Restaurant Fischkajüte in Hamburg

Absolutely disastrous! Cash only, unfriendly staff (with a black beard), and half the beer was foamy. Never again, best wishes from Austria!

Good food. Minus points for the prices and, above all, for the lack of card payments. A restaurant without card payments is no longer appropriate these days. Hence, only three points.

Hot spot or not: The food is too expensive.

The waiter was absolutely rude! He immediately started yelling at us, asking why tourists always sit at dirty tables! One "sorry," followed another, and more insults! It was on August 8, 2025, at 7:15 PM.

With all due respect! This restaurant is an absolute disgrace! I'm allergic to bees and the venom they contain, so my girlfriend asked me, while I was out for a bit, if we could please have a fresh beer. The waiter replied, "Quote": that's our bad luck! Then the other waiter came over and asked why we had fished the bee out of the glass, saying it was a crime and he had to pick up our trash now... Disgustingly, he brought me the beer. When I wanted to pay, the waiter said: cash only. I then told him that I only had a card, and he simply left the table and walked away... A reasonably nice waitress then showed me the way to the ATM. When I came back, my beer was still there. I've never experienced anything so unfriendly and this is really the first time I've not left a tip... The waiter then looked at me and asked me if I was serious. I looked at him and said that the service was terrible. Then he simply stole my full beer!!!! An absolute catastrophe for every restaurateur….

Don't go here!!! I've never experienced such unfriendly staff in my life. My boyfriend, who is allergic, got a bee in his fresh beer. I politely asked if it could be replaced. The answer was, it was our bad luck. Since we didn't tip, my partner was simply given his almost-full beer and told to leave immediately. I'm stunned.

The food was delicious, but unfortunately, not enough for the price. The staff was very reserved. At the end, there was a surprise: Without any reaction, the information about the location of the ATM was provided. No card payments accepted, and there was no sign of it anywhere. A shame...

We were there as a family from Hamburg and were appalled by the hospitality. They treated us like regulars. Nobody looked at us, and questions were answered curtly and in a stressed manner. The place wasn't even half full, so there was plenty of time to be friendly. Smiling? Out of place. Tips are expected. Even if the food was delicious, the atmosphere of the staff ruined your stay. Nobody seems to enjoy working there. What do we say in Hamburg? The fish starts to stink from the head.

I can't understand how anyone can hire people who not only manage to take the order incorrectly, but don't even think to write it down. Instead of serving customers properly, the waiter sits at the next table and chats with his Russian friends. In the end, they charge you for something you never ordered, and you're sent two streets away to the ATM simply because there's virtually no customer contact, and you're therefore never informed that card payments aren't accepted. Nobody here has even thought of putting up a sign like that. The only person who shows any skill here is the chef.

Very friendly staff, great service. Delicious food and large portions.

The staff was quite friendly. The food was plentiful and delicious. The prices are reasonable, considering you're right in a tourist hotspot. The biggest drawback is that they don't accept card payments, and there's only a note at the top of the menu. They could make life a lot easier here.

The food was okay, the portions generous. The prices were steep, but to be expected given the location on the Pier. The staff was professional, but very distant and abrupt. And finally, the disqualification for this restaurant: NO card payments accepted (it probably says so on the menu, but it's easy to overlook it). How is it possible for an international tourist hotspot not to accept card payments? Better go somewhere else to eat.

Very unfriendly, he didn't understand and brought the wrong thing and claimed that he asked twice if we are two people we only want two drinks and not three

We stopped here on Sunday. We ate and drank. The food was absolutely delicious, served promptly, everything was hot, and looked good. A huge thumbs up. The service was friendly. We'll be back, if only because I have to try more from the menu. Alsterwasser and I will definitely not be friends again. Personally, it's a bit too sweet for me. It's a matter of taste.

Food was great, service snooty, cash only (and with the attitude that card payments are something devilish)

Unfortunately, it was disappointing. The wrong food was delivered, the portions were small, frozen fish was served instead of fresh, and the prices were overpriced; a typical tourist trap. At least the service was friendly and prompt, which somewhat salvaged the overall impression.

The schnitzel was only recognizable because of the 2mm thick breading; it was definitely sliced ​​wafer-thin with a sausage slicer. Despite the location, it was a disgrace.

Yes, all in all solid fish cuisine.

I also have to admit, the food is terrible. You get bread that was already at another table. The bread served by the person before you still sticks to the bread. The salad we ordered had rubber bands with mixed ingredients. And the prices are so unbearable that you'll fall off your chair. The Economic Control Service has already been informed.

Rude service. First, they mixed up the order, then argued, finally gave the wrong bill (50 euros embezzled), and then left without an apology. Unacceptable. He should reconsider his career choice. The food was good but very expensive.

Unfortunately, the service here felt quite unwelcoming. Although the staff clearly understood English, they insisted on responding only in German, which made communication unnecessarily difficult. As a tourist, it gave me the impression that we weren’t very welcome. I believe hospitality should be about making guests feel comfortable, regardless of the language they speak.

They don't allow card payment and don't put it anywhere, we were just told when we asked to pay by card at the end. The good thing is that the place is in the harbour walking area. The food is ok, prices higher than the service. People could find a better place for nice food.

It wasn't that comfortable and my wife and I didn't like the food. I can't recommend it.

We sat outside, so the atmosphere was nice and we had a view of the water. BUT: the worst possible level of rudeness! A menu was put down and we said we just wanted a drink. This was accepted without comment. There was no beer, however, and a new waiter came over to us and put the menu down again. When we replied that we just wanted a drink, our beer arrived 20 minutes later. After we had finished our drinks, no waiter came by for almost 30 minutes. After the waiter recognized us as guests, we ordered another round. It came after 15 minutes, which was perfectly fine. After we had finished our drinks, we had to wait 40 minutes for a waiter to pay. A friend who doesn't have much money said she would like to pay by card (the bill came to 46.40 euros, and she ended up with 47 euros). Yes, it's not much, but he had received tips from the rest of us. He then told her that cards weren't accepted, only cash. So she gave me cash. His rude response: "And it stays at 47 euros?" I told him that for that behavior he didn't even deserve the small tip. Insulted, he put the 60 cents on the table, saying: "You seem to need it more." We were then very rudely shown away. After all, it was a restaurant, and you don't pay by card. It's just that it's not stated anywhere, and they don't tell you when you order. We weren't the only ones there who had that kind of payment experience; passersby who overheard the argument between me and the waiter mentioned it. NEVER AGAIN! There are friendlier restaurants.

Unfortunately the food wasn't good - no fresh fish, everything was frozen, and the potato salad wasn't good.

Don't eat there—it's a complete tourist trap! The fried fish from the supermarket is better, and the potato salad is a nightmare; the whole thing is way overpriced. Two stars for the friendly service and the view.

To be honest, the service was OK...food 2/5. I'll just look for something else next time or go a few meters further to Nord See. Sorry!

Solid food that tasted good. You sit right on the pier, where thousands of tourists are hustling and bustling through. Perfect for people-watching. Service was friendly. The only downside is that you can only pay in cash, which they didn't tell us beforehand. With a bill of €120, that's a bit of a challenge, since you don't usually carry a lot of cash. But otherwise, it was good.

Fish burger with fries was very good. Friendly service.

Very pleasant staff and good food. Value for money is okay.

Very friendly and fast service, we really enjoyed the food, but the prices are relatively high. The view, however, is fantastic, and that's worth paying for.

Beautiful view, delicious food, and super friendly service. Keep it up and thank you very much 👍👍👍👍👍⚓⚓⚓⚓⚓🐟🐠🎣🍔

Unfortunately absolutely overpriced €22 for a baking tray with greasy fried potatoes is outrageous. Ambience is quite nice. What a shame!!

The food was good and the prices were halfway ok. The fish was fresh and well prepared. The food, especially the salad, could have been prepared a little more lovingly according to my taste. The furnishings inside are rather rustic and functional on the terrace. The service was nice and quick. I haven't tried any other fish restaurant at the harbor yet, but I would say that this restaurant meets all expectations of a fish restaurant directly at the HH harbor.

Unfortunately completely overpriced. After looking at the prices, we ended up with two drinks. The waiter at the next table said the portions weren't that big. Yes, fortunately there are small portions at a great price.

Stopped here for something to eat, waiter was rude, and his address and manner very German style, had a lot to say about the Spanish style prawns. Anyway we ordered drinks and later food. Even though they were generous portions except for the Spanish style prawns, the chicken was overcooked the mushroom sauce didn't taste nice and the Spinach was tasteless. The person who ate the chicken and mushrooms had cramps not long after, and spent the rest of the night on the toilet. Not worth the money. Ohh, and cash only, no cards!!!

The fish burger tasted quite bland, the fish in the bun was disappointing. The fries were in there too long and the drinks were also very bland. All of this comes at comparatively high prices and can of course only be paid for in cash. Not recommended.

Pure tourist trap! If you want to eat on the jetties, you pay more. The prices are gigantic. 25 euros for a bad fried fish burger with double fried fries. We were brought the wrong lukewarm drinks, the service was hardly noticeable and everything had to be done quickly. In addition, you cannot pay by card there, which is not stated anywhere.

Food & service okay. Cash payment only (with no clear indication of this), hence only 1 star.

The restaurant's location is the best thing about this business. We sat outside in the perfect weather to have a drink. The waiter threw our cards on the table and left. What's shocking: no card payments accepted. It's written on the sign on the door. If you come in from the other side, you have no chance of reading the notice. Sad but true in the 21st century.

Unfortunately, the fried fish is nothing special and the price for a fried fish with fries and tartar sauce is not justified at all. Also the fish was dry. We haven't had such poorly prepared fried fish in a long time.

I stumbled into the store by mistake and regretted not reading the reviews. There are still no credit card payments in 2025, which is very backward. Located in a tourist attraction, very inconvenient for tourists, disappointing. The fruit juice drink will have sediment after being stored for a long time. The waiter seemed to be very friendly and changed it to another drink, but the situation was the same. It should be because the drink was of poor quality. The fried Xiling fish was frozen, and the fried butterfly fish had no taste either. The fried bacon and potatoes are very delicious, but the white potatoes have no taste at all. Before leaving the restaurant, I looked at the door again. There was no sign at all that it only accepted cash. To withdraw cash from the nearest ATM (as instructed by the clerk), a handling fee of 5.7 euros will be charged.

The fried fish doesn't taste good at all, dry, old, tasteless, slightly lukewarm. Sultry waiter. And expensive.

Unfortunately we had to stop. Never again! Fish oily fried potatoes soggy and greasy. Service was annoyed when we complained about the food. Prices very overpriced

Delicious wine, unfriendly waiter...

Not recommended. Expensive, which is understandable due to the location. But the waiter was underground and unfriendly. Then flapping to point out that there are no card payments is the icing on the cake

The cod was cooked and served deliciously. The potato salad was great, and the cucumber salad was also to my taste. Holsten beer was also good.

The staff was unfriendly. People politely asked about the possibility of paying by card, but the waitress's answer was very flippant. In the 21st century it should be a given that card payments are possible.

Me and my wife looked for a nice spot outside in the sun and found one. I asked him very nicely whether we should order inside or whether someone would come to us He then immediately said in an unfriendly voice: (where are they sitting? No patience or what)... I'm wondering why the guy managed to get employed by you and not work as a shelf replenisher in a kiosk somewhere... Disgusting guy.

You cannot pay by card and there is no ATM nearby.

There is a small but nice menu. I had the salmon with potatoes. When I asked to swap the spinach that came with the dish for something else, the employee responded in a friendly and helpful manner. I was then given a large portion of mixed salad. You can sit comfortably in the interior of the fish cabin. There is a star deduction for the fact that the employees talked very animatedly with each other at/behind the counter. I'm happy for you to do this too, but then in the kitchen etc. where the guests won't notice it so obviously!

The waiter decided for me how much tip he would get.

Unfortunately, the service from our waiter was a bit mixed. Order was also incorrect. Price according to the place.

I had the pan fish with fried potatoes, which was very attractively presented. The portion was big enough to fill you up and it tasted good too. I can't understand the negative comments about the service, but for me they were attentive and friendly. The location is good and you have a great view of the harbor. I can therefore recommend it with a clear conscience and will certainly come back.

Overpriced system catering! potatoes from the warming pot, Salmon very sparse. The spinach was good. In terms of price it doesn't work, that doesn't take away from the ambience. Sorry, there are better places for you in the neighborhood of the Landungsbrücken.

Potatoes cold, fish moderate. Service snooty & cheeky (like a prejudice that describes hamburgers). Price unreasonably high.

The waiter is bottom drawer. If you want to be ignored as a guest, this is the right place for you

Ordered an espresso and a cola, then wanted to pay, only cash. But this was not mentioned anywhere. The waiter's answer: "It's in the menu" But we never saw them. There was simply no tip, the waiter had to laboriously scrape together the return money... 😀

If you want to feel like a second category guest, you should sit in the fish cabin. The drinks are ok, the staff is top notch. You get bullied, ignored and ultimately we got involved in an arrogant, unnecessary argument because my friend's child spilled some pepper. We apologized, gave plenty of tips... but nothing helped. Tip to the boss: It's time for a motivating workshop again.

Very unfriendly staff. Be aware.

After our Turi harbor tour, the three of us ate here. The prices are hearty, the food was rather poor and the waiter was a catastrophe and was provocative and rude. The ambience is like a motorway rest area, you can taste the diesel of the harbor steamers. There are enough tourists around and he needs them to sell his overpriced fried fish, but even with a bill of over €100, card payment is not possible. We were supposed to inform ourselves beforehand and leave immediately after we had paid. The next table had a similar situation and while we were eating, another couple fled the restaurant before eating... the guys there really do everything they can to ruin the guest's day. Better go a restaurant further!!

Fish and chips ?????? see picture that was a baked fish with remoulade

Had dinner here today, July 17th, 2024. Pan fish (2 fillets per portion) with fried potatoes and mustard sauce (€26.80). Very tasty and a filling portion. 2 large specials (€4.90 each) for a total of €63.40. But we were full, the service was impeccable. Toilet was clean.

Waiter unfriendly. Unappetizing glass. Fish soup didn't taste like anything

Yesterday we had such an unfriendly waiter. Completely out of place in the catering industry. The service was so bad and unfriendly. The drinks were brought carelessly and then the beer mats were simply thrown on the table. Literally. After paying without a tip and pointing out that he was unfriendly, he became really aggressive and said I had called him a pig. Maybe he didn't fully understand the language. That's probably not possible! And in front of all the guests in the full beer garden. Embarrassing for the location.

Went on a quick trip to Hamburg at the weekend. We landed there after our boat trip. Unfortunately we didn't have any cash in our pockets and assumed that we could pay by card. When I saw on the card that no card payment was possible, I asked the waiter again and he said unfortunately it wasn't possible, but there is a cash machine at the top left. Then we got up and said we'd get some money and the waiter said, have a nice day, they won't be coming back anyway. I tell the waiter I just have to get money because the waiter said two people? Do you have to pick up a million for cellaring? No. Then someone can get money and someone can stay here and order. You can think of something like that but you can't tell the customer. Had something to drink and eat there. The bill was paid to the cent without a tip. Maybe the staff should be replaced.

Nice place by the river but terrible experience. A 5 cent coin was found inside a fish soup and the waiter did not even apologise or offered a new soup in return, he was even impolite when I said I would not pay for the soup. Bad experience and certainly with hygienic problems as there was a coin inside the soup. The waiter said it was "just a coin" as if it was something normal

The food is delicious. But the service without words. 130 seats but only 10 cushions. If you ask for a pillow, the answer is there. I put them all out. When a ship docks and the wind blows unfavorably, diesel exhaust fumes are right in your nose and it spoils your food. I also think the prices are too high for the location. But it goes quickly if one of the waiters is attentive. They much prefer to chat among themselves... I don't have to have it again

I was very surprised by the negative reviews. For me - the staff was polite and nice and suggested splitting the bill himself. The food is tasty, the portions are large and the toilet is clean. I have nothing to complain about.

Unusually for such a tourist hotspot, only cash payment is possible, which you only find out when you want to pay. Food was good, but you pay for the view

Prices are more expensive, the food doesn't really taste good and the toilets are very unkempt, which makes you lose your appetite. However, the staff seems quite nice.

Would recommend just having a drink there. Menu quite small but with prices for a 5 star kitchen. We pointed out that the salad had been washed very poorly. When I ate it, my knees crinkled because of all the sand in the salad. The answer was that it was the dressing. Now I'm a trained chef myself and I know that a vinegar-oil dressing won't hurt your teeth. Seems to be a special Hamburg dressing. We don't accept card payments either. If you go there with a large group, take plenty of cash with you. Well, never again.

Shame on you, you left €300 there and the waiter ran after the neighbor when you went to the toilet, which is only for “guests”!!! And have you lost, you vultures

Attention, only cash payment (you will find out when paying)

No no no no... Overpriced, not really good and an unpleasant waiter. Never again!

Extremely unfriendly boss. Feels called to something higher and doesn't understand that the guest should also be treated politely if he has to pay half a fortune for substandard food. He wasn't willing to give out a glass of tap water. Never again.

Nice restaurant at the Landungsbrücken. Danger! Here you only take cash. You'll find out when you want to pay. Clear menu. Service and food good.

Very nice view but unfortunately one of the employees wasn't particularly friendly, hopefully the service will be improved in the future. LG

Staff is unfriendly and the drinks are way too expensive

We were only there to drink. The drinks were good, but you can't go wrong with cola and the like. The staff was very unfriendly and the fact that they only tell you at the end that only cash is accepted is unacceptable in my opinion. Also totally backwards these days.

When you come like a visitor … waiter look like he didnt like his job. Foods look like inside oils 👺 and atmosphere a sorry we are here. You cant paids by card. 🥴 no never more …

Restaurant right on the Landungsbrücken, the selection of food is good, the prices even for the location. The staff is partly nice and friendly, but sometimes a bit inattentive and people prefer to talk to each other, but maybe we just had a bad day. We'll still come back when we're back in Hamburg.

The place top the food is not worth 10 euros. Here you pay for the space......

Right on the water. Food and service tip top. Would love to come back. Addition to my review: Ordered another fish soup today for the harbor birthday... Unfortunately, it doesn't deserve the name. Vegetable soup would now be correct and almost €12 for that is more than disappointing. Please offer the soup again according to the old recipe.

Location right on the jetties is really nice Unfortunately prices are very overpriced Beer batter around the fried fish seemed old. Potatoes from the jar Staff discusses discrepancies in front of customers Won't be my favorite restaurant.

Sure, it's not a 5-star temple, more for tourists. But even as a hamburger I say: Nice professional service and delicious food. Thanks.

That was nothing. Plaice Finkenwerder style consisted only of bones. Does it have to be like this?Potatoes were out of a jar? Cucumber salad is also more of canteen quality. Price-performance doesn't fit here. The only good thing is the location right on the jetties.

The food (fried fish with potato salad) was very tasty. The service was friendly. Of course it is a little more expensive there than elsewhere, but that is due to the exposed location. I can recommend it.

Visually beautiful shop but absolutely unsuitable for coffee/cake and the service has rarely been so rude and attentive. The cake of the day tasted like it came from the freezer (it looked like it too), apple spritzer was uncarbonated and part of the order was forgotten. In the end I stood next to the cash register for probably 5 minutes and was ignored by the waitresses. Typical tourist trap 🤡

Once and never again The fried fish was delicious. My daughter's children's nuggets and fries too. That was it. The potato salad took some getting used to at first. I wanted to give it a chance and continued eating. After the second spoon it was over. Not to eat. Then I wanted to take my fried fish and tartar sauce with me. Was also done. The portion for my daughter suddenly didn't work anymore. Would have caused trouble. PLEASE? I paid for the meal and there's probably a piece of aluminum foil inside. Very impolite. And he simply kept the change as a tip. Not even asked if he could keep it. That doesn't work at all.

It was OK. The portions were decent and the taste was average. In any case, you pay more for the view and less for the service. Nevertheless, the price is far too high.

Food, service great price performance great location on the water

Thank God you have the comparison at the Landungsbrücken because there are so many of them. Ambience good, service is attentive and quick. And now comes the big “BUT”: Price and performance are disproportionate to each other. Yes, very large portions, but also (unfortunately) not very tasty and up to €7.50 more expensive than the King's 2 stalls away. Can you see past it? But not about the fact that you can't and aren't allowed to pay by card. Only cash is accepted here. Price today €58.70 for 2x fried fish with potato salad (dressing with Bavarian mustard) and 2 drinks. “Put it away, only cash is accepted here” was the message when he saw my debit card. Conclusion: The entire cash supply has been used up in the 21st century. Not a second time!

3 out of 4 people didn't like the food. The fish in particular was a big disappointment. In addition, there will be no card payment in 2024 and according to the staff it will not change because "cash is cash".

Fish soup was good, unfortunately the fried fish was not at all. Prices too expensive for this.

Delicious food and drinks and a nice team and the view were all great

Service eher schläfrig Preise jenseits von gut und böse Lillet Berry für 9,50€

Der Kellner war mehr als genervt das er Gäste hat. Das hat er nicht nur uns sondern auch die Gäste am Nachbartisch spüren lassen und angepöbelt. Er war mehr als unaufmerksam, schon bei der Bestellung und man hat sich als nerviges Übel gefühlt. Das Essen war nicht der Hit, dafür war es aber wenigsten teuer. Da er sich mit aller Kraft kein Trinkgeld verdient hat, war er auch noch richtig unfreundlich und genervt.

Angesichts der aufgerufenen Preise, sehr enttäuschend. Service war auch nicht besonders, kein Lächeln oder nette Geste.

Die 'Fischkajüte' an den Hamburger Landungsbrücken ist ein Lokal, das auf das Bedienen von internationalen Touristen ausgerichtet ist: Das Essen ist in Ordnung, und auch der Service ist o.k., aber keinesfalls mehr. Ambiente stellt sich in dieser Weise - trotz der an sich stimmungsvollen Umgebung- sehr wenig ein .Das muss man erstmal schaffen... Mit EC-Karte kann man nicht bezahlen, vorgewarnt wird man leider nicht - nur Bares ist hier Wahres, was leider hier konsequent ist. Wenn auch das für den Gast in Ordnung ist, wird er sich hier eher nicht unwohl fühlen.