Restaurant Aspresso in Hamburg

We were here for lunch this week. The lunch menu is quite affordable at €14, and we enjoyed it. The atmosphere is also relaxed, and there's a lovely outdoor terrace. The restaurant wasn't particularly busy, so we were all the more surprised by the poor service. As a guest of a member, I was truly shocked at how little emphasis is placed on service here. Initially, we weren't served at all. My companion had to go up to the counter several times during our visit to encourage service. We didn't even receive a menu at first. Then, after ordering, it turned out that the online menu, which we had used due to the lack of a printed menu, was outdated, and we were only given a card to choose from later (all of this, of course, involved a wait, as the waiters didn't seem particularly motivated to serve the tables). When the drinks were delivered, something spilled from a glass. The waitress then said, and again when the food was delivered, that she would wipe it off the floor right away. Even by the end of our visit, this hadn't happened, and the spilled juice on the floor was already half-dried. Payment was then, as expected, also made at the counter and not at our seats. Perhaps we also missed the hints that this is a kind of self-service restaurant, or that the counter is supposed to be the central point... This is definitely in desperate need of training, as the service doesn't fit in at all with the rest of the establishment's ambiance and, despite the good taste, significantly detracts from the overall experience.

Very tasty, we waited for food for 20 minutes, but still the staff is very polite and friendly, and the caesar with shrimp is super tasty. The burger is missing fries by default. Unfortunately, there was no fresh orange available. The design is nice, but due to bad weather, no luck to sit on the terrace.

€8.90 for a quarter of an avocado and a slice of bread with cream cheese. I've ordered the same thing here before, and it came with two slices of bread. The buffet costs €19 and is really cheeky. The coffee is delicious - the service is great - I definitely need to go somewhere else to eat 🙌

After three years, we finally stayed at the Aspria again and were so looking forward to the exceptional, extensive, varied, and nutritious breakfast. And then the bitter disappointment. Standard selection! Pre-baked rolls, no smoothies, no selection of cereals, no freshly squeezed orange juice, pre-packaged pancakes, etc. And all that for almost 40 euros. What a shame...

My fave as it has good and varied food and juices and is in Aspria, my Club in Hamburg

A nice, upscale atmosphere despite being part of the Aspria gym, with a large outdoor terrace in the summer. The food is fresh and beautifully presented. I've been there several times now and can't complain.

The food is delicious but unfortunately there is no service. The potential of the beautiful terrace is not being used