Ratskeller in Wernigerode

Very good food, very friendly service and a great ambience. We were completely satisfied.

The 1/2 duck was a culinary delight - tender, juicy and with delicious side dishes 😊 Highly recommended!

Great service, great food. Gladly again at any time. I haven't eaten so well in a long time. From the main course to dessert. The service was great. Cedric deserves special mention. The dumplings were the best of 4 restaurants. 5 stars plus each

We were served by extremely friendly people and enjoyed very good food. Always my pleasure.

We have been coming back for tens of years when we go on vacation for a few days in Wernigerode. Quite a ritual. Unfortunately, the cozy aspect that characterizes a Ratskeller is being lost more and more every year. For example, this time the staff at the front of the counter rolled the dice loudly. An absurdity given the high prices. In terms of taste, one meal (the knuckle) was very good, the other (cheese spaetzle) was unfortunately not.

Very well renovated, you feel like you have been transported back several centuries. Plus by far the best venison goulash with loos and red cabbage. Unfortunately I had already inhaled before I could pull out the phone to take the photo... a good balance in terms of price too.

The atmosphere is really nice and the waiters, all Asian, are attentive and friendly. But the food is really nothing. Unfortunately, every hobby cook can do this much better on an ad hoc basis. The prices are very excessive. Our group cannot recommend this restaurant at all if you want to eat here

The food wasn't anything special, it reminded me more of a canteen. The prices for this are pretty excessive. The waiting time for court was quite long. We waited 45 minutes for our order, even though the restaurant wasn't full. We won't go there a second time.

The food is really tasty, the waiters are always friendly, we eat there at least twice a month. I can only recommend it to everyone, price performance is also good.

Price performance is definitely fair. The service friendly. The food is great. We enjoy going here and will continue to do so.

The food was acceptable but not worth the price. We had to wait 10-15 minutes until someone noticed that our drinks were empty and wanted the bill, not recommended.

The square is beautiful and the place is nice. The prices are very expensive, yes. We had a bad experience although it may not be normal; The waiters are Asian and understand practically nothing. They served us a carrot soup that was really, disgusting; sour and tasteless (we suspect it was in poor condition). We told the waiters about it and they didn't understand anything. They charged us for the soup anyway. A real shame.

We can also only give the food in the Ratskeller 1 star because you had the impression that everything was just warmed up and came out of a package. My husband had knuckle with sauerkraut and it was really just canteen level. The second dish was pork schnitzel with fries and salad not fresh and the fries were fried in old fat. It's a shame, all dishes that should be right in a good home-style kitchen. We were very disappointed and unfortunately cannot recommend this restaurant. A second star for that The staff is very friendly and the atmosphere is great, but unfortunately the food is what counts for us.

We were visiting Wernigerode for 3 days and were looking for a place to have dinner. By chance we got a place outside because everything was really full. The short wait was well worth it and the food was excellent. Absolutely recommended, would be happy to come again.

The website advertises slow food, which, among other things, stands for more local cuisine and high-quality ingredients. Unfortunately, you don't notice it when you eat. The service is nice and attentive even when the occupancy is high (we had to sit outside), but the quality of the food is not in proportion to the price. What kind of slow food pork schnitzel with fries is supposed to be is anyone's guess...the quality and appearance was below average and would have been better suited to a self-service restaurant. The "small salad" that came with it according to the menu was more of a tiny salad garnish that was unfortunately very sour and didn't taste good at all. The other guests at the table weren't really convinced by their food either (salad, pasta, soup...). All of this would be too much to bear if the prices for the region weren't above average. I can therefore not recommend the Ratskeller and would not visit it again.

More upscale ambience, but still down-to-earth and cozy. Great service. Very good food. Thank you.

Bad bad service. They served a draft beer with garbage in it (capsule from another beer) when we complained about it. The waiter just shrugged and said it was a mistake. Also goodbye

Glasses dirty, preferred to drink from the bottle. Food wasn't very warm and not really tasty, except for the cheese spaetzle. In the salad, the cucumbers were cored, but with the peel on, so for my taste, if you have to get rid of something, it's better to have the peel and the inside, so it looks like you have the leftovers in your salad. For the price, I really expected something better.

I ate in this restaurant during the autumn holidays. I am lactose and gluten intolerant. I asked for a salad with chicken that cost about 15 euros, the chicken was breaded so it was replaced with salmon. First of all they brought me pasta with gluten, then the dish was sent back. Then came the salmon with a small mixed salad. Even though I had the impression that the food contained lactose, they did not replace the dish and, due to the food contamination I felt sick (vomiting and diarrhea). Finally, the price of the dish, without being informed, had risen to 28,80 euros. No expertise in case of allergies and food intolerances, no attention to respecting the health of customers, no transparency regarding prices. I strongly advise against it.

Went here spontaneously on Saturday. It was so extremely full that we could only sit outside by the heater. But with a blanket it was ok. Service was great and even though it was so full, the food came relatively quickly and was really tasty 😋 clear recommendation 👍

Very tasty food and large portion. It just took a little longer to arrive, but otherwise great.

Ich kann die Bewertungen hier nicht nachvollziehen, wir haben anderes erlebt. Ja, das Personal hatte merklich um die Ohren und war erkennbar im Stress, aber für irgendwelchen Unmut sorgte das nicht. Der Koch war eindeutig ganz bei der Sache. Das Essen war aus unser beider Sicht wirklich super und ich habe noch den ganzen Tag davon geschwärmt. Definitiv würden wir wieder hingehen, das Restaurant lag aber leider nur an einer Urlaubsroute.

Nice restaurant and nice staff. The food is average cuisine, at least the game goulash and what my 3 blackheads had. The prices are reasonable for the great location!

So it's nice to be able to sit outside too. But for a Latte Machiato for €5.20 I think it's a complete rip-off. And then half the size as usual.

Had dinner twice in the Ratskeller. Nice ambience. The waiters (assistants) were sometimes overwhelmed. When you eat, you expect something different given the price. Roast pork was still very tough and not exactly warm. The highlight was the small salad plate, the eye said no (simply poured it out of the bag and poured sauce over it). Complaining at a high level, but for the price you shouldn't do mass processing

Hello, I came on the recommendation of my friend. Unfortunately I have to say that I have never paid so much money for such bad food. It's not possible to eat lukewarm, the duck was completely dark and dry, the fried potatoes were colorless and tasteless, mainly the surcharge was charged. I thought some of the dishes were totally overpriced. But the service was also totally overwhelmed and impersonal. Conclusion: I do not recommend this restaurant. Too bad.

Stopped in twice for the evening and had to experience joy and frustration, the first evening gets 100 points, cozy, nice, courteous, tasty, a successful end to the day. ... on the second visit we felt like we were at the Chinese snack bar... without words.

For some reason we were refused service as soon as they found out we did not speak German and in a quite rude manner. I’ve heard this happens in European cities before but did not expect it to happen to me, so i was quite disappointed. I hope this was a specific bad situation and not something that happens systematically.

Online menu does not correspond to the actual memory card. Local prices are many times higher!!!!. The waiter then said that the boss knew, but nothing was changed. For me it's a deception!! Never again

Food is great and the service just didn't get 5 stars because we felt forgotten after the meal, even though there wasn't much going on.

The food was very nice (we had Hirschgulasch and Schweinebraten in Rahmpfifferling Sauce), and the staff was really super friendly. It is a nice, cozy place.

Great atmosphere in the Ratskeller, we got a table even without a reservation. Good attentive service, food was great. A successful evening. 😊

The food is good, the prices are fair. Unfortunately, it's totally overcrowded, which detracts from the atmosphere.

The ambience and service were worth 4 stars but the food was only 2 stars. I have venison loins and red cabbage. Klos and red cabbage were good, but the deer leg was killed twice. Dry and chewy like the sole of a shoe. The hot chocolate was overpriced at €4.60 and was just instant powder mixed with hot water and no trace of real drinking chocolate.

Very accommodating and very nice staff and the food is highly recommended. We would eat there again at any time

A real disappointment at the end of our almost 2 week vacation!!! The food just didn't taste like anything. I was so looking forward to fresh chanterelles! These came with Bohemian dumplings which were ok at best, but the worst thing was the incredibly bland “sauce” in which the chanterelles were drowned, which was absolutely tasteless. And the side salad was unfortunately also a joke, mini small but at least the taste was ok. I'm happy to pay almost €20 for some mushrooms with dumplings and salad! But please with taste! It's nice to sit in the market square and the service was good too. Otherwise it would have only been two stars!

I can only advise everyone not to try this place. Of two different meals we ordered, one was just about edible (liver), but visually it was a total failure and the other (beef stroganoff) was inedible. Impossible to get down. We also observed people chewing unenthusiastically at other tables - one wonders who is in the kitchen. Basically I would have only given it a single star, but I have to at least praise the fact that the waitress took the beef stroganoff off the bill without any hesitation without us asking for it. However, it must be said that the exorbitant prices here bear no relation to the dishes. The card feigns quality where there is none. Better to eat somewhere else.

Kind staff that's quick to help. Great selection of good, German food. Definately recommend. Also, location is A+

Very great restaurant. Great for allergies. Only recommended!

The most delicious duck I have ever eaten in a restaurant in Germany, fresh, juicy, delicious! From the first bite to the last it was a delight! The Servant Goulash was also very good, the portions were abundant, the quiet atmosphere in a beautiful basement, very good attention from the staff, I definitely recommend it!

Service is extremely inattentive because only one drink

The food prepared with love. The only drawback: the somewhat long waiting time for the food.

The salad was bad. Very bad quality. I feel sorry for the poor employees here. They can't do anything about it and work very quickly. But you would like to be served in peace. This probably goes to the boss regarding purchasing and personnel.

Pfifferlinge mit Knödel und Salat , bitte nicht essen ! Knödel sahen aus wie Weißbrot und schmeckte auch so ! Preis nicht gerechtfertigt, Salat ungenießbar

The name 'Ratskeller' also stands in many other cities for a home-style restaurant with traditional cuisine in a prime location. Same here! A compliment is due for the tasteful furnishings. The menu shows typical German dishes, although the game goulash was definitely excellent. In any case, the service was top.

There was so much going on that I had to take a seat inside. Was greeted friendly and warmly. Service was excellent. I was asked again and again if everything was okay. I would definitely eat there again.

The impression of the menu hides surprises. Advertised as delicious, ultimately not worth the money. Schnitzel meat tough. Salad plate apart from a few tomatoes and a little pepper only green leaves. It is not possible to reorder the supplement. There is better somewhere else.

Delicious food, great service and decent cocktails Been here twice. Leipzig residents are welcome We'll be back next year

I've been there twice now on business and everyone has been thrilled every time.

We spontaneously went there for dinner today and were able to choose a place. The waiter Atilla looked after us well from the start. That's how service should be, great! The food was plentiful and, upon request, there was also extra sauce for us. We are thrilled, thank you very much :) Ps: Unfortunately, because I was so hungry, there are no photos.

Very good food. Service was very good. What we liked best was the waiter without a name tag. He has a very friendly and relaxed manner. I would highly recommend him. Prices are fair according to the very good food. Greetings René and Catalina

The food is very tasty and the service is excellent. The atmosphere is very appealing

So from what others have written here, I can't agree with that at all. There were three of us there, we were greeted politely and had free choice of seats. It took less than 5 minutes for the waiter to come and take the drink order and also the food order. So we couldn't complain at all. Drinks and food arrived in no time. And it was very tasty. I/We would go there again.😁😁😁😁

The kitchen of the Ratskeller delivers high quality dishes, year on year. Service is friendly and fast. Nice terrace and comfortable, traditional interior in the basement ('keller') under the town hall. If you want some cool shade during hot summer days, or if you are with younger children, a place inside the basement can be a good alternative.

Nice restaurant in the middle of the old town with a great view of the old buildings - but also a tourist hotspot - so always full

I would recommend that the chef at the Ratskeller go on a "travel" and learn - it doesn't work that way. I ordered the pork knuckle and was looking forward to the black beer jus described. At first there was no sign of it and then came the potato dumpling (hence the aforementioned trip) which was like a rubber ball in consistency and had no potato taste. For dessert (which I regret today) I chose the Kaiserschmarren - what a mistake - because it tasted like a ready-made package (and it is better) from the supermarket. When I asked for the bill, a "friendly" Asian man came to our table and I rounded the amount up to a smooth €80.00. We then discovered on the receipt that a flat rate of €5.00 had been charged for consultation. Complaint impossible because this employee could not be found again. The only recommendation I can give is to definitely not go there. At least we'll never again.

Wonderful food and great service. You felt very comfortable and welcome. Waiters always up for a laugh. Kind regards from Winsen luhe (near Hamburg)😉

We were looking for a place to have dinner in Wernigerode. The Ratskeller with a terrace was ideal. We ate our way through the menu. It was simply delicious. Chanterelle menu varied, whether creamed or fried. The next visit is already planned

I was looking for a decent restaurant with two relatives and found the Ratskeller. I ordered a rump steak with a chocolate souffle for dessert. The rump steak came with a few accompaniments, but the steak itself was VERY unsalted, as if they had forgotten that salt existed. I salted the steak properly myself. The chocolate souffle was very tasty but not chocolate enough for my taste. Good place is recommended👍🏻

Hello everyone, We wanted to have lunch, but that didn't happen. We sat outside for half an hour and the waitress didn't even notice us. The “store” was only half full. That's not bad service, it's no service at all. Apparently you don't need it. Therefore: stay away. There are much better restaurants opposite and nearby.

Great service, very child friendly, that's how I like it! The food was also delicious and we would love to do it again!

Centrally located restaurant, and very good service. The food is very good but as is customary in Germany it arrives at the table almost cold. The Schnitzel was a little hotter.

My wife and I celebrated our wedding there. A wonderful staff. So friendly and the food is simply excellent! I can only recommend it!!! Top.

Can’t say anything bad about this restaurant. Food was amazing, beer was really good and service was superb. Great spot as well!

Was enthusiastic! To put it briefly, I can only recommend it!!

Great place to dine. We had a delicious lunch here. Food, beer and service were superb.

Good food, friendly service. Good schnitzel. Chanterelles not in season. Great atmosphere on the square.

Home cooking. Large selection of food. Prices in the higher segment. Nice and friendly service.

Establishment is next to Rathaus. So you can enjoy the views of the town square or observe the little wooden sculptures adorning the sides of the Rathaus. Staff here do not speak English, only German. So apparently the Google translated descriptions of the dishes are wrong. 🤣 Our server was trying his best to let us know that. We don't speak German. Whatever Geschmorte Hirschkalbskeule was, it was delicious. And you can't go wrong with schnitzel in Germany. We decided on the local version Harzer Hexenschnitzel. Both were very tasty. The Rats Kellerbier goes great with the food.

While walking through the city center, the sign “Matjes-Filet” lured us into their beautiful restaurant. We were very impressed by the ambience and the delicious herring fillet. We would be happy to come back soon.

Von einem Ratskeller erwarte ich etwas anderes. Der Keller ist durchaus schick, das war es dann aber auch schon. Wir entschieden draußen zu essen. Wir wurden platziert. Auf dem Tisch labten sich die Ameisen an den Getränkerändern der Gäste vor uns. Unter dem Tisch stand ein Hundenapf mit Wasser. Dieser wurde erst entfernt als ich ihn in den Gang schob. Der Kellner mit dem Daumen im Napf stellt ihn direkt neben das Kindermalzeug und nahm sofort an anderen Tischen weitere Bestellungen auf - ohne sich die Hände zu waschen. ...Unsere Getränke waren schon da, einige Zeit später kam dann die Frage, "Wollen Sie etwa auch was Essen". Auch das ließen wir über uns ergehen. Das Essen - mit Hundedaumen serviert, war aber ganz ok. Hier würde ich sagen, lassen Sie die Finger von diesem Restaurant. Gegenüber der Italiener ist um Welten besser.

Der Service ist bemüht, was auch merklich ankommt. Das Essen ist ok, es fehlt meiner Ansicht nach bei der Küche die Liebe zum Beruf. Wenn die Qualität der Speisen so hoch wäre wie die Preise - dann wäre alles gut!

Dine in the Ratskeller vault with very tasty dishes. Highly recommended

Everything was consistent 👍 The staff was very friendly and attentive

Because it was offered at the front, we ordered 2 cream puffs with cream and strawberries. Unfortunately, the waffles are absolutely not fresh, but obviously from a factory and are therefore dry and hard. It's a shame, because otherwise it's a nice shop and a great location.

We had a lovely meal on Saturday. Didn’t have a booking but we were early. The restaurant got full at around 7, mainly with locals with their families and friends. The atmosphere was lovely, and not too warm. Had a great meal and went back Sunday evening with friends. Sunday was quieter. The food on both nights was excellent German cuisine.

Home cooking ... ... we wanted to enjoy this evening – and it worked out well. Even though the Ratskeller is centrally located in the pedestrian zone of Wernigerode on a very nice corner, it is not designed to be a tourist trap. The waitresses were very friendly and quick. So we got our drinks quickly after ordering and the food didn't take long to arrive either. The food was good and tasty. The prices were not overpriced, but within normal limits.

... wollten wir an diesem Abend genießen – und es hat gut geklappt. Auch, wenn der Ratskeller zentral in der Fußgängerzone von Wernigerode an einer sehr schönen Ecke liegt, ist er nicht als Touristennepp ausgelegt. Die Bedienungen waren sehr freundlich und zügig unterwegs. So bekamen wir schnell nach der Bestellung unsere Getränke und auch das Essen ließ nicht lange auf sich warten. Das Essen war gut und schmackhaft. Die Preise waren auch nicht überteuert, sondern in normalen Rahmen.

Great restaurant - great staff, delicious food, everything super fast. We were even there for 2 evenings ;)

Tastiest steak I've ever eaten! Even Farmers Steak House Basedow can't beat it! Ambiance, friendliness, service, price performance, everything was great! Best quality products and perfect doneness. Always happy, it's a shame that we live 500km away....

Delicious food with almost normal prices. Drinks quite expensive. The service could be improved. But you can go here

Super good, great food, nice service and great atmosphere.

During our vacation in Wernigerode we also stopped at the Ratskeller. Since we felt totally comfortable the first time, I wanted to go out to eat there for my 50th birthday. But that wasn't just because of the food, which was absolutely amazing and perfect, but also because of our waiter Cedric. An incredibly nice guy. Greetings to him from here and thanks again for the fun we had. Greetings also to the kitchen, the food was brilliant and to the point both times. Greetings to the owners, always treat your staff well, because they are worth their weight in gold. Thank you very much for the all-round feel-good package.

I was there yesterday. The waitress with blonde hair served very poorly, the customers were waiting and she kept holding the cell phone and calling someone without serving. Will the restaurant continue to grow with such employees?

Super delicious food and great service. Lovely again.

Ordering something is very laborious, unfortunately we didn't manage it :-(

Smooth and friendly service. Great restaurant for a nice meal.

We ate very well in the Ratskeller, a great atmosphere with very good service!!! We will definitely come back.

Very friendly service and the food was delicious

Good restaurant right in the basement of the town hall, as the name suggests. We got a place for 2 straight away without making a reservation. The service was very good and our food was simply top. The prices are neither too high nor too low for Wernigerode. Can definitely recommend.

Attracted by the asparagus offerings, we went to the Ratskeller in the Wernigerode town hall for the first time. We got a seat on a Monday evening even without a reservation. And we liked it a lot, we can recommend this restaurant. The staff was very friendly! The drinks and the appetizers (the mushroom pan and the spiced meat) were ready very quickly and very tasty. And the main courses, which were only properly served after the starter dishes had been cleared away, were also ready very quickly. The asparagus was on point and the schnitzel and the potato rostis were also super tasty. We had a lovely evening! Prices are also completely reasonable.

Not a second time. You wait forever until the service shows up. Although the restaurant was only sparsely occupied, the tables were wiped down calmly. Price/performance is absolutely not right. The food is really bad! We have never really eaten so badly. My cheese spaetzle was not edible and was returned. Everything else wasn't really any better. Shame about the money! We didn't say goodbye either, it was probably because of the tip ;)

Very tasty food, I had the duck and my wife had the rump steak. Everything is great quality and very tasty. The service is quick and very friendly. The ambience is rustic and appropriate. We recommend .

Staff very friendly, food delicious 😋 Ambience top, cozy really rustic

In addition to the very tasty and seasonal food, what is particularly noteworthy is the friendly service (very child-friendly) and the authentic ambience.

The location on the market square is very nice. Super nice staff. The food was very greasy and oily. We wouldn't come back for dinner.

First warm day out on the patio! Great service! I expected more for the price. I would go back though to try other menu items that looked great!

Cozy atmosphere, very attentive staff, delicious and good quality food at reasonable prices. I can definitely recommend it.

The Ratskeller in this form is not good advice. The service is miserable. A previously registered birthday literally fell through. When ordering the main course, we were told that dessert would not be served that evening. There weren't many guests left, but it still took an eternity from ordering to serving. In addition, out of six meals ordered, one main course was forgotten. This was served 15 minutes later without any apology. The quantity of main courses also leaves a lot to be desired. When paying, the money was simply taken with me without mentioning a tip. In addition, there was no farewell from the waitress. With this kind of staff, the Ratskeller will definitely not welcome us as guests a second time, despite the beautiful ambience.

Food was very tasty and plentiful. However, due to the vault-like ceiling construction, the noise level is very high.