Pizzeria Ristorante Matteo in Düsseldorf

Absolute impudence on the part of the store. At first we were greeted with a “not keen attitude” (there were 3 people). Then no waiter came to take the drinks for ages. In the meantime, a new group arrived and sat down at the next table. These were served immediately. When we asked if we could order, the answer was an angry yes. When the pizzas came, the garlic was forgotten, but it was added without any problems. However, it was taken away from us pretty quickly; the garlic was probably needed somewhere else. However, nothing was taken from the next table. While paying, the waiter came and wanted to get started. When I started, the waiter puts the equipment on the table and starts clearing everything from the next table and taking new orders. After what felt like an eternity he came back and wanted to settle accounts. I told him my pizza and beer. He began, I had a spritzer. This is where the discussion started, 3 people, 3 meals, 3 drinks (2x white wine spritzer, 1x beer) and the waiter didn't let the fact that I had a beer dissuade me. After 10 minutes of discussion, I paid for the pizza (Quattroformaggie €17, beer €6) without a tip. He charged my friends for a pizza and an apple spritzer and grumbled at me that I hadn't paid for everything. We often said that we had 2x white wine spritzer and a beer, he charged 2x apple spritzer and 1x beer. After minutes of discussion, the waiter realizes he did something wrong and says I didn't pay enough. Then I showed him the card and my transaction and still said I had to pay something more, then I got up and walked away from the table. My 2 friends paid the difference between the apple spritzer and the white wine spritzer. The service is terrible, no respect for the customer, can't remember 2 orders (pizza, beer) when paying and yells at the customer. Pizza was nothing special for a takeaway restaurant, but paying €17 for it is an outrage, but the much bigger outrage is the service

Absolute disgrace, I would advise anyone not to enter this store!!! We wanted to eat a pizza and asked if it could be packed in a box even though we were eating on site. We were there with our son and just wanted to eat a piece and take the rest with us. When we were sitting upstairs, a waiter came up to us and shouted at us that you weren't allowed to sit there with cardboard. We then pointed out to him that we had specifically asked the boss. After a minute the boss came and literally shouted at us that we only wanted to eat one piece. I didn't even manage to eat a piece. That's really not how you treat customers. Pizza also tasted better once, it was definitely the last time there. Avoid this “restaurant”!!!

Away from beautiful views and a lot of tram...... This is about the best pizza I've ever had the pleasure of eating!!

Food was really great, service was good too, you really can't complain

I ordered a pizza at 3:20 in the morning and it was delicious

It's nicely done like an Italian restaurant. So far good. But I wouldn't go there for good food. After you've had a drink you can take a pizza to go, but it's way too overpriced for sitting down. The pizza was ok. Very thin dough and more crunchy than nice and fluffy with high hydration. And probably the most outrageous thing is that the 0.7l bottled water costs €7 if you fill it yourself. Unbelievable.

Ordered pasta with Gorgonzola and received pasta with a tasteless cream sauce. When I complained, I was given salt and pepper and two spoonfuls of parmesan cheese by a visibly annoyed waiter. Unfortunately not recommended.

Fantastic Italian restaurant. Gladly again.

Meg's delicious pizza and top service

Pizza that felt authentic and cooked with passion. Prices were reasonable and three of us ate two courses for 100 eur. Pretty good choice of food and a reasonable bar menu too. Good access to the main metro lines and in the heart of the old town.

Tourist rip-off Magerita not in the colors of Italy i.e. without basil Pizza Ricola Mozzarella without mozzarella Pasta was ok

Be aware there is a price difference between Sitting inside the restaurant and outside. If you sit outside the price is way more expensive than inside. There should be communication with the customer regarding the difference. I was at the restaurant 2 days ago and sat inside the restaurant and had the exact same order as today but I was sitting outside and the price was totally different. This should be communicated that there is a difference because none of these choices were takeaway both were sitting at the restaurant. I do know there are tax differences but in Germany these amount are always included in the price and not added later

Very tasty 👌🏼 Friendly and very accommodating staff ✨

The pizza itself is good, but a bit too small for the price. Unfortunately, if you order pizza to take away, you don't have much space to wait and you unintentionally get in the way. But since the pizza tastes convincing, it's 4 stars - and you can certainly get the rest under control.

Fantastic pizza. Very delicious genuine Italian pizza. Very friendly waiter. I will surely always go there and get me one as long as I am in Düsseldorf. Pretty much recommended.

Enjoy delicious pizza at Matteo's in throbbing Düsseldorf! We can only recommend this! Super courteous and friendly service and advice. A good decision 👍🏻

It's like the only pizza place in center that works 24/7 and pizza is OK.

We ate there and unfortunately I have to say that the ambience and decor of the restaurant seemed quite old fashioned. It seems like nothing has been modernized for a long time. The food was pretty average for me - normal quality that you get almost anywhere. Nothing special to highlight. However, I had a bigger problem with the drink. We ordered a large bottle of still water, but a bottle was filled with tap water right at the table. I don't think that's appropriate in the catering industry. When I order still water, I expect a proper glass bottle of water from a well-known brand, and not tap water.

We ate there and unfortunately I have to say that the ambience and decor of the restaurant seemed quite old fashioned. It seems like nothing has been modernized for a long time. The food was pretty average for me - normal quality that you get almost anywhere. Nothing special to highlight. However, I had a bigger problem with the drink. We ordered a large bottle of still water, but a bottle was filled with tap water right at the table. I don't think that's appropriate in the catering industry. When I order still water, I expect a proper glass bottle of water from a well-known brand, and not tap water.

The food is delicious but the service is terrible. Never here again

why can't I have an espresso after eating a pizza at your place??

This was by far the best Italian pizza I have ever eaten! The dough was perfect. Crispy but not too crispy and not too thin. The pads were finally salty enough. We didn't have to wait long even though there were a few people ahead of us.

Pizza was ok, price was outrageous. Pizza Tonno €14.50 with onions €3.00 extra. Pizza Spinaci €13.50 with mushrooms €3.00 extra. Paid €44.50 for 2 pizzas and 3 soft drinks. However, the worst thing was the service. So unfriendly, rarely experienced! This employee had better stop serving customers.

Best pizza 🍕 We always enjoy coming here, the food is delicious 😋 and the cellar, which can be seen in the photo in the last review, was the opposite for us, very accommodating and polite. I can only recommend it 🥰🥰🥰

My friend and I had planned to dine in at this restaurant, despite the negative reviews regarding the staff and food, as we were craving pizza after our trip from Rome to attend a concert in Germany. Upon arriving, we decided to order and enjoy the currywurst outside this restaurant. It was during this time that a waiter, who was wearing a sky blue long-sleeved shirt, approached us in a manner that was both racist and rude. He made a derogatory comment, stating, "China people go eat at the Wurstmeister table, not here." I must clarify that we are not from China; The assumption made by the waiter about our nationality was not only incorrect but also deeply offensive. The waiters behavior not only marred our dining experience but also left us feeling shocked and disrespected. His lack of professionalism and discriminatory remarks not only reflect poorly on him as an individual but also on the reputation of this restaurant as a whole. As a customer, I believe that all customer should be treated with respect and courtesy, regardless of their background or nationality. My friend and I had planned to dine at this restaurant, despite the negative reviews regarding the staff and food, as we were craving pizza after our trip from Rome to attend a concert in Germany. Upon arrival, we decided to order and enjoy the currywurst outside this restaurant. It was during this time that a waiter, wearing a light blue long-sleeved shirt, approached us in a racist and rude manner. He made a derogatory comment, stating: "Chinese people go to eat at the Wurstmeister table, not here." I must clarify that we are not from China; The waiter's assumption about our nationality was not only incorrect but also deeply offensive. The behavior of the waiters not only ruined our dining experience but also left us shocked and disrespected. His lack of professionalism and discriminatory remarks not only reflect poorly on him as an individual, but also on the reputation of this restaurant as a whole. As a customer, I believe that all customers should be treated with respect and courtesy, regardless of their background or nationality.

My friend and I had planned to dine in at this restaurant, despite the negative reviews regarding the staff and food, as we were craving pizza after our trip from Rome to attend a concert in Germany. Upon arriving, we decided to sit and enjoy our currywurst outside this restaurant before ordering a pizza. It was during this time that a waiter, who was wearing a sky blue long-sleeved shirt, approached us in a manner that was both racist and rude. He made a derogatory comment, stating, "China people go eat at the Wurstmeister table, not here." I have to clarify that we are not from China. The assumption made by the waiter about our nationality was not only incorrect but also deeply offensive. The waiters behavior not only marred our dining experience but also left us feeling shocked and disrespected. His lack of professionalism and discriminatory remark not only reflects poverty on him as an individual but also on the reputation of this restaurant as a whole. I believe that all customers should be treated with respect and courtesy, regardless of their background or nationality. My friend and I had planned to dine at this restaurant despite the negative reviews about the staff and food as we were craving pizza after our trip from Rome to a concert in Germany. When we arrived we decided to order and enjoy the currywurst in front of this restaurant. During this time, a waiter wearing a sky blue long sleeve shirt approached us in a racist and rude manner. He made a snide comment: "The Chinese eat at the Wurstmeister table, not here." I must clarify that we are not from China, The waiter's assumption about our nationality was not only wrong, but also deeply offensive. The waiters' behavior not only marred our dining experience but also left us with a feeling of shock and disrespect. His lack of professionalism and discriminatory comments not only negatively impact him as an individual, but also the reputation of this restaurant as a whole. As a customer, I believe that all customers should be treated with respect and courtesy, regardless of their background or nationality. Io e il mio amico avevamo di cenare in this ristorante, nonostante le reviewsi negative riguardo al personale al cibo, dato che desideravamo la pizza dopo il nostro viaggio da Roma to assistere a un concerto in Germania. Once you arrive, you decide to order and taste the currywurst for the restaurant. During this period of time you have a camera, which has a camera on a long, celestial surface, you will have a chance to be raided and shot. Ha fatto un commento dispregiativo, affermando: "I cinesi vanno a mangiare al tavolo del Wurstmeister, non qui". Devo chiarire che non veniamo dalla Cina; The information about the camera on our national borders is not only erased, but also deeply offensive. The comportamento of the camerieri not only has rovinato the nostra esperienza culinary, ma ci also have lasciato scioccati e mancati di rispetto. The management of professionalism and the non-discriminatory nature of the service are negatively influenced by the individual, but also by the reputation of the restaurant in its own right. Come cliente, credo che tutti i clienti debbano essere trattati with rispetto e cortesia, indipendentemente dal loro background o nationalità.

Best pizza I've eaten in Germany so far. Also super fast and the price is fair too.

Our pizzas were exactly our taste!!! Really delicious 😋

Never eat or drink here!!!! We ordered a bottle of water and we got it TAP WATER WITH SPARKLING SODA €6.50 unbelievable!!!

Not recommendable!!! Things used to be completely different here! Very disappointed. I recently visited Pizzeria Matteo and was very disappointed with my experience. The waiter was extremely unfriendly and rude. Throughout the entire stay the waiter seemed annoyed and impatient, as if our presence bothered him. He responded to our questions curtly and unhelpfully. This significantly spoiled the overall impression and made us feel unwelcome. The food itself was fine, but unfortunately the poor service completely ruined our visit. I hope that management takes this feedback seriously and takes appropriate action to improve the service. Until then, unfortunately I cannot recommend this pizzeria.

I was extremely disappointed with the water served at this restaurant. I ordered water, thinking I would get quality bottled water, but was served tap water at an exorbitant price. And that's not the biggest problem, the problem is that I ordered only one water and only one water was brought to me but I paid twice! Incredible!!! The taste was distinctly different, more like tap water than bottled water. Furthermore, it wasn't even served in a sealed bottle, which raises even more questions about the quality and provenance of the water. I find it unacceptable to charge such a high price for something that should be offered for free, or at least at a reasonable price if it were real bottled water. This is a deceptive and dishonest practice for a restaurant that claims to offer quality service. I do not recommend this place to those who want an authentic and honest experience.

Unfortunately, I have to leave a negative review about my visit to your pizzeria. This is not the first time I visit your pizzeria, but this is definitely the last!!! I was extremely disappointed with the waiter's behavior. Firstly, He wrote off the tip without my consent, which is completely unacceptable. This not only violates the rules of service, but also leaves an extremely unpleasant impression of your establishment. Secondly, he is very rude and not pleasant! I believe that tips should be left at the discretion of the client 5% 10% or 15% and be voluntary. But under no circumstances should you write off the maximum without asking permission!!! (Kosovo👎) The quality of the food was quite good, but this incident really spoiled the overall experience. I hope that management will pay attention to this problem and take the necessary measures to improve the service. The waiter earned 10 € but the pizzeria lost many hundreds of euros in the future!!!

Very tasty thin crust pizza. Only recommended!

Great service, hardly any waiting time, delicious pizza

The pizzas are really not good. Few toppings and poor quality The service is pitiful. The waiter smokes his cigarette in front of us on the terrace... Terrible smell of smoke. Plus his clothes are really dirty... Finally the prices are too expensive

Sorprende entre tantos restaurantes y locales esta pequeña pizzería donde comimos muy agradablemente y muy bien atendidos. Las pizzas deliciosas y los precios también bien. La recomiendo al 100%

Terrible exorbitant price seafood pizza which is scary with its residue of oily crab legs waiter who smokes next to our table while chatting very loudly with passers-by service t-shirt stained and not clean NOT RECOMMENDED

Went there for pizza yesterday because we were hungry. The first impression was very nice but that soon became deceptive. Outside the price for a salami pizza was €10 to take away. To eat on site, however, the price is €16 and the pizza is served with far too much salt underneath the pizza. Any additional toppings such as a little rocket on the pizza cost an additional €3. Conclusion I wouldn't necessarily recommend something extremely overpriced for an oversalted pizza. And finally the question from the waiter. "AND WHAT ABOUT TIPS......?" Wonder where I ended up there xD.

Prices like I've never experienced before, €28 for a normal (not too big) pizza and a 0.4l brinkhoffs. For the same, if not cheaper, price, I have eaten significantly better pizza in Cannes and Monaco.

On my first encounter with Matteo staff was like fair. They asked me where I am from. When I Said the waiter started making jokes about my country and so we realised that we are from same country and then he Said that he Will gube us two coffee on the House . Free? And then we ordered Two pizza . Mine was 7.5 and second was 10€. He asked us. What you would like to drink. So, I Said two glasses od water. All that came. Pizza was good. Tasty. But thin. Flat. But tasty. Then we had small coversation with waiter. And asked for check . He came with his little computer. Said 34€????? With no check. Just like that. For two pizza and two water. And coffee that was supose to be on the House. Free???? I feel Cheated. And Will never go back there. Robbed. For at last 10 € more. Good luck to all od you. Bye.

Very tasty pizza, great service and nice location. Gladly again!

had delicious pizza. nice staff

Was spontaneously in Düsseldorf with a colleague and my dog, pizza was a 9.5 out of 10, my dog ​​got something that was simply delicious and the staff were nice

Trotz des netten Services kann ich dieses Lokal nicht empfehlen. Die bestellten Speisen (Cannelloni) waren recht übersichtlich und nicht durchgegart, das bestellte Wasser (große Flasche) kam in selbst abgefüllten Flaschen (Soda-Max?!). Dafür habe ich 7,50 € bezahlt. Ich fühlte mich etwas über den Tisch gezogen.

Best pizza in Düsseldorf's old town!

What a shame, pizza is no longer the same, both the dough and the taste. Plus super salty and a welcome to see again We had 3 different pizzas, all 3 were of very poor quality. I don't recommend at all, you have the choice PI, no children's menu is offered on the menu card

It goes fast. If you don't sit "properly" in the restaurant on the first floor, you eat standing up from a paper plate, cutlery only upon request. My spinach pizza had significantly too little salt in the very hard dough, the spinach was good and plentiful, the cheese was unfortunately of a cheaper quality and mainly fatty. Service was also quick, but quite rough. The fact that people sometimes make fun of guests behind their backs is unacceptable.

I'm also a pizza baker and they're supposed to bake pizza really badly

The employees are totally unfriendly I don't recommend please don't go there

Great, pizza came within 10 minutes

Highly recommend pizza! Nice thin dough and smells like Italy 🇮🇹

The pizza and pasta were really good!! Everything was really fresh! And the staff is amazing and kind. Definitely recommended!

Always delicious! Yesterday I was a bit disappointed, not with the taste, it was good as always. I wanted to eat inside, I've just recovered, but they still wanted a test because of 2g+. However, the rules are currently different; anyone who has recently recovered does not need a test in the first three months. Unfortunately they didn't want to believe me, well they have house rules, but nice is different. So I had to eat outside in the cold, thanks! I'll still come back because it's delicious, you probably didn't know any better and wanted to make sure you didn't get into trouble with the OSD.

I had high hopes for my dining experience at Matteo, but unfortunately, it fell far short of expectations. From start to finish, the meal was marred by various disappointments. Firstly, the bruschetta, a classic Italian appetizer, was a letdown. The tomatoes used tasted bland and lacked any hint of freshness, leaving the dish devoid of flavor and vibrancy. Furthermore, the timing of the service was completely off. My main dishes arrived at the table simultaneously with the starters, resulting in a rushed and disorganized dining experience. It's disappointing when a restaurant fails to understand the importance of pacing in a meal. Adding insult to injury, I was shocked to discover that the restaurant imposes a 10% surcharge for paying with cards. In this day and age, such additional fees feel outdated and unfair, especially considering the prevalence of electronic payment methods. Overall, my visit to Matteo left much to be desired. With tasteless tomatoes, poor service timing, and an unjustifiable surcharge for card payments, I cannot recommend this establishment to fellow diners seeking an authentic Italian dining experience.

I was highly disappointed with my experience at this Italian restaurant. The bruschetta tasted like they were made with the cheapest tomatoes available, lacking any flavor or freshness. To make matters worse, the starters arrived at the same time as the main dish, resulting in a rushed and unenjoyable meal. Additionally, I was shocked to see an extra 10% charge for paying with a card, which felt like a sneaky way to squeeze more money out of customers. Definitely won't be returning.

The service is very poor and there is no interest in the customer. The food is reasonably good but not bad, but there was no appreciation and attention and they underestimated our expectations!!!

For us the best pizza in the old town :)

An inconspicuous place, but there is a cute restaurant on the first floor. Mega delicious pizza, the best I've eaten in a long time. Simply great!

Super tasty pizza. Nice and friendly service!

Tourist rip-off! Here you get the whole range🤣 - Not only unfriendly but also stupid & cheeky. - Tap water is sold in dirty bottles for 6.50 euros. - Pizza at exorbitant prices. Expensive basic pizza with virtually no toppings. Any other ingredient e.g. E.g. onions 3.00 euros (THREE!!) People avoid the store!

Always super tasty and fun there

Very tasty and good pizza! Very well located in the middle of Düsseldorf's old town, the perfect basis for a nice alcoholic evening. We didn't have to wait long for the pizza despite the high demand :)

I ordered Tunno Pizza. The pizza smelled because of rotten tuna. Definitely not recommended.

Just a shadow of its former self. Pizza maximum 4+ - loveless mass production with cheap ingredients. It's a shame, it used to be really good.

Friendly staff 👍 And I ate a great Hawaiian pizza🤩 bel star 🌟🌟🌟🌟🌟

Essentialist pizza shop, great great pizza! Only cash…

Simply wonderful, fresh and very good

Super tasty pizza 🍕 and friendly staff

Ziet er niet echt uitnodigend uit,maar de pizza's waren echt lekker. En erg snel klaar.

Mit die beste Pizza in Düsseldorf - schnelle, nette Bedienung. Location schlicht und zweckmäßig - Toiletten sauber.

Pizzas were very delicious. There are so many options of toppings and you can put extra if you want to. The service was fast and great. We loved it and would definitely recommend.

Leider unfreundlich und essen versalzen. Der Kellner hat einfach Trinkgeld ohne mein Wissen abgebucht. Sehr frech

Heerlijke pizza! Zeker proberen

Der Kellner schien zu beschäftigt zu sein, um überhaupt zu lächeln und die Bestellungen entgegenzunehmen. Als er auch das Essen brachte, schrie er meine Freunde und mich immer wieder an. Er wusste nicht, wer was bestellt hatte, aber beim Bezahlen verlangte er ein Trinkgeld. Nachdem ich ihm gesagt hatte, dass ich kein Trinkgeld geben würde, weil ich vom Service nicht beeindruckt war, konnte er nicht einmal fragen, was schief gelaufen sei. Er ist einfach weggegangen.

Wat een ballentent. Onvriendelijk personeel en de pasta smaakt naar niks. Tomaten waren harder als bakstenen.

La comida está muy rica, pero ojo con los precios. Primero el precio que pone fuera no es el mismo que si comes dentro. Y segundo, te meten sin previo aviso la propina del tirón 10% en la cuenta. Un detalle que nos pareció bastante feo

We had the most crispy Margarita pizza!!

Super lekker gegeten! Top personeel!

Echte aanrader voor authentiek Italiaans eten. Lekkere pizza’s, veel keuze, vlotte en vriendelijke bediening. Op de bovenverdieping is veel zitplaats, maar wel een beetje druk. Omdat er veel zitplaats is, heb je wel grote kans op een plek zonder te reserveren. En als het toch volzet is kan je beneden enkele minuten wachten tot er een tafel vrij komt.

Die Pizza ist sehr gut. Die Räumlichkeiten wurden nur nicht genügend beheizt. War kalt. Aber die Pizza sollte man probieren.

Ik was hier normaal nooit naar binnen gelopen maar we keken naar de reviews en het was echt heel goed lekker eten, snel klaar en aardig personeel

While the pizzas may seem expensive given their size, it's important to consider the prime location of the restaurant and the convenience of its late-night hours. The quality of the pizzas is satisfactory, especially when enhanced with a touch of garlic.

Hier gibt's die beste Pizza in der Altstadt. Jedes Mal einen Besuch wert. Das Personal ist erstklassig und freundlich.

Super toller Kellner heute! Sehr zuvorkommend und herzlich! Schnelle Bedingung! Alles super 👍

Sehr lecker und sehr freundlich!

This is the best pizza ever had in my life and I have been going there for 6 years ! If you're in Dusseldorf I highly recommend this for the most amazing pizza and the people.

Beste Pizzeria in der Düsseldorfer Altstadt.

Alles top von vorne bis hinten !!!!!!! Nur zu empfehlen. Danke ans Team

Freundlich nett und immer sehr leckeres Essen 👍

Pizza war gut, Service Kellner ( schwarze Kleidung mit Brille)oben war schlecht. Hat die Bestellung nicht richtig aufgenommen und als wir das angesprochen haben,hat er noch diskutiert. Wir konnten nicht getrennt mit Karte zahlen obwohl wir vorher gefragt haben. Ich wollte eigentlich kein Trinkgeld geben, habe ihm aber doch etwas gegeben und er hat einfach das doppelte in das Kartengerät eingetragen. Frechheit Wiederum unten im Togo Bereich waren alle sehr freundlich.

El tamaño de los platos superó nuestras expectativas. Además, todo estaba delicioso Nos quedamos tomando una cerveza después de la hora de cierre y los camareros esperaron muy amablemente sin decirnos nada. Precios correctos

The pizzas are fantastic and come highly recommended, especially as a great option during a pub crawl.

Great for a takeaway pizza that one can enjoy along the river when not cold. I enjoyed especially the pizza dough, which at the right soft-crunchy intersection.

Ein Muss für jeden Altstadt Besuch!

Absolute Abzocke ! Bestellt man bei dem Kellner kostet die Pizza mindestens 4€ mehr als wenn man an der Kasse bestellt. Das ist ein Fall für Peter und Achtung Abzocke ! Das sowas im Deutschland überhaupt erlaubt ist, unerhört! Drecks Laden nie wieder ! Pizza schmeckt Standart und nichts besonderes. Da gibt es bessere Läden in Düsseldorf.

das Essen wurde sehr schnell serviert, und es war sehr sehr lecker! Vielen Dank

+ Quick + Caprese pizza was decent - Request for extra plates was denied

Herzensmenschen und sehr gute Pizza. Ein Besuch lohnt sich!!!

Die besten Pizza in Düsseldorf Altstadt gibts hier!!!!!

Kleine Pizzen und für meinen Geschmack preislich zu teuer! Geschmack ok.