Haus des Döners in Köln

I didn't like the doner kebab. It was very sour. The blade was sharpened directly over the meat, which I didn't find very appetizing. I won't eat here again.

Unfortunately, we waited a long time for two currywursts with fries, and then we got home and saw that we only got fries with sausage, completely without sauce. A real waste of money.

You can get good kebabs here. As usual from this chain. The interior isn't so good because the restroom doors aren't always closed, and you can smell one thing or another. Oh well. Otherwise, it's a pretty good place. He made my kebab wrong. When he wanted to make it again, he said I'd have to wait because the meat had to be cooked through first. He really did wait until the meat was cooked through. Which is the only reason I gave it 4 stars instead of 3. He would have half-heartedly finished it quickly in almost any other place.

The kebab was okay, but I'm used to more from Weidengasse.

Ordered 2 kebab plates with onions but no salad. They served the smallest portion of fries with a little meat, but what felt like 2 whole red onions were in the other compartment of the order container. Even though the little bit of food was tasty, for €15.50 per portion, that's a disgrace. I'll never order from there again.

The döner kebab and sauces are great. Feel free to choose your brother's generous portion.

Very nice staff, tasty food and serves very best good.

It was very tasty and the staff were very nice and polite. Everything was great.

We ordered a falafel sandwich and found meat inside. We asked for wet wipes to wipe our hands and they said they didn't have any. I don't recommend it at all.

I don't have to write much, I ordered from the doner and pommef diarrhea, better not there

You wait in line for a long time, but people you know are given priority. Without notice, without apology, you're treated like you're nothing.

Mega good kebab, nice and spicy, and delicious sauces, and above all a super friendly service

I was at the Haus des Döners on Hansaring in Cologne today and was unfortunately very disappointed. It was extremely warm inside, and since I was out on my bike, I wanted to order directly at the window—as I've done many times before. Normally, this always worked without a hitch. This time, however, the employee rudely asked me to go inside before taking my order. Especially because there was no rush (there was only one customer in the shop), I found this behavior completely inappropriate and unfriendly to customers. Instead of addressing my situation, they insisted on an unnecessary formality. I complained and ultimately left without ordering. This is not how you should treat guests, especially if they're regulars. It's a real shame.

Very unhygienic and unfriendly. Raw fries, cold meat.

Leftover chips were fried again and served and I also received a used tissue

The staff ignored even the most basic hygiene rules. Some of the ingredients weren't fresh. The falafel looked like it had been eaten the day before. There are many good kebab shops in Cologne—but this one is probably the worst.

I ordered two doner kebab plates, and only one arrived, without fries. I didn't get a drink or sauce. A filthy place.

They told us to wait 15 minutes for our order, and he spent 20 minutes making food for other customers who were coming in. When we told him, he didn't care and told us to leave.

The staff are rude and they put little meat in it but a lot of salad, which I don't like

The food tastes great👍🏻 The staff always work with a smile, very friendly, highly recommended!

Not every kebab shop is the same. It all depends on what the owner does with it. Here we have another one that's rather mediocre. The food was okay, but the staff were more concerned with other things than with the customers. The food was prepared rather carelessly. The taste is also worse than the one at Alter Markt.

The doner kebab and a can of Fanta cost €10.50. The doner kebab was very tasty. Unfortunately, it's a bit expensive for this location.

I grew up in Switzerland getting döner kebab from local places, and compared to that this was mediocre. Not as flavorful, and I was missing the yogurt sauce I’m used to. Definitely not bad, but was a little disappointing for me. My friend was very happy with theirs, and was excited that the spicy sauce was truly spicy.

Disappointing – Promised promotion not delivered We ordered the HDD plate at 12:34 AM (15.06) this evening via Uber Eats while a clear "Buy 1, get 1 free" promotion was displayed. Unfortunately, only one dish was delivered, even though the promotion was clearly visible on the order page (see screenshot). Two adults had to share one plate – which was completely inadequate. Promotions like these should be implemented reliably and correctly. If they are no longer valid, this must be removed from the system transparently and in a timely manner. It's annoying and disappointing when you order and pay for something that then doesn't arrive. We won't be ordering from you again, especially if you specifically ordered because of a promotion. (Beware of rip-offs!)

Everything, everything, everything

Unfortunately, a disappointing visit – both in terms of service and hygiene. I visited the shop today to eat a kebab. Unfortunately, my overall impression was very negative. Upon entering, two employees were standing behind the counter, loudly mocking customers – in an arrogant and disrespectful manner. I was also treated condescendingly and unprofessionally. When I asked for the restroom, I was given a deliberately confusing answer: "Straight ahead, you can go left or right." It was clear that the left was for men and the right for women – it seemed like a clumsy attempt to amuse themselves at my expense. There was also mocking laughter at the food counter when I asked for ketchup with my fries – despite asking and answering, it was, of course, forgotten, as they were busy with themselves and others! One employee commented on this with a laugh directed at his colleague, along the lines of, "Now I have to work too." This seemed inappropriate and disrespectful to me. When I mentioned that I was also Kurdish, the reaction was condescending – as if they didn't believe me or as if it were a disparagement. One of them even said, "You don't look like that at all," which came across as very disparaging. When I pointed out that the atmosphere and the comments bothered me, they quickly backpedaled, but in a dishonest, unpleasant way. The food was also disappointing: • The kebab had many greasy pieces and seemed of inferior quality. • The fries were soft and tasted distinctly of old oil. • The Coke had a strange taste; the can might have been contaminated. It tasted like stale cigarettes. • The restroom was unkempt and calcified – an indication of poor hygiene. My impression is that many things are wrong here – from service to cleanliness. Employees who go out to kebab shops and simply chain smoke and then go back to work without washing are not entirely acceptable. I strongly recommend that the operator speak to the staff, because such behavior is unacceptable – neither towards Kurdish guests nor towards other customers, who probably don't even realize how condescendingly people often act here.

I have to take back my 5-star review; as much as I used to love your kebab. How can things deteriorate so much? The last three times were terrible. The food delivered is always ice cold. The meat contains pieces of cartilage. The fries are always soggy. I order a kebab with yogurt, with cheese, or without onions, and I get one without yogurt, without cheese, and with a whole onion. The employees touch money and then prepare food. They eat in front of the customer at the checkout, so much so that everything drips down their faces. Then they wipe their faces with their hands and then use their unwashed hands to make the customer's kebab. That's unacceptable! Unfortunately, it's too unhygienic for me these days. There should be separate employees for preparation and checkout, like there used to be. There are more bacteria and viruses on money than on a toilet seat. And I don't want the remains of an employee's face in my food. Handwashing is completely neglected. Prices are getting higher and higher, and quality and hygiene are getting worse. Unfortunately, I'm no longer a regular customer.

I will never order from there again or eat at one of your establishments! Honestly, it's abysmal. I ordered from Uber Eats, and the two kebabs were completely packed with salad and there was a small layer of meat at the bottom. Charging €18 for something like that is abysmal. The wrap I ordered was just as small and extremely thin with very little meat. €10 for that is pure rip-off!

If I could give negative stars for the service I would have done so

A good place for halal sandwiches and dishes.

The falafel was bitter. I think it was not fresh or something was wrong with it! Very bad! It is half an hour after eating one bite of their falafel sandwich and still feeling wired taste in my mouth. It was rotten.

Today we ordered from here for the first time via Uber Eats. The order arrived quickly. The kebab was okay. The falafel on the plate was a bit dry, which I don't think is a big deal. But unfortunately, one of the four falafel pieces was spoiled! My boyfriend took a bite and immediately spat it out. The smell test confirmed that the falafel was no longer good...after that, he lost his appetite.

Low number of visitors and therefore not fresh food, the cabbage in the kebab was dried out and ayran was watery

Doner as you imagine it. Juicy with lots of meat. matching sauces

Good and friendly staff. Dishes very tasty and relaxed atmosphere. Gladly again.

30 minutes after placing the order the order was rejected, strangely enough I was able to order again, but what the heck?!

At the front of the counter young man named Ozan and the older man The food is unhygienic. First you collect the money and then touch the bread with the same hand. After using the toilet you should wash your hands before you pick up the bread. I had endless diarrhea. I wouldn't recommend it to anyone and it's best to pay attention to change. It's a scam. The health department will be informed immediately!!!! I wouldn't recommend it to anyone and it's very dirty behind the counter. It's best to check it out yourself. Be careful, I rarely leave comments but that's inhumane. The main thing is that the money is collected!!!

Good bread, fresh salad but the kebab meat was only semi-good

So this is what your poultry sausage looks like for EUR 8.50. Without sauce. Clapped and sh*t down Never again!

Wow. A real experience. Order a Big Dürüm - get a sad, cold roll that would pass for half a portion at most in other branches. The meat? Ice cold. Almost refreshing. And the staff? Absolutely focused – not on the customers, but on their private conversations. If you want to feel ignored, this is the place to be. Definitely not for people with hunger or expectations.

The food was amazing, it’s very delicious and there’s nothing like this from where I come from. The staff are incredibly kind and they’re very accommodating. I’ll definitely keep coming here, 10/10 I recommended this place to you!

Hey, this goes out to everyone reading my review: Please only order your sandwiches from Ahmet Abi! He makes them with love, and they taste absolutely delicious. By far the best kebab I've ever eaten! The best kebab is only available in Weidengasse—and only from Ahmet Abi. Best regards, Morteza, the Iranian

Anyone who orders a kebab here on this street (where there are so many alternatives and very good kebabs) unfortunately has no idea about kebabs. And on top of that, they're totally off the charts. They will never see me as a customer and unfortunately I cannot recommend them. 1 star is still too much, unfortunately 0 stars is not possible.

I had a kebab with veal and it was very tasty. The workers are nice and friendly. The ambience also appeals to you. I can only recommend it.

I ordered currywurst, the colleague fried a sausage in the deep fryer until it was unrecognizable ("I'll do it for you with extra love") and then didn't put any sauce on it 🤯 Of course I go back and ask where the sauce is, the guy says "most people don't want sauce" 😂 that's crazy haha ​​I've never experienced anything so cheeky, get on with your life

The guys taking my order were rude and just plain mean. I was looking at the menu for a couple minutes trying to decipher the German and one of the guys yelled at me to just make a decision! There was no one else in the store except me. And the whole time he’s making the doner he’s ogling any girl that walks bye and making snide comments to his friend. Just an unpleasant experience all around. Recommend you try any other doner spot if that’s what you’re looking for.

Neat branch, friendly employees. Doner tastes very good. Come again.

Zero ambience. Meat very very fatty and mixed.

The Haus des Döner in Weidengasse in Cologne is a good place to go for anyone who wants to enjoy a delicious kebab quickly and cheaply. The snack bar impresses with quickly prepared dishes, so you don't have to wait long even when there's a lot of traffic. This is particularly ideal for a quick snack in between meals. The prices are fair and the overall price-performance ratio is very good. The portions are generous and the ingredients seem fresh. The meat is well seasoned, the bread is crispy, and the sauces round off the taste perfectly. The vegetarian options like falafel are also a solid choice. A small negative is that the store can get quite busy at peak times, which makes the atmosphere a bit hectic. However, if you can do without a cozy atmosphere and are simply looking for a quick, inexpensive and tasty kebab, you will definitely find it here.

You are pressured to leave the premises if you have bought a kebab from your neighbour

It's a very tasty and good shop, the employees are also very polite and it's just a great shop

Very good. On the other hand, we pay the deposit (pfand) but when returning the cans, the waiter says that he does not apply the deposit (even though it is well paid).

Super tasty kebab, with great bread and fresh ingredients! Ambience and service top! Here you can sit comfortably and quietly. Only recommended!!!

I can really only recommend the shop.. as a guest my wishes would be taken into account.. very friendly staff and the boss was very pleasant. My 4 pommdöner plus extra additional wishes...keep it up

Very tasty good price nothing to complain about

Bomb for delivery was still warm despite delivery. Made my day, thank you very much

Good food in a clean atmosphere

Very friendly restaurant. Me and my friend really liked the kebabs and will go there more often. I can even say that there is the best kebab in all of NPR)

Delicious food and super good service, I can only recommend it.

NOT 🏳️‍🌈 friendly… AGAIN, NOT 🏳️‍🌈 friendly! My bf was so excited to try this place and it’s such a shame it turned into disappointment. My bf ordered our food, then walked to where the drinks were and the two guys said something to each other turned towards my bf direction and started laughing… not knowing I was paying attention… so, the picture is the food and the guys… food is ok. Definitely do not recommend… and if you’re a part of the 🏳️‍🌈 community… don’t give them your money. We were originally going to sit any eat there… but why eat and feel uncomfortable? …this was our experience… if this review reaches anyone else in the community… that’s why I’m writing this! Do not go!

Very nice boss and very good kebab.

I don't feel like I'm taken seriously as a customer here. The salad tasted like the display case in which it was displayed all day, no dressing, no sauce, nothing on it. The ordering instructions were ignored, a kebab plate was wrong. The fries were served under the salad with the same kebab plate. Furthermore, everything was so cold that I questioned whether the food had even experienced any heat.

Super nice and friendly employee, you can tell he enjoys his job. The kebab looked great and tasted just the same. Always happy again.

Very good kebab, can only be recommended

The employee was completely off track. Put fake meat in it and after I asked him about it he made a fool of me. The kebab was then prepared with hatred. I just threw the kebab down and packaged it so badly that everything fell out. I would never recommend it. My visit was on November 19th, 2024 at 7 p.m. Either the owners will do what is necessary or I will never buy a kebab there again.

Stands out from every other kebab establishment. Nice guys, great food. Again and again!

Since Haus des Döners is a chain, you wouldn't think that one store would stand out. However, that is the case here. The nice gentleman at the counter was very friendly and served us well.

My brother Ahmet made the doner kebab and it was amazing. Health to your hands

Everything is perfect, the chef is very polite, the doner kebab is very delicious.

Owner super nice, service good and food delicious Looked cool too

Excellent! I was traveling on my scooter, came home from work, was hungry. The friendly gentleman behind the counter should be familiar to everyone. And the picture speaks for itself anyway. Pure!

Best super kebab man evil friendly funny definitely there will be a next time

After a long time, I ordered a kebab again with extremely nice service... and it was 100% worth it. The kebab was excellently prepared! Vegetables so fresh, you think they come from your own garden. The bread is sauce-proof (unfortunately the picture of my partner's kebab is not included in the description)! That means at When you eat, the sauce doesn't end up dripping out onto your hands. And the most important thing, of course. The price of €10.99 is totally justified, if not asking too little for top service and top kebab. It's a shame that you can only give 5 stars, it actually deserves 6!

The picture says more than 1000 words. I drive an extra 30km to Cologne just for the kebab

Very tasty, very juicy and great service. The employees do their work with love. I would be happy to come back here.

The best kebab I've eaten so far. Service was very friendly. I'm just coming here.

It tastes incredible. And the Chef who took care of us is very polite.

Pictures say more than words. Prepared with love and very nice service.

The food was very, very tasty, the service is very friendly and very, very nice.

10/10 ball doner, thank you Ahmet brother

It tastes good, but they put less meat than other branches. Other than that, the place is clean and tidy. I recommend

Simply perfect food. Plenty of dishes and very friendly staff. The best kebab I've ever had.

The Haus des Döner on Weidengasse is the best Haus des Döner because it has many different dishes. In addition, the employees are very friendly. The food is indescribably delicious and I can only recommend it 😋. The shop is nicely decorated and offers plenty of seating options. I would come back again and again.

The doner kebabs are delicious, the sauces are wonderful, the staff is friendly, we would happily go again.

First Döner place in my life which charged me 1€ for each kebab sauce extra. They knew it, I knew it. Never again.

Sadly, pommes cold, salat in the Falafel Teller is really small. Falafel is quite all right. I didn’t know that you have to pay extra for getting the Soße on the side. Im very sad to get to know that just because i can’t eat the artificial product and don’t want them on my plate, i must pay extra money.

There were flies everywhere on the salad, very small fries with mayo and ketchup €5.50. Small self-service snack bar, but prices like a luxury restaurant

17 euros for a large and a small kebab is a lot but the taste of the kebab is delicious and the three sauces are very good 👍

I just found it disgusting, it's better to go 100 meters further

Ordered through Lieferando and they canceled my order. Then Lieferando closes and no longer accepts orders! Such an outrageous thing.

Great service 👍🏼, delicious food

Even if I hate chains, Haus des Döners is absolutely worth visiting, always good meat and real, authentic Berlin sauces, absolutely authentic and delicious

It was okay but not something I want to go back to. 8€ for a kebab is beyond outrageous

The Döner is very good and delicious and I also had a nice welcome from the people who work there. I recommend it 100%

The kebab is great. However, the hot sauce is quite spicy. A little warning would be nice. But all in all a great kebab!!

Very unfriendly staff. The employee looked at me in an outrageously arrogant manner. Looking at me like I was an enemy. Prices okay. Doner Ok. I don't have to have it again !!!

Watch out people. I paid €8.50 for haloumi bread and 1 ayran. I got dry bread, no vegetables and no sauce. The bread was old. The staff was listless and unfriendly. Not recommended at all.

If I had known beforehand that there was no curry sauce and that they just used curry ketchup, I would never have ordered it. It tasted good, no doubt about it - but it's just not curry sauce!

The kebab is really good, what can you say. But the employees... Not only did they gossip about us in Kurdish, they also put more than meager toppings on our kebab. When my friend then said something, the employee just wanted to start stressing me out and got really angry. Actually, we would always get kebab from you but we don't feel like going to the film with the employees, which is a total shame

Great employees, service is also perfect. The food is A1. Always recommended, my favorite restaurant from now on.