Basierend auf 7.249 Bewertungen gefunden auf 2 Websites

Basierend auf 7.249 Bewertungen gefunden auf 2 Websites
Nº 1235 unter 1564 unter Düsseldorf
Nº 18 von 25 Sushi-Restaurant unter Düsseldorf
Stellungnahmen
La comida no era fresca. Y el sushi en la primera ronda fue bueno. La segunda ronda fue extremadamente salada. Quería cambiar pero no tuve mucho tiempo para esperar.
Happiness62131278075 . 2025-03-01
WEITERE KOMMENTARE IN TripAdvisor
Ich kann mich den vorherigen Schreibern nur anschließen. Sehr enttäuschend!!!!! Viele viele bestellten Gerichte sind nicht gekommen, zum größten Teil kalt und trockener Sushi Reis, bleibt im Hals stecken. Auch wenn Leute im Restaurant sitzen, nicht beirren lassen, es gibt etliche bessere Sushi Restaurants in der Nähe!
Melanie J . 2025-02-25
WEITERE KOMMENTARE IN TripAdvisor
Leider sehr enttäuschend!!!!! Viele bestellte Gerichte sind gar nicht erst gekommen, oder zum Teil schon kalt. Wir haben von insgesamt 50 bestellten Gerichten vielleicht 15 bekommen. Für den Preis schon fast unverschämt. Wir haben dann irgendwann angefangen, Gerichte drei oder vierfach zu bestellen in der Hoffnung, dass sie kommen aber vergebens gewartet. Hier klappt das Konzept leider nicht. Personal war aber sehr freundlich.
Katharina v . 2025-02-16
WEITERE KOMMENTARE IN TripAdvisor
Unfortunately I can't recommend the place. The ambience is good for the size of the restaurant, the general range of food and drinks is also good and ordering via smartphone is a really good idea, we liked it. But unfortunately the sushi immediately fell apart when it was dipped in the soy sauce. Unfortunately, the AllYouCanEat can't do much in terms of appearance and taste. The ordered round 2 has not arrived after 30 minutes or only 2 parts. The cellar said that was normal. Out of desperation, we ordered a third round of which we shared 70% (7 out of 10). Overall we left €90 lighter but hungry and dissatisfied. It's a shame, because the first impression was really good - despite AYCE.
Patrick E . 2025-02-09
WEITERE KOMMENTARE IN Google
Incredibly bad. We arrived and received personal service from a friendly waiter. This was a pleasant welcome. With the 1st round of sushi it tasted tough, dry and overall not fresh. When we reported it to the runner, we were not looked at and it seemed as if he did not care. We thought we'd give the 2nd round of fried food another chance. 10 dishes were thrown on the table, without contact or any kind of friendly attitude. Literally everything was cold, dry or poorly cooked. The fried mushrooms were completely shriveled and fried dry. There was not a single dish that was edible. When we reported it, we initially received a 20% discount, but the manager didn't even have the courage to come to the table himself. Our appetite was completely gone and we only paid for drinks. Here too, the manager did not have the decency to speak to us and ask us to think about a solution. This tent is really bizarrely bad
jefferson Eman . 2025-02-08
WEITERE KOMMENTARE IN Google
Nice atmosphere, very tasty food and top service. We'll be back, price/performance great
M H . 2025-02-08
WEITERE KOMMENTARE IN Google
Cool concept, was fun. Very tasty but after 4 rounds only two small desserts were an option 😉 It's definitely even cooler in a larger group where you can order and try even more variety.
YVONNE LUDWIG . 2025-02-07
WEITERE KOMMENTARE IN Google
The positive first: the service is attentive and friendly. Some of the food didn't taste good at all. The visit to Okinii should be a reward for good reports and the Ebi are always the highlight for our children. We then ordered as many as possible. Unfortunately, they were totally watery and we couldn't eat them at all. The spinach and seaweed salad were also inedible. Also not nice, the drinks only came after we had already eaten almost everything.
Sonnen Schein . 2025-02-07
WEITERE KOMMENTARE IN Google
While strolling along Immermannstrasse, we spontaneously visited Okinii at lunchtime because a long line of hungry guests had already formed there. It's clear, because where else can you find a sushi buffet for well under €20? We were initially skeptical because of the comparatively low price, but we were proven wrong. As is now common practice, Okinii also orders via a tablet. Of course, the selection for the lunch buffet is limited during the week, but there is still something tasty for everyone. The plates ordered are delivered quickly, look great and are surprisingly of exceptionally good quality. Absolutely brilliant for the price of the Weekly Lunch! The Okinii itself offers plenty of space, even for a stroller. The decor is more reminiscent of a bar/lounge because it is quite dark. All in all a very good experience and definitely recommended for anyone who likes to try different foods at a low price.
KT . 2025-02-05
WEITERE KOMMENTARE IN Google
The restaurant is very modern and moderately well designed. You can tell that the staff isn't very trained. The food is first class. Very expensive but recommended!
Thorben Pietsch . 2025-02-05
WEITERE KOMMENTARE IN Google
We had to wait longer than half an hour for the first sushi, some of which were now brought in the 3rd round. In the end they bring something that we didn't order, so they happily take it back, again and again. Some dishes don't look as chic as they do on the tablet
SelfDriver . 2025-02-05
WEITERE KOMMENTARE IN Google
I used to be an absolute Okinii fan, but I have the feeling that things are getting worse over the years and the restaurant is falling into disrepair... dishes being forgotten or brought to the table way too late is nothing new (although I wonder how that can happen with such a simple digital system). But today (I was there at lunchtime) the food wasn't good either. I'm a student with few demands, but even I didn't like it. The fried noodles were tasteless, just noodles and oil. The fried mushrooms also tasted like nothing except a bit of pepper and weren't cooked through. The sushi also tastes like it comes from the supermarket... very dry. Also the dessert (that was called croffles)... sorry, but €2.50 extra for such a mini portion? I think that was my last time in Okinii.
Giu Lia . 2025-02-04
WEITERE KOMMENTARE IN Google
This Joshua or whatever his name is is incredibly rude, very bad service, mega unpleasant person, I don't know, maybe he has complexes because he is small and that does something to his ego - who knows... apart from that, the food is good as always and the other waiters are really very welcoming
Brizan Robinson . 2025-02-02
WEITERE KOMMENTARE IN Google
Extremely overpriced for tasteless food with such poor quality. This was my second and last visit. Really not worth it.
Kunibert Acımasız . 2025-02-01
WEITERE KOMMENTARE IN Google
Lowkey was complete ass because half of our things arrived all the time
rima abuhashem . 2025-02-01
WEITERE KOMMENTARE IN Google
Food tastes good but half of the order did NOT arrive
smoerbagge . 2025-02-01
WEITERE KOMMENTARE IN Google
sushi is not aswhat I expected , service is good , drinks also - twice they miss a menu I have chosen but it’s not a big deal for me - anyway, if you like quantity over quality - then this is your place
SAEED ENKAN . 2025-01-30
WEITERE KOMMENTARE IN Google
Waiting times long between orders, non-carbonated cola, dry sushi like frozen goods, lunch menu very limited in selection, very disappointing in everything
Manuela Junker . 2025-01-28
WEITERE KOMMENTARE IN Google
I'm deeply disappointed. Long delivery time at the table. Non-carbonated Cola. Sushi dry. You could also have bought sushi at ALDI. Waited 15 minutes for the ice cream and then the spoons were missing. Too bad. They don't see us anymore :-(
Roland Junker . 2025-01-28
WEITERE KOMMENTARE IN Google
Leider war unser Besuch bei Okinii eine enttäuschende Erfahrung. Das Konzept, Essen über ein Tablet auszuwählen, funktioniert nicht wie erwartet. Von den bestellten Gerichten kam nur ein Teil an – mehr als 50% der Bestellung haben wir nie erhalten. Trotz mehrfacher Beschwerden und Nachfragen wurde unser Essen nicht vollständig geliefert. Die Qualität der Speisen ließ zu wünschen übrig und war weit entfernt von dem, was man für die hohen Preise erwarten würde. Die Rechnung war ebenfalls ein Ärgernis, da wir für die nicht gelieferten Gerichte diskutieren mussten und uns am Ende lediglich ein 20%iger Rabatt angeboten wurde. Insgesamt war es ein großer Reinfall, und wir können dieses Restaurant nicht empfehlen.
Mohamed S . 2025-01-25
WEITERE KOMMENTARE IN TripAdvisor
A beautiful shop. The food tastes very tasty and the service is super friendly. I can only recommend it to everyone
Krzysztof Schulz . 2025-01-25
WEITERE KOMMENTARE IN Google
Unfortunately, our visit to Okinii was a disappointing experience. The concept of choosing food via a tablet doesn't work as expected. Only some of the dishes we ordered arrived - we never received more than 50% of the order. Despite multiple complaints and inquiries, our food was not fully delivered. The quality of the food left a lot to be desired and was far from what you would expect for the high prices. The bill was also a hassle as we had to argue for the dishes that were not delivered and in the end we were only offered a 20% discount. Overall it was a big letdown and we cannot recommend this restaurant.
Mohamed Sighaoui . 2025-01-25
WEITERE KOMMENTARE IN Google
Very nice service, they give everything in the (in my eyes) utter chaos of all-you-can eat. The system ordering 8 orders of 5 “dishes” in 2 hours is funny, not always effective and not a hit in terms of quality (due to the masses?!) We managed 5 of the 8 rounds with a bang and then we were full and the variety was missing... Conclusion: a lot of food for reasonable money, ok quality
K. Otto . 2025-01-25
WEITERE KOMMENTARE IN Google
Staff very friendly and food is delicious.
M. S. . 2025-01-23
WEITERE KOMMENTARE IN Google
Well, yes. I know this type of restaurant ("tablet ordering restaurant") from my hometown and was really excited about the experience in Düsseldorf... however, I was rather disappointed, both in comparison to the restaurant in my hometown and in general with the quality of it Eating here at Okinii. I didn't find the following things successful: 1) The menu can be accessed via QR code on your own cell phone. The version with the tablet (in the restaurant in my hometown) is much more convenient. Bigger screen, better overview, easier to read... 2) In comparison, there was significantly less choice of food at Okinii Düsseldorf. Little special, a lot not available. Not all of the food arrived. We had already ordered the dessert round when food from the preliminary rounds was still being brought out. 3) Lukewarm food that should actually be served hot. Unfortunately, this was no exception: lukewarm shrimp, mussels and, worst of all, ambient temperature sweet potato fries. And at a proud price. Incidentally, noisy atmosphere. At least the staff was polite. But it took a lot of time, especially when serving the drinks. I think another visit will not be on the agenda on my next trip to Düsseldorf.
Britta Lenz . 2025-01-21
WEITERE KOMMENTARE IN Google
All the plates had a decent flavour. Everything in the menu was available with a big variety of dishes. The service was fast and helpful. We ate our full with 30€. Definitely a VFM choice.
Βασίλης Χιωτέλης . 2025-01-21
WEITERE KOMMENTARE IN Google
We waited about 30 minutes between rounds for new food to arrive (if anything came at all. We didn't get some at all). Many dishes arrived cold. Unfortunately, after 1.5 hours I was still hungry and dissatisfied. We won't be coming back again.
Lea Gügör . 2025-01-19
WEITERE KOMMENTARE IN Google
A good choice when guests come to visit.
Dr. Stefan Schmidt . 2025-01-18
WEITERE KOMMENTARE IN Google
Unfortunately, we weren't very satisfied with the taste at Okinii Düsseldorf. While the "All You Can Eat" sushi concept is a great idea, offering customers the opportunity to try every type of sushi, similar sushi restaurants offer a wider variety of sushi either at the same price or for a more affordable cost. Compared to other sushi restaurants we've visited, the sushi here felt a bit bland, and we couldn't quite get the same flavor we were expecting. On the plus side, the restaurant’s Asian-inspired design is visually pleasing, and the staff was very attentive and quick. The restaurant also takes advantage of modern technology, allowing you to see the available dishes on a tablet at your table and make your selection—this is a nice touch, though we still felt the variety was limited. It's a good place to visit with colleagues or family, but note that there is no parking available. I hope you enjoy your meal!
ugurcan arbaz . 2025-01-17
WEITERE KOMMENTARE IN Google
The food doesn't taste good AT ALL!
Othmane Saaoud . 2025-01-12
WEITERE KOMMENTARE IN Google
Unfortunately, you have to expect to wait around 30 minutes or more for your food (per round)
Tom Stühmeier . 2025-01-12
WEITERE KOMMENTARE IN Google
I have to say that I have been going to okinii for a long time and it used to be great! But when I was there today, I was just disappointed! First of all, the air in the room was much too strong and came down from the ceiling, directly above the tables. Then the food arrived either lukewarm or cold. The service didn't work at all either. Also not really child friendly. We don't need to talk about the price. I understand that everything has become more expensive. But I find all these things that cost an additional €2 just outrageous. We'd rather go to the competition in the future. Really a shame.
Lauramaria . 2025-01-12
WEITERE KOMMENTARE IN Google
First of all, it's really cozy here! Unfortunately, we didn't get some of the food we ordered, even after asking the waitress three times. We also received food that we didn't order, but another table was probably missing it. Towards the end someone from management came and we got a discount. That was nice, but we would have preferred our full meal. I also don't understand why there isn't a list of pending orders in the web interface. With waiting times of 45 minutes+, you quickly lose track if you order every 15 minutes. Apparently the kitchen and waiters no longer have an overview either. I think that this shouldn't happen, especially with a well-known chain like Okinii. Update: We were here again at lunchtime. There is a smaller menu, but still enough selection and at a fair price. The restaurant was busy, but not that crowded. The sushi rolls were wrapped a little less lovingly than in the evening, which was wrapped in the evening, which didn't bother me. All of the above problems did not occur during the lunchtime visit, so I corrected from 3 to 4 stars.
W . 2025-01-11
WEITERE KOMMENTARE IN Google
Very warm service. Especially the boss, despite a lot of stress, he was still very friendly and helpful. Food great despite the price ♥️
Cataleya . 2025-01-11
WEITERE KOMMENTARE IN Google
I first saw the concept of placing orders via tablets at Okinii and it was very user-friendly. However, personal contact is somewhat lacking, especially a waiter doesn't really come by to ask if everything is going okay. What's particularly unfortunate is that the quality of the sushi, especially the fish, leaves a lot to be desired and tastes rather average. What should be positively highlighted is the large selection of different small dishes apart from sushi, which provides variety. Unfortunately, these are also rather average. The food is delivered quickly, which is definitely a plus (but it was also relatively empty when we were there). However, I think the prices are a bit too high in relation to the quality of the food (€35 per person for all you can eat, 2 hours).
Chiara . 2025-01-10
WEITERE KOMMENTARE IN Google
Good food, cool exposure and great service especially from Hasan.
Z Fighter . 2025-01-05
WEITERE KOMMENTARE IN Google
Very tasty food, great system via mobile phone ordering. Hasan is a very nice and competent service, very fairly priced.
Sarah Mo . 2025-01-05
WEITERE KOMMENTARE IN Google
The food was very good and came really quickly. The service was very friendly and reliable. Hasan was respectful and friendly without being pushy. Would come here again.
Melissa Wötzel . 2025-01-05
WEITERE KOMMENTARE IN Google
The Okinii Restaurant completely convinced me! The food is fresh, varied and tastes excellent - the sushi was particularly enjoyable. The service was attentive and friendly, and big praise goes to Hasan, who impressed us with his professional and warm manner. His recommendations and quick service made the evening perfect. Thank you for this great experience – we would love to come back! ⭐⭐⭐⭐⭐
Robin Grzeca . 2025-01-05
WEITERE KOMMENTARE IN Google
First of all, I have to thank the waiter Erman, such a nice, friendly boy. Okinii's concept is based on an all-you-can-eat principle, where guests can choose from a menu with over 100 Japanese dishes via their own smartphone or provided tablet can choose. The order is sent directly to the kitchen and freshly prepared. The menu includes a variety of dishes including sushi, sashimi, grilled specialties and teppan yaki. Particularly noteworthy are the Okinii signature rolls such as the “Double Flamed Salmon Roll” or the “Crunchy Vulcano Roll”. Overall, Okinii offers a modern Japanese dining experience with a wide selection of dishes in a stylish setting. However, it is advisable to reserve in advance and, if necessary, check current reviews to adjust expectations accordingly.
Tim Bauer . 2025-01-04
WEITERE KOMMENTARE IN Google
Great food & arrived super quickly!👌
Ein BauKuchen . 2025-01-03
WEITERE KOMMENTARE IN Google
Good food and very good service. However, some of the furniture could use a facelift. The upholstery in some cases is showing its age.
Ralph Stadler . 2025-01-03
WEITERE KOMMENTARE IN Google
Are often in Okinii, simply great. Above all the employees, Erman at the forefront. Santi and Joe run the restaurant well
Thomas Kümpel . 2025-01-03
WEITERE KOMMENTARE IN Google
We were really looking forward to the meal. Unfortunately the bowls were just slapped onto the table. Sometimes the rounds are mixed up. Some of the hot dishes were cold. The crowning glory was the frozen tuna on the skewer. Our zucchini didn't arrive at all. It's a shame and at a price of €71.
Sina Hanke . 2025-01-02
WEITERE KOMMENTARE IN Google
Dear team, I would like to give you feedback on my last visit to your sushi restaurant. Unfortunately, the price-performance ratio did not meet my expectations. Unfortunately, the quality of the food and the experience offered did not justify the high price charged. Additionally, I was surprised that the sushi menu was severely limited during lunch time, without this being clearly communicated in advance. This disappointed my expectations and negatively influenced my impression. I hope you can accept this feedback to provide future guests with a better experience. Thank you for your attention. Best regards,
Burhan Yeşimm . 2025-01-02
WEITERE KOMMENTARE IN Google
The food and ambience were great, but every now and then things that we ordered were missing
Kuriko . 2025-01-01
WEITERE KOMMENTARE IN Google
It was bad experience , stale food
It‘s Lava . 2025-01-01
WEITERE KOMMENTARE IN Google
It was really really delicious with you. Nice atmosphere and very nice and attentive staff.
Monique Thurow . 2025-01-01
WEITERE KOMMENTARE IN Google
I have never been at a more worse restaurant the service is not good and if you ask for anyone to come at your table they just ignore you and the food is also nasty and they Forget almost half of what i ordered so i pay for some things that i didn’t even get I am NEVER coming back here and i wouldn’t reconend it to anybody
Stefano . 2024-12-29
WEITERE KOMMENTARE IN Google
Terrible thing, bad service do very arrogant. Received raw chicken, waited 40 minutes for the drinks. don't go here!!!!
lisa Lisa . 2024-12-29
WEITERE KOMMENTARE IN Google
Service not nice and the taste of the food is not good at all I ordered drinks and after 40 minutes they came with my first drink I am not coming back here The chicken was not ready and they still gave it to me I would be ashamed if i was working for this company
Fellow Sales . 2024-12-29
WEITERE KOMMENTARE IN Google
At first I wasn't sure whether I wanted to publish my opinion here. However, I have been a customer for over 6 years and I thought I would add my two cents. A lot has changed over the years - rather for the worse. It's somehow clear with the ordering system that the ordered items don't come to the table at the same time. Sometimes you're lucky, but sometimes you're unlucky. The items are sometimes almost cold. If you know the system, you take this risk. But it has to be mentioned that my three friends and I... Had reserved a table for Boxing Day. It was just full. And correspondingly loud. Conversations were not possible. What surprised me: A nice employee pointed out to us that there was a surcharge of €5 per person - because of the holiday. You couldn't read anything about this when making the reservation. Oh well. The table was reserved and we were looking forward to a lovely evening. So of course you agree. Over the years the quality of the food and the price have changed a lot. The portions became smaller; if you ordered several portions of an item, they arrived together in one bowl. Sharing was no longer possible. (Ordered 4x soba - got 2 large bowls, same with the sweet potato fries) The recipes have also changed from year to year. Especially noticeable with the soba and the udon noodles. So the soba, the egg and the spring onions were missing. And the udon came as a “cold noodle salad” with carrots and carrot strips. The worst part of the evening, however, was the dessert. It was an item that you had to pay extra for. A waffle with cream and fruit. Unfortunately, the waffle was inedible. It smelled strongly of old fat and that's how it tasted. As a rule, the empty containers are placed at the edge of the table and someone then clears them away. At our (and other tables) the plastic dishes were piled up until they almost tipped over... What still smelled very unpleasant were the toilets. They may be in the basement... but the smell rises into the restaurant. This has already been mentioned here in the reviews - but nothing has happened so far. (It has to be said that this wasn't the case a few years ago...) Unfortunately for my friends and me the price-performance ratio is no longer right, which is why we will no longer visit the restaurant. Too much has changed for the worse over the years and the price almost left me speechless. What you have to say is that the staff was and has always been very nice.
Mel Klee . 2024-12-28
WEITERE KOMMENTARE IN Google
We were there on the first day after the holidays, so it was full. We had reserved, which of course goes without saying. However, we stood in the entrance for 15 minutes and waited for someone to serve us. Because there are fixed time slots, we had already lost the first 15 minutes. A lot of staff passed us by until someone finally came and took us to the table. There were 2 “cards” to choose from, the large and the small, which of course also differ in price. When asked what the difference was, the waiter quickly said: "Yes, with the large one you have more choice." There wasn't any more information, so we quickly decided on the big one. As a vegetarian, you're a bit lost in the store, but that may be bearable since you're going out for sushi. This also includes fish (vegetarian sushi available included cucumber and tamago and avocado). But the fact that the order took so long to get to our table, that the portions were so small and that you can only order 10 items for two people - I thought that was a shame. The rice was a bit tasteless, the toppings were great, the sauces too. But unfortunately there really isn't enough choice for such a price range. You simply HAVE to order the next round while you wait for the last one, otherwise you'll only manage 3 rounds plus dessert in 2 hours. And apart from the unagi and the tuna fillet, I couldn't find any justification for the "big menu" (if that was even part of the big menu, because there was no information about it). The yakitori was outstanding! At the table we were sitting at, the smell of the toilet was always coming up whenever someone used the toilet... A bit unpleasant. Overall it was a nice trip but I really expected more quality and selection. I understand that the store was completely booked and that you have to expect a wait, but that was clearly too long. In the end I left with a bill of just over 80 euros.
Nelly Süssenguth . 2024-12-28
WEITERE KOMMENTARE IN Google
Disappointing - Not recommended! My partner and I were looking forward to our visit to Okinii, but were unfortunately very disappointed. We had to wait far too long for our food and parts of our order simply weren't delivered at all. Even after asking the service several times, nothing changed - the dishes we requested simply didn't come or came very late. The quality of the food was also poor. The meat smelled unpleasant and looked old, which completely spoiled the appetite. The sushi was also bad: it fell apart and had no freshness or taste. We expected much more for the price. We definitely won't go here again and can't recommend the restaurant to anyone.
Sun Shine . 2024-12-28
WEITERE KOMMENTARE IN Google
Really nice restaurant and lovely ambience. The process is well kept modern and everything is digitalized - great! All in all, it's really worth being here, but the waiters/service could laugh and smile more. Sometimes they seemed very stressed and hardly talked to anyone. Some people like it, others don't. But a little more energy & power has to come in. (I've been working in the catering industry for years :)) Otherwise everyone was very friendly and accommodating if you had a request here and there. Cool, thanks!
Jaqueline Malgadey . 2024-12-28
WEITERE KOMMENTARE IN Google
The service left a lot to be desired: the waiters were unfriendly and often impossible to find. The quality of the food was also disappointing - the edamame were not properly cooked and barely seasoned, the sushi immediately fell apart and some reached the table in poor condition. In addition, portion sizes have decreased significantly while prices have increased. We won't go there again.
Dr. Antonio Bietti . 2024-12-28
WEITERE KOMMENTARE IN Google
Super great restaurant! Very fresh food, freshly prepared, absolutely delicious. The operation of every single one is 1a. . The fact that this exceptional system works so well is also great.
Sevgi Diribas . 2024-12-28
WEITERE KOMMENTARE IN Google
Very disappointing - poor service and cold food We were really disappointed with our visit. The service was not only unfriendly, but also gave the impression that it was deliberately ripping us off. We arrived without a reservation and there would only be one table if the more expensive menu was taken. A colleague then pointed out the smaller menu - an absolute no-go! The food was served cold which made things worse. Even the tea was lukewarm. Furthermore, the food leaves a lot to be desired, unfortunately not much is fresh here apart from the bottled water. Chicken tastes like it has been reheated once it is cooked through. Unfortunately it's really inedible, so far I've never left a restaurant hungry, but here I'd rather get something somewhere else. We have been to similar restaurants many times, but we have never experienced such quality overall. For these prices we definitely expected something completely different. Unfortunately we cannot recommend this restaurant.
Jarno Wagener . 2024-12-27
WEITERE KOMMENTARE IN Google
I really like sushi, so as soon as I came to Germany, I started by visiting a sushi restaurant. I went without a reservation and the price per person was 35 euros (at first I thought the price was the average price of a sushi restaurant), but there doesn't seem to be a separate price for children (I went with my 11-year-old daughter and it was the same price as adults). The problem is that the basics of a sushi restaurant are not there. This was my first time asking for wasabi for sushi at a sushi restaurant, so I was very confused and dumbfounded. They brought me the wasabi and pickled ginger I requested, but for 4 people eating, it was just one plate of wasabi and pickled ginger about the size of a little finger... Pickled ginger smells like mold... I ordered and waited for about 30 minutes... Nevertheless, I waited with great anticipation for sushi, but what kind of sushi is this again? Aside from the fact that the food is cold, the grains of the rice stick to your teeth when you chew them, whether because they are not cooked or because they are not made of sushi rice. The tuna that should be covering the rice is floating on top of it. How can eel sushi have such a fishy smell? I asked for toothpicks, but 3 employees only responded and no one brought them to me. I was trying to order ice cream for dessert, but it didn't show up on my phone, so I asked the staff and they told me to wait. After waiting for 15 minutes to get ice cream, I got tired so I paid and left. For your information, I give one star because the person who grilled the lamb ribs put a lot of effort into it. As a result, the quality of this restaurant is so poor compared to the price that even after eating, it feels like a waste of money. This is not a restaurant I would recommend.
김은서 . 2024-12-26
WEITERE KOMMENTARE IN Google
Sehr schlecht organisiert. Beim Eingang reihte man sich erst einmal in die lange Reihe Wartender, die auch reserviert hatten und nicht empfangen wurden. 20 Minuten später am Tisch ging die Warterei für die Bestellung weiter, das Personal wirkte völlig überfordert mit den Abläufen. Das versprochene Konzept 'all you can eat' kollidierte mit dem Motto 'all one can deliver'. Speisen wurden unvollständig oder gar nicht serviert, mit japanischer Esskultur hatte diese Erfahrung wenig gemeinsam.
Barbara . 2024-12-24
WEITERE KOMMENTARE IN TripAdvisor
The food at Okinii Düsseldorf City was, as always, delicious and the price-performance ratio was absolutely reasonable. The staff was super friendly and accommodating. It was definitely not my first visit here, and certainly not the last either! Absolutely recommended.
Wajdi Hadj Slimen . 2024-12-22
WEITERE KOMMENTARE IN Google
Good food 🥘 and good drinks 🍷 ...keep it up 👍 The service was great 👍
Haudy . 2024-12-21
WEITERE KOMMENTARE IN Google
I had high expectations for the Okinii, especially based on the many positive reviews. Unfortunately I was quite disappointed. First of all, there was no explanation or recommendations about the menu, which is usually the case in a good restaurant when the restaurant is relatively empty. The food was ok, but not worth the price. The portions were rather small and the quality of the dish left a lot to be desired. Some dishes were no longer warm either. And almost half of the orders were brought to the table much later or not at all. I expected more for a restaurant in this price range. When this was pointed out to service, the problem was not addressed. All the food would have been brought out. The bill was then simply brought and the issue was settled. In summary, unfortunately I can't say much positive about the visit. Despite its good reputation, I can't recommend Okinii at the moment - there are many other restaurants in the area that offer much more in terms of both service and quality.
Willi Sauer . 2024-12-20
WEITERE KOMMENTARE IN Google
I have been a guest at Okinii for over 10 years, but after my last visit that ended. The quality has slowly but surely deteriorated and to top it off today I found a hair in my ice cream. When I pointed this out to service, I received the unprofessional response that the hair was probably mine since the kitchen was wearing a cloth. While it is true that chefs wear headgear, it is also apparent that these do not always completely cover all hair (not to mention facial hair). My hair is long and dark and was tied in a braid that evening, the hair I found was short and fine (see attached photo). A simple apology – “I’m sorry, this shouldn’t have happened” – would have significantly improved the situation. Instead, I felt blamed and not taken seriously. I didn't want any new ice cream after this incident. A disappointing farewell to a once esteemed restaurant. I'm not coming back.
Anne-Sophie Thibieroz . 2024-12-18
WEITERE KOMMENTARE IN Google
I have never eaten such disgusting sushi. I've never even written a review online, but this one took the cake. Food is thrown on the table, half of it cannot be ordered, which I find strange because it is not edible. The food bank would reject it
Thomas Janssen . 2024-12-15
WEITERE KOMMENTARE IN Google
Joel best man, gave us a Christmas present and saved our Sunday! Employee of the month trophy is guaranteed
Franziska Kneier . 2024-12-15
WEITERE KOMMENTARE IN Google
Food is so dirty here everything is cold tough and tasteless. Waste of money to eat here
Jan An de maat . 2024-12-15
WEITERE KOMMENTARE IN Google
The food is really good and the waiters are great, but i would not recommend this place because it was so disappointing. We waited about 25 min for our food every round, some food did not even show up.
S R . 2024-12-14
WEITERE KOMMENTARE IN Google
Sushi rice completely hard... Mushrooms only saw the pan when walking past and generally no longer what it used to be. Waste of money :(
J. . 2024-12-13
WEITERE KOMMENTARE IN Google
Really very good! Went there for lunch at the weekend and everything was as expected. Very friendly!
Malek Bouzahra . 2024-12-12
WEITERE KOMMENTARE IN Google
We were there on a Wednesday evening. It was pretty crowded. +Still, the food came very quickly and it was delicious. We can highly recommend the salmon and shrimp. The meat was also tasty. Our waitress Muna was very friendly and explained everything to us. If something was missing, she took care of it straight away. - Unfortunately our drinks didn't arrive until after our second round of food. Some dishes also arrived either late or not at all. Overall, our experience was positive and we would like to come back.
S K . 2024-12-11
WEITERE KOMMENTARE IN Google
From the moment we arrived he was extremely friendly and accommodating. Erman greeted us with a smile and explained the concept of the buffet very well. During our stay he made sure our drinks were always refilled and regularly asked if we needed anything else. What was particularly impressive was his ability to make the atmosphere relaxed and inviting. He always had a joke ready and made us feel at home. His attention to details, such as keeping tables clean and quickly clearing empty plates, helped make our visit a thoroughly enjoyable one. It was clear that he loves his work and cares about the guests' satisfaction. I can only warmly recommend this restaurant and the excellent service from my colleague!
Eagle . 2024-12-09
WEITERE KOMMENTARE IN Google
All the dishes are very tasty, there is a great selection at all-you-can-eat, and the waiting times for the food are very short. The service is friendly. We come back regularly!
Silke G. . 2024-12-08
WEITERE KOMMENTARE IN Google
Everything is mini 🤣The chicken skewers were cold The other things were delicious The last thing I ordered was a dessert and it took a lifetime for them to bring it to me.
rebecca beck . 2024-12-07
WEITERE KOMMENTARE IN Google
On December 5th, 2024 we had a really tasty meal and the waitress named Erman was very helpful 👍
Marko Zecevic . 2024-12-07
WEITERE KOMMENTARE IN Google
Really not tasty! Everything was cold, so even the fried things, food and drinks took a long time to get them. Sushi fell apart when you tried to pick it up. The toilets are dirty and sticky, not very expensive so that compensates, but not recommended! When you come in they say that the smaller card is €20, but it turns out to be €23. And then drink
Isa . 2024-12-07
WEITERE KOMMENTARE IN Google
Very good restaurant. The waiter Erman really does a good job. Enjoys his job.
Bernd Langehanenberg . 2024-12-06
WEITERE KOMMENTARE IN Google
Unfortunately bad, the food was cold, long waiting times, dishes were not brought, others were brought but not ordered. No more places to go. Too bad!
Anja ha . 2024-12-06
WEITERE KOMMENTARE IN Google
As always great. The service employee Erman, particularly friendly :)
IV TI . 2024-12-06
WEITERE KOMMENTARE IN Google
Erman was very friendly. Food average. Desserts were great.
Johannes Theissing . 2024-12-06
WEITERE KOMMENTARE IN Google
It was definitely good. Erman is a super nice waitress!
Marcel S . 2024-12-06
WEITERE KOMMENTARE IN Google
I was there and I have to say it's a great shop, delicious food, good selection and really nice employees. Erman was really very nice, thank you
Leon Droben . 2024-12-06
WEITERE KOMMENTARE IN Google
Food was great, service was great, everything was great, greetings go out to Erman
Nader . 2024-12-05
WEITERE KOMMENTARE IN Google
A nice restaurant. The employee Erman left an excellent impression. He was very friendly and helpful, which made the visit very pleasant. The sushi was fresh and tasty, and the atmosphere in the restaurant was great. 100% recommendation!
Emir Turan . 2024-12-05
WEITERE KOMMENTARE IN Google
Food was great, the waiter Erman was especially great.
Jonas . 2024-12-05
WEITERE KOMMENTARE IN Google
Very satisfied with the food and the treatment of customers. Erman provided good service.
Arda Bellikli . 2024-12-05
WEITERE KOMMENTARE IN Google
Great shop, very tasty food, the waiter Erman was very friendly and accommodating.
Sugde Gök . 2024-12-05
WEITERE KOMMENTARE IN Google
The waiter Erman was very courteous and attentive.
CN FREAK . 2024-12-05
WEITERE KOMMENTARE IN Google
Very nice service from the waiter, thank you for the nice service. The food was very tasty, especially the dessert
Kubi Nabil . 2024-12-05
WEITERE KOMMENTARE IN Google
The restaurant should rethink its name. Instead of Okinii it is very good there. A real culinary delight. While I'm still sending my tax return by fax, you can easily and conveniently order meals at Okinii using your smartphone. Everything is prepared fresh and quickly. As an Alman through and through, “I can’t complain.” Parking is unfortunately a bit difficult but normal for Düsseldorf. It's best to take the tram, it stops almost in front of the door and the planet thanks you.
Mads-Ole Lethaus . 2024-12-05
WEITERE KOMMENTARE IN Google
The food here is super delicious and recommended. The staff was also very friendly and helpful, we were served by Chioma :)
Gamze Kara . 2024-12-02
WEITERE KOMMENTARE IN Google
Second visit to Okinii and, as always, a slight escalation. The food is great, comes quickly and there is a large selection. Thanks again to our waiter Chioma, who explained the system to us in detail, since our first visit was several years ago.
Theresa . 2024-11-29
WEITERE KOMMENTARE IN Google
The food was very tasty, there was a really good selection of vegetarian dishes and especially the grilled vegetables were delicious!!! Chioma patiently explained the process to us and then the rest was super easy! ✨👌
I. I. . 2024-11-29
WEITERE KOMMENTARE IN Google
The food there was delicious. We were warmly welcomed by the waitress Kim and she served us very well. Very friendly and the food came quickly.
Ji . 2024-11-28
WEITERE KOMMENTARE IN Google
Nice food and ambience. The waitress Kim was very welcoming and kind. 5 Stars for service.
nadindra andira syafitri . 2024-11-28
WEITERE KOMMENTARE IN Google
Nice ambience, delicious food. You can't complain. A big thank you to chioma, who helped us with how the system works and was always very nice and helpful🩷
Zeynep Alara . 2024-11-28
WEITERE KOMMENTARE IN Google
I recently dined here and loved this restaurant. The food here is delicious - the atmosphere and the staff were great too! I would like to thank Chioma again, who was very helpful😊
Marcia Andre . 2024-11-28
WEITERE KOMMENTARE IN Google
Our last visit was great again. The food was delicious, the atmosphere was nice and the service person (name was Melissa - hope it's okay to mention her name) looked after us very well. Gladly again. LG
Powski Potoroo . 2024-11-26
WEITERE KOMMENTARE IN Google
There were two of us at Okinii and we really enjoyed it. The food was tasty and Melissa from the service team was great.
Sandra Kabella . 2024-11-26
WEITERE KOMMENTARE IN Google
Food was ok. Service only took a while but the price was steep. I had my children aged 7 and 12 plus a friend of my daughter who was 14. We managed a total of 4 rounds and paid €160. It was an experience for the kids 😉
Sarah Rettig . 2024-11-26
WEITERE KOMMENTARE IN Google
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36 Stellungnahmen
The soups we ordered were lukewarm, even though they were picked up straight away. The vegetarian soup was with meat. Otherwise, the other soup didn't specify that there was pork in it. I don't want to judge the taste too much - it's more monotonous.
5 Stellungnahmen
I am truly sorry for every animal that died for this “food”. I needed something quick in the evening and had no demands, but this, I hardly dare call it food, was an unparalleled impudence. I feel deeply sorry for every food that was harvested, produced or killed for this purpose, as well as for everyone who had to prepare it. Really guys, one little thing I would like to pass on to every reader is just cook for yourself instead of falling for laziness and stuffing this food into yourself. In the end, I see it as a lesson after I had to smoke 10 cigarettes to get the taste of that disgusting salmon out of my mouth.
81 Stellungnahmen
Ordered two portions for €5 each via Too Good to Go... I think the quantity is a bit of a shame. In addition, they offered to buy a much larger box for €7 (the size I would have expected), but I didn't take advantage of it, but I would have preferred to just order one portion through TGTG and the other on site. Chopsticks cost another 20ct extra. No soy sauce or anything similar. All in all, unfortunately, it's a shame But the taste was good :)
886 Stellungnahmen
My/our trusted sushi restaurant for decades 🍣 Today, as so often, I was here with Stefan. Price/performance ratio is right!
129 Stellungnahmen
Only half of the order received after 2 hours but everything paid for. We were told there would be a refund. Almost 3 weeks later still nothing. Despite the note “please don’t ring the bell, just call. "Child is sleeping" was rung. Absolute junk shop that then calls, apologizes and talks about a refund, but then doesn't do anything and stalls you. Very dubious and bad