PURiNO Freiburg in Freiburg im Breisgau

Average at best: I had a Pizza Bellini (known in the trade as a Pizza Tonno). The pizza was good, but not very good. I would expect that for €15. As it is, it's a bit of a rip-off. The restaurant is essentially designed to be hip and young, well, if you like that, that's a matter of taste. What's a disgrace is the service: You wait forever, and the waitresses seem completely incompetent and even rude. Example: For dessert, we ordered a tiramisu. After 25 (!) minutes, a waitress came with what she called "pancakes" (they were probably crepes). We said we wanted a tiramisu, to which the overwhelmed waitress left with the words, "Oh my God, I'll ask again." Conclusion: Unfortunately, despite a great opportunity, they make little to no use of it. Very disappointing.

It's actually a really cool place. But the constant waiting is annoying. I've been there on several different days, and each time you have to wait forever to order, for the drinks to arrive, for the food to arrive, and finally for you to pay. This really needs to improve.

Unfortunately, dishes were forgotten, so we couldn't eat together. Despite the long wait and the low turnout... Not recommended. A real shame ☹️

The old engine shed has been beautifully restored. It has a very pleasant atmosphere and is nicely decorated. The food was truly delicious.

Fantastic location. The locomotive hall is beautiful. The food is okay. More show than substance.

On Mother's Day, we wanted to go somewhere special, where we were always very satisfied until Sunday. We made a reservation online for 5:30 p.m., and since the weather was great, we went outside. There we were seated at a table that was still dirty. After 40 minutes of repeated requests, we finally got a condition where we could order drinks and food. We were then told that many items on the menu, such as steaks, carpacio, and much more, were simply no longer available because the menu was being redesigned. Very annoying. They could have just posted this on the website. We waited another 30 minutes for the starter, and then another one was missing. The main course was a complete disaster... we adults got our food before the children. The children's pasta dish didn't arrive for 10 minutes, and the other child's pizza was simply forgotten. The second time I said something, it finally arrived after 20 minutes. The rest of us had finished eating by then. Unfortunately, the ravioli pasta dish was much too dry around the edges, which is a shame considering the price and the quality of the restaurant. Some of the drinks were also forgotten. At the next table, a child waited 30 minutes for a scoop of ice cream. It wasn't busy for a Sunday evening; some guests left even after they couldn't order. The staff said there weren't enough people and they changed the menu, but then they kept everything a bit smaller or didn't open it at all. We didn't leave until 8:50 p.m. because paying also took forever. Normally, you expect a small compensation, like a coffee or a drink, but unfortunately, that wasn't the case here. It's a shame we have to write like this; we were actually always very satisfied and recommended it.

Honestly, the best you could say was that they made an effort. After an hour of waiting in a nearly empty restaurant, with no server appearing at our table in the meantime, we only received our main course after asking for it. The food was okay, the ambiance was okay, but in terms of customer experience, it was a solid "unsatisfactory."

Sunday 11.05. 5:30 p.m. Two people, nice weather. The terrace is only a quarter open and full, we are not allowed to go to the other tables outside. Four tables are occupied inside. There are 5 waiters present. Thirty seconds after we sit down, the waitress asks for our order. We order two pasta dishes. After twenty-five minutes, the waitress brings bread and salad dressing and explains that the kitchen hasn't even started with our food yet. Well, let's eat the bread and wait another fifteen minutes. The waitress appears again and asks us if we would like bread with salad dressing again, because the dishes we ordered will take longer. We then left the store. To be so terribly poorly organized in a system catering system that doesn't cook but only warms up is really impressive. Whoever is in charge of this place has absolutely no business being in the restaurant business. Any restaurant professional would do a much better job. No, the correct answer would be: would do the job at all.

Highly recommended, the old freight station has been converted into a restaurant.

Food & ambience are good 👍 I was there several times. Service seemed overwhelmed every time. Very difficult to reorder drinks. I also think the prices are too high.

Food very good. But an hour wait to get the food is just too long. Went there twice within a few days and each time it took a long time for the food to arrive.

Unfortunately we had to wait more than half an hour to order and another hour for the food. Even though the restaurant was half empty, the service was overwhelming. The food (Pasta Gamberetti) came lukewarm and wasn't really convincing. The bruschetta as a starter was also carelessly topped and the bread was clearly burnt. All in all, there is no relationship between price and performance here. The service was very nice but, as described above, overwhelmed.

Unfortunately extremely disappointing. We couldn't find a free table outside and then sat inside, which wasn't an issue in itself (everything here was empty except for 3-4 tables). Unfortunately, it's like sitting in a glass house inside, there is no air conditioning or even ventilation. It would have been enough to open all the doors to allow for a draft, but instead it would be better to let the guests dehydrate. Three drinks and two meals (soup and pizza) were ordered. Great, we thought. Disillusionment came over time. Waited over 45 minutes for drinks. A drink was also brought incorrectly. Asked twice to two different employees if they could bring the right thing. Was still water, a matter of 20 seconds. Until the end, no one brought us the right drink. After the food, which came after an hour and was halfway okay, we got up straight away to pay directly at the counter so as not to wait any longer. (As already mentioned, it was soup and pizza! Soup will already be ready in the pot and in other places in a full restaurant they bring you a fresh pizza after 10-15 minutes, but probably not here.) The waitress probably wanted to make us pay for the wrong and the right water on the bill... Only after we said something did she reduce the price from €43.00 to €36.00. Where is something like that? Very very disappointing and after a few visits here, it was the last one.

The modern ambience and the very friendly service fit really well. The selection of drinks and food is varied and totally delicious.

Very tasty food and pleasant atmosphere! Top service from the waiter Leo Benedict 👍🏼

Very good food. Good vegan selection. Nice staff (Daniel)

Very nice atmosphere Daniel from the service is very accommodating and very polite. I will definitely go there again

We were there for dinner. Great interior and family friendly 🩷 Daniel looked after us very kindly. We will stop by more often 🩷

Daniel served us very friendly and courteously.

Food was very tasty. Daniel from the service was very, very nice and accommodating The atmosphere offers a lot of space inside and outside.

Nice atmosphere a'la old railway building, good service from our waiter Daniel and good food. Will come back

Very friendly service from Daniel and great service from his colleagues as well. Good advice about the many and patient even with our kids taking much time when ordering :) We also spotted trees on the hills in the surroundings from the terrace!

Top service (Daniel)! Food tastes great, but parmesan costs extra.

Food is super delicious! Daniel is very nice too! Atmosphere also very good!

Food is super delicious 🤤 Great service! Daniel from the service team was very nice and friendly👍

The food was excellent! Would highly recommend Purino; the menu has a lot of options and is very accommodating for vegetarians. Daniel, our waiter was most helpfull and attentive with his service.

With great service from Leo, we ate very well in a great, cool atmosphere. Always my pleasure! 👍💪

We were only there to drink cocktails as we were too late for dinner. Cocktails, ambience and service great. Will definitely be coming to eat sometime soon!

Very tasty food, super nice atmosphere. Service is very committed, unfortunately the waiting times are sometimes very long. Still a great restaurant and brilliant concept.

A great restaurant in a special atmosphere. The industrial design goes perfectly with a modern Italian kitchen. Food was excellent. Children up to 6 years pay nothing.

Great restaurant, highly recommended!

The location is very nice. But the food could be a lot better.

Very nice service and super delicious food

Very good food and Tells is the best waitress. Thank you for the experience!

Super delicious and great atmosphere.

Tella!!!! The food and the service was amazing!!!

Top, great restaurant, delicious food!!

Purino in Freiburg is a restaurant that I have been to several times and it has been worth it every time. It offers a great mix of Italian cuisine and cozy ambience - a perfect place to meet up with friends or family and spend a relaxing evening. The menu offers a wide selection of pizzas, pastas and other Italian classics that are freshly prepared and really tasty. I particularly liked the pizzas - the dough is thin, crispy and the toppings are plentiful and have an excellent taste. The pasta dishes also taste very authentic and are always freshly prepared. The ambience in the restaurant is pleasant and modern, but at the same time cozy, which creates a relaxed atmosphere. You feel really comfortable there, especially in the evenings, and the restaurant has a friendly, inviting atmosphere. The staff is always friendly and strives to provide good service. There is always a good selection of drinks, and the wine list also offers some very good Italian wines that complement the food perfectly. A small drawback that I unfortunately noticed during my visits concerns the quality of service. Every now and then the restaurant employs staff who are not yet well-rehearsed - they are usually temporary staff. In some cases this leads to small delays or misunderstandings when ordering or clearing away. However, these small inconsistencies are really only worth mentioning in passing and do not significantly affect the overall experience. The staff still makes an effort to be friendly and helpful, and small mishaps like this can certainly be dealt with. Despite this small flaw, Purino remains a highly recommended restaurant. The quality of the food is really top and the atmosphere is right. The portions are generous and you get really good food for your money. I will definitely come back because it's just fun to eat there. If you are looking for a pleasant Italian restaurant in Freiburg, you will definitely find it here. In summary: Purino offers a great combination of good food, pleasant atmosphere and friendly service. Even if there are minor service errors every now and then, which probably have to do with less experienced staff, I would still recommend the restaurant at any time. It's worth stopping by - both for a cozy evening and for a great lunch! A notice: This review reflects solely my personal opinion and is based on my own experiences. It should only be assessed in relation to my individual case and should not be generalized. Each visit can bring different experiences and I cannot rule out that other customers/guests have a different opinion or have had different experiences.

The food tastes very good, I also liked the service, the lovely Tella was really nice and I really liked the facilities

Hi! I just wanted to say the food was absolutely amazing. The pasta with seaweed was something special — really tasty and full of flavour. I loved the mix of textures, and the seaweed gave it a fresh, ocean-like twist that worked so well. Also, a big thank you to Tella! You were super friendly and made us feel right at home. Your recommendations were spot on, and your smile made the whole experience even better. We’ll definitely be back!

This restaurant is a real gem! From the first moment we entered, we were captivated by the atmosphere of the place - the rustic, yet elegant furnishings, warm lights and natural materials were in perfect harmony with each other. The ambient is simply stunning: intimate, calm and friendly, a place where one would like to linger for hours. The service was attentive and kind, but what really impressed us was the food. Every course was a masterpiece: tasty, made with fresh ingredients, perfectly seasoned and beautifully presented. We simply couldn't fault anything. The food was not only delicious, but also truly memorable - taste experiences that make you want to come back for more. If someone wants a really special, yet homey restaurant experience, I can only recommend this place. We will definitely be back! Thank you very much Tella.

The best I've ever eaten. Thanks Tella.

Great service (Tella🥰) great shop great pizza 😍

Very nice shop, service good, sometimes it takes a while for the food to arrive

Very nice atmosphere Delicious food Very nice service Tella 🌟 was a ray of sunshine and everything was great❣️

Everything worked very well and tasted good Tella is very nice

super tasty Tella is a very nice employee

Very good service by Tella. A hearty and nice meal.

Everything was wonderful with the nice waitress Tella.

The one greeting me was super polite, so helpful and all over super charming. Loved the experience!!!

The food was very tasty and very good service (Leo).

The food was very good, we hardly waited for our food and the waitress (Leo) was always friendly and helpful.

Very satisfied. Leo as a waitress is great🤘🏻

Very nice atmosphere, Leo served us very well. 😃

Food and service top. Leo did his job perfectly.

Very, very nice location that is also beautifully decorated. Here some restaurants could take a leaf out of their control when it comes to the privacy that guests enjoy. Unfortunately, that was about it for the positive aspects: the service was extremely slow, inattentive and forgetful. The pizzas were first wrongly topped, then burnt and finally only undercooked. The prices do not correspond to the performance.

Felix & Bianca served excellent truffle pasta in a hip Güterhall atmosphere. Best employee beyond that Leo 👑

I'm here often and I'm convinced of it every time. I can highly recommend the Pizza Felicita. The service is also very, very friendly. We were served top-notch as always by waiter Kudi. I can only recommend it

Great shop was served by Kudi best man 👍

Nice ambience, top food, great evening Kudi best man/waiter 👍🏻

Very nice atmosphere and great food. I've been going there regularly for about a year and have never been disappointed. Best waiter Kudi👍

Very tasty food! Pizzas are top Was served by Kude

Very nice atmosphere and really serious work, especially our service

We come regularly for the delicious food, atmosphere and lovely service and have never been disappointed! There is always something delicious on the special menu, which is what I personally always look forward to the most!

I've been here several times with my colleagues and everything has always been perfect. The service from Kude was always top, the food was great, the atmosphere was excellent. always my pleasure

We came in and the atmosphere was great. We were warmly welcomed and shown to our place. Kudi was our waiter and he provided great service. My insider tip is the tiramisu as the perfect ending. Everything was as you would imagine.

Without words 11/10. Daniel best waiter

As always, delicious and friendly. Our service Daniel is very courteous and committed!

Nice, cool, different, visually umami🙌👌👌

Service from Daniel was absolutely great. Thank you

Very good food and the waiters are also super nice and attentive, especially the waiter Daniel, who served us. Happy to come back ;)

Thank you very much for the good service, dear Daniel

Julia was a great server ☺️ I'd love to come back :)

Very appealing 👍 Great ambience Great service from Daniel

We had very attentive and friendly service from Daniel. The bouquet of flowers we brought with us was immediately provided with a vase, the food came quickly and at the same time and tasted very delicious.

Nice place, good food and excelleret service by Julia

Delicious food, nice place and good atmosphere. 10/10 staff, especially our server Julia

Super cool place with delicious food and very nice people. We were well taken care of by Julia

Super nice evening in a stylish, relaxed atmosphere. The roast beef is awesome! Very attentive service from Daniel - empathetic and authentic. You feel welcome there!

Today we went to the Purino in Freiburg again. Simply a breathtaking ambience in an old locomotive hall. There's a group of Italians at the next table, it makes you feel like you're on vacation... just good. Our waiter Daniel made the evening a lovely end to the day with his attentive yet relaxed manner. Tip: the beef menu is small, but it's always a pleasure.

We have been guests many times since it opened, enthusiastic about the food and service. Since I am a wheelchair user, I have to use the disabled toilet. This does not correspond to any common norm. I have no idea how this toilet was approved by the trade office. For 2.25 years I have been trying to get something done by email to the management of Purinos Freiburg. Often I don't even get an answer.

Very great atmosphere, the pasta dishes are very tasty.

I met a friend there and we went for a drink. We really liked it, the atmosphere was pleasant and the service was friendly. The outdoor area is particularly beautiful, ideal for the summer. I will definitely come back!

Super delicious! Great atmosphere

Kudi was just great. And the food was great.

Delicious food, but it took a while until it was brought to the table. Our waiter Kudi was very friendly and accommodating!

Super tasty pizza and Bianca is a very nice, friendly service. Come again.

Nice, quiet location. Parking available free of charge. Good price-performance ratio. The employee Bianca is super nice

Mega location. Beautifully prepared, super tasty food and the staff is really on point. Found nothing to complain about... 👍🏻

It was a wonderful evening, great service from Kudi. Thank you for that :)

Waiter Kudi very friendly and accommodating!

Super delicious food, beautiful ambience and great service. The restaurant was actually full, but we still managed to get a seat even though we didn't make a reservation. We were warmly welcomed and Kudi is the best! ☺️

Kudi our waiter was great 👍 Ambience very cool 👍

Incredibly delicious and great service from Kudi. We'll be back

As always, very tasty. Great and friendly service from Kudi. Always my pleasure.

Super delicious bruschetta bread with various toppings. The homemade lemonade is highly recommended. The bowl was also delicious to eat! Our waitress Kudi was super nice, even though it was very busy. Be careful, even if you have a reservation, come a little early because the parking spaces are often full.

We had to wait a long time for our food, but our waiter Kudi personally made sure that our food found its way to us! The food itself was very good 👍🏻

Very cool location, worth a visit

Super fast and friendly service. Nice atmosphere...to linger....Thank you very much, waiter Daniel

Delicious food and great ambience Service Daniel