RESTAURANT in Hagen

We were there with a large group (over 100 people) to enjoy a pleasant evening with friends. The event was registered almost a year in advance and confirmed about a month in advance with the exact number of guests. On that evening, we were served a meal that was, to put it bluntly, beneath our dignity and did not correspond to what had been discussed beforehand. On top of that, the so-called buffet was completely overstocked, so some of the group unfortunately had to leave the evening hungry. The "head chef" seemed completely overwhelmed and reacted only grumpily and irritably to questions about whether and when fresh food would be restocked. The only fresh thing at the buffet seemed to be the salad anyway...everything else was frozen food. Furthermore, the waitresses were so overwhelmed with the drink orders that this also caused problems.

Went to the restaurant with a large group (100 people) pre-registered. Buffet was cold. After 30 minutes no more schnitzels. People left hungry. There was hardly any refilling. Rump steak from the menu was very tough and could only be eaten half. Paying by card was only possible after a 2-minute walk through the restaurant. Only 2 waitresses for about 100 people. The two women were completely overwhelmed. Many people had diarrhea after the evening. Everything was addressed afterwards. No insight at all. The bill came without any accomodation. During the buffet it was said that they had never been eaten empty. After 45 minutes the buffet was empty. Never go there again. Especially not with a group. That doesn't work at all...

The absolute worst for a hotel like this. A buffet with undercooked pasta, leftover salad selections consisting of arugula, dry pork fillet in cream, and dry turkey breast in tomato sauce.