Norkus in Gelsenkirchen

We've been customers of Bambino for a very long time. The delivery time averages 35 minutes. The food is always piping hot and delicious. We haven't had any bad experiences with Bambino so far. From what I've read in the reviews here, the company apparently changes ownership quite often, which, in my opinion, doesn't affect the quality of the food. We're very satisfied and will definitely remain customers of Bambino in the future ❤️

Ordered and picked up frequently, always top quality, delicious, hot, driver friendly, and shop staff also highly recommended.

We didn't enjoy our experience here at all. We were there on Friday, November 21st, with a group of 11. The large room is far too loud when it's as crowded as it was on a Friday evening. The building's design isn't ideal. On top of that, the music playing was quite unpleasant and made it even louder, as everyone was talking over it. It would be better to turn it off or at least play some quiet instrumental music. Sound absorbers on the ceiling would also be a good idea. The food arrived in shifts, so we all had to eat at different times. I've never experienced that when eating out as a group. There was about a 30-minute gap between the first and last dishes. Things kept arriving in between. That's far too long. Furthermore, some of the food was only lukewarm, and sometimes it was more cold than hot. Otherwise, the food tasted good. However, it was typical chain-restaurant quality, which isn't really worth the price. We were asked twice when the rest of the food would arrive. The drinks were a similar story. Several times something was missing and had to be brought out. The drinks were similarly unreliable. The service was poor that evening. It was rare for anyone to be available, and orders were constantly late or incomplete/arrived in stages. At times, we had to wave the servers to get them to come to our table. Clearing tables was also infrequent and very slow. Empty glasses sat for at least three hours. Otherwise, the servers were friendly. The table reservation was made by phone and went smoothly. Our table was ready upon arrival. Overall, however, we were disappointed and will definitely not be having our next team dinner there. We all work in the hospitality industry ourselves, so we know how things should be done.

From the outside, it looked more like a corner pub. Inside, the ambiance was enhanced by nicely set tables. The price/performance ratio was okay. The service was very friendly. The food was tasty.