sorry, but the health department has to pay a visit there.

The meat was tough and had a lot of sight. Poorly fried, little sauce and only one service person who was responsible for the guests. The other didn't speak German or preferred chatting with friends instead of wiping the tables. When you ordered drinks, the service person didn't come at all or only after a long time to say that it wasn't available. Instead of offering something else, she immediately left. Never again.

Unfortunately it's not a kid friendly place but the food was ok.

I'm very very very disappointed. You could also put a price on the flies because there are so many of them and they're all over the food at the buffet... When I didn't want to drink anything, the boss came to me every 5 minutes and asked me several times to order something to drink. Then of course I ordered something to drink because I was getting uncomfortable. The service employees all walk around with a poker face, no smiles, nothing, except the nice old man at the grill. He's always been very friendly so far. He was the only positive thing in there. The toilets also look horrible. Urine residue on the floor, dried urine stains that smell unpleasant. When I pointed this out to the service employee, she told me not to go to the toilet and ran away. Very unprofessional and disrespectful. I would definitely never go there again!!

Food super fresh and delicious!! No reservation necessary, large dining room. We were there in the summer when the weather was great, but unfortunately the terrace was not open. Very unfortunate

The food is really good, even if it's been the same for years... A great place to eat... BUT the service is subpar... no one laughs and the employees hardly seem motivated... a long wait... if you don't do something yourself ....the tables and chairs are greasy and certainly aren't fun to sit on...it's a shame it used to be better and the price seemed pretty okay back then...

I am extremely disappointed with the service at Ginza. My husband ordered a wheat beer but got a stale shandy instead. When he politely pointed out the error, the employees treated him rudely and disrespectfully. This is not acceptable as a customer. I wouldn't recommend this restaurant to anyone.

Service , na ja. Unfreundlich , wortkarg. Das Essen war heiß , fürs Auge gut. Die Auswahl riesig. Wir werden wieder hin gehen.

Lots of choice when it comes to raw ingredients. The sauces were well described and everything was laid out in a self-explanatory way. Memories of the 5 euro fine are posted far too often.

Saturday night. Staff unfriendly. Food preparation unsatisfactory!

We've been there a few times over the past few years. There is now an extra charge for everything. The prices on the card are no longer correct. Everything is communicated via handwritten signs in the restaurant. While I understand the surcharge for too much food that is not eaten, I find the surcharge for meals that are ordered without drinks an absolute disgrace. The food is, as you would expect, mass produced. Nothing surprising but for a price of €22, well... the buffet itself is sparsely refilled and there were a lot of flies on the goods. The service is also subpar. When we were asked if we wanted to pay and we replied, "not yet, only later", the waitress was at the table less than a minute later with the bill. When we kindly pointed out to her that we wanted to pay later and she probably misunderstood us, she replied that she also wanted to go home... at 9:30 p.m. When we told her that it said 10:30 EVERYWHERE, she argued that that wasn't true, that it had been that way for a long time, that it wasn't on the map either... it's just stupid that it actually said 10:30 when they showed it to us wanted. When I told her it wasn't a good customer experience and was also very unpleasant as a guest, she told us we should stay until 10:30 p.m., there's just nothing left to consume. I then said that it was fine and we would go, but definitely not come back. We'll leave it at that. Ginza is no longer recommended.