MS Helgoland Gastro-Service GmbH & Co. KG in Helgoland

Absolutely great. There was nothing negative to report on the journey there or back. Very nice, relaxed crossing to Heligoland. The staff incredibly nice and friendly. Thank you very much to everyone.

Breakfast on board is a nice and delicious introduction to the holiday feeling. Booking in advance makes sense. The hot dishes are also good. The service staff is always very friendly and strives to ensure guest satisfaction.

On board the MS Helgoland we felt very comfortable in the Knieper restaurant both on the outward and return journey. Very tasty kale and currywurst were eaten (everyone to their own, of course), beer and all other drinks were received quickly and at the appropriate temperature. There was absolutely nothing to complain about. The price/performance ratio (€20 for kale, €12 for the really large currywurst) is also absolutely acceptable. Thanks and keep it up!!! :-)

We have been coming to Helgoland for several years (see other reviews). We used to take the catamaran from Hamburg. The prices were no longer sustainable and we then switched to the MS Helgoland. The service around the trip, including breakfast reservations (also with special requests) is absolutely great, uncomplicated and just nice (regardless of whether on site or on the phone). We were even able to reserve our favorite table in advance (we simply wanted to be able to welcome back the extraordinarily nice service staff from the last few years). We always take the rich captain's breakfast (note: order in advance; cannot be ordered on site). The price is absolutely right (only the topping can be seen in the photo, of course rolls and bread are included). In summary: The holiday begins here with the very friendly welcome and the crossing is made very pleasant (weather is to be assessed separately). Always and happily again. Greetings: The window cleaner and his wife 😉

The food on the MS Helgoland is simply delicious!

I struggled with the shipping company for a long time, but was enthusiastic about the gastronomy. Thanks to Jessica & Janina + team we had a great time on board the Helgoland. This makes the crossing entertaining and pleasant when you are looked after so wonderfully. You are wonderful!

We've been going to Heligoland for over 10 years and I can't remember having such bad service at the "Knieper". The service person (Janina) behaved extremely unprofessionally. Despite asking three times to pay, we were ignored. The fact that we got up and obviously waited for them didn't matter either. Apparently she wanted to decide for herself when she would cash in on which table! Our family doesn't want to be told when we can pay to go to another place on the ship.

Very good food and drink offerings also on the catamaran Nordlicht. The prices are okay. The staff who serve the guests at the table in the Captain Class are responsive to the passenger, are not too intrusive (on the other hand, but quick once you have ordered) and also talk about Helgoland and the crossing. Anyway, everyone on the catamaran was very friendly, the announcements over the onboard microphone came three times, but they were also interesting.

I can only recommend eating on the ship and not in any restaurant on Heligoland that only caters to mass tourism, which they deal with quickly and unfriendly. I had a great, delicious currywurst with fries and the other dishes looked great too. The service was friendly and attentive.

The food is simply great. Good quality and more than enough to fill you up. The service is extremely friendly and takes great care of every need.

Today we were at Helgpland with my daughter and her carer and the care was so good. We looked after us very well. And felt cared for. I warmly support everyone.

Einfach phantastisch! Die „Beatrice“ der MS Helgoland und ihr Team sind sehr freundlich, zuvorkommend und hilfsbereit. Überhaupt trifft das auf die gesamte Crew zu. Wir haben uns sehr gut aufgehoben und wohl gefühlt! Vielen Dank für die 2 tollen Fahrten, sehr gerne wieder!

Ein schönes Schiff. Gerne wieder

Um nach Helgoland zu kommen, gibt es verschiedene Wege. Für uns der schönste ist die MS Helgoland. Wir sind jetzt das 3. Mal mitgefahren und es war wieder super schön. Wir buchen immer die kulinarischen Tagesfahrten. Hierzu gehört ein Frühstück mit Heißgetränk und auf der Rückfahrt ein Abendessen. Der angenehme Nebeneffekt ist, dass man hier auch einen reservierten Platz im Bord-Restaurant hat. Der Service an Bord ist top. Wir haben die Überfahrt wieder sehr genossen.

Super Tag heute an Board. Sehr freundliches Personal. Sehr leckeres Essen. Preis-Leistungs-Verhältnis stimmte👍

Der Service ist top. Haben für das Restaurant Knieper reserviert und dies auch bestätigt bekommen. Leider sind wir in dem Großraum Restaurant/ Kantine gelandet. Nicht vergleichbar zum gebuchten. Schade, hoffe dass das kein Dauerzustand wird. Hab mich nicht wohl gefühlt zahle gleichen Preis in schlechterer Atmosphäre nur weil Gruppen dort platziert wurden.

Alles Prima Preis / Leistung stimmt...einfache Schiffsgastro halt!

War ein super Tag.... Hatten viel Spaß an Bord.. Personal war sehr freundlich und hilfsbereit.