Okinii Düsseldorf Medienhafen in Düsseldorf

Our visit to Okinii Düsseldorf MedienHafen was simply exceptional, primarily thanks to our waiter Raul. We've truly never experienced service like this before. Raul was not only incredibly attentive, but he practically anticipated our every need before we even voiced it. Always present, yet never intrusive, incredibly friendly, warm, and professional all at once.

We were there on New Year's Eve. Every seat was taken, but the food still arrived quickly.

We ate here yesterday and would especially like to commend the service. The staff was very friendly, attentive, and welcoming – especially Meret and Hajar, who took excellent care of us. We felt very welcome, and our requests were handled quickly and kindly. Overall, a pleasant visit with fantastic service. Thank you so much!

We've been to this restaurant several times and were initially satisfied. Unfortunately, our last two visits were very disappointing. The service has noticeably declined: we had to wait 20-30 minutes for every order, and some dishes were incomplete. It was particularly problematic that several orders were brought out simultaneously shortly before the end of our meal – some even from previous rounds. This made it impossible to keep track of everything and enjoy a relaxed meal. It seemed as if this was a deliberate tactic to avoid rushing. In addition, the portions, or rather the sushi pieces, have become significantly smaller than before. Despite speaking directly to a staff member, no concrete solution was offered. Even after a second visit, there was no improvement. Overall, the experience no longer meets the expectations of a well-run sushi restaurant. We will therefore be looking for a more reliable alternative in the future.

It's really nice there, but it's annoying when you order things to try and then don't like them after all, and still have to pay. So I'd like to have some sample sizes available.

Very good restaurant. We were a group of six – four adults and two small children – here for the first time on January 2nd, 2026, but certainly not the last. Within a two-hour time slot, you can order five small dishes per person in eight rounds, which arrive quite promptly. The selection includes sushi, meat (beef, lamb, mini schnitzels, poultry, etc.), pasta and other similar items, vegetables, fruit, cheesecake, fried bananas, and more. Everything tasted freshly prepared and delicious. Of course, the food arrives in stages and not all at once, so you can't eat completely together, but it's very sociable – like raclette or fondue. After six rounds, everyone was full, and we left after two and a half hours. Unfortunately, it wasn't always clear what exactly was being brought. However, you could usually see it anyway. The annoying thing was that although we pre-ordered (almost 30 minutes before arrival), we were only informed at the restaurant that there was only one high chair/child's chair available. The service could have been a bit smoother, but we were able to sort everything out. It's also worth noting that you order via smartphone (by scanning a barcode). The meal wasn't cheap, but we felt the price-performance ratio was reasonable.

Really delicious sushi and other dishes. The staff was friendly. Reservations are recommended, as it can get very busy. There are several parking garages nearby.

A race against time!!! It tastes like pre-packaged sushi from the supermarket. The sushi rice is so tightly compressed in places that it tastes more like Play-Doh. I actually like the restaurant. The ambiance is lovely, and the service is exceptionally friendly. But the food has to be the focus, and unfortunately, the sushi wasn't good. Especially not at that high price. What also bothered me was the maximum number of orders allowed within a limited time frame. I felt pressured because I constantly had to check the time to see how much time we had left. Especially since it sometimes takes 15 minutes for the order to be served, and you can't place a new order until you've finished eating. It's more of a race against time than a relaxing evening. All in all, the concept and the quality need to be reconsidered.

Exactly what you'd expect: good food, good atmosphere and good service. I would recommend it 👍

We've never been here without a reservation. This should really be improved, as it guarantees a table and a specific time slot. The service is very friendly, even though everything is ordered via smartphone after you're assigned a table. Drinks, explanations of the ordering system, and payment are all handled quickly, despite the restaurant always being busy. You have to like the food, as it's all small bites and a wide variety of dishes, and you can eat as much as you want instead of one huge portion. We really enjoyed it here. Only one dish arrived a little late; we were already on dessert by then. Nevertheless, it's a great concept, and we'll gladly come back. The ambiance is nicely designed, but depending on your seat, the noise level can be quite high, as the tables are very close together.

I had a very good experience. Finn is a very nice and friendly waiter.

A wonderful evening with top-notch service! I mean, our super cute waiter was named Finn and he really took excellent care of us. It was my sisters' birthday, a birthday song was played and a little surprise was served – thank you so much, you lovely people! <3

It's always great to be here. Many thanks to Finn! A truly warm and welcoming person and a fantastic waiter :)

Great experience at this eat-all-you-can restaurant. Our waitress, Hajar, was very welcoming, polite, and clearly explained the ordering system. The food came in small portions but was more than enough in the end everything was fresh and tasteful. Lovely atmosphere and very helpful staff. They even surprised my sister for her birthday with a song and a cocktail with candlelight, which made it extra special. Thanks again to Hajar for the excellent service!

It was relaxed and delicious as always. Our server Raúl was very friendly and attentive. We'll definitely be back!

Raul was fantastic. The food was great and everything was perfect. Keep it up!

It's always worth a visit. The food is always fresh and everything tastes so delicious. The staff is attentive and always very friendly.

All U Can Eat is absolutely fresh, delicious, and high-quality! You'll definitely leave full, and the price is fair. Ordering via mobile phone was seamless. The only downside: The waitstaff doesn't always know exactly what's being served, so you have to pay a little attention. Otherwise, everything is great!

Fantastic conditions thanks to Finn.

I had a lovely evening today, and dear Siga and Zara Jael made my workday more enjoyable. I hope you also get one of their gifts and have a wonderful evening like I did.

Very nice shop and great service from Finn

Raul is our favorite ♥️ With him, you always feel incredibly well taken care of.

We ate at Okinii with family on Boxing Day. The service was excellent. Some of the dishes were okay, but they were either cold or lukewarm. Many orders never arrived.

My cellar owner Finn was very nice and polite and also very fast.

The food and atmosphere were great. The waiters were all friendly, especially Raoul, who took excellent care of us. Highly recommended. :)

The service was fine, and the staff tried their best, but the food was simply terrible. The sushi tasted cheap, was dry, not fresh, and resembled supermarket quality more than restaurant-quality. The rice fell apart, the fish had an unpleasant aftertaste, and the presentation was sloppy. Despite the friendly service, I felt like I wasted my money. I wouldn't recommend eating here to anyone.

Excellent service, Raúl is the best man in the shop. Very attentive 👍🏼

Raul has a very refreshing, open, and professionally approachable manner. Plus, he's the most handsome Mexican at Okini! 🤩👌🏼✌🏼

Raúl provided excellent service. He was very friendly, always asking if everything tasted good and was alright. The atmosphere was great and the food was delicious.

Excellent service from Raul! We'll gladly come again!

Raul is so incredibly nice!!!! We'd love to come back again!

The food was great, and Raúl was especially friendly!

Raul is a very humorous and competent employee.

Thank you for the great service, Raul

Everything was perfect, as always!! With Raúl as the waiter, everything runs smoothly!

Delicious food, very varied. When there are four or more of you, it's easy to lose track of what you've ordered...but that makes it fun. The service was very friendly. We'll gladly come again.

Raul, the lovely Mexican, was a fantastic server. The food was great, we'll definitely be back!

A very pleasant evening in a beautiful setting with excellent service. Thank you, Raul!

It's better to take the train there.

Once you understand the ordering rules, it's really fun.

Zara is so lovely! 🥰 We've been there several times and were usually served by Zara herself. She was always polite and very patient. Zara is always understanding if something didn't work or if we didn't finish our food. Zara makes every visit special. Thanks to her, we come regularly and hope she's always there and stays for a long time! 🫶 5 stars for Zara! ✨⭐️🌟💫

We love Zara! We had a wonderful experience. Zara is a sweet and young lady who is always helpful and has a smile on her face. 🤗 Zara does her job with passion and is a true master at it, thanks to her observational skills. She is quick to serve food and drinks and is always available to answer questions from any table. Zara makes the visit truly pleasant, and if there are any problems, she immediately finds a solution; with just a word, she'll bring you what you want! ❣️

A lovely evening. The food was delicious and I definitely left satisfied. Plus, Raùl's service was incredibly charming and attentive. Thank you! 🫰🏻

The sushi isn't good. The meat and fish dishes are fine, nothing special. The staff is friendly, but I definitely wouldn't recommend it. The quality isn't great. Drinks are also very expensive.

I've been a loyal customer of Okinii for many years. Initially only at the Immermannstrasse location, but since the opening in Medienhafen, I've been going there as well. The quality and service vary. But tonight was definitely a very good visit. The service was especially great: I couldn't remember all the friendly staff members, but Raùl was definitely one of them. Thanks for the lovely evening—please keep it up! 🍣

Unfortunately, it was very noisy, and some of the food was still frozen or very cold. Hot dishes were mostly cold.

So, what am I supposed to write now without getting blocked immediately? I was meeting a friend on Sunday who, unfortunately, uses a wheelchair due to his disability. We spontaneously decided to go out for dinner, and since we were nearby, we walked to Okinii at the Media Harbour. We couldn't even get into the restaurant with the wheelchair because you have to open two doors to get in, and the entrance is so incredibly small that it simply wasn't possible. I tried anyway and opened the first door, pushed the wheelchair through, and that was it. The wheelchair blocked the second door. It just wouldn't work. Then a waiter came to our door and seemed to want to help. That's what I thought at first, but then he asked us if we had a reservation for disabled people. I said no and explained that we were there on the spur of the moment and would like a table for two. "No, unfortunately that's not possible. Because of the wheelchair, you have to make a reservation in advance." Aha, okay!?!?!?! I went straight back out the door. I had such a bad feeling about being discriminated against. I'll never forget it. Absolutely despicable!!!!! We are simply appalled and saddened and speechless…

Average food. Some slightly better, some less than average. Most orders are forgotten, confused or wrong delivered. More of a chaos and confusion.. I would not go again in a group..

For the quality of food, this is to expensive. Oh, and the menu says 11 deserts, but you can only choose from 3 …… to be honest I would not recommend.

We were completely satisfied. Despite the restaurant being full, the food arrived promptly. Everything was delicious; we sampled our way through the menu! The service was very friendly and attentive. Christmas music played in the background at a pleasant volume. The technical equipment also worked flawlessly. Everything was excellent, and we'll definitely be back!

Very friendly staff, delicious food. Bringing a dog was also no problem after just one phone call.

Good service, delicious food, Finn was very nice.

We were there on Sunday, December 7th. Great atmosphere, Christmas music, and our waiter Raul was, as always, very friendly and attentive. We love coming back. The Sternkopf Family

The food was very good, but the room could have better lighting. 😏

Unfortunately, only 1 star. The food and service are good. We used to go there regularly, but never again. At the beginning of October, we ate there and paid by card. Unfortunately, the wrong amount (€24.98 too much) wasn't debited until 10 days later. Despite repeated inquiries, the accounting department insists it's incorrect, and we submitted the relevant bank statements, etc., several times. Unfortunately, never again. Sorry, that's no way to treat customers.

Raul provided excellent service!!!

Great selection of hot and cold dishes. Definitely leave room for dessert. Raúl is a fantastic, incredibly attentive waiter.

Our server, Raul, was great. Next time, please have Raul again.

Asti is the best partner Kind, friendly, and always smiling. The restaurant is recommended for Indonesians.

Raúl was, as always, very friendly and attentive, a perfect host. We thoroughly enjoyed our stay and the food once again.

Raul, the handsome Mexican, was very positive today.

The food was great. Finn was also a great server! I'd gladly come back.

We had a lovely day at Okinii. The service was excellent, especially Raul and Joline, who were incredibly friendly.

The ambiance was pleasant and relaxed, we received a friendly welcome, and the service was good, but unfortunately, the food was a complete disappointment. The dishes were presented without any care, the sushi was tasteless, and the sashimi was far below the quality I'm used to. Furthermore, out of about 20 small orders, only 2-3 portions arrived at a time, spaced several minutes apart, which was incredibly stressful and made it impossible to eat together. About ten minutes after finishing the meal, I developed severe stomach cramps, which unfortunately worsened the entire experience.

A friend and I visited Okinii. Always delicious! I found the food deliveries yesterday a bit rough. The staff came past the tables with full trays and placed the bowls on the nearest accessible corner of the table without a word. Some of the bowls were even pushed/squeezed in. Some of the gray plastic bowls showed signs of wear and tear… not very attractive. Ceramic bowls are much nicer! For dessert, we opted for the black sesame ice cream (extra charge!). Unfortunately, it lacked the expected flavor. It was milk-based ice cream, and the sesame taste was barely perceptible. It used to be much better quality.

Nice restaurant with delicious food. However, this was even better. Perhaps the chef was just having an off day.

Good atmosphere and food, maybe not the best sushi I’ve tried, but definitely we spend a nice time here.

The food was terrible, the service was terrible – you wait forever for your food, and sometimes it just never arrives. Plates are scattered all over the restaurant in complete chaos, as if nobody knows where anything goes. The absolute kicker: Our entire large group got food poisoning on November 27, 2025. Honestly: This is a case for the health department.

Went here for the first time yesterday. The sushi is very off quality, the rice is so wet like the convenience store sushi’s. Too much rice also. The grill choices were actually more acceptable and good cooked. The cocktails were pretty good. I think for the price you pay it’s okay I guess, but do not expect too much from it. It’s not so good compared being properly made by Japanese cooks in my opinion.

The sushi is very dry. They don't have a large selection of food, unfortunately, so I can't recommend it. You can reserve a table online. It always took a while for the order to arrive.

Two stars are thanks to the staff and the ambiance; the rest unfortunately deserves zero stars.

The service is mostly very motivated and friendly. You have to order food via an app, and it then arrives at your table at random. Basically, I'd say it's all meant for sharing. The quality of the raw fish is good, and the various sushi options are also good. However, the rest is just deep-fried and convenience food. Unfortunately, it doesn't suit my taste.

The food was lukewarm and unfortunately didn't impress me with its taste. A shame.

Great menu, everything was extremely delicious and definitely good value for money.

Sorry to be so straight about this but I can’t accept that! It was worse sushi i ever tried! I was there 5 years ago and we were so disappointed! Low quality food and sushis not fresh! I worked in the sushi restaurant and i make sushi at home, so i know how it should be! This year last Tuesday we gave it another try and it was just even worse! The service was terrible, had to wait there to get a place even though we reserved a table before! super unfriendly staff, late delivery and the quality was awful! No welcoming or hospitality! It was super super crowded and loud! We could barely even hear each other! I don’t recommend this restaurant to anyone who wants to enjoy the food! I hope you guys reconsider your service to people! Thank you

This was my first time at this restaurant today, and I highly recommend it. Raúl took excellent care of us and gave us great advice. I would recommend it to anyone.

Everything was great and the service at Raúl the Mexican restaurant was excellent!

I was there today for my birthday, it was really great, and thank you for the cocktail; several of us celebrated our birthdays there. I'd love to come again.

A fantastic all-you-can-eat experience. Very friendly service staff.

Very friendly staff. Great concept and lovely atmosphere. Thank you so much 😊 We'll be back!

Great concept, and the quality of the food is wonderful! The downside is that everyone has their phone handy at all times, which is sometimes a shame for the group.

Finn is the best and the food is awesome 🙏

Well, unfortunately, capitalism has taken over. The staff was unable to correctly allocate the ordered products to the tables. The sushi selection has been significantly reduced, and the quality has become mediocre. The presentation has become particularly poor. See photos. Appetizing is something else entirely. It's a shame.

Finn brought a smile to our faces every time we played! Thanks :)

First of all, I have to say that this restaurant is truly top-notch in terms of ambiance and hospitality. Whether it's the chef or the waiter, you're warmly greeted by everyone as soon as you walk in. We were shown to our table. Since we were still waiting for two people, the waiter offered us drinks. You have to scan a barcode at the table so that time doesn't run out. You have two hours to order. We reserved a table at 7:30 p.m. so you can eat and drink in peace and quiet. There are eight rounds of 20 orders each. Sometimes we didn't even know who had ordered what or if it was even our order. Which wasn't a bad thing; everything tasted delicious. The only downside was that I ordered mussels in the last round. The mussels arrived after our dessert. After a delicious piece of cake, you don't really have an appetite for mussels anymore. We sat there almost until midnight, and we didn't feel like the waiters were trying to kick us out. We'd love to come back 🤝

There were three of us eating there on a Monday at 6 p.m. You are allowed to order five plates per person every 15 minutes and there is a two-hour time limit. The problem was that we waited 40 minutes for our first order and only received our food piece by piece. After an hour we asked what was going on and it was taking so long because we hadn't received over 50% of the items from each round. Then we discussed the new sushi chef and the kitchen being restaffed, but as a customer I'm not interested. Of course, 15 minutes later we only had the sushi we had ordered an hour ago, but hardly any of the rest was a disaster. After about an hour and a half we had had enough and asked the staff a third time if we could cancel all our orders. We would have liked to leave. We paid €122 and no one was full. Everything we ordered was cold. The breaded shrimp only tasted of oil and some of them weren't cooked through. So 0/10 recommendation 7.5€ for 0.75l water is also disrespectful since you can get much better food in 99% of the restaurants in Düsseldorf and mostly cheaper, especially there wasn't even a discount or anything like that with such bad service unbelievable just no words 0% recommendation

I haven't been to Okinii in a long time and used to be a big Okinii fan. The atmosphere is very nice and cozy. The sushi still tastes just as good as it used to. Unfortunately, the service wasn't great – it wasn't the fault of the waitresses; they seemed to be trying very hard, but they were completely overwhelmed. One or two more people wouldn't have been a bad thing on a Friday evening. Orders sometimes arrived much too late – sometimes dishes from rounds 2 and 4 were served, etc., and sometimes nothing arrived at all.

Delicious food. Sometimes it takes a little longer for some dishes

The concept was nice, but it seems small at first, but then you get full. 🤣 The service was good, but some dishes are a bit of a shock when they arrive, and you might even forget what you ordered. The atmosphere was great, but it was incredibly hot inside, and we felt stifled. But everything was still great.

I came to eat here with my friends and the food was soo disgusting. The mussels were frozen, shrimps full of oil and the meat was old. Best advice, don’t come and eat here. It’s not worth it!!!

Unfortunately very disappointing, food partly without love and mass produced, of course you know that in this type of gastronomy nevertheless you can expect a bit more for the prices here too

A wide selection (even for people who don't eat sushi, fish, etc.). Orders are placed via your phone and arrive fairly quickly. The all-you-can-eat menu leaves you feeling very full. Dirty dishes are also quickly cleared away by the wait staff.

Very tasty food and nice service, we would love to come back 😊

The last time I was at Okinii at the Media Harbor in Düsseldorf was in 2019. Back then, I was very impressed by both the ambiance and the food. I returned in September 2025 and was relatively disappointed, as the quality of the food had unfortunately declined considerably. The food wasn't bad or inedible, but it wasn't good, high-quality sushi either (both the quality of the fish and the preparation of the individual sushi pieces, e.g., stale rice, carelessly arranged sashimi or skewers, etc.). Additionally, we were initially seated at a table where there were lots of small ants crawling around – very unappetizing and unhygienic! Luckily, we were moved, but this, along with the taste experience of the food, unfortunately left a very bland aftertaste. A real shame – the value for money unfortunately makes me want to go somewhere else for sushi next time.

Truly, I've been to this place many times and was always served by Zara and Singa. Their service proved to be excellent, and they treated me with great friendliness. The food was also delicious, and everyone feels comfortable and at home here. #Awesome #BestService #Money #ShoesFromZara

Very tasty and affordable 👍🏼 Zara and Singa are the best. See you soon!

Zara is the best waitress I've ever had. Singa was also very good, by the way. The food was delicious. I'd love to come back. Absolutely the best service 👌🏼

Always worth a visit. The food is delicious and the decor looks great. The proximity to the harbor makes it possible to do even more. Unfortunately, individual rounds arrive with a delay, which can make things quite confusing for larger groups.

Very tasty all-you-can-eat Attentive service Not cheap, but reasonable for the value Quite noisy when busy

Finn is a very polite and respectful waiter. Always happy to come back 🙃