Öz Urfa, Helal Restaurant Hannover in Hannover

It's not what it used to be. I can't eat straight away anymore. Stomach problems.

No matter how late it is, how busy or how stressful the day is/is, you should always be professional in your service. As soon as you took your order you could tell the man was stressed and annoyed, and when you wanted to add something he had already turned away and the man just carried on with his poor job with an annoyed gesture. We ordered a doner kebab plate with mixed meat and extra fries. The meat wasn't mixed and the fries never arrived, and the plate was slammed down on the table and the cutlery thrown at us. We spoke to the man straight away and he just said, what more can I do, you've had your food. Unfortunately the place has gone downhill a lot. This kind of service cannot be tolerated, we will never come back and will spend our money somewhere else where the customer is still welcome.

Ok food. Good service. Big portions.

I'm upgrading my previous 5-star review to 1 star. Unfortunately, I had a very bad experience today, both with the Adana Kebab and with the behavior of the young staff. The meat was grilled on the outside, but still raw on the inside. Even the first bite caused severe nausea. I complained and asked for a refund. Instead of apologizing, they preferred to argue with me. What was particularly irritating was that they even showed me other dishes that were also undercooked, as if this were perfectly normal. I found the statement "I won't talk to you anymore" rude and completely unprofessional, simply because I didn't want to listen to any more explanations. The meat wasn't cooked. Period. I was a regular customer for years, but after this experience, I will avoid the place indefinitely. Conclusion: Unfriendly to customers, disrespectful, and unprofessional. It's a shame for Urfa, but I just don't want to deal with gastrointestinal problems. (PS: Clearly visible in the picture: the inside is still too white, too raw, too mushy. Not completely even!)

One of the Best. Affordable prices...Best service with good staff...Large dining area...No problem for family dining...Fresh and tasty recipes...Best in town...5 stars...100% the best. ... .One of the Best. Affordable prices...Best service with good staff...Large dining area...No problem for family dining...Fresh and tasty recipes...Best in town....5 stars...100% the best..

The price is very expensive and the food is simple. I do not recommend it.

Help, that was bad, I still have the cartilage from the meat in my teeth... the only thing that was okay were the fries, which according to our food expert (who has been sitting on the pot for 2 days) tasted like an outdoor pool

Unfortunately it's no longer what it once was.

Excellent food and friendly staff who always serve you. There are also restrooms.

A very good option for those who miss and seek Anatolian flavor. The portion is clearly twice as much as in Turkey. The taste is 10. Alinazik and kunefe were great. And of course a well-brewed tea is legendary. I recommend it. Thank you.

Was very tasty and service was also very good

In my opinion the best Turkish food in the city. Very well seasoned from the charcoal grill, friendly service. The ambience is simple, but every time I'm there my wanderlust becomes less because I have a piece of Turkey in Hanover. For me, eating there is like being on vacation for an hour...

I recommend you to come, it is a perfect place 👍👍

I wanted kelle paça soup but the soup is not kelle paça. They boiled the nerve meat, or rather the inert part of the meat, and made soup and called it kelle paça. It was awful.

I went there in the evening because I was still hungry, so I ate my kebab. I'm now stuck in the toilet with terrible stomach cramps and other problems. I've been there before, and it wasn't exactly a great experience, but this time it really killed me. I'll never eat there again! ~ Greetings from the toilet

We were in Hanover for two days, spontaneously visited Öz Urfa on the first day and it was already clear that we would eat here on the second day before we went back

Very expensive and very inconsistent service

Nice place for great food and grill 👌

Not as they say..wonderful..not as they say

Everyone is not good, we don't advise him

Food unfortunately not as good as before

Really really good food. And condition. Can only recommend. Thanks to the whole team

I can highly recommend it. There were five of us there, everything worked smoothly and the food was very tasty.

My experience at this restaurant was extremely disappointing and I will definitely not be returning. I was at the restaurant with my friends and we ordered lentil soup with fresh onions and tomatoes. I told the waiter very clearly that we only wanted fresh onions and tomatoes. I kindly explained that we don't want to eat old or introduced onions as it ruins the taste of the food. Nevertheless, we were served a plate with old, wilted onions, some transparent, some rotten - definitely not edible. The attached photo clearly shows the condition of the onions we were served. The tomatoes that we also ordered were completely ignored. When I politely pointed out to the waiter that the onions were old and we couldn't eat them, I received a disrespectful and arrogant response: "If you don't want to eat this, that's your problem. This is what we have." We asked to speak to the manager or the owner - but no one came, no one apologized, no one showed any interest. This is not service that should be expected in a restaurant. Appreciation of guests and quality of food are the basis for good business - neither was present here: • Bad food • Rude staff • Zero interest in customer satisfaction I can only strongly recommend that anyone who values ​​quality and respectful treatment avoid this restaurant. There are many better alternatives in the city, with good food, professional staff and polite treatment of guests.

Tea is not served after the meal!!! Paid money trap

A constant point of contact for me in Hanover for many years. Delicious food at a consistently high level, around the clock. The staff have always been friendly, I've never had a bad experience here. The prices are certainly a bit higher than some competitors, but you also get the same quality here.

Restaurant is insanely expensive, charging €7 for SOUP is cheeky, the food tastes good Would come again but only very rarely

We've eaten there several times with my family over the last few years and we've always been very satisfied, but this time the waiter was the bottom drawer! How can a waiter roll his eyes and make facial expressions when a customer orders his food??? Or just slam the bread basket on the table when ordering more bread? Or put the drinks you ordered at the side of the table and walk away? And all without glasses! Sorry Urfa but I won't allow my own money to be treated like that.

When I went in to eat, while I was about to sit at an empty table, the waiter came and did not let us sit, saying that the boss would come and do not sit there, and we left because he did not show us the appropriate place. He was treated disrespectfully. There was no reservation sign on the table. The ventilation inside was also inadequate. Even though it looked like a Turkish restaurant, foreigners were working there. The waiters were disrespectful from the beginning. I leave the food to you so that their treatment does not affect my interpretation.

Very tasty Turkish food, large portions, freshly baked bread, good value for money.

Tea is served after the meal, no money is required, it's a shame really.

Two vegetarian dishes on the menu - falafel and vegetable casserole - very disappointing, because Kurdish/Turkish cuisine offers so much more. The atmosphere is reminiscent of a regulars' bar, rather unsuitable for women as there is an absolute surplus of men.

I received the usual Turkish atmosphere and service. Problem: the toilets should be more modern.

The service was super quick and tasty on Saturday night. Next time we’re in Hanover we’ll be back…

The food is not good and the services are not good

Unfortunately, the kebab is of very poor quality. High price poor performance. Salad tasteless, meat very dry.

Well, as a Turk I found myself really uncomfortable here, sympathy is a foreign word here, once and never again!

The food is quite good so far, but the kebab doesn't taste good anymore. The kebab used to be great but has now deteriorated considerably

Prices were already very high, but they seemed to have been added up incorrectly, so I ended up paying €4 more for a kebab with drinks than on the menu. This wasn't the first time.

Disappointing experience at Öz Urfa I had dinner with a friend at Öz Urfa in Hanover today at 11 a.m. and unfortunately had a very unpleasant experience. When we entered the place it was completely empty, so we sat at a table for six in the corner. Shortly afterwards a waiter came and asked us to change seats because a family was supposed to need this table immediately. However, 20 minutes later it turned out that there were only two people sitting there - and the waiter said nothing to them. This gave the impression that his reasoning was just a pretense. There was also another disrespect: We ordered two soups and therefore also wanted two pieces of bread. However, we only got one. A seat away, other guests had exactly the same order – and they got two loaves of bread without any problem. This unequal treatment was simply annoying and reinforced the poor impression of the service. The food itself was fine, but the service was a disaster. Unfortunately, I cannot recommend the shop and will probably look for another address for good Turkish food in the future. ⭐☆☆☆☆ (1/5)

Adana Kebap the best in Germany.. Kelle Paça soup the absolute hammer

Thanks for the great food and the nice meaning. Kind regards, Tobias

The Öz Urfa on Goethestrasse is without a doubt one of the best Turkish restaurants in Hanover! The quality of the food is excellent - the meat is juicy and perfectly seasoned, the side dishes are fresh and aromatic. Especially the lamb skewer and the homemade bread are an absolute highlight! What makes the experience even more special is the outstanding service. Our waiter was not only extremely attentive, but also incredibly friendly and professional. He made sure we felt completely comfortable and provided great recommendations. If you are in Hanover and want to enjoy really good Turkish food with excellent service - Öz Urfa on Goethestrasse is the best choice! I'm already looking forward to the next visit.

The waiter was very rude to me and my friend! The Iskender wasn't tasty at all, the bread was too soggy and the sauce was very bad. Inedible and gives severe heartburn🫣 and in my opinion too expensive for the taste

Really a great shop with delicious food. Then I immediately remembered my last vacation in Istanbul. Simply great!

The food we ordered wasn't fresh and we were annoyed the whole time and kept coming to us and asking, what else could it be? We couldn't even enjoy ourselves?

It's a rip-off restaurant. I definitely do not recommend it.

One of the best kebab shops I have visited, everything is freshly made, the best meat and the taste is super delicious. Price performance super friendly service clean easy to recommend.

This has been my number one stop for years! The quality is at a consistently high level (no unpleasant surprises). So if you like Turkish food, you won't be disappointed here.

I ate at this restaurant. It was a delicious meal. -Ibo's voice was not pleasant, isn't it :)

We really enjoy eating here. The employees are friendly. The food comes promptly and tastes really good. The portions are good. Price performance is right. There is a star deduction because it is very loud in the room.

We went to this restaurant spontaneously and were served quickly and the food was excellent ten out of ten

Always good when you want to eat a delicious grill plate. But also good for a quick kebab. Thank you again for the good tea

Totally bad service, unfortunately it was much better back then. The food was still good, but unfortunately that's not the only criterion.

The service is a complete disaster, they only come after calling 5 times and the table was left dirty and wasn't cleaned. There aren't any towels on every table, drinks are served without glasses, so the service wasn't good. The food, on the other hand, wasn't bad, hence the 4 stars for the food.

Food was inedible and full of gristle. Unfortunately the service was terribly bad. The boss radiated pure negative energy and passed this on to the employees. The waiters work listlessly. The boss yelled and fired a waiter. He left the store crying. I definitely won't eat here again.

I was there today, unfortunately I left with mixed feelings. The Mercemek çorba was great, the kebab plate with veal was good and tasted good. Unfortunately, the baklava was very dry and the çay with it was chargeable (somehow untypical). The rice pudding also looked a bit old. Unfortunately, the waitress was a bit disoriented and didn't take the order properly and was sure that we would have ordered something else. Conclusion: You can do it, but you don't have to.

The waiter on the very top floor is too cheeky for me

Today, we wanted to have lunch with my friend, but unfortunately we couldn't because the cutlet was about 40% cooked, they literally put raw meat in front of us, it wasn't like it was going to happen again, we didn't eat it and said we wouldn't pay for it, but they said we had to pay the bill and we paid, but they never apologized or tried to make up for their mistake here. We never eat food and we do not halal it

Neither the food nor the service was good, but thank God, the prices were quite high. Let's call it the Muslim stake, don't look at the name and leave, we entered and regretted it, don't be the one.

I got food poisoning after buying a Dürüm.

I was just there 20 minutes ago. Best kebab

Good atmosphere, nice staff and you get good, quick food for a good price

Yesterday evening I visited the locality Öz Urfa am Steintor. Unfortunately I ate the worst lahmacun in my life. The red cabbage was inedible.

We've been coming to eat here for years! We are always very satisfied. We drive almost 70 kilometers one way but it's 💯% worth it every time.

Best restaurant in Lower Saxony number 1

Best service and delicious food. Always my pleasure.

THE place to get a delicious warm meal in Hanover between 2 a.m. and 8 a.m

We had a 4-piece grill plate, unfortunately the meat wasn't good at all, whether it was raw or with cartilage... it's just a shame when you order such a large grill plate and the meat arrives that isn't even edible. The look was great, but the taste wasn't even one star

delicious and great with the family Going back there soon

The food was freshly prepared and, as always, very tasty. The service was extremely friendly and helpful, which made the visit particularly pleasant. I can only recommend the restaurant!

The best doner kebabs and soups you can eat in Hannover are here. As soon as you enter, Mehmet greets you with a smiling face. He has been serving with the same quality in the same shop, in the same place for 31 years.

"It's the first and The attention of the waiter and staff was excellent. The restaurant was very clean. As for the food, my dish, the meat, tasted like lamb 🐑, even though I was told it was beef... The taste was very intensely like lamb. And oh well! It had a greasy taste, a bit unpleasant. We have a stomach ache! 😮‍💨 Maybe that's just the way it is 🤷🏼‍♀️. Thanks, team."

A Turkish Restaurant in Hannover, the employees are very respectful and friendly. Even in some restaurants in Turkey, there is no one that serves such good anada and urfa kebab (except the ones in Adana). I deduct one point in terms of hygiene and cleanliness. They should be more careful. It is a successful business in terms of price, performance, service speed and communication. I recommend.

Eating was a kebab like 30 years ago when the kebab cost 4 marks. I thought I would test it again after so many years the kebab now costs 8 euros but I have to say that the 8 euros are very good even if they are expensive was laid out because the kebab is really awesome, everything that was on the kebab was freshly prepared as it should be. Service well, it could have been a little better. They didn't ask her like before whether it was tasty or whether I had another wish would have

Fair prices. Had a lentil soup. She was great.

Adana Kebab is delicious but grilled quickly and still raw inside.

Four extra Adana Kebab without not at all for 60 € I find it very expensive. Never again 🤫 5 people €219 Thank you

I like to eat there every now and then. Today when I was paying I said that I would like some Turkish rice pudding to take away and that's what I got. They poured the rice pudding from the counter into a package that was way too big (!). It no longer looked appetizing, you could already see the bottom of the plastic. It wasn't tight either. They could have also told me that it wouldn't work to take away today because the packaging wasn't the right size, or I would have agreed to this packaging. But it's unworthy like that, sorry!! In addition to the rice pudding, I also didn't like the behavior of a waiter today. He put our food away without saying a word and didn't ask if we needed anything else or wanted to drink tea (which is common there). We sat at the table for another 10-15 minutes and watched the waiters and others asked about the tea.

Grill plate with fire accelerator 😅 I come from Bielefeld, have been here several times and everything was always great. We had the grill plate for 3p for €75 Half of it was not edible because the fire in the middle was made with lemon kolonya (as an accelerant). Meat, Adana & Bulgur everything tasted like Kolonya lemon, really sickening. Then as a fix we got bulgur with cold kebab meat. Never again I've been a restaurateur myself, so when you make such a fatal mistake you have to apologize differently!

The food is very good as it should be.

very good food, polite and attentive service. We'd love to come back!

i was waiting the food here and a mouse 🐁appear at the door, after the service guy come and the 🐁 was affraid and run under our tables , so guys don't go there and eat again, me never in my life !

Tea €1.50 I think it's free, especially with a bill of €155! Doner meat top! Bulgur delicious! Bread Fresh! Bosses are very friendly!

A very good kebab shop! Everything just fits!

Very tasty, very friendly service

Great, delicious food, top service, would be happy again

Doesn't taste good, I'm not going again

Actually very good and the employees are nice, but they always stand and look at you and it wasn't that great...

So we decided to come there and buy something, should the employee at the counter turn around and swear in Kurdish, should he repent again?

I visited many restaurants in Hanover and was not satisfied with any of them Öz Urfa has not lost any of its quality or taste. Öz Urfa remains number 1 in Hanover

The food was terrific 👌The lamb skewers were juicy and the side dishes went well with them. First there was Turkish flatbread with a very tasty spicy vegetable paste (ezme) and tzatziki. The service is very courteous and nice. The restaurant is now getting a little old. Overall a solid 4.5 out of 5 stars. I'll be back 😁👍

It's really delicious, but of course you have to wait because there are a lot of customers

For a while you always got a free sauce and bread before the main course, now it is noted as an extra €6 on the bill...

It was the worst lahmacun I have ever eaten in my life, it had no flavor, there was no proper meat, the dough was not cooked, rotten vegetables were chopped in the salad, the service was very sloppy. I don't know what else to say, I don't recommend it.

Was there with a friend, the waiter was quite friendly, but the rest of us weren't. Food was okayish, but the presentation was rather meh, there are better shops that don't do that fancy.

This used to be a really good kebab. Nowadays there is hardly any left in it, sauce belongs in the bread and not just slapped on the meat. The bread is simply more than soft. I will definitely avoid this store.

Top food and top service for years

I am really disappointed with my visit to Öz Urfa in Hanover. The chicken soup was obviously reheated in the microwave and tasted like canned soup rather than homemade. That was the first big negative point. For my second dish I ordered the "Öz Urfa" for €25 and was expecting something better. Instead of a delicious, flavorful selection of meat, I only got a small amount of meat, mostly covered with onions and a few pieces of vegetables. There was so little meat it was almost laughable. I was looking forward to an authentic Turkish meal, but what I got was simply disappointing and not worth the money. Charging a total of €32 for chicken soup and the Öz Urfa is absolutely overpriced and the taste of the food wasn't convincing either. To make matters worse, the waiter was also unfriendly. I definitely won't be coming back.

I am really disappointed with my visit to Öz Urfa in Hanover. The Lahmacun was a failure! Instead of the delicious, flavorful filling I was expecting, I just got a thin dough barely smeared with tomato sauce and a few pieces of vegetables. There was so little minced meat in it that I almost thought I had ordered a vegetarian version! I was looking forward to an authentic experience, but it was just frustrating. I definitely won't eat here again!