NORDSEE in Berlin

This North Sea branch is a disgrace. I've been there twice now and both times both the plaice and the grilled pollack were burnt on at least one side (black!), the drinks were no longer carbonated and tasted like washing up water and the staff had difficulty getting supplies, So sometimes extremely long waiting times occur because something is currently out of stock. This is the worst branch I've ever been to! Never again!

Had grilled fish with baked potatoes was very good overlooking the plaza

I think absolutely nothing of these order terminals. My dislike was then underlined by the fact that my order had apparently been lost and was then prepared incorrectly and I therefore waited almost 15 minutes for my potato and prawn box. I'm now used to the fact that there are only 3 prawns in the potato and prawn box, but I think if someone would take such orders directly at the counter and then prepare them straight away, there would be fewer things going wrong. I think I won't add this branch to my favorites.

Bright room with large windows facing the street intersection. Can take in the hustle and bustle of the street while eating. Prices not cheap, but OK for the location. Toilet clean.

Hallo Es ging nur ein Automat und nur kartenzahlung... Für so viel Leute war die Schlange zu gross...und die ungeduld. Die angestellten waren leicht genervt.

Absolute canteen feeling and a completely overwhelmed service that screams at the people in the long queue. After standing in line for a long time, we just had a drink and went somewhere else to eat. Underground, really. 😳

For the price, far too small a portion.

There used to be 5 fish fingers, then 3 fish fingers because they now had grain breading. Now there are only 5 small fish nuggets in the fish and chips box. According to the North Sea headquarters, there should be 15 shrimps in the shrimp box. But there are almost always only 12 and you always have to count them. Very bad price-performance ratio.

You can save really well with the app.

That was by far the worst visit to the North Sea I've ever had! The shrimp were extremely limp and fell apart. We waited in line for ages and the employee brought the wrong sauces. The food was also cold. The shop itself is pretty cute, but that's about it..

I made an order for the whole family, and everything was ready for a few minutes, but my soup, which I had to wait for another 20 minutes. And it was not even that busy. A lady from the personnel promised two times that "it is coming" to no avail. Otherwise, it is what you could expect from Nordsee everywhere else. The location is great, though.

I have eaten at other Nordsee restaurants, so I expected some good food. I was pretty disappointed with the food at this particular location. The fish was dried out. I think they cooked the fish and let it sit there too long before serving it. Same with the shrimp we had. They were pretty busy on this day. So the service was pretty slow, and they were not very friendly at all. The dining area was nice and clean and spacious. The restrooms were clean, too. I can see why this restaurant got some bad reviews on here.

Disgusting, ugly and rude service and the branch manager is too conservative and has no idea how to serve a customer. Don't give out what you ordered and complain about asking for what you paid for. The fish nuggets are cold. In addition, the shop is relatively dirty because the food leftovers from previous customers are not put away. The cola was good (luckily the incompetent staff can't do anything wrong). It's better to go to Alexa at North Sea, it's just around the corner and you'll get better service there.

For the price, the portions are absolutely ridiculous, and the quality isn't particularly impressive either. The highlight was certainly the employee with the short red hair, who loudly expressed her subterranean mood on almost all the customers in the store. Overall, an absolutely horrible experience

A little dirty environment. Low priced but not particularly good food.

Food was expensive and cold when served. The bread was also a day old and stale. The large woman with the red hair runs the counter like it’s a military camp screaming at customers and giving grease looks.

The fish had probably been swimming in fat for a long time. In any case, the clod was dripping and was heavy in the stomach. The tables in the outside areas are all wobbly. Pretty dirty inside. The drinks were rather warm and stale. Not acceptable given the prices.

Where do I begin, the awful food or the awful service. I ordered a fish roll and received a cold oven fish piece in stale bread with some mayo for 11 euros and about 10 chips. The fish looks like the lidl brand crumbed fish you get in the freezer. I was given a greasy look for taking a small packet of salt. Maybe you pay extra for some pieces of salt? I’m not sure. The fish bites were bites bad. 5 pieces for 7 euros? I’m surprised the oxygen is free in there. The red haired woman was shockingly aggressive and very rude as well. When I was done I ran out and thought she might chase me down the street like she did when I almost accidentally retrieved the wrong drink from the room temperature fridge You also have to pay to use the toilet.

We waited over half an hour for 1 fried fish and 1 Bremer roll. And these weren't even freshly prepared...

Nordsee used to be great but now it's really just minimum for the the same price

It's very tasty there Especially a sandwich with herring 😋

Good value for money and tasty fish, cooked in various ways. Clean and practical for getting around the area. Coupon for subsequent purchase. Very kind staff. Excellent soup. Sufficient portions.

In my opinion, the service person at the counter faced numerous customers alone, which of course cost her nerves, which is why she couldn't be blamed for not being able to respond to every customer with all the friendliness. The food was very distasteful as the fries were completely unsalted, and the pollack fillet was actually mostly fried panada with something in it that tasted kind of like fish but felt rather hot and slimy. Hunger alone drove it in. Some of the tables were unclean and not wiped. Many people seem to come in from outside just to use the toilet. I can understand it in retrospect. The order machines throw out two pieces of paper: the invoice and the order number. Unfortunately, a machine was messing around, so the pieces of paper came out one after the other with a longer delay. As a result, some customers only left with the bill, but were then asked for their order number when they picked up their meals, which they didn't have. Wouldn't recommend this restaurant.

I ordered the wrong thing and the bread was a bit stale

Berlin warmth dominates the ordering experience. The coffee from the machine is okay. But if you think that you can get particularly good fish sandwiches here, at the fish specialist, you will be sorely disappointed. In every fish shop or fish stand you can find better-filled, lovingly made fish sandwiches. I would be happy if improvements were made here.

It really wasn't busy, but they somehow couldn't manage to process all orders in a timely manner. Everything was very slow...

Spare yourself that. Bismarck rolls twice is a joke. The mood among the ladies behind the counter could be improved.

Good location, good seats, quality of food was bad

For service we would have given 0 stars but you can't… We placed the order on lieferando for home delivery. We ordered two different sandwiches and three large fish and chips (as per the receipt) and in reality 4 identical sandwiches arrived, not ordered, and 1 small fish and chips. The food was acceptable but we assume that, since the closing time was 7pm, they gave us what was left and therefore did not correspond to our order. Furthermore, we also lost some money since the order arrived had a lower cost than the one paid on the application! We do not recommend this restaurant, especially if you order takeaway and it is close to closing…

Close to Alexanderplatz and Museum Island, it is suitable for a quick fish-based lunch. It has seating inside and outside. Prices in line with those of similar restaurants in Berlin.

Terrible service, very good food

In the branch on Spandauer Straße there was unpleasant behavior from a young saleswoman today. An older woman asked about the prices of the dishes in the photos and was directed by the saleswoman to the ordering terminals, where she could read them. “See how old I am, and what if I can’t do this with the machines?” The young saleswoman's arrogant and didactic answer: "We live in the 21st century! You have to be able to do that!" "I forgo your food, goodbye." I agree with your waiver in the future.

Food was fine as you can expect from Nordsee. One more order number display would be needed on the wall.

Ordering food from the North Sea has become quite complicated. Some of the machines are broken. You can't order at the counter, the overwhelmed staff point to the machines. We then helped some guests with their order, otherwise they would have left... Sad

The fish soup with shrimp skewer tasted very good.

My opinion: The staff is quite unfriendly, the food is not enjoyable. Fries without salt and fried too short. Matjes tastes very strange. Fish fried too short and far too little. Very strange atmosphere

The worst place i went I hate it. it's to much money for a trash . They have to take it daun. Pleas tell the police to save us from this poison. Terabul servis and slow🤬🤬🤬

Typical Nordsee restaurant. Always tasty, but we had to wait a while until the fish was ready, even though it was not that busy.

Incredibly unfriendly staff. You don't feel comfortable at all.

Cumbersome ordering of the food...but the portions are rather small compared to before The taste was good 👍

Unfriendly staff, the display for the serving doesn't work, staff complains because the food isn't picked up. food not edible, Fries are matchy and some are bone hard (fried too often) and without salt, the mayo is tough and disgusting Only the fish nuggets were halfway edible.

Good evening, we a group of girls were here today at Nordsee Spandauerstr. And tried to order something. I've rarely experienced something like that, it was really unpleasant to order something. The employees were so overwhelmed, terrible, so unfriendly, disgusting. Children were shouted at, people who ordered something were shouted at. You couldn't order a drink via this terminal then my number came and she was so angry and blew so much oh man because she had to book it! So please, this Cola Zero 0.5 costs just under 4 euros, but you can probably just type it out. 2 rolls were missing, my friend had the number to pick them up and then she was gone and the lady with the short red hair said yes, bad luck and I said please, it had already been paid for. So NEVER again. Lg

We're really disappointed for the first time, but otherwise we enjoyed coming here Unfortunately you can only order at the terminal, which is a disaster for many older people and you don't get any help from the service staff. No trace of friendliness. Unfortunately you can't cancel the sauces and they're simply slapped on the fish. And there are sick people who are not allowed to eat a lot of things but the service staff don't care. I don't know if I'll come here again

Tasty and good place for quick meal

Es war enttäuschend, dass ein Fett mit braunen Haaren so lästig war, dass wir 55 € für nichts bezahlt haben, während sie unseren Fisch vergessen haben und unhöflich zu den Kunden waren

I swear to god it’s one of the worst thing I’ve ever ate. The burger was a terrible experience. Cheese and fish were cold, the bread was solid as rock. I told my friend to close his eyes and guess which thing he was touching between my Coca Cola can and the bread. It’s a no go for me.

Yesterday we were looking for a delicious fish sandwich and soon lost our appetite thanks to the very “nice” service. Orders only at the terminal which is very difficult for older customers. Junior then decided on a shrimp box which was very tasty. Even when my child said thank you to the saleswoman, she didn't even respond. Food delicious but customer service a six

The potato salad was overly sour, the fish looked crispy, but it wasn't, rather limp. The dill remoulade is not recommended. No fresh dill, anything dried, tastes like hay. Actually, only tourists eat here to fill up. The payment system and service are set to 100% self-service. Many customers appear obese.

The food is very good. Good value for money and lots of choice

Unfortunately the food didn't look fresh at all. The employees seem overwhelmed. A pity.

It was not possible to order anything because there was no sales staff on site and the machines only spat out error messages.

The only North Sea branch in Berlin that is also open on Sundays. Access only by public transport, parking/parking garage nearby impossible. Orders are placed exclusively at the order terminal. Then pay by card or in cash at the checkout. Food was freshly prepared, but it took a while before you could pick it up. In terms of price (keep in mind it is system catering) it is very high. Staff seemed stressed. Unfortunately the shop is a bit dingy. Tables sticky and benches with crumbs. The leftover food from the overflowing tablet return also seems to be lying there for a while. And it's 32 degrees today... There is a customer toilet. Very dirty, no towel paper. Dishes etc. were also partly unclean or very outdated and worn. Was a one-off visit. No recommendation.

Very unfriendly employees who were overwhelmed every time they approached the staff. When I complained about the vegetables I had previously ordered and expressed the desire to use something else instead, the waitress said: No, that's not possible, you ordered that! Then I said: With the best will in the world, you can't eat the vegetables, the eyes eat with them. Then she said: Just try it first. Hello? The vegetables looked so unappetizing, never!!!👎

Good food but the team is overworked or understaffed and seems not to cope with high volume work.

Affordable fish restaurant, everything is top notch for the price

I don't know, but every year the quality gets worse. Probably that's why McDonalds and are so popular, they can somehow save the quality. We ordered a typical burger for 6€, which according to taste was an absolute copy of the vending machine burger at my university. It's not a very understandable system with dispensing coffee. The fries weren't very fresh. Delicious fish soup, for which I leave 3/5, with pieces of fish and shrimp. I recommend it. It was 42 euros to eat for 2 people, for that money you can find something much tastier.

If I had read the reviews beforehand I definitely wouldn't have gone in here. Staff wasn't visible at all. Ordered at the terminal and waited for my food at the pick up stand. Unfortunately my order was completely different. I didn't see anyone and no staff spoke to me saying that my food was already waiting for me.

The shrimp box with potato wedges only had 3 mini shrimp in it and a few soggy potato wedges. I find it really disappointing, especially since we had 2 such boxes and the other one had at least 5 shrimps. If so, everything should be the same. The staff already seemed unmotivated at lunchtime. Unfortunately, I think North Sea has become disappointing.

Ich habe kürzlich das Nordsee-Fischrestaurant in der Spandauer Straße in Berlin Mitte besucht und leider war das Erlebnis alles andere als erfreulich. Die Fischsuppe, die ich bestellte, war mickrig und enttäuschend. Sie enthielt eine einzige Krabbe, ein kleines Stückchen Fisch und diverse nicht erkennbare Einlagen, die das Gericht unappetitlich machten. Meine Frau bestellte die Krabben-Kartoffelbox, die genauso enttäuschend war: drei kleine Krabben und siebzehn Kartoffelecken – ein sehr mageres Gericht. Die elektronische Bestellung, die das Restaurant anbietet, hat bei vielen Gästen zu Frust geführt. Die Wartezeiten betrugen 20 bis 30 Minuten, was viel zu lange ist. Drei Gäste gaben schließlich ihren Bon an der Kasse ab und verließen das Restaurant, obwohl sie bereits elektronisch bezahlt hatten. Das Personal wirkte überlastet und gestresst, was sich negativ auf den Service auswirkte. Insgesamt war das Erlebnis enttäuschend und ich kann dieses Restaurant leider nicht empfehlen. D. B.

Not great but still an option for fish near to Alexanderplatz

Hello Bad and cold food. Rude staff and dirty tables. The North Sea is close to sinking. Please avoid the North Sea.

Everything was better before. The worst thing isn't even the machines, but the cheap metal cutlery that must have been dug out of some previously overlooked NVA warehouse. If you manage to get a bite onto your fork, it's guaranteed to fall down again on the way to your mouth. Oh, how beautiful it was “back then” in the Potsdamer Platz arcades (which were also “destroyed” a few years ago).

Fast processing via terminal order.....!

I’m not sure what I was thinking choosing this restaurant, but the food is inedible. It was room temperature and criminally under-seasoned. Calling the fish greasy is an understatement. Service wasn’t great either unfortunately. The tartar sauce was top notch though! :) I wouldn’t personally recommend it.

Used to come to this restaurant years ago. Food was affordable and quality is good. Now, it's more like fast food quality. Was really disappointing to have to pay to use the toilet inside the restaurant.

We were surprised how empty the restaurant was at lunchtime (I have come to Berlin and known this place for many years and it was previously always full with customers). There were more servers making themselves busy in the kitchen area than diners. We waited at the food counter for several minutes but were ignored, then realised they'd converted the place into a "order ready" diner with automated order displays, similar to busy McDonald's. Other customers, of whom there were literally two, were similarly ignored. Having placed our order, it took absolutely forever to arrive, which was surprising as nothing more was required other than assembling the plates: the ingredients of our dishes already sat on the counter in front of our eyes. Then they "forgot" the prawn skewer for the soup, then argued with me that I hadn't ordered potatoes with my plaice fillet: I was sure I had because the display clearly showed the picture of plaice with potatoes. My German was not good enough to argue further... The breadcrumbs crust of my plaice had absorbed an excess of rancid oil which I was regurgitating for the rest of the afternoon; the "creamy" pasta with overcooked salmon and spinach swam in what looked like milk, the prawn skewer was cooked to death in the same rancid oil... There was a hair in my plate. We paid an average of 15 euros for three mains with two soft drinks. To sum up. The huge dining space in the centre of East Berlin looked eerie and spookily empty. The staff were rude and incompetent, the food was of poor quality and hygiene. My impression was that the management deliberately wanted this place to fail. My message to them: reform this branch or close it down. To all Nordsee enthusiasts: if you love their menu, go to Viktualienmarkt branch in Munich.

Unfortunately, the North Sea has become completely different! I can tell you a lot about the mood of the employees and the fact that it wasn't until 1:17 p.m., but I'd rather leave it alone! (without words) Please look at the photos. I don't know how long the already prepared types of potatoes and fish have been there, but even though I spoke to the lady, she wasn't very nice. So I didn't want to argue with her any further, I paid, didn't eat it completely and definitely won't go there again. Hopefully the mood and freshness will change. Unfortunately a thumbs up from me 👎🏻 (Oh yes, that: parsley potatoes 👀 Can anyone see the parsley?

Has decreased significantly. The prices are really high. Cleanliness works like this. It doesn't invite you to linger, which is intended

We were treated like breaded fish (and my salmon was way overcooked)

Now I realize that this is a shop in a very touristy area, but the grilled salmon with vegetables and hollandaise sauce would make even a subpar canteen ashamed. For almost 18 euros I also got a coke, practically silent. All served by ladies who were obviously at the end of their shift. At least that's how the stuff was thrown on your plate. North Sea, that's really horrible even for you.

I have visited this restaurant four times, mainly because of its convenient location near Museum Island. The location is really nice and practical, but unfortunately that's where the positive aspects end. The staff are not friendly and seem to have little interest in providing guests with a pleasant experience. The food is not freshly prepared and leaves a lot to be desired in terms of taste. Additionally, the toilets are in terrible condition and always smell horribly. Every time I eat there I remember that I made up my mind not to come back. Unfortunately, I will be looking for a better place to eat on future visits to the area.

Pacific plaice fillet: Partially chopped plaice fillet with very light breading. The spice couldn't be found. Some of the fries were mushy. Two minutes longer in the deep fryer wouldn't have hurt. The garlic sauce tastes anything but garlic. The restaurant is very carelessly designed. There were leftover food on some tables. The restaurant has to save on tablets. Two plates on a tablet, not even the Swabian can do that. Price: €9.49

Stänger åtta på kvällen men börjar bomma igen kl. sju. Maskinerna för beställning är stängda och knappt någon mat kvar. Stressade damer i disken som vill gå hem. Och dyrt. Stäng igen skiten permanent.

Terrible food, rude and aggressive staff. Stay away.

I had exactly 3 potatoes in my plate... Under no circumstances should you use plaice with asparagus ragout. There is a world of difference between what is shown in the menu and what you are served... These are definitely not worth €15! I've given this branch a chance every now and then because I live nearby, but every time I'm disappointed. Now it was definitely the last time!

Unfortunately the fries were lukewarm and soggy. Fried fish baguette was delicious.

You can eat something quick, good location, there are toilets.

Front desk non professional man beard man working today ,be professional before workin. His sounds not good

Sorry but never again! I have no idea what I just paid 15.00 for. The fish was ok, but you can't go wrong with TK Ware. The fried potatoes were apparently also fried and half of them were inedible! Mega hard and old. I was worried about my teeth! By the way, not even a decent portion. The whole shop is dirty on the floor and almost all the tables are sticky and crumbly. The tray cart is overflowing. Leave the store open if you don't feel like it or don't have any staff

Simply a disaster, you can only order through a machine and it still takes 40 minutes for the food to be ready. Employees are totally stressed and unfriendly. I will never come to this branch again. It's just a shame that Nordsee even operates such a branch.

My food was very dry and very dirty restaurant, not recommended. A pity

The place is really clean, spacious and with a good view, but Nordsee's food is just awful. Had the worst salmon of my life, overcooked to hell, you had to chew it like a steak. On the other hand the Wikinger burger was cold (both the patty and the bread). Maybe it is supposed to be cold, but they could at least toast the bun. The edible waffle sauce holders were a cool idea though!

The salad was quite old. And the fried fish roll for almost 7 euros was surprisingly cold! NORDSEE ONLY OFFERS COLD FOOD HERE! (The saleswoman told me afterwards.) Which food is warm/cold should be stated when ordering, and not just after you have paid!!! The baked fosch roll was really bad. In other North Sea branches you can also get warm food.

The North Sea is always a good address. Staff was very friendly.

I wasn't expecting a cold breadcrumbed fish portion but apparently that's how it is. The fries were lukewarm. I was offered a replacement without a problem but whilst they were hot, they were undercooked. Should have gone to Macy Ds.

I was happy to be there, it was nice and quiet and cozy, the food was also completely ok, but since this new terminal screen has been there you don't like going there, regardless of whether you pay in cash or by card, something wrong is always displayed. The last time nothing went as far as we wanted to pay, the thing didn't work and the employees didn't want to help us, it's a shame we left the store without anything to eat because the system didn't want to

The order board doesn't work when you want to pay and nobody cares about it.

They have a new automatic system that is really useless. It took half an hour for a sandwich. I miss the old North Sea.

Ordering is only possible at the terminal, so there is a very unfriendly atmosphere. I've never had to wait so long for food in a classic North Sea restaurant. Tables weren't clean either. I remembered this completely differently!

Too expensive for the service and quality it offers. Ice sandwiches

I just wanted to have a fish sandwich in my hand and pay in cash… the ladies sent them to the terminals Ordered and they just stood there… Service/courtesy was nonexistent!! Then I had to wait forever for a fish roll... staff rude and only for a fish roll Togo!

The food is good, but there are a lot of people and we waited quite a while

Well, it's a chain. Ordered pasta with spinach and salmon. The fish was tasty, the sauce was okay too, but the noodles were unfortunately soggy. But what was an absolute no-go were the service ladies. Across the board, one person was in a worse mood than the next. It's not nice to feel unwanted. And the store was almost empty. A customer was treated so unpleasantly because he had chosen to eat in at the terminal, but was given his take-away order. When asked to have it put on a plate, one of them became furious. Please urgently improve the setting.

For a fish-only kind of McDonald's, it's okay. We had a box with fries and something like fish nuggets that you could eat.

My food was cold and the price wasn't that good either

Just don't go there! You can only order from a machine and the vouchers cannot be scanned Staff is also unable to do anything because they say that you can ONLY order from the machine. The old woman with red hair was particularly unfriendly. And he was loudly upset with the guests because it seemed like everyone couldn't figure out how to use the machines Worst North Sea I've seen to date

Food was good as always, as long as it hadn't been under the heat lamp for hours. Happens when you always take the fresh parts from the front and ignore the ones at the back. Ordering via terminal complicated. Employees, unfriendly, incompetent, slow and listless. I've never experienced anything like this at North Sea. The reviews speak for themselves.

Extremely rude staff; the only way to order was through the very few Order-Touchscreens which had a very long line. Don't go here!!!

By far the unfriendly staff I have ever encountered anywhere in the world. Incomprehensible

I can't judge food. Ordering only possible via terminal. However, it doesn't recognize the barcodes...