PETER PANE in Lübeck

Not what it used to be... Reservation worked, but unfortunately not at the desired location due to a lack of staff. The music was too loud for me personally. The food we ordered came quickly, about 10 minutes after ordering. However, the dessert took 30 minutes, which was far too long, but the portion was large for the price. The fries with mushrooms were unfortunately rather a disappointment, there were maybe 10 mushrooms. But the burger was delicious. Unfortunately there was no “goodbye” from the service staff, although they looked at us when they said goodbye. All in all it was ok, but we won't go there again for now.

We ordered take away here, we had to wait over half an hour after the pickup time. Not good service. People are left standing at the entrance for a long time like they have fake money. Of course the order was also wrong. Given the chaotic conditions, we no longer felt like making a complaint. Quality of the food wasn't particularly good. Conclusion. Go somewhere else.

A pretty good burger shop, smartly furnished - but clearly pure system catering

The service is fast and friendly. The food is affordable and tasty

Very nice service, food was delicious

It was our first time at Peter Pane and we ordered Peter's Pause. For €10 you get a classic burger (beef, chicken or vegetarian/vegan), small fries and a thirst quencher. We had extra cheese put on it for €1.50 each. Totally cheap and the classic beef burger was very tasty, the meat was really juicy. Clear recommendation! There was also a very, very nice service 😄

Great lunch special, but boring burger.

Good food, great atmosphere, very nice waiters, would definitely go there again.

Super service, large selection, beautiful premises and good food.

It was a very nice evening at the bar. Very good service that also responded to my wishes.

Peter's break Tastes great as always. Unfortunately, waiting times are quite long despite low occupancy. Usually not possible during the lunch break. Portions have become smaller. But I would always like to come back.

We didn't like the complicated ordering system. Food was ok but nothing more.

Delicious We had the lunch menu and were pleasantly surprised. Great...recommended

Great food, great atmosphere Great service from Eddy!! Thank you very much enjoyed it!!! See you soon again

As always, we were very satisfied😊 Yesterday we celebrated a bachelorette party in Lübeck and spent two hours at Peter Pane for dinner. We were warmly welcomed and looked after very well. Service was great and the food was fantastic as always. I can highly recommend the Goldlocke🤤 Thank you for the great time and see you soon😊

Great food, great conditions by Eddy. We always enjoy coming back Thank you very much

You can eat very well there! Burgers taste very good!

This was our first time at Peter Pane, we both ordered the after-work menu. Our choice was the lumberjack burger, a portion of fries and a large beer. When the food was brought you really had to say it looked like a small economy menu. A small bowl of fries and a small burger that also looked a bit flattened. Yes, it tasted good, but the fries were far from crispy. The prices are high, in the end we paid €48 for two after-work menus without any extras! The service was super friendly, the ambience was also ok. The benches with the anti-slip pads take some getting used to. Whether we come back again...we'll see.

Food was delicious, service was very friendly.

The food was extremely tasty and value for money. The service was also very good, only the benches are terribly uncomfortable. Otherwise nice atmosphere.

The sweet potato fries are best and the burger is really top notch. Great service, no long waiting times. In the evening it is advisable to reserve a table. The special menu is really recommended.

Food and service are good. As an older guest, the atmosphere is a bit too rustic for me

The burgers are super tasty, 🍔😋 The service is friendly and the atmosphere is also very nice.

After we had to wait 5 minutes at the entrance until we were assigned a table. We could feel the ignorance of the staff at the table for another 15 minutes. After that we had enough and went somewhere else. Unfortunately, this was our first experience with Peter Pan. ☹️

Service price performance simply top can only be recommended

The restaurant itself was very, very nice but unfortunately the waiters didn't pay that much attention to their guests. When we wanted to pay it took a long time for a waiter to notice us even though we indicated several times that we wanted to pay. The ambience was also good but unfortunately everything was too close together. Otherwise everything was very nice and the waiters were so friendly. I always enjoy going there but please pay more attention to the guests!

Very nice service. Food very tasty.

Food was tasty, but burgers could be a little warmer for my taste. Service friendly.

During 4 days in Lübeck I personally visited the restaurant once. Everything was super delicious. Unfortunately the option of a “lunch break” was overlooked. Ordered online the second time. Also great, but unfortunately the dip was missing with the sweet potato fries. Well, the first customer was right at 12 p.m.... it wasn't so bad, the fries were delicious even without the dip... and the juicy lumberjack burger anyway.

Food was very tasty, service was very quick, courteous and friendly.

The food is super delicious and there is a wide variety (including vegetarian, vegan and gluten-free). The staff is very nice and the prices are reasonable. There is quite a large outdoor lighting and the inside of the restaurant is spacious, stylish and cozy. So really 10/10!

Super friendly staff. Super nice, modern, pleasantly cool thanks to the air conditioning. And the burger was delicious too!

Super friendly staff, accommodating. Food super tasty, sufficient portions. A clear recommendation.

We were here on August 24th, 2024 and I recommend eating here. Just go in and enjoy your time 😌 . The food is very tasty, especially the service is just great. We'll be back.

There were two of us there. I had a hamburger with Angus beef. It was very tasty. But for two of us we paid €51. The prices could be a little more moderate. But it was delicious.

Good day, If you know what you want and appreciate what you know, then Peter Pane is always a good address, no matter what city. I think it's a shame that less consideration was given to needs. It was very loud and therefore very tiring for us. Very difficult for someone with limitations in processing stimuli. We asked that we be given a quiet table or that it would be possible to turn the music down. It was ignored. It's a real shame and not a nice visit for us, despite the delicious food.

Always a pleasure. Great ambience and attentive service. Despite the waiting time of 30 minutes to get in, there was professional communication that the kitchen was currently working at full speed. Service relaxed and without hassle, friendly and competent. Great team...keep it up...

Very tasty 😋 but also expensive

Our first and probably last visit to Peter Pane. We were passing through and wanted to have lunch. The prices seemed very high to us, but the burgers looked great. At least in the pictures. What we got then was, quite simply, a disgrace. The taste is quite okay. We found the waiting times for ordering, serving and payment to be unpleasantly long. However, the ambience is positive. Well done. And plenty of space on two floors.

Really a lot of vegan selection too. And really good!

The correct burgers, we did not order starters. The service a little slow but very friendly.

We've been there a few times and there's always been something to complain about. The first time, the tip was already included for us, so we then just had to enter the total. When I asked what I should do here now, I was told to enter any x amount. The other times the fries were always quite cold and wobbly, so anything but good. But since the burgers are always top notch, we went there again. But today the real and big hammer came! We always order this lunch menu for €10 I always add nachos, cheese sauce and cheese, so mine always costs €3-4 more. They are usually around €26 So we ordered it again this time. But this time, there was a small/big surprise. Instead of the usual €26, I got a bill of €45... After a lot of back and forth, the error was quickly identified, which the waitress then admitted and we were still allowed or HAD to pay the €45. As an apology you could have been given a cappuccino. -Damn...what kind of cappuccino is this? Which is worth €25? It is therefore clear that this branch on this corner will no longer receive any visits from us. We were withdrawn twice.

Good service and delicious food.

Very nice staff and super delicious food

Good food but be careful at the time of the bill, incorrect people printed the receipt for the shopping, and then when it was time to use the card, they collected €6 more without letting me know, given that with these new POS up to a certain amount you no longer enter the code and they don't print the card receipt, so I only noticed after 15 minutes when the notification arrived on my phone. Contacted by phone they first replied that they had closed the register and could not refund, then they said that the €6 was for the tip. Moral of the story, be careful and check the amount carefully before placing the card

A typical Peter Pane, food is delicious. Service was very nice and friendly.

Super nice staff, with whom you could laugh even in a very unusual situation. I tried the legend and it really was a taste explosion, there's so much going on in your mouth! Of course it was delicious too. The interior was really beautiful, I've never seen such a cool burger restaurant.

Very satisfied Attentive service. Food was good and sufficient 😋

Good food. Too bad for the staff, extremely rude, bordering on pure rudeness!!! I don't recommend it

Very good, high prices. Very good service.

First of all: the food tastes good at every Peter Pan, the burgers and fries are worth it. Here we were quickly brought to the table, given our menus and selected the food - we then waited in vain for 15 minutes for our order to be taken. Eye contact was sought, I didn't want to wave. It wasn't particularly full, but we saw more and more guests being shown to the table at the entrance. It's a shame, then unfortunately we went somewhere else 🤷🏼‍♂️

Very very rude staff, extremely rude. Excellent food

Lovely staff and amazing burgers! So yummy and they have something for everyone.

A bit like a fast food restaurant. Service slightly arrogance in demeanor. As an older semester, I also find it inappropriate to be called by the nicknames. Even after he had spoken to him, he remained on a first-name basis. Food is good, but a bit too expensive for the small portion.

The ambience is very nice, the food is delicious. Unfortunately, I think the service in this restaurant is very bad. We were greeted very unfriendly and bored. We were then assigned a seat. The order was taken, when the food came we were missing 2 side dishes. I then asked where they were and was told that I hadn't ordered them. I therefore find it very unfortunate and really unpleasant to discuss with me what I ordered what I had and what not, after that I was left like that...we are all only human and mistakes happen, but to treat a guest like that is very unpleasant

Delicious burgers, as expected. Service was a bit slow even though the store wasn't full. Outside area a bit unclean.

I can highly recommend the Caesar’s Burger! The employees were very friendly and I have never had a burger in front of me as quickly as in this restaurant. Music was a bit loud, but maybe that had to do with the fact that it was a Saturday evening.

Very nice service, not a long wait, delicious food and generally a good atmosphere. Recommended!

Very tasty as always. Food and drinks arrived quickly and orders could be changed flexibly.

The food was very tasty and served quickly despite the well-filled restaurant. The employees are very friendly and attentive. Small suggestion for improvement: The music could be a little quieter.

My first time in Lübeck and my first time at Peter Pane. I had the “Überflieger Burger” with multigrain rolls and sweet fries 🍟 A Mai Tai as a cocktail. Everything was very very tasty! The location is very nicely decorated and the staff is very friendly 😊 I will definitely go there again 😎

It was good but nothing special.

We would love to come back. Despite making the wrong reservation, we were warmly welcomed and got a great seat. As always, the food was great and so was the dessert for two 👍

Very good burgers, generally delicious food and an exceptional ambience, even if not quite my taste, can be found here. Unfortunately, we had quite long waiting times, which dampened my personal experience a bit, but taste and aesthetics forgive it. I am happy to recommend this restaurant and I will definitely come back

Service only came after 35 minutes to ask if you wanted something to eat. Drinks only came with the food.

Expensive Fast Food - Disappointing and Overpriced Unfortunately, my visit to this fast food restaurant was anything but satisfactory. As soon as I entered the restaurant I noticed the greasy menu and the untidy tables, which didn't leave a good first impression. The burger I ordered wasn't even served warm, which significantly affected the taste experience. The sweet potatoes were tasty, but you can get them in many other restaurants for half the price. Conclusion: This restaurant offers overpriced fast food that doesn't even taste good. A disappointment across the board. 1 star for the service and drink selection

Spicy Peter, very tasty, service perfect

At the entrance to the restaurant you have to wait for someone to take you to the table. 3 people are at the bar everyone sees you and no one comes. After we were brought to the table, we were served quite quickly. Food also came quite quickly. However, a portion of fries was missing. This was brought upon request. However, there was NO cutlery and NO napkins. When asked if you could get a cloth because you didn't have any cutlery, you didn't laugh and brought a cloth. Very disappointing!!

Peter Pane recently launched Smash Burger. These are not smash burgers! They're just normal burger patties... Plus it took a really long time for them to take our order. Restaurant was only occupied with 4 tables. I had easily made eye contact with different employees three times and still nothing happened for a long time. That's why only 2 ⭐️

We had dinner at Peter Pane last night with 6 people, including 3 children. And I have to say that it was a very interesting experience - because I still wonder what work clothes are all about and whether the waiters there can even smile? First the reception. Instead of a waiter picking up his guests and bringing them to the table (as I think it should be in a restaurant when you have to wait at the entrance), we were asked by a waiter across the counter if we had made a reservation. Well, all the guests present were able to happily listen to the exchange. We were then shown with a hand gesture where we could sit. The lady who served us was very friendly, wore appropriate work clothes and took our order quickly. Then the first drama when the southern waiter, who looked more like he was on vacation than work (like some others), brought us the drinks. Among other things, we had 2 iced teas and this "Peter's house soda" and I misunderstood something when it was distributed, which led to a misunderstanding. Instead of the waiter trying to solve the problem nicely and politely when I asked, I replied in a bad mood that this drink didn't even exist. That's all well and good, he'll know the map, but the tone was anything but friendly and welcoming. The same waiter also brought us food: Jackpot, again he brought his bad mood with him - where is the professionalism? I asked myself that later. We sat directly across from the counter and the waiter with the bad mood really put on a great show. Something wasn't right for him, so what's going to be done? That's right, slam the drink bottle on the counter and curse loudly so that all the guests notice. Statements like “Now you know why I don’t feel like working today” should also be exchanged behind closed doors ;) What was good? Food came really quickly and tasted delicious. The waitress who served us did her best, hence the two stars. The payment also went smoothly. Conclusion: I'm a waitress myself and can only shake my head about the work clothes there and the way people treat their guests. It was rare to see a smile from the waiters. Even though the food was delicious, I don't necessarily have to come back.

The service was not nice. I had to clean the table myself and bring the card. Unfortunately, after 20 minutes of waiting for a waiter in the restaurant, which was not full, I left. Der Service war unfreundlich. Ich mustste meinen Tisch selbst reinigen und die Karte holen. Leider habe ich 20 Minuten auf den Kellner gewartet, obwohl das Restaurant nicht voll war, und bin dann gegangen.

Good burgers at a high price. But unfortunately the service was more than unfriendly. You had the feeling that even the fact that you wanted to order something was too much for him. Only the gentleman who brought the burgers was nice. Unfortunately, many people sitting outside had to ask several times to order something or to pay for something. There was relatively little going on but the service still had nothing under control.

Very nice, attentive service staff. The food came very quickly and was very tasty.

really nice atmosphere and the waiter was super friendly too!! We recommend :))

Had a really delicious cocktail...

really nice here, I'd love to come more often!! waiter super friendly highly recommended!

it doesn't surprise me that they have the colder area only for reservations

BURGER - Dressing dried up in the bun, relatively long waiting time! DRINKS - chipped glass poses a risk of cuts! SALAD - Dressing in the bowl under the salad for whatever reason? INVOICING - Menu order - but individual prices when billing - cheaper booked option, but not explained when asked! SERVICE - No real apology from the apparent management when approached - “should have said something straight away” - only after serving was no one seen in our outdoor area... SAD and simply too expensive for that! I definitely had better experiences with Peter Pane at the Jakobikirche Lübeck and in Munich!

I can't recommend it, really bad burger, if I could I wouldn't even give it 1 star

Service was friendly, seating requests were accommodated, the atmosphere was very nice. Don't go by the pictures when ordering. The taste was good, but value for money🤔

Simply great service and great food! Regular local with potential for everyone:)

Best burgers we have eaten so far. Nice cocktails Great service It was a lot of fun and tasted great!

We were unfortunately forgotten, so we waited almost 40 minutes to order food, when the food finally arrived they had forgotten our cutlery so we waited another 5 minutes before we could eat our food. When we finally had to pay, the waiter asked if we wanted to tip him, and was very annoyed when we said no. Unfortunately not oak place we will come again

We can't rate the food because we only stopped in for cold drinks. Service, in contrast to 'Peter Pane in Breite Straße 1-5', wasn't quite as good - longer waiting times, empty glasses remained even when the next round was served... We also liked the cocktails better in the other branch (5*).

The three of us came here in the evening for a drink and a cookie. The atmosphere is beautiful and very cozy. Our waitress Anastasia was super friendly and very attentive. Our drinks arrived very quickly and we were recommended the special offer of the week/month and the cocktail was also very tasty. It was an Aporol Spritz with passion fruit juice and ice. Only recommended! Our seats were super comfortable and we had a great view of the towers of Lübeck. The music was also very cheerful and put you in a good mood. 5/5 ⭐️ we will be back and can only be recommended!

The food was good, even if the advertised burger was an absolute joke in terms of "size". Even the small picture on the flyer was bigger than the burger itself... The vegetarian burger, on the other hand, was great. Unfortunately the service was a complete disaster. In general, everyone seemed stressed, annoyed, uncoordinated and simply unfriendly. Just like our service. I actually forgo tipping, but I still rounded up. There was no reaction there either. So I won't eat there again in the future. It's a shame actually...

Waiters shouldn't ask for tips.

Good burger, had the lunch special of burger, fries and drink for €10. Great value for money

Nice service, delicious burgers and fast delivery.

Uncomplicated, very child-friendly and optimal seating situation

Unfortunately, the Akions Burger doesn't come close to being as advertised. Very unfortunate. Waiting 20 minutes for dessert (the restaurant was 20% full) is too long in my opinion.

Very nice and quiet atmosphere, lovely and friendly staff and the food is always fresh and delicious. :)

A nice restaurant with nice service or a short waiting time. The food always tastes good and is also beautifully prepared.

Good quality burgers, the fries were a bit soft. Overall recommended, although the service could have been a lot more attentive, but this is Germany. Pricey.

The burger was very tasty. Just a little dry, we were missing something mushy. But the service and environment were very appealing.

It was great.. the food came quickly! Was delicious ! Blueberry Lemonade Mega... we were very satisfied

We had dinner there with friends on May 20th, 2024 and were not only served really tasty burgers and drinks, but also experienced a very dedicated service person who inquired several times about our satisfaction and also inquired about any additional drinks we might have requested. It was also pleasant that the background music really played in the background and didn't dominate the room, so that it was easy to have a conversation with each other. Really great - we'd love to come back.

Very friendly and accommodating host.

As always, the food was delicious, the service was great. Unfortunately, the atmosphere on Holstenstrasse is not that great. But please, since when is there no longer a Peter Pan story in the local area? Still, always happy

The salad ordered online was fine. The ordering process can be improved: I was there to pick up at the specified time, but then had to wait another 20 minutes for "our" order. When we got home we discovered that there were two burgers in the bag instead of the salads we ordered. So I went back to the branch, waited again and then - yes - the salads we ordered were finally there. A "sorry" would have been nice... Addendum: The response from customer service to this review was prompt and friendly. So now one more star. I will be happy to redeem the voucher I received next time in Lübeck.