Osman Bey in Köln

On 17.10.2024, I went in to have dinner with my son and left with my hands shaking. I ordered wings for my son and alinazik for myself. Less than 2 minutes after the food arrived, I saw a huge hair on my plate. I called the waiter and showed him my fork and asked if he could please change my plate. I was ashamed and didn't mention it to other customers. What happened? What's there? He started to raise his voice because he couldn't see. I said there is hair, what don't you see? Maybe you threw it, he said directly? I am 40 years old and I have never encountered such treatment in my life. He talked non-stop, saying, "You screwed me over so you don't have to pay the bill." Finally, he blew me up. Sir, the owner of the place, please do not employ people who do not like their job. Your employee cannot treat anyone this way. You cannot put everyone in the same category for the problems you face as a tradesman, we take care of the food we eat, hygiene and good manners. With all my kindness, everything is for people, it shouldn't be, but it happened, but I still didn't get beaten by your waiter, even though I asked him to change my plate. Now, your other employees who do their job properly or you, the business owner, are all evaluated in the same light. "If I had said, "I ate the food and there was a hair on it, I don't want to remove it," yes, he might have doubted it, but he wouldn't have been able to exhibit that attitude again. A person who claims that he cannot see huge hairs in a job that requires hygiene should not work in that job anyway. You all apologized, thank you, but you weren't the ones who should have apologized. You lost someone friendly to tradesmen and small businesses without winning, I will tell everyone about my experiences and file my complaint with the relevant institutions. You didn't want to get an account from me? I absolutely could not accept such a thing. But again, I would like to think that you made such an offer out of good intentions and shame on behalf of your employee. Because that wasn't nice. I asked for my receipt when I left because I will be reaching the relevant places. It is not anyone's place to talk and act like this to me. Your employee probably wanted to say, "The criminal shouted and scared the innocent." I'm sorry, I can't be disgraced with my money.

Last week my family and I had an unforgettable dining experience at Lalezar Turkish Restaurant. I've tried Turkish food in many places in Germany, but the lamb skewer I had here was by far the best. The meat was incredibly tender, flavorful and grilled to perfection. Before the main course, delicious Turkish meze was served along with warm, fresh bread, which was a nice touch from the start. The service was also excellent, especially Ali Bey, who made the evening even better for us with his warm and friendly manner. He was both attentive and quick, and his humorous comments created a pleasant atmosphere. Every detail is taken care of in this restaurant, making you feel at home. The food, atmosphere and service all deserve five stars. If you are looking for a true Turkish cuisine experience, Lalezar Turkish Restaurant is definitely worth a visit. We were very satisfied and will definitely come back!

It was our first family trip to Cologne and our first visit to Lalezar. I found this location on Google Maps prior to the trip. By luck our hotel was nearby so we could just walk to our dinner location. The restaurant is located quite centrally in the southern old town of Cologne. The interior is pretty big and spacious. The first thing that you notice is the authentic smell from the charcoal grill. The staff welcomed us friendly and took care of our wishes during the whole evening. I also got food recommendations which were spot on. We had lentil soup, a pide with cheese, some grilled köfte and lamb skewers along with some salads and mezes. The amount of food was too much of course. But it's typical Turkish hospitality. The taste of the food was outstanding and the meat was really tender. The soup was delicious and served as a large portion. We loved to listen to the nostalgic 90 Turkish songs and later to the traditional songs. The restaurant has an accessibility friendly entrance however I do not know how the wash room doors are. Would I visit this place again? Definitely yes. If you like food from various parts in Turkey, I strongly recommend this place.

Tasty food loved so much. loved to be visiting again

We used to order here more often and really enjoyed it - the food was always very tasty. Something has changed in the last few weeks. The meat has bits of cartilage/bone in it, the salad doesn't have any dressing like it used to and the yogurt dip tastes kind of old. For the price, everything is a no-go. Unfortunately we will no longer be ordering here.

Such a nice and courteous staff, delicious food, quick and well prepared, everything can be observed and is fresh. Particularly noteworthy is the friendliness towards our kids...always happy.

Very successful Turkish dishes, very generous portions Always happy 👍

Super tasty, the waiter was very attentive THANK YOU Everyone is always nice and friendly and delicious again October 5th, 2024 THANK YOU

Hello, For the first time with family in the restaurant since the change of ownership. Visually very appealing. Table stuck. Disgusting! Cards were brought, sticky! Disgusting. Menus were very minimalistic. Taste mediocre. When the children received packaged ketchup and it had mold stains on the outside... We paid and left the restaurant immediately.,,., Never again. Just disgusting. Hygiene standards poor...

Can only recommend to everyone, staff friendly, food very price management top.

I have eaten there several times and have been satisfied overall each time. I recently had dinner there with my husband and everything was good, quick and tasty. The only negative thing we noticed was a loud argument between two employees. Things calmed down quickly, but only because colleagues intervened. Southern temperament is one thing... But unfortunately it's not possible in front of customers who pay money to eat in peace. We will still come back 😌

Very bad service. this man with his red hat. Disrespectful treatment of customers

Food poisoning from bulgur I'll never come here again

My aubergine köfte wasn’t nice at all. The aubergine was still hard and the köfte , ( minced meat) was raw , even after sending it back to get cooked a bit more it still came back raw. I could not eat it. My ayran , ( yogurt drink) had no froth which it was meant to have as I had ordered the original version, the froth is the tradition. After I complained I was only told that I shouldn’t order that dish next time I come. What a joke. I will never go there again.

It was okay, cleanliness could be better, plastic menu cards could be wiped down every day without much effort.

Highly recommended - delicious food 😋

Starter in particular zaziki was expired points could be seen and it was very sour the rice was hard the salad was already dead from the taste the chicken meat was just almost rusty everything was black really disgusting and the Diet Coke was expired right hur...

My wife and I visited this restaurant because we love Turkish food, but unfortunately the waiter made our date so complicated and stressful that it ruined the entire atmosphere. For us the most important thing is the atmosphere and it made everything else seem rude and unfriendly. For us this is the worst Turkish restaurant we have ever been to. We arrived and really liked the vibes of the place and were very excited about the food. The waiter brought us two types of spreads and warm bread, and we were initially thrilled because everything looked so delicious. Then he came to us, we ordered and he took the bread away again and left only the sauces, which was very rude to us. He also told us to go to the checkout to order and pay. After this experience we no longer had any appetite. I told the waiter that I wanted to take my food to go, but my wife wanted to eat there since we had already ordered drinks. While she was eating, the waiter looked at us very unfriendly, as if we had done something wrong. The food wasn't particularly good either, or maybe it was because of the strange atmosphere. Overall it was a very disappointing experience and we definitely won't be returning.

I would have liked to give more stars! Eating makes someone full. The food tastes great and always looks delicious. In addition, the employees are friendly, no matter who, the waiters or the people at the counter, everyone is friendly. I only recommend it!

Food, service...everything 🗑️I can only STRONGLY ADVISE you from going there...thanks for the food poisoning I'm completely knocked out in bed because of this food.

Dear restaurant owner, All employees in the restaurant who worked on July 17, 2024 treated the customers arrogantly and obviously had no desire to work. Their behavior seemed like they were trying to throw the customers out. Please ensure that your employees do not damage the restaurant's reputation and do not work diligently. Best regards,

No love for the product… Last night we got a kebab with veal, unfortunately it wasn't good. Cartilage and bones in the meat… hardly any sauce in the kebab and the bread was half grilled so that it fell apart halfway through the kebab. For €7.80 I expected something different from a shop that advertises its charcoal grill... A pity

I always visit Turkish restaurants with my Kurdish colleague during seminars because we like to avoid hotel meals. I can only recommend Lalezar's, but you have to be hungry, the portions are not small. Doner is not Turkish, but Lalezar!

Ate very tasty kofta... the garlic yoghurt was also very successful. Köfte fresh from the grill with a successful salad and bulgur.. All highly recommended!!!

The fries were simply undercooked and tasted extremely whack. Never again!!!!

There is a difference between their presentation to non-Turkish customers and their presentation to their own citizens. It was the worst meal I've ever eaten. I placed an order from Adana. I would not recommend it in any way.

We had fries, most of which were still too raw. You can already tell by the color. It's a shame :/

You can't get something this delicious anywhere else. Just be hungry.

Everything was fine until I found a hair on the salad 😏

Classic Turkish restaurant. Service was friendly

Had something to eat there today with two friends. One of my friends had a chicken plate with me. And my other friend a grill plate. Our food was so delicious. Before there was bread with dip sauces. The food was very good, the atmosphere was also very cozy to eat there. And the service was very polite and friendly. We liked it very much. Really good food, 😊👍.!!

Best food in North Rhine Westphalia!!!

Top kebab, top service, best shop in Cologne South!

The kebab tasted nothing. Service was also unfriendly. I wouldn't come back.

It used to be one of the best kebab shops in Cologne. What is being served today is a real meat mixture that you wouldn't serve to a dog. Very disappointing development.

The best waiter there is Ali Hikmet, always a friendly smile and service is simply perfect, he knows his job, keep it up. So everyone come eat here, have good service from him and don't come away with empty margins.

Used to be a great shop. Some of the current service staff are hostile to customers and uncaring towards children.

It's an absolute impudence to let this young man approach people! Argues with the older, nice man (waiter) in the presence of all the customers and exudes an aggression during the customer conversation that is absolutely not possible. The food was also bad but that could of course also be due to the lateness of the time. Definitely won't happen again.

The world is generally a better place after a meal at Lalezar. I like to come here to treat myself to a little break from everyday life. I love the mixed house dishes that vary every time. Add the fluffy flatbread, homemade ayran and finally a Turkish tea and I'm happy. Sometimes it's just the little things that make life more beautiful. ❤️

Larger Turkish restaurant in the southern part of Cologne. Large selection. Not unfriendly, but not overly committed staff either. The biggest problem was that 3 of 4 people had stomach problems during the night - one woman vomited. I also expect that unnecessary plates from the starter will be cleared away during the main course and that the box for taking away uneaten food will be filled in the kitchen and not brought to the table for you to fill yourself. Since it isn't stated out there what religious concepts the management follows, I would have liked to have known beforehand that I wouldn't be getting any wine. We'll look elsewhere soon.

The best Turkish restaurant in the southern part of the city. The people are very nice there and the highlight is the homemade Ayran.

Yes, you can eat well here, everything looked pretty good. I like eating here...and the service is pretty good too.

stay away.. would not feed this to a dog

We were there this evening and were served by waiter Ali, super friendly service and the food was also very tasty. We will definitely come back to eat here.

Very satisfied. The food tastes very good, is very fresh and the staff is very, very nice. In particular, the gentleman with white hair is very nice and fulfills every wish. The boss should give the man a raise.

Beyti tastes wonderful, the best grill in Cologne

1 time and never again. Was here on a recommendation. Main courses came cold and were served before the starter, even though we specified the order so that this didn't happen. The starter and main courses were not complete; instead, other types of meat were served in quantities that were not in the order or not in the quantity. It was obviously leftover scraps thrown together. When asked, they apologized several times, but the kitchen was unreasonable. Only with emphasis, since everything went wrong, were missing dishes served 30 minutes apart. The air conditioning is on automatic so that you are pumped full of cold drafts every 5 minutes. In the end, the head waiter asked for forgiveness several times, but it didn't help. A group of guests was completely anti-social and behaved like animals, the waiters did nothing about it. Horror evening.

We were there on Tuesday at 10:00 p.m. Friendly welcome, sticky tables and very bad food (the worst kebab I've ever eaten). We paid €19 for 2 kebabs and two cokes.

Although the ambience and location of Lalezar Restaurant is actually pleasant, my overall experience there was disappointing. The service left a lot to be desired as the waitress was not attentive and objections were simply noted without being responded to. The food served was particularly disappointing, particularly the Sac Kavurma, which was unfortunately lukewarm. For an Iftar meal, this type of service and quality is absolutely not recommended. It lacked the promised warmth and freshness, which severely affected the quality of the food. Quote: you are right the food should be warm - but I was asked to pay in full.

Nice ambience and good service. Food is absolutely solid. I really enjoy going there.

I was there at carnival, the kebab was in my hand 5 seconds after I ordered it, so it was definitely prepared, the prices were covered up, so it was more expensive than usual. I can understand it, but... It was the worst kebab ever, completely dry, only salad and meat, hardly any sauce. In the end the bread was still completely dry like a piece of toast. I thought it was a carnival problem, but when I saw the photo of the kebab here, I have to assume that the kebab will never be able to eat again.

Was turned away with a dog at lunchtime even though there was hardly anything going on. With the previous model it was definitely ok with the dog if he behaved. We used to always be there with the whole company but that probably won't happen.

Tastes good, unfortunately portions too small for this price. Unfortunately there are only a few seating options but otherwise pleasant

It was Friday and the restaurant was busy. So I hope that my impression is not the rule. I've eaten there a few times, although it's been a while since the last time. The staff tried hard but were overwhelmed. It takes 50 minutes from being seated at the table to serving the meal. The drink - the wrong one too - came after 15 minutes. Otherwise there was a little dip with the bread - not this time. When the food came (lamb chop with side dish) I was really disappointed. I usually recommend this restaurant because of the lamb chops. The side dishes were cold, the chops were very thinly sliced ​​and dry. Things didn't look any better when my wife ate. The price of just under €19.00 was more than too much for what was delivered.

The fat man didn't listen and gave me the wrong food. He was also super rude and tried to rip me off when I was collecting the money.

Carnival in Cologne.. not friendly, totally hectic, no patience with people who are of course a little drunk at carnival and react a little slower. Snack bars at Chlodwigplatz should be able to handle this. Food actually tasted good - chicken kebab bread and meat was very tasty. I went here specifically because I thought there were so many people going there. It's better to support others too. 🤔🤕unfortunately I didn't think the staff was great. But it could also have been on the 4th day of Carnival. Still, it's kind of a shame.

Probably the worst kebab I've ever eaten. Really disgusting! NEVER AGAIN!!!!!

Fast service (good!) but an 8 euro Dürum with some meat, cabbage and salad (including sauce) is a bit cheeky. The taste is okay, but there are clearly not enough ingredients for the money (tomato, onion or whatever). I wouldn't buy again.

Doesn't make an effort... the boys aren't good

Prices at carnival are incredibly anti-social. Wrong sauce. They also made fun of us when we misunderstood something. No recommendation!!

It couldn't be worse Paying twice is one thing, but paying three times is just too much

Worst service/worst kebab!!! There was no service at all and I was simply given a Dürüm kebab. There was no salad except for leaf lettuce. The meat was half raw and tasted really bad. In the case of Pommdöner, the fries were so salty that they were no longer suitable for consumption. Please buy a kebab somewhere else! This store should be closed.

Falafel Dürüm ice cold and totally bland. Just sad.

Food ok, unfortunately they were deducted… definitely write down what you ordered!

Employees not nice. Food not good! No sauces! No tomatoes and cucumbers in a kebab? Just meat and salad? Pooh! Not recommended. Unfortunately, thanks to the food, I'm confined to bed. With vomiting and nausea, I regret visiting this (restaurant). The employees (at least 10) were also extremely inept at criticism! I have also considered taking legal action (health department).

Super bad kebab not worth recommending €7.90 a disgrace. For this quality doner sauce is much too watery and the meat is very bad. Employees are unfriendly and rude. Employees design the doner according to their choice and not the customer's. Please don't go there

I ordered a small wrap of lamb skewers half an hour ago. I also asked the prices before ordering. They said a large lamb skewer in a wrap is 10.50€, a small lamb skewer in a wrap is 8.50€. I ordered a small lamb skewer wrap. When it came to payment, they charged 9€. This is not a nice move at all. We won't go bankrupt with €0.50, bro. There is no need for such actions. If you say 8.50€, you will deduct 8.50€. Otherwise, this is fraud and it is within the rights of the people. They will ask for your account in the other world. May God grant you what your heart desires. Don't treat everyone like a drunkard just because there is Karneval.

The kebab tastes weak. A tragedy.

Really good food, simply delicious, top performance. Service was super friendly. Gladly deserves more than 5 stars

Ein sehr schönes Restaurant und sehr leckeres essen,aber wenn da nicht dieser penetranter ,unverschämter Kellner nicht wäre. Der Kellner hat weiße Haare und weiße Bart,spricht gerne Leute während des essen an und jammert nur rum wie ,ich bin getrennt von meiner Frau,jammert rum das er kein Geld hat ( damit er mehr Trinkgeld kriegt) Stört jedesmal mal bei unseren Geschäfts essen in dem er dazwischen Quatsch ob alles ok ist . Wenn man mit mit Familie da ist ,spricht er permanent Frauen und Töchter an was sehr unverschämt ist. Erst am Freitag den 12.01.2024 gegen abends ist das mit diesem Mann wieder passiert. Er ist schon seit Jahren in diesem Lokal und ist einfach nur penetrant. Wir kommen nicht mehr .. Leider..

Full 5 stars because unfortunately more is not possible!!!😭 I always like to go here and spend my lunch break. The staff and the waitresses are always very friendly, funny and accommodating so that you immediately felt at home🥳👍The service was super fast and very attentive. The food was simply delicious at a top price-performance ratio. At the end there is always a delicious black tea on the house👍 People like to tip generously here! That's the minimum for such a fantastic performance including this delicious meal! Keep it up, this will make you stand out in the service desert of Germany😊🤗 Conclusion: Food TOP!! Service and friendliness TOP! Price performance TOP! TOP feel-good factor! In short: It is worth it! 👌🍽 See you soon dear Lalezar team. I'm already looking forward to my next grill plate😋🍽🤗

I always enjoyed being here and eating but unfortunately the staff isn't nice so I wouldn't come here again

The food is good. The lentil soup is excellent. But the prices are a bit high

Einer der besten Döner, den ich kenne.

Lalezar, das Restaurant am Chlodwigplatz bietet türkische Küche à la carte, eine täglich wechselnde Auswahl an Tagesgerichten die sich aufgrund der kurzen Servierzeit für die Mittagspause eignen, und hausgemachten Ayran. Alkoholische Getränke werden überhaupt nicht ausgeschenkt, alkoholfreies Bier allerdings auch nicht. Da ist der Ayran die beste Alternative. Der Service ist zuvorkommend und freundlich. Kartenzahlung möglich, Trinkgeld kann man allerdings nur in bar geben. Das Lalezar sollte man nicht verpassen.

Very good and tasty food, great service!

Hier kommen wir immer gerne hin um a la carte zu essen wenn wir in Köln sind. Sehr nette Bedienung und leckeres Essen (könnte mich durch die ganze Speisekarte futtern 😋)! Kann ich nur empfehlen wenn man lecker türkisch essen möchte und in Köln is(s)t.

Sehr lecker , gleich am Chlodwigplatz. Köstlich und sehr guter Service!

That is how you make a mf döner

Each time we visit Cologne, we like to have dîner here. Starter with very tasty bread, main dish some grilled meat and salad and of course we can not forget Ayran and tea. Unfortunately, there is no space for desset anymore after so much good food. We love Turkey and Turkish food, and this is one of the best restaurants we have visited so far outside Turkey. We are always very happy and very full when leaving. Excellent and very friendly service.

Gutes Essen mit super Service! Vielen Dank!

Der Kellner mit den weißen Haaren bester Mann

Super nette Bedienung und sehr gutes Essen. Man fühlt sich hier wie zuhause 👍

GREAT GREAT GREAT!! This was one of my best experiences in a restaurant. I have been to many Turkish restaurants across Europe. This one is in my top list. STAFF: Super kind and fast staff. They care about their customers. You feel it as soon as you walk into this restaurant. We were shocked how fast they brought our order. MENU: wide range of traditional Turkish food. Prices are lower than many other restaurants especially compared to Turkish Restaurants in Netherlands. Food is better than many of them and they charge you less here. PRICE: 2 people ate and drank like hell and paid only €45. We often pay above €70 in Netherlands.

Im großen und ganzen OK, geschmacklich fade und nicht besonders. Die Preise etwas hoch für die Qualität

Sehr nett und man wird auf jeden Fall satt!

Wir gehen hier öfter in der Mittagspause mit den Kollegen essen. Tolles Lokal mit super leckerem Essen, egal welches Gericht man bestellt. Alles wird frisch zubereitet. Und nach dem Essen gibt es für jeden kostenlos einen Türkischen Tee. Der Service ist sehr freundlich und zuvorkommend. Wir kommen immer gerne wieder!

Richtig gutes Essen zu fairen Preisen. Service war ebenfalls in Ordnung Wir kommen auf jeden Fall noch mal wieder. Dann probieren wir mal den Beyti.

Das Essen ist ganz gut, der Service ist sehr abhängig von Bedienung - gut bis schlecht

Super leckeres Essen! Sehr guter Service und das Preis -Leistungsverhâltniss ist absolut OK!!!

Sehr geilen Adana gehabt und der korrekte Abi hinter der Theke am Grill war super freundlich

Hatte am Samstag dort den, mit Abstand, ekelhaftesten Döner seit 2 Jahrzehnten. Der Döner wurde extrem lieb und ahnungslos zusammenschustert. Die Salate sahen nicht mehr frisch aus, das Brot sah nicht mehr frisch aus und der klassischste Fehler aller Zeiten wurde gemacht: Brot, Fleisch, Salat und Tzaziki auf den Salat oben drauf. Hatte Abends jedenfalls den fiesesten Durchfall. Kann an allem gelegen haben, wirkte aber auch alles eher unhygienisch. Den Laden sollte das Gesundheitsamt mal unter die Lupe nehmen. Hätte meinem Impuls, als ich sah auf welch ekelhafte weise er mehrere türkische Pizzen mit Salat zubereitete, folgen sollen… Hatte aber hunger… Nie wieder!

Leider eine der schlechtesten Erfahrungen seit langem. Es kommen gleich mehrere Sachen zusammen: - Der Döner ist geschmacklich fad und besteht fast nur aus Salat, Weißkraut, und Fleisch. - Das Fleisch war leider völlig roh. Es war relativ viel los. Statt Kundschaft um Geduld zu bitten wurde das Fleisch vom rohen Spieß runtergeschnitten. - Hygiene wird leider auch nicht groß geschrieben. Das Personal schiebt Pommes und Salat vom Tresen mit den Händen (immerhin Handschuhe) zusammen und wirft sie zurück in die Behälter. -Zuletzt wurden wir als Kunden mit mehreren Speisen von den Tischen weggeschickt. Wir sollten unsere Speisen vor der Tür verzehren. Alles in allem ein Grund um sicher nie wieder hierher zu kommen. Glücklicherweise gibt es in der Gegend reichlich Alternativen.

"Gemüse" in der Dönerbox bestand ausschließlich aus Zwiebeln. Fettdurchzogenes Fleisch. Absoluter fail. Sitzen durfte man nicht, obwohl jede Menge Platz frei war.

Räudiger Laden. Weder Tomaten noch irgendwas anderes "luxuriöses" für den Preis. Dazu lieblos draufgeklatscht auf verbranntes Brot. Nein danke

Möchte man/frau im Kölner Süden nach 22:00 noch (schnell) etwas Gegrilltes und schön angerichtetes essen, ist hier der richtige Ort. Das Essen ist wirklich sehr gut und schmeckt, zudem gibt es als "Gruß aus der Küche" Pide mit zwei Pasten, eine scharf, eine lecker. Am Ende bekommt man noch einen Tee. Das alles von schnellem Service und mir moderaten Preisen.

Schmeckt schlecht. Sauce lasch, Mitarbeiter unfreundlich, Atmosphäre whack. Fleisch ohne Würze.

Essen war sehr sehr lecker, auch Preis und Wartezeit sind sehr zufriedenstellend. Auch Bedienung sehr nett, kann ich nur empfehlen!

Grill Platte für 4 Personen ballert bööse!🤤

Anlatmaya gerek yok herşey ortada ⭐️⭐️⭐️⭐️⭐️