ÖZ URFA in Hamburg

The service is very friendly and helpful. The food is also delicious. Very nicely decorated.

Was thrown out because I "only" had a doner box, very strange

Super delicious, great service. The food was incredibly tasty and the portions were large. We received friendly service just before closing time. We'd love to come back. Keep it up ♥️

Even one star is too much for the discrepancy between cleanliness and the waiter. I cleaned my chair myself, and the staff who brought the food acted like they were swearing.

Friendly staff, delicious food, and a great atmosphere. What more could you want? Plenty of seating and tables are ideal for family meals—even when there are larger groups. We love coming here. Reservations for weekend evenings are recommended.

If you're looking for a kebab, this is it. Very good service and friendly staff. I highly recommend it.

I've been to this place multiple times, food is always amazing, service is prompt and courteous, the free fresh bread and sauces are delicious. I've never had a disappointing experience.

The food was still good, even well after 10 p.m. Friendly service. The restaurant is very large, making it a bit uncomfortable (but the tables are great!). Perhaps they could use some room dividers/plants...

Everything was great, from the service to the food and cleanliness. The waiters were always friendly, the food was always prepared quickly, and it was fresh and delicious. We'd happily return.

We ordered two dürüm to take away. The service was very unfriendly and lackluster. The chicken was very dry, with hardly any meat in it. The salad was just as dry. The sauce was completely tasteless. I will never eat kebab there again. I took three bites of the dürüm and threw it in the trash, which is sad. I'd prefer to give it 0 stars.

Dinner, three grilled plates, price was okay, staff unfriendly, and the aggressiveness of the staff unbelievable. Never again.

The food is good. The service is rather moody and it's always loud inside.

Very tasty and fast, just respect to the staff.

The waiters barely speak German. As a result, you really don't get what you really want. I wanted feta cheese with my doner kebab and got a spicy doner kebab!

We had breakfast with the family on Saturday. The first impression was unfriendly service; you're practically forced to order more. The sucuk sausage was tasteless, very cheap quality, and the fried eggs were too. This is the second time I've been there, 5 years ago. The first time, we had to throw up from the grilled food, and now at breakfast, the same thing happened. Disgusting. Aggressive staff who are very unfriendly. Not a single nice employee. And no, we're not competitors. Bottom line: Disgusting.

They file a complaint if you write something bad on Google... ridiculous. For defamation... just because I said the food isn't good. 😅🤣😂

If you didint speak german reconsider twice because you are gonna be second category customer. We got table for 6 immediatly but waiter was't very involved we order 6 durum kebab with soft drinks and the It is start. Waiter toss to our table drinks together at the corner we have to share them and other guests have served drinks individual per person of course with glass which we didnt get and we have to drink from cans and bottles. Second thing we waitng more than 40 minutes for our food when other guests get It in 10-15 minutes. At the end they served food without any tissue . That was terrible experience after that we feelt like It was racist. I do not recommend it, and I strongly advise against it.

We came in to this restaurant with good mood but when we order food and drinks waiter bring ours drinks and put them at the corner of table when for other guests waiter have got It right to the person which order that. Every table get glass at the beginning together with menu except ours what's force us to drink from bottles and cans. I ate more than a half of durum only because I was hungry. Sauce and vegatables were very sour I Hope It was fresh. If you dont speak german better choose other restaurant where customers are treat rightfully.

Very good food. The staff are very friendly and quick. I'd happily come back again!

The food here is super delicious. I've tried a lot of it, and it's simply delicious.

I'm always very, very skeptical about kebab shops, even though I love kebabs. I took Lamacun with meat to top myself... for me it's one of the best things I know in Hamburg 🤤 from now on we'll go there as often as we can. (from Wilhelmsburg)

Great restaurant with a fantastic atmosphere! Great food, also offering catering!

Everything was great, thank you 🙏🏻

The new waiter, an older Turkish man, is very unfriendly and unmotivated. He's ruining the restaurant's good image.

Super delicious Turkish specialties and good portions

Brother... I'll tell you honestly: That wasn't a kebab, that was a disaster with the sauce! I walk in, thinking I'm going to get juicy meat, a nice fresh salad, a little spicy sauce, you know? But what happens? First of all, the meat was as dry as my aunt's feet after a summer vacation. Sauce? Wallah, I asked for spicy sauce – brother, I expected tears, but instead I get tomato soup! The salad was sad, the cucumber was already tired, the tomato wasn't in the mood. And the bread? Brother, the bread was stale... like it was from yesterday, the day before yesterday, and even more yesterday. I say to the man: "Abi, put some love in it, okay?" He looks at me, says nothing. Brother, there wasn't any love at all. I eat half a kebab, then give up. Even the trash can looks at me like, "Wallah, you don't deserve this." Never again, brother. I prefer to go to my grandma's; she makes better kebabs with minced meat and a lot of heart.

"Brother, what was that? I come in, say "Salamun aleyküm" politely, no one looks, no one answers... Service like a construction site – just dust, no love. Then the kebab... Wallah, I thought it was a diet version. Meat less than I trust in this place now. Bread as hard as my father when he sees the bill. Sauce? Dry, brother. I had to put yogurt on it at home to make it slide. And what was that with the salad? Three iceberg lettuce leaves and half a tomato – is that called salad these days? Never again, brother. I'd rather go to Uncle Ahmet's around the corner, at least I get respect there.

Not recommended – the kebab wasn't good. The staff was unfriendly. A real shame!

Unfriendly service. I ordered tea twice and didn't get it. When my daughter went to the bathroom, the waiter cleared the rest of her food and dishes away from her without asking. I was still eating. After I had the last bite in my mouth, my table was cleared away in no time. At the checkout, my daughter was advised to reconsider her regular attire. That's probably why I didn't get tea. Unfortunately, I didn't notice this. We won't be visiting this place again.

Very nice service, delicious food.

Best store of the öz Urfa chain

Unfortunately, I'm very disappointed. The staff is extremely unfriendly, and the service leaves a lot to be desired. I ordered something specific, but they simply swapped it for something else without consulting me—according to their own taste. I used to be a regular here, but the quality is getting worse every time. This was definitely my last visit. It's a shame.

Very good food Friendly staff Fast and fresh

Amazing food with great service. Large portions. The mixed grill is definitely worth it, all the meat very tasty. All roasted on coals / fire or in a wood oven. For vegetarians there are falafel options.

The kebabs are solid. The atmosphere is stable. The prices are just too expensive, especially for items other than the kebabs.

We were there yesterday. Unfortunately, the two waiters were very unfriendly and seemed extremely unmotivated. The food was delicious, but the Dürüm is getting smaller and smaller, and the prices are rising. 🥲 Unfortunately, some of the furniture is very worn. The chairs are extremely saggy and very dirty. So, from now on, I'll go for takeout. 😊

The food was very tasty 😋 thanks to the whole team

Delicious, meat super large portions

The best food around. 5 full stars

The place used to be better - compared to other Turkish restaurants. My last two visits were unfortunately negative. The first time, we ordered regular, plain yogurt INSTEAD OF the sauces that are always served with it. The sauces are always free. The yogurt was charged extra for €5.50, which I thought was a disgrace, since, as I said, we wanted it INSTEAD OF the sauces and not separately. On top of that, the chicken cutlet gave me the most severe diarrhea you can only experience in hell. The chicken cutlet wasn't served first, though, but lamb cutlet. Such misunderstandings can happen, but when the waiter started arguing with me, I wondered if he was trying to rip me off. In the end, he swapped it. The next time I visited, I ordered something different than what was served to me. When I pointed it out, I was told what was served was better (obviously, and also more expensive), and they didn't offer to exchange it. I ate it anyway. It was okay, not much meat. It saves money. Taking a kebab from there and eating it at home is fine, but nothing more. But be sure to check whether they cater to your needs.

This place and the service are simply unbeatable. The price-performance ratio is also absolutely perfect.

Let me briefly tell you what we experienced at the restaurant today: First; three of us sat at a table, when no one came to take our food order and after waiting long enough, I showed myself to a staff member at the cash register and told him that we wanted to order. Thankfully, someone came. He took the orders that we wanted to be separate. When another staff member brought those orders, we saw that the 50 Euro meals that should have been on two separate plates were put on a single plate and we were disturbed. This is very amateur and wrong service. It is far from professional to think that everyone sitting at the same table will shake a spoon on the same plate. Why would I eat the same meal with a guest, relative, colleague or friend of a friend? The staff member saw us for the first time and did not know any of us. Without asking us or getting our approval, he combined the meals of people he had no knowledge of or interest in. Second; the "master" who put the meals of two customers on one plate did not write the meal of the third customer on the order at all. We reminded him again after waiting 20 minutes. In other words, we were disgraced with our money.

Courteous, polite, always fresh and delicious.

A delicious, family-run restaurant! I can only recommend it wholeheartedly. Keep up the good work!

I was in the store today and unfortunately I was extremely disappointed. Apparently the employee couldn't cut fresh kebab meat and instead collected leftovers from the bottom of the skewer - an amount that wouldn't even have been enough for half a kebab. The salad and sauce were completely wrong even though I clearly stated what I wanted. When I wanted to eat the kebab later, the meat seemed old and dry, as if it had been lying there for hours. I couldn't eat the kebab and threw it away straight away. Very disappointing - something like this shouldn't happen. Even though I'm a regular customer, I'm changing kebab shops immediately!

I ordered a kebab that was ok, but the wrong sauce was given. There wasn't even anything going on in the store, so ordering at the front would have been easier. I don't understand this system, it's unnecessary. I can tell him at the counter how I want the kebab and he prepares it and I just sit there instead of sitting down at the table straight away and waiting, it took a long time. I then got up myself and told him what I wanted to give him the kebab, he just walks past me 😅 what's the point? Something like this is necessary for a kebab

A very good kebab shop has a very long dürüm. I was there today and they made extra meat for me

Every time we go, the prices written on the labels/menu are different from the prices they say. We warned several times, for example, a kilo of baklava is 25€, 1 portion of grilled chicken is 18€, the total bill is 45-48€, or 1 cake has a 25€ tag, 1 sparkler, 5 plastic forks, we had it packaged from the restaurant and bought it ourselves, the price is between 30-35€. And so on every time. The kebabs and desserts they make are really delicious, but I don't understand why they do such a thing. Do not write 25€ on the label or menu, since you will sell it for 30€.

I have never eaten such a bad kebab. Hardly any meat on it. For that price a vegetable kebab is a disgrace.

The food was very tasty and the service was very friendly and nice

Highly recommended, delicious, delicious, even tastier, it's always worth a visit

I was already there hoping it was always very tasty and I can only recommend it 👍👍👍👍👍👍👍👌

We've eaten here twice now and we've always received very friendly and quick service. The food was great 👍🏻 Hence 5 stars.

I think that kebab is the best and baklava is very tasty

Very tasty food and very filling. Service left something to be desired even though it wasn't busy. Drinks didn't come until 15 minutes after the meal. Would have liked to order more drinks, but no one came. Too bad. Otherwise a good shop.

Delicious food with good service. But the prices have increased...

Clear! Here is a suggestion for your recommendation: --- I was at the Öz Urfa restaurant in Hamburg and I was absolutely thrilled! The food was very, very good – incredibly tasty, freshly prepared and with great attention to detail. The atmosphere was pleasant and inviting, and the service was extremely friendly and attentive. If you want to experience authentic Turkish cuisine at the highest level, this is the right place for you. I'll definitely come back.

Good selection of Turkish dishes. We regularly eat there with the family. We even find something on the menu for my demanding mother. It is very spacious and very well attended. Reservations should be made on public holidays.

My personal top 3 ..and Urfa is nr 2 . Love this place.

I visited ÖZ URFA and was immediately warmly welcomed. The atmosphere was cozy and informal, which made the visit a special experience. The food was an absolute delight – authentic, lovingly prepared, and of high quality. I was particularly impressed by the friendly service, which made the evening even more enjoyable. A great place that I would happily recommend to anyone looking for an authentic culinary experience.

As soon as we landed in Hamburg, we filled our empty stomachs with döner. It was 8 euros. We went with a suggestion. They offered us dessert with tea. The next day, we went for lentil soup. When you go out of your country, it is very important to see and trust someone from your own country. We would also like to thank the waiter Sabattin Bey for his interest.

Everything was good, plate for 4 p. ordered was good and a lot for 100€ were satisfied

Best address if you want to eat the world's best kebab and other Turkish delicacies. We really enjoy coming here again and again.

Unfortunately, I regret to say that I cannot recommend the store. Every time you place an order something is forgotten or brought to the table incorrectly. At some point it has to be right, right? The service is just terrible, especially from one person. ! 3 X NO

Incredibly unfriendly staff and a kebab that is no better than a "U Bahn Döner". But it comes at a steep price. Unfortunately, falafels are not homemade here either. There are much better ones in the area. Never again for me

We had a delicious dinner 😋 and the friendly and attentive waiters were very fond of children

Simply perfect – absolute favorite restaurant! We had the pleasure of eating at the Öz Urfa restaurant in Neugraben and absolutely loved it! You feel welcome as soon as you enter - the entire staff is incredibly friendly, hard-working and attentive. We would particularly like to highlight Sabri, who makes the stay even more pleasant with his warm manner and professionalism. The food is of excellent quality, freshly prepared and incredibly tasty. Particularly impressive: The waiting times are extremely short! Despite the high quality, the food is served quickly - simply great! The overall ambience is also convincing: hygiene is at the highest level, especially the customer guest toilets are very clean and well maintained. There are also excellent parking options, which makes the visit even more pleasant. We can recommend the Öz Urfa – everything fits here! Great food, great service and an all around perfect experience. We love Öz Urfa in Neugraben ❤️👍🏼 Kind regards Funda & Galip

The food was very tasty, the service was quick and very friendly. Unfortunately I found the volume to be too high, the store was full. All in all, it's worth eating there!

Everything fits here. Great food. Great service.. We'll be back..

Very good food. I will repeat. Fast service also.

Quality food, nice service, you can recommend it to our friends. If you are hungry and want a quality meal, go and eat right away.

Doner kebab was so-so. Bread good, sauce OK. Too little salad. Ambiance ok. Service is just about the minimum standard.

Disappointing, poorly organized and just lazy! I drove an extra half hour only to find out in the store that there was no flatbread - because it was "freshly made" and couldn't be given out at the moment. But it just seemed like he didn't feel like walking 10 meters back to get some just because there were two other customers in line. Totally overwhelmed, poorly organized and also lazy and incompetent. Absolutely frustrating and unacceptable! I will definitely never take a detour for a service like this again. The shop is done for me.

Good food, clean, large rooms, good service. According to our own information, also HALAL. Unfortunately we don't have a prayer corner. Not even 1.5 square meters of space where someone can briefly pray. Anyone who advertises with HALAL and has a lot of space can set that up if they really want to. Instead, when you inquire, you will be directed to the mosque 50 meters away, which is always closed. I asked several times about the opportunity to pray, was directed to the mosque and found the mosque locked. That is not an honest answer and not good service that I want from a HALAL Reataurant. Maybe HALAL is not a BELIEF here in this restaurant but just a BUSINESS MODEL. Unfortunately, not a good deal for Ahirah.

It is considered that we were poisoned by the food we ate. We experienced stomach pain and vomiting throughout the day. I definitely do not recommend it. They spoiled their food incredibly. It's a shame for the money we paid.

PEOPLE PEOPLE ATTENTION!!! I WOULD NOT RECOMMEND THIS STORE TO ANYONE. THE WAITERS ARE ALL RUDE TO THE EXTENT IT CAN'T GO ANYMORE! THE QUALITY OF THE FOOD IS A FAILURE!!!! THE STORE IS MAYBE 2 YEARS OLD, EVERYTHING IS DUE! WHEN YOU SIT ON THE SIDE OF THE WINDOW THE COVERS FALL ON THE BOTTOM OF YOUR FEET!!! ONE WAITER ALWAYS ACTS AS IF HE CAN REMEMBER EVERYTHING WITHOUT WRITING IT DOWN BUT FORGET HALF AND THE OTHER HALF COMES WRONG!!!!

Very tasty, kind staff, good prices...👍👍👍

I eat here often and everything is always great.

Food tastes good, ordering to take away only takes 5-10 minutes, staff is nice and quick to prepare.

Unfortunately, nothing worked here front or back.

Fraud is not uncommon in this store. Two friends and I recently had dinner here. According to the staff, you should pay €26 at the checkout. Even though we only ordered for €20. We had to have a long discussion with the staff until we received the money we overpaid back. I heard a similar situation from other friends of mine in this branch. From now on I will no longer pay anything here without an invoice.

Great restaurant. Everything is going smoothly. So the best food with very attentive staff. The large wood-burning oven in the middle of the restaurant is impressive and worth seeing. The bread etc. are also baked there. It couldn't be better! Biggest praise.

Fast service. The waiter does his job very well

Everything great. High quality. Great service

Very unfriendly plus expensive prices for the food and disrespectful employees and poor food quality. I'll never say what I eat here again.

Great load!! Everything was great 👍🏻!! Very tasty 😋

One of the best Turkish restaurants in Hamburg. Bit expensive compared to other places but it’s worth the price considering the quality and service offered. Their kebabs are really yummy ❤️

Everything perfect. Been in Hamburg for 5 days, ate there every evening. Everything fresh and very tasty. Thank you very much 🙂

I always liked it because it tastes delicious and you get a tea or two, but since the nice staff is no longer there but someone with a white shirt who is so unfriendly, it's a shame I can't go there anymore 😢😢😔😔

Currently 10/2024 The service is super friendly and the food is really tasty. The plates are really full. Great restaurant. Old post: One of the most important things in a nice restaurant is how you are welcomed and served. We reserved a table for Iftar yesterday. Unfortunately, the waiter didn't feel like working and was unfriendly to me and my family. If you want to have a nice evening with the family, something like this unfortunately ruins the mood. The food was OK, nothing special. 1 dish out of 6 was very cold, which can happen, but at a price of around €20 per plate you can expect to get a real warm meal. During Ramadan you actually expect everything to be a little nicer or better organized. You can take Köz Patara in Harburg as an example; the restaurant is very familiar and incredibly accommodating during Ramadan. My father told me about the same incident, hence the post. Hopefully something will change.

I have the feeling that you have become even better 👌

Really tasty food, can only be recommended! Great price-performance ratio! Just try it out....!

Yummy Cheap Clean Friendly What more could a guest want👍

As a native of Adana, I was finally able to eat a nice Adana kebab in Germany, so I'm very happy, the lahmacun was good too.

Food very tasty, but very reasonably priced! Became too expensive for frequent visits.

Today we had lunch at this restaurant (4 adults and 3 children). The food was delicious and the atmosphere pleasant. Toilets clean and airy. The waiter surprised us with some dry ice over which he poured water and a lot of steam started coming out. It was an unexpected and beautiful moment at the same time. We will definitely recommend this restaurant to others.

I often visit this restaurant and it always tastes good.

The staff is very friendly and helpful. You get a lot of food for your money. It tastes very good.

Very nice restaurant and super delicious food. Adana was mega.

I'm here for the first time today (European Judo Cup), I was blown away, great service and great cuisine. I'd love to come back there when I'm in Hamburg again. Greetings to the ÖZ team