Pizzeria Phantasie in Dieburg

3 stars deducted due to parking management

Celebrated my birthday today, September 7, 2025, with four people. The wait was a bit long due to the large crowd. The food was very good, with very large portions.

I would have preferred to give it zero stars. We made a reservation for seven people on a Saturday evening, and the reservation was even confirmed by email. When we arrived in the evening, the restaurant was closed. That's a disgrace and completely unacceptable. The website even stated that the restaurant was open, but when we called, it went straight to voicemail. Absolutely not a recommendation!

Sitting in the market square feels like a vacation! The pizza is delicious! Unfortunately, the service leaves much to be desired. Hardly a kind word or a smile, and apart from two employees, everyone seems unenthusiastic. Since the change of ownership to Ramo, we regular customers no longer feel as comfortable. It's a shame, and also a cause for concern considering the upcoming VAT increase! I hope the team takes the reviews to heart and makes some changes before the number of customers dwindles. That would be very sad. I also think that a coffee at 10 p.m. should be possible if the restaurant is still open for over an hour. The customer should be king if you want the business to thrive! Now they've banned dogs! That's inconsiderate! Anyone who excludes man's best friend, who has absolutely done nothing wrong, is spineless. I won't spend another cent here, even though it's sad. I used to enjoy coming here and ate at least twice a week for the last 10 years; today was the last time! And I will make my opinion public as often as possible! In my eyes, the owner has failed!!! Dear dog owners, there are still many dog-friendly restaurants (see picture)! Don't leave your dogs alone when you go out to eat!!!!

I only go to the pub during Carnival, great atmosphere! 🤡👺 We're there every Tuesday with about 10 people in the fall and winter!