McDonald's Restaurant in Frankfurt am Main

As the word suggests, “fast food” and not slow food. Waited over half an hour for the food. Impertinence!!! Arrived at the last minute for boarding.

Waited for 10 minutes for one meal In the video, the sloth clerk moves slowly and has a smelly face. How can he do anything wrong while reading the order slowly? I forgot to put the coffee, one pack of fries was missing, the spicy chicken nuggets were original, and the two burgers were put in the wrong place. This is the worst McDonald's I've ever had I advise you to take a separate room

It's getting stupider and stupider with McDonald's closing earlier and earlier, you don't get anything to eat and nothing to drink, that's just sad

Unfortunately I have to give 1 star but the cashier wasn't able to enter 3 happy meal 3 milkshake a savings menu then it was finally there. Everything was wrong. Children totally sad no toys nothing. The restaurant manager was very unfriendly!

There's an employee here who should probably work as a prizefighter. Absolutely rude, aggressive and extremely disrespectful. I have no idea why a company like McDonald's employs someone like that. I hope he gets to the right one someday, because he will only learn one way.

It takes half a year to get a coffee...

There is nothing Sunday lunchtime 12pm Staff just run around

Today I ordered happy meal with chicken nuggets. It took a very long time. Chicken nuggets had been forgotten. They made my cheeseburger plain twice without cheese. I had to run 4 times to those with 2 children. The food wasn't brought to my table. Didn't even apologize. The worst McDonald's ever.

At McDonald's the burgers are always good but the service is always bad, the atmosphere used to be better, more colorful nowadays everything is monotonous.

At 6 in the morning, this lady opened the restaurant and started decorating it.

30 minute wait. asked in german and english for the guy to check. said it was coming. didn't bother to look. no apology.

It's just like any other McDonald's. Can't go wrong with it, and can't go right with it.

Brought coffee and French rolls. The Franzbrötchen was cold inside. The employee had headphones in, I think that seems a bit strange

I would like to express my disappointment at a visit to McDonald's that was less than satisfactory. On August 31, 2024, we were at your branch at 6:00 a.m., in accordance with the official opening hours stated on your website and on site. However, to our surprise, we were turned away because apparently there were not enough staff to serve us. This was already annoying, but what made the situation worse was the behavior of the restaurant manager. Instead of politely explaining to us why we couldn't be served, he was extremely unfriendly and unreasonable. It certainly would have been possible to at least keep us seated until the staff was fully ready. But the feeling that the customer was not wanted here was only reinforced by the manager's behavior. This experience has left us very disappointed and makes us doubt the customer orientation and service quality in your branch. I hope that you take this incident seriously and take steps to ensure that something like this doesn't happen again in the future.

The fact that McDonalds doesn't have such a good reputation has been proven once again. We waited forever for the food. The fries were inedible. There were no straws for the drinks, including the shake. When we asked, we were told the lid had an opening for drinking. Splendid. Thanks for nothing. Never again.

Disastrous from the order boss to pickup. Completely overwhelmed employees. You have to wait 30 minutes for 2 drinks. That doesn't work at all. This urgently needs to be remedied.

Food cold, order incorrect and staff extremely unfriendly and no smile! Ate because I was extremely hungry, otherwise it was just yucky. Definitely won't go there again.

Waiting a little longer, but the ice cream machine worked ;)

Was this supposed to be a joke today? I asked for a straw and was unpleasantly told that they had been abolished. I then went to get a cola popcorn (who came up with that?) ...and without asking, a straw was put into the cup with the answer that it only exists with mixed drinks..... how please, then why do you lie in the first place....? In addition, the employees probably prefer to be busy with themselves instead of serving.

Largest McDonald's in the world, a lot of space, service quite fast, view of the visitors' terrace, with the option of taking the food there. Large selection of food. McCafe available. Children's playground available. Unfortunately no parking space other than the expensive one at the airport.

Stand in front of the waitress and greet her and instead of noticing me, she ignores me in order to continue chatting with her friend. Say hello again, ignore me... only the third time she looks at me and takes my order. What's that supposed to mean? This is a job, not a coffee party with your BFF 🫠🫠

Went last week because I generally don't eat at McDonald's. Anyway, I wonder who the answer was, they were there just to have a drink. I was shocked when I saw how the fat Indian man apparently was the manager of the employees, treated the employees in front of the customers, he put everyone down, yelled at them, got ready to retire but then followed the flight attendant through the restaurant to flirt with them, disgusting guy

Very crowded - airport 😟 Staff overwhelmed and unfriendly The floor sticks - not nice 🤮

One of the worst Mägges I've ever experienced. Unfriendly and stressed staff. Two packers who are just chilling and don't feel like rushing. An unfriendly boss who leaves after 20 Not even an excuse for waiting minutes. There were 15 orders before mine and they can't manage to pack the things as a fast food restaurant. Everything lies around forever and is now getting cold. McDonald's is a disgrace. This numbering system was the stupidest decision ever.

Were there from about 3.5 a.m. to 6 a.m. By 6 a.m. it was already completely full, so it's definitely going to be extremely busy here in the afternoon. But in itself a good McDonalds!

No waiting time late at night, food as usual from McDonalds. A latte macchiato was advertised in a glass when ordering, but later unfortunately only in a paper cup. Only half as good. The beautiful viewing areas that we actually took the route for are closed in the evenings. Otherwise there are enough seating options and places with sockets for charging devices etc.

Food cold, items missing from almost every customer. Staff overwhelmed.

Astonishingly slow. We have been trapped here for almost 30minutes. About to give up and go to gate. Do not come if your flight are within an hour.

It is not recommended for people who are catching a flight. I ordered a small muffin and coffee and waited for 30 minutes. The meal was also wrong. People ordering burgers are still waiting, and they may not be able to catch their planes.

McCafe closes at 8 p.m. Also on Saturdays. Sitting on the sofas by the window is not possible. The playground also closes. So with a child we just had to wait. Our child was so excited about the playground. McDonald's restaurant is open until 10 p.m. Why can't the playground stay open that long?

Very unfriendly employees, cheeky and cheekily shouting something after the customers when they leave. Absolute mess!

And once again we were annoyed that we ate at this fast food chain! This shop actually managed to take 25 minutes (!!!) to prepare a menu and then served out the wrong burger. Ordered and paid for Double Big Mac Bacon, got normal Big Mac. Since the fries and cheeseburgers from the other menu were ready earlier, they were able to cool down in peace! No apology, nothing. When I asked to cancel the order, the only answer I got was "Nothing can be done - you have to wait..."! Aha! This is definitely the worst McDonalds from the worst franchisee in Germany! This experience is enough for me - you should simply avoid the chain!

At 8 a.m., 3 out of 4 quarters are cordoned off for no reason. People are allowed to share the remaining seats together at what is supposed to be the largest airport in Germany. Thank you!

Throw out families with children who are late at night and only want to let the children rest for a short time with security support. Employees are too cowardly to speak directly to parents. What a dirty shop. You shouldn't eat it anyway if you want something from your pension.

The best Hamburger Royal TS in a long time. Great view of the runway. Very friendly staff. Praise to the staff.

Again just breakfast... I'd rather go to BurgerKing Almost 4.50 euros for a water....just cheeky.....

It was OK but not worth the price.

The service is super nice and the atmosphere is also very nice, but unfortunately I got food poisoning from the McDonald's breakfast menu.

The McDonald's here at Frankfurt T2 Airport is awesome, you can sit at the big window and watch the planes land and take off 😁

McDonald's just ☝️ everything fits

Don't keep the opening hours. Total shame, guests are already lining up and it still won't open!! Don't even deserve one star!

We ordered our breakfast menu at 9:14am on a Monday. At 9:42 a.m. they still weren't finished. We left without getting anything because we had to go to the gate. They didn't want to refund my money for the service that wasn't provided. The staff was annoyed and snotty. There was no sign of the shift manager either. By far the slowest McDonalds I know.

The food here isn't nearly as good - we waited forever to order - the atmosphere with a playground for children was quite nice - the food was so good

A very nice modern McDonalds in terms of design, but very long waiting times.

Now that's what I call a big McDonald's. Everything fresh and nice staff.

Waiting 25-30 minutes for your food is exactly what you need before departure! Bravo!

Very large McDonalds staff tries very hard to keep everything clean at all times, friendly service, lots of ordering terminals so that you hardly have to wait until you order

In addition to very long waiting times, the food was only lukewarm to cold 👎

Order terminal did not issue a receipt. The duty boss (May 12th, 10:45) was unable to generate the receipt and searched for something in the system for a quarter of an hour without finding anything. He didn't want to give his name. Data protection. Rarely laughed so much.

The space is spacious, and multiple kiosks enable quick ordering. kind and clean

Food is good, but service is the biggest disaster here. Every employee turns their face like 3 days of rainy weather makes you want to spit in your face. Never met such unfriendly staff.

The burgers are built properly. The food meets McDonald’s guidelines. The employees show very clearly how unmotivated they are. The surprise in the HappyMeal selected during the ordering process will generally not be packed, even if it is in stock. Super large playground for children. Great view. (The rating takes multiple visits into account.) - - - Update 4/28/24: Blood on the reusable drink cup, lack of understanding when making a complaint Apparently it is questionable whether the infection protection instructions even take place here.

Typical McDonald’s but this place is massive and has like 35 ordering screens. They do sit down delivery service as well as to go and counter pick up. They have good items here that aren’t available at other McDonald’s in the area, which is kind of cool, especially since they have “pancake bites” and their version of a breakfast burrito, except with lettuce. I dunno. Not bad though, it’s more expensive than one outside an airport but not bad.

McDonald’s at the Frankfurt Airport. Fast service. Many ordering screens makes the process faster. Great service too.

You can always rely on chicken nuggets. But here they lay in the warming drawer for hours.

The salad with the chicken was an absolute disgrace! Only God knows how old the stuff they sell here as fresh is!

I was put off by the comments but I have had a good experience. It's an MC Donalds with great capacity so it doesn't feel overwhelming. The cleaning is good, the staff friendly, you have the option of having the food brought to your table. The food is good, average

I had the feeling that one or... (no, just one) of the staff was a bit irritated. (but this is the exception!) Otherwise everything is as expected. Except for the cards for delivery to the table, which were missing...

Worst McDonald's with poor employee management - unhygienic Fries are fried 4 times until it's right Time 8:00 p.m. - April 1st, 2024

It was the best place I have seen

As always, wrong order. Always no idea why but always wrong... Never come here again. That was the last time

Very unfriendly, very aggressive employees. The pickup numbers are displayed, when you go to pick up the food there are 4-5 menus there. If you ask which one is mine, see for yourself. The pickup numbers are not called. And when they complain, they hear from employees, "go somewhere else" - the little one with a headscarf and the guy with a white shirt and a bald head, a huge disaster.

Tomato in my Big "tasty" Bacon. Service laugh at me. Total disaster

The McDonald's in Terminal 2 of Frankfurt Airport has a very ideal location directly on the viewing platform. The selection is like any other McDonald's and everything is comparable in price without any big surcharges. This is a good place to grab a burger before departure.

Is not 24 hours despite being written on website and Google maps that is 24/7

Very unfriendly employees at the checkout 🤮🤮🤮🤧

Asked nicely for a straw and the staff immediately shouted at us. An older lady with glasses.

Just disgusting! The rats run around there!

I was there today after a long flight and ordered fries and a twenty piece of Chicken Mc Nuggets. Fries were cold and there were only 16 nuggets in them. In addition, the tables were dirty. All in all, an absolutely disastrously run and dirty McDonalds that I will not visit again under any circumstances.

Nice views of the tarmac and runways. Modern furniture. Food options like every other McDonalds in Germany. Easily accessible from Terminal 1 via SkyLine train or bus service.

For airport McDonald's it's good

Even though there were not many customers, the order came out wrong. One hamburger was missing and the other hamburger had a missing patty. When I told the staff, a person who appeared to be a manager took the hamburger I was eating, put a grilled patty on it, and gave it back to me to eat again without saying sorry at all. And when asked if they could refill Coke, they answered no with an annoyed answer. The service is the worst as basic tasks are omitted.

great mc .airport T2 . Atomosphere very good. location great. You can also see flights. Best location for visiting. a little longer while eating. because there is always a lot going on.

It is assumed that in an airport this area is open 24 hours a day. However None: Play area closes at 7:30 p.m. (due to lack of staff) Cozy seats with a view of the runway closes at 8:00 p.m. From 8:00 p.m. onwards, eating is only permitted in the pick-up area. Looking at the deep fryers! Pathetic!! Food is like any other McDonald's. Only the app wasn't able to generate a pickup number.

A McDonald's that is very well run. Compliment 👍

I just love a burger, fries, coffee every now and then, the prices have gone up lately but there are always promotions, so I usually go there

Cool place to sit down and Do your work

Tasty, the waiter stood chatting

The staff is too slow, other countries are faster 😭 I'm angry

Für einen schnellen Snack absolut geeignet.

Beton au copii loc de joacă și stai liniștit

The McCafe is awesome. It is in an airport near the kids play area, so the atmosphere isn't the best.

Toller Platz, man sitzt bequem und wirklich wunderschön- 5 Sterne 👍 im jahr 2024 aber keine vegane Milch ist 0 Sterne 😳😳

Alleine wegen der Aussicht aufs Rollfeld vom Flughafen ist dieser Mc D die Anfahrt wert auch wenn man nicht verreist. Für unsere Tochter immer wieder ein kleines Erlebnis.

McDonald's in North end Croydon is always very busy. One of the last ones that doesn't have those order stations. You have to queue and talk to a member of staff for your order. I do like this as it is more personal, although the waiting times might be a bit longer. We had breakfast there, food was hot, but the portions seem to get smaller and smaller and the costs are going up and up. Coffee is still great and I much prefer it over any other coffee shop.

Ein McDonald's am Flughafen halt! Längere Wartezeiten wenn viel los ist.

Super schön. Vor allem für Kinder.

Sauber - ordentlich - nettes Personal

Ein großes Restaurant mit tollem Ausblick und super Spielplatz, eines der McDonald's in Deutschland.

Hatte nicht gedacht, dass auf dem Airport, bei so vielen Leuten, alles so schnell geht. Chapeau 😃

Sehr groß es bin viel platzt. Und

Tolle Filiale, schnelle Bedienung auch am Tisch, super auch, da die Kids in den Kletterbereich und an die Panoramascheibe können.

Broad to stay and wait for the flight

Ein McDonald ist wie der andere. Hier am Flughafen nur sehr groß und ständig überlaufen.

Excellent play area for the kids

Wenn man Pappburger liebt. Ansonsten eine Notlösung.

Halt der McD im Terminal 2 - Durchsatz hoch, aber irgendwie auch schön hier mit dem Ausblick. Essen war warm,.irgendwie keine Papperöhrchen aber was soll's, geht auch so.

Das übliche Fast-Food-Erlebnis. Personal ganz ok. Bestellautomaten funktionieren nicht sonderlich gut, der erste hat nicht reagiert, der zweite nur bei jedem zweiten Klick. Bei der Lieferung an den Tisch fehlte die Hälfte.

Bun, curat si sigur. Copii se joaca la locul de joaca amenajat. Nota 10.

Nice and cosy place. There is a playground for children to have fun. Parents can enjoy their food while watching their kids having fun.