Pizza Vulcano in Erlangen

Employees completely overwhelmed. A long queue at the checkout. Employees are standing around. Toilets stink.

Great place, food and service 👌🏼

My husband and I spontaneously came here for the first time a few months ago, were immediately given a nice seat and the food came quickly and was very tasty. For this reason we registered with 4 people for yesterday because we wanted to enjoy a nice evening with friends with good food. We ordered a starter and four main courses. What can I say? The evening was a disaster. We sat at the table at 6:15 p.m. A pineapple spritzer was weak (not enough pineapple juice, stale water, too warm). The starter (Bruschetta Thai style = 4 slices of white bread with 2 sauces) came at 7:30 p.m. Although we didn't really "plan" it, everyone got a small additional plate. Anyway. In between we asked the waitress in a friendly manner whether we had been forgotten, as other guests who came after us had already had their food on the table. She said no and explained that there were a lot of guests there. Well, yes. Anyone who runs a restaurant and offers a corresponding number of seats should be able to handle this. Finally, at 7:50 p.m. three main courses were served, my husband didn't get his salmon in coconut-peanut sauce. When we finished our meal and the waitress cleared the plates, she asked us if it was tasty. Yes, it really had that (although the "crispy" duck wasn't actually crispy), although we mentioned that unfortunately my husband couldn't give an opinion because he still didn't have any food. She then had to look it up in the orders and said she would pass it on to the kitchen straight away. In the meantime we had already decided to leave it alone and continue the evening elsewhere. Nobody wanted to wait another half hour or even longer. The service didn't seem particularly motivated (only one person had good language skills). We observed that guests were initially served incorrect food and then taken to other tables. There was also no noticeable Asian friendliness, and overall all the waitresses made every effort to ostentatiously look past us. After all, our waitress didn't charge our friends for a non-alcoholic beer or me for a small mineral water. Nevertheless, we couldn't leave a tip for this overall poor performance, and we are always extremely generous. Conclusion: The ingredients were fresh and the food was quite tasty. Unfortunately, they managed to give us an unforgettable negative evening, which is why this second visit was also the last.

Delicious food, Kind chef. I tried the falafel and Shawarma, it was pretty good.

Wonderful host Naveen- took us in even after they were supposed to close. Great food :)