Platz im Herzen in Frankfurt am Main

An absolute highlight! The restaurant not only offers an excellent selection of dishes, but also an atmosphere that invites you to linger. The staff is incredibly friendly and attentive, and the quality of the food was simply top-notch – every dish was a delight. An all-around perfect experience that we will definitely repeat. Highly recommended!

In contrast to 3-4 years ago, the quality and service has deteriorated dramatically. Do you have a common opinion among your friends? So for tourists this may not be a problem because they don't know any different. For me there are currently better addresses

I was a guest at Platz im Herzen on April 4, 25 with my children. First of all, I was greeted warmly at the entrance and shown to a suitable table for us while we had a nice chat. The other service staff were also very nice and attentive, which feels like a rarity these days. The restaurant immediately makes a very tidy, tidy and, above all, clean impression. If the toilet, which has a very special stylish look, sparkles from every corner, the guest room has to be particularly clean. The chairs we sat on were comfortable and the table had enough space for our food. Following a recommendation, my children chose the chicken fillet nuggets with fries breaded in buttermilk, which are HALAL and were also delicious for me personally. I had a double smash cheeseburger (also HALAL), with sweet potato fries. The burger was served to me exactly at the time I requested and it was very good. Most of the meat dishes on the menu are HALAL! There is nothing to complain about about my visit and my children were also completely satisfied. I will definitely come back. You can tell that there is a lot of personal and love in the place in the heart. Keep it up. P.S.: The only thing that annoys me personally is the bottle size of 0.2 l. It would be nice if restaurants offered bottles starting at 0.33 liters in size.

The ambience is very nice, but the tables are very close together so that you can listen to the conversations of the person sitting next to you. The drinks are ok, unfortunately I think it's a shame if a cocktail in the menu costs €15, for example. You then have to pay an additional bottle of tonic water (€4.50) because that's included in the cocktail, but there's nothing about it on the menu. Then you should leave out the amount completely and pay for the individual ingredients. I've never experienced anything like this before! Service is ok. Unfortunately drinks are forgotten…

Great concept. All dishes come on large plates to share. If you want that. Service great and drinks good too.

So I can only say one thing: service was great, food was great, overall it was great 👍🏻

Our visit to the “Platz im Herzen” restaurant in Frankfurt was a completely successful experience. As soon as we entered, we were amazed by the beautiful, slightly crazy ambience, which creates a welcoming and cozy atmosphere. The service was consistently impeccable: the staff were attentive, friendly and professional, making us feel truly “welcome”. Our culinary expectations were exceeded. The menu offers a diverse selection of high-quality dishes, including succulent beef fillets, creative burgers and delicious pastas. We were particularly impressed by the precision of the cooking points for the meat - every piece was cooked to perfection and of excellent quality. In summary, we can unreservedly recommend the “Platz im Herzen”. If you are looking for excellent food in a special ambience with first-class service in Frankfurt, you should definitely pay a visit to this restaurant. We'll definitely be back ;-)

A special experience. The carpaccio as a starter was the first highlight and it continued in the same way. The T-bone steak and the fillet burger were absolutely unbeatable. Everything accompanied by live music from 8 p.m We will definitely come back.

Truly a very classy restaurant. I went there with my boyfriend for dinner last week, and everything went smoothly. The interior is a real eye-catcher. The waiters' service was excellent. We didn't have to wait too long for our food. We ordered the Argentinian beef fillet with various sides in the middle. The meat was very tender, and the side dishes were delicious. While the prices are a bit higher than at other restaurants, it's definitely worth it.

Very tasty and the price-performance ratio is right.

Reserved for breaking the fast. You stand at the reception for a few minutes even though the waiter is standing around. Choose your seat! You aren't even escorted to your reserved table. No dates, no soup for breaking the fast. There was no rice to order. Not every steak is halal. You had a choice of two or three types of steak. If you're advertising helal steak during Ramadan, I want to have a free choice. On top of that, the meat was too dry at the end. The food arrived much later than breaking the fast. Was it worth it? NO!!!

Rather a bit upscale, but very tasty 😋 The staff is very friendly.

Addition: There was no idea of ​​the bad conditions in the restaurant that the health department found on December 12, 2023. Influenzer Laden does it well. You obviously have to pay for the dry ice frills and the show of serving the food together on a plate, as well as the IPAD as a pure menu on which you can't order, which I don't need at all because eating a steak is nothing special for me. Side dishes are too small. (Weigh 75kg.. I'm a normal eater) Price would be OK. if the portions weren't so small. Otherwise I thought the food was good. Sauces are extremely small. Actually everything is too small for a normal person. The potatoes from me (extra side dish) and my partner's (with the lobster) were put together, so little that it was probably only 1 portion even though we were supposed to get 2. If we asked, everything would be correct. It's not about getting full, otherwise you would have to order everything 2-3 times. Side dishes such as potatoes should be enough to fill you up. You may want to order dessert. All in all, I'd rather go to the Blockhouse without a show, be full and ultimately get more for less money.

Dear guests, I was there two months ago with some friends. The price is more than average and what you get. In addition, strangely enough, after we paid everything and asked for an invoice, we didn't get one that evening. We were assured that we would send this by email. After several calls and emails, there was no answer and no invoice. Incredibly dubious and with this dubious incident you should ask yourself whether you want to go there. Not that you will be cheated. I wouldn't recommend Place in the Heart to you. The likes on this review also show that I am not the only customer this happened to.

We chose this really nice, small restaurant based on a recommendation to celebrate a birthday. But not only was the place filled with football regulars at the agreed time, no, we weren't even allowed to play music during that time. The “champagne on the house” was actually a nice gesture. This inconvenience promptly ended up on the bill, as well as almost double what we had consumed. The agreed meal (saté skewers and calamari) was exchanged for cheap refrigerator meatballs without consultation - really disappointing and unfortunately overpriced. I was here as a guest before the celebration and felt so comfortable. Football Olé instead of Happy Birthday =( It's better not to celebrate here!

I would eat there again and again♥️

Service unfriendly, chicken steak was not done, Salmon fillet was drowned in oil, The menu to break the fast for six people was not/partially served.

Overall, I was very satisfied and can only be recommended, I just find the prices for children's meals to be overpriced at €15 for pasta with tomato sauce

I'm a bit disappointed as I definitely expected more for the price. Carpaccio 8 out of 10 Argentinian steak - not cooked through as ordered, meat quality was not convincing at all 5 out of 10 Fries with truffle and parmesan - Very tasty but 8 euros - 7 out of 10 Homemade Icetea Pomegranate-Didn't go well with the food at all and was very sweet So for 50 euros per person it's clear, I'll never do it again :)

Me and my husband celebrated our 5th anniversary here. It was by far one of the most beautiful evenings we spent together. The atmosphere is very pleasant and cozy and the food tastes delicious. You will always receive very friendly service and you will not miss anything. Price performance is also great! Definitely highly recommended! 💎

Food was super good. Unfortunately, the music was way too loud

The food was very tasty...The only thing I found was the music was too loud because it was so difficult to have a conversation, otherwise I found everything very nice

The evening started with us being seated at the table and it took a while before the waiter even asked us in a bad mood what we wanted. The other waiters were all running back and forth in a grumpy and bad mood and as if you didn't feel very comfortable here. The drinks came quite quickly, but one cocktail tasted too sweet. The music was very loud, which made it difficult to have a conversation After 1 hour and 20 minutes the food came and it tasted just okay. Unfortunately I have to say for the price of €85 I expected a lot more. It also felt like it was thrown onto the wooden board in the middle without saying anything Water was then poured onto the dry ice and a little smoke was created, so that was what we were looking forward to the most. However, not even 30 seconds later, another waitress came in a bad mood and took the smoking glasses with the dry ice. Really disappointing. For €85 I can eat much better somewhere else Not recommended

Der Abend hat damit angefangen, dass wir an den Tisch gesetzt worden sind und es eine Weile gedauert hat, bis wir überhaupt vom Kellner schlecht gelaunt gefragt worden sind, was wir wollen. Die anderen Kellnern liefen alle griemig und schlecht gelaunt hin und her und als konnte fühlte man sich hier nicht sehr wohl. Die Getränke kamen recht zügig jedoch hat er eine Cocktail zu süß geschmeckt. Die Musik war sehr laut, dadurch auch ein Gespräch sehr schwierig Nach 1 Stunde und 20 Minuten kam das Essen und es schmeckte einfach nur okay leider muss ich dazu sagen für den Preis von 85 € habe ich mir deutlich mehr erwartet. zudem wurde es gefühlt auf das Holzbrett in der Mitte hingeschmissen ohne etwas zu sagen Es wurde dann das Trockeneis mit Wasser begossen, und es entstand ein wenig Rauch, so dass wir uns hierauf auch am meisten gefreut haben. Allerdings noch nicht mal 30 Sekunden, kam eine andere Kellnerin schlecht gelaunt und hat die rauchenden Gläser mit dem Trockeneis mitgenommen. Echt enttäuschend. Für 85 € kann ich woanders auch deutlich besser essen gehen Nicht empfehlenswert

As a trained restaurateur, I give the following rating: Food: 3 starsI ordered a 400g rump steak, medium rare, but instead I received two small rump steaks of 200g each. When I pointed out to the chef that this wasn't my order, he simply replied that he couldn't know because that was how it was received by the waitress. He ignored my complaint and still sliced ​​both steaks and placed them on my plate - as if to tell me, "Just eat it, I already did it." Up to this point, the blame lay not only with the chef, but also with the waitress. When I asked the waitress that I had ordered a large 400g rump steak and not two small ones, she reacted irritated and said: "Hahh, what's the difference?!" Then she added, her chest puffing out proudly: "200 + 200 = 400!" – as if it were a mathematical masterpiece. I then replied: "Luckily I didn't order 500g, otherwise I would have gotten 2.5 steaks." The best part: My two rump steaks were cooked differently - one medium rare, the other well done. I didn't even ask because I could already guess the answer: "Hahh, 1x through and 1x rare = medium!" 😭 Service: 1 starThe service was unprofessional and showed little understanding of customer requests. Ambience: 5 starsThe decor is stylish, the music is pleasant, and the entire show around it is spectacular - a true paradise for influencers. Overall, a mixed impression remains: nice ambience, but mediocre food and poor service. Anyone who values ​​good staging will feel at home here. However, if you have high expectations of food and service, you might be disappointed.

Food was more than just good, it was really delicious. The service and the ambience were great

Ich habe kürzlich das „Platz im Herzen“ in Frankfurt besucht und war leider sehr enttäuscht. Das Essen war geschmacklich fad und wenig ansprechend – definitiv nicht das, was man bei den aufgerufenen Preisen erwarten würde. Der Service war zudem unangenehm aufdringlich, was den Aufenthalt noch weniger angenehm machte. Statt einer freundlichen, unaufdringlichen Betreuung fühlte ich mich eher unter Druck gesetzt. Was mich jedoch am meisten beunruhigt hat, ist der Hintergrund, den ich nach meinem Besuch herausgefunden habe: Laut VerbraucherFenster Hessen gab es im letzten Jahr erhebliche Hygienemängel in der Küche, was mein ungutes Gefühl leider bestätigt. Angesichts dieser Informationen frage ich mich, ob sich hier überhaupt etwas verbessert hat. Insgesamt kann ich dieses Restaurant weder wegen des Essens, noch aufgrund des aufdringlichen Services und der fragwürdigen Hygienestandards empfehlen.

Was great.. friendly, delicious, would be back again

Hier stimmt wirklich gar nichts! Wie haben jeden Gang zurückgehen lassen. Sogar die Getränke wurden reklamiert! Leider war es nach der Reklamation nicht besser. Das ist ist kalt und von minderer Qualität. Zudem finde ich es extrem frech, dass das Unternehmen scheinbar gezielt gegen echte schlechte Bewertungen auf Google vorgeht und damit scheinbar auch Erfolg hat. Das Restaurant ist Scam auf der ganzen Linie. Es wurde sogar kurzzeitig wegen extremer Hygienemängel vom Gesundheitsamt geschlossen, siehe FAZ Bericht.

Ich habe dieses Restaurant schon auf einer anderen Plattform bewertet. Leider lassen sie alle schlechten Bewertungen dort löschen, was meiner Meinung nach noch mehr bestätigt, wie inkompetent und unprofessionell dieses Restaurant ist. Aus diesem Grund werde ich hier die gleiche Bewertung noch einmal abgeben: Dies ist wieder mal ein Beispiel für viel Hype und wenig Qualität. Ein typischer „einmal reicht“ Besuch. Ambiente auf dem ersten Blick ganz schön. Musik einfach viel zu laut. Konnte ein Pärchen beobachten was sich zweimal umgesetzt hat. Kellner der das Essen serviert hat war maximal aufgesetzt und unangenehm. War einfach nicht meins. Wartezeit war ca. 1 Stunde. Essen war okay, habe aber auch schon besseres erlebt zum selben Preis. Die Person bei der wir zahlten wirkte genervt und irgendwie unterschwellig angepisst, vielleicht hatte er nur einen schlechten Tag…

Nice to try, the steam could be hotter

Unfortunately the evening was a bit mixed. The food is really good, when we asked if we could have some truffle mayo and herb butter we had to wait quite a long time and were forgotten. The second time we asked, they only brought us the herb butter, and unfortunately the drink we ordered took a long time. The evening continued like this, the service seemed stressed and inattentive. We also had a large family next to us and they really disrupted the atmosphere because they were very loud and the children constantly threw cutlery on the floor.

An outstanding experience. The service was simply perfect and the food tasted heavenly. Thank you for this wonderful evening.

Kann die negativen Bewertungen nicht verstehen. Sehr freundliches Personal. Essen war lecker! Alles prima . Nette Einrichtung , modern .. alles sauber .. von daher gern wieder

Sitting in the back corner. As soon as our food arrived, an Arab family of 10 people was seated at a table for 6 people. Everything became chaotic and way too loud. Our experience was completely ruined by this. The service was also very slow. In any case, the food was top notch

For Christmas, my wife and I received a voucher for €100 and were looking forward to the homepage. To be honest, the pictures were so good that we couldn't wait to get there. Now I was spoiled for choice whether it would be burgers or steaks. We decided on the burgers because we now only order steaks from real steak houses. We had reserved a table and arrived at 2 p.m. when this restaurant was just opening. We were greeted unfriendly by an employee and chose a table. When we arrived there were only three tables occupied in the restaurant apart from us. After 15 minutes, the waitress, who was also the receptionist, came to our neighboring table to take the guests' drinks orders. My wife and I looked at the waitress in a friendly way to signal that we wanted to order. She looked at us unfriendly and simply walked away without asking us what we would like to order. That would have been the moment we would have left unless we had a voucher. After 22 minutes of unnecessary waiting, I went to the unfriendly waitress who looked at me with an arrogant look and told her in a friendly way that we would like to order. After 35 minutes of waiting, our drinks finally arrived and we ordered our food, which ended up on our table after a total of 50 minutes of waiting, which is unreasonable for 2 burgers in a barely occupied restaurant. The burgers were bland, the taste wasn't great and the fact that a burger should also have salad on it doesn't seem to matter to anyone in the restaurant. After the meal the unfriendly waitress came and we had to wave her over and we ordered a cocktail. Even though we had finished eating, the waitress didn't ask whether we were satisfied or whether it tasted good. The waitress didn't even think about clearing our full table. When the first cocktail arrived, we immediately ordered a second cocktail because the drinks were all delicious. Even when this cocktail arrived, our table was not cleared and the cocktail was carelessly placed on the unnecessarily full table with cold fries and used napkins. If you like beautiful pictures, you are welcome to go there. We attach great importance to the taste and the feel-good atmosphere when going out. With a bill of €100 we should actually leave the restaurant with a smile instead of being absolutely sure we'll never go there again.

Absolutely underground! Starters carelessly prepared, no bread with a beef starter, you had to order it separately for €6. For the main course we ordered truffle fries as a side dish, nowhere was it mentioned that these were already served (drowned) with mayo, so we unnecessarily ordered white truffle mayo for extra money without the waiter saying anything beforehand. And the fries were drowned in half a kilo of mayo. Burger was basically raw, had nothing to do with Smashburger, sauces were basically non-existent. Absolutely terrible and for 2 people it cost just under 150€ (2 cokes and a mojito, mind you). Maybe leave out this dry ice crap and concentrate more on gastronomy. We will never come back and will advise everyone against this restaurant! With the prices and the service and the quality, go to MCs if you want a burger and for beef there are a lot of good places in FFM. Ps.: We were only there because of a voucher, the reviews speak for themselves.

Today we were in the “Platz im Herzen”. The “show” with the dry ice is really cool, the staff was also quite friendly. The ambience was quite nice, but the music was quite loud, so having a conversation was a bit tiring after a while. We waited almost an hour for the food. However, the food, which should actually be the main focus in a restaurant, was unfortunately quite a letdown. The starter (we had the bread and burrata) was quite good but nothing special, you can actually get it much cheaper at some Italian places. For the main course I had the cheeseburger, it was really bad, way too much mustard, little meat, crunchy bun, NO lettuce, tomato, cucumber, etc. and in terms of taste (I'm sorry to say) it was very lacking Enjoyed McDonald's :(. I've eaten quite a few burgers that were tastier. The truffle fries were okay, as was the steak, but everything got cold quite quickly, I think due to the special way it was served. Only the coleslaw was really tasty! With drinks we paid almost €150. It was clear that it wasn't cheap and that was fine with us. However, value for money is SIGNIFICANTLY better in other restaurants. Too bad. Overall it gives the impression that it is “more appearance than reality” and we will not be visiting the restaurant again.

Eating below the level of mcDnlds. Not a single leaf of lettuce on the burger, patty tastes as sweet as cake. Service: No card, unfriendly reference to the QR code. Drinks came after a 35m wait and a cocktail only after the meal, which was ordered before the meal. Glasses with dry ice are then placed with the food, which are then poured over with liquid nitrogen so that all the mist is guaranteed to cool the food down to an inedible level within 2 minutes. Service: noticeably untrained, unfriendly, unmotivated. You simply don't want to finance your salary from the start. Hygiene: the health department will be able to let off steam, especially when it comes to the toilets. The toilets are open, no doors separating them from the guest room. No sinks - instead you have to wash your hands in an old bathtub painted pink. The flushes are probably from the Wilhelminian era - you have to use a flushing chain. The toilet situation is so loud that it can be heard throughout the entire guest room. As a result, the music in the guest room is so loud that conversations cannot be held. Conclusion: The rent determines the price - the quality will determine the time until bankruptcy.

The truffle gnocchi are highly recommended! 😍 The grilled vegetables & the beef fillet steak were also very good. The noodles and chicken sticks were good, but nothing special. Service was good, had a nice time there ☺️

3 star hotel in Antalya - that was the feeling in this restaurant. Despite the bad headlines from the consumer advice center so far, we spent New Year's Eve here, but only because all the other restaurants were fully booked. I wasn't expecting much, but it was even worse than expected. I haven't had such a bad evening in a long time! It started with the fact that there was no cloakroom and the tables and chairs were very close together. You sit practically back to back with the table next to you. The food was really bad, but we weren't surprised because we were prepared for it. A few dishes were forgotten and so on. We always waited forever for the drinks. We ordered at 11:40 p.m. so we would have something to toast at 12:00 a.m. sharp. Unfortunately that didn't work. I would also have expected fireworks or at least sparklers or a glass of champagne or something, but there weren't any. Espresso Martini and Pornstar Martini were brought in the wrong glasses, how can a restaurant like this not have enough glasses? :-D For all of this, a service fee of 10% was charged, which was not stated anywhere before. Nothing about it is mentioned when making the reservation or in the menu. That was the worst New Year's Eve for me and I will never come back!

Sitting at the table, the order was taken about 25 minutes later. We simply forgot our drinks and then after 35 minutes the lady at the counter asked if we had actually ordered yet. After half an hour we actually wanted to leave the store because nothing came. The food itself was ok, but the times and the service didn't match the price. Service was actually almost non-existent, even though the store wasn't relatively full. They had asked for napkins, but none were provided. We wanted to pay and waited another 15-20 minutes, but nothing came, so we decided to get up and pay at the front. When we paid, we took the receipt with us and from it we saw that a €18 tip (10%) had been added to it, which we saw afterwards. We cannot understand this at all with a service that was absolutely not present. Our stay lasted 2.5 hours, where we ate and left straight away. Unfortunately I had a lot of expectations, but was completely disappointed.

We came all the way from Berlin and didn't regret it. Always worth a visit. The service and food were extremely good, the food was of a sensational good quality and was simply amazing for me so far, the best meat I have ever eaten. Simply great, thank you.

Great food, good quantity Find the lighting a bit dark

We were there for a Christmas party. Unfortunately the music was too loud to talk. The service after the meal was suboptimal. The starter plate was good. The food and fries were in the middle of the table. You have to like that.

There is a good atmosphere and friendly service here. The menu is well sorted and you can choose the right one for each location. We eat very enjoyable. Served and tastes good. Frankfurt am Main Arnsburgerstrasse.

My favorite restaurant in Frankfurt! Aside from the weekend entertainment, it tastes so good. My recommendation truffle gnoccci, steak & carpaccio.

Vielen Dank für den gelungenen Abend und den tollen Service. Wir hatten letzte Woche unsere Weihnachtsfeier mit 65 Personen im Platz des herzen gefeiert und es war für alle beteiligten ein unvergesslicher Abend. Danke für eurer Gastfreundschaft.

I had great expectations of the restaurant 'Platz im Herzen' in Frankfurt, but unfortunately I was disappointed. The menu sounded promising, but the dishes were mediocre in taste and not very creative. The service was inattentive and seemed stressed, even though the restaurant wasn't particularly busy. In addition, the waiting time for our food left a lot to be desired; when she served it, she was still cheeky. I definitely expected more for the prices. It's a shame, as the ambience is actually charming, but the overall impression was anything but satisfactory

Today we celebrated our end-of-year party with 60 people in the “Platz im Herzen” and I can only say: it was simply fantastic! The food was absolutely amazing - from juicy steak to tender grilled chicken fillet, delicious gnocchi and risotto to fresh salads, salmon, fries, sweet potatoes and vegetables. Everything was perfectly prepared, every bite was a delight! Particularly noteworthy are the fantastic starters, the dessert - the baklava and chocolate soufflé were to die for - and the amazing fruit bowls, which really impressed us. We basically ate our way through the entire menu and loved every meal! And all of this in a really pleasant atmosphere. The cocktails were also simply fantastic – perfectly mixed and exactly to our taste. The staff was incredibly friendly, helpful and pampered us completely. You really made us feel special and that made our celebration even more amazing. It's a shame that negative reviews are circulating - I can't understand them at all. We had a fantastic time and everything ran smoothly, despite the large number of guests. The only thing that surprised us a little was the neighbors who complained about the noise. Anyone who lives in the middle of Berger Straße must know that life is pulsating here - especially on a weekend you should allow people to party! My greatest respect goes to the entire team at “Platz im Herzen”. You fulfilled all of our wishes and even exceeded them. Tonight's artist (violin player) was fantastic! The DJ played very good music throughout the evening! It was the best celebration we've ever had. Thank you so much for your attention to detail and your passion – we will definitely visit you again! Keep it up :)

I can only warmly recommend the Platz im Herzen restaurant in Frankfurt! Our visit was a true culinary experience that exceeded all expectations. As a starter we enjoyed the truffle Brustta salad, which was not only delicious in terms of taste, but also visually impressive. The combination of fresh ingredients and the delicate truffle aroma was simply heavenly. For the main course we chose the T-bone steak and the rump steak - both perfectly prepared and cooked to perfection. The meat was tender and juicy, a real feast for the senses! The sides, especially the truffle gnocchi and sweet potato fries with parmesan, were the perfect complement. The gnocchi were wonderfully fluffy and the truffle aroma was intense, while the sweet potato fries were crispy and spicy - simply delicious! Special praise goes to the service

Had a great time, food, drinks and the vibe was good. Nxt time im in town, will def bring my crew with me

Short-term reservation was possible. Fast and friendly service. Food was good, not great. Personally, I didn't find the price-performance ratio suitable. Smaller portions, increased price. In addition, the table was extremely wet after the dry ice special and unfortunately a blob of sauce was spilled on the top when served. But the vibe was generally nice.

Food was okay, but very salty, especially the burgers. In general, everything was a bit unexcitingly seasoned and expensive. The experience on site was quite good.

Fancy restaurant for a relaxed girls' evening (or date 🤓) Very well seasoned side dishes and crispy burgers. The noodles at the next table looked pretty good too 😊

A very disappointing experience, the waiter starts taking my food even though I was still eating. Then he stood next to me and waited until I finished eating?! As if that wasn't enough, my steak arrived... I think the photo speaks for itself...

I was there and my steak was way too well done even though I said medium. According to the health department, there used to be cockroaches and stuff like that

You just have to order using the QR code, but the internet was very weak and it didn't work with your cell phone. We had to wait a long time to order. The food, although served interestingly, was very salty, even the sweet potatoes. There was no soap or paper in the toilet.

A culinary highlight in the middle of Frankfurt! The “Platz im Herzen” impressed us with a wonderful combination of excellent cuisine and a warm atmosphere. The food was exceptionally good – prepared with great attention to detail and using fresh ingredients. Particularly noteworthy is the successful balance between tradition and creativity in the dishes. The ambience is inviting and cozy, just the right place for a relaxed dinner or a meeting with friends. The service was attentive and friendly, which made us feel completely comfortable. A real insider tip for anyone looking for good food and a charming location in Frankfurt. We'll definitely be back!

Discovered on TikTok, tested on site 😇 The hour drive was worth it 🥳 Very attentive team, food was also very tasty🤤 Location 💣🔥 Keep it up 👌👌👌👌👌

Mediocre overall and not a place I would go to again. When a place feels "instagramable" right as you get in, I'm already a little cautious. There is definitely a show, it has a unique look but the food (in my opinion the most important thing in a restaurant), falls completely flat. Service was okay, but at these prices I can also get Michelin star level of treatment, and this felt more like a staff of Ex-Hans im Glück employees. The waiting time as mentioned by others is absurd, and should not be tolerated as "part of the experience". While the food wasn't terrible, it felt completely average (taste & quality) and is almost treated like an afterthought. Again, if this is what you're looking for, or you're trying to impress a young adult that's never had a food experience beyond fast food, you might get some positive feedback. But for the price, food and service are barely average, the atmosphere is pretentious, and there are plenty of places in this city that do any if not all of these things better, at a similar price point.

Unfriendly, slow staff, average food, ok ambience, entertainment almost annoying after a while.

The Restaurant has a pleasant ambiente, the food was very delicious, the service was On Top!

Super delicious food, nice atmosphere, friendly service... At first glance at the menu it may seem expensive... but honestly, you should treat yourself! Definitely recommended!

If you're looking for good food and good service, this is the wrong place, but if you're looking for a good show and a nice ambience, this is the place for you. We came to this restaurant with great expectations (we came especially from Stuttgart) and were unfortunately completely disappointed. Here are a few of my impressions: 1.Parking situation My partner looked for a parking space for over an hour. Advance information from the restaurant about the situation would have been very helpful. 2.Time limit at the table We were told immediately upon arrival that we could only use the table for two hours. The time lost searching for a parking space was not taken into account. Later, when we went out for a smoke, the operations manager came up to me and urged us to pay immediately and leave because “our time was up.” And the next table was there. That felt like being kicked out. And should have been better coordinated by the leader himself! E.g. by calling customers. 3.The food Unfortunately, the tomahawk steak was the worst I've ever eaten and I've tried many, and I'm from the restaurant industry myself. It was extremely mixed, the cooking level was uneven (sometimes raw, sometimes well-done), and the meat was at most lukewarm. The rest of the food (chips, pasta, grilled vegetables) also came to the table cold. Additionally, the steak was not carved properly and a large portion of the meat remained attached to the bone. The staff didn't ask if everything was OK, neither during the meal nor at the end. Nobody seemed to care. 4.Price-performance: The prices may be justified if you come solely for the show. However, absolutely overpriced for the quality of the food and the service. I'm always willing to pay a lot of money for good service and good food, but here the almost 300 euros at the end of the evening would be far too much. We were hoping for a dining experience, but instead it was a disappointment from start to finish. It's a shame about the long journey and the great expectations. In general, I think this store lacks trained staff.

Unfortunately, the restaurant did not deliver what it promised in terms of value for money. We traveled over 200 km and were unfortunately bitterly disappointed. The steak was of poor quality, the meat was very fatty and the presentation left a lot to be desired. During and after the meal there was no question from the staff about how we liked it - there seemed to be no interest in it. The overall service was inadequate: we had to wait over an hour for our food, and when it finally came, it was cold - both the meat and the fries. Immediately after eating we were asked to clear the table because the next reservation had already arrived. I'm really sorry, but after such a long journey we expected more and were unfortunately disappointed. We will avoid this restaurant in the future.

I haven't eaten such a bad steak in a long time. I ordered medium well… I received a completely dry steak that was more than well done. I don't understand the hype about this place.

After criticizing my visit on Instagram, I was blocked. It's telling that right there (on Tik Tok and Instagram) they don't allow criticism. There you meet potential customers - they believe the pretty Instagram pictures and pay horrendous prices for cold pasta on plastic boards with a wooden look. Anyone who criticizes the 90-minute waiting time “hasn’t understood the concept.” Anyone who doesn't find anything special about fries shaken in a bowl doesn't know "the sound of good taste." And the food control department of the city of Frankfurt apparently doesn't know what is really dangerous to health. It's just ridiculous.

Thank you very much! Was here spontaneously with my daughter this evening. Great, special art ambience. Toilet was the highlight for my daughter;)very friendly service, relaxed and cool and the serving with dry ice and 2 waiters impressed us!!great location!top quality!if you want to eat something different than normal!!! Thanks to the team

Absolute impudence, everything here is only aimed at generation tiktok. A lot of fanfare, more appearance than reality and the food was of poor quality and more than overpriced. In addition, we were charged €50 too much when billing and a friendly tone is a foreign word, especially from the person who billed us at the end. There are better fries and burgers in the swimming pool.

Very good ambience with great dishes and good service. If it's full you have to wait a bit but it's okay.

Terrible, cold food, looks like it's hanging on the board... and everyone is walking around with their cell phone. What is the store supposed to do, what is the concept supposed to do? And if you complain about something, the service hisses back unfriendly…never ever again

30€ for a tiny, below-average cheeseburger, about 20g of below-average rosemary potatoes and 0.2l of water is an insult. The bustling Hannes can chatter and act as much as he likes with his cheese grater

Because of too long waiting times

We were there yesterday.. The ambience is cool, unfortunately the food was very bad, it was just thrown on the table, you had no idea who owned what.. the service was very annoyed... you had to order your drink several times because you kept forgetting it became ...

Teflon from the pan is on the house

Unfortunately disappointing. The price-performance ratio is absolutely not right here. The pasta wasn't cooked properly and was way too expensive for what was offered. The dry ice insert was nice.

Yesterday I came there with a few friends, fully dressed up to celebrate Halloween. For this party they posted stories with robots, dancers, live music, etc. for several days. When asked why there was no party, the man who served us replied that it was his first day at work. And the funniest thing is that the same man served us for Valentine's Day last year. So he had a costume, I didn't recognize it straight away, the costume was the best liar in Frankfurt😂 We paid €330 for food (i.e. €80 p.p.). For that money they don't get high quality food, but it is edible. Side dishes and cocktails were delicious. At least they gave us this short horror story and that was the only thing that had to do with Halloween. So never again!!

I will summarize our experiences in a few bullet points: - In the evening a Halloween party was advertised, which did not take place and was not canceled. -The waitress told us that she wouldn't know about this since it was her first day. We later found out from another service worker that this was the boss. - The steak for €130, which was ordered medium, was completely raw and tasted of nothing. - We were charged €10 for a bottle of water. -The bill was only shown to us on a tablet. We only received a receipt when we asked. Here we realized that we were being overcharged. Unfortunately, the visit was absolutely disappointing. We won't come again.

Steak was ordered medium and it arrived welldone, and it tasted like normal meat and not like STEAK. Then the gnochi were too salty and hard to eat (they were also left lying around). 1.5 hours of waiting time for the food was added to the mix, which made the experience even worse has made. Unfortunately the burgers didn't taste good at all and I had a very bad experience with the store. Not at all like it is presented on social media!

Mega! There's nothing more you can say about it! Really tasty, good service, completely enthusiastic!

Negative comments were made on Instagram because no card payment was offered, which we found strange with such large sums and then you get blocked. And it is very easy to prove that there is no card payment. Really the very last one! If you run a restaurant on social media, you should be able to deal with criticism.

It was really great, unfortunately it was too far for us to have a quick meal (about 350km from us) but it was worth it

In my opinion a bit overrated by TikTok! The various starters weren't that bad but a bit too expensive in my opinion. For the main course I had the black noodles with shrimps, they weren't bad just very boring, unfortunately you couldn't smell the coconut taste! The main courses of my four colleagues were also a bit disappointing in terms of taste.

Vegetables for 5.90 = very lean content Fries for 5.90 = contents very lean Meat for 25.00 = 4 small slices and no taste Salmon 19.00 = too salty Sorry, the price doesn't have to be just for the show in a shisha lounge atmosphere. There's a lot that needs to be improved here, good luck

The restaurant offers an exceptional culinary experience! The ambience is stylish and inviting, the staff friendly and attentive. The food is excellently prepared, with fresh ingredients and creative presentation. If you appreciate good food and great service, this is the place for you. Highly recommended!

Sorry but that has nothing to do with good food for me. More appearance than reality.

Mal was anderes, ...dachten wir 3 Pärchen. Ja... und das war es dann auch. Trotz bestätigter Reservierung warteten wir 45 Minuten auf unseren Tisch, bekamen überteuertes, lauwarmes Essen von einer mehr als aufdringlichen Servicekraft serviert, auf das wir auch noch über eine Stunde warten mussten. Ein schlichter Wein für 10 Euro war eigentlich noch harmlos im gesamten Preis-Leistungs-Verhältnis. Wer es mag, bei einem gemütlichen und leckeren Abendessen zusammenzusitzen, entspannt zu quatschen, einfach einen schönen Abend genießen zu wollen, ist hier garantiert fehl am Platz!

An absolute disaster! I can hardly express how disappointing this visit was! The staff was not only unfriendly, but rude - especially those who took the orders. It is incomprehensible how one can treat guests like this! The food was a joke! Either it was so oversalted that it was almost impossible to eat, or it simply tasted like nothing and was cold too! Who puts something like that on the table? And the price – an absolute disgrace! We paid 70 euros per person for a group of 10! This is just a rip off! Don't be fooled by a few TikTok videos - there are many better restaurants for this price. I can only advise everyone to stay away from this place!

The service was really bad. The food itself was good, but due to the poor service, I unfortunately can't recommend it. We had to wait forever before we could even place our order, even though there was nothing going on in the restaurant. Then the waiter tried to clear away the plates three times, even though we were still in the middle of eating. The last time it was too stupid for us and he took the record with him. There wasn't much left, but the principle was that you don't want to be constantly asked if the plates can be put away when you're still chewing and holding the burger in your hand. When we wanted to leave, another waitress came and sprayed the table and wanted to wipe the table. My companion was still sitting at the table and my bag and cell phone were on the table. Normally you wait until the guests have left the table. So it felt like being kicked out. At home I noticed that food that we hadn't ordered had been added to my bill. It was my first time there and it will stay that way. Overall, not a nice experience even if the food was good.

We arrived 20 minutes before the reservation and that was a good thing. There was already a small queue waiting in front of the door and everyone who was there after the specified time was technically removed from the list, which was then no longer traceable. So we arrived just in time to register. There is a small parking garage right next door, which was surprisingly cheap at around 1EUR an hour. Drinks were available very quickly. As expected, the musical accompaniment, also live, was very nice (by SM). Unfortunately I have to deduct a very big star because the meal itself took 2 hours (!!!) and that's really not possible under normal circumstances. Especially since some guests who sat down at neighboring tables after us were already served before us. The food was (as expected) a bit more expensive. And it's definitely within reason for the extraordinary ambience. Jan's requested service was taken into account and he presented the desired food properly. Thank you, Jan! :) All in all it was a nice evening and I would like to come back again.

Unfortunately it's no longer what it was. Somehow I had the feeling that none of them wanted to have guests. At 400€ for 4 people an absolute taboo.. why should I come again.. very, very sad. And probably the reason why such shops don't thrive in the long term.

Unfortunately, a little more appearance than reality! We were there on Saturday because we kept seeing the videos on the internet, which were really beautiful. Let's start with the entrance, we reserved a table for 8:00 p.m. and our table was so tightly scheduled that we had to wait in front of the door until 8:20 p.m. because the table was occupied and someone just pushed in quickly became. To order. We received the starter before the drinks, the starter was very tasty, you can't say anything about it, but it was just burrata! The main course. Steak was very good, gnocchi was half cooked, I would say a convenience product which is a shame at this price. In addition, they were hardly creamy and had hardly any taste, just like the alleged Parmesan Tagliatelle, which really had no Parmesan content and was also barely cooked through. We also had grilled vegetables, which were served in a pan and placed in the middle of the table. The portion was more than manageable. Basically there weren't four tablespoons of vegetables, which I just think is a shame! The music from the DJ was generally a good sound, for partying, but not for eating. Too many filters and sounds that are annoying. Communication at the table is hardly possible. The only thing that was top was the violin player, who really did a great job. If the kitchen improves, the portions are adjusted to the price and sauces are made according to what is on the menu, I would be happy to come back! Otherwise, the immHerzen square is more likely to be a closed square in Frankfurt in a year! Just an Instagram hype. Too bad.

Burger was okay. The rest was very, very good. Service very good and ambience very good.

We waited over two hours for our food, and when it finally came, it was the wrong dish! This isn't the first time - it was exactly the same last visit. The service is subpar and I will definitely never visit this restaurant again. Absolutely not recommended!

After a relaxed delay of 45 minutes after our reservation, we arrived at the “Platz im Herzen”. (The parking garage is extremely overcrowded.) After 20 minutes in front of the door we were able to stop off at the gastronomic treat. Luckily for us, we got a seat in the very corner, which prevented us from having sudden hearing loss. Because the recurring songs at overwhelming volume could be easily heard even from a safe distance. The drinks came after a short wait, the food took time. 1 1/2 hours later was our lucky day! The Instagram waiter served us food for 200 euros and fed my companion. It was a dream! The gnocchi were absolutely amazing! The toilet wasn't very inviting. But that could also be because of my expectations of a luxury restaurant like this. Looking at hungry Miss Piggy made me horny! Gladly again.

Anyone who sells themselves as a boss on the Internet has no longer heard the shot. There are thousands of other restaurants with the same concept. It's better to go there than give your money to such a person.

A great place for deluded Tiktok disciples.....the only good thing was the ambience, the rest is explained below: We had reserved online in advance for 8:45 p.m. - after half an hour of waiting (without being offered a drink or anything similar) we were finally shown to our table. After we ordered - the drinks are very expensive - we had the pleasure of waiting 90 minutes for our food. During this time we weren't even asked if we wanted to order more drinks. Only after we went into the kitchen and asked did our food come. I have no words for the food, unfinished noodles are bottomless. If you think it can't get any worse, then you're usually wrong, and so were we: 5 people, everyone paid extra, he couldn't give 4 of the 5 people change and promised to bring it with them. He then gave the 5th person €6 and said it was change for everyone. Biggest filth, I would recommend you stay away from this place as much as possible. You have to know.

I am extremely disappointed! I had ordered fussili, I could count exactly 10 of the fussilis, the fussilis were not cooked and not aldente! I paid 21 euros for the 10 fussilis! I find that a disgrace!

Wartezeit war unzumutbar - zuerst 30 Minuten vor dem Restaurant trotz Reservierung und danach 90 Minuten im Restaurant auf das Essen. Das Essen war dann teilweise nicht ganz durch wie beispielsweise sogar die Nudeln waren hart.